Sony SRS-XB21 Help Guide

Sony SRS-XB21 Manual

Sony SRS-XB21 manual content summary:

  • Sony SRS-XB21 | Help Guide - Page 1
    Help Guide Wireless Speaker SRS-XB21 The following explains how to use this speaker. Select a topic from the navigation pane. Getting Started Parts and controls Power source/charging Charging the speaker Turning the power on Turning the power off Using the BLUETOOTH standby function Auto power off (
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    audio streaming playback quality (Codec) Terminating the BLUETOOTH connection (After use) Switching the BLUETOOTH devices connected at the same time (Multi-device connection) Speaker Add function Listening to music wirelessly with two speakers (Speaker Add function) Switching between double mode and
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    Notes on charging Notes on waterproof and dust proof features How to care for the speaker About the BLUETOOTH wireless technology Trademarks Troubleshooting What can I do to solve a problem? Power supply Unable to charge the speaker Unable to turn on the speaker or the speaker suddenly turns off
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    Help Guide Wireless Speaker SRS-XB21 Parts and controls 1. (power) button with indicator/ PAIRING button 2. -/+ (volume) buttons 3. (BLUETOOTH) indicator 4. (play) button/ (call) button 5. N-mark 6. Lighting 7. Microphone 8. Cap 9. BATT (battery) button/ LIGHT button The lighting built
  • Sony SRS-XB21 | Help Guide - Page 5
    14. DC IN 5V jack* 15. AUDIO IN jack * To charge the speaker, connect a USB AC adaptor to this jack. Related Topic About the indicators 4-735-513-11(3) Copyright 2018 Sony Corporation 5
  • Sony SRS-XB21 | Help Guide - Page 6
    Help Guide Wireless Speaker SRS-XB21 Charging the speaker The speaker can be operated by connecting it to an AC outlet via the USB AC adaptor (commercially available) or by using the built-in battery. When using the speaker for the first time, be sure to charge the built-in battery for more than 1
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    function is set to off. The Sound Mode is set to STANDARD. About 3 hours The volume level of the speaker is set to maximum (50). The lighting function is set to on. The Sound Mode is set to EXTRA BASS. The built-in battery life above is measured using the specified music source. The built-in
  • Sony SRS-XB21 | Help Guide - Page 8
    4-735-513-11(3) Copyright 2018 Sony Corporation 8
  • Sony SRS-XB21 | Help Guide - Page 9
    Help Guide Wireless Speaker SRS-XB21 Turning the power on 1 Press the (power) button/ PAIRING button. The (power) indicator lights up in white* and the (BLUETOOTH) indicator flashes slowly in blue. When you turn on the speaker for the first time after purchase or there is no pairing information
  • Sony SRS-XB21 | Help Guide - Page 10
    Help Guide Wireless Speaker SRS-XB21 Turning the power off 1 Press the (power) button/ The (power) indicator and PAIRING button. (BLUETOOTH) indicator turn off. Hint If you turn off the speaker when it is connected to an AC outlet via a USB AC adaptor (commercially available), or connected to a
  • Sony SRS-XB21 | Help Guide - Page 11
    Help Guide Wireless Speaker SRS-XB21 Using the BLUETOOTH standby function When the BLUETOOTH standby function is turned on, the speaker turns on automatically by operating a BLUETOOTH device, and starts the BLUETOOTH connection. Before operating the speaker, note the following: The BLUETOOTH standby
  • Sony SRS-XB21 | Help Guide - Page 12
    off the BLUETOOTH standby function. Hint When the BLUETOOTH standby function is activated, the (power) indicator lights up in orange while the speaker is turned off. Related Topic Charging the speaker Turning the power on About the indicators 4-735-513-11(3) Copyright 2018 Sony Corporation 12
  • Sony SRS-XB21 | Help Guide - Page 13
    Help Guide Wireless Speaker SRS-XB21 Auto power off (Auto Standby) function If the speaker satisfies the following conditions for about 15 minutes, it turns off automatically. At the time of purchase, the auto power off (Auto Standby) function is set to on. When the speaker is in BLUETOOTH mode No
  • Sony SRS-XB21 | Help Guide - Page 14
    Help Guide Wireless Speaker SRS-XB21 Turning on/off the speaker's light (Lighting function) The speaker lights up with the music to liven up the atmosphere. When you purchase the speaker, the lighting function is set to on. 1 Turn on the speaker. The (power) indicator lights up in white*. The
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    etc. Note When the light is strong, brighten the room or turn off the lighting. Related Topic What you can do with "Sony | Music Center" 4-735-513-11(3) Copyright 2018 Sony Corporation 15
  • Sony SRS-XB21 | Help Guide - Page 16
    Help Guide Wireless Speaker SRS-XB21 Pairing and connecting with BLUETOOTH® devices When pairing with two or more BLUETOOTH devices, perform the following pairing procedure for each device. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3 ft) of
  • Sony SRS-XB21 | Help Guide - Page 17
    3 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select "SRS-XB21." If a passkey*2 is required on the display of the BLUETOOTH device, enter "0000." *2 The passkey may also be called a "
  • Sony SRS-XB21 | Help Guide - Page 18
    with multiple devices, but can only play music from one paired device at a time. When an audio cable is connected to the speaker's AUDIO IN jack while the speaker and the BLUETOOTH device have been connected via BLUETOOTH connection, sound from the BLUETOOTH-connected device is not output from the
  • Sony SRS-XB21 | Help Guide - Page 19
    Help Guide Wireless Speaker SRS-XB21 Connecting with an NFC-compatible device by One-touch (NFC) By touching the speaker with an NFC-compatible device such as a smartphone, the speaker turns on automatically, and then proceeds to pairing and BLUETOOTH connection. Compatible smartphones NFC-
  • Sony SRS-XB21 | Help Guide - Page 20
    able to be connected by NFC. When using the Speaker Add function or Wireless Party Chain function, touch the speaker where the (BLUETOOTH) indicator flashes. The device cannot make a BLUETOOTH connection with the speaker where the (BLUETOOTH) indicator turns off. Related Topic Listening to music of
  • Sony SRS-XB21 | Help Guide - Page 21
    Help Guide Wireless Speaker SRS-XB21 Connecting with a computer via a BLUETOOTH connection (Windows) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH
  • Sony SRS-XB21 | Help Guide - Page 22
    the About the indicators (power) indicator varies. For details, refer to the following topic. When you turn on the speaker for the first time after purchase, the (BLUETOOTH) indicator will begin to flash quickly, and the speaker enters pairing mode automatically by just pressing the (power) button
  • Sony SRS-XB21 | Help Guide - Page 23
    [Connect] in the Action Center on the right-bottom of the screen. 2. Select [SRS-XB21]. If [SRS-XB21] does not appear on the screen, repeat the procedure from step . After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the screen. Proceed to
  • Sony SRS-XB21 | Help Guide - Page 24
    If a passkey*2 is required, enter "0000." If [SRS-XB21] does not appear, perform the operation again from step . *2 The speaker will cause it to turn off automatically. If this happens, turn on the speaker again. 5 Register the speaker to the computer. For Windows 10 After pairing, the BLUETOOTH
  • Sony SRS-XB21 | Help Guide - Page 25
    Stereo] on the [Sound] screen. If there is a checkmark (green) on [SRS-XB21 Stereo], proceed to step . If there is not a checkmark (green) on [SRS-XB21 Stereo], proceed to the next step (substep 3). If [SRS-XB21 Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled
  • Sony SRS-XB21 | Help Guide - Page 26
    When the speaker is connected, a checkmark will appear on [SRS-XB21 Stereo] on the [Sound] screen. Proceed to step . If you cannot click [Connect] for [SRS-XB21Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). For Windows 7 1. Double-click on [SRS-XB21] in [
  • Sony SRS-XB21 | Help Guide - Page 27
    [Listen to Music]. When the speaker is connected, a checkmark will appear. 6 Check that the (BLUETOOTH) indicator has switched from flashing to a steady light. When the speaker is connected to the computer, the back music, etc. from your computer. (BLUETOOTH) indicator stays lit. You can enjoy
  • Sony SRS-XB21 | Help Guide - Page 28
    8 devices. If a new device is paired after 8 devices have already been paired, the device that was paired earliest is replaced by the new one. The pairing information with the speaker has been deleted from the BLUETOOTH device. The speaker is initialized. All pairing information will be deleted. If
  • Sony SRS-XB21 | Help Guide - Page 29
    Help Guide Wireless Speaker SRS-XB21 Connecting with a computer via a BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH
  • Sony SRS-XB21 | Help Guide - Page 30
    the computer. 1. Select [ (System Preferences)] - [Bluetooth] in the taskbar on the right-bottom of the screen. 2. Select [SRS-XB21] from the Bluetooth screen, then click [Pair]. 4 Check that the (BLUETOOTH) indicator has switched from flashing to a steady light. When the speaker is connected to the
  • Sony SRS-XB21 | Help Guide - Page 31
    select [SRS-XB21] from [Output Device]. You can enjoy playing back music, etc. from your computer. Hint The procedure explained above is for guidance only. For details, refer to the operating instructions supplied with the computer. Up to 3 BLUETOOTH devices can be connected to the speaker at the
  • Sony SRS-XB21 | Help Guide - Page 32
    Related Topic Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Switching the BLUETOOTH devices connected at the same time (Multi-device connection) 4-735-513-11(3) Copyright 2018 Sony Corporation 32
  • Sony SRS-XB21 | Help Guide - Page 33
    Help Guide Wireless Speaker SRS-XB21 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via BLUETOOTH connection if it supports the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile)
  • Sony SRS-XB21 | Help Guide - Page 34
    playback. Hint The built-in battery can be charged if the speaker is connected to an AC volume may decrease to protect the built-in battery. If the built-in battery level is low, the maximum output of the speaker decreases. Depending on the BLUETOOTH device, it may be necessary to adjust the volume
  • Sony SRS-XB21 | Help Guide - Page 35
    Related Topic Terminating the BLUETOOTH connection (After use) 4-735-513-11(3) Copyright 2018 Sony Corporation 35
  • Sony SRS-XB21 | Help Guide - Page 36
    Help Guide Wireless Speaker SRS-XB21 Selecting the BLUETOOTH audio streaming playback quality (Codec) The "Priority on sound quality" and "Priority on stable connection" modes are available as options for the playback quality of BLUETOOTH audio streaming. "Priority on sound quality" enables you to
  • Sony SRS-XB21 | Help Guide - Page 37
    quality) mode, depending on the setting of your BLUETOOTH device and ambient conditions. In this case, change the speaker to the [SBC] (Priority on stable connection) mode. Related Topic Using the BLUETOOTH standby function What you can do with "Sony | Music Center" 4-735-513-11(3) Copyright 2018
  • Sony SRS-XB21 | Help Guide - Page 38
    Help Guide Wireless Speaker SRS-XB21 Terminating the BLUETOOTH connection (After use) When you finish playing music with the BLUETOOTH device, perform any of the following operations to terminate the BLUETOOTH connection. Turn off the BLUETOOTH function on the BLUETOOTH device. For details, refer to
  • Sony SRS-XB21 | Help Guide - Page 39
    Help Guide Wireless Speaker SRS-XB21 Switching the BLUETOOTH devices connected at the same time (Multi-device connection) Up to 3 BLUETOOTH devices can be connected to the speaker at the same time. When one of the devices starts playing back while playing back music on another device, the speaker
  • Sony SRS-XB21 | Help Guide - Page 40
    Help Guide Wireless Speaker SRS-XB21 Listening to music wirelessly with two speakers (Speaker Add function) To use the Speaker Add function, two SRS-XB21 speakers are required. By connecting two speakers via BLUETOOTH connection, you can enjoy more powerful sound. Select from the following two
  • Sony SRS-XB21 | Help Guide - Page 41
    When the (BLUETOOTH) indicator of the speaker stops flashing and lights up, the BLUETOOTH connection is established. 5 Start playback on the BLUETOOTH device, and adjust the volume to moderate level. 6 Press the -/+ (volume) buttons on one of the speakers to adjust the volume. Volume adjustment of
  • Sony SRS-XB21 | Help Guide - Page 42
    on "Sony | Music Center." Note If you reset or initialize one of the two speakers while using the Speaker Add function, make sure to turn off the other speaker. If you do not turn off the other speaker before restarting the Speaker Add function, there may be problems in making a BLUETOOTH connection
  • Sony SRS-XB21 | Help Guide - Page 43
    Help Guide Wireless Speaker SRS-XB21 Switching between double mode and stereo mode (Speaker Add function) Using two speakers, you can switch between the double mode, where the same sound is played back on both speakers, and the stereo mode, where one speaker outputs the left channel sound and the
  • Sony SRS-XB21 | Help Guide - Page 44
    channel sound is played back on the other speaker. Stereo mode (Right/Left): Switches the channel of the two speakers (left channel/right channel) and plays back. Related Topic Listening to music wirelessly with two speakers (Speaker Add function) 4-735-513-11(3) Copyright 2018 Sony Corporation 44
  • Sony SRS-XB21 | Help Guide - Page 45
    Help Guide Wireless Speaker SRS-XB21 Terminating the Speaker Add function To terminate the Speaker Add function, follow the procedure below. 1 Press the ADD (Speaker Add) button inside the cap on the rear side of the speaker. Hint If a portable audio device, etc. is connected to the AUDIO IN jack,
  • Sony SRS-XB21 | Help Guide - Page 46
    an example of setting SRS-XB21 as the first speaker. Refer to the operating instructions supplied with the device you are using to set up other devices compatible with the Wireless Party Chain function. 1. Press the (power) button/ PAIRING button on the speaker. The (BLUETOOTH) indicator flashes in
  • Sony SRS-XB21 | Help Guide - Page 47
    SRS-XB21 as the second speaker. Refer to the operating instructions supplied with the device you are using to connect other devices compatible with the Wireless Party Chain function. 1. Press the (power) button/ PAIRING button on the speaker to be connected. The (BLUETOOTH) indicator of the speaker
  • Sony SRS-XB21 | Help Guide - Page 48
    BLUETOOTH device or the speaker connected with the device (the speaker set up as the first one), the volumes of all speakers are automatically adjusted. For other speakers (the second or later speaker set), you can also adjust the volume on each other. Hint You can also operate the Wireless Party
  • Sony SRS-XB21 | Help Guide - Page 49
    Help Guide Wireless Speaker SRS-XB21 Terminating the Wireless Party Chain function To terminate all connections and exit the Wireless Party Chain function Turn off the speaker which the (BLUETOOTH) indicator lights up (the speaker set up as the first one). If a portable audio device, etc. is
  • Sony SRS-XB21 | Help Guide - Page 50
    Help Guide Wireless Speaker SRS-XB21 Listening to music of a portable audio device, etc. You can use the speaker as an ordinary wired speaker system by connecting a portable audio device, etc., using an audio cable (commercially available). 1 Connect a device to the AUDIO IN jack with an audio cable
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    device. The (BLUETOOTH) indicator lights up or flashes in blue to indicate the BLUETOOTH status. Absence of sound from the BLUETOOTH device does not indicate any trouble with the speaker. Even when the audio cable is connected, you can switch to the BLUETOOTH mode on "Sony | Music Center," and
  • Sony SRS-XB21 | Help Guide - Page 52
    Help Guide Wireless Speaker SRS-XB21 Enjoying switching the sound effects You can enjoy three different Sound Modes. When you purchase the speaker, the EXTRA BASS mode is set. Sound Mode The color of the STANDARD Green EXTRA BASS White LIVE SOUND * White (power) indicator Feature Power saving
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    LIVE SOUND Note Depending on the music, the LIVE SOUND or EXTRA BASS effects may not be so noticeable. Related Topic Listening to music of a device via BLUETOOTH connection Listening to music of a portable audio device, etc. What you can do with "Sony | Music Center" 4-735-513-11(3) Copyright 2018
  • Sony SRS-XB21 | Help Guide - Page 54
    Help Guide Wireless Speaker SRS-XB21 Using the Party Booster function If the Party Booster function is turned on, the speaker outputs a sound effect when you tap the speaker to music. The lighting of the speaker also shines*1, and makes the party atmosphere more exciting. There are several kinds of
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    output from the speaker and the speaker's light turns on*2. *2 Even if the lighting function is turned off, the lighting shines when you tap the speaker. The surface where sound effects are output when you tap are the top, front, both sides, and bottom of the speaker. The type and volume of the
  • Sony SRS-XB21 | Help Guide - Page 56
    again or turn off the speaker. If you turn off the Party Booster function by operating the - (volume) button and + (volume) button of the speaker, or by tapping the lower left of the cap twice quickly, as in step , the (power) indicator flashes 4 times. When the built-in battery level is low and the
  • Sony SRS-XB21 | Help Guide - Page 57
    Help Guide Wireless Speaker SRS-XB21 Receiving a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Handsfree Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
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    the microphone of the speaker. The volume of music playback and calling is set independently in the speaker. Note When using the Speaker Add function or Wireless Party Chain function, the sound of the phone call is output from only the speaker in which the (BLUETOOTH) indicator lights up in blue. 58
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    function. You cannot turn off the multi-device connection function. Depending on the model of your smartphone, the operation system or applications installed, some functions of hands-free calling may not be used correctly. Related Topic Pairing and connecting with BLUETOOTH® devices Connecting with
  • Sony SRS-XB21 | Help Guide - Page 60
    Help Guide Wireless Speaker SRS-XB21 Making a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Handsfree Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
  • Sony SRS-XB21 | Help Guide - Page 61
    the microphone of the speaker. The volume of music playback and calling is set independently in the speaker. Note When using the Speaker Add function or Wireless Party Chain function, the sound of the phone call is output from only the speaker in which the (BLUETOOTH) indicator lights up in blue
  • Sony SRS-XB21 | Help Guide - Page 62
    of the app may change without notice. Related Topic Installing "Sony | Music Center" Charging the speaker Turning on/off the speaker's light (Lighting function) Selecting the BLUETOOTH audio streaming playback quality (Codec) Listening to music wirelessly with two speakers (Speaker Add function
  • Sony SRS-XB21 | Help Guide - Page 63
    Help Guide Wireless Speaker SRS-XB21 Installing "Sony | Music Center" Install "Sony | Music Center" on your smartphone, iPhone, etc. from Google Play or the App Store. 1 Download "Sony | Music Center" from Google Play or the App Store and install it. 2 When the installation is complete, start "Sony
  • Sony SRS-XB21 | Help Guide - Page 64
    Guide Wireless Speaker SRS-XB21 Using the voice assist function (Google app) By using the Google app feature that comes with the Android smartphone, you can speak to the speaker's microphone to operate the Android smartphone. The following shows how to use the Google app. 1 Select the Google app
  • Sony SRS-XB21 | Help Guide - Page 65
    Help Guide Wireless Speaker SRS-XB21 Using the voice assist function (Siri) By using the Siri function that comes with the iPhone/iPod touch, you can speak to the speaker's microphone to operate the iPhone/iPod touch. The following shows how to use Siri. 1 Turn on Siri. On iPhone/iPod touch, select
  • Sony SRS-XB21 | Help Guide - Page 66
    Guide Wireless Speaker SRS-XB21 About the indicators CHARGE indicator (orange) Turns off Lights up Flashes slowly Flashes 3 times and turns off The speaker has completed charging. The speaker is being charged. The built-in battery is running at less than 10% and needs to be charged. If the CHARGE
  • Sony SRS-XB21 | Help Guide - Page 67
    or white 3 times and turns off after turning on the speaker, the builtin battery capacity is empty. Charge the speaker. * Depending on the situation, you may not be able to see all flashing patterns. (BLUETOOTH) indicator Lights up The speaker is connected to a BLUETOOTH device. Flashes quickly
  • Sony SRS-XB21 | Help Guide - Page 68
    4 Tap [SRS-XB21]. When a new version of the software is released, an update notice is displayed on the "Sony | Music Center" screen. 5 Follow the instructions on the screen to update. In each update, the (power) indicator flashes in green 5 times, then 4 times, 3 times, twice, once, and turns off
  • Sony SRS-XB21 | Help Guide - Page 69
    4-735-513-11(3) Copyright 2018 Sony Corporation 69
  • Sony SRS-XB21 | Help Guide - Page 70
    Help Guide Wireless Speaker SRS-XB21 Precautions Note when using with a mobile phone For details on operation of your mobile phone when receiving a telephone call while transmitting the sound using the BLUETOOTH connection, refer to the operating instructions supplied with the mobile phone. On
  • Sony SRS-XB21 | Help Guide - Page 71
    Do not hit the speaker with a tool. Do not use the function while you are driving or walking. Keep 20 cm (7 7/8 in) or more away If you have any questions or problems concerning the speaker that are not covered in this Help Guide, consult your nearest Sony dealer. 4-735-513-11(3) Copyright
  • Sony SRS-XB21 | Help Guide - Page 72
    Help Guide Wireless Speaker SRS-XB21 Notes on charging Life span of the built-in lithium ion battery Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to maintain its performance. If the speaker is not used for a long time, it
  • Sony SRS-XB21 | Help Guide - Page 73
    Help Guide Wireless Speaker SRS-XB21 Notes on waterproof and dust proof features Waterproof and dust proof performance of the speaker The speaker, with the cap fastened securely, has a waterproof specification of IPX7 *1 as specified in "Degrees of protection against water immersion" of the IEC60529
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    74
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    Help Guide Wireless Speaker SRS-XB21 How to care for the speaker Although the fabric part of the speaker has water repellent treatment applied, you can use the speaker more comfortably and for a longer period of time by following the maintenance procedure below. If the surface of the speaker gets
  • Sony SRS-XB21 | Help Guide - Page 76
    Guide Wireless Speaker SRS-XB21 About the BLUETOOTH wireless technology The BLUETOOTH wireless wireless LAN device. If the speaker is used within 10 m (about 30 ft) of a wireless LAN device, turn off the wireless LAN device. Interference to other devices Microwaves emitted from a BLUETOOTH
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    4-735-513-11(3) Copyright 2018 Sony Corporation 77
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    Guide Wireless Speaker SRS-XB21 Trademarks Android, Google Play and other related marks and logos are trademarks of Google LLC. LDAC™ and LDAC logo are trademarks of Sony Corporation. The BLUETOOTH® word mark and logos are registered trademarks owned by the Bluetooth . App Store is a service mark
  • Sony SRS-XB21 | Help Guide - Page 79
    Help Guide Wireless Speaker SRS-XB21 What can I do to solve a problem? If the speaker does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide and try any corrective actions listed. Charge the speaker. You may be able to resolve
  • Sony SRS-XB21 | Help Guide - Page 80
    Help Guide Wireless Speaker SRS-XB21 Unable to charge the speaker When using a USB AC adaptor (commercially available), make sure the micro-USB cable is firmly connected to the speaker and the USB AC adaptor. In addition, make sure the USB AC adaptor is firmly connected to an AC outlet. When using a
  • Sony SRS-XB21 | Help Guide - Page 81
    Help Guide Wireless Speaker SRS-XB21 Unable to turn on the speaker or the speaker suddenly turns off The built-in battery may be empty or running low. Charge the speaker by connecting the speaker to an AC outlet via a USB AC adaptor (commercially available), or connecting it to a booted computer.
  • Sony SRS-XB21 | Help Guide - Page 82
    Help Guide Wireless Speaker SRS-XB21 No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected
  • Sony SRS-XB21 | Help Guide - Page 83
    Guide Wireless Speaker SRS-XB21 Sound becomes low while in use The sound may become low in the following cases. This is not a malfunction. When the built-in battery is running low and the CHARGE indicator and (power) indicator flash slowly, while the speaker is being powered by the built-in battery
  • Sony SRS-XB21 | Help Guide - Page 84
    Help Guide Wireless Speaker SRS-XB21 Unable to pair the speaker with a BLUETOOTH device Place the speaker and the BLUETOOTH device within 1 m (3 ft) of each other. To use the Speaker Add function or Wireless Party Chain function, pair with the speaker in which the (BLUETOOTH) indicator flashes in
  • Sony SRS-XB21 | Help Guide - Page 85
    Guide Wireless Speaker SRS-XB21 Unable to connect the speaker to a BLUETOOTH device with One-touch connection (NFC) If the screen lock is activated on the smartphone, it cannot be connected. Cancel the screen lock on the smartphone and touch again. Keep the NFC-compatible device close to the speaker
  • Sony SRS-XB21 | Help Guide - Page 86
    Help Guide Wireless Speaker SRS-XB21 Unable to connect a BLUETOOTH device with the speaker in the Speaker Add function After connecting two SRS-XB21 speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the (BLUETOOTH) indicator is flashing in blue. Related
  • Sony SRS-XB21 | Help Guide - Page 87
    Guide Wireless Speaker SRS-XB21 Unable to connect with a speaker in the Wireless Party Chain function After connecting multiple speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the (BLUETOOTH) indicator is flashing in blue. Related Topic Enjoying wireless
  • Sony SRS-XB21 | Help Guide - Page 88
    Help Guide Wireless Speaker SRS-XB21 Using the RESET button If the speaker cannot be turned on or cannot be operated despite being turned on, open the cap on the rear side and push the RESET button with a pin or other pointed object. The speaker is reset and turns off. After pushing the RESET button
  • Sony SRS-XB21 | Help Guide - Page 89
    Help Guide Wireless Speaker SRS-XB21 Initializing the speaker With the speaker turned on, press and hold the - (volume) button and the the same time for more than 5 seconds until the speaker turns off. (power) button/ PAIRING button at The speaker is initialized. Settings such as volume, etc.,
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Help Guide
Wireless Speaker
SRS-XB21
The following explains how to use this speaker. Select a topic from the navigation pane.
Getting Started
Parts and controls
Power source/charging
Charging the speaker
Turning the power on
Turning the power off
Using the
BLUETOOTH
standby function
Auto power off (
Auto Standby
) function
Lighting function
Turning on/off the speaker’s light (Lighting function)
Making connections
BLUETOOTH
Pairing and connecting with
BLUETOOTH
®
devices
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