Sony NWZ-B133F Operation Guide - Page 26

Troubleshooting (continued) Operation (continued) Symptom Cause/Remedy The transferred songs cannot be found. • The built-in flash memory of the player was formatted using Windows Explorer.  Format the built-in flash memory using the "Format" menu of the player ( page 46). • The player was disconnected from the computer while files were being transferred.  Transfer usable files back to your computer and format the built-in flash memory using the "Format" menu of the player ( page 46). There is no sound from the right • The headphone jack is not fully inserted. channel of the headphones. Or the  If the headphones are not connected correctly, sound will not right channel sound is heard from be output properly. Connect the headphones into the jack both sides of the headphones. until it clicks ( page 10). Playback has stopped suddenly. • The remaining battery power is insufficient.  Charge the battery power by connecting to the computer ( page 14). The player cannot format. • The remaining battery power is low or insufficient.  Charge the battery power by connecting to the computer ( page 14). Display Symptom The title of a song is not displayed correctly. 50 Cause/Remedy • If unsupported characters are included in the title, the title will be displayed without the unsupported characters.  Rename the title with appropriate characters on the computer. Symptom Cause/Remedy "Unknown" is displayed for a title. • The title has no name.  Select the song or the file from the "Folder" list. Garbled characters are displayed. • The wrong language is selected.  Select the correct language from "Language" ( page 45), and then transfer data to the player again. Power Symptom Cause/Remedy The power does not turn on. • The HOLD switch is set to the direction of the arrow ().  Slide the HOLD switch to the opposite direction of the arrow () ( page 11). • If you press the  button immediately after turning off the player, the player does not start due to the shutting down process. Wait for a few seconds, then turn on the power. • The remaining battery power is insufficient.  Charge the battery power by connecting to the computer ( page 14).  If the player does not react, even after charging the battery, press the RESET button to reset the player ( page 47). • Delete unnecessary files.  Delete unnecessary files until the combined total of files and folders becomes 2,000 or less.  At least 20 MB of free space is necessary to function normally. If you want to check the free space, open [My Computer] - [WALKMAN] or [Removable Disk], right-click [Storage Media]*1 to display the menu, and then select [Properties]. *1 Data hierarchy may differ, depending on your computer environment. Continued  51 Troubleshooting