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Sony PCV-W20 - VAIO - 512 MB RAM Manual

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  • Sony PCV-W20 | Online Help Center - Page 1
    Welcome Thank you for purchasing your Sony VAIO® computer! Your new computer is a superb blend of high technology and easy-to-use functionality. The information provided here is designed to help you to become familiar with the
  • Sony PCV-W20 | Online Help Center - Page 2
    Started Congratulations on your purchase of the Sony VAIO® computer! Your new, high-performance, multimedia computer combines state-of-the-art computer functionality with the latest audio, video and information technology features.  Unpacking your Computer  Planning An Ergonomic Work Space Page
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    and supplied accessories Handling the system unit Manuals  VAIO® Computer Quick Start - Provides basic information on setting up and registering your computer. The Quick Start also provides resources for technical support, safety guidelines and owner's information.  Microsoft® Windows® XP Guide
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    if they become corrupted or are erased. The supplied System Recovery CDs can only be used to restore the hard disk of this Sony computer.  Application Recovery CD(s) - Reinstalls individual software applications or drivers if they become corrupted or are erased. Other Software Library containing
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    to support the computer and other peripheral equipment. computer, mouse, or other input devices so that your arms and hands are in a relaxed, comfortable position. The computer's keyboard , with the top of the screen at or a little below eye  Lighting-Choose a location where windows and lights do not create glare
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    ports and jacks that are available on your computer. To view the specific hardware configuration for your system, see the online specifications sheet. i.LINK is a trademark of Sony your system, such as an optical or hard disk drive, confirm their operating system compatibility and required operating
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    . Opening the com puter Front panel 1 Stereo speakers (built-in) The stereo speakers provide sound for software, audio and video CDs. 2 Liquid Crystal Display (LCD) screen The attached LCD screen provides on-screen visual output to your computer's functional capabilities. 3 Memory Stick
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    4 CD-RW/DVD combo drive access indicator Light is amber while reading and writing data from and to the combo drive. 5 Power button Turns the computer on and off. 6 Hard disk drive access indicator Light is amber while reading and writing data from and to the hard disk.. 7 Power indicator
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    jack Connection for an audio device. 3 Microphone jack Connection for a microphone (optional). 4 Modem line jack Connection for the modem (supplied) cable to the wall jack. 5 Telephone jack Connection for a telephone cable (optional) to the computer. 6 i.LINK 4-pin S400 ports (2) Page 9
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    ports (3) Connections for compatible high/full/low-speed USB devices. 10 CD-RW/DVD combo drive Reads data from compatible CD or DVD media. Writes data to a CD-R or CD-RW media. 11 PC Card slots (2) A PC Card, also called a PCMCIA Card, can be inserted into these slots to increase your computer
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    3 Memory Stick® media slot Reads and writes data from a Memory Stick media. 4 AC Input port Connection for the supplied power cord. Page 11
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    Setting Up Your Computer You can set up your system quickly and easily with the instructions provided in this section. For details on your system's hardware configuration, see the online specifications sheet. Install your equipment so that you can easily reach the power outlet in the event of an
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    Connecting a USB Optical Mouse 1. Plug the USB optical mouse connector into the USB mouse port, located on the right panel of your computer. 2. Place the optical mouse on an appropriate surface to enable precision tracking. To connect a USB m ouse Page 13
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    mouse An optical mouse requires an ideal surface texture in order to provide precision pointing and tracking.  Use surfaces such as plain paper, card stock, or fabric that have minimal repetitive patterning.  Avoid surfaces such as mirrors, smooth glass, or magazines that have half- tone printing
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    . 3. Plug the modem cable (supplied) into the modem line jack on the computer. 4. Plug the other end of the modem cable into the wall jack. To connect the telephone and m odem cables Your computer has a protective sticker covering the Ethernet port located on the rear panel. Connect only 10BASE
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    Connecting the Power Cord 1. Plug the power cord into the AC input port on the left panel of the computer. 2. Plug the power cord into a grounded AC wall outlet or a power strip. To connect the power cord Page 16
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    Turning on Your Computer Initially when you start your system, the computer may detect new hardware and prompt you to restart your computer. Respond to this prompt immediately. Press the power button on the computer to turn on the system. To turn on your com puter Page 17
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    with a Support Representative to troubleshoot problems you may be having with your computer.  Limited warranty - Protect your investment. See the Warranty Card for more details. You are prompted to register your computer the first time you turn on the unit. Follow the on-screen instructions to
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    Setting Up your Dial-up Connection The first time you turn your computer on, follow these steps to set up your dial-up connection: 1. Click Start from the Windows taskbar and select All Programs. 2. Point to Accessories, point to Communications, and then click New Connection Wizard. The Location
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    5. Follow the on-screen instructions to finish setting up your dial-up connection. Page 20
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    Turning Off your Computer Follow these steps when you are ready to turn off your computer for an extended period of time. To avoid loss of data, do not use the Power button to turn off the computer. Page 21
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    To turn off your computer 1. Click Start in the Windows taskbar, then select Turn Off Computer. The Turn Off Computer dialog box appears. 2. Select the Turn Off option. Respond to any prompts about saving your documents. 3. Wait for your computer to turn off automatically-the power indicator light
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    About the power button If your system stops responding, press and hold the Power button for more than six seconds to force your system to shut down. You may need to repeat this procedure if your system does not shut down on the first attempt. Page 23
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    information about managing your computer's hard disk drive performance, using i.LINK devices, Memory Stick media, PC Cards, and changing default settings.  About Your Hard Disk Drive  About i.LINK Compatibility  About the Memory Stick Media Slot  About the PC Card Slot  VAIO Action Setup Page
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    About Your Hard Disk Drive To improve the performance of Sony audio and video software applications, the hard disk drive on your computer has been formatted with two partitions, C and D. Some Sony software applications save files to the drive D partition. This prevents large video captures from
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    If you encounter frame dropping while recording digital video onto your hard disk drive, defragmentation may be necessary. 1. Deactivate your screen saver and close other open applications, if applicable. 2. Click Start in the Windows taskbar and select All Programs. 3. Point to Accessories, point
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    pin i.LINK port does not supply power to a connected device. The following i.LINK 400 Mbps cables are available and recommended for use with your computer: VMC-IL4415, VMC-IL4435, VMC-IL4615, and VMC-IL6615. Sony computer supplies, accessories, and peripherals can be purchased from Sony VAIO Direct
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    i.LINK device and on your computer. Plug the i.LINK cable connector into this port. 2. Plug the other end of the cable into the corresponding 4-pin i.LINK port on your computer. See the instructions that came with your i.LINK device for more information on installation and use. To connect a 4- pin
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    About the Memory Stick Media Slot Your VAIO® computer is configured to support Memory Stick® media. A Memory Stick media is a compact, portable, and versatile data storage media designed for exchanging and sharing digital data with similarly equipped devices. Page 29
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    media 1. Insert the Memory Stick media into the Memory Stick media slot, located on the left panel. Inserting a Mem ory Stick m edia 2. If the media does not insert easily, remove it from the slot and verify that it is not upside-down or backwards. Carefully reinsert the Memory Stick media, but do
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    ov ing a Mem ory Stick Media Do not remove the Memory Stick media while the media access indicator light is on. The media or its data may become damaged. Memory Stick media do not support AVI file playback. Copy the AVI file to your hard disk drive before attempting to play back the file. Page 31
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    contain a write-protect tab. The write-protect tab prevents accidental changes to information recorded on your Memory Stick media. When you slide the write-protect tab to the LOCK position, your Memory Stick media is write-protected. You cannot delete, copy, or save information on the media while
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    About the PC Card Slot Your computer has a card bus PC Card slot that supports Type I or Type II PC (PCMCIA) Cards. You do not need to shut down your computer when inserting a PC Card. For more information, see the instructions supplied with your PC Card. Page 33
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    , insert the PC Card into the PC Card slot. Inserting a PC Card 2. Push the PC Card gently into the slot. The card is automatically detected and the icon appears in the Windows® taskbar. Safely Remove Hardware If the PC Card does not insert easily, remove it from the PC Card slot and verify that
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    Device window appears. Click OK. 4. When the message "Safe to Remove Hardware" appears, push the PC Card Eject button on the right panel of the system unit. Be sure to extend the Eject button out from the computer before attempting to eject the card. Rem ov ing a PC Card 5. When the PC Card ejects
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    VAIO Action Setup VAIO® Action Setup manages the settings for your computer's Shortcut keys (S Keys). Page 36
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    Shortcut keys The programmable S Keys are set to launch the following applications:  S1-Microsoft® Outlook® Express  S2-Microsoft® Internet Explorer  S3-SonicStage  S4-PictureGear Studio  S5-PowerDVD  S6-VAIO® Help and Support PCV- W20 keyboard Page 37
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    to launch other applications. 1. Click Start in the Windows taskbar and select All Programs. 2. Select VAIO Action Setup, then click VAIO Action Setup. You can also double-click Setup. the VAIO Action Setup icon, located in the Windows taskbar, to launch VAIO Action 3. Click the S Key you want to
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    and Maintaining your VAIO Computer In the future you may want to increase the functionality of your VAIO computer. This section provides information about upgrading and maintaining your system.  Overview  Installing Memory  Replacing the Lithium Battery  Installing a Hard Disk Drive Page 39
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    Overview Sony recommends that you contact your local dealer for upgrade or maintenance of your new computer. Your local dealer is knowledgeable of this specialized personal computer and familiar with the safety practices and regulatory compliance required for using and modifying electronic equipment
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    you purchased. Your computer may ship with all available memory slots filled. See the online specifications sheet for details about the memory installed in your computer. Do not attempt to remove or replace the memory modules. Contact your local dealer for memory replacement and upgrades. Page 41
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    of lithium batteries in household or business trash may be prohibited. You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center. To locate a Service Center near you, visit the Sony Computing Web site at http://www.sony.com/pcsupport. Page 42
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    Installing a Hard Disk Drive Your computer has an installed ATA-100, 3½-inch hard disk drive. Do not attempt to replace the hard drive. Contact your local dealer for replacement or upgrade of the hard disk drive. Page 43
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    System And Application Recovery CD(s) You can restore your system, individual software applications, or drivers, using the Recovery CDs.  Using the System Recovery CD(s)  Using the Application Recovery CD(s) Page 44
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    the hard disk drive of the Sony computer you purchased. The System Recovery process removes all software that you may have installed since you started using your computer. Reinstall any applications that were not included with the computer when you purchased it. If you experience a problem with
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    installations, and changes are removed from the hard disk drive. You can set the partition sizes for both the drive C and drive D. The original, preinstalled operating system and software applications are restored. Factory default settings recovery All data and partitions are removed from the hard
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    must be in the drive when you turn on your computer. To insert the System Recov ery CD 2. Turn off your computer. 3. Wait 30 seconds and turn on your computer. Your screen displays the downloading progress, "Starting VAIO Recovery Utility." 4. When the VAIO System Recovery Utility dialog box appears
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    reinstall a specific application or driver to correct a problem that you are experiencing with your computer or peripheral hardware. You may not need to reinstall the entire contents of your hard drive to correct certain problems. You must be in Windows to run the Application Recovery CD utility. To
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    you want to reinstall. The software's installation wizard begins. 7. Follow the on-screen instructions to complete the application recovery process. If you have questions about using the Application Recovery CD(s), visit the Sony Computing Support Web site at http://www.sony.com/pcsupport. Page 49
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    unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu. The Hardware Update Wizard appears. 5. Follow the on-screen instructions to locate the device and reinstall the appropriate device driver. If Windows XP does not reinstall the device
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    into the optical disc drive. The VAIO welcome window appears. Click OK, then click Quit to close the Sony Application Recovery utility. 3. Without removing the Application Recovery CD from the optical drive, click Start in the Windows taskbar and then right-click My Computer. A shortcut menu appears
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    problems have simple solutions, so try these suggestions before using Support Resources. To view the specific configuration for your computer, see the online specifications sheet.  About VAIO Computer Functions  About Software  About Using the Optical Disc Drive(s)  About the Mouse and Keyboard
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    a bootable floppy disk).  Confirm that a CD is not in an optical drive (unless you are using a bootable CD).  Confirm that the power cord and all cables are connected firmly.  If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS
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    a bootable floppy disk).  Confirm that a CD is not in an optical drive (unless you are using a bootable CD).  Confirm that the power cord and all cables are connected firmly.  If you plugged the computer into a power strip or Uninterruptible Power Supply (UPS), make sure the power strip or UPS
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    , try the following steps: 1. Save any open files, if possible. 2. Press the Alt+F4 keys. The Turn Off Computer window appears. 3. Click Restart. If your computer still does not respond and you cannot restart, shut down your computer by pressing and holding the power button for more than six seconds
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    Help and Support. The VAIO Help and Support Center menu appears. 2. Select Fixing a Problem and then select Startup and Shut Down problems. A list of specific problem topics appears on the right side of the dialog box. 3. Select Startup and Shutdown Troubleshooter. Follow the on-screen instructions
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    I cannot find the Windows taskbar. The Windows taskbar may be hidden or minimized.  Use the mouse to locate a hidden taskbar by pointing to the left, right, top, and bottom edges of the screen. The taskbar appears when the cursor is placed over its location. 1. Right-click on the taskbar and select
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    the system memory may also help. For information on installing memory, please see the online VAIO User Guide. To access the online User Guide: 1. Click Start in the Windows taskbar, then click VAIO Help and Support. 2. From the VAIO Help and Support Center menu, click VAIO User Guide. Page 58
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    How do I change the video resolution of my display? 1. Click Start in the Windows taskbar and then select Control Panel. 2. Select Appearance and Themes, then select Change the screen resolution. 3. Click the Settings tab. 4. Change the Screen resolution and Color quality to the desired levels. 5.
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    the Windows taskbar and select Turn Off Computer. Select Restart. 2. When the Sony screen displays, press the F2 key on your keyboard. 3. Select the Advanced tab from the Setup Utility screen. 4. Select I/O Device Configuration and press Enter. 5. Use the arrow keys to highlight Parallel Port Mode
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    details about the drives, cards, and memory modules that are installed on your system by viewing the online specifications sheet. This online document describes the hardware configuration of your VAIO computer. To access the online specifications sheet: 1. Click Start in the Windows taskbar, then
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    About Software Your computer may not be supplied with all of the software discussed in this section, depending on the system configuration you purchased. Page 62
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    Sony software? Your VAIO® computer has SonicStage software preinstalled on your computer. SonicStage is a digital music management software that enables you work with digital music from audio CDs and from the Internet. You can play music on your computer Start in the Windows taskbar, and click All
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    computer to a previous state, if a problem occurs. System Restore provides the following support:  Restores your system to a previous state.  Restores without erasing your personal data files.  Creates restore points daily and when software applications or utilities are installed.  Maintains
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    installed CD-RW or DVD-RW drive. To copy files and folders to a CD using Windows XP 1. Insert a blank CD-R or CD-RW disc into your CD-RW or DVD-RW drive. (If the CD Drive window appears, click Take no action.) 2. Click Start in the Windows® taskbar and click My Computer Follow the instructions in the
  • Sony PCV-W20 | Online Help Center - Page 66
    online document describes the preinstalled software on your VAIO computer. To access the online specifications sheet 1. Click Start in the Windows® taskbar and click Help and Support. 2. From the VAIO Help and Support menu, click VAIO User Guide. 3. Click the Welcome link. The Welcome page displays
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    About Using the Optical Disc Drive(s) Your computer may not be equipped with all of the hardware features listed in this section. To view the specific hardware configuration for your system, see the online specifications sheet. Page 67
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    doesn't my optical drive tray open? To use the Eject button 1. Make sure the computer is turned on. 2. Press the Eject button on the drive. To use the My Computer icon 1. Click Start in the Windows taskbar, then select My Computer. 2. Right-click the appropriate optical drive icon. 3. Select Eject
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    The message, "You must insert the application CD into your drive" appears and the software does not start.  Some software applications require specific files that are located on the application's CD. Try inserting the disc and
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    trying to access it.  Confirm that the disc is in the tray with the label side facing up.  Install your CD or DVD software according to the manufacturer's instructions.  If your drive reads some DVDs or CDs, but not others, check the shiny side of the disc for dirt or scratches. To recover the
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    the disc. Unless a "1" or "ALL" appears on the DVD or on its packaging, you cannot play the disc on this system. If you hear audio but cannot see video, your computer's video resolution may be set too high. To improve video resolution, verify that your screen area is set to 1024 x 7681, using 32-bit
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    record to CD-RW media at higher speeds? Certain VAIO® computers are equipped with a DVD-RW drive. If you are having difficulty formatting CD-RW media with your installed DVD-RW drive, try changing the write speed to a lower setting. Your media must support writing speeds at 2X or lower. See the Help
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    writing, erasing, or formatting on your CD-RW media, the reason may be that the media is not compatible with your high-speed CD-RW drive. Try using CD-RW media that is identified as "high-speed" (4X or higher) for maximum performance and compatibility. Page 73
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    using a USB mouse, verify that the mouse is plugged securely into the appropriate USB port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer.  If you are using an optical mouse, use an appropriate surface to ensure proper
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    using a USB mouse, verify that the mouse is plugged securely into the appropriate USB port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer.  If you are using an optical mouse, use an appropriate surface to ensure proper
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    How do I set up my mouse for left-hand use? 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware, then click Mouse. The Mouse Properties dialog box appears. 3. From the Buttons tab, select Switch primary and secondary buttons under the Button
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    doesn't my keyboard work properly?  Check that the keyboard1is securely plugged into the keyboard port.  Save and close all open applications. Turn off your computer, wait approximately 10 seconds, and then restart your computer. 1 T he V A I O "W" s eries c omputer has a built-in keyboard. Page
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    telephone equipment such as fax machines or other modems.  Internet Service Providers (ISP) connection capability may vary. If you think your telephone line is free from line noise.  If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is
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    telephone equipment such as fax machines or other modems.  Internet Service Providers (ISP) connection capability may vary. If you think your telephone line is free from line noise.  If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is
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    not working properly, click the Troubleshoot button. The VAIO Help and Support Center window appears. 6. Follow the on-screen instructions to resolve the problem. You may need to reinstall the modem drivers. See Reinstalling device drivers using Application Recovery CD(s) for more information. Page
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    How do I change my modem to rotary or Touch-tone dialing? 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Printers and Other Hardware, then click Phone and Modem options. 3. From the Dialing Rules tab, click Edit. The Edit Location dialog box appears. 4. Select the Tone
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    Mute option is not enabled.  Check that the Mute check box is not selected in the Windows volume control. You may need to reinstall the sound drivers. See Reinstalling device drivers using Application Recovery CD(s) for more information. How can I use headphones while my speakers are connected? The
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    About Using a Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 83
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    About Using a Microphone Why doesn't my microphone work properly? Check that the microphone is plugged into the Microphone jack. Page 84
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    is too much background noise when you record sound, you should adjust the microphone gain by following these steps: 1. Click Start in the Windows taskbar, then click Control Panel. 2. Click Sounds, Speech, and Audio Devices, then click Sounds and Audio Devices. 3. From the Audio tab, locate the
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    model. 7. Follow the on-screen instructions to print a test page and complete printer installation. If the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver, choose Have Disk, enter the appropriate path for the disk or CD and click OK
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    model. 7. Follow the on-screen instructions to print a test page and complete printer installation. If the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver, choose Have Disk, enter the appropriate path for the disk or CD and click OK
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    The connected printer does not function properly when the computer resumes from a power saving mode. Clear the printer memory by turning the printer off for approximately 10 seconds, and then turning it back on. Page 88
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    handling your system and common peripheral devices, using storage media, and locating upgrade information.  About the Power Source  About Disposing of the Lithium Battery  About Handling the Computer System  About the LCD Screen (Built-in Display)  About DVD, CD, and Floppy Disk Media Page 89
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    by the plug. Never pull the cord itself.  Unplug your computer from the wall outlet if you will not be using the computer for a long time.  Do not attempt to open the power supply. There are no user-serviceable parts in the power supply. To avoid personal injury or damage to your equipment, refer
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    Factory Service Center. For the Sony Service Center nearest you, visit the Sony Computing Support Web site at http://www.sony.com/pcsupport. Do not handle damaged or leaking lithium batteries. The lithium battery may explode if mistreated. Do not disassemble it or dispose of it in fire. Replace the
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    a warm one, moisture may condense inside your computer. In this case, allow at least an hour before turning on your computer. If any problem occurs, unplug your computer, and contact your Sony Service Center. The hard disk drive  Do not place the computer in a location that is subject to vibration
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    a malfunction.  Do not leave the LCD in direct sunlight, as this may damage the screen. Use caution when using the computer near a window.  Do not exert pressure on the LCD or scratch the surface, as this may cause the screen to malfunction.  The LCD screen is manufactured using high-precision
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    About DVD, CD, and Floppy Disk Media Handling CD or DVD media  Do not touch the surface of the disc.  Do not drop or bend the disc.  Do not use adhesive labels to identify the disc. The label may come off while the disc is in use in the optical drive and damage the drive. Page 94
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    About DVD, CD, and Floppy Disk Media Handling CD or DVD media  Do not touch the surface of the disc.  Do not drop or bend the disc.  Do not use adhesive labels to identify the disc. The label may come off while the disc is in use in the optical drive and damage the drive. Page 95
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    Cleaning CD or DVD media  Fingerprints and dust on the surface of a disc may cause read errors. Proper care of the disc is essential to maintain its reliability. Do
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    floppy disks1  Do not open the shutter manually and touch the surface of the floppy disk.  Keep floppy disks away from magnets.  Keep floppy disks away from direct sunlight and other heat sources. 1 T he V A I O "W" s eries c omputer is not equipped with a floppy dis k drive. Y ou c an purc has
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    solve common problems or to locate support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results.  Immediate Help and Support  Software Help and Support  Contacting Sony for Help and Support Page 98
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    find instructions on how to plan an ergonomic work space, connect power cords, cables and peripheral devices, register your computer with Sony, and establish a dial-up connection to the Internet. The Quick Start can also provide troubleshooting support, if problems occur.  VAIO® Computer User Guide
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    and the preinstalled software, check with these software publishers to access troubleshooting support from the publisher's Web site, by e-mail, or by telephone. Your computer may not be supplied with all of the software discussed in this section, depending on the system configuration you purchased
  • Sony PCV-W20 | Online Help Center - Page 101
    Contacting Sony for Help and Support If the information provided with your VAIO® computer does not provide an immediate solution, or you would like to get direct support, contact Sony online or by telephone. Page 101
  • Sony PCV-W20 | Online Help Center - Page 102
    at http://www.sony.com/pcsupport. The Sony Computing Support Web site provides  Information about your specific model computer, such as 1. hardware and software specifications 2. upgrade and maintenance procedures 3. safety and legal information 4. quick solutions to common problems  An automated
  • Sony PCV-W20 | Online Help Center - Page 103
    call to the Sony Customer Information Services Center, have this basic information readily available. 1. VAIO® computer system type 2. Model number 3. Serial number1 4. Operating system 5. Hardware feature or software application that has a problem. (See Software Help and Support for the appropriate
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Welcome
Thank you for purchasing your Sony VAIO
®
computer! Your new computer is a superb blend of high technology and
easy-to-use functionality. The information provided here is designed to help you to become familiar with the hardware and
software applications included with your system.
View the
Electronic Flyer,
which provides updates and supplemental information about your computer.
View the
VAIO
®
Computer Specifications,
which lists your computer's hardware specifications and preinstalled
software information, such as descriptions and contact information.
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