Samsung WF363BTBEUF/A1 User Manual Ver.1.0 (English, French, Spanish) - Page 30
troubleshooting and, information codes
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troubleshooting and information codes CHECK THESE SOLUTIONS IF YOUR WASHER... PROBLEM SOLUTION Will not start. • Make sure the door is firmly closed. • Make sure your washer is plugged in. • Make sure the water source faucets are open. • Make sure to press the Start/Pause Button to start your washer. • Make sure the Child Lock is not activated. See page 22. • Before your washer starts to fill, it will make a series of clicking noises as it checks the door lock and does a quick drain. • Check the fuse or reset the circuit breaker Has no water or not enough • Turn both faucets on fully. water. • Make sure the door is tightly closed. • Straighten the water inlet hoses. • The hose filter screens may be plugged. Disconnect the hoses and clean the screens. • Open and close the door, then press the Start/Pause Button. Has detergent remains in the automatic dispenser after the wash cycle is complete. • Make sure your washer is running with sufficient water pressure. • Make sure the Detergent Selector dial is in the upper position when using granular detergent. Vibrates or is too noisy. • Make sure your washer is set on a level surface. If the surface is not level, adjust your washer's feet to level the appliance. • Make sure that the shipping bolts are removed. • Make sure your washer is not touching any other object. • Make sure the laundry load is balanced. Stops. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause Button to start your washer. For your safety, your washer will not tumble or spin unless the door is closed. • Before your washer starts to fill, it will make a series of clicking noises as it checks the door lock and does a quick drain. • There may be a pause or soak period in the cycle. Wait and it may start. • Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically. 30_ troubleshooting and information codes WF361_363_365-02832J-03_EN_20120829.indd Sec8:30 2012-08-31 12:38:21