Sony HCD-E300 Operating Instructions - Page 90

Symptom Remedy The picture is not output correctly. • Check the [Output Video Format] settings (page 77). Picture noise appears. • The disc is dirty or flawed. • If the picture output from your system goes through your VCR to get to your TV, the copy-protection signal applied to some BD/DVD programs could affect picture quality. If you still experience problems even when you connect your unit directly to your TV, try connecting your unit to the other input jacks. Even though you set the aspect • The aspect ratio on the disc is fixed. ratio in [TV Type] of [Video Settings], the picture does not fill the TV screen. Color irregularity occurs on the TV screen. • If the speakers are used with a CRT-based TV or projector, install the speakers at least 1.0 ft (0.3 meters) from the TV set. • If the color irregularity persists, turn off the TV set once, then turn it on after 15 to 30 minutes. • If howling occurs, reposition the speakers farther away from the TV set. • Make sure that no magnetic object (magnetic latch on a TV stand, health care device, toy, etc.) is placed near the speakers. Sound Symptom There is no sound. No sound is output from the HDMI OUT jack. The left and right sounds are unbalanced or reversed. There is no sound from the subwoofer. Severe hum or noise is heard. The sound loses stereo effect when you play a CD. Remedy • The speaker cord is not connected securely. • Press MUTING on the remote if "MUTING ON" is displayed in the front panel display. • The system is in pause mode. Press N to return to normal play mode. • Fast forward or fast reverse is performed. Press N to return to normal play mode. • Check the speaker settings (page 67). • Slow forward or freeze frame is performed. Press N to return to normal play mode. • The HDMI OUT jack is connected to a DVI (Digital Visual Interface) device jacks do not accept audio signals. • Try the following: 1 Turn the system off and on again. 2 Turn the connected component off and on again. 3 Disconnect and then connect an HDMI cable again. • Set [BD/DVD Audio Output] to [HDMI priority] (page 79). • Check that the speakers and components are connected correctly and securely. • Check the speaker connections and settings (pages 20, 67). • Check that the speakers and components are connected securely. • Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from your TV set or a fluorescent light. • Move your TV away from the audio components. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. • Clean the disc. • Select stereo sound by pressing AUDIO (page 48). • Make sure the unit is connected properly. 90US