Sharp MX-C400P MX-C400P Software Setup Guide

Sharp MX-C400P Manual

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  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 1
    MODEL: MX-C400P DIGITAL FULL COLOR PRINTER Software Setup Guide BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING Keep this manual close at hand for reference whenever needed.
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 2
    see "4. TROUBLESHOOTING" (page 56). Please note • The explanations in this manual assume that manual, please contact your dealer or nearest SHARP Service Department. • This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 3
    98/Me/NT 4.0 32 • CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE 34 INSTALLING THE PRINTER STATUS MONITOR 38 CHANGING THE PORT 40 3 SETUP IN A MACINTOSH ENVIRONMENT MAC OS X 43 MAC OS 9.0 - 9.2.2 52 4 TROUBLESHOOTING WHEN INSTALLATION WAS NOT SUCCESSFUL 56 REMOVING
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 4
    dealer or nearest SHARP Service Department if you want software for Windows 98/Me/NT 4.0. Disc 1 Software for Windows • Printer driver These allow the machine to be used as a printer. - PCL6 and PCL5c printer driver The machine supports the Hewlett-Packard PCL6 and PCL5c printer control languages
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    the machine and configure machine settings from a computer. To install and use the Printer Administration Utility, see the Readme file and the manual in PDF format on the "Software CD-ROM" (Disc 2). The Readme file and manual are in the following folder on the CD-ROM. (Substitute the letter of your
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 6
    bit color or supported. *3 The machine's USB 2.0 port will transfer data at the speed specified by the USB 2.0 (Hi-Speed) standard only if the Microsoft USB 2.0 driver is preinstalled in the computer, or if the USB 2.0 driver your dealer or nearest SHARP Service Department if you want software
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    must be met to use the software described in this manual. Operating system environment* Windows Macintosh Software PCL6 printer driver, PCL5c printer driver PS printer driver, PPD driver Printer Status Monitor Printer Administration Utility Macintosh PPD file Type of connection* Network/ USB
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    the software. (The factory default setting for the IP address is problem can be avoided by using a WINS server or by assigning a permanent IP address to the machine. • This manual printer driver is being installed. If a USB cable is connected before the printer driver is installed, the printer driver
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    software and configure settings so that the printer function of the machine can be used with a Windows computer. For users of Windows 98/Me/NT 4.0 The CD-ROM does not include software for Windows 98/Me/NT 4.0. Contact your dealer or nearest SHARP Service Department if you want software for Windows
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 10
    the software. For the steps that follow, see the appropriate page below for the software that you are installing. INSTALLING THE PRINTER DRIVER • WHEN THE MACHINE IS CONNECTED TO A NETWORK - Standard installation: page 10 - Installation by specifying the machine's address: page 14 - Printing using
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 11
    (page 21) WHEN THE MACHINE IS CONNECTED TO A NETWORK This section explains how to install the printer driver when the machine is connected to a Windows network (TCP/IP network). Supported operating systems: Windows 98/Me/NT 4.0*/2000*/XP*/ Server 2003*/Vista*/Server 2008*/7* * Administrator's rights
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 12
    screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 7), perform the steps below. 1 Click the [Printer Driver] button. 2 Click the [Standard installation] button. When [Custom installation] is selected, you can change any of the items below. When [Standard
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 13
    • Machine connection method: LPR Direct Print (Auto Search) • Set as default printer: Yes • Printer driver name: Cannot be changed • Display fonts: Installed If you selected [Custom installation], select [LPR Direct Print (Auto Search)] and click the [Next] button. If you
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 14
    make a selection and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No]. If you clicked the [Custom installation] button in step 2, the
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 15
    INSTALLING THE PRINTER DRIVER 7 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 16
    INSTALLING THE PRINTER DRIVER X Installation by specifying the machine's address When the machine cannot be found because it "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL SOFTWARE)" (page 7), perform the steps below. 1 Click the [Printer Driver] button. 2 Click the [Custom installation] button. 14
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 17
    INSTALLING THE PRINTER DRIVER 3 When you are asked how the printer is connected, select [LPR Direct Print (Specify Address)] and click the [Next] button. 4 Enter the name (host name) or IP address of the machine and
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    and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No]. 8 When the printer name window appears, click the [Next] button. If you wish
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 19
    INSTALLING THE PRINTER DRIVER 10 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. Installation begins. • If you are using Windows Vista/Server 2008/7 If a security warning window appears, be sure to click [Install this driver software anyway
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 20
    INSTALLING THE PRINTER DRIVER X Printing using the IPP function and the SSL function The IPP ) of the machine. To configure the settings, see the "SYSTEM SETTINGS" chapter in the Operation Guide. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (FOR ALL
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 21
    INSTALLING THE PRINTER DRIVER 2 Click the [Custom installation] button. 3 When you are asked how the printer is connected, select [IPP] and click the [Next] button. 4 If a proxy server is used, specify the proxy server and click the [Next] button. To specify a
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 22
    INSTALLING THE PRINTER DRIVER 5 Enter the machine's URL and click the [Next] button. Enter the URL in page 15 to continue the installation. This completes the installation. After installation, see "CONFIGURING THE PRINTER DRIVER FOR THE OPTIONS INSTALLED ON THE MACHINE" (page 34) to configure the
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 23
    INSTALLING THE PRINTER DRIVER WHEN THE MACHINE WILL BE CONNECTED WITH A USB CABLE Supported operating systems: Windows 98/Me/2000*/XP*/Server 2003*/ Vista*/Server 2008*/7* * Administrator's rights are required to install the software. • Make sure that a USB cable
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 24
    INSTALLING THE PRINTER DRIVER 2 Click the [Custom installation] button. 3 When you are asked how the printer is connected, select [Connected to this computer] and click the [Next] button. 4 When you are asked if you wish to install the display fonts, select an answer and click the [Next] button. 22
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    INSTALLING THE PRINTER DRIVER 5 Follow the on-screen instructions. Read the message in the window that appears and click the [Next] button. When the installation completed screen appears, click the [OK] button. • If you
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 26
    INSTALLING THE PRINTER DRIVER 8 Installation of the PCL6 printer driver begins. When the "Found New Hardware Wizard" appears, select [Install the software automatically (Recommended)], click the [Next] button, and follow the on-screen instructions. • If you are using Windows Vista/Server 2008/7 If a
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 27
    INSTALLING THE PRINTER DRIVER When installing the PCL5c printer driver, PS printer driver, or PPD driver Installation is possible even after the USB cable has been connected. When the software selection screen appears in step 6 of "OPENING THE SOFTWARE SELECTION SCREEN (
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 28
    the port selection window appears, select the port that the PCL6 printer driver is using (USB001, etc.) and click the [Next] button. 5 When the printer driver selection window appears, remove the [PCL6] checkmark and select the printer driver to be installed, and then click the [Next] button. Click
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    and click the [Next] button. If you are installing multiple drivers, select the printer driver to be used as the default printer. If you do not wish to set one of the printer drivers as the default printer, select [No]. 7 When the printer name window appears, click the [Next] button. If you wish
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 30
    FOR THE OPTIONS INSTALLED ON THE MACHINE" (page 34) to configure the printer driver settings. • Make sure that the port of the installed driver is the same as the port used by the PCL6 printer driver. The port used by the printer driver of the machine is indicated by a checkmark on the [Ports] tab
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 31
    the steps below to install the printer driver on the client computers. • Ask your network administrator for the server name and printer name of the machine on the network. • For the procedure for configuring settings on the print server, see the operation manual or the Help file of the operating
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 32
    INSTALLING THE PRINTER DRIVER 1 Click the [Printer Driver] button. 2 Click the [Custom installation] button. 3 Select [Shared Printer] and click the [Next] button. 30
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    the list, check the settings on the print server. 5 Perform steps 5 through 12 on page 15 to continue the installation. In the printer driver selection screen, be sure to select the same type of printer driver as the printer driver installed on the print server. This completes the installation. 31
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 34
    to use the standard Windows 98/Me/NT 4.0 PS printer driver, follow the steps below to install the PPD driver using the Add Printer Wizard. • The CD-ROM does not include software for Windows 98/Me/NT 4.0. Contact your dealer or nearest SHARP Service Department if you want software for Windows 98/Me
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 35
    INSTALLING THE PRINTER DRIVER X Installing the resident font information (Windows 98/Me) If you have installed the PPD driver on Windows 98/ the PPD driver. 2 Double-click the [EnglishA] folder, the [PPD] folder, the [9XME] folder, and then [PFMSetup.exe]. 3 Follow the on-screen instructions. After
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    paper loaded in the machine. Follow the steps below to configure the printer driver. If the PPD driver is installed, see "When the PPD driver is installed" (page 37). X When the PCL printer driver or PS printer driver is installed 1 Click the [Start] button ( ), click [Control Panel], and then click
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 37
    are automatically configured based on the detected machine status. *The screen shows the PCL6 printer driver. 5 Configure the image of the machine. An image of the machine is formed in the printer driver configuration window based on the options that are installed. (1) (2) (1) Select the options
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    INSTALLING THE PRINTER DRIVER 6 Click the [OK] button in the printer properties window. If automatic configuration fails, configure the settings manually. • You can check the options that are installed and the tray settings by printing out the "All Custom Setting List" in the system settings of
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 39
    [Control Panel], click [Printers and Other Hardware], and then click [Printers and Faxes]. 2 Open the printer properties window. (1) Right-click the printer driver icon of the machine. (2) Select [Properties]. In Windows 7, select [Printer Properties]. 3 Configure the printer driver for the options
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 40
    to print. The Printer Status Monitor shows error information such as paper misfeeds, printer configuration information ( Printer Status Monitor cannot be used in the following situations: • When the machine is connected by a USB cable. • When printing to the machine using the IPP function. Supported
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    the on-screen instructions. 3 When the installation completed screen appears, click the [Finish] button. To have the Printer Status Monitor your computer. This completes the installation. For the procedures for using the Printer Status Monitor, see the Help file. Follow these steps to view the
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 42
    in the [start] menu in Windows XP, click the [start] button, click [Control Panel], click [Printers and Other Hardware], and then click [Printers and Faxes]. 2 Open the printer properties window. (1) Right-click the printer driver icon of the machine. (2) Select [Properties]. In Windows 7, select
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 43
    is added when the printer driver is installed using a "Standard printer port when the machine is connected to an intranet or a wide area network (WAN) using the IPP function, select [SC-Print2005 Port], click the [New Port] button (the [OK] button in Windows 98/Me), and follow the on-screen instructions
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 44
    in the screen of step 4. In Windows 98/Me, this step is not required. Go to the next step. 7 Make sure the created printer port is selected in the printer properties window and then click the [Apply] button. X When using a port created with "Standard TCP/IP Port" When using a port created using
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 45
    IN A MACINTOSH ENVIRONMENT This chapter explains how to install the PPD file to enable printing from a Macintosh and how to configure the printer driver settings. ☞ MAC OS X: this page (v10.2.8, v10.3.9, v10.4.11, v10.5 - 10.5.8, v10.6) ☞ MAC OS 9.0 - 9.2.2: page 52 To use the machine in a Macintosh
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 46
    versions of the operating system. v10.2.8 v10.4.11 v10.3.9 v10.5 10.5.8 v10.6 5 Double-click the [MX-PBX1] icon ( ). If the "Authenticate" window appears in Mac OS X v10.2.8, enter the password and click the [OK] button. 6 Click the [Continue] button. 7 The License Agreement window will appear
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 47
    when you click the [Change Install Location] button. 9 Click the [Install] button. Installation begins. If an authentication window appears, enter the password and click the [OK] button. 10 When the installation completed message appears in the installation window, click the [Close] button. This
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 48
    in the Apple menu ( ) and select [Print & Fax] ( ). When the screen for adding a printer appears, click the button and go to step 14. • If you are using Mac OS X v10.2.8, the first time you are installing a printer driver on your computer, a confirmation message will appear. Click the [Add] button. 13
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 49
    using the IPP function. If you wish to use the IPP function, see "Printing using the IPP function" (page 50) to configure the printer driver settings. v10.4.11, v10.5 - 10.5.8, v10.6 (1) (2) (3) (4) (1) Click the [Default Browser] icon. If you are using Mac OS X v10.5 to 10.5.8 or v10.6, click the
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 50
    If multiple AppleTalk zones are displayed, select the zone that includes the printer from the menu. (2) Click the machine's model name. The v10.3.9, select [Auto Select]. • If you are using Mac OS X v10.2.8, select [Sharp] and click the PPD file of your model. (4) Click the [Add] button. If you
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 51
    Mac OS X v10.5 to 10.5.8 or v10.6, click the [Options & Supplies] button, click the [Driver] tab and go to step 16. (2) Click [Show Info]. If you are using Mac OS X v10.2.8, select [Show Info] from the [Printers] menu. 16 Select the machine configuration. If you selected [Auto Select] in (3) of step
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 52
    domain name) and the queue name. Enter "ipp" in "Queue". (3) Select [Sharp] in "Print Using" and click the PPD file of your model. If you are using Mac OS X v 10.5 to 10.5.8 or v10.6, select [Select a driver to use] (or [Select Printer Software]) from "Print Using" and click the PPD file for your
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 53
    Name". • If you are using Mac OS X v10.2.8, enter the address of the machine (IP address or domain name) in "Printer's Address". • Enter "ipp" in "Queue Name". (3) Select [Sharp] in "Printer Model" and click the PPD file of your model. (4) Click the [Add] button. ☞ Checking the IP address of the
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 54
    MAC OS 9.0 - 9.2.2 If you are using Mac OS 9.0 to 9.2.2, make sure that "LaserWriter 8" has been installed and that the "LaserWriter 8" checkbox is selected in "Extensions Manager" in "Control Panels". If not, install it from the system CD-ROM supplied with your Macintosh computer. 1 Insert the "
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 55
    button and restart your computer. This completes the installation of the software. Next, configure the printer driver settings. 8 Select [Chooser] from the Apple Menu. 9 Create a printer. (1) (2) (3) (1) Click the [LaserWriter 8] icon. If multiple AppleTalk zones are displayed, select the zone that
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 56
    box does not appear and you return to the "Chooser" dialog box, follow these steps to select the PPD file manually. (1) Make sure that the machine is selected in the "Select a PostScript Printer" list, and then click the [Setup] button followed by the [Select PPD] button. (2) Select the PPD file for
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 57
    of the printer driver. Installing the screen fonts The screen fonts for Mac OS 9.0 - 9.2.2 are contained in the [Font] folder of the "Software CD-ROM" (Disc 2). Copy the fonts that you wish to install to the [System Folder] of the startup disk. If you experience problems
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 58
    in Windows 59 • The printer driver cannot be installed (Windows 2000/XP/Server 2003 60 Problem The software cannot be installed. Point to check Is there sufficient free space on your hard drive? Are you using an operating system that is not supported? Solution Delete any unneeded files
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 59
    Problem The machine is not detected (when connected to a network). WHEN INSTALLATION WAS NOT SUCCESSFUL Point to check Is the IP address of the machine configured?
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 60
    WHEN INSTALLATION WAS NOT SUCCESSFUL Problem The plug and play screen does not appear (USB connection in Windows). Bus controllers" or the two items do not appear, refer to your computer manual or check with the manufacturer of your computer to enable USB and then reinstall the printer driver. 58
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 61
    WHEN INSTALLATION WAS NOT SUCCESSFUL Problem The printer driver is not installed correctly by plug and play (USB connection in Windows). Point to check Did you connect the machine to your computer before installing the printer driver? Solution In Windows 2000/XP/Server 2003/Vista/7, if the
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 62
    be installed (Windows 2000/XP/Server 2003) If the printer driver cannot be installed on Windows 2000/XP/Server 2003, Windows 2000, double-click the [System] icon. 3 Click the [Hardware] tab and then the [Driver Signing] button. 4 Check the settings in "What action do you want Windows to take?" ("File
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 63
    REMOVING THE SOFTWARE To remove the printer driver or software installed using the installer, follow the steps below [Add/Remove Programs] icon. 3 Select the program or driver that you wish to delete. For more information, see the manual for the operating system or Help. 4 Restart your computer. 61
  • Sharp MX-C400P | MX-C400P Software Setup Guide - Page 64
    file has been copied to the following folder on the startup disk. [Library] - [Receipts] Delete the [MX-PBX1.pkg] file from this folder. X Mac OS 9.0 - 9.2.2 After deleting the icon of the printer that uses the machine's PPD file from the desktop, follow the steps below. 1 Insert the "Software CD
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    MX-C400P Software Setup Guide SHARP ELECTRONICS CORPORATION 1 Sharp Plaza, Mahwah, New Jersey 07495-1163. www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario, L4Z 1W9 This manual has been printed using a vegetable-based soy oil ink to help protect the
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MX-C400P
BEFORE INSTALLING
THE SOFTWARE
SETUP IN A WINDOWS
ENVIRONMENT
SETUP IN A MACINTOSH
ENVIRONMENT
TROUBLESHOOTING
DIGITAL FULL COLOR PRINTER
Software Setup Guide
Software Setup Guide
Software Setup Guide
Keep this manual close at hand for reference
whenever needed.
MODEL: