Sony KDL-40SL140 Operating Instructions - Page 41
Other Information, Troubleshooting - troubleshooting no picture
UPC - 027242248960
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Other Information Other Information Troubleshooting If you have additional questions, service needs, or required technical assistance related to the use of your Sony TV, please visit our website or call one of the following numbers: http://www.sony.com/tvsupport for US Support http://www.sony.ca/support for Canadian Support 1-800-222-SONY(7669) for US Support 1-877-899-SONY(7669) for Canadian Support Condition Explanation/Solution No picture No picture. ❑ Check the Backlight settings (page 31). ❑ Confirm your external inputs list and make sure you select TV (cable/antenna channels). See page 28 for more details. ❑ Perform the Auto Program to add receivable channels that are not presently in the TV's channel list (page 34). ❑ If there is no signal, the screen saver will appear. Cannot receive or select channels. ❑ To receive or select cable channels, make sure that Cable under Channel menu is set to On. To receive or select UHF channels over an antenna, make sure Cable is set to Off. Perform the Auto Program to add receivable channels that are not presently in the TV's channel's list (page 34). ❑ Make sure the power cord is connected securely. ❑ Turn on the power of the TV. ❑ Check the antenna/cable connections. ❑ Perform the Auto Program to add receivable channels that are not presently in the TV's channel list (page 34). • IMPORTANT: You must perform Auto Program after cable or antenna is connected. If you cancel Auto Program before completion, some channels may not be available. TV is locked to one channel. ❑ Perform the Auto Program to add available channels that are not presently in the TV's channel's list (page 34). The TV turns off automatically. ❑ Check if Sleep is activated, or confirm the Duration setting of Timer (page 39). ❑ If there is no signal, the TV will turn off automatically. No picture from some video sources. ❑ Check the connection between the optional video equipment and the TV. ❑ Press INPUT on the remote control (page 24). ❑ Press MENU on the remote control. Select your desired input from the External Inputs list. Poor picture Double images or ghosts. ❑ Check antenna/cable connections. ❑ Check the antenna location and direction. Only snow and noise appear on ❑ Check if the antenna is broken or bent. the screen. ❑ Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) Dotted lines or stripes. ❑ Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers. ❑ If using 300 ohm twin lead, move the excess lead away from the TV or try using a 75 ohm coaxial cable instead. (Continued) 41