Samsung WB150F User Manual Ver.1.3 (English) - Page 141
PC Software, Start, All Programs, SAMSUNG, Intelli-studio, End Intelli-studio and restart the program. - driver download
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Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again. Videos may not play on some video player programs. To play video files captured with your camera, install and use the Intelli-studio program on your computer. (p. 93) Situation Suggested remedies • End Intelli-studio and restart the program. • You cannot use Intelli-studio on Macintosh computers. Intelli-studio is not functioning properly • Make sure that PC Software is set to On in the settings menu. (p. 123) • Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start All Programs SAMSUNG Intelli-studio Intelli-studio on your computer. Your TV or computer cannot display photos and videos that are stored on an SDXC memory card. SDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the exFAT file system before connecting the camera to the device. Your computer does not recognize an SDXC memory card. SDXC memory cards use the exFAT file system. To use SDXC memory cards on a Windows XP computer, download and update the exFAT file system driver from the Microsoft website. Appendixes 140