Seagate STBM2000100 Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin
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- Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 1
Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Administrator Guide - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 2
Seagate Business Storage NAS Administrator Guide © 2013 Seagate Technology LLC. All rights reserved. billion bytes and one terabyte, or TB, equals one thousand billion bytes when referring to hard drive capacity. In addition, some of the listed capacity is used for formatting and other functions - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 3
Contents 1. Preface 5 About This Guide 5 Kit Contents 5 Computer Requirements 5 Software 6 Supported Web Browsers 6 Hardware Requirements 6 Finding Setting an MTU Size 23 Configuring IP Filters 23 Configuring Web Services 23 Changing a Workgroup to a Domain Member 24 Customizing Dynamic - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 4
Drive Health 30 Monitoring NAS Health 31 Managing Your Seagate NAS 31 Updating Firmware 31 Managing Storage Consumption 31 Managing Web Downloads 32 Recovering Deleted Files 32 Migrating Data 32 Resetting Your Seagate NAS 33 6. Solving Problems 35 General Troubleshooting Guide 4 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 5
loaded on your Seagate NAS) is your main interface into all of your Seagate NAS features. Much of the information in this guide is also available as context-sensitive Help in the NAS Manager application. This guide covers the administration steps for Seagate 1-Bay, 2-Bay, and 4-Bay NASs. A companion - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 6
Service Pack installed • Mac OS X 10.4.11 or later Supported Web Manager Online Help • Seagate Business Storage NAS Backup Help • Seagate Business Storage NAS 1-Bay, 2-Bay, 4-Bay Administrator Guide • Seagate Business Storage NAS 1-Bay, 2-Bay, 4-Bay User Guide • Seagate Global Access User Guide - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 7
unintentional deletion of important files, the failure of a disk drive, the loss or theft of your computer. • Access , videos, and music. • Enable the iTunes® service so that users can stream music directly to a Storage NAS-Hardware that includes the disk drives that store and protect your files. - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 8
About Seagate® Business Storage NAS Main Components of the Seagate NAS • NAS Manager-An application embedded in your Seagate NAS that helps you set up, modify, and monitor your NAS . You can also restore your system and data using this software. Seagate Business Storage NAS Administrator Guide 8 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 9
please review the steps provided in your Quick Start Guide or visit www.seagate.com/support. The DVD includes information that will step you After you select the NAS you want to set up, click Next. The NAS Manager launches automatically and you start a wizard. This three-step setup wizard walks you - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 10
"Customizing Your Seagate® NAS" on page 19. TIP: If you are not familiar with some of the terms used in this guide, review the "Glossary" on page 37. The NAS Manager Dashboard has a Getting Started panel that helps you track the recommended steps to set up your NAS. Getting Started Tasks The - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 11
set up your NAS. To review information about these tasks in the NAS Manager, go to Home > Getting Started. Click a link on the Getting Started the private share should be created in. • Services: Which type(s) of file service should be supported by the private share: • CIFS (Common Internet Guide 11 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 12
) that facilitates collaboration between users in editing and managing documents and files stored on World Wide Web servers. • RB (Recycle Bin Service): A feature that when enabled saves files deleted Enter a description of the shared folder. Seagate Business Storage NAS Administrator Guide 12 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 13
to create the shared folder. • Recycle Bin Service: Protect files on the share from being accidentally deleted. drive connected to the NAS. Creating User Groups You can make it faster and easier to manage shared folder access by sorting Seagate NAS users into groups. In the NAS Manager Guide 13 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 14
administrator account is not registered with the Seagate Global Access service). You can enable Seagate Global Access for each user on Guides and User Guides for mobile Seagate Global Access, go to www.seagate.com/support. Setting up Email Notifications Email notifications help you monitor and manage - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 15
Disk. • Select .TMBACKUP • Enter your Seagate NAS user name and password. Backup with start automatically. TIP: The Seagate Business Storage NAS User Guide provides instructions aliases. In the NAS Manager, select Protect > Protect Server Settings. Seagate Business Storage NAS Administrator - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 16
a USM drive or USB Manager, and select the NAS-USM-USB Transfer tab. Click New Transfer Job. Supply the following information: • Select a transfer direction: USB to NAS, NAS to USB, USM to NAS, NAS to USM • Job name: Enter a name for the transfer job. Seagate Business Storage NAS Administrator Guide - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 17
the shared folders that the user has access to, and the limitations of their access-if any • Seagate Business Storage NAS 1-Bay, 2-Bay, 4-Bay User Guide • Seagate Global Access User Guide Seagate Business Storage NAS Administrator - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 18
Setting Up Your Seagate® NAS Distributing Seagate NAS User Information Seagate Business Storage NAS Administrator Guide 18 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 19
the same disk drives in multiple volumes providing there is available space on those drives. For instance, you could use half the space on hard drives 1 and 2 to create Volume A, and the other half of the space on the same hard drives to create Volume B. Creating New Volumes In the NAS Manager, go - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 20
disk configurations available for your new volume creation. Table 2: Disk Configurations Disk is saved to the drive during the encryption Disks and is a technology that builds redundancy into your storage system to help keep your data safe from disk drive number of disk drives they support. By - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 21
Supported RAID Levels for Volumes RAID Level of Volume Number of Disk Drives disk drive fails. In volumes with RAID 5, parity data is striped evenly across the disk drives disk drives in a server, not protected by RAID. a.'Just a Bunch of Disks striped) across the disk drives in equal-sized sections - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 22
the following folders: • Our Music • Our Pictures • Our Videos In the NAS Manager, go to Media > Media Service. Click Enable. Customizing Network Settings You can customize these network settings in your Seagate NAS using the DHCP network mode. Seagate Business Storage NAS Administrator Guide 22 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 23
automatically or manually. In NAS Manager, go to 1500 bytes. In NAS Manager, go to Network > Services Web Services include Web Access, FTP Services, UPnP Port Forwarding and NFS Service. The following is a brief description of these services 25. • If your router supports Universal Plug and Play (UPnP - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 24
the current IP address is. You need to have a DNS service provider to customize this setting. Adding a Printer Manager You can make a USB printer available on your local network by , log in to the NAS Manager and go to System > Advanced Settings. Seagate Business Storage NAS Administrator Guide 24 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 25
, like secret passwords, to send and receive files securely. You add SSL support to your Seagate NAS by entering an SSL certificate and key pair. Resetting uses. To make changes to power settings, in the NAS Manager, go to System > Power Settings. Setting up an Uninterruptible Administrator Guide 25 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 26
default, the disk drive in your and lower your power bill by setting the disk drive to stop spinning and enter a standby mode create an iSCSI drive on the Seagate NAS, users can connect to the drive from their computers Manager, go to Storage > Virtualization (iSCSI). Seagate - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 27
, the NAS Manager Dashboard (Home > Dashboard) provides a quick status of available disk space, firmware Support at www.seagate.com/support for assistance with drive replacement. • Never remove more than one drive at a time. Failure to do so will result in data loss. • Call for professional service - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 28
Monitoring and Managing Your Seagate® NAS Monitoring Your Seagate NAS • The NAS doesn't operate normally even though you're following all the operating instructions properly. Monitoring Status with the NAS's LEDs Each Seagate NAS has different LEDs to support its specific components. Click an item - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 29
Monitoring and Managing Your Seagate® NAS Monitoring Your hard drive error Drive is ready LAN Port Blinking Blue Off Drive activity Rear Panel LEDs Port has no network connection Blinking Orange (L) Link activity Green (R) Network connection Seagate Business Storage NAS Administrator Guide - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 30
and operating properly Disk drive has been removed or has failed Disk drive is installed and operating properly Disk drive has been removed or has failed Disk drive is installed and operating properly Disk drive has been removed or has failed Monitoring Drive Health In the NAS Manager, go to System - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 31
Monitoring and Managing Your Seagate® NAS Managing Your Seagate NAS To run a SMART short test on the drive: Select a drive from the list, then click "Run SMART short test on drive". A short test checks the electrical and mechanical performance as well as the read performance of the disk. The - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 32
. To enable the recycle bin service for a shared folder, go Manager. To recover deleted files, in the Recycle Bin Volume tab, select the filename, and then click Undelete. Migrating Data If you have defected hardware, you can move your drive to a different unit. The current migration paths supported - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 33
Managing Your Seagate® NAS Managing Your Seagate NAS • If the original 2-Bay NAS configuration used only one drive, take the drive from the defected NAS and place it in the new 2-Bay NAS; the NAS should boot automatically. • If the original 2-Bay configuration used two drives, take the two drives - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 34
Monitoring and Managing Your Seagate® NAS Managing Your Seagate NAS 6. Release the reset button. The NAS reboots itself. Once the NAS has restarted and the front address", where MAC address is the last six characters of the NAS's MAC address. Seagate Business Storage NAS Administrator Guide 34 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 35
Troubleshooting Tips" on page 35 • "Common Problems and Solutions" on page 35 General Troubleshooting Tips If you have problems and turned on. Check that all disk drives are functioning properly. • Ensure In NAS Manager, go to Sharing > Global Access. • Enable Email Setup in NAS Manager and then - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 36
upgrade failed. Try to upgrade the firmware manually. For further assistance, contact Seagate Support at www.seagate.com/support A volume is in degraded mode. A disk drive may have failed. For further assistance, contact Seagate Support at www.seagate.com/support I can't get streaming music from the - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 37
of access any person has to the Seagate® NAS. NAS Manager application has two permission levels: administrator and user. administrator A problem or change in setting on the NAS. A change in the NAS's name or the failure of a disk drive are both server events. external USB hard drive See USB drive - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 38
server from a computer on your local network. Or, manual access to the server, which involves physical contact with the server or its cables. mirror A level of RAID protection also known as RAID 1. A mirror is built from two disk drives, where one disk drive is a mirror of the other (the same data - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 39
disk drives Disks. A technology that combines disk drives together for improved performance and fault tolerance (the ability to withstand the failure of a disk drive disk drive fails. In volumes with RAID 5, parity data is striped evenly across the disk drives Global Access service A service that you - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 40
Self-Monitoring Analysis and Reporting Technology. Technology built into disk drives that let them automatically monitor their own health and report on possible problems. Not all disk drives have SMART support. span A group of disk drives collected in a server, not protected by RAID. Also known - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 41
drive A portable disk drive that connects to a computer with a USB cable, instead of being installed inside the computer itself. Also known as a thumb drive, jump drive, flash drive, or external USB hard drive. user In NAS Manager share resources. Seagate Business Storage NAS Administrator Guide 41 - Seagate STBM2000100 | Seagate Business Storage 1-Bay, 2-Bay, and 4-Bay NAS Admin - Page 42
Glossary Seagate Business Storage NAS Administrator Guide 42
Seagate Business Storage
1-Bay, 2-Bay, and 4-Bay NAS
Administrator Guide