Sharp MX-C311 MX-C311 MX-C401 Operation Manual Suite
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- Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 1
to do MAKE A COPY PRINT A DOCUMENT SEND A FAX SCAN AN IMAGE / SEND AN INTERNET FAX SAVE A JOB AND REUSE IT LATER Search using the table of contents BEFORE USING THE MACHINE COPIER PRINTER FACSIMILE SCANNER / INTERNET FAX DOCUMENT FILING SYSTEM SETTINGS TROUBLESHOOTING About Operation Guide - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 2
MODEL: MX-C311 MX-C401 DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Maintenance & Safety Guide Please read first Please read this guide first to ensure safe use of the machine. Before installing this product, be sure to read the "TO ENSURE SAFE USE OF THE MACHINE" and "INSTALLATION REQUIREMENTS" - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 3
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This machine contains the software having - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 4
feed unit specifications 61 Finisher specifications 62 Printer specifications 64 Network scanner / Internet Fax specifications 65 Pull scan function (TWAIN) specifications 66 Facsimile specifications 67 TO THE ADMINISTRATOR OF THE MACHINE 70 Factory default passwords . . . . 70 Forwarding - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 5
manual, please contact your dealer or nearest SHARP Service Department. • This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem to the use of this operation manual. ©Copyright SHARP Corporation 2008. All rights reserved - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 6
. Doing so may result in personal injury or damage to the machine. • Do not make copies of anything which is prohibited from copying by law. The following items are normally prohibited from printing by national law. Other items may be prohibited by local law. ● Money ● Stamps ● Bonds ● Stocks ● Bank - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 7
to the [POWER] key, abnormal noises, degraded image quality, and other problems may result. • Do not touch the transfer belt and the transfer roller. Scratches or smudges on the transfer belt or the transfer roller will cause dirty prints. • The fusing unit is extremely hot. Exercise care in this - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 8
, which stores document image data on the machine's hard drive. Stored documents can be called up and printed or transmitted as needed. If a hard drive BE DISPOSED OF PROPERLY. PLEASE CONTACT YOUR LOCAL SHARP DEALER OR AUTHORIZED SERVICE REPRESENTATIVE FOR ASSISTANCE IN DISPOSING OF THIS BATTERY. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 9
TO ENSURE SAFE USE OF THE MACHINE Laser information Wave length Pulse times (North America and Europe) Output power 790 nm ±10 nm 4.1 µs ±4.1 ns /7 mm safety, observe the precautions below. • Do not remove the cabinet, operation panel or any other covers. • The equipment's exterior covers contain - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 10
4. Be sure to allow the required space around the machine for servicing and proper ventilation. 5. The machine includes a built-in hard drive. Do not subject the machine to shock or vibration. In particular, never move the machine while the power is on. 11-13/16" (30 cm) 11-13/16" (30 cm) 17-23/32 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 11
is created inside the machine during printing. The amount of ozone created is not sufficient to be harmful; however, an unpleasant odor may be noticed during large copy runs, and thus the machine should be installed in a room with a ventilation fan or windows that provide sufficient air circulation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 12
SHARP-specified products for the toner cartridges, finisher staple cartridge, and transparency film. GENUINE SUPPLIES For best copying results, be sure to use only Sharp cause the toner in the cartridge to solidify. Staple cartridge The finisher requires the following staple cartridge: MX-SCX1 (for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 13
following message will appear when the toner runs out. Change the toner cartridge. ( ) OK Colors that are running low or have run out of toner are indicated in ( ). Y : Yellow toner, M : Magenta toner, C : Cyan toner, Bk : Black toner Replace the toner cartridges of the indicated colors. 10 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 14
REPLACING SUPPLIES AND MAINTENANCE Open the front cover. Locations of color toner cartridges 1 (Y) (M) (C) (Bk) (Y): Yellow (M): Magenta (C): Cyan (Bk): Black Pull the toner cartridge toward you. Example: Replacing the yellow toner cartridge 2 11 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 15
REPLACING SUPPLIES AND MAINTENANCE Take out the new toner cartridge, hold it with both hands, and shake 5 or 6 times horizontally. Protective material 3 • When shaking the toner cartridge, be sure to shake with the protective material inserted in the cartridge. If you shake the cartridge after - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 16
REPLACING SUPPLIES AND MAINTENANCE Insert the new toner cartridge horizontally and push it firmly in. The shape of the toner cartridge varies by color. Insert in the same location as the toner cartridge that was removed. 5 13 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 17
use a SHARP-recommended toner cartridge. • Keep the used toner cartridge in a plastic bag (do not discard it). Your service technician will collect the used toner cartridge. • To view the approximate amount of toner remaining, continually touch the [COPY] key during printing or when the machine is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 18
AND MAINTENANCE Replacing the toner collection container The toner collection container collects excess toner that is produced during printing. When the toner collection container becomes full, "Replace used toner container." will appear. Follow the procedure below to replace the toner collection - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 19
collection container. Place it in a plastic bag and keep it until your service technician comes to perform maintenance. Your service technician will collect the toner collection container. Install the new toner collection container. Insert the container from above at a slant. (The direction opposite - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 20
REPLACING SUPPLIES AND MAINTENANCE Turn the lock lever on the toner collection container to the left. Turn the lock lever to the left until it stops. 5 If the lock lever does not turn, check if the toner collection container is installed correctly. In particular, make sure that the top left corner - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 21
off the main power of the machine and wait briefly. Replacing the developer cartridge Your service technician will replace the developer cartridge. Only replace the cartridge as explained below if your service technician instructs you to. Follow the instructions carefully. It is also necessary to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 22
REPLACING SUPPLIES AND MAINTENANCE Open the main charger cover. (1) Turn the main charger cover lock levers in the direction of an arrow below. When the lock levers are horizontal, the lock is released. 3 (2) Grasp the lock levers and tip the cover forward. 19 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 23
MAINTENANCE Remove the developer cartridge. (1) Grasp the developer cartridge lock and pull it forward and down. (2) Squeeze the lever on the developer cartridge (3) Pull the developer cartridge out horizontally. (3) 4 (2) (2) (4) Support will be toner on the roller area of the removed developer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 24
REPLACING SUPPLIES AND MAINTENANCE Shake the new developer cartridge 5 or 6 times as shown. Hold • Do not touch the roller in the developer cartridge. If the roller is accidentally touched, image problems may result. In that case, replace the developer cartridge with a new cartridge. • The seal - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 25
REPLACING SUPPLIES AND MAINTENANCE Insert the new developer cartridge horizontally. Insert the new developer not remove the seal from the developer cartridge until the cartridge is installed in the machine. If the seal is removed when the cartridge is not locked, the cartridge may fall out - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 26
REPLACING SUPPLIES AND MAINTENANCE Hold the developer cartridge with one hand and slowly remove the seal with the other hand. Slowly pull the seal straight and horizontally out. 8 If excessive force is used or the seal is pulled out diagonally, it may tear. There is a mark (red belt) on the end of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 27
REPLACING SUPPLIES AND MAINTENANCE Install the toner collection container. ☞ Replacing the toner collection container (page 15) 10 (2) (1) Close the front cover. 11 Take care that your fingers are not pinched when closing the cover. 24 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 28
REPLACING SUPPLIES AND MAINTENANCE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the 12 Caution • Do not throw the developer cartridge into a fire. Toner may fly and cause burns. • Store the developer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 29
MAINTENANCE Replacing the drum cartridge Your service technician will replace the drum cartridge. Only replace the cartridge as explained below if your service technician instructs you to. Follow the instructions hands. 2 Do not touch toner on the old drum cartridge. If you accidentally touch the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 30
REPLACING SUPPLIES AND MAINTENANCE Remove the protective material from the drum cartridge and slowly insert the drum cartridge along the guides. Make sure that the mark on the drum cartridge is aligned with the on the machine as you insert the drum cartridge. mark 3 Drum • To remove the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 31
REPLACING SUPPLIES AND MAINTENANCE Replacing the staple cartridge in the finisher When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Open the cover. 1 While pressing the lever over to the left, - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 32
REPLACING SUPPLIES AND MAINTENANCE Remove the empty staple cartridge from the staple case. staple cartridge to the left and up to remove it. 4 • Even when a message appears in the operation panel, staples may occasionally remain in the staple cartridge. • If staples remain, the lock will not release - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 33
REPLACING SUPPLIES AND MAINTENANCE Replace the staple case. Push the staple case in until it clicks into place. 6 Slide the cover. 8 Take care that your fingers are not pinched when closing the cover. Make a test print or copy in staple sort mode to verify that stapling takes place correctly. 30 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 34
to clean the machine. These may degrade or discolor the housing. • Use a soft cloth to gently wipe off dirt from the area on the operation panel with a mirror backplate sheet becomes dirty, the dirt will appear as dirty spots, colored lines, or white lines in the scanned image. Always keep these - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 35
the main charger of the photoconductive drum If black lines or colored lines appear even after you have cleaned the document glass and automatic document feeder, use the charger cleaner to clean the main charger. Press the [POWER] key ( ) on the operation panel to turn off the panel power, and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 36
REPLACING SUPPLIES AND MAINTENANCE Release the lock levers and open the main charger cover. ☞ Replacing the developer cartridge (page 18) 3 Remove the charger cleaner. (1) Flip down the charger cleaner - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 37
REPLACING SUPPLIES AND MAINTENANCE Clean the main charger. (1) Gently push the charger cleaner all the way in. (2) Gently pull the charger cleaner out. (3) Repeat the above (1) to (2) three times. • Take care not to let the tip of the charger cleaner become soiled by 5 toner. • Clean with the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 38
REPLACING SUPPLIES AND MAINTENANCE Repeat step 5 with each of the other main chargers. 6 Main charger There are a total of 4 places to be cleaned in the machine as shown. Replace the charger cleaner in its original position. Insert the tip of the charger cleaner in toward the right and then press - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 39
REPLACING SUPPLIES AND MAINTENANCE Install the toner collection container. ☞ Replacing the toner collection container (page 15) 9 (2) (1) Close the front cover. 10 Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 40
REPLACING SUPPLIES AND MAINTENANCE Cleaning the bypass tray rollers If you find that roller. Before starting, remove the paper from the bypass tray. Press the [POWER] key ( ) on the operation panel to turn off the panel power, and then switch the main power switch to the off position. 1 Remove - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 41
REPLACING SUPPLIES AND MAINTENANCE To clean the rollers, wipe each roller with a clean cloth. 3 Caution When cleaning the rollers, be careful not to injure your hands. Do not touch - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 42
REPLACING SUPPLIES AND MAINTENANCE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the 5 39 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 43
REPLACING SUPPLIES AND MAINTENANCE Cleaning the automatic document feeder rollers If you find starting, remove any originals from the automatic document feeder. Press the [POWER] key ( ) on the operation panel to turn off the panel power, and then switch the main power switch to the off position. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 44
REPLACING SUPPLIES AND MAINTENANCE To clean the removed rollers, wipe each roller with a clean or a neutral detergent. After wiping, wipe the roller dry with a clean cloth and go to the step 10. • When you replace roller, go to the next step. Close the document conveyor cover on the automatic - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 45
REPLACING SUPPLIES AND MAINTENANCE Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the 5 After turning on the power, make sure that an error message regarding replacement of the roller does not appear. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 46
black.) • The colored lines are parallel to the direction of paper feeding. Direction of paper feeding Colored line • Colored lines appear not only on copies but also on print jobs from a computer. (The same lines appear on both copies and print jobs.) Press the [POWER] key ( ) on the operation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 47
REPLACING SUPPLIES AND MAINTENANCE Open the front cover and remove the toner collection container. ☞ Replacing the toner collection container (page 15) 2 Remove the cleaning tool for the writing unit from the front cover. 3 44 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 48
REPLACING SUPPLIES AND MAINTENANCE Make sure that the cleaner at the tip of the cleaning tool is not dirty. 4 Cleaner If the cleaner is dirty, the cleaner, see steps 5 through 7. If the cleaner is not dirty, go to step 8. Pull out the replacement cleaner from the toner collection container. 5 45 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 49
REPLACING SUPPLIES AND MAINTENANCE Remove the dirty cleaner. Firmly grasp the tool close to where the cleaner is attached. Use your other hand to press down on the hook that secures the cleaner and remove the cleaner. 6 Return the removed cleaner to the toner collection container. Attach the new - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 50
REPLACING SUPPLIES AND MAINTENANCE Clean the laser unit. (1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean. The parts of the writing unit that require cleaning are indicated by labels similar to (A). (A) (2) Insert the cleaning tool all the way into the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 51
REPLACING SUPPLIES AND MAINTENANCE Repeat step 8 to clean all holes in the laser unit. 9 Holes to the procedure for replacing the cleaner, see steps 5 to 7. Replace the cleaning tool. 10 Install the toner collection container. ☞ Replacing the toner collection container (page 15) 11 (2) (1) 48 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 52
REPLACING SUPPLIES AND MAINTENANCE Close the front cover. 12 Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the 13 49 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 53
AND MAINTENANCE Cleaning the PT charger of the primary transfer belt unit If black or colored lines still remain after the document glass / automatic document feeder and main charger have been cleaned, use the PT charger cleaner to clean the PT charger. Press the [POWER] key ( ) on the operation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 54
SUPPLIES AND MAINTENANCE Clean the PT charger. (1) Slowly pull the PT charger cleaner out until you feel a slight resistance. 3 (2) Slowly push the PT charger cleaner back in. (3) Repeat the above (1) to (2) three times. Install the toner collection container. ☞ Replacing the toner collection - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 55
REPLACING SUPPLIES AND MAINTENANCE Close the front cover. 5 Take care that your fingers are not pinched when closing the cover. Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( operation panel to turn on the operation panel power. ) on the 6 52 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 56
/ copier specifications Name Type Display Photoconductive type Printing method Developer system Fusing system Scanning resolution Printing resolution Scanning gradation Printing gradation Original sizes / types Copy sizes Print margins Digital Full Color Multifunctional System MX-C311/MX-C401 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 57
SPECIFICATIONS Machine specifications / copier specifications (Continued) Warm-up time 90 seconds or less (at room temperature of 73.4°F (23°C) and rated voltage) First-copy time* Color copy time: 8.9 seconds or less Black and white copy time: 8.0 seconds or less (Portrait feeding of 8-1/2" x - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 58
Machine specifications / copier specifications (Continued) Paper sizes: 8-1/2" x 14", 8-1/2" x 13-1/2", 8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2", envelopes, A4, B5, A5, 16K (Includes automatic paper size detection function. Paper sizes from 3-15/16" x 5-53/64 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 59
Disk Format: FAT32 only Type B connector supports USB 2.0 (Hi speed) Required power supply AC 120 V ±10% 60 Hz Power consumption 1.44 kW Typical electricity consumption MX-C311: 9.78 kWh/week MX-C401: 11.13 kWh/week Dimensions 22-3/64" (W) x 19-13/32" (D) x 28-7/64" (H) (560 mm (W) x 493 mm - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 60
SPECIFICATIONS Continuous copying speeds* Model MX-C311 MX-C401 Copy ratio 100% / Reduced / Enlarged Copy mode Color B/W Color B/W A4 31 31 38 38 copies/min. copies/min. copies/min. copies/min. B5, 8-1/2" x 11", 16K 31 31 40 40 copies/min. copies/min. copies/min. copies/min. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 61
measurement) Printing mode Bystander positions Operator positions Color: 53 dB (A) B/W: 53 dB (A) Color: 54 dB (A) B/W: 53 dB (A) Standby mode Bystander positions Operator positions 37 dB (A) 37 dB (A) MX-C400/ MX-C401 Color: 7.0 B B/W: 7.1 B 5.3 B Color: 57 dB (A) B/W: 57 dB (A) Color: 55 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 62
17/64" (6.5 mm) * Scanning in mono 2 mode of one side only is possible in fax and scan send modes. Emission concentration (measurement according to RAL-UZ122: Edition Jun. 2006) Measured substance Ozone Dust Styrene Benzene TVOC machine state Color mode During copying operation Standby Black - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 63
specifications Model Original sizes Original weight Capacity Dimensions Weight MX-BTX1 2-1/64" x 3-33/64" to 2-11/64" x 3-19/32" (51 mm x 89 mm to 55 mm x 91 mm) 13 lbs. to 32 lbs. (50 g/m2 to 128 g/m2) Stack height 9/64" (3.5 mm) minimum, 17/64" (6.5 mm) maximum 4-1/2" (W) x 3-7/16" (D) x 61/64 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 64
x 13", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2"* When "Auto-AB" detection is selected: A4, B5, A5*, 216 mm x 330 mm (8-1/2" x 13") Power supply Supplied from the machine Dimensions 21-1/16" (W) x 17-1/4" (D) x 4-13/32" (H) 21-1/16" (W) x 17-1/4" (D) x 4-21/64" (H) (535 mm (W) x 438 mm - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 65
distance Tray capacity*1 Power supply Dimensions Weight Stapler section Allowed paper sizes for stapling MX-FN12 8-1/2" x 14", 8-1/2" x 13-1/2", 8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2", envelopes, A4, B5, A5, 16K Thin paper (15 lbs. to 16 lbs. (55 g/m2 to 59 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 66
Finisher specifications (Continued) SPECIFICATIONS Maximum number of sheets for stapling*3 30 sheets *1 The maximum number of sheets that can be held varies depending on ambient conditions in the installation location, the type of paper, and the storage conditions of the paper. *2 Up to 20 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 67
/64" (4.2 mm) at each edge. The actual print area may vary depending on the printer driver and the software application. *1 When the machine is used as a PostScript printer. *2 When the XPS expansion kit is installed. *3 Barcode font kit is required. *4 Supported operating systems are Windows 2000 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 68
-T Supported protocols TCP/IP (IPv4) Color (including grayscale) File types: TIFF, JPEG, PDF, Encrypted PDF, XPS Compression ratio: High / Medium / Low File formats Black and white File types: TIFF, PDF, Encrypted PDF, XPS Compression modes: None / Medium (G3) / High (G4) Internet Fax (black - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 69
Pull scan function (TWAIN) specifications Supported protocol TCP/IP (IPv4) Supported client Windows 98 / Me / 2000 / XP / Server 2003 / Vista / Server 2008 PC operating systems Color modes Full Color, Grayscale, Mono Diffusion, Mono 2 gradation Resolution settings 75 dpi, 100 dpi - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 70
(A4, B5, A5) Transmission time *1 Approx. 2 seconds (Super G3 mode/33.6 kbps, JBIG) Approx. 6 seconds (G3 ECM mode/14.4 kbps) Power supply Supplied from the machine Dimensions 7-9/16" (W) x 2-3/64" (D) x 8-15/32" (H) (192 mm (W) x 52 mm (D) x 215 mm (H)) Weight Approx. 2.2 lbs. (1.0 kg) 67 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 71
group (1 key): 500 Yes Program function Yes (48 programs) F-code transmission Supported (SUB/SEP (sub-address) and SID/PWD (passcode) signals required to send protocol signals is not included. Actual transmission times will vary depending on the contents of the document, the receiving machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 72
Contact at: ✂ Name: Information that the administrator of the machine requires is printed on the back of this page. (Separate this page from the manual and keep it in a safe place. In addition, fill in the name of the administrator and the administrator's contact information in the left hand - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 73
operation panel. To access the system settings using the Web pages, a password is also required. Factory default administrator password ✂ Factory default setting: admin Store a new administrator password as soon as the machine is installed. Once the administrator password data sent in fax mode, • - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 74
In order to program this information into your FAX machine, you should complete the following steps: See "Own Name and Destination Set" on page 7-75 of Operation Guide. Important safety instructions • If any of your telephone equipment is not operating properly, you should immediately remove it from - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 75
service. If the equipment is causing harm to the telephone network, your telephone company may ask you to disconnect the equipment until the problem is resolved. If you have any questions or problems which cannot be solved by reading this manual, please contact. Sharp Electronics Corporation 1 Sharp - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 76
, software or firmware embodied in or used in conjunction with this Product. Your sole remedy, in the event that you encounter any difficulties with this Product, is against the authorized dealer from which you purchased the Product. MX-C311 Digital Full Color Multifunctional System MX-C401 Digital - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 77
MACHINE NOTICE FOR USERS IN CANADA "NOTICE : This product meets the applicable Industry Canada technical specifications devices subject only to the requirement that the sum of kit. L'indice d'équivalence de la sonnerie (IES) de cet équipement est indiqué sur le kit d'extension télécopieur. Sharp - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 78
PDF logo, and Reader are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries. • Macintosh, Mac of International Business Machines Corporation. • Sharpdesk is a trademark of Sharp Corporation. • Sharp OSA is a trademark of Sharp Corporation. • - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 79
- Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 80
- Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 81
MX-C311/MX-C401 Maintenance & Safety Guide SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 This manual has been printed using a vegetable-based soy oil ink to help - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 82
MODEL: MX-C311 MX-C401 DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM Software Setup Guide BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING Keep this manual close at hand for reference whenever needed. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 83
a computer. This manual also explains how to install the printer drivers and software that are used when the expansion kits are installed, and how to install the scanner driver. If the software is not installed correctly or you need to remove the software, see "4. TROUBLESHOOTING" (page 62). Please - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 84
SYSTEM REQUIREMENTS 5 • SOFTWARE REQUIREMENTS 6 CONNECTING THE MACHINE 7 • CONNECTING TO A NETWORK 7 • CONNECTING THE MACHINE WITH A USB CABLE (Windows 7 2 SETUP IN A WINDOWS ENVIRONMENT OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE 8 INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 10 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 85
Disc 1 Software for Windows • Printer driver These allow the machine to be used as a printer. - PCL6 and PCL5c printer driver The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages. It is recommended that you use the PCL6 printer driver. If you have a problem printing from - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 86
the CD-ROM in the Internet fax expansion kit to enable you to send a file from your computer as an Internet fax in the same way as you print a file. ☞ INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 10) The following software can be used only when the machine is connected to a network. • Scanner - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 87
need to reinstall the PC-Fax driver.) ☞INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER (page 10) X "Sharpdesk/Network Scanner Utilities" CD-ROM (for Windows) This contains software that helps you get the most out of the images that you scan on the machine. The software includes "Sharpdesk", a desktop - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 88
hardware An environment that allows any of the above requirements operating systems to fully operate. *1 Printing is not possible in MS-DOS mode. *2 USB is not supported. The scanner driver cannot be installed. *3 The machine's USB 2.0 port will transfer data at the speed specified by the USB2 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 89
described in this manual. Operating system environment*1 Windows Macintosh Software PCL6 printer driver, PCL5c printer driver PS printer driver, PPD driver PC-Fax driver*2 Scanner driver Printer Status Monitor Printer Administration Utility Macintosh PPD file Required expansion kits Can be used - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 90
, the IP address of the machine may change. If this happens, printing will not be possible. This problem can be avoided by using a WINS server or by assigning a permanent IP address to the machine. • This manual explains how to set up the software in a Windows network environment and in a Macintosh - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 91
your dealer or nearest SHARP Service Department if you want software for Windows 98/Me/NT 4.0. OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE) 1 Insert the "Software CD-ROM" into your computer's CD-ROM drive. • If you are installing the printer driver or printer status monitor, insert the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 92
the appropriate page below for the software that you are installing. INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER • WHEN THE MACHINE IS CONNECTED TO A NETWORK • Standard installation: page 11 • Installation by specifying the machine's address: page 15 • Printing using the IPP function and the SSL - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 93
the printer driver and the PC-Fax driver when the machine is connected to a Windows network (TCP/IP network). Supported operating systems: Windows 98/Me/NT 4.0*/2000*/XP*/Server 2003*/Vista*/Server 2008* * Administrator's rights are required to install the software. • To install the PPD driver when - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 94
THE PRINTER DRIVER / PC-FAX DRIVER X Standard installation When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 8), perform the steps below. 1 Click the [Printer Driver] button. To install the PC-Fax driver, click the [PC-Fax Driver - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 95
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER • Machine connection method: LPR Direct Print (Auto Search) • Set as default printer:Yes (excluding the PC-Fax driver) • Printer driver name: Cannot be changed • Display fonts: Installed If you selected [Custom installation], select [LPR Direct Print ( - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 96
. • When the PC-Fax driver is being installed, this screen does not appear. Go to the next step. • The [PPD] checkbox only appears if you are using Windows 2000/XP/Server 2003/Vista/Server 2008. 6 When you are asked whether or not you want the printer to be your default printer, make a selection and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 97
THE PRINTER DRIVER / PC-FAX DRIVER 7 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008 If a security warning window appears, be sure to click [Install this driver software - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 98
) or IP address of the machine. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 8), perform the steps below. 1 Click the [Printer Driver] button. To install the PC-Fax driver, click the [PC-Fax Driver] button on the "Disc 2" CD - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 99
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 3 When you are asked how the printer is connected, select [LPR Direct Print (Specify Address)] and click the [Next] button. 4 Enter the name (host name) or IP address of the machine and click the [Next] button. ☞ Checking the IP address of the machine ( - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 100
( ) appears. • When the PC-Fax driver is being installed, this screen does not appear. Go to the next step. • The [PPD] checkbox only appears if you are using Windows 2000/XP/Server 2003/Vista/Server 2008. 7 Select whether or not you wish the printer to be your default printer and click the [Next - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 101
THE PRINTER DRIVER / PC-FAX DRIVER 10 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008 If a security warning window appears, be sure to click [Install this driver software - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 102
machine. To configure the settings, see "Chapter 7 SYSTEM SETTINGS" in the Operation Guide. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 8), perform the steps below. 1 Click the [Printer Driver] button. To install the PC-Fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 103
THE PRINTER DRIVER / PC-FAX DRIVER 2 Click the [Custom installation] button. 3 When you are asked how the printer is connected, select [IPP] and click the [Next] button. 4 If a proxy server is used, specify the proxy server and click the [Next] button. To specify a proxy server, select [Print via - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 104
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Enter the machine's URL and click the [Next] button. Enter the URL in the following format: Normal format: http:// - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 105
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003*/Vista*/Server 2008* * Administrator's rights are required to install the software. • Make sure that a USB cable is not connected to your - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 106
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 2 Click the [Custom installation] button. 3 When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button. 4 When you are asked if you wish to install the display fonts, select an answer and click the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 107
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 5 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. When the installation completed screen appears, click the [OK] button. • If you are using Windows Vista/Server 2008 If a security warning window - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 108
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 8 Installation of the PCL6 printer driver begins. When the "Found New Hardware Wizard" appears, select [Install the software automatically (Recommended)], click the [Next] button, and follow the on-screen instructions. • If you are using Windows Vista/ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 109
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER When installing the PCL5c printer driver, PS printer driver, PPD driver, or PC-Fax driver Installation is possible even after the USB cable has been connected. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 110
5 When the printer driver selection window appears, remove the [PCL6] checkmark and select the printer driver to be installed, and then click the [Next] button. Click the checkbox of the printer driver to be installed so that a checkmark ( ) appears. • When the PC-Fax driver is being installed, this - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 111
drivers as the default printer, select [No]. 7 When the printer name window appears, click the [Next] button. If you wish to change the printer name, enter the desired name. 8 When you are asked if you wish to install the display fonts, select [No] and click the [Next] button. When the PC-Fax driver - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 112
the port of the installed driver is the same as the port used by the PCL6 printer driver. The port used by the printer driver of the machine is indicated by a checkmark on the [Ports] tab of the printer driver properties window. (In Windows 98/Me, this is the port selected in [Print to the following - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 113
the steps below to install the printer driver or the PC-Fax driver on the client computers. • Ask your network administrator for the server name and printer name of the machine on the network. • For the procedure for configuring settings on the print server, see the operation manual or the Help file - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 114
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 1 Click the [Printer Driver] button. To install the PC-Fax driver, click the [PC-Fax Driver] button on the "Disc 2" CD-ROM. *The above screen appears when using the "Disc 1" CD-ROM. 2 Click the [Custom installation] button. 3 Select [Shared Printer] and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 115
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 4 Select the printer name (configured as a shared printer). (1) (2) (1) Select the printer name (configured as a shared printer on a print server) from the list. If you are using Windows 98/Me/NT 4.0/2000/XP/ Server 2003, you can also click the [Add - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 116
PRINTER DRIVER / PC-FAX DRIVER USING THE STANDARD WINDOWS PS PRINTER DRIVER (Windows 98/Me/NT 4.0) If you wish to use the standard Windows 98/Me/NT 4.0 PS printer driver, follow the steps below to install the PPD driver using the Add Printer Wizard. • The CD-ROM does not include software for Windows - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 117
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X Installing the resident font information (Windows 98/Me) If you have installed the PPD driver on Windows 98/Me and will be using the resident fonts in the machine, you must install the resident font information. Follow the procedure below to install - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 118
THE PRINTER DRIVER / PC-FAX DRIVER CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE After installing the printer driver, you must configure the printer driver settings appropriately for the options that have been installed and the size and type of paper loaded in the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 119
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 4 Click the [Auto Configuration] button. The settings are automatically configured based on the detected machine status. *The screen shows the PCL6 printer driver. 5 Configure the image of the machine. An image of the machine is formed in the printer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 120
DRIVER / PC-FAX DRIVER 6 Click the [OK] button in the printer properties window. If automatic configuration fails, configure the settings manually. • You can check the options that are installed and the tray settings by printing out the "All Custom Setting List" in the system settings of the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 121
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER X When the PPD driver is installed 1 Click the [Start] button ( ), click [Control Panel], and then click [Printer]. • In Windows XP/Server 2003, click the [start] button and then click [Printers and Faxes]. • In Windows 98/Me/NT 4.0/2000, click the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 122
INSTALLING THE PRINTER DRIVER / PC-FAX DRIVER 3 Configure the printer driver for the options installed on the machine. (1) (2) (3) (1) Click the [Device Settings] tab. In Windows 98/Me, click the [Device Options] tab. (2) Configure each item based on the machine configuration. The items and the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 123
is connected by a USB cable. • When printing to the machine using the IPP function. Supported operating systems: Windows 98/Me/NT 4.0*/2000*/XP*/Server 2003*/Vista*/Server 2008* * Administrator's rights are required to install the software. When the software selection screen appears in step 6 of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 124
. This completes the installation. For the procedures for using the Printer Status Monitor, see the Help file. Follow these steps to view the Help file: Click the Windows [start] button, select [All Programs] ([Programs] in Windows 98/Me/NT 4.0/2000), select [SHARP Printer Status Monitor] and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 125
when the machine is connected to a network. When the scanner driver is installed, PC scan mode of the image send function can be used. Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003*/Vista*/Server 2008* * Administrator's rights are required to install the software. After performing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 126
. When the scanner driver is installed, the "Select Device" utility is also installed. The IP address of the machine is configured in the scanner driver using "Select Device". 5 Click the [start] button, select [All Programs] ([Programs] in Windows 98/Me/2000), select [SHARP MFP TWAIN V], and then - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 127
INSTALLING THE SCANNER DRIVER 7 Select the IP address of the machine from the "Address" menu and click the [OK] button. • Be sure to ask your system administrator (network administrator) for the IP address of the machine. • The name (host name) or IP address of the machine can be directly entered in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 128
the port when you have changed the IP address of the machine or have installed the PC-Fax driver when the machine is connected with a USB cable. 1 Click the [Start] button ( ), click [Control Panel], and then click [Printer]. • In Windows XP/Server 2003, click the [start] button and then click - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 129
[New Port] button. In Windows 98/Me, select [Other], [SC2 TCP/IP Port], and then click the [OK] button. • The "SC2 TCP/IP Port" is added when the printer driver is installed using a "Standard installation", or a "Custom installation" with "LPR Direct Print (Specify Address/Auto Search)" selected - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 130
THE PORT (1) (2) (3) (4) 6 Click the [Close] button in the screen of step 4. In Windows 98/Me, this step is not required. Go to the next step. 7 Make sure the created printer port is selected in the printer properties window and then click the [Apply] button. X When using a port created with - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 131
how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. ☞ MAC OS X: this page (v10.2.8, v10.3.9, v10.4.11, v10.5 - 10.5.1) ☞ MAC OS 9.0 - 9.2.2: page 58 • To use the machine as a printer in a Macintosh environment, the machine must be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 132
OS X 4 Double-click the folder corresponding to the versions of the operating system. v10.2.8 v10.4.11 5 Double-click the [MX-PBX1] icon ( ). v10.3.9 v10.5 10.5.1 If the "Authenticate" window appears in Mac OS X v10.2.8, enter the password and click the [OK] button. 6 Click the [Continue] button - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 133
"Authenticate" window appears, enter the password and click the [OK] button. 10 When the message "The software was successfully installed" appears in the installation window, click the [Close] button. This completes the installation of the software. Next, configure the printer driver settings. 50 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 134
] from the [Go] menu. MAC OS X 12 Double-click the [Printer Setup Utility] icon ( ). If you are using Mac OS X v10.2.8, double-click the [Utilities] folder and then double-click the [Print Center] icon. If this is the first time you are installing a printer driver on your computer, a confirmation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 135
MAC OS X 14 Configure the printer driver. • The procedure for configuring the printer driver varies depending on the operating system version. The procedure for versions 10.4.11 and 10.5 - 10.5.1 and the procedure for other versions are explained separately below. • The machine can print using the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 136
• If you are using Mac OS X v10.2.8, select [Sharp] and click the PPD file of your model. (4) Click the [Add] button. If you are using Mac OS X v10.3.9, the PPD file of the machine is automatically selected and the peripheral devices installed on the machine are detected and automatically configured - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 137
's name. If you are using Mac OS X v10.5 to 10.5.1, click the [Options & Supplies] button, click the [Driver] tab and go to step 16. (2) Click [Show Info]. If you are using Mac OS X v10.2.8, select [Show Info] from the [Printers] menu. 16 Select the machine configuration. If you selected [Auto - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 138
to close the window. MAC OS X You can check the options that are installed on the machine by printing out the "All Custom Setting List" in the system settings. (However, note that "Input Tray Options" must be set to the number of trays on the machine.) Follow these steps to print out the "All - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 139
when configuring the printer driver (step 14 on page 52). v10.4.11, v10.5 - 10.5.1 (1) (2) (3) (4) (1) Click the [IP Printer] icon. If you are using Mac OS X v10.5 to 10.5.1, click the [IP] icon. (2) Select [Internet Printing Protocol] in "Protocol". Enter the address of the machine (IP address or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 140
Internet Printing Protocol] in "Printer Type". Enter the address of the machine (IP address or domain name) and the "Queue Name". • If you are using Mac OS X v10.2.8, enter the address of the machine (IP address or domain name) in "Printer's Address". • Enter "ipp" in "Queue Name". (3) Select [Sharp - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 141
If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8" checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with your Macintosh computer. 1 Insert the "Software CD-ROM" into - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 142
MAC OS 9.0 - 9.2.2 7 Read the message in the window that appears and click the [Continue] button. Installation of the PPD file begins. After the installation the installation of the software. Next, configure the printer driver settings. 8 Select [Chooser] from the Apple Menu. 9 Create a printer. (1) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 143
MAC OS 9.0 - 9.2.2 10 Select the PPD file. (1) (2) (1) Click the PPD file for your model. (2) Click the [Select] button. • If the above dialog box does not appear and you return to the "Chooser" dialog box, follow these steps to select the PPD file manually. (1) Make sure that the machine is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 144
configuration of the printer driver. Installing the screen fonts The screen fonts for Mac OS 9.0 - 9.2.2 are contained in the [Font] folder of the "Software CD-ROM" (Disk 2). Copy the fonts that you wish to install to the [System Folder] of the startup disk. If you experience problems that may be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 145
play (USB connection in Windows 65 • The printer driver cannot be installed (Windows 2000/XP/Server 2003 66 Problem The software cannot be installed. Point to check Is there sufficient free space on your hard drive? Are you using an operating system that is not supported? Solution Delete any - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 146
Problem The machine is not detected (when connected to a network). WHEN INSTALLATION WAS NOT SUCCESSFUL Point to check Is the IP address of the machine configured? Is your computer connected to the same network as the machine? Is the machine power on? Is your computer connected correctly to the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 147
WHEN INSTALLATION WAS NOT SUCCESSFUL Problem The plug and play screen does not appear (USB connection in Windows). Point to check Is the machine power on? Can your computer use a USB connection? Solution When a USB cable is connected, make sure the power of the machine is "ON" and then connect a - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 148
WAS NOT SUCCESSFUL Problem The printer driver is not installed correctly by plug and play (USB connection in Windows). Point to check Did you connect the machine to your computer before installing the printer driver? Solution In Windows 2000/XP/Server 2003/Vista, if the machine was connected to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 149
3 Click the [Hardware] tab and then the [Driver Signing] button. 4 Check the settings in "What action do you want Windows to take?" ("File signature verification" in Windows 2000). If [Block] is selected, the printer driver cannot be installed. Select [Warn] and install the printer driver again. 66 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 150
REMOVING THE SOFTWARE To remove the printer driver or software installed using the installer, follow the steps below. X Windows 1 Click the [start] button and then click [Control Panel]. In Windows 98/Me/NT 4.0/2000, click the [Start] button, point to [Settings], and click [Control Panel]. 2 Click [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 151
. 3 Delete the installation information. The installation information file has been copied to the following folder on the startup disk. [Library] - [Receipts] Delete the [MX-PBX1.pkg] file from this folder. X Mac OS 9.0 - 9.2.2 After deleting the icon of the printer that uses the machine's PPD file - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 152
and the operation panel shown in this manual The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment. The explanations in this manual assume that 500-sheet paper feed units (total of four trays) are installed on the MX-C401. For - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 153
MX-C311/MX-C401 Software Setup Guide SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 This manual has been printed using a vegetable-based soy oil ink to help protect - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 154
MAKE A COPY Conserve Reduce copy mistakes Make a copy of this type of original Make a copy on this type of paper 2010/04/04 Add the date or page numbers Assemble output into a pamphlet Other convenient functions - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 155
Conserve Copy on both sides of the paper Copy on the front and back of a card Copy multiple pages on one side of one sheet of paper - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 156
Reduce copy mistakes Print one set of copies for proofing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 157
Make a copy of this type of original Mixed color and black & white originals Mixed-size originals More original pages than can be loaded at once Bulky original (shadows appear at edges) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 158
Make a copy on this type of paper Envelopes and other special media Transparency film - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 159
Add the date or page numbers 2010/04/04 Add the date 9 10 11 Add the page number Add a stamp ABCDEFG Add text - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 160
Assemble output into a pamphlet Create a pamphlet Create a blank margin for punching Staple output - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 161
functions Functions used for specific purposes z Make a copy of arranged photos z Make a mirror-image copy z Copy onto the center of the paper z Make a negative copy Convenient functions z Give priority to a copy job z Check the status of a reserved job z Copy a thin original z Adjust the color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 162
PRINT A DOCUMENT Conserve Print without a computer Print attractive output Assemble output into a pamphlet Print on this type of paper Add text or an image Other convenient functions - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 163
Conserve Print on both sides of the paper Print multiple pages on one side of the paper - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 164
Print without a computer FTP Print a file on an FTP Print a file in a network folder Print a file in a USB memory device Print a file stored in the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 165
Print attractive output Print matching the size of the paper Print using color settings suitable for the data Select the print mode Adjust the brightness and contrast Bring out faint text and lines - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 166
Assemble output into a pamphlet Create a pamphlet Create a blank margin for punching Staple output Print specific pages on the front side of the paper - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 167
Print on this type of paper Envelopes Print specific pages on different paper Transparency film Rotate the image 180 degrees - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 168
Add text or an image Add a watermark to print data Overlay a fixed form on the print data Overlay an image on the print data - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 169
Correct the size or orientation of the print data z Enlarge or reduce the print image z Print a mirror-image Security is important z Print confidentially z Print an encrypted PDF file Functions used for specific purposes z Print an "invoice copy" z Create a large poster Convenient functions z Give - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 170
SEND A FAX Conserve Send this type of document Prevent transmission to the wrong destination Send a clear document Save trouble Security is important Other convenient functions - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 171
Conserve Send when the rate is lowest Relay a transmission through a branch office Check received data before printing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 172
Send this type of document Bulky original (shadows appear at edges) Original printed on both sides More original pages than can be loaded at once ID card or other card - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 173
Prevent transmission to the wrong destination Check the destination once more before sending Check the log of previous transmissions Check the result of transmission - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 174
Send a clear document Adjust the exposure Specify the size before sending Adjust the image quality Send without shadows at the edges - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 175
Save trouble Store frequently used settings 1 2 3 XXXX-6789 XXXX-9874 XXXX-4567 XXXX-5432 XXXX-9999 View the transmission log Send to multiple destinations XXXX-6789 XXXX-9874 XXXX-4567 XXXX-5432 XXXX-9999 Easily specify an address (search number) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 176
Security is important Check the destination once more before sending Print protected reception data Send a document at the other machine's request Send confidentially Initiate reception of a document from a sending machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 177
Other convenient functions Convenient management functions z Forward a received fax to a network address z Print a list of addresses Convenient functions z Send a thin original z Select a transmission destination from a global address book z Give priority to a transmission z Use an extension phone - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 178
SCAN AN IMAGE / SEND AN INTERNET FAX Send a clear image Send this type of document Prevent transmission to the wrong destination Send a smaller file Save trouble Scan from my computer Other convenient functions - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 179
Send a clear image Adjust the contrast or image quality Send without shadows at the edges Adjust the resolution before sending Suppress the background of a transmitted document - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 180
Send this type of document Bulky original (shadows appear at edges) Original printed on both sides More original pages than can be loaded at once Original with background - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 181
Prevent transmission to the wrong destination Check the result of transmission Check the log of previous transmissions - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 182
Send a smaller file Send at low resolution Reduce an image before sending ID or other card Compress a file before sending Send an image in black & white - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 183
Save trouble Store frequently used settings 1 2 3 [email protected] [email protected] [email protected] View the transmission log [email protected] [email protected] Send an Internet fax from a computer Send to multiple destinations [email protected] [email protected]. [email protected] [email protected]. [email protected] - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 184
Other convenient functions Convenient management functions z Forward a received fax to a network address z Print a list of transmission destinations Convenient functions z Scan a thin original z Select a transmission destination from a global address book z Send at a specified time z Give priority - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 185
SAVE A JOB AND REUSE IT LATER Search for a file Organize my files Save an important document Print a batch of files - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 186
Search for a file abc Search for a file using a keyword Search by checking the contents of files - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 187
Organize my files Delete a file Periodically delete files Delete all files Change the folder - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 188
ABOUT OPERATION GUIDE There are two ways to search for a topic in this guide: you can use an "I want to..." menu, or you can use a regular table of contents. The following explanation assumes that Adobe Reader 8.0 is being used (Some buttons do not appear in the default state.). Return to top page ( - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 189
if the current page is a page in the body of the printer chapter, this button shows the contents of the printer chapter. • If a button does not appear, refer to Adobe Reader Help to display the button. • Caution when printing If all pages are printed, the menu pages of the "I want to..." menu will - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 190
machine. Printed manuals Manual name Maintenance & Safety Guide Software Setup Guide Quick Start Guide Contents This manual contains instructions for using the machine safely and lists the specifications of the machine and its peripheral devices. This manual explains how to install the software - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 191
ABOUT OPERATION MANUAL This manual explains how to use the MX-C311/MX-C401 digital full color multifunctional system. Please note • For information on installing the drivers and software cited in this manual, please refer to the Software Setup Guide. • For information on your operating system, - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 192
USER AUTHENTICATION 1-16 • AUTHENTICATION BY USER NUMBER. . . . . 1-16 • AUTHENTICATION BY LOGIN NAME / PASSWORD 1-18 HOME SCREEN 1-21 REMOTE OPERATION OF THE MACHINE. . . CARD FEEDER 1-40 SHARP OSA 1-41 • APPLICATION COMMUNICATION MODULE (MX-AMX2 1-41 • EXTERNAL ACCOUNT MODULE (MX-AMX3 1-42 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 193
PLACING THE ORIGINAL (page 1-34) (2) Front cover Open this cover to replace a toner cartridge. ☞ Maintenance & Safety Guide (3) Operation panel This is used to select functions and enter the number of copies. ☞ OPERATION PANEL (page 1-7) (4) Output tray (center tray) Output is delivered to this tray - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 194
Tray 4 (When 500-sheet paper feed units are installed)* These hold paper. For 500-sheet paper feed unit combinations, consult your dealer or nearest SHARP Service Department. ☞ TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-29) (11) USB connector (A type) Supports USB 2.0 (Hi-Speed). This is used to connect - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 195
that is used to create images for copying and printing. ☞ Maintenance & Safety Guide (14) Toner cartridges These contain toner for printing. When the toner runs out in a cartridge, the cartridge of the color that ran out must be replaced. ☞ Maintenance & Safety Guide (15) Fusing unit Heat is applied - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 196
remove an original misfeed or clean the paper feed roller. ☞ 8. TROUBLESHOOTING "REMOVING MISFEEDS" (page 8-2) ☞ Maintenance & Safety Guide (3) Original guides These help ensure that the original is scanned correctly. Adjust the guides to the width of the original. ☞ PLACING THE ORIGINAL (page 1-34 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 197
network. For the LAN cable, use a shielded type cable. (3) USB connector (B type ) Supports USB 2.0 (Hi-Speed). A computer can be connected to this connector to use the machine as a printer. For the USB cable, use a shielded cable. (4) Service-only connector Caution This connector is for use only by - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 198
manual. (4) PRINT mode indicators • READY indicator Print jobs can be received when this indicator is lit. • DATA indicator This blinks while print data is being received and lights steadily while printing is taking place. (5) Numeric keys These are used to enter the number of copies, fax numbers - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 199
THE MACHINE (9) (10) JOB STATUS SYSTEM SETTINGS PRINT READY DATA IMAGE SEND LINE DATA HOME LOGOUT (11) (12) (13) (14) (15) (16) (17) (9) [BLACK & WHITE START] key Press this key to copy or scan an original in black and white. This key is also used to send a fax in fax mode. (10) [COLOR - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 200
the system settings, see "Common Operation Methods" (page 7-4) in "7. SYSTEM SETTINGS". Using the touch panel Example 1 (1) (2) COPY IMAGE SEND Job status screen. DOCUMENT FILING Print Job Job Queue 1 Copy 2 Copy 3 Computer01 4 0312345678 Scan to Fax Job Sets / Progress 020 / 001 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 201
a value with the numeric keys. BEFORE USING THE MACHINE Function Review Margin Shift Shift:Right Front:1/2inch/Back:1/2inch Erase Edge:1/2inch OK 1 1 The key can be touched to display a list of the selected special modes. Enter value via the 10-key. 100 (25-400) Cancel OK Press the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 202
can only be manipulated in the job status screen. For details, see the chapters for each of the functions in this manual. (2) (3) (3) "MFP Status" display This shows machine system information. "Maintenance Information" This shows machine maintenance information by means of codes. 1-11 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 203
The icons are as follows. Print job Copy job Scan to E-mail job Scan to FTP job Scan to Network Folder job Scan to Desktop job Fax transmission job Fax reception job PC-Fax transmission job Internet fax transmission job (Including Direct SMTP) Internet Fax reception job (Including Direct - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 204
This icon appears when the data security kit is being used. The icon appears when the machine is communicating with an external application. (3) Brightness adjustment key Touch this key finished, touch the brightness adjustment key again to close the screen. BEFORE USING THE MACHINE 1-13 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 205
the DATA indicator for printing and the DATA and LINE indicators for image send are not lit or blinking on the operation panel. Switching off you suspect a machine failure, if there is a bad thunderstorm nearby, or when you are moving the machine. When using the fax or Internet fax function, always - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 206
preheat mode, however, the wakeup time is longer. This mode can be disabled in the system settings (administrator). The machine automatically wakes up and resumes normal operation when a print job is received or when the blinking [POWER SAVE] key ( ) is pressed. [POWER SAVE] KEY Press the [POWER - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 207
USER NUMBER (see below) ☞ AUTHENTICATION BY LOGIN NAME / PASSWORD (page 1-18) AUTHENTICATION BY USER NUMBER The following procedure is used to log in using a user number received from the administrator of the machine. User Authentication OK Admin Login When controlled by user number Enter your - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 208
Black-white : 87,654,321/12,345,678 Full color : 87,654,321/12,345,678 2-color : 87,654,321/12,345,678 Single color: 87,654,321/12,345,678 Admin ] key ( ) is pressed and Auto Clear does not operate. Change to a different mode on the machine and then log out. If an incorrect user number is entered - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 209
password received from the administrator of the machine or the administrator of the LDAP server. User Authentication OK Login Name User Name Password Auth to: Login Locally When controlled by login name and password . Admin Login service on the LAN (local area network). 1-18 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 210
BEFORE USING THE MACHINE User Authentication Login Name User Name Password User 0001 Auth to: Login Locally OK Touch the [Password] key. A text entry screen for entering the password will appear. Enter your password that is stored in "User List" in the system settings (administrator). If - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 211
used, logout does not take place when the [LOGOUT] key ( ) is pressed and Auto Clear does not operate. Change to a different mode on the machine and then log out. If an incorrect login name or password is entered 3 times in a row... If "A Warning when Login Fails" is enabled in the system settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 212
BEFORE USING THE MACHINE HOME SCREEN When the [HOME] key is pressed on the operation panel, the home second home screen. (2) Mode select keys Use these keys to switch between copy, image send, document filing, and Sharp OSA modes. (3) Title This shows the title of the home screen. (4) Shortcut - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 213
in "Remote Software Operation" of "Remote Operation Settings" in the system settings (administrator). ☞ 7. SYSTEM SETTINGS "Remote Operation Settings" (page 7-60) To use the remote operation function, the machine must be connected to a network and a VNC application must be installed on your computer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 214
is recorded. When a broadcast transmission is summarized, the total number of pages is recorded. For a scan to HDD job, the number of stored black & white pages is recorded. Full Color Total Count For a print job, the total count is recorded. For a send job, the total number of transmitted full - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 215
USING THE MACHINE No. Item name Description 16 Main items copy, print, scan job, or other Pages job. 19 Number of Completed Number of completed pages of a set. Pages 20 Result The result of a job. 21 Error Cause When an error occurs during a job, the cause of the error. 22 Print - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 216
paper size of the stored file. The paper type used for printing. Indicates that duplex was disabled in "Paper Type". Indicates that machine. Indicates the serial number of the machine. Indicates the name of the machine that is set in the Web pages. Indicates the installation location of the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 217
the specifications in the Maintenance & Safety Guide. • Plain paper other than SHARP standard paper (16 lbs. to 28 lbs. (60 g/m2 to 105 g/m2)) Recycled paper, colored paper and pre-punched paper must meet the same specifications as plain paper. Contact your dealer or nearest SHARP Service Department - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 218
printed Permitted Permitted Recycle Paper Permitted Permitted Letter head Permitted Permitted Pre-punched Permitted Permitted Color 13 lbs. to 16 lbs. (55 g/m2 to 59 g/m2) can be used. Permitted Permitted Print side face up or face down Paper is loaded with the print side face up or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 219
absorption • Reverse side of paper already printed on by another printer or copier. • Perforated paper • Various types of plain paper and special media are sold. Some types cannot be used with the machine. Contact your dealer or nearest SHARP Service Department for advice on using these types - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 220
them to match the vertical and horizontal dimensions of the paper to be loaded. The guide plates A and B are slidable. Slide each guide plate B while squeezing its lock lever. 2 • Be sure to place the guide to match the size of the paper. If the guide is not placed correctly, paper skewing or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 221
not operate correctly and printing may take place on the wrong size or type of paper, or a misfeed may occur. Caution If children are present, ensure that the children do not sit or play on a tray that has been pulled out. Sitting on a tray may damage the tray and cause the machine to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 222
the machine may topple, and injury may result. Set the bypass tray guides to the width of the paper. 2 Insert the paper along the bypass tray guides all the print side face down. 3 • Do not force the paper in. • If the bypass tray guides are set wider than the paper, move the bypass tray guides in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 223
BEFORE USING THE MACHINE IMPORTANT POINTS WHEN USING THE BYPASS TRAY • When using plain paper other than SHARP standard paper or special media other than SHARP-recommended transparency film, or when printing on the reverse side of previously used paper, the paper must be loaded one sheet at a time. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 224
result in misfeeds or poor print quality. • Some operating environments may cause creasing, smudging, misfeeds, poor toner fusing, or machine failure. Restrictions apply to some types of envelopes. For more information, consult a qualified service technician. Important points when using envelopes - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 225
MACHINE (width) Non-standard sizes (Maximum size that can be specified manually) Copy mode: 8-1/2" (height) x 14" (width) 216 mm COPIER "SPECIFYING THE ORIGINAL SIZE" (page 2-29) ☞ 4. FACSIMILE "IMAGE SETTINGS" (page 4-43) ☞ 5. SCANNER / INTERNET FAX originals printed with thermal transfer ink ribbon - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 226
THE MACHINE care that your fingers do not become pinched. Adjust the original guides to the size of the originals. 2 Indicator line 3 Place the , ink or pasteup glue, wait until the originals are dry before making copies. Otherwise the interior of the document feeder or the document glass may be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 227
the mode you are using. ☞ 2. COPIER "SPECIFYING THE ORIGINAL SIZE" (page 2-29) ☞ 4. FACSIMILE "IMAGE SETTINGS" (page 4-43) ☞ 5. SCANNER / INTERNET FAX "IMAGE SETTINGS" (page 5-49) Open left open, parts outside of the original will be copied black, causing excessive use of toner. 3 1-36 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 228
BEFORE USING THE MACHINE Placing a thick book When scanning a thick book or other thick original, follow the steps below to press the book down. (1) Slightly lift the left and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 229
kit MX-PUX1 The machine can be used as an XPS compatible printer. For details, consult your dealer. To install this kit, a 1 GB expansion memory board (MX-SMX3) is required. Expansion memory board MX-SMX3 This expands the memory that can be used on the machine. Internet fax expansion kit MX - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 230
BEFORE USING THE MACHINE FINISHER The finisher is equipped with the offset function, which Use caution when you turn on the power and when printing is taking place, as the tray may move up and down. SUPPLIES The finisher requires the following staple cartridge: Staple cartridge (approx. 5000 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 231
MACHINE BUSINESS CARD FEEDER This feeder attaches to the automatic document feeder and is used to automatically scan business cards. Open the original guide is convenient to use "Business Card Scan" in the special modes for copying and scanning. Load the business cards. Make sure the edges of the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 232
that enables external applications to be directly connected to a digital multifunction machine over a network. When a digital multifunction machine that supports Sharp OSA is used, the operation panel controls and functions of the machine such as scan send can be linked to an external application - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 233
an external account application operate as explained below. External authentication mode When the [Enable Authentication by External Server] checkbox is selected in "External Account Setting" of "Sharp OSA Settings" in the system settings (administrator), the machine enters external authentication - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 234
necessary to forcibly terminate external account mode using the operation panel of the machine, follow the steps below. Press the [SYSTEM SETTINGS Sharp OSA Settings" in the system settings (administrator), the machine enters external count mode. Unlike external authentication mode, when the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 235
BEFORE USING THE MACHINE ENTERING TEXT This section explains the text entry screen. FUNCTIONS OF THE MAIN KEYS Key Caps Shift Enter Other Language Space AltGr Characters Symbols Pre- - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 236
BEFORE USING THE MACHINE Key Description Help Shows explanations of each key. .com .net .org .biz .info http: Use this key to enter a previously stored text string such as ".com". Text strings are stored in "Soft Keyboard Template Setting" in "Operation Setting" in the "System Settings" on the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 237
the procedures for using the copy function. BEFORE USING THE MACHINE AS A COPIER BASE SCREEN OF COPY MODE 2-3 COPYING SEQUENCE 2-6 ORIGINALS 2-8 • STANDARD ORIGINAL PLACEMENT ORIENTATIONS 2-8 PAPER TRAYS 2-9 BASIC PROCEDURE FOR MAKING COPIES MAKING COPIES 2-10 • USING THE AUTOMATIC DOCUMENT - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 238
2-78 • REVERSING BLACK AND WHITE IN A COPY (B/W Reverse 2-80 [Color Adjustments] KEY 2-82 • ADJUSTING RED/GREEN/BLUE IN COPIES (RGB Adjust 2-83 • ADJUSTING THE SHARPNESS OF AN IMAGE (Sharpness 2-84 • WHITENING FAINT COLORS IN COPIES (Suppress Background 2-85 • ADJUSTING THE COLOR (Color Balance - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 239
. The base screen shows messages and keys necessary for copying, and settings that have been selected. (8) (9) (1) COPY IMAGE SEND Ready to scan for copy. DOCUMENT FILING 0 (10) Color Mode (2) Full Color (3) Exposure (4) Auto 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 240
PAPER TRAYS (page 2-9) (10) Number of copies display This shows the number of copies set. (11) [Special Modes are installed. The image will vary depending on the equipment installed. Color Mode Full Color Exposure Auto 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided Copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 241
Full Color Exposure Auto Copy Ratio 100% 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Original Paper Select Auto 8½x11 Plain Special Modes 2-Sided Copy Output File Quick File Function Review Margin Shift Shift:Right Front:1/2inch/Back:1/2inch Erase Edge:1/2inch OK 1 1 2-5 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 242
COPIER COPYING SEQUENCE This section explains the basic procedure for copying. Select settings in the order shown below to ensure that the copy operation takes place smoothly. For detailed procedures for selecting the settings, see the explanation of each setting in this chapter. Place the original. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 243
COPIER Output settings Select copy Color Adjustments File Quick File Plain 8½ 11 Number of copies (sets) setting Set the number of copies (number of sets). 7 Special Modes 2-Sided Copy Start copying. Start scanning the original(s) and making copies. Press the [COLOR START] key or the [BLACK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 244
COPIER cleared and you will return to the base screen. To stop scanning of the original and copying, press the [STOP] key ( ). When the [STOP] key ( ) is pressed, "ORIGINALS" (page 1-34) in "1. BEFORE USING THE MACHINE". Document feeder tray Document glass abc Portrait original Place the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 245
COPIER PAPER TRAYS The machine is set to automatically select a tray that has the same size of paper as the size of the placed original (automatic paper tray selection). If the correct paper size is not selected or you wish to change the paper size, you can select the paper tray manually. Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 246
COPIER BASIC PROCEDURE FOR MAKING COPIES This section explains the basic procedures for making copies, including selection of the copy ratio and other copy settings. MAKING COPIES USING THE AUTOMATIC DOCUMENT FEEDER TO MAKE COPIES This section explains how to make copies (1-sided copies of 1-sided - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 247
is set... Press the [CLEAR] key ( ) and then enter the correct number. Press the [COLOR START] key or the [BLACK & WHITE START] key. 6 Even if a color mode is selected, copying will take place in black and white if the [BLACK & WHITE START] key is pressed. To cancel scanning of the original and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 248
shown above. • After placing the original, be sure to close the automatic document feeder. If left open, parts outside of the original will be copied black, causing excessive use of toner. Color Mode Full Color Exposure Auto 2 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 249
set... Press the [CLEAR] key ( ) and then enter the correct number. Press the [COLOR START] key or the [BLACK & WHITE START] key. Normally copying will start. Depending on the copy settings (2-sided copying, etc.), copying may not begin until all originals have been scanned. In this 6 case, go to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 250
COPIER Remove the original and place the next original, and then press the [COLOR 7 START] key or the [BLACK & WHITE START] key. Repeat this step until all originals have been [Read-End] key. 8 Read-End To cancel scanning of the original and copying... Press the [STOP] key ( ). 2-14 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 251
line on the tray. Up to 50 sheets can be inserted. Color Mode Full Color Exposure Auto 2 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided Copy Output File Quick File Touch the [Original] key. Copy Ratio 100% Original Paper Select Auto 8½x11 Plain 2-15 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 252
COPIER (1) Original 5½x8½ 8½x14 8½x11 8½x1325 3 8½x13 (2) Specify the original size. OK (1) 2-29). Color Mode Full Color Exposure 4 Auto 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided Copy Output File Quick File Touch the [2-Sided Copy] key. Copy Ratio 100% - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 253
manually change the paper size. 7 Special Modes Set the number of copies (number of sets) with the numeric keys. 2-Sided Copy Plain 7 8½ 11 • Up to 999 copies number. Press the [COLOR START] key or the [BLACK & WHITE START] key. 8 To cancel scanning of the original and copying... Press the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 254
COPIER USING THE DOCUMENT GLASS TO MAKE 2-SIDED COPIES Originals Copies Automatic 2-sided copying of 1-sided originals feeder. If left open, parts outside of the original will be copied black, causing excessive use of toner. Color Mode Full Color Exposure Auto 2 1. 8½x11 2. 5½x8½ 3. 8½x14 4. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 255
COPIER (1) Original 5½x8½ 8½x14 8½x11 8½x1325 3 8½x13 (2) Specify the original size. OK (1) 2-29). Color Mode Full Color Exposure 4 Auto 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided Copy Output File Quick File Touch the [2-Sided Copy] key. Copy Ratio 100% - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 256
can be made even if "0" appears for the number of copies. If an incorrect number of copies is set... Press the [CLEAR] key ( ) and then enter the correct number. 8 Press the [COLOR START] key or the [BLACK & WHITE START] key. Scanning begins. Remove the original and place the next original, and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 257
COPIER COLOR COPY MODES The color mode of the [COLOR START] key is normally set to [Full Color] so that copying takes place in full color mode when the [COLOR START] key is pressed. If color originals are mixed together with black & white originals, set the color mode to [Auto] to have the color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 258
to manually switch between color and black & white. • Copying takes place in black & white when the [BLACK & WHITE START] key is pressed, regardless of the color mode setting. System Settings (Administrator): Initial Status Settings (Color Mode) This is used to change the default color mode - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 259
adjustment operates by default to automatically adjust the exposure level and original type as appropriate for the original being copied. ("Auto" is displayed.) This function automatically adjusts the image during black & white copying and full color copying to obtain the most suitable copy. Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 260
COPIER Exposure Auto Manual 1 3 5 Copy of Copy Original Image Type Text Text/ Prtd.Photo Printed Photo Photo Light Original Color Tone Enhancement OK Text/Photo Map Scan Resolution 2 Adjust the exposure level. Touch the key to make the copy darker. Touch the key to make the copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 261
COPIER REDUCTION/ENLARGEMENT/ZOOM AUTOMATIC RATIO SELECTION (Auto Image) This section explains the automatic ratio selection function (Auto Image), which automatically selects the ratio to match the paper size. When the paper tray is manually key. Color Mode Full Color Exposure Auto Copy Ratio 100 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 262
COPIER MANUAL RATIO SELECTION (Preset ratios/Zoom) Touch the [Copy Ratio] key in the base screen of copy mode to between the screens. ● 1st screen • Enlargement keys (1 ratio): 129% • Reduction keys (2 ratios): 64% and 77% • [100%] key ● 2nd screen • Enlargement keys (1 to 3 ratios) 200%, - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 263
COPIER Copy Ratio OK 8½x11 5½x8½ 64% 2 8½x14 8½x11 77% 75 % Zoom 100% 129% 5½x8½ 8½x11 1 2 Auto Image 200%. To return the ratio to 100%... To return the ratio setting to 100%, touch the [Copy Ratio] key to display the ratio menu and then touch the [100%] key. System Settings (Administrator - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 264
COPIER ENLARGING/REDUCING THE LENGTH AND WIDTH SEPARATELY (XY Zoom) The XY Zoom feature allows the horizontal and vertical copy ratios to be changed separately. Both the horizontal and vertical ratios can be set from 50% to 200% in increments of 1%. Touch the [Copy (4) Copy Ratio XY Zoom 50% 64% - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 265
COPIER ORIGINAL SIZES SPECIFYING THE ORIGINAL SIZE The original size is set in "Default original size setting" appropriate original size key. (3) Touch the [OK] key. System Settings (Administrator): Default original size setting Set this if you frequently use a particular original size. The set - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 266
enter a number from 3-1/2" to 14" (89 mm to 356 mm). When a number which is from 5-3/8" (139 mm) and less is entered in 2-Sided copy mode, an original cannot be scanned. If the horizontal dimension of the original is less than 3-1/2" (89 mm), use the document glass. (2) Enter the Y (vertical - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 267
COPIER STORING FREQUENTLY USED ORIGINAL SIZES You can save special original sizes that /clearing) Up to 12 special original sizes can be stored. Touch the [Original] key in the base screen of copy mode and then follow the steps below. Touch the [Custom Size] key. Original OK 1 5½x8½ 8½x11 8½ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 268
key and enter the Y (vertical) dimension of the original with the keys. A dimension from 1" to 8-1/2" (25 mm to 216 mm) can be entered. (3) Touch the [OK] key. The stored original size will be retained even if the main power is turned off. To cancel the operation... Press the [CLEAR ALL] key - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 269
COPIER Retrieving a stored original size To retrieve a stored original size, touch the [Original] key in the base screen of copy mode and perform the steps below. Touch the [Custom Size] key. the [OK] key. Store/Delete To cancel the operation... Press the [CLEAR ALL] key ( ). 2-33 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 270
COPIER OUTPUT To select output functions and the output tray, touch the [Output] key in the base screen of copy mode. Output functions that can be selected are sort, group, offset, and staple sort. All explanations of the settings below assume that a finisher is installed. (5) (6) Output OK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 271
(5). Set the number of copies (5). Output Touch the [Output] key. Output Touch the [Output] key. Sort Touch the [Sort] key. Group Touch the [Group] key. Press the [COLOR START] key or the [BLACK & WHITE START] key. Press the [COLOR START] key or the [BLACK & WHITE START] key. • The sort - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 272
COPIER Staple sort function The staple sort function sorts output into sets, staples each paper sizes 8-1/2" x 14", 8-1/2" x 13-1/2", 8-1/2" x 13-2/5", 8-1/2" x 13", 8-1/2" x 11", 7-1/4" x 10-1/2", A4, B5, 16K Number of sheets that can be stapled Max. 30 sheets Original placement orientation When - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 273
will be copied black, causing excessive use of toner. Place paper in the bypass tray. Insert the paper with print side face Color Mode Full Color Exposure Auto 3 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided Copy Output File Quick File Touch the [Paper Select] key. Copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 274
COPIER 4 Setting Select the paper type. Plain Pre-Punched Heavy Paper Pre-Printed Color Transparency Recycled Thin Paper Envelope Cancel 1 Letter Head 2 Labels 8½x14 8½x11,7¼x10½,5½x8½ A4,A5,B5 216x330(8½x13) X14 Y8½ Manual (2) OK Set the paper size. (1) Select the paper size. [Auto- - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 275
COLOR START] key or the [BLACK & WHITE START] key. Scanning begins. • If the originals were placed in the document feeder tray, the originals are copied enter the horizontal dimension of the paper with the keys, and then touch the [Y] key and enter the vertical dimension. When finished, touch - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 276
COPIER SPECIAL MODES This section explains Margin Shift, Erase, and Shot) (page 2-55) (8) [Stamp] key ☞ PRINTING THE DATE AND A STAMP ON COPIES (Stamp) (page 2-58) (9) [Image Edit] key ☞ [Image Edit] KEY (page 2-74) (10) [Color Adjustments] key ☞ [Color Adjustments] KEY (page 2-82) (11) [File] - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 277
Copy Mixed Size Original Slow Scan Mode (4) 2 Bus. Card Scan 2 COPIER (1) [Proof Copy] key ☞ CHECKING COPIES BEFORE PRINTING (Proof Copy) (page 2-91) (2) [Mixed Size Original] key ☞ COPYING see "BUSINESS CARD FEEDER" in "BEFORE USING THE MACHINE" (page 1-40). Special modes can generally be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 278
COPIER [OK] key and [Cancel] key In some cases two [OK] keys and 1/2 (0~1) (0~1) inch inch Up (A) Enter the selected special mode settings and return to the base screen of copy mode. (B) Enter the selected special mode settings and return to the special modes menu screen. Touch this key when - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 279
COPIER ADDING MARGINS (Margin Shift) This function is used to shift the copy image right, left, up or down to adjust the margin. This is convenient when you wish to hole punch the copies. Shifting the image to the right so the copies can be bound at the left edge with a string Not using margin - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 280
COPIER Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you are using the document glass to copy multiple original pages, copying Setting The default margin shift setting can be set from 0" to 1" (0 mm to 20 mm). The factory default setting is 1/2" (10 mm). 2- - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 281
COPIER ERASING PERIPHERAL SHADOWS (Erase) The erase function is used to erase shadows around the edges of copies that occur when copying thick originals or books. When a thick book is copied Not using the erase function Using the erase function Erase modes Shadows appear here Edge Erase - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 282
Touch the [OK] key. You will return to the base screen of copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you are using the document glass to copy multiple original pages, copying will take place as you scan each original. If you have selected sort - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 283
COPIER MAKING COPIES IN PAMPHLET FORMAT (Pamphlet Copy) This function copies 2 original pages onto the front side and 2 original pages onto the reverse side of each sheet of paper so that the copies can be folded at the centerline to form a pamphlet. This function is convenient for arranging - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 284
will return to the base screen of copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you are using the the last page. The order of copying will be automatically adjusted by the machine. Four original pages will be copied onto each sheet of paper. Blank - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 285
of a large number of originals into multiple sets. Because all originals are copied as a single job, you are saved the trouble of sorting the copies that would be required if the originals were divided into separate copy jobs. When scanning originals in sets, divide the sheets so that no set has - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 286
COPIER Press the [COLOR START] key or the [BLACK & WHITE START] key to scan the first set of originals. 3 Scanning begins. To cancel scanning... Press the [STOP] key ( ). Insert the next set of originals and press the [COLOR START] key or the [BLACK & WHITE START] key. Repeat this step until all - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 287
COPIER ADDING INSERTS WHEN COPYING ON TRANSPARENCY FILM (Transparency Inserts) When copying on transparency film, After loading the transparency film, configure the bypass tray settings as explained in "MAKING COPIES USING THE BYPASS TRAY" (page 2-37). Place the original. 2 Place the original - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 288
selected paper tray, paper size, and paper type are indicated here. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. 5 To cancel scanning and copying... Press the [STOP] key ( ). • The number of copies cannot be selected in this mode. • When performing 2-sided - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 289
COPIER COPYING TWO ORIGINAL PAGES ONTO ONE SHEET (2in1) Two original pages can be copied onto one sheet of paper. This function is convenient when you wish to present multiple pages in a compact format, or show a view of all pages in a document. By copying two originals onto one sheet, the amount of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 290
You will return to the base screen of copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you are using the document size, and selected number of original pages may require that the ratio be less than 50%. As copying will take place at 50% in this case, - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 291
for identification purposes and helps save paper. Front Originals Copies Back Example of an 8-1/2" x 11" (A4) size portrait copy Example of an 8-1/2" x 11" (A4) size landscape copy Color Mode Full Color Exposure Auto 1 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Special Modes 2-Sided - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 292
COPIER Place the original X (horizontal) dimension of the original with the keys. Touch the [Y] key and enter the Y (vertical) dimension of the original Size Reset] key can be pressed to return the horizontal and vertical dimensions to the values set in "Card Shot Settings" in the system - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 293
COPIER Press the [COLOR START] key or the [BLACK & WHITE START] key to scan the front side of the card. 5 To cancel scanning... Press the [STOP] key ( ). Turn the card over and press the [COLOR START] key or the [BLACK vertical dimensions. The factory default settings are 3-3/8" (86 mm) for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 294
COPIER PRINTING THE DATE AND A STAMP ON COPIES (Stamp) Use this function to print the date, a stamp, the page number, and text on copies. Six printing positions are available: top left, top center, top right, bottom left, bottom center, and bottom right. The printing positions are separated into - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 295
COPIER GENERAL PROCEDURE FOR USING STAMP To select stamp settings, follow Stamp Date Page Numbering Stamp Text OK Cancel OK 1 3 6 2 2 5 1 4 Layout 3 Select the print position. Select from 6 positions: top left, top center, top right, bottom left, bottom center, bottom right. You - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 296
COPIER Special Modes Stamp printing in color, press the [COLOR START] key. Even if a color is selected, pressing the [BLACK & WHITE START] key will print the stamp items in black and white. • If a color print setting is selected, the copy will be counted as a full color copy even if it is black - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 297
) G(Green) M(Magenta) B(Blue) Y(Yellow) • If you selected a color other than [Bk (Black)], press the [COLOR START] key. Pressing the [BLACK & WHITE START] key will print the date in black and white. • If the date is printed in color on a black and white copy, the copy will be included in the full - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 298
MM/DD/YYYY DD/MM/YYYY MM DD, YYYY 4 COPIER Cancel OK Print Color Bk(Black) APR/04/2010 Date Change First Page All Pages Check is set in the machine using "Clock" in the system settings. 5 Stamp Date YYYY/MM/DD MM/DD/YYYY DD/MM/YYYY MM DD, YYYY Cancel Print Color Bk(Black) APR/04/2010 Date - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 299
COPIER STAMPING COPIES (Stamp) Text such as "CONFIDENTIAL" can be printed in white on a dark background as a "stamp" on copies. The position, color, size, density, and pages (first page only or all pages) can be selected for a stamp. Printing "CONFIDENTIAL" in the top left corner of a copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 300
) B(Blue) Y(Yellow) Exposure 1 2 3 • If you selected a color other than [Bk (Black)], press the [COLOR START] key. Pressing the [BLACK & WHITE START] key will print the stamp in black and white. • If the stamp is printed in color on a black and white copy, the copy will be included in the full - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 301
,,.. 1/5,2/5,3/5.. Cancel OK Print Color Bk(Black) Total Page Auto Manual 1 Page Page Number Enter the selected item to the default value. If you make a mistake, press the [CLEAR] key ( ) and then enter the correct number. • When 2-sided copying is performed, the total pages - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 302
are printed in color on black and white copies, the copies will be included in the full color count. 4 Stamp Page Numbering Page Numbering Format 1,2,3.. (1),(2),(3).. -1-,-2-,-3-.. P.1,P.2,P.3.. ,,.. 1/5,2/5,3/5.. Cancel OK Print Color Bk(Black) Total Page Auto Manual 1 Page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 303
COPIER Stamp Page Number OK Auto 6 Manual First Number Last Number 1 Auto Printing Starts from Page 1 Touch the [OK] key. 7 Stamp Page Numbering Page Numbering Format 1,2,3.. (1),(2),(3).. -1-,-2-,-3-.. P.1,P.2,P.3.. ,,.. 1/5,2/5,3/5.. Cancel OK Print Color Bk(Black) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 304
COPIER 1 Touch the [Text] key in the stamp selection screen. See steps 1 to 4 of "GENERAL PROCEDURE FOR USING STAMP" (page 2-59). 2 Stamp Text Pre-Set Recall Store/Delete Cancel OK First Page Print Color Bk(Black strings (page 2-70) 3 Stamp Text 5 10 Recall No.01 AAA AAA No.03 CCC - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 305
M(Magenta) B(Blue) Y(Yellow) • If you selected a color other than [Bk (Black)], press the [COLOR START] key. Pressing the [BLACK & WHITE START] key will print the page numbers in black and white. • If the text is printed in color on a black and white copies, the copies will be included in the full - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 306
COPIER 1 Touch the [Text] key in the stamp selection screen. See steps 1 to 4 of "GENERAL PROCEDURE FOR USING STAMP" (page 2-59). 2 Stamp Text Pre-Set Recall Store/Delete Cancel OK First Page Print Color Bk(Black) Direct Entry All Pages Touch the [Store/Delete] key. Stamp Text 5 10 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 307
No.03 CCC CCC No.05 No.07 No.09 No.02 BBB BBB No.04 No.06 No.08 No.10 COPIER Touch the [Back] key. Back You will return to the screen of step 2. To copy using a stored text string, continue from step 2 of 1 "PRINTING TEXT ON COPIES (Text)" (page 2-68). 3 2-71 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 308
COPIER CHECKING THE STAMP LAYOUT (Layout) After stamp items have been selected, you can check the print layout, change the print position, and delete items have been selected. Stamp Layout 2 AAA AAA CONFIDENTIAL OK DO NOT COPY 1,2,3.. If the layout is correct, touch the [OK] key. Touch the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 309
COPIER 4 Stamp Move Select the location to move the selected item. 3 6 2 5 1 4 Touch the key of the desired destination OK position. The touched position key is highlighted and the print position changes. The keys that show the print NOT COPY 1,2,3.. Touch the [OK] key. 2-73 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 310
COPIER [Image Edit] KEY When the [Image Edit] key is touched in the 1st special modes menu screen, the image edit menu screen opens. Image edit menu screen Special Modes OK Margin Shift Erase Pamphlet Copy 1 Job Build Transparency Inserts 2in1 2 Card Shot Stamp Image Edit Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 311
COPIER REPEATING PHOTOS ON A COPY (Photo Repeat) Photo Repeat is used to create repeated images of a photo-size original Copying on 8-1/2" x 11" (A4) size paper 12 copies are made. • Original sizes up to 2-5/8" x 2-1/8" (100 mm x 57 mm) Copying on 8-1/2" x 11" (A4) size paper (Ratio 95%) 10 copies - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 312
COPIER Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you have be placed on the document glass. • Only 8-1/2" x 11" (A4) size paper can be used. • The copy ratio is 100% when this function is used. (The ratio cannot be changed.) However, for a business card size - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 313
is used to make a copy that is a mirror image of the original. COPIER Original Mirror image copy Place the original. 1 Place copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you are using the document glass to copy multiple original pages, copying - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 314
COPIER COPYING IN THE CENTER OF THE PAPER (Centering) This is used to center the copied image on the base screen of copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. If you are using the document glass to copy multiple original pages, copying will take - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 315
COPIER • The image can be reduced when using the centering function, but not enlarged. • When the original size or the paper size is displayed as a special - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 316
COPIER REVERSING BLACK AND WHITE IN A COPY (B/W Reverse) This is used to reverse black and white in a copy to create a negative image. This function can only be used for black and white copying. Originals with large black areas (which use a large amount of toner) can be copied using Black/White - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 317
COPIER When this function is selected, the "Original Image Type" setting for exposure adjustment automatically changes to "Text". To cancel B/W reverse... Touch the [B/W Reverse] key in the screen of step 3 so that it is not highlighted. 2-81 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 318
GREEN/BLUE IN COPIES (RGB Adjust) (page 2-83) (2) [Sharpness] key ☞ ADJUSTING THE SHARPNESS OF AN IMAGE (Sharpness) (page 2-84) (3) [Suppress background] key ☞ WHITENING FAINT COLORS IN COPIES (Suppress Background) (page 2-85) (4) [Color Balance] key ☞ ADJUSTING THE COLOR (Color Balance) (page 2-87 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 319
COPIER ADJUSTING RED/GREEN/BLUE IN COPIES (RGB Adjust) This feature is used to strengthen or weaken any one of the three color components R (red), G (green), or B (blue). R(Red)+ G(Green)+ B(Blue)+ Place the original. 1 Place the original face up in the document feeder tray, or face down on - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 320
originals and press the [COLOR START] key. Repeat until all pages have been scanned and then touch the [Read-End] key. To cancel scanning and copying... Press the [STOP] key ( ). The sharpness setting is also applied when black & white copies are made. To cancel the sharpness setting... Touch the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 321
COPIER WHITENING FAINT COLORS IN COPIES (Suppress Background) This feature is used to suppress light background areas. Level [+] Light areas are suppressed. The lightness level at which suppression takes place can - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 322
COPIER Press the [COLOR START] key. Copying will begin. If you are using the document glass to copy multiple original pages, copying will take place as you scan each original. If you 4 have selected sort mode, change originals and press the [COLOR START] key. Repeat until all pages have been scanned - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 323
COPIER ADJUSTING THE COLOR (Color Balance) The color, tone, and density of color copies can be adjusted. Light Dark 12345678 Each of the colors yellow, cyan, magenta, and black are divided into 8 gradations from light to dark, and the average density of each gradation can be adjusted, or all - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 324
color balance. (1) Select the color to be adjusted. Select [Y] (yellow), [M] (magenta), [C] (cyan), or [Bk] (black default color balance values. The default color balance values are set in "Initial Color Balance Setting" in the system settings (administrator). Press the [COLOR START] key. Copying - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 325
COPIER ADJUSTING THE BRIGHTNESS OF A COPY (Brightness) The brightness of color images can be adjusted. Darker Original Brighter Place the original. 1 Place the original face up in the document feeder tray, or face down on the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 326
COPIER ADJUSTING THE INTENSITY OF A COPY (Intensity) This is used to adjust the intensity (saturation) of color images. Weakening the intensity Original Strengthening the intensity Place the original. 1 Place the original face up in the document feeder tray, or face down on - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 327
COPIER CHECKING COPIES BEFORE PRINTING (Proof Copy) This feature prints only one set of copies, regardless of how many sets have been specified. After the first set is checked for errors, the remaining sets can be printed. Previously it was necessary to re-scan the original each time changes to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 328
set... Press the [CLEAR] key ( ) and then enter the correct number. Press the [COLOR START] key or the [BLACK & WHITE START] key. One set of copies is printed. If you are using the document glass to copy multiple originals, change originals and press the [START] key. Repeat until all 5 pages have - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 329
copying is enabled. Press the [COLOR START] key or the [BLACK & WHITE START] key. 8 One set of copies is printed copy mode and the remaining sets will be printed. 9 Change End To cancel scanning and copying... Press the [STOP] key ( ). If Proof Copy is executed while the machine is printing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 330
COPIER COPYING ORIGINALS OF DIFFERENT SIZES (Mixed Size Original) Originals that are 8-1/2" x 14" size and 8-1/2" x 11" size (A4 size and A5 size) can be placed together in the automatic document feeder and copied. When scanning the originals, the machine automatically detects the size of each - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 331
COPIER Inch 1 AB 8-1/2" x 14" 8-1/2" x 11" Place with the sides that are the OK] key. You will return to the base screen of copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. 3 To cancel scanning and copying... Press the [STOP] key ( ). To cancel the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 332
COPIER COPYING THIN ORIGINALS (Slow Scan Mode) Use this function when you the [OK] key. You will return to the base screen of copy mode. Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. 3 To cancel scanning and copying... Press the [STOP] key ( ). 2-96 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 333
COPIER The "2-Sided to 2-Sided" and "2-Sided to 1-Sided" modes of automatic 2-sided copying cannot be used. To cancel the slow scan mode setting... Touch the [Slow Scan Mode] key in the screen of step 2 so that it is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 334
COPIER COPYING MULTIPLE BUSINESS CARDS (Business Card Scan) Business Card Scan can be used to copy "BUSINESS CARD FEEDER" in "1. BEFORE USING THE MACHINE" (page 1-40). Use this function to create Special Modes OK Bus. Card Scan Cancel OK Install Business card tray, and then set business card, - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 335
COPIER Press the [COLOR START] key or the [BLACK & WHITE START] key. Copying will begin. 4 To cancel scanning and copying... Press the [STOP] Option Specify whether or not the Business Card Scan function is used. Copy results of 8-Sheet Layouts Originals (Original orientation) 1st 5th page A - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 336
placing the original, specify the original size. ☞ ORIGINAL SIZES (page 2-29) Select copy settings and press the [COLOR START] key or the [BLACK & WHITE 3 START] key. The interrupt copy job begins. When the interrupt copy job is completed, the interrupted job resumes. 4 To cancel scanning and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 337
COPIER • If user authentication is enabled, the login screen will appear when the [Interrupt] key is pressed. Enter your user name and password to log in. The number of copies made will be added to the count of the user that logged in. • Depending on the settings of the job in progress, the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 338
COPIER JOB STATUS SCREEN The job status screen is displayed when the [JOB STATUS] key on the operation panel is pressed. in copy mode JOB STATUS Print Job Job Queue 1 Copy 2 Copy 3 Computer01 4 0312345678 Scan to Fax Job Internet Fax Sets / Progress 020 / 001 Status Copying 002 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 339
(5) (6) Print Job Scan to Fax Job Internet Fax Jobs Completed Set Time Sets Status 1 Computer02 11:00 04/01 001/001 OK 2 Computer03 10:33 04/01 010/010 OK 1 3 Computer04 10:31 04/01 013/013 OK 2 4 file-01 10:30 04/01 010/010 OK 5 Copy 10:13 04/01 001/001 OK 6 Copy 10:03 04 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 340
copy job. In the completed jobs screen, a color bar appears next to the icon to indicate whether the job was executed in color or black & white. (However, the color "Limit" The copy page limit has been exceeded. Check with the administrator of the machine. "Error" An error occurred while the job - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 341
COPIER CANCELING A JOB THAT IS WAITING IN THE QUEUE A copy job that is waiting to be printed can be canceled. JOB STATUS Press the [JOB STATUS] key. 1 (1) (2) Cancel the job. Print Job Job Queue 1 Computer01 2 Copy 3 Computer02 4 0312345678 Scan to Fax Job Internet Fax Sets / - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 342
first. JOB STATUS Press the [JOB STATUS] key. 1 (1) (2) Give the desired job priority. Print Job Scan to Fax Job Internet Fax (1) Touch the [Print Job] tab. 2 Job Queue 1 Computer01 2 Copy 3 Computer02 4 0312345678 Sets / Progress 020 / 001 002 / 000 002 / 000 001 / 000 Status - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 343
COPIER CHECKING INFORMATION ON A COPY JOB WAITING IN THE QUEUE Detailed information can be displayed on a copy job waiting in the queue. JOB STATUS Press the [JOB STATUS] key. 1 (1) (2) Print Job Job Queue 1 Copy 2 Copy 3 Computer01 4 0312345678 Scan to Fax Job Internet Fax Sets - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 344
copying Press the [COLOR START] key or the [BLACK & WHITE START] key. When a job program is stored Press the [#/P] key. Job Programs Press program number. 1 2 3 4 5 6 7 8 9 10 11 12 Exit 1 4 Recall Store/Delete Touch the stored program key. Considerable time is required to copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 345
COPIER STORING (EDITING/DELETING) A JOB PROGRAM The procedures for storing copy settings in a job program and deleting a job program are explained below. 1 LOGOUT Job Programs Press program number. 1 2 4 5 2 7 8 10 11 Recall Exit 3 1 4 6 9 12 Store/Delete Press the [#/P] key ( - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 346
job program and touch the Full Color Plain 2-Sided Copy [OK] key. 8½x11 Output To assign a name to the program, touch the [Program Name] Exposure Auto 4 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Program Name key. A text entry screen will appear. Up to 10 characters can be entered for the name - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 347
for using the printer function. PRINTER FUNCTION OF THE MACHINE 3-3 PRINTING FROM WINDOWS BASIC PRINTING PROCEDURE 3-4 • SELECTING THE PAPER 3-6 • PRINTING ON ENVELOPES 3-7 PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED . . . . 3-8 VIEWING PRINTER DRIVER HELP 3-10 SAVING FREQUENTLY - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 348
TWO-SIDED PRINTING WITH SPECIFIC PAGES PRINTED ON THE FRONT SIDE (Chapter Inserts 3-52 CONVENIENT PRINTER FUNCTIONS 3-53 • SAVING AND USING PRINT FILES (Retention/Document Filing 3-53 PRINTING WITHOUT THE PRINTER DRIVER DIRECTLY PRINTING FROM THE MACHINE. . . . 3-55 • DIRECTLY PRINTING A FILE ON - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 349
Printer driver type Windows PCL6, PCL5c The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages. It is recommended that you use the PCL6 printer driver. If you have a problem printing from older software using the PCL6 printer driver, use the PCL5c printer driver - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 350
used to execute printing may vary depending on the software application. Open the printer driver properties window. (1) Select the printer driver of the machine. • If the printer drivers appear as icons, click the icon of the printer driver to be used. • If the printer drivers appear as a list - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 351
(2) PRINTER Select print settings. (1) Click the [Paper] tab. (2) Select the paper size. To select settings on other tabs, click the desired tab and then select the settings. (3) Click the [OK] button. 3 (3) • Make sure the paper size is the same as the paper size set in the software application - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 352
tab of the printer driver properties window. Before printing, check the paper sizes, paper types, and paper remaining in the machine's trays. To default) is enabled in the system settings (administrator), printing will not take place if the paper size or paper type specified in the printer driver - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 353
such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "IMPORTANT POINTS ABOUT PAPER" (page 1-26) in "BEFORE USING THE MACHINE". For the procedure for loading paper - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 354
method being used, so check with the administrator of the machine before printing. Open the printer driver properties window from the print window of the software application. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. 1 (1) (2) The button that is used to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 355
is installed and the Windows standard PS printer driver is used. For this reason, printing will not be possible if printing by invalid users is prohibited in the system settings (administrator). * The PPD file enables the machine to print using the standard PS printer driver of the operating system - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 356
PRINTER VIEWING PRINTER DRIVER HELP When selecting settings in the printer driver, you can display Help to view explanations of the settings. Open the printer driver properties window from the print window of the software application. (1) Select the printer driver of the machine. (2) Click the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 357
at the time of saving, allowing you to check the settings as you save them. Open the printer driver properties window from the print window of the software application. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. 1 (1) (2) The button that is used to open the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 358
[OK] button. (3) Click the [OK] button. 4 Start printing. 5 • Up to 30 sets of user settings can be saved. • The following items cannot be saved in user settings. - A watermark that you created - Paper insertion settings - Overlay file - The login name, password, user name, and job name entered in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 359
PRINTER Open the printer driver properties window from the print window of the software application. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. 1 (1) (2) The button that is used to open the printer driver properties window (usually [Properties] or [Printing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 360
the procedure below. The settings selected using this procedure are saved and become the default settings when printing from a software application. (Settings selected in the printer driver properties window when printing from an application remain in effect only while the application is in use - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 361
PRINTER Configure the settings and click the [OK] button. For explanations of the settings, see printer driver Help. 4 3-15 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 362
PROCEDURE The following example explains how to print a document from the standard accessory program "TextEdit" in Mac OS X ("SimpleText" in Mac OS 9). SELECTING PAPER SETTINGS Select paper settings in the printer driver before selecting the print command. Select [Page Setup] from the [File] menu - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 363
on the software application. Make sure that the correct printer is selected. 2 The machine name that appears in the "Printer" menu is normally [SCxxxxxx]. ("xxxxxx" is a sequence of characters that varies depending on the machine model.) Select print settings. • In Mac OS X, click next to [Copies - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 364
PRINTER Click the [Print] button. Printing begins. 4 3-18 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 365
PRINTER SELECTING THE PAPER This section explains the [Paper Feed] settings ("Paper Source" setting in [General] in Mac OS 9) in the print settings window. • When [Auto Select] is selected A tray with plain paper or recycled paper (the factory default setting is plain paper only) of the size - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 366
printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "IMPORTANT POINTS ABOUT PAPER" (page 1-26) in "BEFORE USING THE MACHINE " menu on the page setup screen. In Mac OS 9, select the envelope size from the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 367
[File] menu. 1 The menu used to execute printing may vary depending on the software application. (1) Display the job handling screen. (1) Make sure that the machine's printer name is selected. (2) Select [Job Handling]. • In Mac OS X v10.5 to 10.5.1, select [Job Handling] and then click the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 368
, the file name set in the software application will appear. (3) Click the [Print] button. In Mac OS X, you can click the (lock) button after entering your login name and password, or user number, to simplify operation the next time you wish to print based on the same user authentication. When - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 369
This section explains how to select the color mode in the printer driver properties window. The following three selections are available for the color mode: Automatic: The machine automatically determines whether each page is color or black and white and prints the page accordingly. Pages with - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 370
PRINTER BLACK AND WHITE PRINTING [Black and White] can be selected on the [Main] tab as well as on the [Color] tab. Click the [Black and White Print] checkbox on the [Main] tab so that a checkmark appears. The [Black and White Print] checkbox on the [Main] tab and the "Color Mode" setting on the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 371
to a print color photo with greater clarity or print graphics with gradations, etc. (This mode cannot be selected when using the PCL5c printer driver.) Windows (1) (2) (1) Click the [Advanced] tab. (2) Select the "Print Mode". Macintosh (2) (1) (1) Select [Color]. (2) Select the "Print Mode - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 372
PRINTER TWO-SIDED PRINTING The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. Orientation Print results Windows Macintosh Windows - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 373
Macintosh (1) PRINTER (2) (1) Select [Layout]. (2) Select [Long-edged binding] or [Short-edged binding]. • In Mac OS X v10.2.8, select the settings in [Advanced]. • In Mac OS 9, select [Output/Document Style] and then select [Flip on long edge] or [Flip on short edge]. 3-27 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 374
(for example: Letter). Macintosh (This function can only be used in Mac OS X v10.4.11 and v10.5 to 10.5.1.) (1) (2) (1) Select [Paper Handling]. (2) Check the size of the print image (for example: Invoice). To change the print image size, use the "Paper Size" menu that appears when [Page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 375
Down, and Left • The page orders for 6-Up, 8-Up, 9-Up, and 16-Up are the same as for 4-Up. • In a Windows environment, the page order can be viewed in the print image in the printer driver properties window. In a Macintosh environment, the page orders are displayed as selections. • In a Macintosh - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 376
Windows (1) PRINTER (1) Configure the settings on the [Main] tab. (2) Select the number of pages per sheet. (3) If you wish to print borderlines, click the [Border] checkbox so that a checkmark appears. (4) Select the order of the pages. (2) (3) (4) Macintosh (1) (2) (1) Select [Layout]. (2) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 377
Orientation Left Right Top Vertical Horizontal • To use the staple function, a finisher is required. • For the maximum number of sheets that can be stapled, see "SPECIFICATIONS" in the Maintenance & Safety Guide. The maximum number of sheets that can be stapled at once includes any covers and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 378
number of staples in the "Staple" menu. Macintosh (1) (2) (3) (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select the staple function. For the staple function, select the number of staples in the "Staple" menu. • In Mac OS X v10.2.8, select the settings in [Advanced]. • In - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 379
for opening the printer driver properties window, see the following section: ☞ Windows: BASIC PRINTING PROCEDURE (page 3-4) ☞ Macintosh: BASIC PRINTING PROCEDURE (page 3-16) In Windows, view printer driver Help for details on printer driver settings for each printing function. CONVENIENT FUNCTIONS - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 380
Macintosh (1) (3) PRINTER (2) (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select [Tiled Pamphlet] or [2-Up Pamphlet]. • In Mac OS X v10.2.8, select from the "2-Side Printing" and "Binding Edge" menus in [Advanced]. • In Mac OS 9, select the settings in [Output/Document - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 381
is used to shift the print image to increase the margin at the left, right, or top of the paper. This is convenient when you wish to staple or punch the output but the binding area overlaps the text. When a finisher is installed, the staple function can be used with this function. PRINTER Windows - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 382
. To enable precise alignment of the edges of the sheets during attachment, borderlines can be printed and overlapping edges can be created (overlap function). Windows (This function can be used when the PCL6 or PS printer driver is used.) (1) (1) Click the [Paper] tab. (2) Select the [Poster - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 383
image 180 degrees so that it can be printed correctly on paper that can only be loaded in one orientation (such as envelopes or paper with punch holes). (In Mac OS X, a portrait image cannot be rotated 180 degrees.) ABCD ABCD Windows (1) (2) (1) Select the setting on the [Main] tab. (2) Select - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 384
PRINT IMAGE (Zoom/XY-Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. When using the PS printer driver (Windows the ratio (%). In Mac OS 9, select [Page Setup] - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 385
be adjusted.) When the data includes lines of varying widths, you can also print all lines at the minimum width. (Only for black and white printing.) Windows (This function can be used when the PCL6 printer driver is used.) (1) (2) (1) Click the [Advanced] tab. (2) Adjust the line width. Select - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 386
to create a mirror image. This function can be used to conveniently print a design for a woodblock print or other printing medium. B PRINTER B Windows (This function can be used when the PS printer driver is used.) (1) (2) (1) Click the [Advanced] tab. (2) Select a mirror image setting. If - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 387
image editing software installed on your computer. Windows (1) (1) Click the [Color] tab. (2) Click the [Color Adjustment] button. (3) Adjust the color settings. To adjust a setting, drag the slide bar or button. or click the (2) (3) Macintosh (This function can only be used in Mac OS X v10 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 388
PRINTER PRINTING FAINT TEXT AND LINES IN BLACK (Text To Black/Vector To Black) (This function is only available in Windows.) When printing a color image in grayscale, color text and lines that are faint can be printed in black. (Raster data such as bitmap images cannot be adjusted.) This allows - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 389
SETTINGS TO MATCH THE IMAGE TYPE (Advanced Color) Preset color settings are available in the machine's printer driver for various uses. These enable printing using the most suitable color settings for the color image type. Advanced color settings can also be configured to match the objective of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 390
black text. • CMYK Simulation*4: The color can be adjusted to simulate printing using the process colors used by printing presses. • Simulation Profile*4: Selecting a process color *1 Cannot be selected when using the PS printer driver on Windows Vista/Server 2008. *2 Cannot be selected in Mac - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 391
printed image as a watermark. The size, color, density, and angle of the watermark text can be adjusted. The text can be selected from a pre-stored list, or entered to create an original watermark. CONFIDENTIAL Windows color. Adjust the size and angle of the text by dragging the slide bar . In Mac - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 392
can be adjusted. This feature can be used to "stamp" the print data with a frequently used image or an icon of your own creation. MEMO MEMO Windows (This function can be used when the PCL6 or PS printer driver is used.) (1) (2) (1) Click the [Watermarks] tab. (2) Select the image stamp setting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 393
XXX XXXX 1 100 10 150 0 120 10 250 XXXX XXX XXXX XXX XXXX 1 100 10 150 0 120 10 250 Windows Create an overlay file. (1) (2) (3) Printing with an overlay file (1) (2) Overlay file (1) Click the [Advanced] tab. Configure the printer driver settings from the software application that you - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 394
this function in a Windows environment The front and back cover and specified pages of a document can be printed on paper that is different from the other pages. Use this function when you wish 1 2 to print the front and back cover on heavy paper, or 3 insert colored paper or a different - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 395
Macintosh (This function can only be used in Mac OS 9, Mac OS X v10.4.11 and v10.5 to 10.5.1.) (1) (2) (3) (1) Select [Printer Features]. (2) Select [Different Paper]. (3) Select cover insertion settings. Select the print setting, paper tray, and paper type for the cover page and last page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 396
a sheet of paper between each sheet of film. It is also possible to print the same content on each inserted sheet of paper as is printed on the corresponding sheet of transparency film. AB C Windows (1) (1) Click the [Special Modes] tab. (2) Select [Transparency Inserts] and click the [Settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 397
PRINTER PRINTING A CARBON COPY (Carbon Copy) (This function is only available in Windows.) This function is used to print an additional copy of the print image on paper that is the same size but from a different paper tray. For example, if carbon copy print is selected when standard paper is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 398
be left blank and the page will be printed on the front side of the next sheet of paper). Example: When pages 4 and 8 are specified as page settings. Back is blank Windows (This function can be used when the PCL6 printer driver is used.) (1) (2) (3) (1) Click the [Special Modes] tab. (2) Select - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 399
set of copies, you can print the remaining sets from the operation panel of the machine. This prevents the occurrence of excessive misprints. To print files stored on the machine's hard drive, see "PRINTING A STORED FILE" (page 6-31) in "6. DOCUMENT FILING". Windows (1) (2) (3) (1) Click the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 400
the job ID in the printer driver. ☞ Windows: PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED (page 3-8) ☞ Macintosh: PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED (page 3-21) (1) Log into the machine. Enter your user number or login name and password in the user authentication - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 401
driver installed on your computer, or when the software application used to open a file that you wish to print is not available, you can print directly to the machine without using the printer driver. The file types (and corresponding extensions) that can be printed directly are shown below. PDF - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 402
Web pages, you can specify and print a file on the FTP server from the operation panel of the machine. This saves you the trouble of downloading the file and printing it from a computer. For the procedure for accessing the Web pages, see the Quick Start Guide. To configure FTP server settings, click - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 403
begin printing. ☞ PRINTING AN ENCRYPTED PDF FILE (page 3-67) DIRECTLY PRINTING A FILE IN USB MEMORY A file in a USB memory device connected to the machine can be printed from the operation panel of the machine without using the printer driver. When the printer driver of the machine is not installed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 404
key. To cancel printing... To cancel printing while the file is being transferred, touch the [Cancel] key in the message screen that appears in the touch panel. Remove the USB memory device from the machine. 5 When you select a PDF file that has a password, you must enter the password in the job - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 405
PRINTER DIRECTLY PRINTING A FILE IN A NETWORK FOLDER You can use the machine's operation panel to select and print a file on a server or in a shared folder of an individual's computer on the same network as the machine. (1) (2) (3) COPY IMAGE SEND DOCUMENT FILING 1 File Retrieve Scan to HDD - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 406
PRINTER Select workgroup. password. (3) Touch the key of the network folder. Search 1 17 • You can touch the [Search] key and enter a keyword to search for a workgroup, server, or network folder. For the procedure for entering text, see "ENTERING TEXT" (page 1-44) in "1. BEFORE USING THE MACHINE - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 407
begins after the selected file is transferred. When the message appears in the touch panel, touch the [OK] key. When you select a PDF file that has a password, you must enter the password in the job status screen to begin printing. ☞ PRINTING AN ENCRYPTED PDF FILE (page 3-67) 3-61 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 408
the Web pages of the machine to enable direct printing from a computer without using the printer driver. For the procedure for accessing the Web pages, see the Quick Start Guide. SUBMIT PRINT JOB You can specify a file to be printed directly without using the printer driver. In addition to a file on - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 409
without using the printer driver. • Configuring settings To use E-mail Print, you must first configure an e-mail account in the machine. To configure an account, click [Application Settings] and then [E-mail Print Settings] in the Web page menu. (Administrator rights are required.) For the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 410
Mode Full Color Exposure Auto 1. 8½x11 2. 5½x8½ 3. 8½x14 4. 8½x11 Plain 8½x11 Copy Ratio 100% Printing Original Paper Select Auto 8½x11 Plain Special Modes 2-Sided Copy Output File Quick File Job Status MFP Status 020/001 Copying 002/000 Waiting 002/000 Waiting 001/000 Waiting (A) (B) 3-64 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 411
selector key Touch this key to switch through the job queue screen, the completed jobs screen, and the spool screen. (3) Job list (spool screen) Spooled print jobs and encrypted PDF print jobs that require a password to be entered are displayed. (4) Job list (job queue screen) Jobs waiting to be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 412
. (However, the color bar icon does not appear in the key of a job that used document filing or in the key of a transmission/reception job that was canceled.) (3) User name The computer login name of the user will appear in the print job. A "User Name" can be entered in the printer driver to display - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 413
PRINTER PRINTING AN ENCRYPTED PDF FILE Encrypted PDF is used to protect a PDF file by requiring the entry of a password to print or edit the file. To directly print an encrypted PDF file on an FTP server or in a USB memory device, etc. connected to the machine, follow the steps below to enter the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 414
PRINTER GIVING A PRINT JOB PRIORITY/CANCELING A PRINT JOB GIVING A PRINT JOB PRIORITY When the machine is busy copying or printing a received fax or other job, you can give priority to a print job that is waiting to be printed and print it ahead of the other jobs. JOB STATUS Press the [JOB STATUS - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 415
Print Job Scan to Fax Job Internet Fax (1) Touch the [Print Job] tab. Job Queue Computer01 Computer02 0312345678 Copy Copy Copy Copy Copy Sets / Progress Status 020 / 001 Printing and printing is canceled. It is also possible to cancel printing with the [STOP] key ( ) on the operation panel. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 416
printer driver is not loaded in the machine, a message will appear in the touch panel. Printing will begin automatically when the [OK] key is touched and paper is loaded in the machine. If you wish to print : File-01.tiff 020 / 000 Color / B/W : Full Color 8½x11 Paper : Plain Paper Select OK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 417
PRINTER APPENDIX PRINTER DRIVER SPECIFICATION LIST Function PCL6 Frequently used Copies functions Orientation N-Up Number of pages Order Border 2-Sided Print Fit To Page Binding Edge Black and White Print Yes Yes Yes Yes Yes Windows PPD*1 1-999 Yes 2,4,6,9,16*2,3 Selectable Yes Yes No - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 418
vary depending on the operating system version and the software application. *2 Cannot be used in Windows NT 4.0. *3 Only 2-Up and 4-Up printing can be used in Windows 98. *4 Only Mac OS X v10.4.11 and v10.5 to 10.5.1 can be used. *5 Can be used when a finisher is installed. *6 The horizontal and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 419
BASE SCREEN OF FAX MODE 4-7 • BASE SCREEN OF FAX MODE 4-8 • ADDRESS BOOK SCREEN 4-10 • CHANGING THE DISPLAY OF ONE-TOUCH KEYS IN THE ADDRESS BOOK SCREEN 4-11 FAX TRANSMISSION SEQUENCE 4-13 ENTERING DESTINATIONS ENTERING A FAX NUMBER WITH THE NUMERIC KEYS 4-16 RETRIEVING A FAX NUMBER FROM THE - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 420
FACSIMILE FAX RECEPTION RECEIVING FAXES 4-54 • RECEIVING A FAX 4-55 • RECEIVING A FAX MANUALLY 4-56 PRINTING A PASSWORD-PROTECTED FAX (Hold Setting For Received Data Print 4-57 CHECKING THE IMAGE BEFORE PRINTING . . . 4-58 • IMAGE CHECK SCREEN 4-59 FORWARDING RECEIVED FAXES (Fax Data Forward - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 421
ON THE EXTENSION PHONE (Remote Reception 4-109 • MAKING AND RECEIVING PHONE CALLS 4-109 CHECKING THE STATUS OF FAX JOBS JOB STATUS SCREEN 4-110 • JOB QUEUE SCREEN AND COMPLETED JOB SCREEN 4-111 • OPERATION WHEN A JOB IN THE JOB QUEUE IS COMPLETED 4-114 • CHECKING A RESERVED JOB OR THE JOB IN - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 422
section provides information that you should know before using the machine as a fax machine. PREPARATIONS FOR FAX To use the machine as a fax, the telephone line must be connected and the type of line set. CONNECTION TO THE TELEPHONE LINE Be sure to use the provided telephone line - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 423
Setting" manually. After setting the dial mode, do not change the setting unless you have a specific reason the [POWER] key ( ) on the operation panel. If the fax function will be used, and in particular if blinking, the indicator will turn off and the machine will return to the ready state after a - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 424
settings of the machine. When the [SYSTEM SETTINGS] key is pressed, the system settings menu screen appears on the touch panel. Select [Default Settings], [Clock], FAX NUMBER Store the user name and fax number in "Sender Data Registration". Be sure to configure this information, as it is required - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 425
OF FAX MODE To use the fax function, select settings and operations in the base screen of fax mode. To display the base screen of fax mode, touch the [IMAGE SEND] key and then touch the [Fax] tab. COPY Ready to send. IMAGE SEND DOCUMENT FILING Speaker Resend Scan Internet Fax Fax USB - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 426
Review Special Modes File Quick File Auto Reception Fax Memory:100% (9) (10) (11) (12) (13) (14) (15) (1) Mode select keys Use these keys to switch between copy are not installed do not appear. If the [Fax] tab does not appear, touch the tab to move the screen. ☞ BASE SCREEN OF FAX MODE (page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 427
PRINTING A PASSWORD-PROTECTED FAX (Hold Setting For Received Data Print) (page 4-57) ☞ CHECKING THE IMAGE BEFORE PRINTING (page 4-58) (15) This shows the currently selected fax in the Web pages. The following keys appear by factory default: • [Address Review] key Touch this to view a list of the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 428
10, or 15 destinations. (3) [Condition Settings] key Touch this key to select transmission settings and operations. When the key is touched, the base screen appears. ☞ BASE SCREEN OF FAX MODE (page 4-8) (4) [Address Review has been enabled in the machine's Web page, a fax number can be obtained from - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 429
ADDRESS BOOK (page 4-17) • System Settings: Address Book (page 7-16) This is used to store fax numbers in one-touch keys. • System Settings (Administrator): The Number of Direct Address Keys Displayed Setting This is used to change the default setting for the number of one-touch keys displayed in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 430
Review 2 CCC CCC DDD DDD Address Entry Global Address Search EEE EEE GGG GGG FFF FFF HHH HHH III III JJJ JJJ Sort Address Freq. ABCD EFGH IJKL MNOP QRSTU VWXYZ etc. Auto Reception Fax number (default) Ascending 10 15 To Cc Condition Settings BBB AAA BBB BBB 1 Address Review - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 431
fax number Ready to send. Speaker Resend Scan Internet Fax Fax Review Special Modes File Quick File Auto Reception Fax in a global address book. ☞ RETRIEVING A FAX NUMBER FROM THE ADDRESS BOOK (page 4-17) 20) • [Resend] key: Select a fax number from the last eight destinations used for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 432
Scan PC Scan Address Book Original Scan: 8½x11 Send: Auto Direct TX Exposure Auto Sub Address Resolution Standard Address Review Special Modes File Quick File Auto Reception Fax Memory:100% Touch the [Special Modes] key to select special modes such as timer transmission and the erase - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 433
sending a fax normally (memory transmission) (1) Press the [BLACK & WHITE BLACK & WHITE START] key to start transmission. When transmission ends, image settings and convenient special mode settings are cleared. To cancel scanning... Press the [STOP] key ( ). System Settings (Administrator): Default - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 434
Review Special Modes File Quick File Auto Reception Fax Memory:100% Touch the [Pause] key. A hyphen "-" is entered when the [Pause] key is touched once. System Settings (Administrator): Pause Time Setting This is used to set the length of pauses. The default setting is 2 seconds. 4-16 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 435
touch dialing". It is also possible to store multiple fax numbers in a one-touch key, allowing you to fax to (or poll) multiple fax destinations. 5 10 15 To Cc Condition Settings AAA AAA BBB BBB 1 Address Review touch key. Icon Mode Fax Scan to E-mail Internet fax (Direct SMTP) Scan to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 436
Fax Memory:100% Touch the [Address Book] key. (2) Select the destination. CCC CCC 0123456789 Pause Next Address (1) Touch the index tab where the destination 5 10 15 To Cc is stored. Condition Settings Address Review the next destination. Factory default setting: The [Next Address - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 437
destination (cancel selection of the destination). 1 5 10 15 Condition Settings Address Review Address Entry Global Address Search Sub Address To AAA the [Address Review] key. 1 2 Sort Address Freq. ABCD EFGH IJKL MNOP QRSTU VWXYZ etc. Auto Reception Fax Memory:100% Address Review 001 CCC CCC - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 438
Auto Sub Address Resolution Standard Address Review Special Modes File Quick File Auto Reception Fax Memory:100% Touch the key. stored in the address book. • If you do not know the search number, print the one-touch address list using "Sending Address List" in the system settings. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 439
fax number in a global address book. (2) Open the global address search screen. 1 5 10 15 Condition Settings Address Review LDAP server appears, enter your user name and password. (2) Touch the [OK] key. (3) BEFORE USING THE MACHINE". How to search Enter a maximum of 64 characters for the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 440
kbps/None Index Fax User 1 Exit The information stored in the global address book is automatically entered. (The settings can be changed if needed. For detailed information on each item, see "Address Control" (page 7-16) in "7. SYSTEM SETTINGS".) However, configure the items below manually. To - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 441
USB Mem. Scan PC Scan Address Book Original Scan: 8½x11 Send: Auto Direct TX Exposure Auto Sub Address Resolution Standard Address Review Special Modes File Quick File Auto Reception Fax Memory:100% Touch the [Resend] key. 2 Resend No.01 AAA AAA No.03 CCC CCC No.05 EEE EEE No.07 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 442
service Number to be dialed XXX Entry Using the numeric keys XXX Pause 010 010 Country code Area code Number of other party 00 CCC CCC XX XXXX Using a one-touch key System Settings (Administrator): Pause Time Setting This is used to set the length of pauses. The default - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 443
is enabled. ☞ WHEN THE LINE IS BUSY (page 4-27), WHEN A COMMUNICATION ERROR OCCURS (page 4-27) - The machine is already using the line to send or receive a fax. - Another fax transmission was reserved ahead of your fax. - One of the following functions is being used for transmission: Broadcast - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 444
operate. If you wish to send a fax ahead of other previously reserved fax transmissions, use direct transmission mode. The original is transmitted directly to the receiving fax machine A FAX IN DIRECT TRANSMISSION MODE (page 4-34) Scan Address Book Direct TX Sub Address Address Review Transmission - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 445
the connection cannot be established because the line is busy. The factory default setting is 2 attempts at an interval of 3 minutes. WHEN A COMMUNICATION ERROR OCCURS If a communication error occurs or the other fax machine does not answer the call within a preset period of time, transmission will - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 446
will appear to confirm the destination when the [BLACK & WHITE START] key is pressed to begin fax transmission. The message that appears will vary fax destinations Group keys and program keys that contain multiple fax destinations cannot be used. After one destination is specified, specification - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 447
fax number. 2 5 10 15 Condition Settings Address Review fax number with the numeric keys or look up a destination in a global address book. For more information, see "ENTERING DESTINATIONS" (page 4-16). Press the [BLACK & WHITE START] key. Scanning begins. 3 When scanning is completed, the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 448
specification by one-touch key, a destination can also be specified using a search number. You can also directly enter a fax " (page 4-16). 3 Scan Internet Fax Fax USB Mem. Review Special Modes File Quick File Auto Reception Fax Memory:100% Touch the [Direct TX] key. Press the [BLACK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 449
will not take place when a direct transmission is not successful due to a communication error or other reason. • If a fax transmission is already in progress when the direct transmission operation is performed, the direct transmission will wait until the previous transmission is finished. When - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 450
, the automatic document feeder and the document glass cannot both be used to scan the original pages. (2) Enter the destination fax number. 2 5 10 15 Condition Settings Address Review Address Entry Global Address Search Sub Address To AAA AAA CCC CCC EEE EEE GGG GGG III III Cc BBB BBB DDD DDD - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 451
have another page to scan, change pages and then press the [BLACK & WHITE START] key. 4 Repeat until all originals have been • If a fax is being received when the transmission operation is performed, the transmission will be reserved and transmission will take place after fax reception is completed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 452
fax number. 5 10 15 To Cc (1) Touch the [Address Book] key in the base Condition Settings AAA AAA BBB BBB 1 screen. Address Review Auto Reception Fax Memory:100% specification by one-touch key, a destination can also be specified using a search number. You can also directly enter a fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 453
Standard Address Review Special Modes File Quick File Auto Reception Fax Memory:100% Touch the [Direct TX] key. Press the [BLACK & WHITE START to a communication error or other reason. • If a fax transmission is already in progress when the direct transmission operation is performed, - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 454
10 15 Condition Settings Speaker Volume To AAA AAA CCC CCC Speaker Cc BBB BBB DDD DDD Resend 1 2 (1) Touch the [Speaker] key. You will hear the dial tone through the machine Sort Address Fax Memory:100% Fax Manual Reception A group key cannot be used. • In addition to specification by one- - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 455
operation. Originals Transmission It is convenient to store destinations to which you frequently send faxes (page 7-16) in "7. SYSTEM SETTINGS". When a group key is used to dial, the number of fax numbers that When a group key that has 10 destinations is used, 10 fax numbers are dialed. Place the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 456
0123456789 5 10 15 Condition Settings Address Review Address Entry Global Address Search Sub Address To AAA AAA CCC CCC EEE EEE GGG GGG III III Pause Cc BBB BBB DDD DDD FFF FFF HHH HHH JJJ JJJ Next Address 1 2 Sort Address Freq. ABCD EFGH IJKL MNOP QRSTU VWXYZ etc. Auto Reception Fax Memory - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 457
FACSIMILE 4 Address Review 001 CCC CCC 003 LLL LLL 005 NNN NNN 007 PPP PPP 009 functions. • The broadcast transmission can include Scan to E-mail and Internet fax destinations. In this case, the image sent to the Scan to E-mail and Internet fax destinations will be black and white. 4-39 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 458
broadcast transmission key will appear in each of those modes. (1) (2) Display details on the broadcast Print Job Scan to Fax Job transmission. Address Broadcast0001 Start Time Pages Status 10:00 04/01 010/003 NG000000 Job Queue (1) Touch the key of the completed broadcast Broadcast0002 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 459
10:01 04/01 NG00000 10:10 04 operation selection screen will appear with the unsuccessful destinations entered. Perform the document filing resend procedure. (There is no need to rescan the original.) If the job was stored in a confidential folder or was stored as confidential file, a password - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 460
transmission For more information on using PC-Fax, see the Help file for the PC-Fax driver. • To use the PC-Fax function, the PC-Fax driver must be installed. For more information, see the Software Setup Guide. • This function can only be used on a Windows® computer. • This function can only be used - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 461
PC Scan Address Book Original Scan: 8½x11 Send: Auto Direct TX Exposure Auto Sub Address Resolution Standard Address Review Special Modes File Quick File Auto Reception Fax Memory:100% (1) (2) (3) (1) [Original] key Touch this key to set the scan size, send size, and orientation of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 462
pages 1 Touch the [Original] key. ☞ IMAGE SETTINGS (page 4-43) Fax/Original OK Scan Size 8½x11 100% Send Size Auto 2-Sided Booklet 2-Sided highlighted. • 2-sided scanning automatically turns off after the transmission operation is completed. • 2-sided scanning is not possible when direct - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 463
TX Exposure Auto Sub Address Resolution Standard Address Review Special Modes File Quick File Auto Reception Fax Memory:100% In the above screen, the (by numerical values) (page 4-48) System Settings (Administrator): Default Original Size Settings Set this if you frequently use a particular - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 464
/Original OK Scan Size 8½x11 100% Send Size Auto 2-Sided Booklet 2-Sided Tablet Image Orientation Touch the [Scan Size] key. (1) Fax/Original 5½x8½ 8½x13 8½x11 8½x14 3 8½x13 Long Size Size Input (2) Specify the scan size. OK (1) Touch the appropriate original size key. (2) Touch - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 465
4 Fax/Original OK Scan Size 5½x8½ 100% Send Size Auto 2-Sided Booklet 2-Sided Tablet Image Orientation Touch the [OK] key. FACSIMILE When [Long Size] is selected, the 2-sided scanning setting and send size cannot be changed. 4-47 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 466
size. Touch the [Original] key. 1 The original size set in the system settings appears to the right of the [Original] key. ☞ IMAGE SETTINGS (page 4-43) 2 Fax/Original OK Scan Size 8½x11 100% Send Size Auto 2-Sided Booklet 2-Sided Tablet Image Orientation Touch the [Scan Size] key - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 467
from 11-3/4" to 14" (298 mm to 356 mm) to the X (horizontal) dimension and a number from 1" to 3-7/8" (25 mm to 99 mm) to the Y (vertical) dimension are entered at the same time, an original cannot be scanned. 5 Fax/Original Scan Size X11 Y8½ 2-Sided Booklet 2-Sided Tablet OK Send Size Auto - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 468
OK Scan Size 8½x11 100% Send Size Auto 2-Sided Booklet 2-Sided Tablet Image Orientation Touch the [Send Size] key. (1) 3 Fax/Original Auto Manual 5½x8½ 8½x11 8½x13 8½x13 8½x14 11x17 (2) Specify the send size. OK (1) Touch the desired send size key. (2) Touch the [OK] key. AB - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 469
FACSIMILE (1) (2) Fax/Original OK Scan Size 8½x11 129% Send Size 11x17 4 2-Sided Booklet 2-Sided Tablet Image Orientation Specify the orientation in which the original is placed. (1) Touch - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 470
Exposure] key. ☞ IMAGE SETTINGS (page 4-43) Fax/Exposure 2 (1) (2) Auto Manual 1 3 5 (3) Select the exposure. OK (1) Touch the [Manual] key. (2) Adjust the exposure with the keys originals is inserted.) System Settings (Administrator): Default Exposure Settings This is used to change the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 471
the text in this manual). Select this setting when has gradations of color (such as a color original). This IMAGE SETTINGS (page 4-43) Fax/Resolution 2 (1) (2) OK Standard fax is sent at [Ultra Fine], [Super Fine], or [Fine] resolution, a lower resolution will be used if the receiving machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 472
the machine will receive and print faxes automatically. The fax reception mode is displayed in the base screen. Scan Internet Fax Fax USB Mem. Scan PC Scan Address Book Original Scan: 8A½uxt1o1 Send: Auto Direct TX Exposure Auto Sub Address Resolution Standard Address Review Special - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 473
received fax is printed. ☞ PRINTING A PASSWORD-PROTECTED FAX (Hold Setting For Received Data Print) (page 4-57) • Stapling (when a finisher is installed) can be selected. When printing received data, you can specify the number of copies and staple settings. • If printing of a copy job or print job - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 474
FACSIMILE RECEIVING A FAX MANUALLY A fax can be received manually using the touch panel. While the machine rings, touch the [Speaker] key in the base screen and then touch the [Fax Manual Reception] key that appears. Telephone mode. Speaker Resend Scan Internet Fax Address Book Original - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 475
they were received automatically or manually. • If "Fax Data Receive/Forward" is executed in the system settings to forward received faxes to another machine, faxes retained in memory will also be forwarded. At that time, the same password entry screen as for printing will appear. Forwarding will - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 476
printing it out. When this function is enabled, follow the steps below to print a received image. * The factory default 10:28 Not checked 04/04/2010 10:14 Checked 1 04/04/2010 10:12 Not checked 5 04/04/2010 10:08 Checked 04/04/2010 10:00 Not checked 04/04/2010 10:00 Checked Delete Print - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 477
section explains the image check screen. Image Check 0123456789 04/04/2010 10:28 FACSIMILE Back 1 / 3 Display Rotation 0001 0010 (1) (2) to all pages in the file, not just the displayed page. (5) [Print] key Touch to start printing. (6) Display zoom key Use this to set the zoom ratio of the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 478
does not take place because the transmission was canceled or an error occurred, the fax will be held in memory until it can be printed. • Faxes received to an F-code confidential memory box cannot be forwarded. • If a password entry screen appears after touching the [OK] key, "Hold Setting for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 479
or not you wish the machine to print the forwarded faxes. To have all received faxes printed before being forwarded, select "Print Out All Report" in "Print Style Setting". To have received faxes printed only when an error prevents forwarding, select "Print at Error". After configuring the settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 480
table. (1) Click [Sender Number/Address Registration] in the [Inbound Routing Settings] menu in the Web page. (2) Enter the sender address in "Internet Fax Address" or "Fax Number" as appropriate, and click the [Add to List] button. The entered address will be added to the "Address to be Entered - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 481
faxes received from a specific sender only, select [Forward Received Data from Below Sender], select the sender from the list, and then click the [Add] button. (4) Select the forwarding address. Forwarding addresses can be selected from the machine the file format to PDF. 4 (3) (2) Specifying - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 482
screen Fax/Special 10) Transaction Report (11) Own Name Select Fax/Special Modes OK (12) (13) Memory Box Polling 2 2 (1) [Program] key ☞ STORING FAX OPERATIONS 4-75) (6) [Slow Scan Mode] key ☞ FAXING THIN ORIGINALS (Slow Scan Mode) (page 4-77 10) [Transaction Report] key ☞ CHANGING THE PRINT - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 483
FACSIMILE (12) [Memory Box] key ☞ SENDING A FAX WHEN ANOTHER MACHINE (13) [Polling] key ☞ CALLING A FAX MACHINE AND INITIATING POLLS YOUR MACHINE (Polling Memory) (page RECEPTION (Polling) (page 4-84) 4-87) * The optional business card feeder must be attached and "Business Card Scan Option" - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 484
program is not stored Enter the fax numbers of the branch offices When a job program is stored Retrieve the stored program. Select erase settings Press the [BLACK & WHITE START] key. The originals are scanned and transmitted. Considerable time is required to send the documents each month because - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 485
Touch the [Program] key. ☞ SPECIAL MODES (page 4-64) 3 Program Program A Program C Program E Program G Address Review Special Modes File Quick File Auto Reception Fax Memory:100 scanning finishes, place the next original and press the [BLACK & WHITE START] key. Repeat until all pages have - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 486
a different size than the size setting, set the original size. ☞ SPECIFYING THE SCAN SIZE AND SEND SIZE (page 4-45) 2 Enter the destination fax number. ☞ ENTERING DESTINATIONS (page 4-16) Select the special modes. 3 (1) Touch the [Special Modes] key. (2) Touch the [Erase] key. ☞ SPECIAL MODES (page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 487
Fax keys. (3) Touch the [OK] key. Press the [BLACK & WHITE START] key. Scanning begins. • If you 10 mm). To cancel an erase setting... Touch the [Cancel] key in the screen of step 4. System Settings (Administrator): Erase Width Adjustment The default erase width setting is linked to the copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 488
A FAX AT timer setting can also be specified for polling reception to receive a fax when you are not present. During the day, set up a SIZE AND SEND SIZE (page 4-45) 2 Enter the destination fax number. ☞ ENTERING DESTINATIONS (page 4-16) Select the special modes. 3 (1) Touch the [Special Modes - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 489
next original and press the [BLACK & WHITE START] key. operation can be stored at once. If you wish to poll multiple machines, store a serial polling timer operation specification is canceled. The transmission will begin as soon as the job in progress is completed. ☞GIVING PRIORITY TO A RESERVED FAX - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 490
shot, the original must be scanned on the document glass. Place the original face down on the document glass. 1 2 Enter the destination fax number. ☞ ENTERING DESTINATIONS (page 4-16) Select the special modes. 3 (1) Touch the [Special Modes] key. (2) Touch the [Card Shot] key. ☞ SPECIAL MODES (page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 491
key and enter the vertical dimension (Y) of the original with the keys. (A) To return the original size to the default size, touch the [Size Reset see "Specifying the send size of the original" (page 4-50). Press the [BLACK & WHITE START] key to scan the front of the card. 5 To cancel scanning - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 492
FACSIMILE Place next original. (Pg.No.x) Press [Start]. When finished, press [Read-End]. Touch the [Read-End] key. 7 Configure Read-End If you will continue scanning additional cards, you can touch the [Configure] key to change the exposure, resolution, scan size, and send size. • The - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 493
be scanned. Indicator line 1 2 Enter the destination fax number. ☞ ENTERING DESTINATIONS (page 4-16) 3 Fax/Special Modes (2) (3) OK Program Card Shot Erase Touch the [Special Modes] key. ☞ SPECIAL MODES (page 4-64) (2) Touch the [Job Build] key so that it is highlighted. (3) Touch the [OK] key - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 494
& WHITE START] key to scan the first set. 4 To cancel scanning... Press the [STOP] key ( ). Insert the next set of originals and press the [BLACK & WHITE START] key. Repeat this step until all originals have been scanned. 5 To cancel scanning... Press the [STOP] key ( ). All scanned data will be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 495
DESTINATIONS (page 4-16) 3 Fax/Special Modes Program Card Shot File Transaction Report Erase Job Build Quick File (2) (3) OK Timer 1 Slow Scan Mode 2 Business Card Scan Own Name Select Select slow scan mode. (1) Touch the [Special Modes] key. ☞ SPECIAL MODES (page 4-64) (2) Touch the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 496
Press the [BLACK & WHITE START] key. Scanning begins. A beep will sound to indicate that scanning is finished. 4 To cancel scanning... Press the [STOP] key ( ). When this function is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 497
1 2 Enter the destination fax number. ☞ ENTERING DESTINATIONS (page 4-16) Select the special modes. (1) Touch the [Special Modes] key. 3 (2) Touch the [Business Card Scan] key. Read the message that appears and then touch the [OK] key. ☞ SPECIAL MODES (page 4-64) Press the [BLACK & WHITE START] key - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 498
] key. ☞ SPECIAL MODES (page 4-64) Fax/Special Modes Transaction Report (1) (2) OK Cancel OK Select print conditions. (1) Select the print conditions. (2) Touch the [OK] key. 4 Always Print Print at Error Print Original Image Do not Print • The print conditions for a transaction report - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 499
default setting is . Single Sending: Print Out All Report/ Print Out Error Report Only /No Printed Report Broadcasting: Print Out All Report /Print Out Error Report Only/No Printed Report Receiving: Print Out All Report/Print Out Error Report Only/ No Printed Report Confidential Reception (fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 500
. Outside scanned image (factory default setting) Inside scanned image Sender information Originals Sender information Originals The transmitted image length will be: length of sender information + length of original image. When the fax is printed by the receiving machine, it may be reduced or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 501
(Own Name Select) You can select the sender information printed on a transmitted fax from a list of stored senders. Select the special modes. 1 (1) Touch the [Special Modes] key. (2) Touch the [Own Name Select] key. ☞ SPECIAL MODES (page 4-64) Own Name Select AAAAA 2 CCCCC EEEEE GGGGG IIIII - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 502
sure that an original is not placed in the machine when using the polling reception function. Fax/Special Modes Memory Box 1 (3) Polling (2) (4) OK 2 2 Select polling reception. (1) Touch the [Special Modes] key. ☞ SPECIAL MODES (page 4-64) (2) Touch the screens. keys to switch through the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 503
3 Press the [BLACK & WHITE START] key. Your machine will call the other machine and initiate reception of the fax. FACSIMILE • Polling reception can be used in combination with the timer function to poll at any specified time, such as at night or when you - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 504
as when using a fax information service. • Make sure that an original is not placed in the machine when using the polling reception function. • This function cannot be used to poll multiple machines (serial polling). (3) (1) Enter the destination fax number. Telephone mode. 5 10 15 Condition - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 505
"Polling Security". To use this function, first store polling passcode numbers (the sender fax numbers programmed in the other machines) in the machine's system settings, and then enable polling security. Up to 10 fax numbers can be stored as polling passcode numbers. System Settings (Administrator - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 506
the keys to switch through the screens. (3) Touch the [Memory Box] key. ☞ SPECIAL MODES (page 4-64) Memory Box Polling Memory 3 Data Store Print Data Delete Data Exit Confidential Reception Print Data Touch the [Data Store] key. Memory Box - Data Store Box 1 Box 3 4 Box 5 Box 7 Box - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 507
8½x11 Resolution Standard Special Modes Send: Auto Auto Reception Fax Memory:100% Select image settings and special modes. • at a time. 7 When scanning finishes, place the next original and press the [BLACK & WHITE START] key. Repeat until all pages have been scanned and then touch the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 508
] key. ☞ SPECIAL MODES (page 4-64) Memory Box Polling Memory 2 Data Store Print Data Delete Data Exit Confidential Reception Print Data Touch the [Print Data] key. Memory Box - Print Data Box 1 Box 3 Box 5 3 Box 7 Box 9 Box 11 Box 2 Box 4 Box 6 Box 8 Box 10 Box 12 Public Box Back - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 509
Touch the keys to switch through the screens. (3) Touch the [Memory Box] key. ☞ SPECIAL MODES (page 4-64) Memory Box Polling Memory 2 Data Store Print Data Delete Data Exit Confidential Reception Print Data Touch the [Delete Data] key. Memory Box - Delete Data Box 1 Box 3 Box 5 3 Box - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 510
COMMUNICATION This section explains how to perform F-code communication operations. F-code communication is possible with machines of other manufacturers that also support F-code communication. F-CODE COMMUNICATION Exchange of confidential documents (confidential communication), retrieval (polling - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 511
an F-code operation, the F-code (sub-address and passcode) is appended to the fax number that is dialed. Check the F-code (sub-address and passcode) programmed in the memory box in the other machine before you perform an F-code transmission. It is convenient to store an F-code together with the fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 512
people other than the recipient to see, or when the receiving machine is shared by multiple departments. To print an F-code confidential fax, the print passcode must be entered. Receiver Sender Transmission with an F-code Sub-address: AAAAAAAA Passcode: XXXXXXXX Sub-address: AAAAAAAA Passcode - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 513
a confidential fax by adding an F-code to the fax number. Place Enter the destination fax number. 5 10 15 To Cc Condition Settings AAA AAA BBB BBB 1 Address Review 2 CCC CCC the memory box of the other machine, (5) and (6) are not necessary. Press the [BLACK & WHITE START] key. Scanning - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 514
FACSIMILE CHECKING FAXES RECEIVED BY F-CODE CONFIDENTIAL RECEPTION When an F-code confidential fax is sent to your machine, the fax is received to the memory box specified by the F-code. To check received faxes, enter the print passcode. The machine rings and the fax is Beep received. 1 A beep - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 515
or need to verify the passcode, contact your dealer or nearest SHARP Service Department. System Settings (Administrator): Transaction Report Print Select Setting This setting can be used to have a transaction report printed automatically when an F-code confidential fax is received. 4-97 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 516
FACSIMILE POLLING RECEPTION USING F-CODES This function enables your machine to call another machine and initiate reception of a fax stored in an F-code memory box (polling memory) in the other machine. During the polling operation, your machine must correctly specify the F-code (sub-address and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 517
the [BLACK & WHITE START] key. Your machine will call the other machine and initiate reception of the fax. • Polling multiple machines (serial polling) is not possible. • F-code polling reception can be used in combination with a timer setting. Only one polling reception operation with a timer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 518
CODES When your machine receives a transmission request from another machine, this function sends a fax stored in an F-code memory box (polling memory) in your machine to that machine. The other machine must correctly specify the F-code configured in your machine MODES (page 4-64) 4-100 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 519
Print Data Touch the [Data Store] key. Memory Box - Data Store Box 1 Box 3 4 Box 5 Box 7 Box 9 Box 11 Box 2 Box 4 Box 6 Box 8 Box 10 Box 12 Public Box Back 1 2 Touch the key of the F-code Standard Special Modes Send: Auto Auto Reception Fax Memory:100% Select image settings and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 520
Press the [BLACK & WHITE START a time. When scanning finishes, place the next original and press the [BLACK & WHITE START] key. Repeat until all pages have been scanned and then touch stored documents. • The factory default setting for the number of polling times is "Once" (after the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 521
] key. ☞ SPECIAL MODES (page 4-64) Memory Box Polling Memory 2 Data Store Print Data Delete Data Exit Confidential Reception Print Data Touch the [Print Data] key. Memory Box - Print Data Box 1 Box 3 3 Box 5 Box 7 Box 9 Box 11 Box 2 Box 4 Box 6 Box 8 Box 10 Box 12 Public Box Back - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 522
] key. ☞ SPECIAL MODES (page 4-64) Memory Box Polling Memory 2 Data Store Print Data Delete Data Exit Confidential Reception Print Data Touch the [Delete Data] key. Memory Box - Print Data Box 1 Box 3 3 Box 5 Box 7 Box 9 Box 11 Box 2 Box 4 Box 6 Box 8 Box 10 Box 12 Public Box Back - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 523
cost of sending the fax to each of the end receiving machines. • When faxes forwarded using this function are printed at the forwarding destination, the date and time of reception cannot be printed on the faxes. ("Receiving Date & Time Print" is disabled.) System Settings: F-Code Memory Box (page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 524
4-45) (2) Enter the destination fax number. 5 10 15 To Cc Condition Settings AAA AAA BBB BBB 1 Address Review 2 CCC CCC DDD DDD Address has been omitted in the memory box of the other machine, (5) and (6) are not necessary. Press the [BLACK & WHITE START] key. Scanning begins. • If - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 525
do not need to support F-code communication. • The machine that requests a relay broadcast transmission only bears the cost of sending the fax to your machine (the relay machine). Your machine bears the cost of sending the fax to each of the end receiving machines. • When faxes forwarded using this - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 526
to start fax reception on the machine. As an example, you can make a phone call using the existing phone, speak to the other party, and then press the [BLACK & WHITE START] key to fax an original that on your extension phone, contact your dealer or nearest SHARP Service Department. 4-108 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 527
: Receive Setting (page 7-99) To use remote fax reception, set this setting to "Manual Reception". • System Settings (Administrator): Remote Reception Number Setting This is used to change the number used for remote fax reception. The factory default setting is "5". MAKING AND RECEIVING PHONE CALLS - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 528
here. Example: Pressing the key in fax mode JOB STATUS Print Job Scan to Fax Job Internet Fax Address Broadcast0001 Set Time Pages Status 10:00 04/01 020/003 Connecting 0123456789 10:05 04/01 000/004 Waiting 1 AAA AAA 1 10:22 04/01 000/004 Waiting BBB BBB 10:30 04/01 000/010 Waiting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 529
key to stop or delete a selected job. ☞ CANCELING A FAX IN PROGRESS OR A RESERVED FAX (page 4-117) Completed job screen (1) Print Job Scan to Fax Job Internet Fax Address Broadcast0001 Start Time Pages Status 10:00 04/01 010/003 NG000000 Broadcast0002 10:05 04/01 001/001 Send OK 1 CCC CCC - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 530
AAA AAA 10:22 04/01 black & white will appear next to the icon. (However, the color bar icon does not appear in the key of a job that used document filing or in the key of a transmission/reception job that was canceled.) Icon Job type Fax transmission Fax error or other problem. The day - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 531
was sent from a party that has been blocked by the anti junk fax function. "NGxxxxxx" Transmission/reception was not successful because a communication error occurred (a 6-digit error code appears in xxxxxx.) "Error" An error occurred while the job was being executed. FACSIMILE 4-113 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 532
OPERATION WHEN A JOB IN THE JOB QUEUE IS COMPLETED When a normal transmission job is completed, it moves to the completed jobs screen and "Send OK" appears in the status column. Received faxes Memory" appears. After the fax is printed, the status changes to "Printed". Timer transmission jobs A timer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 533
Name: The name of the destination. Number: The broadcast control number (3-digits). Pages: Number of pages completed / total number of pages Fax Waiting This shows information on the destinations that are waiting. A broadcast control number (3-digits) appears in front of each destination. Address - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 534
Broadcast0001 Address 002 DDD DDD 010 EEE EEE Start Time Status 10:01 04/01 NG000000 10:10 04/01 NG000000 OK Retry 1 1 File Failed All Destinations The The name or fax number of each destination. Start time: Time at which communication began. Status: Description of failure (error) The [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 535
Follow the steps below to cancel a fax transmission that is in progress or a reserved fax job. JOB STATUS Press the [JOB STATUS] key. 1 Print Job Scan to Fax Job Internet Fax Select the fax job that you wish to Address 1 Broadcast Set Time Pages Status 10:00 04/01 020/003 Connecting Job - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 536
it ahead of the other jobs, follow the steps below. JOB STATUS Press the [JOB STATUS] key. 1 Print Job Scan to Fax Job Internet Fax Select the fax job to which you wish to Address Broadcast Set Time Pages Status 10:00 04/01 020/003 Connecting Job Queue give priority. 0123456789 AAA AAA - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 537
(date, name of other party, time required, result, etc.). The Image Sending Activity Report contains useful information such as the types of errors that occurred. The most recent 200 transactions are included in the report. You can have the machine print the Image Sending Activity Report each time - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 538
in . FAIL xx (xxxx) The transaction failed due to a communication error. First 2 digits of communication error number: Error code from 00 to 99. Last 4 digits of communication error number: Code for use by service technicians. REJECTED A fax was sent from a party from which reception is blocked - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 539
for using the scanner function and the Internet fax function. BEFORE USING THE MACHINE AS A NETWORK SCANNER NETWORK SCANNER FUNCTION NUMBER TO RETRIEVE A DESTINATION 5-20 ENTERING AN ADDRESS MANUALLY 5-21 RETRIEVING A DESTINATION FROM A GLOBAL ADDRESS BOOK • CHANGING THE COLOR MODE 5-64 5-1 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 540
FAINT COLORS IN THE IMAGE (Suppress Background 5-81 CHANGING THE PRINT SETTINGS FAX RECEPTION FUNCTIONS RECEIVING AN INTERNET FAX 5-94 • MANUALLY RECEIVING INTERNET FAXES 5-95 PRINTING A PASSWORD-PROTECTED FAX (Hold Setting For Received Data Print 5-96 CHECKING THE IMAGE BEFORE PRINTING - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 541
the machine. For the system requirements of the software, see the manual (PDF format) or the Readme file on the CD-ROM. For the procedures for installing the software, see the "Sharpdesk Installation Guide". Scan to Network Folder The scanned file is sent to a shared folder on a Windows computer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 542
. To use PC Scan, the scanner driver must be installed from the "Software CD-ROM" that accompanies the machine. Operating systems that can be used are Windows 98/Me/2000/XP/Server 2003/Vista/Server 2008. Data entry mode The application integration module is required to use the metadata transmission - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 543
the [POWER] key ( ) on the operation panel. If the Internet fax function will be used, and in particular blinking, the indicator will turn off and the machine will return to the ready state after a brief as it is required for communication. Before using Scan to E-mail Store a default sender name in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 544
Network Settings] and then [Services Settings] in the Web page menu. (Administrator rights are required.) • Basic network scanner Fax] or [Direct SMTP] for the [Address Type], and store the address. Addresses can also be stored in the system settings. System Settings: Address Book (page 7-16 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 545
of computers that can be stored in the machine as destinations of Scan to Desktop, see the number of licenses indicated in the "Sharpdesk Installation Guide". To store more destinations, a license kit is required. Store Scan to Desktop destinations by installing Network Scanner Tool on each computer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 546
TO A DIRECT SMTP ADDRESS The machine supports Direct SMTP, which lets you directly send Internet faxes within your company without using a factory default setting is 2 attempts at an interval of 3 minutes. When a communication error occurs If a communication error occurs or the other fax machine does - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 547
fax mode, and PC scan mode are used by selecting operations Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File Special Modes (9) (10) (11) (12) Base screen of USB memory mode Base screen of Internet fax mode (1) (2) (3) (13) COPY options are not installed do not - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 548
Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File Special Modes Address book screen 5 10 15 To Cc Condition - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 549
appear by factory default: • [Address Review] key Touch Settings] - [Operation Settings] - Fax Address Book Original Address Entry Exposure Fax Scan: Auto USB Mem. Scan PC Scan 8½x11 Send: Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 550
FAX ADDRESS BOOK SCREEN This screen is used to select transmission destinations. (8) (9) (10) (1) (2) (3) (4) (5) (6) (7) AAA AAA [email protected] 5 10 15 Condition Settings Address Review you wish to send a "Carbon copy" of the e-mail to an additional destination. (10) [Bcc] key When using - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 551
show destinations of only a specific transmission mode in the address book screen, or change the displayed index tabs from the alphabetical tabs to the custom tabs. The procedure for selecting destinations does not change. 1 5 10 15 Condition Settings Address Review Address Entry Global Address - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 552
Review 2 CCC CCC DDD DDD Address Entry Global Address Search EEE EEE GGG GGG FFF FFF HHH HHH III III JJJ JJJ Sort Address Freq. ABCD EFGH IJKL MNOP Auto Reception Fax search number (default) Ascending names 5 10 15 To Cc Condition Settings BBB AAA BBB BBB 1 Address Review 2 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 553
Ready to send. Resend Scan Internet Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File Special - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 554
[Read-End] key. • The [COLOR START] key cannot be used in Internet fax mode. • After the original is scanned, the settings revert to the default settings. To cancel scanning... Press the [STOP] key ( ) to cancel the operation. System Settings (Administrator): Default Display Settings The settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 555
displayed in order by search number. 5 10 15 To Cc Condition Settings AAA AAA BBB BBB 1 Address Review 2 CCC CCC DDD DDD Address Entry Global 5-7). System Settings: Address Book (page 7-16) This is used to store Scan to E-mail and Internet fax addresses in one-touch keys. 5-17 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 556
Fax Scan: Auto USB Mem. Scan PC Scan 8½x11 Send: Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File Special Modes Touch the [Address Book] key. (3) (2) Specify the destination. 5 10 default setting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 557
of the destination). 1 5 10 15 Condition Settings Address Review Address Entry Global Address Search To AAA AAA CCC CCC EEE EEE GGG GGG III III Cc BBB BBB DDD DDD FFF FFF HHH HHH JJJ JJJ Touch the [Address Review] key. 1 2 Sort Address Freq. ABCD EFGH IJKL MNOP Auto Reception Fax Memory:100 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 558
Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color you do not know the search number, print the one-touch address list using "Sending - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 559
mode addresses can be manually entered. 1 (1) Scan Internet Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 560
fax transmission (excluding Direct SMTP addresses). (2) Open the global address search screen. 1 5 10 15 Condition Settings Address Review server appears, enter your user name and password. (2) Touch the [OK] key. THE MACHINE". How to search Enter the search characters (maximum of 64 characters - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 561
001 Name AAA AAA Initial A Index Address [email protected] Key Name AAA AAA File Format Color/Grayscale :PDF/Medium B/W :PDF/MMR(G4) Fax User 1 Exit Direct Address / Individual E-mail Internet Fax Search Number 001 Name AAA AAA Initial A Address [email protected] Key Name AAA AAA - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 562
Ready to send. Resend Scan Internet Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File Special - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 563
SCANNER/INTERNET FAX TRANSMITTING AN IMAGE SENDING AN IMAGE IN SCAN MODE This section explains the basic procedure for transmission in scan mode (Scan to E-mail, Scan to FTP, Scan to Desktop, and Scan to Network Folder). When a default address is configured in "Default Address Setting" in the system - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 564
Cc or Bcc copies to other destinations addition to specification by a one-touch key, Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 565
FAX black and white, press the [BLACK & WHITE START] key. If the color mode of the [COLOR START] key is set to [Auto], the color of the original will be detected automatically and scanning in full color, grayscale or Mono2 will take place. 5 • If the file type is [Encrypt PDF], a password - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 566
] in the Web page menu. (Administrator rights are required.) Up to 900 characters can be entered. (The mail operation. • System Settings (Administrator): Image Send Settings Use this to configure scanner transmission settings, including the default resolution and exposure settings, the default color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 567
Default Sender Set" in the system settings is used. If this is not configured, the reply address in [Network Settings] - [Services Settings] - [SMTP Settings] in the Web pages is used. (Administrator rights are required .05 No.06 No.07 No.08 No.09 No.10 No.11 No.12 OK 1 5 Enter the subject. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 568
SCANNER/INTERNET FAX Send Settings OK To change the file name, touch the [File Name] key. 4 Subject File Name Reply-To Sub: Schedule coordination meeting • The file name - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 569
your continuous support. We have attached sca Add 'Reply to' to Cc The [Add 'Reply to' to Cc] checkbox can be selected to send a Cc copy to the be changed to 6, 12, or 18. • System Settings (Administrator): Default Sender Set This is used to store the sender name and e-mail address that is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 570
FAX SENDING AN IMAGE IN USB MEMORY MODE Follow the steps below to send a scanned image to a commercially available USB memory device that has been connected to the machine. This stores the file in the USB device. • Use a FAT32 USB memory with a capacity of no more than 32 GB. • When a default - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 571
Fax Fax USB Mem. Scan PC Scan Original Exposure Scan: Auto 8½x11 Text Send: Auto Resolution 200X200dpi File Format PDF PDF Color (page 5-59), CHANGING THE FILE FORMAT (page 5-60), CHANGING THE COLOR MODE (page 5-64), SPECIAL MODES (page 5-65) (1) (2) (3) USB Mem. Scan/Original - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 572
in black and white, press the [BLACK & WHITE 5 START] key. If the color mode of the [COLOR START] key is set to [Auto], the color of the original will be detected automatically and scanning in full color, grayscale or Mono2 will take place. • If the file type is [Encrypt PDF], a password entry - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 573
SCANNER/INTERNET FAX When "Sending data has been completed." operation, touch the [Cancel] key. • System Settings: USB-Device Check (page 7-25) This is used to check the connection of a USB device to the machine. • System Settings (Administrator): Scan Settings This is used to set the default color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 574
, see "ENTERING TEXT" (page 1-44) in "1. BEFORE USING THE MACHINE". Scan File Name Internet Fax Fax USB Mem. Scan PC Scan Original Exposure Scan: Auto 8½x11 Text Send: Auto Resolution 200X200dpi File Format PDF PDF Color Mode Auto/Grayscale Mono2 Special Modes Touch the [File Name - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 575
FAX SENDING A FAX IN INTERNET FAX MODE The basic procedure for sending a fax in Internet fax mode is explained below. This procedure can also be used to perform direct transmission by Direct SMTP. When a default address is configured in "Default 5 10 15 Condition Settings Address Review Address - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 576
Review File Format TIFF-F File Special Modes Quick File I-Fax Manual Reception Switch to Internet fax mode and display the image settings screen. (1) Touch the [Internet Fax in the system settings appears as the original size. Press the [BLACK & WHITE START] key. Scanning begins. 5 • If the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 577
] in the Web page menu. (Administrator rights are required.) Up to 900 characters can be entered. (The mail cancel the operation. • System Settings (Administrator): I-Fax Send Settings This is used to select Internet fax transmission settings default, a mail signature is not added. 5-39 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 578
can be changed when performing an Internet fax transmission. Preset items can be selected or "ENTERING TEXT" (page 1-44) in "1. BEFORE USING THE MACHINE". 1 Touch the [Send Settings] key in the base screen 04 No.05 No.06 No.07 No.08 No.09 No.10 No.11 No.12 OK 1 5 Enter the subject. (1) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 579
SCANNER/INTERNET FAX Send Settings OK To change the file name, touch the [File File Name Material for planning meeting 5 Body Text Body Entry Clear All OK Thank you for your continuous support. We have attached scanned data, which you have requested. Enter the body text and touch the [OK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 580
SCANNER/INTERNET FAX Send Settings OK Touch the [OK] key. 7 Subject File Name Sub: Schedule coordination meeting Material for planning meeting Body Text Thank you for your continuous support. We have attached sca When storing pre-set text for the subject and file name in the Web pages, up - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 581
Transmission) The same scanned image can be sent to multiple scan modes, Internet fax mode, and fax mode destinations in a single operation. Up to 500 destinations can be selected in one broadcast operation. Transmission Originals If you frequently use broadcasting to send images to the same group - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 582
SCANNER/INTERNET FAX (3) (2) Specify the destination. 5 10 15 Condition Settings Address Review Address Entry Global , it is convenient to store those destinations in a group key. 3 5 10 15 Condition Settings Address Review Address Entry Global Address Search To AAA AAA CCC CCC EEE EEE GGG GGG - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 583
the next page and press the [COLOR START] key or the [BLACK & 5 WHITE START] key. fax or fax destinations are included in the broadcast transmission, the [COLOR START] key cannot be pressed. Scanning will take place in Mono2. To cancel scanning... Press the [STOP] key ( ) to cancel the operation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 584
). Scanning will take place in Mono2 regardless of the color mode setting. Scan file size If a broadcast transmission is Print Job Scan to Fax Job Internet Fax Address Broadcast0001 Set Time Pages Status 10:00 04/01 020/003 Connecting AAA AAA BBB BBB 10:05 04/01 000/001 Waiting 1 1 10 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 585
(2) Display details on the broadcast Print Job Scan to Fax Job Internet Fax transmission. Address Start Time Pages Status (1) Touch the key of the completed broadcast Broadcast0001 Broadcast0002 10:00 04/01 010/003 NG000000 10:05 04/01 001/001 Send OK Job Queue 1 Complete transmission - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 586
PC-Fax driver Help. • To send an Internet fax using the PC-I-Fax function, the PC-Fax driver must be installed and then updated using the CD-ROM that accompanies the Internet fax expansion kit. For more information, see the Software Setup Guide. • This function can only be used on a Windows computer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 587
used to select the setting. Scan Internet Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8A½uxt1o1 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 588
SCANNER/INTERNET FAX AUTOMATICALLY SCANNING BOTH SIDES OF AN ORIGINAL (2-Sided Original) The automatic document feeder can be used to touch the highlighted key so that it is no longer highlighted. 2-sided scanning automatically turns off after the transmission operation is completed. 5-50 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 589
Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color page 5-53) System Settings (Administrator): Default Original Size Settings Set this if you - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 590
SCANNER/INTERNET FAX Specifying the original scan size (by paper size) If the size of the placed original is different from the displayed original size or you wish - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 591
SCANNER/INTERNET FAX Specifying the original scan size (by numerical values) When scanning a non-standard size original such as a card, follow these steps to specify the original size. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 592
SCANNER/INTERNET FAX Scan/Original Size Input 4 (1), (2) (3) OK Cancel OK X 11 (1 14) inch Y 8½ (1 8 1/2) inch Enter the scan size (original size). (1) Enter the X (horizontal) dimension of the original. With the [X] key highlighted, enter the X (horizontal) dimension of the original - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 593
size cannot be specified when [TIFF-S] is selected for the format in Internet fax mode. (The send size is fixed at 8-1/2" x 11" (A4 in landscape Tablet Image Orientation Touch the [Send Size] key. (1) 3 Scan/Original Auto Manual 5½x8½ 8½x11 8½x13 8½x13 8½x14 11x17 (2) Specify the send size. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 594
SCANNER/INTERNET FAX Scan/Original Scan Size 8½x11 129% Send Size 11x17 (2) OK 4 2-Sided 2-Sided Booklet Tablet Image Orientation Specify the orientation in which the original is placed. (1) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 595
. Photo Manual Text/Photo Text Photo Printed Photo Map color shading and fine details found on most maps. Select the mode and display the exposure settings screen. 1 (1) Touch the tab of the mode that you wish to use. (2) Touch the [Exposure] key. ☞ IMAGE SETTINGS (page 5-49) 2 When Fax/I-Fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 596
Manual 1 3 5 Original Image Type Text Text/ Prtd.Photo Printed Photo Photo OK Text/Photo Map Moiré Reduction Internet fax mode 3 (1) (2) (3) Internet Fax/Exposure OK Auto Manual is inserted.) System Settings (Administrator): Default Exposure Settings This is used to change the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 597
200X400dpi 400X400dpi 600X600dpi Half Tone In Internet fax mode, the [Half Tone] key can be touched to select halftone (except when [200X100dpi] is selected). When the original has many gradations of light and dark such as a photo or color illustration, halftone provides a more attractive image - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 598
fax mode) produces an image that is sufficiently legible. For photos and illustrations, a high resolution setting (600X600dpi, etc.) will produce a sharp Administrator): Initial Resolution Setting This is used to change the default resolution setting. CHANGING THE FILE FORMAT Changing the format ( - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 599
FAX (1) Scan/File Format File Type PDF TIFF Encrypt PDF XPS Programmed Specified Pages per File (2) Compression Mode None MH (G3) MMR (G4) (1-99) OK B/W Color setting for [Color/Gray] mode is the file format that is used when the [COLOR START] key is pressed, or when the [BLACK & WHITE - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 600
FAX 4 (3) Scan/File Format File Type PDF TIFF Encrypt PDF XPS Programmed JPEG Compression Ratio Low Medium High Specified Pages per File 1 (1-99) OK B/W Color . When [Encrypt PDF] is selected, a password entry screen will keyboard screen. Enter a password (maximum of 32 characters) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 601
fax is normally set to [TIFF-F]. If the destination Internet fax machine does not support full mode (it only supports simple mode), follow the steps below to select [TIFF-S]. Switch to Internet fax This is used to set the default compression mode for Internet fax transmission. 5-63 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 602
cannot be used in Internet fax mode. Start key Mode [COLOR START] key Auto Full Color [BLACK & WHITE START] key Mono2 Grayscale Scanning method The machine detects whether the original is color or black and white and automatically selects full color or black and white (Mono2 or Grayscale - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 603
entered and the base screen reappears. ☞ Internet fax mode (page 5-66) Scan mode, USB memory 10) Suppress Background Timer Slow Scan Mode Business Card Scan (1) [Program] key*1, 2 ☞ STORING SCAN OPERATIONS ) (page 5-80) (10) [Suppress Background] key ☞ WHITENING FAINT COLORS IN THE IMAGE (Suppress - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 604
"Scan mode, USB memory mode, Data entry mode" (page 5-65). Internet Fax/Special Modes OK Program Card Shot File (1) Transaction Report Erase Job Build Quick Business Card Scan (1) [Transaction Report] key ☞ CHANGING THE PRINT SETTINGS FOR THE TRANSACTION REPORT (Transaction Report) (page 5-83) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 605
SCANNER/INTERNET FAX STORING SCAN OPERATIONS (Programs) A destination, original settings, and functions can be Press the [START] key. The originals are scanned and transmitted. Considerable time is required to send the documents each month because the above settings must be selected. In addition - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 606
Fax Fax USB Mem. Scan PC Scan Original Exposure Scan: Auto 8½x11 Text Send: Auto Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color finishes, place the next original and press the [COLOR START] key or the [BLACK & WHITE START] key. Repeat until all pages - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 607
SCANNER/INTERNET FAX ERASING PERIPHERAL SHADOWS ON THE IMAGE (Erase) The erase document feeder is used. • When using USB memory mode, connect the USB memory device to the machine before performing the procedure below. Place the original. 1 Place the original face up in the document feeder - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 608
. A beep will sound to indicate that scanning is finished. If the destination is an Internet fax destination, press the [BLACK & WHITE START] key. To cancel scanning... Press the [STOP] key ( ) to cancel the operation. When the erase function is used, erase takes place at the edges of the original - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 609
SCANNER/INTERNET FAX SENDING AN IMAGE AT A SPECIFIED TIME (Timer Transmission) This function lets you specify a time at which a transmission or broadcast transmission will automatically take place. Transmission - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 610
FAX (1) Scan/Special Modes Timer (2) (3) OK Cancel OK Day of the Week Time 10 operation. Correct the time in the system settings and then perform the timer transmission procedure. ☞ CHECKING THE DATE AND TIME (page 5-5) Press the [COLOR START] key or the [BLACK time specification is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 611
SCANNER/INTERNET FAX SCANNING BOTH SIDES OF A CARD ONTO A SINGLE PAGE (Card Shot) This on the document glass. • When using USB memory mode, connect the USB memory device to the machine before performing the procedure below. Place the original face down on the document glass. 1 Specify the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 612
vertical dimension (Y) of the original with the keys. (A) To return the original size to the default size fax destination, press the [BLACK & WHITE START] key. To cancel scanning... Press the [STOP] key ( ) to cancel the operation. Turn the card over and press the [COLOR START] key or the [BLACK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 613
SCANNER/INTERNET FAX Place next original. (Pg.No.x) Press [Start]. When finished, press [Read-End]. Touch the [Read-End] key. 7 Configure Read-End If you will continue scanning - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 614
SCANNER/INTERNET FAX SCANNING MANY ORIGINALS AT ONCE (Job Build) This function fewer pages can be scanned. • When using USB memory mode, connect the USB memory device to the machine before performing the procedure below. Indicator line 1 Insert the originals face up in the document feeder tray. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 615
of originals. 5 If the destination is an Internet fax destination, press the [BLACK & WHITE START] key. To cancel scanning... Press the [STOP] key ( ) to cancel the operation. Insert the next set of originals and press the [COLOR START] key or the [BLACK & WHITE START] key. Press the [START] key - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 616
. A BC D ABCD When using USB memory mode, connect the USB memory device to the machine before performing the procedure below. Insert the originals face up in the document feeder tray. Adjust the original guides slowly. When the original is a different size than the size setting, set 1 the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 617
that it is highlighted. (2) Touch the [OK] key. Press the [COLOR START] key or the [BLACK & WHITE START] key. Scanning begins. A beep will sound to indicate Internet fax destination, press the [BLACK & WHITE START] key. To cancel scanning... Press the [STOP] key ( ) to cancel the operation. When - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 618
FAX in "BEFORE USING THE MACHINE" (page 1-40). Load page 5-65) Press the [COLOR START] key or the [BLACK & WHITE START] key. Scanning begins. A beep will sound to indicate that scanning is finished. 4 To cancel scanning... Press the [STOP] key ( ) to cancel the operation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 619
at which suppression takes place can be adjusted. Level [-] • This function cannot be used in Internet fax mode. • When using USB memory mode, connect the USB memory device to the machine before performing the procedure below. Place the original. 1 Place the original face up in the document feeder - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 620
SCANNER/INTERNET FAX (1) (2) 4 Scan/Special Modes OK Suppress Background Cancel OK indicate that scanning is finished. When the color mode setting of the [BLACK & WHITE START] key is [Mono2], the suppress background function will not operate if the [BLACK & WHITE START] key is pressed. To - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 621
MODES (page 5-65) Internet Fax/Special Modes Transaction Report (1) Cancel (2) OK OK Select print conditions. (1) Select the print conditions. (2) Touch the [OK] key. 4 Always Print Print at Error Print Original Image Do not Print • The print conditions for a transaction report are - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 622
/INTERNET FAX Press the [BLACK & default setting is . Single Sending: Print Out All Report/ Print Out Error Report Only /No Printed Report Broadcasting: Print Out All Report /Print Out Error Report Only/No Printed Report Receiving: Print Out All Report/Print Out Error Report Only/ No Printed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 623
the job status screen. Scan Internet Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Text Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto/Grayscale Mono2 Quick File Special - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 624
selector key ((2) below). Job queue screen (1) Print Job Scan to Fax Job Internet Fax Address Set Time Pages Status 1 Broadcast0001 10:00 04/01 020/003 Connecting 2 AAA AAA 3 BBB BBB 10:05 04/01 000/001 Waiting 1 1 10:22 04/01 000/004 Waiting 4 CCC CCC 10:30 04/01 000/010 Waiting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 625
jobs screen, a color bar appears next to the icon to indicate whether the job was executed in color or black & white. (However, the color bar icon does communication error or other problem. "Report Wait" An Internet fax has been sent for which a receive report was requested, and the machine is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 626
attached file, and thus printing was not possible. "Rejected" An Internet fax was sent from a party that is blocked. "NGxxxxxx" Transmission/reception was not successful because a communication error occurred (a 6-digit error code appears in xxxxxx.) "Error" An error occurred while the job was - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 627
the job queue of the job status screen of scan mode. • Received Internet fax is printed When reception is completed, the job moves to the completed jobs screen and "In Memory" appears. When printing ends, the status changes to "Printed" and the job is completed. In addition, the job is added to the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 628
broadcast transmission jobs, and received Internet fax forwarding jobs. Touch the key of 002 EEE EEE 010 FFF FFF Start Time Status 10:01 04/01 NG000000 10:10 04/01 NG000000 OK Retry 1 1 File Failed communication began. Status: Description of failure (error) The [Retry] key can be touched - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 629
STATUS Press the [JOB STATUS] key. 1 2 (1) (1) Print Job Address 1 Broadcast 2 AAA AAA 3 BBB BBB 4 CCC CCC Scan to Fax Job Internet Fax Set Time Pages Status 10:00 04/01 020/003 Connecting 10:05 04/01 000/001 Waiting 1 1 10:22 04/01 000/004 Waiting 10:30 04/01 000/010 Waiting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 630
the [JOB STATUS] key. 1 (1) (1) Select the job to which you wish to give Print Job Scan to Fax Job Internet Fax priority. Address 1 Broadcast 2 AAA AAA Set Time Pages Status 10:00 04/01 020/003 Connecting 10:05 04/01 000/001 Waiting Job Queue 1 Complete (1) Touch the mode tab of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 631
FAX ACTIVITY LOG (Image Sending Activity Report) IMAGE SENDING ACTIVITY REPORT You can have the machine print a log of recent image sending activity (date, name of other party, time required, result, etc.). The Image Sending Activity Report contains useful information such as the types of errors - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 632
Receive/Forward (page 7-20) When printing is not possible because the machine has run out of paper or toner, received Internet faxes can be forwarded to and printed by another previously stored Internet fax machine. • System Settings (Administrator): I-Fax Default Settings These settings are used to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 633
Data Receive/Forward (page 7-20) This setting is used to hide the [I-Fax Manual Reception] key that appears in the base screen of Internet Fax mode. When the [I-Fax Manual Reception] key is hidden, manual reception is initiated by touching the [Reception Start] key in the screen that appears when - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 634
received automatically or manually. • If "Fax Data Receive/Forward" is enabled in the system settings so that received faxes are forwarded to another machine, faxes retained in memory are also forwarded. At that time, the same password entry screen will appear as for printing. Forwarding will not - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 635
printing it out. When this function is enabled, follow the steps below to print a received image. * The factory default 10:28 Not checked 04/04/2010 10:14 Checked 1 04/04/2010 10:12 Not checked 5 04/04/2010 10:08 Checked 04/04/2010 10:00 Not checked 04/04/2010 10:00 Checked Delete Print - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 636
the image check screen. Image Check AAA AAA 04/04/2010 10:28 SCANNER/INTERNET FAX Back 1 / 3 Display Rotation 0001 0010 (1) (2) (3) (1) to all pages in the file, not just the displayed page. (5) [Print] key Touch to start printing. (6) Display zoom key Use this to set the zoom ratio of the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 637
or not you wish the machine to print the forwarded faxes. To have all received faxes printed before being forwarded, select "Print Out All Report" in "Print Style Setting". To have received faxes printed only when an error prevents forwarding, select "Print at Error". After configuring the settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 638
table. (1) Click [Sender Number/Address Registration] in the [Inbound Routing Settings] menu in the Web page. (2) Enter the sender address in "Internet Fax Address" or "Fax Number" as appropriate, and click the [Add to List] button. The entered address will be added to the "Address to be Entered - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 639
faxes received from a specific sender only, select [Forward Received Data from Below Sender], select the sender from the list, and then click the [Add] button. (4) Select the forwarding address. Forwarding addresses can be selected from the machine the file format to PDF. 4 (3) (2) Specifying - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 640
driver has been installed from the "Software CD-ROM" using the integrated installer. For the procedures for installing the scanner driver and configuring settings, see the Software Setup Guide Fax Fax USB Mem. Scan PC Scan Touch the [PC Scan] tab to switch to PC Scan mode. This machine is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 641
[At your computer] 3 SCANNER/INTERNET FAX Start the TWAIN-compliant application on your computer and select [Select Scanner] from the [File] menu. 4 (1) 5 Select the scanner driver of the machine. (1) Select [SHARP MFP TWAIN V]. (2) Click the [Select] button. (2) Select [Acquire Image] from the [ - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 642
" screen. In the "Preset" screen, select "Web Pages", "Photo", "FAX" or "OCR" depending on the original type and your scanning purpose. If scanning area in the preview window with your mouse. (3) Click the [Preview] button. The preview image will appear in the scanner driver. If you are not - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 643
FAX be created using the orientation that appears in the preview window. [Image Size] button: Click this button to specify on the scan settings, click the button to open scanner driver Help. • If the originals are placed in the document software application you are using. 8 5-105 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 644
[At the machine] 9 This machine is in the PC scan mode. Do not remove the original. Scanner IP address:250.160.102.106 Exit 10 PC scan in progress. Finish PC scan mode? No Yes SCANNER/INTERNET FAX Touch the [Exit] key in the touch panel. Touch the [Yes] key. 5-106 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 645
Tool Image file Server Scan to E-mail Scan to FTP Scan to Network Folder Fax server, document management software, workflow application, encryption server, etc. Using the application integration module kit, information on a generated image file can be entered at the touch panel and transmitted - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 646
(PDF format) on the "Sharpdesk/Network Scanner Utilities" CD-ROM. • For information on the license agreement and how to use the CD-ROM that accompanies the application integration module, see the separate "Sharpdesk licence kit" manual. • Using third party software applications Various types of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 647
Exposure Fax Data Entry Scan: 8½x11 Send: Auto Text Send Settings Resolution 200X200dpi Auto Switch to data entry mode and display the metadata set screen. (1) Touch the [Data Entry] tab. (2) Touch the [Metadata Entry] key. Address Review File Format PDF PDF 1 File Quick File Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 648
Internet Fax Fax Data Entry Select image settings and any other Address Book Original Scan: 8½x11 Send: Auto settings, and perform the scan send Address Entry Exposure Auto Text procedure. 6 Send Settings Resolution 200X200dpi Address Review File Format PDF File Color Mode - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 649
SCANNER/INTERNET FAX METADATA FIELDS The following three types of metadata are included in the XML file that is transmitted. • Data automatically generated by the machine: This data is always included in the XML file and is automatically stored on your computer. • Previously defined fields: - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 650
you to save the document data of a copy or fax job, or the data of a print job, as a file on the machine's hard drive. The file can be called USING DOCUMENT FILING IN EACH MODE 6-8 BASE SCREEN OF DOCUMENT FILING MODE 6-10 SAVING FILES WITH DOCUMENT FILING SAVING A FILE WITH "Quick File 6-11 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 651
print job, as a file on the machine's hard drive. The stored file can be retrieved and printed or transmitted as needed. Saving a file Scan Internet Fax Retrieving and using a stored file Print Send Fax Print Copy enable efficient file management. A password can also be established to prevent - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 652
handout was saved using document filing Ratio, color mode, and special mode settings must be no need to reselect copy settings or rescan the original. The job can be retrieved and printed using the same form you need. Using document filing The required form can be easily retrieved from the document - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 653
stored in this folder. When you store a job in the Main folder, you can specify a previously stored user name and assign a file name. A password can also be set when storing a file ([Confidential] save). Custom Folder Folders with custom names can be created inside this folder. When a document is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 654
" (A4) Max. 1700 * The indicated numbers are guidelines for the number of pages that can be stored when all pages are full color, and when all pages are black & white. Copying in sort mode uses the same memory area as the Quick File folder. For this reason, when too much data has been - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 655
the folders and the time. Periodic deletion of files stored in the machine helps to prevent the leaking of sensitive information and frees space on the administrator). To check information on the folders selected for file deletion: Print the "Document Filing Folder List" in the system settings. When - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 656
Use this to specify the owner of the file. The user saved in. Confidential: A password (5 to 8 digits) be retrieved and printed or transmitted by for by law, SHARP Corporation bears no operation of the Quick File function or File function by the operator that saves the data. 6-7 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 657
(2) (1) COPY Ready to send. IMAGE SEND DOCUMENT FILING Resend Scan Internet Fax Address Book Original Address Entry Exposure Fax USB Mem. Scan PC Scan Scan: 8½x11 Send: Auto Auto Send Settings Resolution 200X200dpi Address Review File Format PDF PDF File Color Mode Auto - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 658
information on using document filing in print mode, see "CONVENIENT PRINTER FUNCTIONS" (page 3-53) in "3. PRINTER". Using document filing in PC-Fax/PC-I-Fax mode To use document filing in PC-Fax or PC-I-Fax mode, select document filing settings in the PC-Fax driver. For more information, see Help in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 659
6 User 8 User 10 JKLMN OPQRST UVWXYZ Search 1 2 (4) (5) (6) (7) (1) Mode switch keys Use these keys to switch between copy, image send, and or a USB memory device is connected to the machine. ☞ "DIRECTLY PRINTING FROM THE MACHINE" (page 3-55) in "3. PRINTER" (6) [Search] key Touch this key to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 660
WITH "Quick File" When copying, printing or transmitting a document in copy mode, print mode, or image send Fax mode: ☞ Specifying the send size of the image (page 5-55) Color Mode Full Color Exposure 2 Auto 1. 81/2x11 2. 51/2x81/2 3. 81/2x14 4. 81/2x11 Plain 81/2x11 Special Modes 2-Sided Copy - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 661
highlighted after you touch the [OK] key. Select copy settings and then press the [COLOR START] key or the [BLACK & WHITE START] key. • Copying begins and the scanned document image is saved to the all files by key operation and to have all files automatically deleted when the power is turned on. 6- - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 662
Fax mode: ☞ Specifying the send size of the image (page 5-55) Color Mode Full Color Exposure 2 Auto 1. 81/2x11 2. 51/2x81/2 3. 81/2x14 4. 81/2x11 Plain 81/2x11 Special Modes 2-Sided Copy Assigning a file name: (page 6-16) • Specifying the folder: (page 6-16) • Storing a file as a confidential - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 663
and then press the [COLOR START] key or the [BLACK & WHITE START] key. • Copying begins and the scanned document image is saved to the hard drive. 4 The selected copy settings are also saved. selected. To cancel the File operation... Touch the [Cancel] key in the screen of step 3. 6-14 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 664
for a file. In addition, when confidential is selected and a password is established, other people will not be able to view the Name 2 Name 3 Name 4 1 2 Name 5 Name 6 Name 7 Name 8 Name 9 Name 10 Name 11 Name 12 All ABCD EFGH IJKL MNOP QRSTU VWXYZ etc. Touch the desired user name in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 665
Confidential Password User the folder 1 File Information Confidential Password User Name Name 1 File Name User 2 User 4 User 6 User 8 User 10 All Folders ABCD EFGHI JKLMN OPQRST UVWXYZ OK 1 2 a password has been set for the folder, a password entry screen appears. Enter the password of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 666
Select the [Confidential] checkbox so that a checkmark appears. Confidential mode is enabled and a password can be entered. (2) Touch the [Password] key. Password Cancel OK 2 Enter password via the 10-Key pad. Enter a password (5 to 8 digits) with the numeric keys and touch the [OK] key. As - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 667
in the Main folder or a custom folder. Neither printing nor transmission are performed. "Scan to HDD" SCREEN appears to the right of the key. (1) (2) COPY IMAGE SEND Ready to scan to HDD. Press [ Auto Resolution 200X200dpi Comp. Ratio Medium Color Mode Auto Mono2 Special Modes Auto (3) - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 668
adjust the exposure level. When finished, touch the [OK] key. (3) Exposure Scan to HDD/Exposure Auto Manual 1 3 5 Original Image Type Text Text/ Prtd.Photo Printed Photo Photo OK Text/Photo Map Moiré Reduction (2) (A) (1) (1) Select the appropriate original type for the original - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 669
such as catalogues. Even when the original is black and white, it is scanned as a full color original. The machine detects whether the original is color or black and white and automatically selects full color or black and white (grayscale) scanning. 2 Color Only the red areas of the original are - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 670
Modes] key is touched, the following screen appears. For more information on each setting, see "SPECIAL MODES" (page 5-65) in "5. SCANNER / INTERNET FAX". (1) (2) (3) Scan to HDD/Special Modes OK Special Modes Erase Slow Scan Mode Card Shot Job Build (4) (1) [Erase] key The erase function - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 671
the document glass with the scale. abc 2 (4) (2) (1) (3) COPY IMAGE SEND Ready to scan to HDD. Press [Start] to scan the [2-Sided Tablet] key as appropriate for the original. Press the [COLOR START] key or the [BLACK & WHITE START] key . Scanning begins. For the procedure for placing the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 672
DOCUMENT FILING When Scan to HDD is performed without appending file information, the following user name and file name are automatically assigned to the file. User Name: User Unknown File Name: Mode_Month-Day-Year_Hour-Minute-Second (Example: HDD_04042010_112030AM) Stored to: Main Folder When user - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 673
document filing and print or transmit the (page 1-16) in "1. BEFORE USING THE MACHINE". For Operation] and then [Document Filing] in the Web page menu, and select the folder that contains the file you wish to use. You can also show a preview of a stored file in the web pages. Change the mode. COPY - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 674
) Job Settings file-01 Select the job. Print Move Select the operation. Name 1 8½x11 Cancel F. Color Send Delete Property Change Image Check Detail Select the desired operation and configure settings. ☞ JOB SETTINGS SCREEN (page 6-30) ☞ PRINTING A STORED FILE (page 6-31) ☞ SENDING A STORED - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 675
authentication is enabled on the machine. When user authentication is not ABCD EFGHI User 2 User 4 User 6 User 8 User 10 JKLMN OPQRST UVWXYZ (4) Search 1 2 (1) [Main Folder] password has been set for a custom folder, a password entry screen will appear when the folder is touched. The password - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 676
2 04/04/2010 04/04/2010 04/04/2010 04/04/2010 Multi-File Print File Retrieve Scan to HDD Main Folder HDD Status Ex Data Access Search aaa.tiff Files Copy Scan Internet Fax OK Scan to HDD Printer Fax Display Style List Thumbnail If you wish to display only the file keys of a specific job - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 677
] key Touch this to select multiple files in a folder for printing. ☞ MULTI-FILE PRINTING (page 6-33) (7) Sort Order / Display Items This can be used in the thumbnail screen. The order of display of the file thumbnails can be changed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 678
used. 1 (2) (1) COPY IMAGE SEND DOCUMENT FILING File EFGHI User 2 User 4 User 6 User 8 User 10 JKLMN OPQRST UVWXYZ Search 1 2 Select the folder that Print Touch the key of the desired file. If a password is set for the selected file, a password entry screen will appear. Enter the password - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 679
color mode). (2) [Cancel] key Touch this key to cancel the operation and return to the file selection screen. (3) [Print] key Touch this key to print the selected file. ☞ PRINTING /04/2010 11:20 AM Color / B/W:Full Color Data Size:40B Document Style: Output: Pages:10 Special Modes: File Type: If - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 680
will be saved after printing. Output settings, 2-sided printing, special modes, the number of copies, and other settings can be selected. For more information, see "PRINT SETTINGS SCREEN" (page 6-32). • A file saved in black and white or grayscale cannot be printed in color. • When a long size - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 681
the file will be automatically deleted. (7) [Print and Save the Data] key Printing begins when this key is touched. The file will not be deleted after printing. (8) [B/W Print] checkbox Select this checkbox if the file was saved in color and you wish to print it in black & white. When the file is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 682
all files of a particular user in a folder or all files that have the same password in a folder. For more information, see "Batch printing" (page 6-35). • Multi-file printing of confidential files is not possible. • A file in the currently selected folder cannot be selected simultaneously with - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 683
Save the Data Apply the Number from Stored Setting of Each Job. Printing a selected file. The number of selected files appears in the number of selected files display. If you wish to use the number of copies that was stored with the file, go to step (3). (1) Touch the [Apply the Number from - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 684
Files User Name Password Delete the Data Cancel Print and Delete the Data Print and Save the Data Change PRT.No. Touch the [User Name] key. When user authentication is used, the user name that was used for login is automatically selected. (C) (B)(D) (A) 3 User Name 6 12 18 Default User Direct - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 685
Apply the Number from Stored Setting of Each Job. (1) (2) (3) 6 Batch Print User 1/ All Files User Name Password Name 1 Delete the Data Cancel Print and Delete the Data Print and Save the Data Change PRT.No. To set the number of copies, touch the [Change PRT.No.] key. If you wish to use the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 686
. 3 If you are sending a fax or an Internet fax, only the [BLACK & WHITE START] key can be used. • A file saved in black and white or grayscale cannot be transmitted in color. • A stored print job cannot be transmitted. • These transmission methods require installation of the corresponding options - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 687
Fax Fax (2) Address Book file-01 Name 1 (8) (3) Address Entry F. Color (4) Send Settings Resolution 200X200dpi File Format PDF PDF password for F-code communication. (4) [Send Settings] key This key appears in scan mode and Internet fax name, and the color mode (color/black & white). - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 688
from being moved, or automatically or manually deleted. Three properties are available for To protect a "Confidential" file, a password is set. (The password must be entered to retrieve the file.) -01 Select the job. Print Move Name 1 8½x11 Cancel F. Color Send Delete Property Change Image - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 689
DOCUMENT FILING Restrictions on changing the property • A file that is set to "Sharing" can be changed to "Protect" or "Confidential". However, a "Sharing" file that is saved in the Quick File folder can only be changed to "Protect". • A file that is set to "Protect" can be changed to "Sharing" or " - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 690
job. Print Move Name 1 8½x11 Cancel F. Color Send Delete a computer, the file is not copied to the specified folder with the User 4 User 6 User 8 User 10 All Folders ABCD EFGHI JKLMN OPQRST UVWXYZ password is set for the selected folder, a password entry screen will appear. Enter the password - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 691
FILING 4 Job Settings / Move file-01 Name 1 Select the folder the file is moved to. File Name Move to: file-01 User 2 8½x11 Cancel F. Color Move Touch the [Move] key. A file whose property is "Protect" cannot be moved. To move a protected file, change its property to "Sharing" or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 692
that you wish to delete and touch the [Delete] key. ☞ SELECTING A FILE (page 6-29) 1 Job Settings file-01 Select the job. Print Move Name 1 8½x11 Cancel F. Color Send Delete Property Change Image Check Detail Touch the [Delete] key. Delete the file data? Name 1 2 file-01 No Yes Check - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 693
filing. Select the desired file and touch the [Image Check] key. ☞ SELECTING A FILE (page 6-29) 1 Job Settings file-01 Select the job. Print Move Name 1 8½x11 Cancel F. Color Send Delete Property Change Image Check Detail Touch the [Image Check] key. Image Check file-01 2 Name 1 8½x11 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 694
check screen. Image Check file-01 Name 1 8½x11 F. Color DOCUMENT FILING Back Display Rotation (1) (2) 0001 0010 (3) (1) The rotation applies to all pages in the file, not just the displayed page. A print file cannot be rotated. (5) [Detail] key This shows the detailed information screen. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 695
the [Call] key. 3 Copy Copy Computer05 Copy 10:13 04/04 001/001 OK 10:03 04/04 001/001 OK 10:01 04/04 003/003 OK 10:00 04/04 010/010 OK (1) Detail Call (2) The job settings screen appears. Select and perform the desired operation. ☞ JOB SETTINGS SCREEN (page 6-30) ☞ PRINTING A STORED FILE (page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 696
a file or folder on the machine's hard drive. Searching is possible 1 (1) (2) COPY IMAGE SEND DOCUMENT FILING User 2 User 4 User 6 User 8 User 10 JKLMN OPQRST UVWXYZ Search 1 2 Open the file Search User Name 2 File or Folder Name Password Cancel Start Search Touch the [User Name] - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 697
Default User Direct Entry ABC User Name 1 Name 3 Name 5 Name 7 Name 9 Name 11 All Cancel OK Name 2 Name 4 1 2 Name 6 Name 8 Name 10 Name name that have a certain password, touch the [Password] key and enter the password. (It is not possible to search using a password only.) Using the file - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 698
DOCUMENT FILING Search User Name Name 1 File or Folder Name Password file-01 4 Cancel Start Search Touch the [Start Search] key. The search can also use the Web pages to search for a file. Click [Document Operations], [Document Filing], and then [Search] in the Web page menu. 6-49 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 699
follow the steps below. 1 (2) (1) COPY IMAGE SEND DOCUMENT FILING File Retrieve Scan to EFGHI User 2 User 4 User 6 User 8 User 10 JKLMN OPQRST UVWXYZ Search 1 2 Open the folder that Multi-File Print Touch the [Search] key. Search 3 User Name File or Folder Name Password Search within - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 700
18 Default User Direct Entry ABC User Name 1 Name 3 Name 5 Name 7 Name 9 Name 11 All Cancel OK Name 2 Name 4 1 2 Name 6 Name 8 Name 10 Name that have a certain password, touch the [Password] key and enter the password. (It is not possible to search using a password only.) Using the file - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 701
DOCUMENT FILING Search (1) (2) Cancel Start Search User Name Name 1 File or Folder Name Password file-01 Search within Current Folder 5 Start searching. (1) Touch the [Search within Current Folder] checkbox so that it is selected . To search only files that - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 702
Screen Settings 7-59 • Preview Setting 7-60 • Remote Operation Settings 7-60 Device Control 7-61 • Other Settings 7-61 • Disabling of Devices 7-63 • Fusing Control Settings 7-63 Copy Function Settings 7-64 • Initial Status Settings 7-64 • Other Settings 7-65 • Color Adjustments 7-67 7-1 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 703
Network Settings 7-68 Printer Settings 7-69 • Default Settings 7-69 • Interface Settings 7-70 • Auto Color Calibration 7-71 Image Send Settings 7-72 • Operation Settings 7-72 • Scan Settings 7-76 • I-Fax Settings 7-78 Document Filing Settings 7-82 • Other Settings 7-82 • Document Output - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 704
login as an administrator is required. For example, the following settings can be configured: • Storing users of the machine • Energy save settings • Settings related to the operation panel • Settings for peripheral devices installed on the machine. • Settings related to the copy function • Network - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 705
operation (7) System Settings Address Control Address Type: Search Number: Address Name (Required): Initial (Optional): E-mail (1-999) Cancel OK III III JJJ ] key This cancels a setting and returns you to the previous screen. (10) [OK] key Touch this to store the current settings. (11) Scroll - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 706
operation panel. When the [SYSTEM SETTINGS] key is pressed, the following menu screen appears on the touch panel. System Settings Total Count Paper Tray Settings Printer Condition Settings Default Settings Address Control Document Filing Control Admin Password Exit List Print (User) Fax Data - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 707
on the machine specifications and peripheral devices installed, it may not be possible to use some settings. • For explanations of settings related to the fax function, see "SYSTEM SETTINGS FOR FAX" (page 7-94). Total Count ■ Total Count ● Job Count ● Device Count Item Factory default setting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 708
Book ● Custom Index ● Program Fax Data Receive/Forward Item ■ Fax Data Receive/Forward ● I-Fax Settings* X Reception Start X Manual Reception Key in Initial Screen X Forward Received Data * When the Internet fax expansion kit is installed. SYSTEM SETTINGS Factory default setting Page 7-13 Plain - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 709
Settings Item ■ Printer Condition Settings ● Printer Default Settings X Copies X Orientation X Default Paper Size X Default Paper Type X Initial Resolution Setting X Disable Blank Page Print X Line Thickness X 2-Sided Print X Color Mode X N-Up Print X Fit To Page X Output ‹ Print per Unit ‹ Staple - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 710
SYSTEM SETTINGS Document Filing Control Item ■ Document Filing Control Factory default setting Page 7-24 USB-Device Check Item ■ USB-Device Check Factory default setting - Page 7-25 User Control Item Factory default setting Page ■ User Control* 7-25 ● Modify User Information - 7-25 * - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 711
for automatic two-sided copying is counted as two pages. • Pages printed directly from the machine such as list prints are included in the "Other Prints" count. • The items displayed (or printed) will vary depending on the machine specifications and peripheral devices installed. Device Count This is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 712
Default Settings The default settings for operation of the machine can be configured. Touch the [Default Settings] key and select the settings. Clock Adjust Use this to set the date and time in the machine time begins. Date Format The format used to print the date on lists and other output can be - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 713
showing the settings and information stored in the machine can be printed. Touch the [List Print (User)] key and select the settings. List name Description All Custom Setting List This list shows the hardware status, software status, printer condition settings, paper tray settings, and total - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 714
Change 1 6 Copy Print Feeding Approved Job Fax I-Fax Doc. Filing Settings colored paper, or a user type, [Fax] and [Internet Fax] cannot be selected. • If the paper size specified here is different from the size of paper that is loaded in a tray, a problem or misfeed may result when printing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 715
Plain, Pre-Printed, Recycled, Letter Head, Pre-Punched, Color, User Type Auto-Inch (8-1/2" x 14", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2"), (8-1/2" x 11"), Auto-AB (A4) Envelope Com-10, Monarch, DL, C5 *1 When a 500-sheet paper feed unit is installed. *2 Heavy Paper: 28 lbs to 56 lbs ( - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 716
installed. Auto Tray Switching When a tray runs out of paper during printing the paper size saves you the trouble of setting the size each time dimensions of the paper. "Size Input-Inch" The X dimension can be set to a value from 5-1/2" to 14". The factory default setting is 11". The Y dimension - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 717
installed. • For explanations of settings related to the fax function, see "SYSTEM SETTINGS FOR FAX from Operation Panel" Default Address Setting" (page 7-77) or "Inbound Routing Settings" / "Document Administration Function" (in the Web pages). - When "Disable Registering Destination from Operation - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 718
Fax: Store an Internet fax address in a one-touch key. • Direct SMTP:Store a Direct SMTP address in a one-touch key. • Fax: Store a fax up to 10 characters for 64 characters). File Format Specify the format of the file to be generated and the compression mode for black & white mode and color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 719
fax address is stored I-Fax Address Enter an Internet fax address (max. 64 characters). File Format Compression Mode: Select the compression mode for transmission. Request Internet Fax the receiving machine is set to only receive e-mail from specific addresses Enter the specified specific e-mail - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 720
Program 7 Program 9 Program 11 Program 2 Program 4 Program 6 Program 8 Program 10 Program 12 Back Add New • [Add New] key Use this to add a new screen for an address. Select the mode in which the address is used (Internet fax, scan, etc.) When a mode is selected, the settings for that mode appear - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 721
Initial Screen This displays the [I-Fax Manual Reception] key in the base screen of Internet fax mode. Forward Received Data When the machine cannot print because it is out of paper or out of toner, received faxes can be forwarded to another Internet fax machine. • To store a forwarding address, see - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 722
computer that does not have the provided print driver installed). When printing using the printer driver, the printer driver settings take precedence over the printer condition settings. Settings Copies Item Orientation Default Paper Size Default Paper Type Initial Resolution Setting Disable - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 723
A4. (This function may not take effect with some print methods.) *3 Only effective when printing PDF, JPEG, and TIFF files. *4 When a finisher is installed. PCL Settings This is used to set the symbol sets, fonts, and line feed code used in a PCL environment. Settings Item PCL Symbol Set Setting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 724
SYSTEM SETTINGS PostScript Setting When an error occurs during PostScript printing, these settings determine whether or not an error notice is printed and whether or not the PostScript data is received in binary format. Settings Item Print PS Error Binary Processing Description Selections When - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 725
delete them before deleting the folder. Settings Item Folder Name Initial of Folder Password of Folder Select User Name Description Enter a name (maximum of 28 it is already being used for another folder. Enter up to 10 characters for the initials. The initials you enter here determine the position of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 726
. The status of a USB device that is not compatible with the machine will not appear. User Control This section explains settings for user control. Index Login Name Password My Folder E-mail Address Authentication Settings Pages Limit Group Authority Group Favorite Operation Group User Number - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 727
by the administrator of the machine. Accessing the System Settings Printer Condition Settings Default Settings Address Control Document Filing Control Admin Password Exit List Print (User) Fax Data Receive/Forward USB-Device Check Touch the [Admin Password] key. System Settings Admin Password - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 728
method, the [E-mail Address] key will appear below the "User Name". • For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Maintenance & Safety Guide. • This completes the administrator login procedure. The system settings (administrator) can now be used - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 729
on login procedures when user authentication is enabled, see "USER AUTHENTICATION" (page 1-16) in "1. BEFORE USING THE MACHINE". • To logout... Press the [LOGOUT] ( ) key. (Except when entering a fax number.) (If Auto Clear activates, logout will automatically take place.) 7-28 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 730
(Administrator) List The system settings that appear following administrator login are shown below. The default setting for each item is also shown. • Depending on the machine specifications and peripheral devices installed, it may not be possible to use some settings. • For information on the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 731
Energy save Item ■ Energy Save ● Toner Save Mode X Print X Copy ● Auto Power Shut-Off ● Auto Power Shut-Off Timer ● Preheat Mode Setting Operation Settings Item ■ Operation Settings ● Other Settings X Keys Touch Sound ‹ Key Touch Sound at Initial Point X Auto Clear Setting ‹ Cancel Auto Clear Timer - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 732
Has Password ‹ Operational Authority Prohibited ‹ View Password Entry Screen Display in Both PC and MFP *1 This cannot be set on the machine. Set this in the system settings in the Web pages. *2 When the Internet fax expansion kit is installed. *3 When the facsimile expansion kit is installed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 733
*2 When a finisher is installed. *3 When a color-related problem has occurred. SYSTEM SETTINGS Factory default setting Inch Copy: None Fax/Image Send: 8-1/2" x 11" Scan to HDD: 8-1/2" x 11" All Disabled Plain Paper 3 - - - Disabled Disabled Disabled Disabled Disabled Disabled Disabled 16 - 23 lbs - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 734
X Auto Color Calibration Factory default setting Full Color Varies depending on the machine configuration Auto 100% 1-Side to 1-Side - 5 5 - 999 1/2" 1/2" 1/2" X: 3-3/8", Y: 2-1/8" Disabled Disabled Disabled Disabled Disabled Enabled Disabled Enabled Disabled Factory default - Page 7-64 7-64 7-65 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 735
Enable NetBEUI ● Reset the NIC ● Ping Command Item Printer Settings Item ■ Printer Settings ● Default Settings X Prohibit Notice Page Printing X Prohibit Test Page Printing X A4/Letter Size Auto Change X Print Density Level ‹ Color ‹ Black & White X CMYK Exposure Adjustment X Bypass Tray Settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 736
Displayed Setting ‹ Disable Switching of Display Order ‹ Hold Setting for Received Data Print*3 ‹ Erase Width Adjustment • Edge Clearance Width SYSTEM SETTINGS Factory default setting Scan (fax when fax option is installed) Disabled Enabled Tab Switch: ABC, Address Type: All Page 7-72 7-72 7-72 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 737
to Disable Registration ‹ Disable Registering Destination from Operation Panel ‹ Disable Registering Destination on Web Page Fax Number*2 • I-Fax Own Address*1 ‹ Registration of Own Name Select ● Scan Settings X Other Settings ‹ Default Sender Set ‹ Default Color Mode Settings • Black & White • Color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 738
Broadcasting • Black & White • Color/Grayscale ‹ Default Address Setting ● I-Fax Settings*1 X I-Fax Default Settings ‹ Auto Wake Up Print ‹ Compression Setting ‹ Speaker Volume Setting • Receive Signal • Communication Error Signal ‹ Original Print on Transaction Report ‹ Transaction Report Print - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 739
Domain Name Setting *1 When the Internet fax expansion kit is installed. *2 When the facsimile expansion kit is installed. *3 When the Internet fax expansion kit or facsimile expansion kit is installed. *4 When network connection is enabled. Factory default setting Disabled 1 hour 2 Unlimited All - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 740
Authority Setting ‹ Delete File ‹ Delete Folder ‹ Change Password X Delete All Quick Files ‹ Delete ‹ Delete quick files at power up (protected files excluded) X Default Color Mode Settings ‹ Color ‹ Black & White X Default Exposure Settings ‹ Original Image Type ‹ Moiré Reduction X Initial - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 741
HDD X Fax Send*2 ‹ Copy ‹ Scan Send ‹ Internet Fax Send (Incl. PC-I-Fax)*1 ‹ Fax Send (Incl. PC-Fax)*2 ‹ Scan to HDD ● Automatic Deletion of File Settings *1 When the Internet fax expansion kit is installed. *2 When the facsimile expansion kit is installed. SYSTEM SETTINGS Factory default setting - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 742
List Print (Administrator) Item ■ List Print (Administrator) ● Administrator Settings List ● Image Sending Activity Report ● Data Receive/Forward List ● Web Settings List*1 ● Metadata Set List*2 *1 When network connection is enabled. *2 When the application integration module is installed. Security - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 743
X Disabling of Bypass-Tray in Duplex Copy X Disabling of Auto Paper Selection ● Printer Settings X Prohibit Notice Page Printing X Prohibit Test Page Printing X Exclude Bypass-Tray from Auto Paper Select SYSTEM SETTINGS Factory default setting Disabled Disabled Disabled Disabled Disabled Disabled - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 744
installed. *3 When a color-related problem has occurred. *4 When network connection is enabled. *5 When the Internet fax expansion kit is installed. *6 When the facsimile expansion kit is installed. Change Administrator Password Item ■ Change Administrator Password SYSTEM SETTINGS Factory default - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 745
- ● Restore Configuration - Sharp OSA Settings Item Factory default setting ■ Sharp OSA Settings ● External Account Setting*1 X External Account Control Disabled X Enable Authentication by External Server Disabled ● USB Driver Settings*2 X External Keyboard Internal driver X USB Memory - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 746
authentication for color copying only". • If auto login fails for some reason when auto login is enabled, or the login user does not have administrator rights, all system settings or the system settings (administrator) will lock. In this event, the administrator should touch the [Admin Password] key - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 747
Control] - [Default Settings] - [Release the Lock on Machine Operation Panel] in the Web page menu. Disabling of Printing by Invalid User Printing by users whose information is not stored in the machine, such as printing without entering valid user information in the printer driver or printing of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 748
User Other User Login Name admin users Other Password (See the Maintenance & Safety Guide.)* 1 users*1 - My Folder Main Folder Authentication Settings Login Locally - Pages Limit Group Unlimited*1 Authority Group*2 Admin User*1 Guest*1 Favorite Operation Group Following the System - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 749
setting is [User]. For more information, see "Authority Group List" (page 7-50). Favorite Operation Group The favorite operation group that will be applied at login appears. The factory default setting is [Following the System Settings]. The setting can be changed in the [User Control] menu - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 750
3 Group 5 Group 7 Group 9 Group 11 Group 2 Group 4 Group 6 Group 8 Group 10 Group 12 Back Add New • [Add New] key Use this to add a new group. on the settings, see "Settings". To return a group to the factory default state, set "Select the Group Name to be the Registration Model" to "Unlimited - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 751
5 Group 7 Group 9 Group 11 Group 2 Group 4 Group 6 Group 8 Group 10 Group 12 Back Add New • [Add New] key Use this to add a new be stored. For information on the settings, see "List of settings and factory default settings of template groups" (page 7-51). Editing an authority group A group - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 752
and factory default settings of template groups Group Name Item Select the Group Name to be the Registration Model Copy Color Mode Approval Setting Special Modes Usage Network Folder Pull Print Printer Color Mode Approval Setting USB Memory Direct Print FTP Pull Print Image Send Approval - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 753
Settings Prohibited Custom Link Setting Prohibited Operation Manual Download Allowed *1 For information on each setting, see the system settings (general/administrator) lists. *2 All allowed except "Change Administrator Password". Only Black & White Allowed Prohibited Prohibited [1-Sided - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 754
the language that appears on the keyboard. Select the color pattern used in the touch panel. When retention is enabled in the printer driver and print data has been spooled to the machine, you can have the spooled print data automatically print out when the user who enabled retention logs in. Select - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 755
SYSTEM SETTINGS Home Screen List Home screen settings must be previously stored. Select a home screen when storing a favorite operation group. Settings Item Home Screen Name Select the Home Screen to be the Registration Model Display Title Title Display the User Name Display the Date - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 756
Count This displays the total number of pages printed by each user. When the [User Count] The page limit set for the user appears in parentheses below the count. • Counts of devices that are not installed do not appear. • A user count can be saved in the screen that appears when [User Control] - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 757
SYSTEM SETTINGS Resetting user counts Select a user in the setting screen and touch the [Reset] key. A count reset screen for that user will appear. The reset screen will vary depending on whether a single user or multiple users were selected. The items displayed in each case are described in the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 758
amount of toner used for printing. Print data Print example when "Toner Save Mode" is enabled [Print] in Toner Save Mode is only effective when the machine's printer driver is not used. When the printer driver is used, the printer driver setting takes precedence. This function may not operate in - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 759
is enabled and a display language is specified in the favorite operation group, that setting is given priority. Disabling of Bypass Printing This is used to disable bypass printing (printing other jobs ahead of a job that has been stopped* because the paper required for the job is not in any of the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 760
MFP Display Pattern Setting One of six color patterns can be selected for the color pattern in the touch panel. A sample keys to their factory default state. This setting can only be configured in the Web pages. It cannot be configured in the touch panel of the machine. Home Screen Settings Use - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 761
selection screen and the received fax list screen is list or thumbnails. Remote Operation Settings Configure settings required for remote operation of the machine from a computer connected to the same network. Remote Software Operation Operational Authority View Password Entry Screen This is used - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 762
, Long Size When [None] is selected, the original size does not appear and must always be set manually. Original Feeding Mode The following original feeding modes can be set to operate by default in copy, Scan to HDD, and image send modes. When a mode is frequently used, this saves you from having - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 763
until the job is finished. During optimization, the following operations are not possible: • Web page access, reception of print data • Use of keys on the operation panel • Turning off the power with the main power switch of the machine. • Auto Power Shut-Off When optimization is completed, the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 764
can cancel the setting. Promptly contact your dealer or nearest SHARP service department to have a service technician cancel the setting and resolve the color-related problem. Fusing Control Settings These are used to control the toner fusing temperature according to the weight of the paper. These - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 765
The following settings are related to copying. Touch the [Copy Function Settings] key to configure the settings. Default settings selected with these settings apply to all functions of the machine (not just the copy function). Initial Status Settings The copier settings are reset when the [POWER - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 766
the exposure level when [Auto] is used for the copy exposure. Color Use this to set the copy exposure level in color mode for the document glass and for the automatic document feeder. Black & White Use this to set the copy exposure level in black & white mode for the document glass and for the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 767
, the last paper tray that was loaded with paper automatically becomes the default paper tray for copy mode, until the machine is reset. Color 600dpi x 600dpi Scanning Mode for Document Feeder The resolution for copying in color using the automatic document feeder can be changed from 600 x 300 dpi - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 768
This returns the stored color balance values to the factory default values (all color balance values are "0" for the 8 levels of each color). Auto Color Calibration This is used to perform automatic color correction when the color in color copies is off. The machine prints a test patch, the test - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 769
Enable TCP/IP" below. • If DHCP is used, the IP address assigned to the machine may change automatically. If the IP address changes, specify the printer port setting again and then print. IPv6 Settings When using the machine on a TCP/IP (IPv6) network, use this setting to configure the IP address of - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 770
setting allows letter (8-1/2" x 11") size paper to be used if A4 size paper is not loaded. Print Density Level This lightens or darkens the print density of color and black and white images. The print density can be adjusted to five levels. CMYK Exposure Adjustment This is used to adjust the density - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 771
errors occur frequently, it is recommended that you use the factory default setting "Auto". Enable Network Port This is used to enable printing from the network port. Network Port Emulation Switching This setting is used to select the emulated printer language when the machine is connected by - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 772
Calibration This is used to perform automatic color correction when the color copy or print output appears to contain the incorrect colors throughout the document. The machine prints a test patch, the test patch is scanned, and the color is automatically corrected. After the [Execute] key is touched - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 773
to configure the settings. For explanations of settings related to the fax function, see "SYSTEM SETTINGS FOR FAX" (page 7-94). Operation Settings The operation settings below apply to all image send functions. Other Settings Default Display Settings You can select one of 5 base screen types for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 774
10 Operation Panel This disables address control from the machine Print (When the Internet fax expansion kit or facsimile expansion kit is installed.) This function holds received faxes and Internet faxes in memory without printing them. The faxes can be printed by entering a password (factory default - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 775
are used to disable the following transmission operations. Disable [Resend] on Image Send Mode Fax Transmission (When the Internet fax expansion kit is installed.) This prohibits PC-I-Fax transmission. Disable PC-Fax Transmission (When facsimile expansion kit is installed.) This prohibits PC-Fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 776
number of the machine and the name of the user. Sender Data Registration Use this to store the sender name for fax and Internet fax, the sender number for fax, and the sender address for Internet fax. The stored sender name and fax sender number or Internet sender address will be printed at the top - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 777
used to set the default file format for Scan to E-mail and USB memory mode when the e-mail address is entered manually by touching the [Address Entry] key. File Format PDF, TIFF, JPEG (B/W:TIFF), Encrypt PDF, XPS Black & White Compression Mode: None, MH(G3), MMR(G4) Color/Grayscale Compression Ratio - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 778
MB to 10 MB in a specific signature fax destinations, the limit set in "Maximum Size of E-mail Attachments (E-mail)" (page 7-77) is given priority. Default Address Setting A default address can be stored that makes it possible to transmit by simply pressing the [COLOR START] key or the [BLACK - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 779
kit is installed. SYSTEM SETTINGS I-Fax Default Settings These settings are used to configure the default settings for Internet fax. Auto Wake Up Print When the [POWER] key ( ) is "off" (but the main power switch is "on") and an Internet fax is received, this function activates the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 780
). • The Image Sending Activity Report can also be printed manually. See "List Print (Administrator)" (page 7-85) in the system settings (administrator). Body Text Print Select Setting Image files attached to Internet faxes are normally printed. This setting can be enabled to also have the e-mail - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 781
. Set Address for Data Forwarding When the machine is unable to print a received fax, the fax can be forwarded to another machine. This setting is used to configure the address of the other machine. Forwarding to Enter the forwarding address (maximum of 64 characters). Direct SMTP Select this to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 782
printed. When [Inside the Received Image] is selected, the date and time of reception is printed which the machine automatically checks the mail server (POP3 server) for received Internet faxes. The or allowed. Enter the address/domain (maximum of 64 characters) and touch the [Store] key. If - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 783
password, this setting allows the administrator password to be entered instead of the password Color Auto, Full Color, 2 Color Black & White Mono 2, Grayscale Default Exposure Settings Default exposure settings for document filing can be configured. Select [Auto] or [Manual]. If you select [Manual - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 784
1" (20 mm) in increments of 1/8" (1 mm) for edge erase. Card Shot Settings This is used to set the default original size for the card shot function. Both the X (horizontal) and Y (vertical) dimensions of the original can be set from 1" (25 mm) to 8-1/2" (210 mm) in increments of 1/8" (1 mm). Fit to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 785
a stored file can be allowed or prohibited by operation type and by the mode from which the file was stored. The items that appear will vary depending on the functions that have been added to the machine. Item Print Scan Send Internet Fax Send Fax Send Description For each mode, select whether or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 786
Junk Fax Number List • Anti Junk Mail/Domain Name List • Inbound Routing List • Document Admin List Web Settings List (When network connection is enabled.) This prints a list of the settings that are configured in the Web pages. Metadata Set List (When the application integration module is installed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 787
.1X; detailed IEEE802.1X settings are configured in the Web pages. Some Web page settings may not allow connection to the machine, or the settings may not allow printing, scanning, or Web page display. In this case, deselect this setting and change the Web page settings. Advanced IEEE802.1X settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 788
by users whose information is not stored in the machine, such as printing without entering valid user information in the printer driver or printing of a file on an FTP server from the Web pages, can be prohibited. Operation Settings Cancel Auto Clear Timer This setting is used to disable Auto - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 789
copying Printer Settings Prohibit Notice Page Printing This setting is used to disable printing of notice pages. Prohibit Test Page Printing This setting is used to disable printing of test pages. When this setting is enabled, "Printer Operation Panel This disables address control from the machine - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 790
operations. fax expansion kit is installed.) This prohibits PC-I-Fax transmission. Disable PC-Fax Transmission (When the facsimile expansion kit is installed.) This prohibits PC-Fax transmission. Document Filing Settings Disable Stamp for Reprinting When a stored file is retrieved and printed - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 791
once again for confirmation purposes. For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Maintenance & Safety Guide. Product Key The procedures for entering the product keys of the expansion kits are explained below. Touch the [Product Key] key to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 792
not copied when device cloning is performed: • List print and fax forwarding items. • Count and device status display items. • IP address of the machine, device name, administrator password, sender names for image send, and other information that is specific to the machine. • Screen contrast, color - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 793
before restoring the factory default settings, print the current settings using "List Print (Administrator)" (page 7-85) in the system settings (administrator). When settings are changed, the changes will take effect after the machine is restarted. To restart the machine see "TURNING THE POWER - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 794
or application communication module is installed.) When installing the external account module or application communication module, set the driver of the USB device to be connected. Configure the settings below based on the specifications of your Sharp OSA application. External Keyboard Select - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 795
Control ■ Address Control ● Address Book ● F-Code Memory Box Item Fax Data Receive/Forward Item ■ Fax Data Receive/Forward ● Fax Settings X Receive Setting X Multiple Set Print X Staple* X Forward Received Data * When a finisher is installed. Factory default setting - - Page 7-95 7-95 7-97 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 796
specifically used for fax in "Address Control". For items that are also used for other functions, see "Address Control" (page 7-16 key is specified as an end receiving machine in an F-code relay broadcast transmission. - When "Disable Registering Destination from Operation Panel" (page 7-73) is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 797
name. Enter up to 10 characters for the initials. The machine does not use a passcode. The destination fax number can be a maximum of 64 fax to a foreign country, telephone line conditions can sometimes distort the fax or interrupt the transmission. If errors frequently occur when sending a fax - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 798
to store memory boxes for various types of F-code communication. When the [F-Code Memory Box] key is touched, the following screen appears. System Settings F-Code Memory Box Sort Polling Memory Box 1 Box 3 Box 5 Box 7 Box 9 Box 2 Box 4 Box 6 Box 8 Box 10 Back Add New 1 2 • [Add New] key Use this - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 799
memory box are necessary for the other machine to poll your machine (request transmission) using F-code communication. • Confidential: Store a memory box for F-code confidential reception. In addition, store a "Print PIN" in the memory box to print faxes received by confidential reception. The sub - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 800
an existing extension phone is connected to the machine. Fax reception is begun by manual operation after answering on the extension phone. Specify whether or not two or more copies of received faxes will be printed. The number of copies is set in "Fax Output Settings", (page 7-106). Staple Forward - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 801
• Depending on the machine specifications and peripheral devices installed, it may not be possible to use some settings. Image Send Settings Item ■ Image Send Settings ● Fax Settings X Fax Default Settings ‹ Dial Mode Setting ‹ Auto Wake Up Print ‹ Pause Time Setting ‹ Fax Dest. Confirmation Mode - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 802
for Data Forwarding ‹ Receiving Date & Time Print ‹ Fax Output Settings X Allow/Reject Number Setting X Fax Polling Security SYSTEM SETTINGS Factory default setting Page Print Out Error Report Only Print Out All Report No Printed Report Print Out Notice Page 7-103 Disabled Disabled Enabled - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 803
fax, etc.) can be configured. Touch the [Image Send Settings] key to configure the settings. Fax Settings Fax Default Settings The fax and a fax is received, this function automatically activates the machine and prints the fax. When this function is disabled, received faxes are not printed until the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 804
Report can also be printed manually. See "List Print (Administrator)" (page 7-85). ECM Line conditions can sometimes distort a transmitted fax image. When ECM (Error Correction Mode) is turned on, pages that are distorted are automatically re-transmitted. If the other machine supports Super G3, ECM - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 805
scanned. Note that this setting does not apply to manual transmission. Printing Page Number at Receiver This setting is used to add the page number to the top of each fax page printed by the receiving machine. Date/Own Number Print Position Setting This setting determines the position of the date - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 806
Forwarding When a problem prevents the machine from printing a received fax, the received fax can be forwarded to another fax machine. This setting is used to program the fax number of the destination fax machine. Only one forwarding fax number can be programmed (maximum of 64 digits). To insert - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 807
your machine. The stored fax numbers are called passcode numbers. Up to 10 passcode numbers can be stored (maximum of 20 digits each). Passcode Number Key List This shows a list of the stored passcode numbers. A number can be selected to delete it. Note that these settings do not apply to F-code - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 808
Index Program F-Code Memory Box Fax Settings I-Fax Settings Printer Default Settings PCL Settings PostScript Settings Copies Orientation Default Paper Size Default Paper Type Initial Resolution Setting Disable Blank Page Print Line Thickness 2-Sided Print Color Mode N-Up Print Fit To Page - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 809
Image Send Settings Operation Settings Scan Settings I-Fax Settings Fax Settings Document Filing Settings List Print (Administrator) Security Settings Enable/Disable Settings Change Administrator Password Product Key Data Backup Storing/Calling of System Settings Sharp OSA Settings Other Settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 810
manual to help you configure the settings. REMOVING MISFEEDS • REMOVING MISFEEDS 8-2 • HOW TO REMOVE MISFEEDS 8-3 REMOVING STAPLE JAMS • FINISHER 8-6 COPYING • PROBLEMS RELATED TO COPYING OPERATION 8-8 • PROBLEMS RELATED TO COPY RESULTS 8-10 PRINTING • PROBLEMS RELATED TO PRINTING OPERATION - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 811
the machine. Fusing unit Transfer belt REMOVING MISFEEDS When a paper misfeed occurs, the message "A misfeed has occurred." will appear in the touch panel and printing and scanning will stop. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 812
TROUBLESHOOTING HOW TO REMOVE MISFEEDS If you require more information when reading the instructions in the touch panel, see the paper misfeed illustrations below. Refer to the illustration below and then go to the appropriate illustration (1 to 10) for your situation. ☞ (1)-(2): page 8-3, (3)-(8): - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 813
TROUBLESHOOTING misfeed is not in the above location, grasp the handle on the secondary transfer roller unit, slowly open the unit, and remove the paper. Caution care not to burn yourself. (Do not touch any metal parts.) Unfused toner may remain on the paper that is removed. Take care that it does - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 814
TROUBLESHOOTING (9) Paper misfeed in tray 1 to tray 4 (in the tray) When a paper gets twisted to the roller, remove the tray and remove the misfeed paper. (10) Paper misfeed in the finisher Open the front cover. When pulling out a tray, be sure to open the right cover and check for a paper - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 815
TROUBLESHOOTING REMOVING STAPLE JAMS Follow the steps below to remove a staple jam. FINISHER Caution Take care that a bent staple does not hurt you. Open the cover. 1 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 816
TROUBLESHOOTING Lower the lever at the front end of the staple case. 5 Replace the staple case. Push the staple case in until it clicks into place. 6 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 817
TROUBLESHOOTING COPYING PROBLEMS RELATED TO COPYING OPERATION • Copying does not take place 8-8 • Auto selection of the color mode does not take place 8-8 • Two-sided copying does not take place 8-9 • The paper size of a tray cannot be set 8-9 PROBLEMS RELATED TO COPY RESULTS • The image is - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 818
two-sided printing. ➞ System Settings > "Paper Tray Settings" > "Tray Settings" > "Change" Are you using a special size or type of paper? For the paper types and sizes that can be used for two-sided copying, see "SPECIFICATIONS" in the Maintenance & Safety Guide. Are you copying using settings - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 819
TROUBLESHOOTING PROBLEMS RELATED TO COPY RESULTS Problem The image is too light or too dark. Colors are off. Part of the image is cut off. Copies come out blank. Point to check Is the image too light or too dark? Has an appropriate exposure mode for the original type been selected? - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 820
TROUBLESHOOTING PRINTING PROBLEMS RELATED TO PRINTING OPERATION • Printing does not take place 8-11 • Color printing does not take place 8-13 • Two-sided printing does not take place 8-13 • Direct printing of a file in a shared folder on a computer is not possible 8-14 • A tray, finisher, or - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 821
. Remove the printer driver and then install it once again. ☞ Software Setup Guide Make sure that the routers and other network connection devices are operating correctly. If a device is not powered on or is in an error state, see the manual of the device to correct the problem. 8-12 Contents - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 822
as follows: Windows: On the [Color] tab of the printer driver. Macintosh: In the [Color] menu of the print window. In Windows, [Black and White Print] can also be selected on the [Main] tab of the printer driver. If you wish to print in color, make sure that the [Black and White Print] checkbox on - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 823
the [Configuration] tab. (Windows) If auto configuration cannot be executed, see the Software Setup Guide. PROBLEMS RELATED TO PRINT RESULTS Problem The image is grainy. Point to check Are the printer driver settings appropriate for the print job? Have you selected color settings appropriate for - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 824
TROUBLESHOOTING Problem Colors are off. Text and lines are faint and difficult to see. Part of the image is cut off. The image is upside down. Point to check Did you perform "Registration Adjustment"? Was color data printed in black and white? (Windows) Does the paper size specified by the job - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 825
: On the [Main] tab of the printer driver. Macintosh: In the [Layout] menu of the print window. (In Mac OS 9.0 to 9.2.2, in [Output/Document Style].) If little free space remains in the memory or hard drive of your computer, or many jobs have been spooled on the machine and it has little free memory - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 826
TROUBLESHOOTING FACSIMILE PROBLEMS RELATED TO TRANSMISSION • Transmission does not take place 8-18 • The transmitted fax prints out blank at the receiving side 8-19 • The transmitted fax is reduced by the receiving fax machine 8-19 • Transmission does not begin at the specified time 8-19 - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 827
the [Stop/Delete] key. The machine supports error correction mode (ECM) and is configured to automatically resend any part of a fax that is distorted due to noise on the line. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Default Settings" > "ECM" If the memory - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 828
TROUBLESHOOTING Problem Transmission does not take place. The transmitted fax prints out blank at the receiving side. The transmitted fax is reduced by the receiving fax machine. Transmission does not begin at the specified time. Point to check Does the job status screen (completed jobs) or a - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 829
TROUBLESHOOTING PROBLEMS RELATED TO RECEPTION Problem Printing does not take place after reception. Manual reception / polling reception are not possible. The received image is faint. The machine does not begin fax reception. Point to check Does a message appear in the display instructing you to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 830
TROUBLESHOOTING PROBLEMS RELATED TO TELEPHONE Problem installed, you cannot talk to the other party.) PROBLEMS RELATED TO AUDIBLE SIGNALS Problem The volume is too low. • Speaker • Ringer Volume • Line Monitor • Fax Receive Complete Signal • Fax Send Complete Signal • Fax Communication Error - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 831
TROUBLESHOOTING PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem A one-touch individual key or > "List Print (User)" > "Sending Address List" > "Program List" Is the key that you wish to edit or delete stored as a relay destination of an F-code relay broadcast transmission - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 832
TROUBLESHOOTING SCANNING / INTERNET FAX PROBLEMS RELATED TO SCANNING / INTERNET FAX OPERATION • Transmission does not take place 8-23 • An address cannot be specified 8-24 • Mode cannot be selected 8-24 • Auto selection of the color mode does not take place correctly 8-24 • The received image - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 833
TROUBLESHOOTING Problem printing color mode is set to "Auto", the machine detects whether the original is black and white or color when the [COLOR START] key is pressed; however, in the cases at left, automatic detection may not give the correct result. In this event, specify the color mode manually - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 834
TROUBLESHOOTING Problem The received image file cannot be opened. Transmission takes a long time. A destination is pre-selected. Cannot write to USB memory. (When using USB Memory Scan.) Point to check Does the viewer program used by the recipient support the format of the received image data? - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 835
TROUBLESHOOTING PROBLEMS RELATED TO SCAN RESULTS Problem The scanned image is clipped. Point to check Is the original scan size setting smaller than the actual original size? The quality of the scanned image is poor. Is the original printed matter such as a book or magazine? When scanning a - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 836
TROUBLESHOOTING Problem JPEG was selected for the file type but the file was created as a TIFF file. The image is too light or too dark. (When using PC Scan.) Point to check Did you press the [BLACK & WHITE START] key to begin scanning? Is the threshold value suitable? Are the brightness and - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 837
TROUBLESHOOTING PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS Problem " > "Program" If multiple program keys have been stored, print the Program List in "Sending Address List" in the system your administrator has enabled "Default Address Setting" (on the machine) or "Inbound Routing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 838
or received to be lost. PROBLEMS RELATED TO FILING Problem Document filing does not take place. Point to check Did you select document filing settings in the printer driver? Have functions been disabled by the administrator? A filed data can not be printed. Have functions been disabled by - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 839
TROUBLESHOOTING Problem A job cannot be stored in a custom folder. Point to check Do custom folders appear in "Folder Information"? (When printing) Does the custom folder have a password? Solution Click the [Get Folder Name] button in the document filing save screen of the printer driver machine. - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 840
TROUBLESHOOTING GENERAL PROBLEMS PROBLEMS RELATED TO MACHINE OPERATION • Specified machine functions cannot be used 8-32 • The operation panel cannot be used 8-32 • Printing is not possible or stops during a job 8-33 • The wrong size is selected 8-33 • The displayed bypass tray paper size is not - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 841
TROUBLESHOOTING PROBLEMS RELATED TO MACHINE OPERATION Problem Specified machine functions cannot be used. The operation panel cannot be used. Point to check Have functions been disabled by the administrator? Is the main power indicator lit? Did you just power on the machine? Is the [POWER SAVE] - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 842
full? Replace the toner collection container as instructed by the message in the touch panel. ☞ Maintenance & Safety Guide In the Paper Tray Settings of the system settings, are restrictions placed on the trays that can be used in each mode (copy, print, fax, Internet fax, and document filing - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 843
TROUBLESHOOTING PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT Problem that long originals cannot be copied using the copy function.) Use the document SHARP-recommended paper. Using paper that is not supported may result in misfeeds, creases, or smudges. ☞ "SUPPLIES" in the Maintenance & Safety Guide - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 844
placed on the trays that can be used in each mode (copy, print, fax, Internet fax, and document filing)? Is too much paper loaded in the bypass tray? Are the bypass tray guides adjusted to the width of the paper? Are the original guides adjusted to the width of the paper? Have functions been - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 845
TROUBLESHOOTING Problem Smudges appear on printed output. Point to check Are you using paper that is not within the specifications? Solution Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. ☞ " - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 846
TROUBLESHOOTING Problem Printing takes place on the wrong side of the paper. Point to check Is the paper loaded with the print side facing in the correct direction? A cover or insert is not printed on the specified paper. Has the paper type been set correctly? Solution • Trays 1 to 4: Load the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 847
can be stapled, see "SPECIFICATIONS" in the Maintenance & Safety Guide. Check the paper type settings in the machine and select a tray that has paper that can be used for stapling*. Click the [Tray Status] button in "Paper Selection" on the [Paper] tab of the printer properties window and check the - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 848
changed from the factory default setting? TROUBLESHOOTING Solution Contact your dealer or nearest SHARP Service Department. For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Maintenance & Safety Guide. After changing the password, take special care to - Sharp MX-C311 | MX-C311 | MX-C401 Operation Manual Suite - Page 849
Operation Guide MODEL: MX-C311 MX-C401 SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 MXC401-US-Z2
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 |
 |
COPIER
PRINTER
FACSIMILE
SCANNER / INTERNET FAX
DOCUMENT FILING
TROUBLESHOOTING
BEFORE USING THE MACHINE
SYSTEM SETTINGS
About Operation Guide
MAKE A COPY
PRINT A DOCUMENT
SEND A FAX
SCAN AN IMAGE /
SEND AN INTERNET FAX
SAVE A JOB AND
REUSE IT LATER
Search based on
what you want to do
Search based on
what you want to do
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table of contents
Search using the
table of contents
OPERATION GUIDE