Sharp MX-C400P MX-C400P Operation Manual
Sharp MX-C400P Manual
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- Sharp MX-C400P | MX-C400P Operation Manual - Page 1
MODEL: MX-C400P Operation Guide BBEEFFOORREE UUSSIINNGG TTHHEE MMAACCHHIINNEE SSYYSSTTEEMM SSEETTTTIINNGGSS PPRRIINNTTIINNGG TTRROOUUBBLLEESSHHOOOOTTIINNGG - Sharp MX-C400P | MX-C400P Operation Manual - Page 2
or printed out from the "System Settings". 4. TROUBLESHOOTING This chapter explains how to remove paper misfeeds and manual when you have difficulty using the machine. Printed manuals Manual name Safety Guide Software Setup Guide Quick Start Guide Contents This manual contains instructions - Sharp MX-C400P | MX-C400P Operation Manual - Page 3
ABOUT OPERATION MANUAL This manual explains how to use the MX-C400P digital full color printer. Please note • For information on installing the drivers and software cited in this manual, please refer to the Software Setup Guide. • For information on your operating system, please refer to your - Sharp MX-C400P | MX-C400P Operation Manual - Page 4
15 • AUTHENTICATION BY LOGIN NAME / PASSWORD 1-17 • ACCESSING THE WEB PAGE 1-20 USER CONTROL 1-21 • USER LIST 1-21 • DEFAULT SETTING 1-24 • PAGE LIMIT GROUP DEVICES PERIPHERAL DEVICES 1-45 FINISHER 1-46 • PART NAMES 1-46 • SUPPLIES 1-46 SHARP OSA 1-47 • STANDARD APPLICATION 1-47 • EXTERNAL - Sharp MX-C400P | MX-C400P Operation Manual - Page 5
MAINTENANCE REPLACING THE TONER CARTRIDGES 1-49 REPLACING THE TONER COLLECTION CONTAINER 1-52 REPLACING THE DEVELOPER CARTRIDGE / DRUM CARTRIDGE 1- 1-64 • CLEANING THE BYPASS FEED ROLLER . . . 1-67 • CLEANING THE LASER UNIT 1-69 • CLEANING THE PT CHARGER 1-73 ENTERING TEXT FUNCTIONS OF THE MAIN - Sharp MX-C400P | MX-C400P Operation Manual - Page 6
PART NAMES AND FUNCTIONS EXTERIOR (1) (2) (3) (4) When a finisher is installed (5) (6) (1) Front cover Open this cover to replace a toner cartridge. ☞ REPLACING THE TONER side firmly. (7) Bypass tray Use this tray to feed paper manually. When loading paper larger than 8-1/2" x 11" or A4, be - Sharp MX-C400P | MX-C400P Operation Manual - Page 7
These hold paper. For 500-sheet paper feed unit combinations, consult your dealer or nearest SHARP Service Department. ☞ TRAY SETTINGS FOR TRAYS 1 TO 4 (page 1-40) * Peripheral device. (10) USB connector (A type) Supports USB 2.0 (Hi-Speed). This is used to connect a USB device such as USB memory - Sharp MX-C400P | MX-C400P Operation Manual - Page 8
collection container lock to replace the toner collection container or clean the laser unit. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) (20) Paper tray right side cover Open this to remove a paper misfeed in trays. ☞ 4. TROUBLESHOOTING "REMOVING MISFEEDS" (page 4-2) (21) Right side cover - Sharp MX-C400P | MX-C400P Operation Manual - Page 9
network. For the LAN cable, use a shielded type cable. (3) USB connector (B type ) Supports USB 2.0 (Hi-Speed). A computer can be connected to this connector to use the machine as a printer. For the USB cable, use a shielded cable. (4) Service-only connector Caution This connector is for use only by - Sharp MX-C400P | MX-C400P Operation Manual - Page 10
You can hold down the [PRINT] key to check the total pages used, remaining toner, and machine display. (5) [JOB STATUS] key Press this key to display the THE PRINT STATUS" (page 2-79). (6) Sharp OSA shortcut key Press this key to display a shortcut key to Sharp OSA mode. (7) [SYSTEM SETTINGS] key - Sharp MX-C400P | MX-C400P Operation Manual - Page 11
BEFORE USING THE MACHINE USING THE OPERATION PANEL This section explains how to use the operation panel. • To enter text, see "ENTERING TEXT" (page 1-75). • For information on the screens and procedures for using the system settings, see "Common Operation Methods" (page 3-5) in "3. SYSTEM SETTINGS". - Sharp MX-C400P | MX-C400P Operation Manual - Page 12
BEFORE USING THE MACHINE Selecting items in lists and returning to the previous screen BACK OK (3) (2) (1) (1) When selections appear as a list in a setting screen, select the desired item in the list with the keys. Items that are currently set are indicated by . (2) Press the [OK] key to - Sharp MX-C400P | MX-C400P Operation Manual - Page 13
2 and 3. (4) After entering the number, press the [OK] key To restore a number... Set all digits to 0. Using the soft numeric keypad To enter a password or page number, use the soft numeric keypad to enter the number. Example: 123 (4) BACK OK (2) BACK OK (1) (1) Use the arrow keys to move the - Sharp MX-C400P | MX-C400P Operation Manual - Page 14
key, the next screen appears. (4) This shows the current page / total pages. (5) This shows an operation hint. The display illustrations shown in this manual are only images, and may differ from the actual screens. System Settings (Administrator): Keys Touch Sound This is used to adjust the volume - Sharp MX-C400P | MX-C400P Operation Manual - Page 15
USING THE WEB PAGE The procedures for using the Web page are explained below. (1) BEFORE USING THE MACHINE (4) (5) (2) (3) (1) Common buttons The [Submit] button used to store settings, the [Update] button used to update settings, and the [Cancel] button used to cancel a setting and return to the - Sharp MX-C400P | MX-C400P Operation Manual - Page 16
is left for a long time with the main power having been turned off prior to the [POWER] key ( ), abnormal noises, degraded image quality, and other problems may result. • Before switching off the main power switch, make sure that the display is off and the DATA indicator for printing is not lit - Sharp MX-C400P | MX-C400P Operation Manual - Page 17
BEFORE USING THE MACHINE ENERGY SAVE FUNCTIONS This product has the following two energy save functions that conform to the Energy Star guidelines to help conserve natural resources and reduce environmental pollution. Preheat Mode (Low power mode) Preheat mode automatically lowers the temperature of - Sharp MX-C400P | MX-C400P Operation Manual - Page 18
method. For more information, see the explanations of the login methods. ☞ AUTHENTICATION BY USER NUMBER (see below) ☞ AUTHENTICATION BY LOGIN NAME / PASSWORD (page 1-17) AUTHENTICATION BY USER NUMBER The following procedure is used to log in using a user number received from the administrator of - Sharp MX-C400P | MX-C400P Operation Manual - Page 19
that you should use with the administrator of the machine. The administrator can clear the locked state. This is done from [User Control] and then [Default Settings] in the Web page menu. 1-16 - Sharp MX-C400P | MX-C400P Operation Manual - Page 20
of the machine or the administrator of the LDAP server. When controlled by login name and password (Different items will appear in the screen when LDAP authentication is used.) Keys in the can be used when the administrator of the server provides LDAP service on the LAN (local area network). 1-17 - Sharp MX-C400P | MX-C400P Operation Manual - Page 21
is stored with your LDAP server login name. Each entered character will be displayed as " ". When you have finished entering the password, select the [OK] key. When authentication is by LDAP server and you have different passwords stored in "User List" in the Web page and in the LDAP server, use the - Sharp MX-C400P | MX-C400P Operation Manual - Page 22
is entered 3 times in a row. Verify the login name and password that you should use with the administrator of the machine. • The administrator can clear the locked state. This is done from [User Control] and then [Default Settings] in the Web page menu. • When LDAP authentication is used, the - Sharp MX-C400P | MX-C400P Operation Manual - Page 23
"ACCESSING THE WEB SERVER IN THE MACHINE" in the Quick Start Guide. When user authentication is not enabled If you click a setting that also login from [Admin Login] in the login screen. • User authentication is initially disabled (factory default setting). • To prevent passwords from being leaked - Sharp MX-C400P | MX-C400P Operation Manual - Page 24
BEFORE USING THE MACHINE USER CONTROL User Control is used to configure settings for user authentication in the Web page. Select the [User Control] key in the Web page menu to configure the settings. USER LIST This is used to store, edit, and delete users when user authentication is enabled. When - Sharp MX-C400P | MX-C400P Operation Manual - Page 25
table. User Name Administrator User Other User Login Name admin users Other Password (See the Safety Guide.)* 1 users*1 - My Folder Main Folder Authentication stored page limit groups. The factory default setting is [Unlimited]. For more information, see "PAGE LIMIT GROUP LIST" (page 1-26). - Sharp MX-C400P | MX-C400P Operation Manual - Page 26
Operation Group The favorite operation group that will be applied at login appears. The factory default setting is [Following the System Settings]. The setting can be changed in the [User *3 Not required when network authentication is used, as the password stored in the LDAP server is used. 1-23 - Sharp MX-C400P | MX-C400P Operation Manual - Page 27
user does not have administrator rights, all system settings or the system settings (administrator) will lock. In this event, the administrator should select the [Admin Password] key in the system settings screen and log in again. • To log in as a user other than the auto login user when [Allow - Sharp MX-C400P | MX-C400P Operation Manual - Page 28
guess a password. (The in the printer driver or printing of driver and print data has been spooled to the machine, you can have the spooled print data automatically print out when the user who enabled retention logs in. Default Network Authentication Server Setting Use this to set the default - Sharp MX-C400P | MX-C400P Operation Manual - Page 29
list in the above screen. To delete a group from the list, select the checkbox next to the group ( ) and then select [Return to the Defaults]. A confirmation prompt will appear. Select [OK] to delete the group. For more information, see "Settings". Settings Item Group Name Select the Group Name to - Sharp MX-C400P | MX-C400P Operation Manual - Page 30
the above screen to open a registration screen. Up to 20 groups can be stored. For information on the settings, see "List of settings and factory default settings of template groups" (page 1-28). Editing an authority group A group can be selected from the list in the above screen to open an edit - Sharp MX-C400P | MX-C400P Operation Manual - Page 31
default groups and their settings are shown below. Admin User Guest Printer Color Sharp OSA Approval Settings to Use a Sharp Manual Download Allowed *1 For information on each setting, see the system settings (general/administrator) lists. *2 All allowed except "Change Administrator Password - Sharp MX-C400P | MX-C400P Operation Manual - Page 32
setting. Set the sound made when keys are selected. Set the language that appears on the keyboard. Select the color pattern used in the display. When retention is enabled in the printer driver and print data has been spooled to the machine, you can have the spooled print data automatically print out - Sharp MX-C400P | MX-C400P Operation Manual - Page 33
BEFORE USING THE MACHINE VIEW USER COUNT This displays the total number of pages printed by each user. When the [View User Count] key is selected, the following screen appears. (1) (2) (3) (4) (1) User List This shows the factory-stored users and the currently stored users. To select a user, - Sharp MX-C400P | MX-C400P Operation Manual - Page 34
be held down to continuously change a value being entered. For detailed procedures, see the chapters for each of the functions in this manual. System Settings (Administrator): Remote Operation Settings (Web page only) Set the operation authority for the remote operation function. Registration is - Sharp MX-C400P | MX-C400P Operation Manual - Page 35
BEFORE USING THE MACHINE JOB LOG The machine retains a log of the jobs that are performed. Settings for the job log stored in the machine are configured on the Web page. Select [Job Log] on the Web page to configure the settings. SAVE / DELETE JOB LOG The log of jobs executed on the machine can - Sharp MX-C400P | MX-C400P Operation Manual - Page 36
& White Total Count For a print job, the total count is recorded. For a print hold job, the number of stored black & white pages is recorded. Full Color Total Count For a print job, the total count is recorded. For a print hold job, the number of stored full - Sharp MX-C400P | MX-C400P Operation Manual - Page 37
error. 22 Print Job Related Item Output The output mode of a printed job. 23 Staple The status of stapling. 24 Staple Count The staple count. 25 Printer job. 34 Original Type This records the "Original Type" of the print driver. 35 Paper Size For a print job, the paper size. For a - Sharp MX-C400P | MX-C400P Operation Manual - Page 38
reserved job. • For machines for which data can be imported, contact your dealer or nearest SHARP Service Department. EXPORT SETTINGS Use these settings to back up data to your computer. Item Settings Export Settings Type Password Select the type of settings that you want to export. Enter the - Sharp MX-C400P | MX-C400P Operation Manual - Page 39
the trouble Service Department. • The following data is not copied when device cloning is performed: - List print. - Count and device status display items. - IP address of the machine, device name, administrator password and other information that is specific to the machine. - Screen contrast, color - Sharp MX-C400P | MX-C400P Operation Manual - Page 40
the specifications in the Safety Guide. • Plain paper other than SHARP standard paper (16 lbs. to 28 lbs. (60 g/m2 to 105 g/m2)) Recycled paper, colored paper and pre-punched paper must meet the same specifications as plain paper. Contact your dealer or nearest SHARP Service Department for advice on - Sharp MX-C400P | MX-C400P Operation Manual - Page 41
- Permitted Thin paper*3 - Permitted *1 "Heavy paper" is heavy paper up to 110 lbs. index (209 g/m2). *2 Printer drivers that allow the use of glossy paper are PCL6, PCL5-c, and PS printer drivers in a Windows environment. *3 Thin paper from 15 lbs. to 16 lbs. (55 g/m2 to 59 g/m2) can be - Sharp MX-C400P | MX-C400P Operation Manual - Page 42
for inkjet printers (fine paper, glossy paper, glossy film, etc.) • Carbon paper or thermal paper • Pasted paper • Paper with clips • Paper with fold marks • Torn dealer or nearest SHARP Service Department for advice on using these types of paper. • The image quality and toner fusibility of paper - Sharp MX-C400P | MX-C400P Operation Manual - Page 43
step 3. To load a different size of paper, go to the next step. 1 Do not pull hard on the tray. This may cause failure. Adjust the guide plates A and B by squeezing their lock levers and sliding A them to match the vertical and horizontal dimensions of the paper to be loaded. The - Sharp MX-C400P | MX-C400P Operation Manual - Page 44
BEFORE USING THE MACHINE Insert the paper into the tray. Load the paper with the print side face up. The stack must not be higher than the indicator line (maximum of 500 sheets). Indicator 4 line • If paper is loaded higher than the line, paper misfeeds may occur. • When pushing in a tray, - Sharp MX-C400P | MX-C400P Operation Manual - Page 45
. The bypass tray may be damaged, the machine may topple, and injury may result. Set the bypass tray guides to the width of the paper. 2 Insert the paper along the bypass tray guides all the way into the bypass tray until it stops. Load the paper with the print side face down - Sharp MX-C400P | MX-C400P Operation Manual - Page 46
is added without removing the remaining paper, a misfeed may result. Inserting paper Place paper in the horizontal orientation. Inserting transparency film • Use SHARP-recommended transparency film. When using transparency film, place the film on the bypass tray with the rounded corner at the left - Sharp MX-C400P | MX-C400P Operation Manual - Page 47
cause creasing, smudging, misfeeds, poor toner fusing, or machine failure. Important air inside • Envelopes with creases, fold marks, torn or damaged envelopes • Envelopes with on parts of envelopes where there is a large step-like change of thickness, such as on four-layer parts or parts less - Sharp MX-C400P | MX-C400P Operation Manual - Page 48
and explains how to use the finisher, as well as Sharp OSA. PERIPHERAL DEVICES Peripheral devices can be installed on the machine MX-PUX1 The machine can be used as an XPS compatible printer. To install this kit, a 1 GB expansion memory board (MX-SMX3) is required. Expansion memory board MX- - Sharp MX-C400P | MX-C400P Operation Manual - Page 49
output from the previous set. In addition, each set of sorted output can be stapled. PART NAMES The following parts can be accessed when the finisher is open. (1) (2) (3) (4) (5) (1) Output tray cartridge: Staple cartridge (approx. 5000 staples per cartridge x 3 cartridges) MX-SCX1 1-46 - Sharp MX-C400P | MX-C400P Operation Manual - Page 50
OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connected to a machine over a network. When a machine that supports Sharp OSA is used, the keys that are displayed on the operation panel and functions can be linked to an external application. There - Sharp MX-C400P | MX-C400P Operation Manual - Page 51
BEFORE USING THE MACHINE EXTERNAL ACCOUNT APPLICATION An external account application can be used in "external authentication mode" or "external count mode". When external authentication mode is used, the login screen is retrieved from the application when the machine is started. When a job ends, a - Sharp MX-C400P | MX-C400P Operation Manual - Page 52
When it is time to replace a supply item, a message instructing you to replace the item will appear in the display. When replacing a toner cartridge, carefully check the indicated color and replace the toner cartridge for that color. • Do not replace a supply item before the replacement message - Sharp MX-C400P | MX-C400P Operation Manual - Page 53
cartridge only in the horizontal direction. If shaken in any other direction, toner may collect in one part of the cartridge. Remove the protective material from the new toner cartridge. 4 • Hold the toner cartridge firmly while removing the protective material. • After the protective material - Sharp MX-C400P | MX-C400P Operation Manual - Page 54
in a location that is cooler than 104°F (40°C). Storage in a hot location may cause the toner in the cartridge to solidify. • If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality and performance and there is a risk of damage to the - Sharp MX-C400P | MX-C400P Operation Manual - Page 55
time to replace a supply item, a message instructing you to replace the item will appear in the display. Follow the procedure below to replace the toner collection container. • Do not subject the toner collection container to shock. The amount of collected toner may be incorrectly detected and cause - Sharp MX-C400P | MX-C400P Operation Manual - Page 56
container by both hands and lift it up slowly. • Do not discard the toner collection container. Place it in a plastic bag and keep it until it is collected by a service. (2) 4 (1) Install the new toner collection container. Insert the container from above at a slant. (The direction opposite to - Sharp MX-C400P | MX-C400P Operation Manual - Page 57
place it in the box. • Toner may spill when the toner collection container is replaced. Take measures so that there will be no problem if toner spills on the machine, around the machine, or on your clothes. • Do not touch the part soiled with toner of the removed toner collection container. If you - Sharp MX-C400P | MX-C400P Operation Manual - Page 58
instructing you to replace the item will appear in the display. When replacing a developer cartridge, carefully check the indicated color and replace the developer cartridge for that color remove the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) 2 Do not point the - Sharp MX-C400P | MX-C400P Operation Manual - Page 59
developer cartridge (3) Pull the developer cartridge out horizontally. 4 (4) Support the developer cartridge near the Roller middle with your hand and completely , developer may spill out. • There will be toner on the roller area of the removed developer cartridge. Do not touch the roller - Sharp MX-C400P | MX-C400P Operation Manual - Page 60
in the next illustration is easily deformed or damaged. Do not touch this part when handling the cartridge. 5 • Do not touch the roller in the developer cartridge. If the roller is accidentally touched, image problems may result. In that case, replace the developer cartridge with a new cartridge - Sharp MX-C400P | MX-C400P Operation Manual - Page 61
diagonally, it may tear. There is a mark (red belt) on the end of the seal. After removing the seal, be sure to verify that the mark (red belt) is on the end of the seal. is locked. 10 (2) 11 (1) Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) 1-58 - Sharp MX-C400P | MX-C400P Operation Manual - Page 62
the operation panel 13 power. Caution • Do not throw the developer cartridge into a fire. Toner may fly and cause burns. • Store the developer cartridge out of the reach of small . • Do not touch the part soiled with toner of the removed toner collection container. If you accidentally touch the - Sharp MX-C400P | MX-C400P Operation Manual - Page 63
instructing you to replace the item will appear in the display. When replacing a drum cartridge, carefully check the indicated color 1 Drum cartridge alignment mark on machine Drum cartridge Do not touch toner on the old drum cartridge. If you accidentally touch the toner, immediately wash your - Sharp MX-C400P | MX-C400P Operation Manual - Page 64
insert the drum cartridge along the guides. Make sure that the mark on the drum cartridge is aligned with the mark on the machine as you . Make sure that the colors on the new drum cartridge and the insertion label match. Replace the developer cartridge and toner collection container, close the - Sharp MX-C400P | MX-C400P Operation Manual - Page 65
BEFORE USING THE MACHINE REPLACING THE STAPLE CARTRIDGE IN THE FINISHER When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Open the cover. 1 While pressing the lever over to the left, slide the - Sharp MX-C400P | MX-C400P Operation Manual - Page 66
BEFORE USING THE MACHINE Insert a new staple cartridge into the staple case as shown. 5 Push the staple cartridge in until it clicks into place. Replace the staple case. Push the staple case in until it clicks into place. 6 Slide the finisher back to the right. Gently slide the finisher back to - Sharp MX-C400P | MX-C400P Operation Manual - Page 67
housing. CLEANING THE MAIN CHARGER OF THE PHOTOCONDUCTIVE DRUM If black lines or colored lines appear, use the charger cleaner to clean the main charger. A cover and remove the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) 2 Do not point the holes down as - Sharp MX-C400P | MX-C400P Operation Manual - Page 68
charger cleaner out. (3) Repeat the above (1) to (2) three times. Take care not to let the tip of the charger cleaner become soiled by toner. • Clean with the mark ( ) on the charger cleaner facing down. • Do not use the charger cleaner for any purpose other than cleaning the main charger. 1-65 - Sharp MX-C400P | MX-C400P Operation Manual - Page 69
the lock levers in the direction of the arrows to lock the cover. ☞ REPLACING THE DEVELOPER CARTRIDGE (page 1-55) Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) Close the front cover. 10 DATA Turn on the power. Switch the main power switch "ON" and - Sharp MX-C400P | MX-C400P Operation Manual - Page 70
panel to turn off the panel 1 power, and then switch the main power switch to the off position. 2 Marks Remove the roller cover from the bypass tray. Place your fingers behind the marks on the roller cover and pull straight toward you. Pull alternately on the left and right side of the - Sharp MX-C400P | MX-C400P Operation Manual - Page 71
BEFORE USING THE MACHINE DATA Turn on the power. Switch the main power switch "ON" and press the [POWER] key ( ) on the operation panel to turn on the operation panel 5 power. 1-68 - Sharp MX-C400P | MX-C400P Operation Manual - Page 72
laser unit. Identifying lines (colored lines) caused by a dirty laser unit • Colored lines always appear in the same place. (The lines are never black.) • The colored the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) 2 Do not point the holes down as used toner - Sharp MX-C400P | MX-C400P Operation Manual - Page 73
attached. Use your other hand to press down on the hook that secures the cleaner and remove the cleaner. 6 Return the removed cleaner to the toner collection container Attach the new cleaner to the cleaning tool. Firmly grasp the tool close to where the cleaner is attached. Use your other hand - Sharp MX-C400P | MX-C400P Operation Manual - Page 74
BEFORE USING THE MACHINE Clean the laser unit. (1) Point the cleaner down and slowly insert the tool into the hole that you wish to clean. The parts of the writing unit that require cleaning are indicated by labels similar to (A). (A) 8 (2) Insert the cleaning tool all the way into the hole and - Sharp MX-C400P | MX-C400P Operation Manual - Page 75
(2) 11 (1) BEFORE USING THE MACHINE Install the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) Close the front cover. 12 Take care that your fingers are not pinched when closing the cover. DATA Turn on the - Sharp MX-C400P | MX-C400P Operation Manual - Page 76
THE MACHINE CLEANING THE PT CHARGER If black or colored lines still remain after the main charger have been the front cover and remove the toner collection container. ☞ REPLACING THE TONER COLLECTION CONTAINER (page 1-52) 2 Do not point the holes down as used toner will spill out. Clean the PT - Sharp MX-C400P | MX-C400P Operation Manual - Page 77
BEFORE USING THE MACHINE Close the front cover. 5 Take care that your fingers are not pinched when closing the cover. DATA Turn on the power. Switch the main power switch "ON" and press the [POWER] 6 key ( ) on the operation panel to turn on the operation panel power. 1-74 - Sharp MX-C400P | MX-C400P Operation Manual - Page 78
BEFORE USING THE MACHINE ENTERING TEXT This section explains the text entry screen. FUNCTIONS OF THE MAIN KEYS Key .biz .info http: Description This key changes the text entry screen from the lower case screen to the upper case screen. The upper case screen will continue to appear until the [ - Sharp MX-C400P | MX-C400P Operation Manual - Page 79
BEFORE USING THE MACHINE Key Search Input mode screen Description Select this key and search results will appear based on the entered characters. When this key is selected, the "Input Mode" screen appears. Select this key to select character entry mode. Select this key to select symbol entry mode. - Sharp MX-C400P | MX-C400P Operation Manual - Page 80
Guide. For the procedures for using the Web page, see "USING THE WEB PAGE" (page 1-12) in "1. BEFORE USING THE MACHINE". PRINTER SETTINGS 2-13 CHANGING THE PRINTER DRIVER DEFAULT SETTINGS 2-14 PRINTING FROM 2-21 FREQUENTLY USED FUNCTIONS SELECTING THE COLOR MODE 2-23 SELECTING A PRINT MODE - Sharp MX-C400P | MX-C400P Operation Manual - Page 81
PRINTING WHEN PAPER RUNS OUT 2-84 RETRIEVING AND USING A FILE FROM THE JOB STATUS SCREEN 2-86 APPENDIX PRINTER DRIVER SPECIFICATION LIST 2-88 PRINTING WITHOUT THE PRINTER DRIVER DIRECTLY PRINTING FROM THE MACHINE. . . . 2-69 • DIRECTLY PRINTING A FILE ON AN FTP SERVER 2-70 • DIRECTLY PRINTING - Sharp MX-C400P | MX-C400P Operation Manual - Page 82
control languages. It is recommended that you use the PCL6 printer driver. If you have a problem printing from older software using the PCL6 printer driver, use the PCL5c printer driver. Macintosh PS This printer driver supports the PostScript 3 page description language developed by Adobe Systems - Sharp MX-C400P | MX-C400P Operation Manual - Page 83
may vary depending on the software application. Open the printer driver properties window. (1) Select the printer driver of the machine. • If the printer drivers appear as icons, click the icon of the printer driver to be used. • If the printer drivers appear as a list, select the name of the - Sharp MX-C400P | MX-C400P Operation Manual - Page 84
the actuator for output tray full detection. If the actuator comes off, see "The actuator came off (when a finisher is not installed)" (page 4-22) in "4. TROUBLESHOOTING". 2-5 - Sharp MX-C400P | MX-C400P Operation Manual - Page 85
Selected Paper Type in Bypass Tray" (Web page only : enabled by factory default) is enabled in the system settings (administrator), printing will not take place if the paper size or paper type specified in the printer driver is different from the paper size or paper type specified in the settings of - Sharp MX-C400P | MX-C400P Operation Manual - Page 86
ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "IMPORTANT POINTS ABOUT PAPER" (page 1-37 - Sharp MX-C400P | MX-C400P Operation Manual - Page 87
THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled, your user information (login name, password, etc.) must be entered in the printer driver properties window before you can print. The information that must be entered varies depending on the authentication - Sharp MX-C400P | MX-C400P Operation Manual - Page 88
starts, select the [Auto Job Control Review] checkbox so that a checkmark appears. Start printing. 3 • When user authentication is enabled, printing is possible without entering user information if black and white printing is set in the printer driver. For black and white print settings, see - Sharp MX-C400P | MX-C400P Operation Manual - Page 89
/Server 2003, click the button in the upper right-hand corner of the printer driver properties window and then click the setting. You can also view the same on the combinations of settings that can be selected in the printer driver properties window. When a restriction exists on a selected setting, - Sharp MX-C400P | MX-C400P Operation Manual - Page 90
be saved as user settings. Saving frequently used settings or complex color settings under an assigned name makes it easy to select those settings THE TIME OF PRINTING Settings can be saved from any tab of the printer driver properties window. Settings configured on each tab are listed at the time - Sharp MX-C400P | MX-C400P Operation Manual - Page 91
settings can be saved. • The following items cannot be saved in user settings. - A watermark that you created - Paper insertion settings - Overlay file - The login name, password, user name, and job name entered in the [Job Handling] tab 2-12 - Sharp MX-C400P | MX-C400P Operation Manual - Page 92
window from the print window of the software application. (1) Select the printer driver of the machine. (2) Click the [Preferences] button. 1 (1) (2) The button that is used to open the printer driver properties window (usually [Properties] or [Printing Preferences]) may vary depending on - Sharp MX-C400P | MX-C400P Operation Manual - Page 93
using the procedure below. The settings selected using this procedure are saved and become the default settings when printing from a software application. (Settings selected in the printer driver properties window when printing from an application remain in effect only while the application is in - Sharp MX-C400P | MX-C400P Operation Manual - Page 94
PRINTING Configure the settings and click the [OK] button. For explanations of the settings, see printer driver Help. 4 2-15 - Sharp MX-C400P | MX-C400P Operation Manual - Page 95
a document from the standard accessory program "TextEdit" in Mac OS X ("SimpleText" in Mac OS 9). SELECTING PAPER SETTINGS Select paper settings in the printer driver before selecting the print command. Select [Page Setup] from the [File] menu of TextEdit. In Mac OS 9, select [Page Setup] from the - Sharp MX-C400P | MX-C400P Operation Manual - Page 96
. The corresponding setting screen will 3 appear. If the settings do not appear in Mac OS X v10.5 to 10.5.8 and 10.6, click " " next to the printer name. • In Mac OS 9, click next to [General] and select the settings that you wish to configure from the pull-down menu. The corresponding setting - Sharp MX-C400P | MX-C400P Operation Manual - Page 97
the actuator for output tray full detection. If the actuator comes off, see "The actuator came off (when a finisher is not installed)" (page 4-22) in "4. TROUBLESHOOTING". 2-18 - Sharp MX-C400P | MX-C400P Operation Manual - Page 98
Selected Paper Type in Bypass Tray" (Web page only : enabled by factory default) is enabled in the system settings (administrator), printing will not take place if the paper size or paper type specified in the printer driver is different from the paper size or paper type specified in the settings of - Sharp MX-C400P | MX-C400P Operation Manual - Page 99
ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "IMPORTANT POINTS ABOUT PAPER" (page 1-37 - Sharp MX-C400P | MX-C400P Operation Manual - Page 100
is enabled, you must enter your user information (login name, password, etc.) in order to print. The information that must be software application. (1) Display the job handling screen. (1) Make sure that the machine's printer name is selected. (2) Select [Job Handling]. • In Mac OS X v10.5 to - Sharp MX-C400P | MX-C400P Operation Manual - Page 101
the (lock) button after entering your login name and password, or user number, to simplify operation the next time if black and white printing is set in the printer driver. For black and white print settings, see be configured in [User Control] - [Default Settings] - [Disabling of Printing by Invalid User - Sharp MX-C400P | MX-C400P Operation Manual - Page 102
PRINTING PROCEDURE (page 2-16) In Windows, view printer driver Help for details on printer driver settings for each printing function. SELECTING THE COLOR MODE This section explains how to select the color mode in the printer driver properties window. The following three selections are available - Sharp MX-C400P | MX-C400P Operation Manual - Page 103
White Print] checkbox on the [Main] tab so that a checkmark appears. The [Black and White Print] checkbox on the [Main] tab and the "Color Mode" setting on the [Color] tab are linked. When the [Black and White Print] checkbox is selected on the [Main] tab, [Black and White] is also selected on - Sharp MX-C400P | MX-C400P Operation Manual - Page 104
and text is high. Fine: Select this when you want to a print color photo with greater clarity or print graphics with gradations, etc. (This mode cannot be selected when using the PCL5c printer driver.) Windows (1) (2) (1) Click the [Advanced] tab. (2) Select the "Print Mode". Macintosh - Sharp MX-C400P | MX-C400P Operation Manual - Page 105
PRINTING TWO-SIDED PRINTING The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. Orientation Print results Windows Macintosh Windows - Sharp MX-C400P | MX-C400P Operation Manual - Page 106
Macintosh (1) PRINTING (2) (1) Select [Layout]. (2) Select [Long-edged binding] or [Short-edged binding]. • In Mac OS X v10.2.8, select the settings in [Advanced]. • In Mac OS 9, select [Output/Document Style] and then select [Flip on long edge] or [Flip on short edge]. 2-27 - Sharp MX-C400P | MX-C400P Operation Manual - Page 107
PRINTING FITTING THE PRINT IMAGE TO THE PAPER This function is used to automatically enlarge or reduce the printed image to match the size of the paper loaded in the machine. This is convenient for such purposes as enlarging an invoice or A5 size document to letter or A4 size to make it easier to - Sharp MX-C400P | MX-C400P Operation Manual - Page 108
, and 16-Up are the same as for 4-Up. • In a Windows environment, the page order can be viewed in the print image in the printer driver properties window. In a Macintosh environment, the page orders are displayed as selections. • In a Macintosh environment, the number of pages that can be printed on - Sharp MX-C400P | MX-C400P Operation Manual - Page 109
Windows (1) PRINTING (1) Configure the settings on the [Main] tab. (2) Select the number of pages per sheet. (3) If you wish to print borderlines, click the [Border] checkbox so that a checkmark appears. (4) Select the order of the pages. (2) (3) (4) Macintosh (1) (2) (1) Select [Layout]. (2) - Sharp MX-C400P | MX-C400P Operation Manual - Page 110
To use the staple function, a finisher is required. • For the maximum number of sheets that can be stapled, see "SPECIFICATIONS" in the Safety Guide. The maximum number of sheets that can be stapled at once includes any covers and/or inserts that are inserted. • The staple function cannot be - Sharp MX-C400P | MX-C400P Operation Manual - Page 111
Edge". (3) Select the staple function. For the staple function, select the number of staples in the "Staple" menu. Macintosh (1) (2) (3) (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select the staple function. For the staple function, select the number of staples in the - Sharp MX-C400P | MX-C400P Operation Manual - Page 112
TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE (page 2-37) • COLOR MODE ADJUSTMENT FUNCTION (page 2-41) • FUNCTIONS THAT COMBINE TEXT AND IMAGES For the basic procedure for printing and the steps for opening the printer driver properties window, see the following section: ☞ Windows: BASIC PRINTING - Sharp MX-C400P | MX-C400P Operation Manual - Page 113
Macintosh (1) (3) PRINTING (2) (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select [Tiled Pamphlet] or [2-Up Pamphlet]. • In Mac OS X v10.2.8, select from the "2-Side Printing" and "Binding Edge" menus in [ - Sharp MX-C400P | MX-C400P Operation Manual - Page 114
setting from the pull-down menu and click the [Settings] button. Click the button or directly enter the number. Macintosh (1) (3) (2) (3) (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select the "Margin Shift". • In Mac OS X v10.2.8, select from the "Binding Edge" and "Margin - Sharp MX-C400P | MX-C400P Operation Manual - Page 115
can be printed and overlapping edges can be created (overlap function). Windows (This function can be used when the PCL6 or PS printer driver is used.) (1) (1) Click the [Paper] tab. (2) Select the [Poster Printing] checkbox and click the [Poster Settings] button. (3) Select poster - Sharp MX-C400P | MX-C400P Operation Manual - Page 116
PRINTING FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE ROTATING THE PRINT IMAGE 180 DEGREES (Rotate 180 degrees) This feature rotates the image 180 degrees so that it can be printed correctly on paper that can only be loaded in one orientation (such as envelopes or paper with punch - Sharp MX-C400P | MX-C400P Operation Manual - Page 117
percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. When using the PS printer driver (Windows), you can set the width and length percentages separately to change the proportions of the image. (XY-Zoom) PRINTING Windows (1) (1) Click the - Sharp MX-C400P | MX-C400P Operation Manual - Page 118
you can also print all lines at the minimum width. (Only for black and white printing.) Windows (This function can be used when the PCL6 printer driver is used.) (1) (2) (1) Click the [Advanced] tab. (2) Adjust the line width. Select a number from the pull-down menu. • The units of line-width - Sharp MX-C400P | MX-C400P Operation Manual - Page 119
to conveniently print a design for a woodblock print or other printing medium. B PRINTING B Windows (This function can be used when the PS printer driver is used.) (1) (2) (1) Click the [Advanced] tab. (2) Select a mirror image setting. If you wish to reverse the image horizontally, select - Sharp MX-C400P | MX-C400P Operation Manual - Page 120
corrections when you do not have image editing software installed on your computer. Windows (1) (1) Click the [Color] tab. (2) Click the [Color Adjustment] button. (3) Adjust the color settings. To adjust a setting, drag the slide bar or button. or click the (2) (3) Macintosh (This function - Sharp MX-C400P | MX-C400P Operation Manual - Page 121
and lines that are faint can be printed in black. (Raster data such as bitmap images cannot be adjusted.) This allows you to bring out color text and lines that are faint and difficult to see when printed in grayscale. • [Text To Black] can be selected to print all text other - Sharp MX-C400P | MX-C400P Operation Manual - Page 122
SETTINGS TO MATCH THE IMAGE TYPE (Advanced Color) Preset color settings are available in the machine's printer driver for various uses. These enable printing using the most suitable color settings for the color image type. Advanced color settings can also be configured to match the objective of - Sharp MX-C400P | MX-C400P Operation Manual - Page 123
the toner color used to print gray printer driver on Windows Vista/Server 2008. *2 Cannot be selected in Mac OS X v10.2.8. In Mac OS 9, can be selected in the "Color Matching" menu. *3 Can only be used when using the PCL6 printer driver. *4 Can only be used when using the PS printer driver - Sharp MX-C400P | MX-C400P Operation Manual - Page 124
. CONFIDENTIAL Windows (1) (2) (1) Click the [Watermarks] tab. (2) Select the watermark settings. Select a stored water mark from the pull-down menu. You can click the [Edit] button to edit the font color and select other detailed settings. If you wish to create a new watermark... Enter the - Sharp MX-C400P | MX-C400P Operation Manual - Page 125
print data with a frequently used image or an icon of your own creation. MEMO MEMO Windows (This function can be used when the PCL6 or PS printer driver is used.) (1) (2) (1) Click the [Watermarks] tab. (2) Select the image stamp setting. If an image stamp has already been stored, it can be - Sharp MX-C400P | MX-C400P Operation Manual - Page 126
10 250 Windows Create an overlay file. (1) (2) (3) Printing with an overlay file (1) (2) Overlay file (1) Click the [Advanced] tab. Configure the printer driver settings from the software application that you wish to use to create the overlay file. (2) Click the [Edit] button. (3) Create an - Sharp MX-C400P | MX-C400P Operation Manual - Page 127
that is different from the other pages. Use this function when you wish 1 2 to print the front and back cover on heavy paper, or 3 insert colored paper or a different paper type at specified pages. You can also insert paper as an 4 5 insert without printing on it. • Using this function in - Sharp MX-C400P | MX-C400P Operation Manual - Page 128
PRINTING Macintosh (This function can only be used in Mac OS 9, Mac OS X v10.4.11, v10.5 to 10.5.8 and 10.6.) (1) (2) (3) (1) Select [Printer Features]. (2) Select [Different Paper]. (3) Select cover insertion settings. Select the print setting, paper tray, and paper type for the cover page and - Sharp MX-C400P | MX-C400P Operation Manual - Page 129
the paper source and type if needed. (2) (3) Set [Transparency] for the "Paper Type" of the bypass tray. Macintosh (1) (2) (3) (1) Select [Printer Features]. (2) Select [Transparency Inserts]. (3) Select transparency insert settings. To print the same content on the insert as is printed on the - Sharp MX-C400P | MX-C400P Operation Manual - Page 130
is the same size but from a different paper tray. For example, if carbon copy print is selected when standard paper is loaded in tray 1 and colored paper is loaded in tray 2, a print result similar to a carbon copy slip can be obtained with a single selection of the print command. As another example - Sharp MX-C400P | MX-C400P Operation Manual - Page 131
Example: When pages 4 and 8 are specified as page settings. Back is blank Windows (This function can be used when the PCL6 printer driver is used.) (1) (2) (3) (1) Click the [Special Modes] tab. (2) Select [Chapter Inserts] and click the [Settings] button. (3) Select the chapter settings. Enter - Sharp MX-C400P | MX-C400P Operation Manual - Page 132
when all pages are full color, and when all pages are password secret. • Even if a file has a password, the property can be changed to "Sharing" in the Web page. Do not store sensitive documents or documents that you do not want to be used by others. • Except in cases provided for by law, SHARP - Sharp MX-C400P | MX-C400P Operation Manual - Page 133
: BASIC PRINTING PROCEDURE (page 2-16) In Windows, view printer driver Help for details on printer driver settings for each printing function. [Retention] menu Hold Only This ] checkbox . Select the retention method in "Retention Settings". To enter a password (5 to 8 digit number), click the - Sharp MX-C400P | MX-C400P Operation Manual - Page 134
[Job Handling]. (2) Select the retention setting. Click the [Retention] checkbox . Select the retention method in "Retention Settings". To simplify operation the next time the same password is set, click the (lock) button after entering the password (5 to 8 digit number). 2-55 - Sharp MX-C400P | MX-C400P Operation Manual - Page 135
[OK] key. 1 PRINT Press the [PRINT] key. Select the key of the desired file. BACK OK If a password is set for the selected file, a password entry screen will appear. Enter the password with the soft numeric keypad (5 to 8 digits) and select the [OK] key. For the procedure for entering numbers - Sharp MX-C400P | MX-C400P Operation Manual - Page 136
can be selected. For more information, see "PRINT SETTINGS SCREEN" (page 2-59). • A file saved in black and white or grayscale cannot be printed in color. • If print settings are changed when a stored file is printed, the only changed setting that can be stored is the number of copies. • The - Sharp MX-C400P | MX-C400P Operation Manual - Page 137
must be enabled in [User Control] - [Default Settings] in the Web page menu. (Administrator Name" of the job ID in the printer driver. ☞ Windows: PRINTING WHEN THE USER will be printed automatically and then deleted. Files with a password and files that are protected by the print hold function - Sharp MX-C400P | MX-C400P Operation Manual - Page 138
PRINT SETTINGS SCREEN When a file is stored in the machine, the print settings that were in effect when the file was printed from the printer driver are also stored. However, the settings below can be changed when you print a stored file. For the procedures for operating the settings screen, see - Sharp MX-C400P | MX-C400P Operation Manual - Page 139
the [Select All] key. • The [Batch Print] key can be used to print all files of a particular user or all files that have the same password. For more information, see "Batch printing" (page 2-62). • Multi-file printing of confidential files is not possible. • If the screen is changed with the [BACK - Sharp MX-C400P | MX-C400P Operation Manual - Page 140
(3) (2) (1) 4 BACK OK BACK OK PRINTING Printing a selected file. The number of selected files appears in the number of selected files display. If you wish to use the number of copies that was stored with the file, go to step (3). (1) Select the [Apply the Number from Stored Setting of Each Job - Sharp MX-C400P | MX-C400P Operation Manual - Page 141
PRINTING Batch printing All files that have the same user name and password can be printed at once. When the [Multi-File Print] key is selected, it changes into the [Batch Print] key. Keys in the display can - Sharp MX-C400P | MX-C400P Operation Manual - Page 142
the user name. (B) Select the [Direct Entry] key and press the [OK] key. A text entry screen appears. Directly enter the user name. (C) Select the [Default User List] key and press the [OK] key. The user name can be selected from the factory stored users. When [Selection of [All Users] is - Sharp MX-C400P | MX-C400P Operation Manual - Page 143
procedure for entering numbers, see "Entering numbers" (page 1-9) in "1. BEFORE USING THE MACHINE". Only files that have the same password will be selected. If you do not wish to enter a password, go to the next step. To change the number of copies, configure the settings. If you wish to use the - Sharp MX-C400P | MX-C400P Operation Manual - Page 144
DELETING A STORED FILE Stored files that are no longer needed can be deleted. ☞ PRINTING A STORED FILE (page 2-56) Keys in the display can be selected with the arrow keys and the [OK] key. Select the [Delete] key. PRINTING 1 BACK OK Check the file and then select the [Yes] key. 2 BACK OK A file - Sharp MX-C400P | MX-C400P Operation Manual - Page 145
PRINTING Automatic deletion of files You can have stored data automatically deleted at regular intervals by specifying a periodic deletion time. Periodic deletion of files stored in the machine helps to prevent the leaking of sensitive information and frees space on the hard drive. Every day, every - Sharp MX-C400P | MX-C400P Operation Manual - Page 146
, it may take time to find a file. The search function can be used to find a file quickly. Searching is possible even when you only know part of the file name. Keys in the display can be selected with the arrow keys and the [OK] key. 1 PRINT Press the [PRINT] key. Select - Sharp MX-C400P | MX-C400P Operation Manual - Page 147
only enter the first several letters of the user name. (C) Select the [Default User List] key and press the [OK] key. The user name can name that have a certain password, select the [Password] key and enter the password. (It is not possible to search using a password only.) Using the file name - Sharp MX-C400P | MX-C400P Operation Manual - Page 148
, you can print directly to the machine without using the printer driver. The file types (and corresponding extensions) that can be print result is black and white, the following types of print jobs will be counted as 4-color (Y (Yellow), M (Magenta), C (Cyan), and Bk (Black)) print jobs. To be - Sharp MX-C400P | MX-C400P Operation Manual - Page 149
the machine's Web pages, you can specify and print a file on the FTP server from the operation panel of the machine. This saves you the trouble of downloading the file and printing it from a computer. To configure FTP server settings, click [Application Settings] and then [Setting for Print from the - Sharp MX-C400P | MX-C400P Operation Manual - Page 150
applied. (2) Select the [Print] key. Printing begins. When the message appears in the display, select the [OK] key. When you select a PDF file that has a password, you must enter the password in the job status screen to begin printing. ☞ PRINTING AN ENCRYPTED PDF FILE (page 2-81) 2-71 - Sharp MX-C400P | MX-C400P Operation Manual - Page 151
file in a USB memory device connected to the machine can be printed from the operation panel of the machine without using the printer driver. When the printer driver of the machine is not installed on your computer, you can copy a file into a commercially available USB memory device and connect the - Sharp MX-C400P | MX-C400P Operation Manual - Page 152
applied. (2) Select the [Print] key. Printing begins after the selected file is transferred. When the message appears in the display, select the [OK] key. 5 To When you select a PDF file that has a password, you must enter the password in the job status screen to begin printing. ☞ PRINTING AN ENCRYPTED PDF - Sharp MX-C400P | MX-C400P Operation Manual - Page 153
PRINTING DIRECTLY PRINTING A FILE IN A NETWORK FOLDER You can use the machine's operation panel to select and print a file on a server or in a shared folder of an individual's computer on the same network as the machine. Keys in the display can be selected with the arrow keys and the [OK] key. 1 - Sharp MX-C400P | MX-C400P Operation Manual - Page 154
or computer that you wish to access. If a screen appears prompting you to enter a user name and password, check with your server administrator and enter the appropriate user name and password. (3) Select the key of the network folder. (2) 3 (3) BACK OK BACK OK • You can select the [Search] key - Sharp MX-C400P | MX-C400P Operation Manual - Page 155
. (2) Select the [Print] key. Printing begins after the selected file is transferred. When the message appears in the display, select the [OK] key. When you select a PDF file that has a password, you must enter the password in the job status screen to begin printing. ☞ PRINTING AN ENCRYPTED PDF - Sharp MX-C400P | MX-C400P Operation Manual - Page 156
configured in the Web pages of the machine to enable direct printing from a computer without using the printer driver. SUBMIT PRINT JOB You can specify a file to be printed directly without using the printer driver. In addition to a file on your computer, this procedure can be used to print any file - Sharp MX-C400P | MX-C400P Operation Manual - Page 157
automatically print received e-mail attachments without using the printer driver. • Configuring settings To use E-mail Print, you body text (message) of the e-mail, printing will take place according to the "Printer Default Settings" (Web page only) in the system settings. If you printed a file - Sharp MX-C400P | MX-C400P Operation Manual - Page 158
have been spooled and encrypted PDF jobs that are waiting for a password to be entered. (1) Job Queue (2) Spool (3) Complete (4) (1) (spool screen) Spooled print jobs and encrypted PDF print jobs that require a password to be entered are displayed. (4) Job list (completed jobs screen) This - Sharp MX-C400P | MX-C400P Operation Manual - Page 159
the job was executed in color or black & white. (However, the color bar icon does not appear in the key of a job that used retention function.) (3) User name The computer login name of the user will appear in the print job. A "User Name" can be entered in the printer driver to display the name - Sharp MX-C400P | MX-C400P Operation Manual - Page 160
released and moved to the [Job Queue]. When both a master password and a user password (which is used to open the file) have been set, enter the master password. • To print an encrypted PDF file using the printer driver, enter the password when opening the file on your computer. • Printing is not - Sharp MX-C400P | MX-C400P Operation Manual - Page 161
PRINTING GIVING A PRINT JOB PRIORITY/CANCELING A PRINT JOB GIVING A PRINT JOB PRIORITY You can give priority to a print job that is waiting to be printed and print it ahead of the other jobs. Keys in the display can be selected with the arrow keys and the [OK] key. 1 JOB STATUS Press the [JOB - Sharp MX-C400P | MX-C400P Operation Manual - Page 162
PRINTING CANCELING A PRINT JOB A job being printed, a job waiting to be printed, or a spooled job can be canceled. Keys in the display can be selected with the arrow keys and the [OK] key. 1 JOB STATUS Press the [JOB STATUS] key. (1) Spool (2) BACK OK Cancel the job. (1) Change the print - Sharp MX-C400P | MX-C400P Operation Manual - Page 163
AND PRINTING WHEN PAPER RUNS OUT If printing stops because the machine ran out of paper, or if the size of paper specified in the printer driver is not loaded in the machine, a message will appear in the display. Printing will begin automatically when the [OK] key is selected and paper is - Sharp MX-C400P | MX-C400P Operation Manual - Page 164
3 BACK OK 4 BACK OK Select the [Paper] key. PRINTING Select the key of the tray that has the paper you wish to use. Printing begins. If you changed to a different paper size, printing may not take place correctly; for example part of the text or image may run off the paper. 2-85 - Sharp MX-C400P | MX-C400P Operation Manual - Page 165
PRINTING RETRIEVING AND USING A FILE FROM THE JOB STATUS SCREEN Files stored selecting other than "Hold Only" in "Retention Settings" can be manipulated from the job status complete screen. Keys in the display can be selected with the arrow keys and the [OK] key. 1 JOB STATUS Press the [JOB - Sharp MX-C400P | MX-C400P Operation Manual - Page 166
Complete (1) BACK OK 3 (2) BACK OK PRINTING Select the desired file in the completed jobs. (1) Select the key of the desired file. (2) Select the [Call] key. The job settings screen appears. Select and perform the desired operation. ☞ PRINTING A STORED FILE (page 2-56) ☞ DELETING A STORED FILE ( - Sharp MX-C400P | MX-C400P Operation Manual - Page 167
output results may vary depending on the type of printer driver being used. Function PCL6 PCL5c PS Windows PPD*1 Frequently used Copies functions Yes No No No Retention Yes Yes Yes No Color mode Color Adjustment Yes Yes Yes No adjusting Text To Black/ function Vector To - Sharp MX-C400P | MX-C400P Operation Manual - Page 168
PRINTING Function PCL6 PCL5c PS Windows PPD*1 Macintosh PPD*1 Functions to combine text Normal/ High Quality/ Fine Normal/ High Quality/ Fine Graphics Mode Yes Yes No No No Selection Toner Save*13 Yes Yes Yes Yes Yes Font Resident font 80 fonts 80 fonts 136 fonts 136 fonts - Sharp MX-C400P | MX-C400P Operation Manual - Page 169
the System Settings (General 3-7 System Settings (General) List 3-8 Display Contrast 3-10 Total Count 3-10 • Job Count 3-10 • Device Count 3-10 Default Settings 3-11 • Clock Adjust 3-11 • Keyboard Select 3-12 List Print (User 3-12 Paper Tray Settings 3-13 • Tray Settings 3-13 • Paper - Sharp MX-C400P | MX-C400P Operation Manual - Page 170
Condition Settings 3-41 • Printer Default Settings 3-41 • PCL Settings 3-42 • PostScript Setting 3-43 USB-Device Check 3-43 List Print (Administrator 3-61 Sharp OSA Settings 3-61 Enable/Disable Settings 3-62 Product Key 3-63 Storing/Calling of System Settings 3-64 APPENDIX 3-65 • System - Sharp MX-C400P | MX-C400P Operation Manual - Page 171
are distinguished in this manual as follows. System type) • Settings related to the printer function • Displaying the number of pages password after the machine is purchased. (For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Safety Guide.) The password - Sharp MX-C400P | MX-C400P Operation Manual - Page 172
the Web page, see "Accessing the Web Server in the Machine" (page 3-6). The settings are explained on the following pages of this manual: System settings on the operation panel • SYSTEM SETTINGS (GENERAL) ON THE OPERATION PANEL (page 3-7) • SYSTEM SETTINGS (ADMINISTRATOR) ON THE OPERATION PANEL - Sharp MX-C400P | MX-C400P Operation Manual - Page 173
the display, see "USING THE OPERATION PANEL" (page 1-8) in "1. BEFORE USING THE MACHINE". Example:Daylight Saving Time Setting (Default Settings) screen, Paper Type Registration (Paper Tray Settings) screen, and Energy Save screen (8) (1) (2) (3) (4) (5) (9) BACK OK (6) (10) (7) (1) [OK] key - Sharp MX-C400P | MX-C400P Operation Manual - Page 174
login screen will appear after the IP address is entered. Enter your user name and password. Click [System Settings] in the menu bar of the Web page and click an item, you may be prompted to enter your user name and password (or other information) for user authentication. In that case, enter your - Sharp MX-C400P | MX-C400P Operation Manual - Page 175
SYSTEM SETTINGS OPERATION PANEL (GENERAL) SYSTEM SETTINGS (GENERAL) ON THE OPERATION PANEL This section explains system settings that can be configured on the operation panel by general users. Accessing the System Settings (General) PRINT JOB STATUS BACK SYSTEM SETTINGS LOGOUT OK READY DATA - Sharp MX-C400P | MX-C400P Operation Manual - Page 176
to use some settings. Display Contrast Item ■ Display Contrast Total Count ■ Total Count ● Job Count ● Device Count Item Default Settings Item ■ Default Settings ● Clock Adjust X Clock Adjust ‹ Specify Time Zone ‹ Date & Time Settings ‹ Synchronize with Internet Time Server X Daylight Saving - Sharp MX-C400P | MX-C400P Operation Manual - Page 177
(User) ■ List Print (User) ● All Custom Setting List ● Printer Test Page Item Paper Tray Settings Item ■ Paper Tray Settings ● Tray USB-Device Check SYSTEM SETTINGS OPERATION PANEL (GENERAL) Factory default setting Page - 3-12 - Factory default setting Page 3-13 Plain, Auto-Inch 8-1/2" x - Sharp MX-C400P | MX-C400P Operation Manual - Page 178
SYSTEM SETTINGS OPERATION PANEL (GENERAL) Display Contrast Use this to set the contrast of the machine's display. Select the [Display Contrast] key. In the screen that appears, select the [Lighter] key or the [Darker] key to adjust the contrast. Total Count This function shows the page count in each - Sharp MX-C400P | MX-C400P Operation Manual - Page 179
settings for operation of the machine can be configured. Select the [Default Settings] key and select the settings. Clock Adjust Use this to set the date and time in the machine's built-in clock. Set the time. - Sharp MX-C400P | MX-C400P Operation Manual - Page 180
. Select the [List Print (User)] key and select the settings. List name Description All Custom Setting List Printer Test Page This list shows the hardware status, software status, printer condition settings, paper tray settings, and total counts. This is used to print the PCL Symbol Set List - Sharp MX-C400P | MX-C400P Operation Manual - Page 181
is allowed using the specified tray. • If the paper size specified here is different from the size of paper that is loaded in a tray, a problem or misfeed may result when printing. To change the paper size in a tray, see "1. BEFORE USING THE MACHINE". • Paper properties such as "Fixed Paper - Sharp MX-C400P | MX-C400P Operation Manual - Page 182
SYSTEM SETTINGS OPERATION PANEL (GENERAL) Paper Tray Paper Type Size Tray 1 Tray 2*1 Plain, Pre-Printed, Recycled, Letter Head, Pre-Punched, Color, User Type Auto-Inch (8-1/2" x 14", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2"), Auto-AB ( A4, A5, B5, 216 mm x330 mm (8-1/2" x 13")), 216 mm - Sharp MX-C400P | MX-C400P Operation Manual - Page 183
paper types can be stored. Item Description Type Name Store any name. The factory default names are "User Type 1" - "User Type 7". Fixed Paper Side Enable this you can store that paper size. Storing the paper size saves you the trouble of setting the size each time you need to use it. Up to - Sharp MX-C400P | MX-C400P Operation Manual - Page 184
arrow keys and the [OK] key. Select the [Admin Password] key. USB-Device Check 1 BACK OK (1) 2 BACK OK (2) Log in. (1) Select the [Password] text box and enter the administrator password. Enter the administrator password in the administrator password entry screen. (2) Select the [OK] key. This - Sharp MX-C400P | MX-C400P Operation Manual - Page 185
procedure below to log in. When auto login is enabled, the login screen will not appear. When user authentication is by login name and password (and e-mail address) Administrator login is performed in the user selection screen. For more information on the login procedure when user authentication is - Sharp MX-C400P | MX-C400P Operation Manual - Page 186
method, the [E-mail Address] key will appear below the "User Name". • For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Safety Guide. • This completes the administrator login procedure. The system settings (administrator) can now be used. 3-18 - Sharp MX-C400P | MX-C400P Operation Manual - Page 187
can be selected with the arrow keys and the [OK] key. Select the [Admin Login] key. 1 BACK OK (1) 2 BACK OK Log in. (2) (1) Select the [Password] key. Enter the administrator password in the administrator password entry screen. (2) Select the [OK] key. This completes the administrator login - Sharp MX-C400P | MX-C400P Operation Manual - Page 188
the general settings, see "System Settings (General) List" (page 3-8). Energy save Item ■ Energy Save ● Toner Save Mode X Print ● Auto Power Shut-Off ● Auto Power Shut-Off Timer ● Preheat Mode Setting Factory default setting Disabled Enabled 15 min. 1 min. Page 3-23 3-23 3-23 3-23 3-23 Operation - Sharp MX-C400P | MX-C400P Operation Manual - Page 189
setting DHCP Disabled Enabled Enabled Enabled Enabled - - Page 3-25 3-25 3-25 3-25 3-25 3-25 3-25 3-25 3-25 Factory default setting - Page 3-26 3-26 Factory default setting Page 3-27 Enabled Disabled Disabled Enabled Enabled Enabled Enabled Enabled Low Disabled Disabled 3-27 3-27 3-27 3-21 - Sharp MX-C400P | MX-C400P Operation Manual - Page 190
Current Configuration ● Restore Configuration Factory default setting - - - Page 3-29 3-29 3-29 3-29 Sharp OSA Settings Item ■ Sharp OSA Settings ● External Account Setting X External Account Control X Enable Authentication by External Server ● USB Driver Settings X External Keyboard X USB Memory - Sharp MX-C400P | MX-C400P Operation Manual - Page 191
toner used for printing. Print data Print example when "Toner Save Mode" is enabled [Print] in Toner Save Mode is only effective when the machine's printer driver is not used. When the printer driver is used, the printer driver . This function reduces your power costs, and at the same time - Sharp MX-C400P | MX-C400P Operation Manual - Page 192
is specified in the favorite operation group, that setting is given priority. Machine Display Pattern Setting One of the six color patterns can be selected for the color pattern in the display. A sample of the selected pattern can be viewed. Device Control These settings control devices installed - Sharp MX-C400P | MX-C400P Operation Manual - Page 193
the machine may change automatically. If the IP address changes, specify the printer port setting again and then print. IPv6 Settings When using the machine on manually enter an IP address. Manual Address Enter the IP address of the machine. Prefix Length Enter the prefix length (0 to 128). Default - Sharp MX-C400P | MX-C400P Operation Manual - Page 194
SYSTEM SETTINGS OPERATION PANEL (ADMINISTRATOR) List Print (Administrator) This is used to print lists and reports that are only for use by the administrator of the machine. Select the [List Print (Administrator)] key to configure the settings. User Information Print User lists, usage count lists, - Sharp MX-C400P | MX-C400P Operation Manual - Page 195
SYSTEM SETTINGS OPERATION PANEL (ADMINISTRATOR) Security Settings The following settings are related to security. Select the [Security Settings] key to configure the settings. SSL Settings SSL can be used for data transmission over a network. SSL is a protocol that enables the encryption of - Sharp MX-C400P | MX-C400P Operation Manual - Page 196
SYSTEM SETTINGS OPERATION PANEL (ADMINISTRATOR) Product Key The procedures for entering the product keys of the expansion kits are explained below. Select the [Product Key] key to configure the settings. • It may not be possible to use some settings, depending on the peripheral devices installed. • - Sharp MX-C400P | MX-C400P Operation Manual - Page 197
(ADMINISTRATOR) Storing/Calling of System Settings The current system settings can be stored, previously stored system settings can be retrieved, and the factory default system settings can be restored. Select the [Storing/Calling of System Settings] key to configure the settings. Restore Factory - Sharp MX-C400P | MX-C400P Operation Manual - Page 198
playing speed when the machine is not processing a print job. USB Driver Settings Configure the settings below based on the specifications of your Sharp OSA application. External Keyboard Select whether the internal or external driver for the external keyboard is used. USB Memory Select whether the - Sharp MX-C400P | MX-C400P Operation Manual - Page 199
machine in the screen that appears. Total Count ■ Total Count ● Job Count ● Device Count Item Factory default setting - - Page 3-34 3-34 3-34 Default Settings Item ■ Default Settings ● Clock Adjust X Clock Adjust ‹ Specify Time Zone ‹ Date & Time Settings ‹ Synchronize with Internet Time Server - Sharp MX-C400P | MX-C400P Operation Manual - Page 200
(User) ■ List Print (User) ● All Custom Setting List ● Printer Test Page Item Paper Tray Settings Item ■ Paper Tray Settings ● Auto Type Registration SYSTEM SETTINGS WEB PAGE (GENERAL) Factory default setting Page - 3-36 - Factory default setting Enabled Page 3-37 3-37 Plain, Auto-Inch - Sharp MX-C400P | MX-C400P Operation Manual - Page 201
Condition Settings Item ■ Printer Condition Settings ● Printer Default Settings X Copies X Orientation X Default Paper Size X Default Paper Type X Initial Resolution Setting X Disable Blank Page Print X Line Thickness X 2-Sided Print X Color Mode X N-Up Print X Fit To Page X Output ‹ Print per - Sharp MX-C400P | MX-C400P Operation Manual - Page 202
SYSTEM SETTINGS WEB PAGE (GENERAL) Total Count This function shows the page count in each mode. Select [System Settings] - [Total Count] from the menu bar. Job Count This displays or prints out the counts of all jobs. • Each sheet of paper used for automatic two-sided printing is counted as two - Sharp MX-C400P | MX-C400P Operation Manual - Page 203
settings for operation of the machine can be configured. Select [System Settings] - [Default Settings] from the menu bar and configure each setting. Clock Adjust Use this to set the date and time in the machine's built-in clock. - Sharp MX-C400P | MX-C400P Operation Manual - Page 204
print a list, select the [Print] key that appears in each item. List name Description All Custom Setting List Printer Test Page This list shows the hardware status, software status, printer condition settings, paper tray settings, and total counts. This is used to print the PCL Symbol Set List - Sharp MX-C400P | MX-C400P Operation Manual - Page 205
SYSTEM SETTINGS WEB PAGE (GENERAL) Paper Tray Settings Paper tray and paper type settings are explained in this section. Select [System Settings] - [Paper Tray Settings] from the menu bar and configure each setting. A displayed tray name can be selected to open the tray settings screen. Auto Tray - Sharp MX-C400P | MX-C400P Operation Manual - Page 206
is allowed using the specified tray. • If the paper size specified here is different from the size of paper that is loaded in a tray, a problem or misfeed may result when printing. To change the paper size in a tray, see "1. BEFORE USING THE MACHINE". • Paper properties such as "Fixed Paper - Sharp MX-C400P | MX-C400P Operation Manual - Page 207
SYSTEM SETTINGS WEB PAGE (GENERAL) Paper Tray Paper Type Size Tray 1 Tray 2*1 Plain, Pre-Printed, Recycled, Letter Head, Pre-Punched, Color, User Type Auto-Inch (8-1/2" x 14", 8-1/2" x 11", 7-1/4" x 10-1/2", 5-1/2" x 8-1/2"), Auto-AB ( A4, A5, B5, 216 mm x330 mm (8-1/2" x 13")), 216 mm x 343 - Sharp MX-C400P | MX-C400P Operation Manual - Page 208
you can store that paper size. Storing the paper size saves you the trouble of setting the size each time you need to use it. Up to paper types can be stored. Item Description Type Name Store any name. The factory default names are "User Type 1" - "User Type 7". Fixed Paper Side Enable this - Sharp MX-C400P | MX-C400P Operation Manual - Page 209
printing using the printer driver, the printer driver settings take precedence over the printer condition settings. Settings Copies Orientation Item Default Paper Size Default Paper Type Initial Resolution Setting Disable Blank Page Print Line Thickness*1 2-Sided Print Color Mode N-Up Print - Sharp MX-C400P | MX-C400P Operation Manual - Page 210
tab. Settings Item PCL Symbol Set Setting PCL Font Setting PCL Line Feed Code Wide A4 Description Specify the symbol set used for printing. Use this to the font used for printing. This setting is used to select how the printer responds when a line feed command is received. When this is enabled, 80 - Sharp MX-C400P | MX-C400P Operation Manual - Page 211
for reception of PostScript data in binary format, click the [PostScript Setting] tab. Settings Item Print PS Error Binary Processing Description Selections When a PS (PostScript) error • (Enabled) occurs during PostScript printing, • (Disabled) this setting determines whether or not an - Sharp MX-C400P | MX-C400P Operation Manual - Page 212
page, enter a user number with administrator authority in the login screen. Login by administrator password is also possible from [Administrator Login]. • User authentication is initially disabled (factory default setting). • Before logging in, it is recommended that you enable the SSL function in - Sharp MX-C400P | MX-C400P Operation Manual - Page 213
the machine. Restart the machine in the screen that appears. Energy save Item ■ Energy Save ● Toner Save Mode X Print ● Auto Power Shut-Off ● Auto Power Shut-Off Timer ● Preheat Mode Setting Factory default setting Disabled Enabled 15 min. 1 min. Page 3-51 3-51 3-51 3-51 3-51 Operation Settings - Sharp MX-C400P | MX-C400P Operation Manual - Page 214
of PC ‹ View Password Entry Screen X Operation by User who Has Password ‹ Operational Authority ‹ View Password Entry Screen ● Soft is installed. *3 When a color-related problem has occurred. SYSTEM SETTINGS WEB PAGE (ADMINISTRATOR) Factory default setting Page Prohibited Display in Both - Sharp MX-C400P | MX-C400P Operation Manual - Page 215
Settings Item ■ Printer Settings ● Default Settings X Prohibit Notice Page Printing X Prohibit Test Page Printing X A4/Letter Size Auto Change X Print Density Level ‹ Color ‹ Black & White X CMYK Exposure Adjustment X Bypass Tray Settings ‹ Enable Detected Paper Size in Bypass Tray ‹ Enable Selected - Sharp MX-C400P | MX-C400P Operation Manual - Page 216
Item ■ Print Hold Setting ● Default Mode Settings ● Sort Method Setting ● Administrator Authority Setting X Delete File X Change Password ● Batch Print Settings X Sharp OSA Settings Item ■ Sharp OSA Settings ● Animation Play Speed Setting SYSTEM SETTINGS WEB PAGE (ADMINISTRATOR) Factory default - Sharp MX-C400P | MX-C400P Operation Manual - Page 217
X Disabling of Offset*2 X Disabling of Stapler*2 X Disabling of Color Mode*3 ● Printer Settings X Prohibit Notice Page Printing X Prohibit Test Page Printing X . *3 When a color-related problem has occurred. SYSTEM SETTINGS WEB PAGE (ADMINISTRATOR) Factory default setting Disabled Disabled Disabled - Sharp MX-C400P | MX-C400P Operation Manual - Page 218
settings, depending on the peripheral devices installed. 3-63 3-63 3-63 3-63 Storing/Calling of System Settings Item ■ Storing/Calling of System Settings ● Restore Factory Defaults ● Store Current Configuration ● Restore Configuration Factory default setting - - - Page 3-64 3-64 3-64 3-64 3-50 - Sharp MX-C400P | MX-C400P Operation Manual - Page 219
toner used for printing. Print data Print example when "Toner Save Mode" is enabled [Print] in Toner Save Mode is only effective when the machine's printer driver is not used. When the printer driver is used, the printer driver . This function reduces your power costs, and at the same time - Sharp MX-C400P | MX-C400P Operation Manual - Page 220
selected. Disabling of Clock Adjustment This setting is used to prohibit changing of the date and time. Machine Display Pattern Setting One of the six color patterns can be selected for the color pattern in the display. A sample of the selected pattern can be viewed. 3-52 - Sharp MX-C400P | MX-C400P Operation Manual - Page 221
settings required for remote operation of the machine from a computer connected to the same network. Remote Software Operation Operational Authority View Password Entry Screen This is used when remote software is used to operate the machine remotely. When remote software is used to operate - Sharp MX-C400P | MX-C400P Operation Manual - Page 222
or nearest SHARP Service Department to have a service technician cancel the setting and resolve the color-related problem. Auto Paper system settings (general). Fusing Control Settings These are used to control the toner fusing temperature according to the weight of the paper. These settings apply - Sharp MX-C400P | MX-C400P Operation Manual - Page 223
, load 8-1/2" x 11" or A4 white plain paper in the tray and follow the instructions in "Environmental conditions for color adjustments". (1) Access the machine's Web page from your computer and open the Color Adjustments page. (2) Click the [Test Print] button in the Easy Calibration. A test page - Sharp MX-C400P | MX-C400P Operation Manual - Page 224
magenta, yellow and black. Use this mode when the color deviation is significant. Before using the Color Balance, load 8-1/2" x 11" or A4 white plain paper in the tray and follow the instructions in "Environmental conditions for color adjustments" (page 3-55). (1) Access the machine's Web page from - Sharp MX-C400P | MX-C400P Operation Manual - Page 225
dirty, and take care not to misplace the color chart. If you misplace the color chart, contact your dealer or nearest SHARP Service Department. SYSTEM SETTINGS WEB PAGE (ADMINISTRATOR) (4) Move the color chart vertically to select the similar colors to the color chart. Compare the test page to the - Sharp MX-C400P | MX-C400P Operation Manual - Page 226
Printer Settings Settings related to the printer function can be configured Default Settings Printer condition settings are described below. Select [System Settings] - [Printer Settings] - [Default Level This lightens or darkens the print density of color and black and white images. The print density - Sharp MX-C400P | MX-C400P Operation Manual - Page 227
• Auto • PostScript • PCL • The settings are the same as those of "Network Port Emulation Switching". • Unless printer errors occur frequently, it is recommended that you use the factory default setting "Auto". Enable Network Port This is used to enable printing from the network port. Network Port - Sharp MX-C400P | MX-C400P Operation Manual - Page 228
as the default mode when storing a file. When [Confidential Mode] is selected, the [Confidential] checkbox in the information screen for filing will be selected . Administrator Authority Setting For files and user folders that have a password, this setting allows the administrator password to be - Sharp MX-C400P | MX-C400P Operation Manual - Page 229
OSA Settings] from the menu bar and configure each setting. Animation Play Speed Setting Set the playing speed of the animation in the Sharp OSA application. The following settings can be configured. • Standard • High When "High" is selected, the machine's job processing speed (for print and other - Sharp MX-C400P | MX-C400P Operation Manual - Page 230
printing without entering valid user information in the printer driver or printing of a file on an FTP service technician can cancel the setting. Promptly contact your dealer or nearest SHARP Service Department to have a service technician cancel the setting and resolve the color-related problem - Sharp MX-C400P | MX-C400P Operation Manual - Page 231
to disable printing of notice pages. Prohibit Test Page Printing This setting is used to disable printing of test pages. When this setting is enabled, "Printer Test Page" in the system settings cannot be used to print test pages. Exclude Bypass-Tray from Auto Paper Select When [Auto] is selected for - Sharp MX-C400P | MX-C400P Operation Manual - Page 232
) Storing/Calling of System Settings The current system settings can be stored, previously stored system settings can be retrieved, and the factory default system settings can be restored. Select [System Settings] - [Storing/Calling of System Settings] from the menu bar and configure each setting - Sharp MX-C400P | MX-C400P Operation Manual - Page 233
Password Energy Save Operation Settings Device Control Network Settings List Print (Administrator) Security Settings Product Key Storing/Calling of System Settings Sharp OSA Settings Toner Defaults Store Current Configuration Restore Configuration External Account Setting USB Driver Settings - Sharp MX-C400P | MX-C400P Operation Manual - Page 234
Mode Auto Paper Selection Setting Fusing Control Settings Color Adjustments Printer Settings Print Hold Settings List Print (Administrator) Sharp OSA Settings Enable/Disable Settings Product Key Storing/Calling of System Settings Default Settings Interface Settings Prohibit Notice Page Printing - Sharp MX-C400P | MX-C400P Operation Manual - Page 235
and answer format. Locate the question that relates to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual, please contact your dealer or nearest SHARP Service Department. System settings or Web pages System settings are indicated - Sharp MX-C400P | MX-C400P Operation Manual - Page 236
TROUBLESHOOTING REMOVING MISFEEDS This section explains what to do when a paper misfeed occurs in the machine. Caution The fusing unit is hot. Take care not to burn yourself when removing a misfeed. • When removing misfed paper, do not touch or damage the transfer belt. • Carefully pull the paper - Sharp MX-C400P | MX-C400P Operation Manual - Page 237
TROUBLESHOOTING HOW TO REMOVE MISFEEDS If you require more information when reading the instructions inside the fusing unit, press down on the green part, open the fusing unit, and remove the paper. cause of human injury or machine failure. Unfused toner may remain on the paper that is removed. - Sharp MX-C400P | MX-C400P Operation Manual - Page 238
cover, and remove the paper. If the misfeed is not in the above location, grasp the handle on the secondary transfer roller unit, slowly open the unit, and remove the paper. TROUBLESHOOTING (8) Paper misfeed in tray 1 to tray 4 (in the tray) When a paper gets twisted to the roller, remove the tray - Sharp MX-C400P | MX-C400P Operation Manual - Page 239
roller rotating knob in the direction of the arrow to remove the misfed paper. Make sure that there is no misfed paper in the machine. TROUBLESHOOTING 4-5 - Sharp MX-C400P | MX-C400P Operation Manual - Page 240
TROUBLESHOOTING REMOVING STAPLE JAMS Follow the steps below to remove a staple jam. FINISHER Caution Take care that a bent staple does not hurt you. Open the cover. 1 - Sharp MX-C400P | MX-C400P Operation Manual - Page 241
TROUBLESHOOTING Lower the lever at the front end of the staple case. 5 Replace the staple case. Push the staple case in until it clicks into place. 6 Slide the finisher back to the right. Gently slide the finisher back to the right until it locks into its original position. 7 Close the cover. 8 4-7 - Sharp MX-C400P | MX-C400P Operation Manual - Page 242
TROUBLESHOOTING PRINTING PROBLEMS RELATED TO PRINTING OPERATION • Printing does not take place 4-9 • Color printing does not take the above table of contents, see "GENERAL PROBLEMS" (page 4-15). • If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) - Sharp MX-C400P | MX-C400P Operation Manual - Page 243
correctly. Remove the printer driver and then install it once again. ☞ Software Setup Guide Make sure that the routers and other network connection devices are operating correctly. If a device is not powered on or is in an error state, see the manual of the device to correct the problem. 4-9 - Sharp MX-C400P | MX-C400P Operation Manual - Page 244
TROUBLESHOOTING Problem Printing does not take place. Color printing does not take place. Two-sided printing does not take place. Point to check Is the I/O timeout setting too short? Was a Notice Page printed? Have functions been disabled by the administrator? Is the color mode set to "Color"? - Sharp MX-C400P | MX-C400P Operation Manual - Page 245
TROUBLESHOOTING Problem Direct printing of a file in a shared folder on a computer is not Setup Guide. PROBLEMS RELATED TO PRINT RESULTS Problem The image is grainy. Point to check Are the printer driver settings appropriate for the print job? Have you selected color settings appropriate - Sharp MX-C400P | MX-C400P Operation Manual - Page 246
TROUBLESHOOTING Problem Colors are off. Text and lines are faint and difficult to see. Part of the image is cut off. The image is upside down. Point to check Did you perform "Registration Adjustment"? Was color Windows: On the [Main] tab of the printer driver. Macintosh: In the [Page Setup] menu. - Sharp MX-C400P | MX-C400P Operation Manual - Page 247
TROUBLESHOOTING Problem The image is upside down. Point to check Is the correct the appropriate binding position. The binding position is selected as follows: Windows: On the [Main] tab of the printer driver. Macintosh: In the [Layout] menu of the print window. (In Mac OS 9.0 to 9.2.2, in [Output/ - Sharp MX-C400P | MX-C400P Operation Manual - Page 248
TROUBLESHOOTING PROBLEMS RELATED TO FILING Problem Retention does not take place. A filed data can not be printed. Point to check Did you select retention settings in the printer driver file set to [Protect]? Did you enter the wrong password? Does the name include characters that cannot be used in - Sharp MX-C400P | MX-C400P Operation Manual - Page 249
on printed output 4-19 • Toner does not adhere well or creases appear in the paper 4-20 • Print quality is poor 4-20 • Part of the image is cut off password 4-22 • The actuator came off (when a finisher is not installed 4-22 If you are unable to solve a problem using the solutions in this manual - Sharp MX-C400P | MX-C400P Operation Manual - Page 250
TROUBLESHOOTING PROBLEMS RELATED TO MACHINE OPERATION Problem Specified machine functions cannot be used. The administrator.) Auto Login failed due to a problem on the network. Contact your administrator. If you are the administrator, select the [Admin Password] key, log in as an administrator, - Sharp MX-C400P | MX-C400P Operation Manual - Page 251
your dealer or nearest SHARP Service Department. (When contacting your dealer or nearest SHARP Service Department, inform them of the displayed error code.) Is a tray out of paper? Add paper as instructed by the message in the display. Is the machine out of toner? When toner runs low, a message - Sharp MX-C400P | MX-C400P Operation Manual - Page 252
TROUBLESHOOTING PROBLEMS RELATED TO PAPER FEEDING AND OUTPUT Problem SHARP-recommended paper. Using paper that is not supported may result in misfeeds, creases, or smudges. Please use SHARP Are the bypass tray guides adjusted to the width of the paper? Adjust the bypass tray guides to the width of - Sharp MX-C400P | MX-C400P Operation Manual - Page 253
TROUBLESHOOTING Problem guides adjusted to the width of the paper? Solution Set the guides supported may result in misfeeds, creases, or smudges. Please use SHARP-recommended paper and label sheets. For details, contact your dealer or nearest SHARP Service holes. Is the laser unit, the main charger - Sharp MX-C400P | MX-C400P Operation Manual - Page 254
TROUBLESHOOTING Problem Toner side? Print quality is poor. Is "Toner Save Mode" enabled? Part of the image is cut off. Has the supported may result in misfeeds, creases, or smudges. Please use SHARP-recommended paper and label sheets. For details, contact your dealer or nearest SHARP Service - Sharp MX-C400P | MX-C400P Operation Manual - Page 255
TROUBLESHOOTING PROBLEMS RELATED TO PERIPHERAL DEVICES Problem The connected USB device cannot be used. operation manual. Code:xx-xx*. Finisher trouble." *Letters and numbers appear in xx-xx. Does a message appear instructing you to check the staple unit? Does a message appear instructing you to - Sharp MX-C400P | MX-C400P Operation Manual - Page 256
"Other Settings" > "Auto Clear Setting" Contact your dealer or nearest SHARP Service Department. For the factory default administrator password, see "TO THE ADMINISTRATOR OF THE MACHINE" in the Safety Guide. After changing the password, take special care to remember it. While removing the output, if - Sharp MX-C400P | MX-C400P Operation Manual - Page 257
Operation Guide MODEL: MX-C400P SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 MXC400P-US-Z1
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Operation Guide
MX-C400P
MODEL:
BEFORE USING
THE MACHINE
BEFORE USING
THE MACHINE
SYSTEM SETTINGS
SYSTEM SETTINGS
PRINTING
PRINTING
TROUBLESHOOTING
TROUBLESHOOTING