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Sharp DX-B350P DX-B350P DX-B450P Operation Manual - Page 116

No Power, Cannot Print

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No Power Troubleshooting Status Text is blurred. Items to check Is the paper damp? Is the correct type of paper used? Action Replace with paper from a new ream. Load the correct type of paper. No Power Status There is no power. Power is interrupted frequently. Items to check Action Is the power switched off? Press the printer switch to the position to turn the power on. Is the power cord disconnected or not securely connected? Switch off the power and connect the cord to the power outlet and printer again. Then, switch on the power. Is the power cord connected to a power outlet Connect the printer exclusively to an outlet with a with the correct voltage? suitable voltage rating and current rating. Printer may have malfunctioned. Switch off the power to the printer, remove the plug from the power outlet and contact Technical Support. Is the power cord disconnected or not securely connected? Switch off the power and connect the cord to the power outlet and printer again. Then, switch on the power. Cannot Print Status Print instruction was sent but processing did not start. Items to check Is the fault indicator lit? Is the print-ready indicator off? Is there any message displayed on the Operator panel? Is there any message displayed in the computer? Action Carry out the action according to the status of the indicator. Check the message, then carry out the action. Check the message, then carry out the action. 9-6 User's Guide

Section	Page
Chapter 1: Introduction	7
Conventions	7
Safety Notes	8
Printer Orientation	8
Chapter 2: Getting to Know Your Printer	9
Components	9
Front View	9
Rear View	10
Internal Components	11
Turning the Printer On and Off	12
Turning the Printer On	12
Turning the Printer Off	12
Available Printer Drivers	12
Paper Usage	13
Paper Sizes	13
Paper Types	14
Available Paper	17
Unusable Paper	19
Loading Paper	19
Loading Paper Larger Than A4/Letter Size In The Paper Tray	22
Replacing the Toner Cartridge	23
Power Save Mode	25
Understanding Printing Options	25
Chapter 3: Operator Panel	27
Operator Panel Features	27
LCD Display	27
Navigating the Operator Panel Menus	29
Printing a Configuration Summary	30
Panel Lock	30
Operator Panel Menus	31
Job Library Menu	31
Job Accounting Menu	31
Paper Menu	32
Interface Menu	34
PS Menu	39
PCL Menu	39
System Menu	41
Quality Menu	42
Functions Menu	42
FLASH/Disk/CF Menu	43
Date/Time Menu	43
Status Information	44
Chapter 4: Windows Operations	47
Installing PCL5e and PostScript 3 Drivers	47
Setting Default Values	48
Printing a Test Page	50
Cancelling Printing	51
Cancelling a Print Job at the Printer	51
Cancelling Print Jobs at the Computer	51
Accessing the Driver from an Application	52
Navigating the Printer Properties Window	53
Saved Settings	53
Main Tab	54
Selecting Number of Copies	54
Collating Copies	55
Setting Image Orientation	55
Output Destination	55
Document Style (2-Sided Printing/Duplex)	55
Poster Printing	56
Multiple Pages to Single Sheet (N-up)	58
Finishing	58
Job Offset	59
Paper Tab	59
Source	59
Printing on Special Paper	59
Selecting Paper Size	60
Custom Size Paper	60
Cover Sheet Selection	60
Zoom Settings	61
Auto Tray Change	61
Media Check	61
Skip Blank Pages	62
Manual Feed	63
Advanced Tab	63
Manual Adjustments	63
Quality	63
Overlay Options	63
Font Substitution	64
Job Handling Tab	65
Job Accounting	65
Job Retention and Storage	66
Watermark Tab	67
Chapter 5: Macintosh Operations	69
Installing the Driver	69
Accessing the Driver	71
Navigating the Driver	72
Chapter 6: Embedded Web Server	77
Accessing the EWS	77
Navigating the EWS	78
Chapter 7: Networking	83
Protocols	83
Initial Setting of the Printer’s IP Address	83
Configuring the Driver	84
Printer Network Configuration	85
Network Protocol Configuration	85
I/O Port Configuration	85
Hub Link Speed/Duplex Configuration	85
Notifications	86
IP Filtering	86
IPv6 Implementation	87
Specifications	87
Operational Information	87
SNMP	87
Supported Object Identifiers	88
Traps	88
Hewlett Packard Web Jet Administrative Compatibility	88
SNMP Alerts	88
Chapter 8: Accessories	89
Tray module (A4/Letter, 550 sheets)	90
Installing/Uninstalling the Tray Module	90
Checking the contents of the tray module package	90
Installing the Tray Module	91
Uninstalling the Tray Module	95
Paper trays	98
Paper tray (A4/Letter, 550 sheets)	98
Duplex module	98
Installing the Duplex Module	99
Uninstalling the Duplex Module	100
Offset Catch Tray	102
Installing/Uninstalling the Offset Catch Tray	103
Installing the Offset Catch Tray	103
Uninstalling the Offset Catch Tray	106
Memory Expansion Module	108
Hard Disk Drive	109
Compact Flash (CF) Card	110
Chapter 9: Troubleshooting	111
Poor Print Quality	112
Paper Is Output Blank or All Black	112
Printout Is Faded, Stained, Missing, Wrinkled, or Blurred	112
No Power	116
Cannot Print	116
Printing is Not Clear	117
Paper Incorrectly Fed	117
Noise	118
Error and Warning Messages	118
Warning Messages	118
Error Messages	119
Chapter 10: Clearing Paper Jams	123
At the Paper Trays	124
At the Fuser Unit	126
At the Toner Cartridge	128
At the Duplex Module	130
Duplex at the paper exit	130
Duplex at the interior of the top cover	131
At the Offset Catch Tray	132
Chapter 11: Windows Utilities	135
Font and Macro Manager Utility	135
Status Monitor Utility	136
PCL5 Tray Mapping Utility	136