Sharp MX-2600N MX-2600N MX-3100N Operation Manual - Page 787

TROUBLESHOOTING PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem A one-touch individual key or group key cannot be stored. Point to check Has the maximum number of keys been stored? Have functions been disabled by the administrator? Solution Delete one-touch keys and group keys that are not being used. Some functions may have been disabled in the system settings (administrator). Check with your administrator. A one-touch individual key or group key cannot be edited or deleted. If the key is an individual key, is the key included in a group? Remove the key from the group and then edit or delete the key. (If the key is included in multiple groups, it must be removed from all groups.) ➞ System Settings > "Address Control" > "Address Book" If multiple group keys have been stored, print the Group List in "Sending Address List" in the system settings. The list will show where the key is stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Group List" Is the key being used in a reserved transmission or a transmission in progress? Wait until the transmission is finished or cancel the transmission and then edit or delete the key. Is the key included in a program key? Remove the key from the program and then edit or delete the key. (If the key is included in multiple programs, it must be removed from all programs.) ➞ System Settings > "Address Control" > "Program" If multiple program keys have been stored, print the Program List in "Sending Address List" in the system settings. The list will show where individual and group keys are stored. ➞ System Settings > "List Print (User)" > "Sending Address List" > "Program List" Have functions been disabled by the administrator? Some functions may have been disabled in the system settings (administrator). Check with your administrator. Has your administrator enabled a function that prevents editing/deleting? If your administrator has enabled "Default Address Setting" (on the machine) or "Inbound Routing Settings" (in the Web pages), editing/deleting will not be possible. Check with your administrator. 8-33 Contents