Samsung WF350ANP/XAA Trouble Shooting Guide (user Manual) (ver.1.0) (English) - Page 2

ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. GENERAL ERROR FUNCTION NO Error Code Diagnostic Code Error Image Description Corrective Action 1 nd 1 The water level fails to drop below the Reset Water Level within 15 minutes. Go to " Will Not Drain" Troubleshooting Section. 2 LO 2 Door fails to Unlock After 7 attempts. Go to " Will Not Unlock" Troubleshooting Section. 3 nF 3 When the filling Continues for more than 40 minutes or there is no change of water level for 6 minutes. Go to " No Water Fill" Troubleshooting Section. 4 FL 5 LE 6 LE 7 OE 8 dc 9 E2 10 dL 4 Door fails to lock after 7 attempts. Go to " Will Not Lock" Troubleshooting Section. A water level lower than the Reset 8 water level (25.6Khz) is detected for Go to "No Water Fill" 5 seconds during the Wash/Rinse Troubleshooting Section. cycle. Water Level Sensor Trouble. (When 8 the input signal from the water level sensor is out of range, the unit will send out beeping sounds and halts Go to "No Water Fill" Troubleshooting Section the cycle.) A fault is detected in the water level sensor. Data (frequency) shows E the water level is at or above the overflow water level. (When this condition is detected, the machine will automatically starts draining First check to see that all of water valves are not stuck. If water valves are OK, check water level sensor. water until the water level falls below the overflow water level) Unbalance or cabinet bump is 10 detected during final spin, which prevents the drum from spinning over 150 rpm. (Never exceeds 150 Go to "Wet Clothes"Troubleshooting Section. RPM due to unbalanced load) 15 Jammed Key.(When key input signals are coming out for more than 30 seconds, it is regarded as a jam.) Check all of keys. If A key is sensed to be pressed, all keys will do not respond. 18 Door is detected as open when the motor is operating. Check for loose wire connections. Go to "Quick Test Mode" and then do Door lock/Unlock Test and Motor Test.