Sony NWZ-E438F Operation Guide - Page 92

Troubleshooting, Check the information about the issue in the Help of each software.

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Table of Contents Menu Index 92 Troubleshooting Troubleshooting If the player does not function as expected, try the following steps to resolve the issue. 1 Find the symptoms of the issue in the following troubleshooting tables, and try any corrective actions listed. 2 Connect the player to your computer to charge the battery. You may be able to resolve some issues by charging the battery. 3 Press the RESET button with a small pin, etc. If you press the RESET button while operating the player, stored data and settings on the player may be deleted. After resetting the player, press any button to turn on the player. The player reactivates the previously set items. 4 Check the information about the issue in the Help of each software. 5 Look for information about the issue on one of the support Web sites. For customers in the USA, visit: http://www.sony.com/walkmansupport For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/ For customers in Europe, visit: http://support.sony-europe.com/DNA For customers in Latin America, visit: http://www.sony-latin.com/index.crp For customers in other countries/regions, visit: http://www.sony-asia.com/support For customers who purchased the overseas models, visit: http://www.sony.co.jp/overseas/support/ 6 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Continued 

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Troubleshooting
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Troubleshooting
If the player does not function as expected, try the following steps to resolve
the issue.
1
Find the symptoms of the issue in the following troubleshooting tables,
and try any corrective actions listed.
2
Connect the player to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3
Press the RESET button with a small pin, etc.
If you press the RESET button while operating the
player, stored data and settings on the player may be
deleted.
After resetting the player, press any button to turn on
the player. The player reactivates the previously set
items.
4
Check the information about the issue in the Help of each software.
5
Look for information about the issue on one of the support Web sites.
For customers in the USA, visit: http://www.sony.com/walkmansupport
For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/
For customers in Europe, visit: http://support.sony-europe.com/DNA
For customers in Latin America, visit: http://www.sony-latin.com/index.crp
For customers in other countries/regions, visit: http://www.sony-asia.com/support
For customers who purchased the overseas models, visit:
6
If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
Continued