Sanyo DP55441 Owners Manual - Page 29

HELPFUL HINTS - Problems / Solutions If you are having problems with your HDTV, check this trouble shooting chart to find one or more possible solutions. Before returning your HDTV, please visit our website at http://www.sanyoctv.com or call us toll free at 1-800877-5032 We can Help! English Problem: Check these Conditions: Try these Solutions: Page No. No picture, sound (Digital Picture) • Check the antenna / external connections. • There may be a station trouble, no signal broadcast. • Adjust antenna. • Try a different channel. • Execute Channel Scan in the CHANNEL menu. (Set Signal Type • MUTE function may be turned ON. to All) • Adjust Volume. No Caption • Check if station is broadcasting a • Press the CAPTION button to Closed - Caption signal. select captioning mode. • Select another channel. Cannot display picture on a full screen • Press the PIX SHAPE button on the remote control to change settings. 7, 11, 15 - 16 9, 23 9, 21 Poor Picture/ Sound (watching Analog) "No Signal" message appears on screen Pixilation of Digital image Cannot select or scan some channels No Cable channels above number 13 • Check if the program is in color. • Try a different channel. • Check the antenna / external connections. • Color or Tint may be misadjusted. • Adjust the antenna. • Execute Reset Picture in the PICTURE menu. • There may be a station trouble. • Adjust the Volume and/or Image. • MUTE function may be turned ON. • Check the Audio / Video connections. • Press the INPUT button on the remote control. • Check the external equipment connections. • Check the external equipment settings. • Check the antenna connection. • Press the INFO button and check • Turn antenna, install signal booster. signal strength. • Install outdoor Digital antenna. • Channel may be removed from memory. • Check antenna connections. • No digital signal being broadcasted. • Selec Channel List to add channels or start channel scan in CHANNEL mode. • Turn antenna, install signal booster. • Weak Signal. • Check CHANNEL menu, Signal Source item should set to Cable. • Set Signal Source to Cable, Set Signal Type to All and execute Channel Scan to search for Cable channels in CHANNEL menu. 7,9 19 - 20 7 - 13 7, 11 7, 11, 15 - 18 11, 15 Remote Control will not operate TV • Check batteries. • Check if the TV is Plugged in. • Replace batteries. • Aim remote control at front of TV. 7, 9 Cabinet makes popping sound • This is a normal condition during warm - up and cool down of the plastic cabinet parts. No USB Media message appears on screen • Check the external equipment connections. • Check the external equipment settings. • Press the INPUT button on the remote control. 28