Sharp MX-M623 MX-M623 MX-M753 Operation Manual - Page 871

Problems Related To Quality / Print Results

Page 871 highlights

TROUBLESHOOTING PROBLEMS RELATED TO QUALITY / PRINT RESULTS Problem Lines appear in the scanned image. Smudges appear on printed output. Toner does not adhere well or creases appear in the paper. Point to check Are the scanning areas of the document glass or automatic document feeder dirty? Is the bypass feed roller dirty? Are you using paper that is not within the specifications? Are you printing on pre-punched paper? Does a message appear indicating the need for maintenance? Are you using paper that is not within the specifications? Did you set the correct paper type? Is the paper loaded so that printing takes place on the reverse side? Is a suitable paper weight set? Solution Clean the scanning areas of the document glass or automatic document feeder. ☞ 1. BEFORE USING THE MACHINE "MAINTENANCE" (page 1-69) Clean the surface of the bypass feed roller. ☞ 1. BEFORE USING THE MACHINE "MAINTENANCE" (page 1-69) Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. ☞ "SUPPLIES" in the Safety Guide Take care that the image does not overlap the punch holes. If the printed image overlaps the punch holes, smudges may appear on the reverse side of the paper following one-sided printing, or on both sides following two-sided printing. Contact your dealer or nearest SHARP Service Department as soon as possible. Use SHARP-recommended paper. Using paper that is for other models or special paper that is not supported may result in misfeeds, creases, or smudges. ☞ "SUPPLIES" in the Safety Guide Set the correct paper type in the tray settings. Make sure that the following has not occurred: • Heavy paper is being used, but a paper type other than heavy paper is selected in the tray settings. (The image may disappear if rubbed.) • Paper other than heavy paper is being used, but heavy paper is selected in the tray settings. (This may cause creases and misfeeds.) ➞ System Settings > "Paper Tray Settings" > "Tray Settings" Check that the paper is loaded so that printing takes place on the correct side. If printing takes place on the wrong side of label sheets or transparency film, the toner may not adhere well and a clear image may not be obtained. Setting a suitable paper weight in the system settings (administrator) may improve toner adherence. ➞ System Settings (administrator) > "Device Control" > "Fusing Control Settings" 8-52 Contents

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8-52
TROUBLESHOOTING
Contents
PROBLEMS RELATED TO QUALITY / PRINT RESULTS
Problem
Point to check
Solution
Lines appear in the
scanned image.
Are the scanning areas of the document
glass or automatic document feeder
dirty?
Clean the scanning areas of the document glass or
automatic document feeder.
1. BEFORE USING THE MACHINE
"
MAINTENANCE
" (page 1-69)
Is the bypass feed roller dirty?
Clean the surface of the bypass feed roller.
1. BEFORE USING THE MACHINE
"
MAINTENANCE
" (page 1-69)
Smudges appear on
printed output.
Are you using paper that is not within
the specifications?
Use SHARP-recommended paper.
Using paper that is for other models or special paper
that is not supported may result in misfeeds, creases, or
smudges.
"SUPPLIES" in the Safety Guide
Are you printing on pre-punched paper?
Take care that the image does not overlap the
punch holes.
If the printed image overlaps the punch holes, smudges
may appear on the reverse side of the paper following
one-sided printing, or on both sides following two-sided
printing.
Does a message appear indicating the
need for maintenance?
Contact your dealer or nearest SHARP Service
Department as soon as possible.
Toner does not adhere
well or creases appear
in the paper.
Are you using paper that is not within
the specifications?
Use SHARP-recommended paper.
Using paper that is for other models or special paper
that is not supported may result in misfeeds, creases, or
smudges.
"SUPPLIES" in the Safety Guide
Did you set the correct paper type?
Set the correct paper type in the tray settings.
Make sure that the following has not occurred:
• Heavy paper is being used, but a paper type other
than heavy paper is selected in the tray settings. (The
image may disappear if rubbed.)
• Paper other than heavy paper is being used, but
heavy paper is selected in the tray settings. (This may
cause creases and misfeeds.)
System Settings > "Paper Tray Settings" > "Tray
Settings"
Is the paper loaded so that printing
takes place on the reverse side?
Check that the paper is loaded so that printing takes
place on the correct side.
If printing takes place on the wrong side of label sheets
or transparency film, the toner may not adhere well and
a clear image may not be obtained.
Is a suitable paper weight set?
Setting a suitable paper weight in the system settings
(administrator) may improve toner adherence.
System Settings (administrator) > "Device Control" >
"Fusing Control Settings"