Samsung WB250F User Manual Ver.1.0 (English) - Page 152

i-Launcher, Start, All Programs, Samsung, Samsung i-Launcher, All apps, Applications - driver

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Before contacting a service center Situation The TV does not display your photos Your computer does not recognize your camera Your computer disconnects the camera while transferring files Your computer cannot play videos Suggested remedies • Make sure that the camera is correctly connected to the TV with the A/V cable. • Make sure that your memory card contains photos. • Make sure that the USB cable is connected correctly. • Make sure that your camera is switched on. • Make sure that you are using a supported operating system. The file transmission may be interrupted by static electricity. Disconnect the USB cable and connect it again. Videos may not play on some video player programs. To play video files captured with your camera, use the Multimedia Viewer program that you can install with the i-Launcher program on your computer. Situation i-Launcher is not functioning properly Your TV or computer cannot display photos and videos that are stored on an SDXC memory card. Your computer does not recognize an SDXC memory card. Suggested remedies • End i-Launcher and restart the program. • Make sure that i-Launcher is set to On in the settings menu. (p. 134) • Depending on your computer's specifications and environment, the program may not launch automatically. In this case, click Start “ All Programs “ Samsung “ i-Launcher “ Samsung i-Launcher on your Windows computer. (For Windows 8, open Start screen, and then select All apps “ Samsung i-Launcher.) Or, click Applications “ Samsung “ i-Launcher on your Mac OS computer. SDXC memory cards use the exFAT file system. Ensure that the external device is compatible with the exFAT file system before connecting the camera to the device. SDXC memory cards use the exFAT file system. To use SDXC memory cards on a Windows XP computer, download and update the exFAT file system driver from the Microsoft website. Appendixes 151

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Before contacting a service center
Appendixes
151
Situation
Suggested remedies
The TV does not display your
photos
•
Make sure that the camera is correctly
connected to the TV with the A/V cable.
•
Make sure that your memory card contains
photos.
Your computer does not
recognize your camera
•
Make sure that the USB cable is connected
correctly.
•
Make sure that your camera is switched on.
•
Make sure that you are using a supported
operating system.
Your computer disconnects
the camera while transferring
files
The file transmission may be interrupted by static
electricity. Disconnect the USB cable and connect
it again.
Your computer cannot play
videos
Videos may not play on some video player
programs. To play video files captured with your
camera, use the Multimedia Viewer program that
you can install with the i-Launcher program on
your computer.
Situation
Suggested remedies
i-Launcher is not functioning
properly
•
End i-Launcher and restart the program.
•
Make sure that
i-Launcher
is set to
On
in the
settings menu. (p. 134)
•
Depending on your computer's specifications
and environment, the program may not launch
automatically. In this case, click
Start
All Programs
Samsung
i-Launcher
Samsung i-Launcher
on your Windows
computer. (For Windows 8, open Start
screen, and then select
All apps
Samsung
i-Launcher
.) Or, click
Applications
Samsung
i-Launcher
on your Mac OS
computer.
Your TV or computer cannot
display photos and videos
that are stored on an SDXC
memory card.
SDXC memory cards use the exFAT file system.
Ensure that the external device is compatible
with the exFAT file system before connecting the
camera to the device.
Your computer does not
recognize an SDXC memory
card.
SDXC memory cards use the exFAT file system.
To use SDXC memory cards on a Windows XP
computer, download and update the exFAT file
system driver from the Microsoft website.