Sony ILCE-7RM3 Limited Warranty U.S. and Canada only

111)91101F II

SONY.

LIMITED

WARRANTY

U.S.

and

Canada

only

—1

year

Camcorder,

Digital

Still

Camera,

Interchangeable

Lens

Digital

Camera

I

Interchangeable

Lens,

Accessory

'

Sony

Electronics

Inc.

solely

for

purchases

made

In

the

United

Slates

and

Sony

of

Canada

Ltd.

solely

for

purchases

made

in

Canada

(collectively

"Sony")

warrants

this

product

against

defects

in

material

or

workmanship

for

the

original

owner

and

any

subsequent

end

user

owner(s)

('Yott

or

'Your')

for

the

lime

period

set

forth

above

as

set

forth

herein.

Pursuant

to

this

Limited

Warranty,

Sony

will,

at

its

option,

(i)

repair

the

product

using

new

or

refurbished

parts

or

(ii)

replace

the

product

with

a

new

or

recertified/refurbished

product

of

the

same

(or

similar)

model.

For

purposes

of

this

Limited

Warranty,

"recertified'

or

"refurbished"

means

a

product

or

part

that

has

been

returned

to

its

original

specifications.

In

the

event

of

a

defect,

these

are

Your

exclusive

remedies.

Sony

does

not

warrant

that

the

operation

of

the

product

will

be

uninterrupted

or

error

-free.

Term:

For

the

time

period

set

Forth

above

from

the

original

date

of

purchase

of

the

product

when

purchased

directly

from

Sony

or

Sony

authorized

dealer

(To

determine

if

a

dealer

is

in

the

Sony

authorized

dealer

network,

please

visit

US:

www.sony.corn/retailers;

Canada:

https://dealerlocatorsony.ca/locator;

or

contact

Sony

directly),

Sony

will,

at

its

option,

repair

or

replace

with

a

new,

recertified

or

refurbished

product

or

part,

any

product

or

part

determined

to

be

defective.

This

Limited

Warranty

covers

only

the

hardware

components

packaged

with

the

product.

It

does

not

cover

separate

accessories,

technical

assistance

for

hardware

or

software

usage

and

ft

does

not

cover

any

software

products

whether

or

not

contained

in

the

product,

and

other

included

content:

any

such

software

or

other

included

content

is

provided

"AS

IS"

unless

expressly

provided

for

in

any

enclosed

software

Limited

Warranty

or

End

User

License

Agreement.

Please

refer

to

the

End

User

License

Agreement(s)

included

with

the

product

for

Your

rights

and

obligations

with

respect

to

the

software

or

other

included

content.

If

You

purchased

an

extended

service

plan,

please

refer

to

the service

plan

for

the

coverage,

duration

and

terms

of

service.

Extended

service

plans

are

not

governed

by

this

Limited

Warranty.

To

obtain

warranty

service,

You

must

deliver

the

product

in

either

its

original

packaging

or

packaging

affording

an

equal

degree

of

protection

to

a

Sony

authorized

service

center

together

with

a

dated

purchase

receipt

in

order

to

obtain

warranty

service.

Sony

cannot

guarantee

that

it

will

be

able

to

repair

any

product

under

this

warranty

or

make

a

product

exchange

without

risk

to

or

loss

of

software

or

data.

It

is

Your

responsibility

to

remove

or

backup

any

removable

media

or

parts,

data,

software

or

other

materials

You

may

have

stored

or

preserved

on

Your

product.

It

is

likely

that

any

media

or

parts,

data,

software,

or

other

materials

(like

pictures,

music,

videos,

etc.)

will

be

lost

or

reformatted

during

service

and

Sony

will

not

be

responsible

for

any

such

damage

or

loss.

Contact

the

following

for

specific

instructions

on

how

to

obtain

warranty

service

for

Your

product:

For

purchases

made

in

the

UNITED

STATES:

Visit

Sony's

Website:

www.sony.com/support

Or

call

the

Customer

Experience

Center:

1

-800

-222

-SONY

(7669)

To

register

Your

product

or

for

contact

information

to

purchase

accessories

or

parts

go

to

Sony's

Website

For

purchases

made

in

CANADA:

Visit

Sony's

Website:

www.sony.ca/support

Or

call

the

Customer

Experience

Center:

1

-877

-699

-SONY

(7669)

To

register

Your

product

or

for

contact

information

to

purchase

accessories

or

parts

go

to

Sony's

Website

On

-site

service

for

televisions

of

certain

dimensions

may

be

available

to

a

customer

living

within

a

50km

radius

of

an

authorized

Sony

service

facility,

provided

the

residence

can

be

accessed

by

an an

-road

service

vehicle.

Repair/Replacement

Warranty:

This

Limited

Warranty

.

shall

apply

to any

repair,

replacement

part

or

replacement,

recertified

or

refurbished

product

for

the

remainder

of

the

original

Limited

Warranty

period

or

for

ninety

(90)

days,

whichever

is

longer.

Any

parts

or

product

replaced

under

this

Limited

Warranty

wilt

become

the

property

of

Sony.

Any

replacement.

recerti€ied

or

refurbished

product

provided

under

this

Limited

Warranty

may,

at

Sony's

option,

vary

in

color

and/or

cosmetic

design

from

the

original

product

and

may

not

include

any

original

engraving

or

similar

customization/personalization.

Sony

is

not

responsible

for,

and

this

Limited

Warranty

does

not

cover,

any

damage

arising

from

a

failure

to

operate

the

product

within

its

intended

uses,

or

otherwise

follow

the

owner's

manual

and

safety

instructions

relating

to

the

product's

use

and

installation.

This

Limited

Warranty

only

covers

product

issues

caused

by

defects

in

material

or

workmanship

during

ordinary

consumer

use.

This

Limited

Warranty

does

not

cover

products

purchased

from

sources

other

than

Sony

or

a

Sony

authorized

dealer

(including

non

-authorized

online

auctions),

or

issues

due

to:

(i)

outdoor

exposure

and

other

acts

of

nature;

(ii)

power

surges;

(iii)

accidental

damage;

(iv)

abuse;

(v)

limitations

of

technology;

(vi)

cosmetic

damage;

(vii)

contact

with

liquid,

heat,

humidity

or

perspiration,

sand,

smoke,

or

foreign

materials;

(viii)

use

of

parts

or

supplies

not

said

or

authorized

by

Sony;

(ix)

servicing

not

authorized

or

performed

by

Sony

or

a

Sony

authorized

service

center;

(x)

computer

or

Internet

viruses,

bugs,

worms,

or

Trojan

Horses;

(xi)

malfunctions

due

to

peripherals/accessories;

(xri)

modifications

of

or

to

any

part

of

the

product,

including

"rooting"

or

other

modifications

to

control

the

behavior

of

the

product

or

any

factory

installed

operating

system;

(xiii)

consumable

parts

such

as

batteries;

or

(xiv)

any

product

where

the

factory

-applied

serial

number

has

been

altered

or

removed

from

the

product.

Further,

to

the

extent

this

product

incorporates

use

of

a

display,

please

note

that

a

display

contains

hundreds

of

thousands

of

individual

pixels,

and

displays

ty

pically

contain

a

small

number

of

pixels

that

do

not

function

properly.

This

Limited

Warranty

does

not

cover

up

to

.01%

pixel

outages

(small

dot

picture

elements

that

are

dark

or

incorrectly

illuminated).

This

Limited

Warranty

does

not

cover

Sony

products

sold

"AS

IS"

or

"WITH

ALL

FAULTS"

or

consumables

(such

as

fuses

or

disposable

batteries).

Sony

will

not

replace

missing

components

from

any

package

purchased

"Open

Box"

or

"AS

IS".

This

Limited

Warranty

is

valid

only

in

the

United

States

and

Canada

(as

applicable).

LIMITATION

ON

DAMAGES:

SONY

SHALL

NOT

BE

LIABLE

FOR

ANY

INCIDENTAL

OR

CONSEQUENTIAL

DAMAGES

FOR

BREACH

OF

ANY

EXPRESS

OR

IMPLIED

WARRANTY

OR

CONDITION

ON

THIS

PRODUCT.

NOR

SHALL

RECOVERY

OF

ANY

KIND

AGAINST

SONY

BE

GREATER

THAN

THE

ORIGINAL

PURCHASE

PRICE

OF

THE

PRODUCT

FROM

SONY

OR

AN

AUTHORIZED

SONY

DEALER.

DURATION

OF

IMPLIED

WARRANTIES

OR

CONDITIONS:

EXCEPT

TO

THE

EXTENT

PROHIBITED

BY

APPLICABLE

LAW,

ANY

IMPLIED

WARRANTY

OF

MERCHANTIBILITY

OR

FITNESS

FOR

A

PARTICULAR

PURPOSE

ON

THIS

PRODUCT

IS

LIMITED

IN

DURATION

TO

THE

DURATION

OF

THIS

LIMITED

WARRANTY.

Some

jurisdictions

do

not

allow

the

exclusion

or

limitation

of

incidental

or

consequential

damages,

or

allow

limitations

on

how

long

an

implied

warranty

lasts,

so

the

above

limitations

or

exclusions

may

not

apply

to

You.

This

Limited

Warranty

gives

You

specific

legal

rights

and

You

may

have

other

rights

which

vary

from

jurisdiction

to

jurisdiction.

For

purchases

made

in

the

U.S.:

Read

the

following

Dispute

Resolution/Arbitration

provision

carefully.

It

details

Your

rights

and

instructions

should

a

dispute

related

to

the

product

arise.

What

Happens

If

We

Have

A

Dispute:

Should

a

dispute

or

claim

arise

related

to

the

product,

Your

purchase

and/or

use

of

the

product,

the

terms

of

this

Limited

Warranty,

or

any

service

provided

under

the

terms

of

this

Limited

Warranty

(Including

any

repair

or

replacement)

("Dispute"),

You

and

Sony

agree

that

the

Dispute

shall

be

resolved

exclusively

through

binding

arbitration.

YOU

UNDERSTAND

AND

ACKNOWLEDGE

THAT

BY

AGREEING

TO

ARBITRATION,

YOU

ARE

GIVING

UP

THE

RIGHT

TO

LITIGATE

(OR

PARTICIPATE

IN

AS

A

PARTY

OR

CLASS

MEMBER)

IN

ANY

DISPUTES

IN

COURT.

You

also

agree

that

ANY

DISPUTE

RESOLUTION

PROCEEDING

WILL

ONLY

CONSIDER

YOUR

INDIVIDUAL

CLAIMS,

AND

BOTH

PARTIES

AGREE

NOT

TO

HAVE

ANY

DISPUTE

HEARD

AS

A

CLASS

ACTION,

REPRESENTATIVE

ACTION,

CONSOLIDATED

ACTION,

OR

PRIVATE

ATTORNEY

GENERAL

ACTION.

Despite

the

above,

You

have

the

right

to

litigate

any

Dispute

on

an

individual

basis

in

small

claims

court

or

other

similar

court

of

limited

jurisdiction,

to

the

extent

the

amount

at

issue

does

not

exceed

$15,000,

and

as

long

as

such

court

has

proper

jurisdiction

and

all

other

requirements

(including

the

amount

in

controversy)

are

satisfied.

Arbitration

Instructions.

To

begin

Arbitration,

either

You

or

Sony

must

make

a

written

demand

to

the

other

for

arbitration.

The

Arbitration

will

take

place

before

a

single

arbitrator.

The

arbitration

will

be

administered

in

keeping

with

the

Expedited

Procedures

of

the

Commercial

Arbitration

Rules

and

the

Supplementary

Proceedings

for

Consumer

-Related

disputes

(`Rules")

of

the

American

Arbitration

Association

("AAA"),

when

applicable

and

in

effect

when

the

claim

is

filed.

You

may

get

a

copy

of

AAA's

Rules

by

contacting

AAA

at

(800)

778-7879

or

visiting

www.adr.org.

The

filing

fees

to

begin

and

carry

out

arbitration

will

be

shared

between

You

and

Sony,

but

in

no

event

shall

Your

fees

ever

exceed

the

amount

allowable

by

the

special

rules

for

Consumers

Disputes

provided

for

by

AAA,

at

which

point

Sony

will

cover

all

additional

administrative

fees

and

expenses.

This

does

not

prohibit

the

Arbitrator

from

giving

the

winning

party

their

fees

and

expenses

of

the

arbitration

when

appropriate

pursuant

to

the

Rules.

Unless

You

and

Sony

agree

differently,

the

arbitration

will

take

place

in

the

county

and

state

where

You

live,

and

applicable

federal

or

state

law

shall

govern

the

substance

of

any

Dispute

during

the

arbitration.

However,

the

Federal

Arbitration

Act,

9

U.S.C.

§

1,

et

seq.,

will

govern

the

arbitration

itself

and

not

any

state

law

on

arbitration.

The

Arbitrator's

decision

will

be

binding

and

final,

except

for

a

limited

right

of

appeal

under the

Federal

Arbitration

Act.

Opt

-Out

Instructions.

IF

YOU

DO

NOT

WISH

TO

BE

BOUND

BY

THE

BINDING

ARBITRATION

PROVISION,

THEN:

(1)

You

must

notify

Sony

in

writing

within

30

days

of

the

date

that

You

purchased

the

product;

(2)

Your

written

notification

must

be

mailed

to

Sony

Electronics

Inc.,

16535

Via

Esprillo,

MZ

1105,

San

Diego

CA

92127,

Attn:

Legal

Department;

AND

(3)

Your

written notification

must

include

(a)

Your

NAME,

(b)

Your

ADDRESS,

(c)

the

DATE

You

purchased

the

product,

and

(d)

a

clear

statement

that

"YOU

DO

NOT

WISH

TO

RESOLVE

DISPUTES

WITH

ANY

SONY

ELECTRONICS

ENTITY

THROUGH

ARBITRATION

AND/OR

BE

BOUND

BY

THE

CLASS

ACTION

WAIVER."

Opting

out

of

this

dispute

resolution

procedure

will

not

affect

the

coverage

of

the

Limited

Warranty

in

any

way,

and

You

will

continue

to

enjoy

the

benefits

of

the

Limited

Warranty.

Printed

in

China

Sony ILCE-7RM3 Limited Warranty U.S. and Canada only

Sony ILCE-7RM3 Manual

Sony ILCE-7RM3 manual content summary: