Sony HDR-XR260V Operating Guide - Page 71
Others/Index, Troubleshooting - problems
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Others/Index Troubleshooting If you run into any problems using your camcorder, follow the steps below. Check the list (p. 71 to 73), and inspect your camcorder. Disconnect the power source, attach the power source again after about 1 minute, and turn the camcorder on. Press RESET (p. 15) using a pointed object, and turn the camcorder on. If you press RESET, all settings, including the clock setting, are reset. Contact your Sony dealer or local authorized Sony service facility. Your camcorder may be required to initialize or change the current internal recording medium (internal memory (HDR-CX260V/CX580V/ PJ260/PJ260V/PJ580/PJ580V) or internal hard disk drive (HDR-PJ600/PJ600V/XR260V)) of your camcorder, depending on the problem. In the event of this, the data stored on the internal memory will be deleted. Be sure to save the data on the internal memory on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of internal memory data. During repair, we may check a minimum amount of data stored on the internal memory in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data. See the "Handycam" User Guide (p. 9) for details on the symptoms of your camcorder, and "PlayMemories Home" Help Guide (p. 57) on connecting your camcorder to a computer. The power does not turn on. Attach a charged battery pack to the camcorder (p. 19). The plug of the AC Adaptor has been disconnected from the wall outlet (wall socket). Connect it to the wall outlet (wall socket) (p. 21). The camcorder does not operate even when the power is set to on. It takes a few seconds for your camcorder to be ready to shoot after the power is turned on. This is not a malfunction. Disconnect the AC Adaptor from the wall outlet (wall socket) or remove the battery pack, then reconnect it after about 1 minute. If the functions still do not work, press RESET using a pointed object. (If you press RESET (p. 15), all settings, including the clock setting, are reset.) The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place. The temperature of your camcorder is extremely low. Leave your camcorder with the power of your camcorder on. Turn off your camcorder and take it to a warm place. Leave the camcorder there for a while, then turn on your camcorder. Your camcorder gets warm. Your camcorder may become warm during operation. This is not a malfunction. The power abruptly turns off. Use the AC Adaptor (p. 21). In the default setting, when about 2 minutes have elapsed while you do not operate your camcorder, the camcorder automatically turns off. Change the setting of [Eco Mode] (p. 69), or turn on the power again. Charge the battery pack (p. 19). Pressing START/STOP or PHOTO does not record images. The playback screen is displayed. Press MODE to turn on the (Movie) or (Photo) lamp (p. 27). US 71 Others/Index