Samsung WF350ANP/XAA Trouble Shooting Guide (user Manual) (ver.1.0) (English) - Page 3

ALIGNMENT AND ADJUSTMENTS WARNING To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. NO error code Diagnostic Code Error Image Description Corrective Action 11 ds 22 Door is detected as open while it is Go to "Quick Test Mode" and then trying to lock the door. do Door Lock/Unlock Test 12 tE 13 3E 14 Sr 15 Hr 16 nF1 29 Abnormal high/low temperature or resistance (Thermal sensor or PBA resistance). Go to " Board Input Test" and check Water Temperature. Check loose or pinched wires. Replace PCB or thermistor. MICOM is attempting to drive the motor but is not getting any response signals Evaluate wire harness for loose or 2E from the hall sensor. Visual check shows unhooked connections. Go to " motor is not running. (Locked, Defective Quick Test Mode" and test Motor. Hall Sensor or Overload) System Relay (Main Relay) Failure. 34 (PCB does not notice the relay Replace PCB. operation when there should be.) 36 Heater Relay Failure (No Heater Relay Check Signal) Replace PCB 5 The hot/cold water hose connection Please connect the hot/cold water is not correct. hose connection correctly. 17 2E - Voltage for motor control bus is over or under specified limit. Replace PCB 18 7E 19 suds 20 AE SF1, 21 SF2, SF3 - Silver Care Kit (PCB) Failure. Check PCB ,Main PCB & Wireharness - Suds is detected during the washing session. ("SUdS" is not an error. If the washer is in suds period, "SUdS" will Guide a user to reduce detergent usage. amount of light up instead of remaining time.) - Communication error between SUB Check Main PBA, SUB PBA & Wire- PBA and MAIN PBA harness. Replace PCB - System Error Replace PCB