Sharp MX-2600N MX-2600N MX-3100N Operation Manual - Page 796

TROUBLESHOOTING Problem Printing takes place on the wrong side of the paper. Point to check Is the paper loaded with the print side facing in the correct direction? A cover or insert is not printed on the specified paper. Has the paper type been set correctly? Solution • Trays 1 to 4: Load the paper with the front side facing up*. • Bypass tray and tray 5: Load the paper with the front side facing down*. * When the paper type is "Pre-Printed" or "Letter Head", load the paper in the opposite way. (Except when "Disabling of Duplex" is enabled in the system settings (administrator). For the current setting, check with your administrator.) If the paper type set for the cover or insert is not the same as the paper type set for the tray, paper will be fed from a different tray. Set the correct paper type for the tray that contains the paper specified for the cover or insert. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" PROBLEMS RELATED TO PERIPHERAL DEVICES Problem The connected USB device cannot be used. The connected USB memory cannot be used. The finisher / saddle stitch finisher does not operate. Stapling does not take place (including pamphlet stapling). Point to check Is the USB device compatible with the machine? Is the connected USB device recognized correctly? Is the format of the USB memory FAT32? Are you using a USB memory with a capacity of more than 32 GB? Does a message appear indicating that you need to remove paper from the stapler compiler? Does the following message appear in the touch panel? "Call for service. Code:xx-xx* Please check the power of the finisher." *Letters and numbers appear in xx-xx. Have functions been disabled by the administrator? Does a message appear instructing you to check the staple unit? Solution Ask your dealer if the device is compatible with the machine. Use "USB-Device Check" in the system settings to check whether or not the device can be recognized. ➞ System Settings > "USB-Device Check" If it is not recognized, connect it once again. If the format of the USB memory is other than FAT32, use your computer to change the format to FAT32. Use a 32 GB or less USB memory. Remove all remaining paper from the stapler compiler. Check the finisher / saddle stitch finisher and the power plug. Remove and then firmly reinsert the power plug, and restart the machine. Some functions may have been disabled in the system settings (administrator). Check with your administrator. Remove jammed staples. ☞ "REMOVING STAPLE JAMS" (page 8-7) 8-42 Contents