Samsung WF210ANW/XAA (English) - Page 32

Information Codes - troubleshooting

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troubleshooting and information codes INFORMATION CODES Information codes may be displayed to help you better understand what is occurring with your Washer. CODE SYMBOL MEANING SOLUTION Unbalanced load prevented your Redistribute the load, press the Start/Pause Washer from spinning. Button. Door is open when Washer is running. Close the door tightly and restart the cycle. If the code reappears, call for service. Your Washer failed to lock the door. Close the door tightly and restart the cycle. If the code reappears, call for service. Water temperature control problem. (Heater Control problem) Call for service. Your Washer has tried to fill but Call for service. has not reached the proper water level. The door will not unlock. Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service. Motor not running properly. Restart the cycle pressing the Start/Pause Button. If the code reappears, call for service. Your washer is not draining. Before calling for service, check the following. It can also mean that the unit 1) Turn off the unit and turn it on again. senses a small clog while draining. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. Clean the debris filter. If it still does not drain, call for service. Your Washer has tried to fill but was unsuccessful. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. The hot/cold water hose connection is not correct. Please connect the hot/cold water hose connection correctly. Electric service was lost when Washer was running. Restart the cycle by pressing the Start/Pause Button. A fault is detected in the water level sensor. Call for service Jammed Key. Call for service Motor speed sensor problem. Restart the cycle. If the code reappears, call for service. 32_ troubleshooting and information codes WF210AN-02832A_EN.indd 32 2010-02-09 ø¿»ƒ 1:15:17

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32_
troubleshooting and information codes
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your Washer.
CODE SYMBOL
MEANING
SOLUTION
Unbalanced load prevented your
Washer from spinning.
Redistribute the load, press the Start/Pause
Button.
Door is open when Washer is
running.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Your Washer failed to lock the
door.
Close the door tightly and restart the cycle.
If the code reappears, call for service.
Water temperature control
problem.
(Heater Control problem)
Call for service.
Your Washer has tried to fill but
has not reached the proper water
level.
Call for service.
The door will not unlock.
Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service.
Motor not running properly.
Restart the cycle pressing the Start/Pause
Button. If the code reappears, call for service.
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
Clean the debris filter.
If it still does not drain, call for service.
Your Washer has tried to fill but
was unsuccessful.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
The hot/cold water hose
connection is not correct.
Please connect the hot/cold water hose
connection correctly.
Electric service was lost when
Washer was running.
Restart the cycle by pressing the Start/Pause
Button.
A fault is detected in the water
level sensor.
Call for service
Jammed Key.
Call for service
Motor speed sensor problem.
Restart the cycle.
If the code reappears, call for service.
troubleshooting and
information codes
WF210AN-02832A_EN.indd
32
2010-02-09
ø¿»ƒ 1:15:17