Sony NWZ-B133F Operation Guide - Page 25

Troubleshooting continued, Operation - not working

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Troubleshooting (continued) 4 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Operation Symptom There is no sound. Songs cannot be played. Cause/Remedy • The volume level is set to zero.  Turn the volume up ( page 10). • The headphone jack is not connected properly.  Connect the headphone jack properly ( page 10). • The headphone plug is dirty.  Clean the headphone plug with a soft dry cloth. • No audio files are stored in the built-in flash memory.  If "NO DATA" appears, transfer audio file(s) from the computer. • The battery power is consumed.  Charge the battery fully ( page 15).  If the player does not react, even after charging the battery, press the RESET button to reset the player ( page 47). • File content, such as a subscription, etc., is beyond the expiration/playback time restriction.  A file that is beyond its expiration/playback time restriction cannot be played. Update the file using your software. 48 Symptom Cause/Remedy Noise is generated. • A device emitting radio signals, such as a mobile phone is being used near the player.  When using such devices as mobile phones, keep them away from the player. • Audio data is damaged.  Delete the audio file(s) then transfer again. When transferring audio files, close any other applications to avoid file damage. Buttons do not work. • The HOLD switch is set to the direction of the arrow ().  Slide the HOLD switch to the opposite direction of the arrow () ( page 11). • The player contains moisture condensation.  Wait a few hours to let the player dry. • The remaining battery power is low or insufficient.  Charge the battery power by connecting to the computer ( page 14).  If the player does not react, even after charging the battery, press the RESET button to reset the player ( page 47). Playback does not stop. • With the player, there is no difference between stopping and pausing. When you press the  button,  appears and playback pauses/stops. It takes time to start up the player. • It may take time to start up the player if many files or folders are stored on the player, or if audio data transferred to the player has a lot of ID3 tag information. Wait until the start-up animation appears. Continued  49 Troubleshooting

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If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
Operation
Symptom
Cause/Remedy
There is no sound.
• The volume level is set to zero.
Turn the volume up (
page 10).
• The headphone jack is not connected properly.
Connect the headphone jack properly (
page 10).
• The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
•
No audio files are stored in the built-in flash memory.
If “NO DATA” appears, transfer audio file(s) from the
computer.
Songs cannot be played.
• The battery power is consumed.
Charge the battery fully (
page 15).
If the player does not react, even after charging the battery,
press the RESET button to reset the player (
page 47).
•
File content, such as a subscription, etc., is beyond the
expiration/playback time restriction.
A file that is beyond its expiration/playback time restriction
cannot be played. Update the file using your software.
Symptom
Cause/Remedy
Noise is generated.
•
A device emitting radio signals, such as a mobile phone is being
used near the player.
When using such devices as mobile phones, keep them away
from the player.
• Audio data is damaged.
Delete the audio file(s) then transfer again. When
transferring audio files, close any other applications to avoid
file damage.
Buttons do not work.
•
The HOLD switch is set to the direction of the arrow (
).
Slide the HOLD switch to the opposite direction of the arrow
(
) (
page 11).
• The player contains moisture condensation.
Wait a few hours to let the player dry.
•
The remaining battery power is low or insufficient.
Charge the battery power by connecting to the computer (
page 14).
If the player does not react, even after charging the battery,
press the RESET button to reset the player (
page 47).
Playback does not stop.
•
With the player, there is no difference between stopping and
pausing. When you press the
button,
appears and
playback pauses/stops.
It takes time to start up the player.
•
It may take time to start up the player if many files or folders are
stored on the player, or if audio data transferred to the player
has a lot of ID3 tag information. Wait until the start-up
animation appears.
Troubleshooting
Continued
Troubleshooting (continued)