Sharp MX-M623 MX-M623 MX-M753 Operation Manual - Page 854

Problems Related To Reception

Page 854 highlights

TROUBLESHOOTING Problem Transmission does not begin at the specified time. Point to check Is the machine's clock set to the correct time? Is a transmission in progress? Solution Set the clock to the correct time. ➞ System Settings > "Default Settings" > "Clock" > "Clock Adjust" If another transmission is in progress when the specified time arrives, the timer operation will begin after that transmission is finished. PROBLEMS RELATED TO RECEPTION Problem Printing does not take place after reception. Manual reception / polling reception are not possible. The received image is faint. Point to check Does a message appear in the display instructing you to add toner or paper? (Printing is not possible when this screen appears.) Does a password entry screen appear? Has cut-off printing been disabled in the system settings (administrator)? Is forwarding (Inbound Routing function) selected in the Web page for a received fax? Is little free memory remaining? Is the original that was faxed also faint? Solution Restore printing capability as instructed by the message. Enter the correct password with the numeric keys. "Hold Setting for Received Data Print" is enabled. If you do not know the password, check with your administrator. Load the same size of paper as the received fax. If "Print Actual Size Cut off Disabled" is enabled in "Print Style Setting" in the system settings (administrator) and a fax is received that is larger than any paper that is loaded, the fax will be received to memory without being printed. (However, when a fax longer than 11" x 17" (A3) size is received, it will be printed using multiple sheets of paper.) If you need to print a received fax, ask your administrator. When the Inbound Routing function is enabled in the Web pages, received faxes are automatically forwarded to a specified address. If "Print at Error" is selected when Inbound Routing is enabled, received faxes will only be printed when an error occurs. Free memory by printing faxes received by confidential reception and other received data that is protected by a password, and by deleting data stored in memory boxes. Ask the other party to send the fax again using a suitable (darker) exposure setting. 8-35 Contents

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320
  • 321
  • 322
  • 323
  • 324
  • 325
  • 326
  • 327
  • 328
  • 329
  • 330
  • 331
  • 332
  • 333
  • 334
  • 335
  • 336
  • 337
  • 338
  • 339
  • 340
  • 341
  • 342
  • 343
  • 344
  • 345
  • 346
  • 347
  • 348
  • 349
  • 350
  • 351
  • 352
  • 353
  • 354
  • 355
  • 356
  • 357
  • 358
  • 359
  • 360
  • 361
  • 362
  • 363
  • 364
  • 365
  • 366
  • 367
  • 368
  • 369
  • 370
  • 371
  • 372
  • 373
  • 374
  • 375
  • 376
  • 377
  • 378
  • 379
  • 380
  • 381
  • 382
  • 383
  • 384
  • 385
  • 386
  • 387
  • 388
  • 389
  • 390
  • 391
  • 392
  • 393
  • 394
  • 395
  • 396
  • 397
  • 398
  • 399
  • 400
  • 401
  • 402
  • 403
  • 404
  • 405
  • 406
  • 407
  • 408
  • 409
  • 410
  • 411
  • 412
  • 413
  • 414
  • 415
  • 416
  • 417
  • 418
  • 419
  • 420
  • 421
  • 422
  • 423
  • 424
  • 425
  • 426
  • 427
  • 428
  • 429
  • 430
  • 431
  • 432
  • 433
  • 434
  • 435
  • 436
  • 437
  • 438
  • 439
  • 440
  • 441
  • 442
  • 443
  • 444
  • 445
  • 446
  • 447
  • 448
  • 449
  • 450
  • 451
  • 452
  • 453
  • 454
  • 455
  • 456
  • 457
  • 458
  • 459
  • 460
  • 461
  • 462
  • 463
  • 464
  • 465
  • 466
  • 467
  • 468
  • 469
  • 470
  • 471
  • 472
  • 473
  • 474
  • 475
  • 476
  • 477
  • 478
  • 479
  • 480
  • 481
  • 482
  • 483
  • 484
  • 485
  • 486
  • 487
  • 488
  • 489
  • 490
  • 491
  • 492
  • 493
  • 494
  • 495
  • 496
  • 497
  • 498
  • 499
  • 500
  • 501
  • 502
  • 503
  • 504
  • 505
  • 506
  • 507
  • 508
  • 509
  • 510
  • 511
  • 512
  • 513
  • 514
  • 515
  • 516
  • 517
  • 518
  • 519
  • 520
  • 521
  • 522
  • 523
  • 524
  • 525
  • 526
  • 527
  • 528
  • 529
  • 530
  • 531
  • 532
  • 533
  • 534
  • 535
  • 536
  • 537
  • 538
  • 539
  • 540
  • 541
  • 542
  • 543
  • 544
  • 545
  • 546
  • 547
  • 548
  • 549
  • 550
  • 551
  • 552
  • 553
  • 554
  • 555
  • 556
  • 557
  • 558
  • 559
  • 560
  • 561
  • 562
  • 563
  • 564
  • 565
  • 566
  • 567
  • 568
  • 569
  • 570
  • 571
  • 572
  • 573
  • 574
  • 575
  • 576
  • 577
  • 578
  • 579
  • 580
  • 581
  • 582
  • 583
  • 584
  • 585
  • 586
  • 587
  • 588
  • 589
  • 590
  • 591
  • 592
  • 593
  • 594
  • 595
  • 596
  • 597
  • 598
  • 599
  • 600
  • 601
  • 602
  • 603
  • 604
  • 605
  • 606
  • 607
  • 608
  • 609
  • 610
  • 611
  • 612
  • 613
  • 614
  • 615
  • 616
  • 617
  • 618
  • 619
  • 620
  • 621
  • 622
  • 623
  • 624
  • 625
  • 626
  • 627
  • 628
  • 629
  • 630
  • 631
  • 632
  • 633
  • 634
  • 635
  • 636
  • 637
  • 638
  • 639
  • 640
  • 641
  • 642
  • 643
  • 644
  • 645
  • 646
  • 647
  • 648
  • 649
  • 650
  • 651
  • 652
  • 653
  • 654
  • 655
  • 656
  • 657
  • 658
  • 659
  • 660
  • 661
  • 662
  • 663
  • 664
  • 665
  • 666
  • 667
  • 668
  • 669
  • 670
  • 671
  • 672
  • 673
  • 674
  • 675
  • 676
  • 677
  • 678
  • 679
  • 680
  • 681
  • 682
  • 683
  • 684
  • 685
  • 686
  • 687
  • 688
  • 689
  • 690
  • 691
  • 692
  • 693
  • 694
  • 695
  • 696
  • 697
  • 698
  • 699
  • 700
  • 701
  • 702
  • 703
  • 704
  • 705
  • 706
  • 707
  • 708
  • 709
  • 710
  • 711
  • 712
  • 713
  • 714
  • 715
  • 716
  • 717
  • 718
  • 719
  • 720
  • 721
  • 722
  • 723
  • 724
  • 725
  • 726
  • 727
  • 728
  • 729
  • 730
  • 731
  • 732
  • 733
  • 734
  • 735
  • 736
  • 737
  • 738
  • 739
  • 740
  • 741
  • 742
  • 743
  • 744
  • 745
  • 746
  • 747
  • 748
  • 749
  • 750
  • 751
  • 752
  • 753
  • 754
  • 755
  • 756
  • 757
  • 758
  • 759
  • 760
  • 761
  • 762
  • 763
  • 764
  • 765
  • 766
  • 767
  • 768
  • 769
  • 770
  • 771
  • 772
  • 773
  • 774
  • 775
  • 776
  • 777
  • 778
  • 779
  • 780
  • 781
  • 782
  • 783
  • 784
  • 785
  • 786
  • 787
  • 788
  • 789
  • 790
  • 791
  • 792
  • 793
  • 794
  • 795
  • 796
  • 797
  • 798
  • 799
  • 800
  • 801
  • 802
  • 803
  • 804
  • 805
  • 806
  • 807
  • 808
  • 809
  • 810
  • 811
  • 812
  • 813
  • 814
  • 815
  • 816
  • 817
  • 818
  • 819
  • 820
  • 821
  • 822
  • 823
  • 824
  • 825
  • 826
  • 827
  • 828
  • 829
  • 830
  • 831
  • 832
  • 833
  • 834
  • 835
  • 836
  • 837
  • 838
  • 839
  • 840
  • 841
  • 842
  • 843
  • 844
  • 845
  • 846
  • 847
  • 848
  • 849
  • 850
  • 851
  • 852
  • 853
  • 854
  • 855
  • 856
  • 857
  • 858
  • 859
  • 860
  • 861
  • 862
  • 863
  • 864
  • 865
  • 866
  • 867
  • 868
  • 869
  • 870
  • 871
  • 872
  • 873
  • 874
  • 875
  • 876
  • 877

8-35
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO RECEPTION
Transmission does
not begin at the
specified time.
Is the machine's clock set to the correct
time?
Set the clock to the correct time.
System Settings > "Default Settings" > "Clock" >
"Clock Adjust"
Is a transmission in progress?
If another transmission is in progress when the specified
time arrives, the timer operation will begin after that
transmission is finished.
Problem
Point to check
Solution
Printing does not take
place after reception.
Does a message appear in the display
instructing you to add toner or paper?
(Printing is not possible when this
screen appears.)
Restore printing capability as instructed by the
message.
Does a password entry screen appear?
Enter the correct password with the numeric keys.
"Hold Setting for Received Data Print" is enabled.
If you do not know the password, check with your
administrator.
Has cut-off printing been disabled in the
system settings (administrator)?
Load the same size of paper as the received fax.
If "Print Actual Size Cut off Disabled" is enabled in "Print
Style Setting" in the system settings (administrator) and
a fax is received that is larger than any paper that is
loaded, the fax will be received to memory without being
printed. (However, when a fax longer than
11" x 17" (A3) size is received, it will be printed using
multiple sheets of paper.)
Is forwarding (Inbound Routing function)
selected in the Web page for a received
fax?
If you need to print a received fax, ask your
administrator.
When the Inbound Routing function is enabled in the
Web pages, received faxes are automatically forwarded
to a specified address. If "Print at Error" is selected
when Inbound Routing is enabled, received faxes will
only be printed when an error occurs.
Manual reception /
polling reception are
not possible.
Is little free memory remaining?
Free memory by printing faxes received by confidential
reception and other received data that is protected by a
password, and by deleting data stored in memory
boxes.
The received image is
faint.
Is the original that was faxed also faint?
Ask the other party to send the fax again using a
suitable (darker) exposure setting.
Problem
Point to check
Solution