Sanyo DP32648 Owners Manual - Page 18

HELPFUL HINTS-Problems/Solutions If you are having problems with your HDTV, check this trouble shooting chart to find one or more possible solutions. Before returning your HDTV, please visit our website at www.sanyoctv.com or call us toll free at 1.800.877.5032. We can Help! Problem: Check these Conditions: Try these Solutions: Page No. No picture, sound (Digital Picture) G Check antenna/external connections G May be station trouble, NO signal broadcast. G MUTE function may be ON. G Adjust antenna. G Try a different channel. G Press RESET twice to restart channel search. (All customized settings will be cancelled.) G Adjust Volume. 5, 7 16 No Captioning G Check if station is broadcasting a Closed-Caption signal. G Select another channel. Cannot customize G Digital Caption signal is not being Caption broadcast. Can't display picture on a full screen Poor Picture/Sound (watching Analog) G Check if program is in color. G Check antenna/external connections. G Color or Tint misadjusted. G May be station trouble. G Maybe MUTE function is ON. "No Signal" message appears on screen G Check Audio / Video connections. G Check external equipment connections. G Check external equipment setting. G Check antenna connection. G Press CAPTION to select captioning mode. G Press CAPTION to select Analog captioning. G Press PIX SHAPE to change setting. G Try a different channel. G Adjust antenna. G Press RESET twice to restart channel search. G Adjust Volume and/or Picture. G Press INPUT. G Switch on external equipment. G Turn antenna, install signal booster. G Set external equipment output connec- tions to match input connections. 7, 17 7, 17 7 5, 7 16 5 - 10 Pixilation of Digital G Press INFO and check signal image strength. G Turn antenna, install signal booster. G Install outdoor Digital antenna. Cannot select or G Channel may be removed from memory. G Select Channel Scan Memory to add scan some channels G Check antenna connections. channels or start channel search. G No digital signal being broadcast. G Set V-Guide to "ALLOW ALL" or press G V-Guide is set to block programming. RESET twice to clear all settings and G Weak Signal. restart channel search. G Turn antenna, install signal booster. 5, 7 7 13 - 15 No Cable channels above number 13 Remote Control will not operate TV Cabinet makes popping sound. G Cable Channel Indicator C should appear next to channel number. G Check batteries. G Check if TV is plugged in. G This is a normal condition during warm-up and cool down of the plastic cabinet parts. G Search for Cable channels using Manual Channel Search. G Replace batteries. G Aim remote control at front of TV. 13 5, 7 18 Need help? Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032