Sony KDF-E42A11E Operating Instructions - Page 47

Problem No colour on programmes No colour or irregular colour when viewing a signal from the Y, PB/CB, PR/CR jacks of 3 Cause/Remedy • Select "Reset" in the "Picture Adjustment" menu to return to the factory settings (page 22). • Check the connection of the Y, PB/CB, PR/CR jacks of 3. • Make sure that the Y, PB/CB, PR/CR jacks of 3 are firmly seated in their respective sockets. Sound Problem No sound, but good picture Noisy sound Cause/Remedy • Press 2 +/- or % (Mute). • Check that "TV Speakers" is set to "on" in the "Features" menu (page 26). • See the "Picture noise" causes/remedies on page 46. Channels Problem The desired channel cannot be selected Cause/Remedy • Switch between digital and analogue mode and select the desired digital/ analogue channel. Some channels are blank • Scrambled/Subscription only channel. Subscribe to the Pay Per View service. • Channel is used only for data (no picture or sound). • Contact the broadcaster for transmission details. Digital channel is not displayed • Check that the aerial is plugged directly into the TV (not through other equipment). • Contact a local installer to find out if digital transmissions are provided in your area. • Upgrade to a higher gain aerial. General Problem The TV turns off automatically (the TV enters standby mode) Cause/Remedy • Check if the "Timer" is activated (page 28). • If no signal is received or no operation is performed in the TV mode for 10 minutes, the TV automatically switches to standby mode. The TV turns on automatically Some input sources cannot be selected The remote does not function The lamp indicator on front of the TV set is lit. • Check if the "Timer" is activated (page 28) • Select "AV Preset" in the "Set Up" menu and cancel "Skip" of the input source (page 31). • Replace the batteries. • Turn the TV off. Turn the TV on again, if the lamp indicator is still lit then replace the internal lamp. For details refer to page 39 to 41. Additional Information Continued 47