Sharp DX-B350P DX-B350P DX-B450P Operation Manual - Page 120

Error and Warning Messages, Error Message Line 1, Possible Cause, Action

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Error and Warning Messages Troubleshooting Error Message Line 1 ROS Failure Fuser Failure Offset Tray Fail Duplex Failure Main Motor Fail Engine Nv Fail Fan Failure Offset Tray Fail Toner Low Canceling Job Code FLASH Error CF Unformatted DISK Error File Error 00 through Initializing IPADDR Collision JOBLIB Error 01 JOBLIB Error 02 Error Message Line 2 Call Service Call Service Call Service Call Service Call Service Call Service Call Service Consuming xxx Upgrade Firmware Select To Format SELECT To Format File Error 25 File Error 26 File Error 27 File Error 29 Press Start Press Start Press Start Possible Cause Action The ROS has failed. The fuser has failed. The offset tray was removed or has failed. Turn the printer off, then turn it on. If the problem reoccurs, contact an authorized service provider. The duplexer was removed or has failed. The main motor has failed. The engine has failed. The fan has failed. OCT Error. Offset Catch Tray failure Call Service Toner Cartridge reaching Replace cartridge end of life Printer has received a command to cancel the current job. None The printer has detected that the operating code is corrupt. Reload the printer flash code via the parallel port. An unformatted Compact Press Select to format the CF Flash option was installed An unformatted hard disk Press Select to format the disk option was installed Firmware Upgrade error Check firmware file Firmware Upgrade error: Bad header Firmware Upgrade error: Bad checksum Transmission error: check cabling and restart Transmission error: check cabling and restart Firmware Upgrade error: Firmware is for wrong printer Wrong printer type Second stage of printer boot cycle None Normal Printer Operation The IP address in the printer is duplicated on the network Have the network administrator check assigned addresses JobLibrary datastream missing a Job Name. Ensure the Job Name is entered JobLibrary datastream missing a User Name Ensure the User Name is entered 9-10 User's Guide

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9-10
User’s Guide
Error and Warning Messages
Troubleshooting
ROS Failure
Call Service
The ROS has failed.
Turn the printer off, then turn it on. If the
problem reoccurs, contact an authorized
service provider.
Fuser Failure
Call Service
The fuser has failed.
Offset Tray Fail
Call Service
The offset tray was
removed or has failed.
Duplex Failure
Call Service
The duplexer was
removed or has failed.
Main Motor Fail
Call Service
The main motor has failed.
Engine Nv Fail
Call Service
The engine has failed.
Fan Failure
Call Service
The fan has failed.
Offset Tray Fail
OCT Error. Offset Catch
Tray failure
Call Service
Toner Low
Toner Cartridge reaching
end of life
Replace cartridge
Canceling Job
Consuming xxx
Printer has received a
command to cancel the
current job.
None
Code FLASH Error
Upgrade Firmware
The printer has detected
that the operating code is
corrupt.
Reload the printer flash code via the
parallel port.
CF Unformatted
Select To Format
An unformatted Compact
Flash option was installed
Press Select to format the CF
DISK Error
SELECT To Format
An unformatted hard disk
option was installed
Press Select to format the disk
File Error 00
through
File Error 25
Firmware Upgrade error
Check firmware file
File Error 26
Firmware Upgrade error:
Bad header
Transmission error: check cabling and
restart
File Error 27
Firmware Upgrade error:
Bad checksum
Transmission error: check cabling and
restart
File Error 29
Firmware Upgrade error:
Wrong printer type
Firmware is for wrong printer
Initializing
Second stage of printer
boot cycle
None
Normal Printer Operation
IPADDR Collision
Press Start
The IP address in the
printer is duplicated on the
network
Have the network administrator check
assigned addresses
JOBLIB Error 01
Press Start
JobLibrary datastream
missing a Job Name.
Ensure the Job Name is entered
JOBLIB Error 02
Press Start
JobLibrary datastream
missing a User Name
Ensure the User Name is entered
Error Message Line 1
Error Message Line 2
Possible Cause
Action