Seagate STAM2000100 GoFlex™ Home User Guide
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- Seagate STAM2000100 | GoFlex™ Home User Guide - Page 1
FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 2
FreeAgent® GoFlex™ Home User Guide © 2011 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 3
28 Next Steps 29 4. Getting Started with GoFlex Home 30 Opening the Seagate Dashboard 30 Opening Seagate Share 33 Getting to Know Your GoFlex Home Folders 38 Copying Your Files to GoFlex Home 39 Backing Up Your Files to GoFlex Home 41 FreeAgent® GoFlex™ Home User Guide (Version 2) 3 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 4
GoFlex Home and Connected Devices 69 Adding More Storage Capacity to GoFlex Home 69 Managing GoFlex Home Settings and Preferences 72 7. Solving Problems 75 Common Problems and Solutions 75 Decoding the GoFlex Home Lights 79 Finding More Help 79 Index 80 FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 5
1. Introduction About This Guide 1. Introduction The FreeAgent® GoFlex™ Home network storage system lets you use one external drive for all the computers in your home. With enough capacity to support multiple computers and users, you can easily store all of your files in one centralized location, - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 6
• Apple® iOS • Android™ (must support Adobe® AIR®) GoFlex Home works with most consumer home network equipment with no special settings required. However, if you have a business-grade router in your home, you may need to adjust its network settings. FreeAgent® GoFlex™ Home User Guide (Version 2) 6 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 7
GoFlex Drive GoFlex Home Drive Dock Drive Light GoFlex Home Indicator Light Figure 1: GoFlex Home Front • GoFlex Home Drive Dock: Compatible with any FreeAgent GoFlex Home or GoFlex Desk drives • GoFlex Home Drive: Provides 1 TB, 2 TB or 3 TB of storage space (depending on your model) • GoFlex - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 8
from anywhere inside or outside your home, using the Web-based Seagate Share application. You can even access GoFlex Home from your smartphone, such as a Blackberry® or iPhone®, or from another portable entertainment device, such as an iPad®. FreeAgent® GoFlex™ Home User Guide (Version 2) 8 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 9
back up more than three PCs to your GoFlex Home, you can purchase a Premium Backup software upgrade from the Application Store on your Seagate Dashboard. Premium Backup software allows you to back up an unlimited number of PCs to your GoFlex Home. FreeAgent® GoFlex™ Home User Guide (Version 2) 9 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 10
arbitrary third parties. You can increase the level of security by enabling firewall and WEP/WPA protection on your router. See www.axentra.com/en/support/faqs.html for more information about security. FreeAgent® GoFlex™ Home User Guide (Version 2) 10 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 11
Start Guide). • Name, activate, and register GoFlex Home. • Install the software on your own computer: • Seagate Dashboard, for access to all GoFlex Home features • Memeo Instant Backup, for automatic file backups • Create individual user accounts and passwords for everyone on your home network - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 12
the supplied Ethernet cable to your router and to the Ethernet port on GoFlex Home. b. Connect the supplied power adapter (DC 12V) to a power outlet and to the power port on GoFlex Home. Power Button in Off Position Figure 4: Connecting the Cables FreeAgent® GoFlex™ Home User Guide (Version 2) 12 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 13
, wait about two minutes to make sure that GoFlex Home has had a chance to fully start up; if it's blinking amber, GoFlex Home either can't connect to the network or can't communicate with the drive. See "Solving Problems" on page 75 for more help. FreeAgent® GoFlex™ Home User Guide (Version 2) 13 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 14
GoFlex Home - Windows Step 3: Installing the Software Step 3: Installing the Software 1. Power on your computer, then insert the GoFlex Home Installation CD. Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to download - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 15
. Enter an e-mail address that can be used for occasional system messages. You will receive a system message if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon. 4. Click Next. FreeAgent® GoFlex™ Home User Guide (Version 2) 15 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 16
opens. Step 4: Setting Up GoFlex Home Figure 9: Registering GoFlex Home 5. Select your country and enter an e-mail address for registration purposes, then click Next. GoFlex Home is named, activated, and ready to use. Figure 10: Setup Complete FreeAgent® GoFlex™ Home User Guide (Version 2) 16 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 17
household (see page 17) and adding more computers to your GoFlex Home network storage system (see page 19). Step 5: Adding a User to GoFlex Home Everyone who needs access to GoFlex Home requires their own user account. Your GoFlex Home includes five user accounts. TIP: You can upgrade to unlimited - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 18
the person can begin using GoFlex Home as soon as their computer is added to your GoFlex Home network storage system (see page 19). 6. Click Add Another User to continue creating user accounts (repeating the steps in this section), or click Done. FreeAgent® GoFlex™ Home User Guide (Version 2) 18 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 19
Up More Mac Computers" on page 28 to add Macs to your GoFlex Home. To add a PC to your GoFlex Home network storage system, you must install the GoFlex Home software-Seagate Dashboard and Memeo Instant Backup. (GoFlex Home includes access to Memeo Instant Backup for up to three computers.) You - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 20
, then clicking Log In & Launch Seagate Dashboard. Remember that passwords are case-sensitive. 4. Repeat the steps in this section until you have added all the household PCs to your GoFlex Home network storage system (as required). Your GoFlex Home network storage system is now fully set up and - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 21
use GoFlex Home as your file/system backup device. • Install the desktop applications and configure Time Machine on other Mac computers on your home network (or set up Windows computers-see page 11). See "Step 2: Connecting GoFlex Home" on page 22 for complete instructions. Understanding GoFlex Home - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 22
to download the installation software. 2. Double-click the GoFlex Home install CD icon that appears on your desktop. The Welcome screen opens. 3. Double-click GoFlex Home Install to begin the installation. The main setup screen opens. Figure 14: Main Setup Screen FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 23
letters, numbers, dashes, dots, and underscores. Spaces are not allowed. Because you can access GoFlex Home over the Internet, the device must have a unique name. If the name you enter is not available, you will be prompted to select a new name. FreeAgent® GoFlex™ Home User Guide (Version 2) 23 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 24
The password must be at least six characters long and must include one number. Passwords are case-sensitive. 9. Click Next. GoFlex Home is configured. (This may include an automatic software update.) Figure 18: Configuring and Updating GoFlex Home FreeAgent® GoFlex™ Home User Guide (Version 2) 24 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 25
an e-mail address that can be used for occasional system messages. You will receive a system message if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon. 12. Click Next. Your GoFlex Home device is now set up. 13. Click Finish. The - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 26
to download the installation software. To configure Time Machine so that it backs up your important files to GoFlex Home: 1. On the main setup screen, click Step 3 Windows/Time Machine Backup Configuration (Optional). The Welcome screen opens. Figure 20: Welcome Screen FreeAgent® GoFlex™ Home User - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 27
up Time Machine to back up your files to another location, you are prompted to replace your current configuration with GoFlex Home. Click Yes to continue the setup. (Click No, then skip to Step 8 if you wish to retain your current backup solution). FreeAgent® GoFlex™ Home User Guide (Version 2) 27 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 28
: 1. Power on the computer and insert the GoFlex Home Installation CD. Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to download the installation software. The Welcome screen opens. FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 29
, add other useful GoFlex Home features, or back up additional computers by subscribing to Seagate Share Pro or purchasing a Premium Backup software upgrade. See "About Seagate Share Pro" and "About Premium Backup" on page 9 for more information. FreeAgent® GoFlex™ Home User Guide (Version 2) 29 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 30
-click the Seagate Dashboard system tray icon on your desktop. Seagate Dashboard System Tray Icon Figure 25: System Tray Icon. • From the list of programs on the Start menu, select Seagate Dashboard > Seagate Dashboard. The Seagate Dashboard opens. FreeAgent® GoFlex™ Home User Guide (Version 2) 30 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 31
computer, and provides links to trial versions. Click ? (the online Help icon) in the top right corner to open the Seagate Dashboard online Help. Click Change in the top right corner to change which user is logged in to the Dashboard (see page 32). FreeAgent® GoFlex™ Home User Guide (Version 2) 31 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 32
and friends, using Seagate Share (see page 52). • Change your GoFlex Home password (see page 64). • Add new users to your GoFlex Home network storage system, and edit existing user accounts-permission required (see page 67). • Manage your GoFlex Home network storage system-permission required (see - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 33
same features as the Seagate Dashboard. In Seagate Share, you can copy files from your computer to GoFlex Home, then access and work with them the same way you would if they were on your computer. You can also add and change user accounts, manage FreeAgent® GoFlex™ Home User Guide (Version 2) 33 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 34
the next time you log in. 4. Click Sign In. TIP: If you open Seagate Share from the Dashboard or from SmartWebShortcut, you don't have to sign in. The Seagate Share Home page opens. (This may take a few moments.) Figure 28: Seagate Share Home Page FreeAgent® GoFlex™ Home User Guide (Version 2) 34 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 35
Seagate Share The Seagate Share page has five sections: • Content panel: Lists your three GoFlex Home folders. Any external USB drive connected to your GoFlex Home appears in the Content panel as an External Storage in the Main panel to the right. FreeAgent® GoFlex™ Home User Guide (Version 2) 35 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 36
files and folders into the share. • Use the Copy and Paste options in the menu. • Use the Add to Share menu option. (See "Finding the Seagate Share Menus" on page 37 for more information on menus.) FreeAgent® GoFlex™ Home User Guide (Version 2) 36 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 37
GoFlex Home Opening Seagate Share Finding the Seagate Share Menus You can do most of the tasks you want to do on Seagate Share (such as starting a slideshow, adding a folder to a share, starting a movie, or downloading ) feeds (see page 48). FreeAgent® GoFlex™ Home User Guide (Version 2) 37 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 38
GoFlex Home folders are listed as three separate drives. GoFlex Home contains one Personal folder for every GoFlex Home user account; however, the only one you see is the one that matches your user name and password. Figure 31: Your GoFlex Home Folders FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 39
Home" on page 45. Copying Files to GoFlex Home Using the Seagate Dashboard 1. Open the Seagate Dashboard (see page 30). 2. In the How to... panel, click Load Content. The Load Content screen opens. Figure 32: Load Content Screen 3. Click Open Windows Explorer. FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 40
from your computer to GoFlex Home: 1. Open Seagate Share and log in (see page 33). 2. Click Seagate Share. The Seagate Share window opens. 3. In the Content panel, select the folder where you want to copy your files, then click the up arrow (). FreeAgent® GoFlex™ Home User Guide (Version 2) 40 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 41
wish to back up, first-time backup of your computer to GoFlex Home could take a significant amount of time if done wirelessly. It is recommended that you connect an Ethernet cable from your computer directly to your router for the initial backup. FreeAgent® GoFlex™ Home User Guide (Version 2) 41 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 42
all subsequent backups can occur wirelessly. About Memeo Instant Backup GoFlex Home includes Memeo Instant Backup software, a simple way to ensure your files are protected in More under Premium Backup in the Seagate Dashboard Application Store. FreeAgent® GoFlex™ Home User Guide (Version 2) 42 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 43
Documents. To access your folders on GoFlex Home: 1. Open the Seagate Dashboard (see page 30). 2. In the My Applications panel, click Folder View. Your three GoFlex Home folders open in a Web browser, but in a folder view similar to My Documents. FreeAgent® GoFlex™ Home User Guide (Version 2) 43 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 44
or Seagate Share to access their files. On computers running the Mac operating system: 1. Open your GoFlex Home folders in a familiar folder view by opening Finder, then clicking Applications > GoFlex Home Desktop Applications > SmartFolderShortcut. FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 45
from any share in which it's included.) To create a share: 1. Open Seagate Share and log in (see page 33). 2. Click Seagate Share. The Seagate Share window opens. 3. In the Shares panel, click the plus sign (+). The Create Share window opens. FreeAgent® GoFlex™ Home User Guide (Version 2) 45 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 46
invite friends to view a share, Seagate Share prompts you for your e-mail address, which is used as devices on your home network (see page 50). 6. By default, Allow Downloads is enabled, which lets others download the original, FreeAgent® GoFlex™ Home User Guide (Version 2) 46 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 47
add more photos to the same share on GoFlex Home, Seagate Share automatically copies them to Facebook. You must approve these new photos before they appear in your Facebook profile. Removing photos from the share doesn't remove them from Facebook. FreeAgent® GoFlex™ Home User Guide (Version 2) 47 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 48
Networking Sites, then click the Share with Flickr box. The Service Authorization window opens. (This may take a few moments.) 3. Click Flickr. Another window opens, prompting you to authorize Flickr to use Seagate shows its images sorted by name. FreeAgent® GoFlex™ Home User Guide (Version 2) 48 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 49
to the USB port on GoFlex Home, everyone on your GoFlex Home network storage system can share it and wirelessly print from a central location. Note: This section describes the basic steps to add a USB printer to GoFlex Home. For more information and complete instructions for your specific computer - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 50
the other computers on your GoFlex Home network storage system, as required. You FreeAgent Theater+ or FreeAgent GoFlex TV) • A TiVo® DVR (Seagate Share Pro only) • A digital photo frame • An iTunes® client • An IP television • A networked sound system (such as Sonos®) The media device must support - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 51
. If you are unable to see the shared folders on your media device, see "Common Problems and Solutions" on page 75. To make the files in the folder unavailable to media devices, repeat Steps 3 and 4, selecting Unshare with Media Devices in Step 4. FreeAgent® GoFlex™ Home User Guide (Version 2) 51 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 52
all the other songs in the share. Playing Music with iTunes Everyone on your GoFlex Home network can use iTunes to stream music stored on GoFlex Home. (You can't use iTunes to play music when accessing GoFlex Home from outside your home network.) FreeAgent® GoFlex™ Home User Guide (Version 2) 52 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 53
, and make one of your photos a background image for your Seagate Share Home page. It also explains how to access Cooliris, a Web-based application for viewing photos in a 3D display (available with a Seagate Share Pro subscription-see page 9). FreeAgent® GoFlex™ Home User Guide (Version 2) 53 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 54
Seagate Home. Your photo appears as a background image. You can set the size of the image, or clear it completely, by changing your GoFlex Home user settings on the Preferences page. See "Customizing Your GoFlex Home User Settings" on page 64 for instructions. FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 55
The Seagate Share page, click the plus sign (+) in the Content panel. The New Folder window opens. 2. Enter a name for the folder, then click Create. The new folder is created. 3. Add files to the new folder by dragging and dropping them into the folder. FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 56
for instructions. Moving a File to Another Folder You can move files from one folder to another by dragging and dropping them where you want them to be. You can also use the file menu (see page 37) to Cut and Paste the folder from one location to another. FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 57
Seagate Share. Nothing is removed from the original location. Remember that each copy of a file takes up the same amount of storage space on your GoFlex Home the Seagate Share page. 3. Enter a caption in the Caption box. For example: Our New Kittens FreeAgent® GoFlex™ Home User Guide (Version 2) 57 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 58
their original locations inside your GoFlex Home folders. If you move, delete, or rename a file or its folder, any share that references that file won't be able to access it anymore. However, deleting a share does not delete the files it contains. FreeAgent® GoFlex™ Home User Guide (Version 2) 58 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 59
play music included in the share, and download the files in the share to your computer. 2. Click the arrow in the share toolbar to return to the main Seagate Share page. Adding Files to a not deleted from their original locations on GoFlex Home. FreeAgent® GoFlex™ Home User Guide (Version 2) 59 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 60
View Details. 3. In the Details panel, clear the Sharing option. Seagate Share Pro users-Clear the Social Networking Sites options, as well. Sharing is disabled for the selected share. Renaming , then click Rename. The Rename Share window opens. FreeAgent® GoFlex™ Home User Guide (Version 2) 60 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 61
download individual files from a share that you're currently viewing: 1. Select one or more files, then click the Download icon in the toolbar. 2. Click the Download button beside the files you want. 3. Follow the on-screen instructions to open or save the files. FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 62
longer access the files it contained; however, the files themselves remain in their original GoFlex Home folders. Seagate Share Pro users-If you copied photos from a share to your account on Facebook Book list, then click the Delete Contact icon. FreeAgent® GoFlex™ Home User Guide (Version 2) 62 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 63
Network devices and looking at its properties. To connect to GoFlex Home using FTP remotely, open a browser and browse to: ftp://GoFlexHomeName.seagateshare.com When you log in to GoFlex Home, remember that your user name and password are casesensitive. FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 64
6. Managing GoFlex Home Changing Your Own GoFlex Home Password 6. Managing GoFlex Home Once your GoFlex Home network storage system has been set up, you can change your personal GoFlex Home settings, add new applications to your computer, manage user accounts, and manage your GoFlex Home and any - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 65
accounts...: Sets the access default for allowing others on your GoFlex Home network storage system to access new shares; you can override this default GoFlex Home folders. See "Installing Remote Access App for Smartphones and Tablets" on page 66 for instructions. FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 66
your device. Connecting to GoFlex Home from Your Device 1. Once the app is installed, open the app on your device. 2. Enter the name you gave your GoFlex Home during setup. 3. Enter the user name and password you use to log in to your GoFlex Home. FreeAgent® GoFlex™ Home User Guide (Version 2) 66 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 67
Adding and Managing User Accounts This section explains how to add a new user to your GoFlex Home network storage system, edit the details of existing user accounts, or remove a user account from GoFlex Home. Note: To complete the tasks in this section, you must have a user account that includes - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 68
account of someone who no longer requires access to your GoFlex Home network storage system. To edit or remove an existing user account: 1. Open the Seagate Dashboard (see page 30), then click Preferences. OR, to share the new one with him or her. FreeAgent® GoFlex™ Home User Guide (Version 2) 68 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 69
in to Seagate Share (see page 33), click Go To, then click Preferences. 2. Click Software Updates. 3. Click Check Now. If updated software is available, follow the on-screen instructions to update the software. Adding More Storage Capacity to GoFlex Home If you need additional storage capacity on - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 70
shutdown is complete, both lights turn off. 5. Remove the GoFlex drive by carefully lifting it from the connectors on the dock. To reinstall the drive and restart GoFlex Home, follow the instructions in "Step 2: Connecting GoFlex Home" on page 12. FreeAgent® GoFlex™ Home User Guide (Version 2) 70 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 71
6. Managing GoFlex Home Adding More Storage Capacity to GoFlex Home Shutting Down and Restarting GoFlex Home If you experience minor problems with GoFlex Home, follow the instructions in this section to restart it. Note: Restarting GoFlex Home does not remove any user settings or delete content - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 72
or not Seagate Share can override your router's current configuration. Note: Enable this setting only if you experienced a problem while setting up GoFlex Home. GoFlex Home works with most consumer home network equipment with no special settings required. FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 73
The e-mail addresses entered in this field receive a system message only if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon. • Network Services: Controls whether or not your GoFlex Home can be accessed from an FTP site. For improved - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 74
Storage Devices: Lets you safely remove a USB drive from GoFlex Home (see page 70). Also lets you format a USB drive to change it to a NTFS (New Technology File System) format for Windows. Caution: Formatting a USB drive deletes all existing files from the drive. FreeAgent® GoFlex™ Home User Guide - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 75
list of troubleshooting tips to assist you should you have any problems during setup. • Ensure that the supplied power adapter is securely connected to GoFlex Home and to a power source. If you are using a power strip, make sure it is turned on. • Check that one end of your network cable is securely - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 76
be at least three characters in length. You can use letters, numbers, dashes, dots, and underscores. Spaces are not allowed. Within your GoFlex Home network storage system, no two user accounts can have the same name, even if they have different computers and different passwords. Why won't Memeo - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 77
a power-save feature, which means that GoFlex Home enters a standby state after 12 minutes of no activity. GoFlex Home automatically returns to active mode whenever someone on your network storage system accesses their folders and files. During setup, someone else logged into the Seagate Dashboard - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 78
exception for GoFlex Home and its software if necessary. Ensure that UPnP is enabled on your router. See your router documentation for instructions on enabling UPnP if it is disabled. You can also view www.support.goflexhome.hipserv.com for additional troubleshooting help, including a guided router - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 79
is damaged. Finding More Help The GoFlex Home network storage system is easy to use, but you may still have questions. Go to www.seagate.com/goflexhomesupport if you have any problems setting up or using your GoFlex Home network storage system. FreeAgent® GoFlex™ Home User Guide (Version 2) 79 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 80
50 disabling access to shares 60 DLNA 50 Download 58, 61 downloading files from a share 61 downloading files from Seagate Share 58 Drag and Drop 41 Drive light 7, 13 drives adding a USB drive 69 formatting a USB drive 74 removing a USB drive 70 FreeAgent® GoFlex™ Home User Guide (Version 2) 80 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 81
11, 21, 38 FTP access 63 installing the software on Mac 22 installing the software on Windows 14 lights 7, 8, 79 managing the device 64 online support 79 package contents 12 Personal folder 11, 38 privacy 39 Public folder 11, 38 registering 16, 24 FreeAgent® GoFlex™ Home User Guide (Version 2) 81 - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 82
a folder in Seagate Share 56 music listening 44 playing in Seagate Share 52 playing with iTunes 52 My Applications panel in Seagate Dashboard 31 N Navigation toolbar 36 Network Services setting 73 Network Sharing setting 72 Notifications setting 73 NTP 73 FreeAgent® GoFlex™ Home User Guide (Version - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 83
73 Edit User 68 LAN Connection 73 Network Services 73 Network Sharing 72 Notifications 73 opening the Preferences page 72 Remote Access 73 removing a USB drive 70 Server Preferences settings 72 shutting down GoFlex Home 71 software updates 69 Storage Devices 74 UPNP Router Configuration 72 User - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 84
creating a share 45 deleting a share 62 deleting files 58 deleting folders 55 downloading files 58, 61 FreeAgent® GoFlex™ Home User Guide (Version 2) features 37 Go To menu 36 GoFlex Home Premium Subscription 74 Help 36 Home page image 35 Main panel 36 managing files and folders 52 managing shares - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 85
Mac 22 Windows 14 Software Updates 69 software, updating 33, 69 solving problems 75 Storage Devices 70, 74 system requirements 6 T tags 57 defined 57 Time Machine 26 troubleshooting 75 U Unshare with Media Devices 51 updating GoFlex Home software 69 updating the Seagate Dashboard 33 uploading files - Seagate STAM2000100 | GoFlex™ Home User Guide - Page 86
68 troubleshooting 75 V videos watching 44 watching with Seagate Share 53 View This In 3D 55 Index viewing photos and pictures 44, 45 W watching movies and videos 44, 45 Windows adding computers to GoFlex Home 19 installing software 14 setting up GoFlex Home 14 Wipe 74 FreeAgent® GoFlex™ Home User
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FreeAgent
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GoFlex
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Home User Guide