Home » Sony Manuals » Speakers » Sony SRS-XB402M » Manual Viewer

Sony SRS-XB402M Help Guide

Sony SRS-XB402M Manual

View all Sony SRS-XB402M manuals

Add to My Manuals
Save this manual to your list of manuals

Sony SRS-XB402M manual content summary:

Sony SRS-XB402M | Help Guide - Page 1
Help Guide Wireless Speaker SRS-XB402M The following explains how to use this speaker. Select a topic from the navigation pane. Getting started Parts and controls Installing "Sony | Music Center" and making the initial settings Power source/charging Connecting the speaker to an AC outlet Turning the
Sony SRS-XB402M | Help Guide - Page 2
band Using an online music distribution service (Spotify) Spotify Connect Using as a BLUETOOTH® speaker Pairing and connecting with BLUETOOTH devices Connecting with a computer via a BLUETOOTH connection (Windows) Connecting with a computer via a BLUETOOTH connection (Mac) Listening to music from
Sony SRS-XB402M | Help Guide - Page 3
connection Unable to connect to "Sony | Music Center" The speaker does not appear on the device selection screen in "Sony | Music Center" Unable to connect to an online music distribution service BLUETOOTH connection Unable to pair the speaker with a BLUETOOTH device Indicators The status indicators
Sony SRS-XB402M | Help Guide - Page 4
Help Guide Wireless Speaker SRS-XB402M Parts and controls 1. (power) button with indicator/ PAIRING button 2. (microphone mute) button with indicator Reset: You can press and hold this button for about 8 seconds to reset the speaker. 3. (play) button 4. (BLUETOOTH) indicator 5. LINK indicator
Sony SRS-XB402M | Help Guide - Page 5
15. CHARGE indicator *1 Indicates the volume level, the remaining battery power, and others. *2 This button is enabled only while the speaker is connected through a BLUETOOTH connection or a Wi-Fi connection. Related Topic About the indicators 5-002-064-11(1) Copyright 2019 Sony Corporation 5
Sony SRS-XB402M | Help Guide - Page 6
Help Guide Wireless Speaker SRS-XB402M Installing "Sony | Music Center" and making the initial settings To use your speaker, you first need to install "Sony | Music Center" on your smartphone/iPhone and make the initial settings for the speaker. For details about "Sony | Music Center," refer to the
Sony SRS-XB402M | Help Guide - Page 7
the LINK indicator lights up in green. 6 Set up Amazon Alexa with app. 1. Select [ Settings] - [Amazon Alexa] from [SRS-XB402M] menu on "Sony | Music Center." 2. Follow the directions in the app to set up your speaker for Amazon Alexa. Depending on your service, you may have to create an account in
Sony SRS-XB402M | Help Guide - Page 8
Disabling the Wi-Fi 5 GHz band Enjoying switching the sound effects 5-002-064-11(1) Copyright 2019 Sony Corporation 8
Sony SRS-XB402M | Help Guide - Page 9
Help Guide Wireless Speaker SRS-XB402M Connecting the speaker to an AC outlet This speaker can run on power either from the AC outlet to which it is connected by the supplied AC adaptor or from the built-in battery. When using the speaker for the first time, be sure to charge the built-in battery
Sony SRS-XB402M | Help Guide - Page 10
the speaker is charging.) Built-in battery life (using the BLUETOOTH connection or the Wi-Fi connection) About 12 hours The volume level of the speaker ) The Sound Mode is set to EXTRA BASS. (factory default settings) About 4 hours The volume level of the speaker is set to maximum (50). The
Sony SRS-XB402M | Help Guide - Page 11
and then the indicator goes out. This speaker supports charging from a USB device with the speaker for a long time, charge the built-in battery sufficiently once every 6 months to maintain its performance. Related Topic Turning the power on Notes on charging 5-002-064-11(1) Copyright 2019 Sony
Sony SRS-XB402M | Help Guide - Page 12
Guide Wireless Speaker SRS-XB402M Turning the power on 1 Press the (power) button. The (power) indicator lights up in white*. * Depending on the Sound Mode, the color of the (power) indicator varies. For details, refer to the following topic. About the indicators Hint When you turn on the speaker
Sony SRS-XB402M | Help Guide - Page 13
Help Guide Wireless Speaker SRS-XB402M Turning the power off 1 Press the (power) button. The (power) indicator turns off. Note When the alarm/timer settings are specified on Amazon Alexa, do not turn off the power. Once the speaker is turned off, the alarm/timer may not work successfully. 5-002-064-
Sony SRS-XB402M | Help Guide - Page 14
Guide Wireless Speaker SRS-XB402M Changing the lighting mode The speaker lights up with the music to liven up the atmosphere. When you purchase the speaker, the lighting function is set to on. 1 Make sure that a BLUETOOTH connection or a Wi-Fi connection is established with the speaker on "Sony |
Sony SRS-XB402M | Help Guide - Page 15
's light is strong, brighten the room or turn off the lighting. The lighting function is available only while the speaker is connected through a BLUETOOTH connection or a Wi-Fi connection. Related Topic Installing "Sony | Music Center" and making the initial settings 5-002-064-11(1) Copyright 2019
Sony SRS-XB402M | Help Guide - Page 16
Help Guide Wireless Speaker SRS-XB402M Talking to your Amazon Alexa You can ask Alexa to play music from supported streaming services or adjust speaker volume using your voice. For details of the contents that can be operated and how to talk, refer to "Sony | Music Center." To use this function, you
Sony SRS-XB402M | Help Guide - Page 17
Help Guide Wireless Speaker SRS-XB402M Disabling the Wi-Fi 5 GHz band Depending on your country or region, outdoor use of the wireless devices that use the Wi-Fi 5 GHz band may be prohibited by law. Follow the instructions below to disable the Wi-Fi 5 GHz band on this speaker. To disable the Wi-
Sony SRS-XB402M | Help Guide - Page 18
Help Guide Wireless Speaker SRS-XB402M Spotify Connect Use your phone, tablet or computer as a remote control for Spotify. Go to https://www.spotify.com/connect/ to learn how. 5-002-064-11(1) Copyright 2019 Sony Corporation 18
Sony SRS-XB402M | Help Guide - Page 19
Help Guide Wireless Speaker SRS-XB402M Pairing and connecting with BLUETOOTH devices When pairing with two or more BLUETOOTH devices, perform the following pairing procedure for each device. Before operating the speaker, be sure to do the following: Place the BLUETOOTH device within 1 m (3.2 ft)
Sony SRS-XB402M | Help Guide - Page 20
Hint For details on operating a BLUETOOTH device, refer to the operating instructions supplied with the BLUETOOTH device. Note The speaker goes out of BLUETOOTH pairing mode in about 3 minutes and the (BLUETOOTH) indicator goes out. If the speaker goes out of BLUETOOTH pairing mode before you finish
Sony SRS-XB402M | Help Guide - Page 21
Guide Wireless Speaker SRS-XB402M Connecting with a computer via a BLUETOOTH connection (Windows) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH
Sony SRS-XB402M | Help Guide - Page 22
Click the [Start] button and then [Devices and Printers]. 2 Turn on the speaker. The (power) indicator lights up in white*1. *1 Depending on the Sound Mode, and hold the (power)/ PAIRING button for about 3 seconds until the speaker beeps and the (BLUETOOTH) indicator flashes quickly in blue. The
Sony SRS-XB402M | Help Guide - Page 23
right-bottom of the screen. 2. Select the name of the speaker you set up for the Wi-Fi connection. If the speaker's name does not appear on the screen, repeat the procedure from step . After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the
Sony SRS-XB402M | Help Guide - Page 24
during installation. When the " " mark disappears, driver installation is complete. Proceed to step . 5 Register the speaker to the computer. For Windows 10 After pairing, the BLUETOOTH connection establishes automatically and [Connected music] will be displayed on the screen. Proceed to step . For
Sony SRS-XB402M | Help Guide - Page 25
on the [Sound] screen. If there is a checkmark (green) on the speaker icon, proceed to step . If there is not a checkmark (green) on the speaker icon, proceed to the next step (substep 3). If the name of the speaker you set up for the Wi-Fi connection does not appear, right-click on the
Sony SRS-XB402M | Help Guide - Page 26
, a checkmark will appear on the speaker icon on the [Sound] screen. Proceed to step . If you cannot click [Connect] for the speaker, select [Disable] for the [Default Device] that currently has a checkmark (green). For Windows 7 1. Double-click on the name of the speaker you set up for the Wi-Fi
Sony SRS-XB402M | Help Guide - Page 27
2. Click [Listen to Music]. When the speaker is connected, a checkmark will appear. 6 Confirm that the BLUETOOTH connection is complete. When the BLUETOOTH connection is established, the speaker beeps and the flashing and stays lit. (BLUETOOTH) indicator stops Hint 27
Sony SRS-XB402M | Help Guide - Page 28
to the operating instructions supplied with the computer. However, operation with all computers is not guaranteed. Operation with a home-built computer is also not covered by the warranty. Note The LIGHT button is enabled only while the speaker is connected through a BLUETOOTH connection or a Wi
Sony SRS-XB402M | Help Guide - Page 29
Help Guide Wireless Speaker SRS-XB402M Connecting with a computer via a BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH
Sony SRS-XB402M | Help Guide - Page 30
on the right-bottom of the screen. 2. Select the name of the speaker you set up for the Wi-Fi connection from the Bluetooth screen, then click [Pair]. 4 Confirm that the BLUETOOTH connection is complete. When the BLUETOOTH connection is established, the speaker beeps and the flashing and stays lit
Sony SRS-XB402M | Help Guide - Page 31
is for guidance only. For details, refer to the operating instructions supplied with the computer. Note The LIGHT button is enabled only while the speaker is connected through a BLUETOOTH connection or a Wi-Fi connection. The speaker goes out of BLUETOOTH pairing mode in about 3 minutes and the
Sony SRS-XB402M | Help Guide - Page 32
Help Guide Wireless Speaker SRS-XB402M Listening to music from the connected BLUETOOTH device You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via a BLUETOOTH connection if it supports the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile)
Sony SRS-XB402M | Help Guide - Page 33
the volume may decrease to protect the built-in battery. If the built-in battery level is low, the maximum output of the speaker decreases. Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the connected device. Noise or sound interruption
Sony SRS-XB402M | Help Guide - Page 34
Help Guide Wireless Speaker SRS-XB402M Terminating the BLUETOOTH connection (After use) When you finish playing music with the BLUETOOTH device, perform any of the following operations to terminate the BLUETOOTH connection. Turn off the BLUETOOTH function on the BLUETOOTH device. For details, refer
Sony SRS-XB402M | Help Guide - Page 35
Help Guide Wireless Speaker SRS-XB402M Enjoying switching the sound effects You can enjoy 3 different Sound Modes. When you purchase the speaker, the EXTRA BASS mode is set. Sound Mode The color of the LIVE indicator STANDARD Turns off (LIVE OFF) EXTRA BASS Turns off (LIVE OFF) (factory
Sony SRS-XB402M | Help Guide - Page 36
2. Tap [SRS-XB402M]. 3. Tap [Settings] - [Sound] - [Sound Mode] - [Preset Mode] to select the Sound Mode. STANDARD EXTRA BASS LIVE SOUND Note Depending on the music, the LIVE SOUND or EXTRA BASS effects may not be so noticeable. Related Topic Listening to music from the connected BLUETOOTH device
Sony SRS-XB402M | Help Guide - Page 37
Help Guide Wireless Speaker SRS-XB402M About the indicators CHARGE indicator (orange) Turns off The speaker has completed charging, or the charger such as the supplied AC adaptor is not connected. Lights up The speaker is being charged. Flashes slowly The built-in battery is running at less
Sony SRS-XB402M | Help Guide - Page 38
mode is set. Turns off The STANDARD mode (EXTRA BASS effects and LIVE SOUND effects are off) or EXTRA BASS mode is set. Status indicators Flash (blue) All light up (green) When each one of the four indicators flashes subsequently from left to right, the speaker is installing the software. The
Sony SRS-XB402M | Help Guide - Page 39
5-002-064-11(1) Copyright 2019 Sony Corporation 39
Sony SRS-XB402M | Help Guide - Page 40
Guide Wireless Speaker SRS-XB402M About software update Whenever the latest software version is available online, the software of your speaker is updated as described below. No user operations are required to update the software. Preparation for update Software updates are available when the speaker
Sony SRS-XB402M | Help Guide - Page 41
Help Guide Wireless Speaker SRS-XB402M Precautions On safety Important information such as the model name is located as follows: On the unit. Do not use or leave the unit in a car. Others If the lighting of the speaker seems bright, turn up the room lighting or turn off the lighting function of the
Sony SRS-XB402M | Help Guide - Page 42
Help Guide Wireless Speaker SRS-XB402M Notes on charging Life span of the rechargeable built-in battery Even if you do not intend to use the speaker for a long time, charge the built-in battery sufficiently once every 6 months to maintain its performance. If the speaker is not used for a long time,
Sony SRS-XB402M | Help Guide - Page 43
Guide Wireless Speaker SRS-XB402M Notes on disposing of or giving away this speaker When disposing of or giving away this speaker, erase information from the speaker. Make sure you to initialize it to reset all settings to the factory defaults. If you use in Internet service such as music service
Sony SRS-XB402M | Help Guide - Page 44
Help Guide Wireless Speaker SRS-XB402M Notes on waterproof and dust proof features Waterproof and dust waterproof and dust proof performance Check the following and use the unit correctly. The unit passes the drop test from 1.22 m (4 ft) on plywood of 5 cm (2 in) thickness conforming to MIL-STD810G
Sony SRS-XB402M | Help Guide - Page 45
5-002-064-11(1) Copyright 2019 Sony Corporation 45
Sony SRS-XB402M | Help Guide - Page 46
Help Guide Wireless Speaker SRS-XB402M How to care for the speaker Although the fabric part of the unit has water repellent treatment applied, you can carefully. Never use a vacuum cleaner, etc. on the unit. It may cause damage of the speaker unit. 5-002-064-11(1) Copyright 2019 Sony Corporation 46
Sony SRS-XB402M | Help Guide - Page 47
Help Guide Wireless Speaker SRS-XB402M Trademarks Android, Google Play and other related marks and logos are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. The Wi-Fi CERTIFIED™ logo is a certification mark of Wi-Fi Alliance®. Wi-Fi
Sony SRS-XB402M | Help Guide - Page 48
Help Guide Wireless Speaker SRS-XB402M What can I do to solve a problem? If the speaker does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide and try any corrective actions listed. Charge the speaker. You may be able to resolve
Sony SRS-XB402M | Help Guide - Page 49
Help Guide Wireless Speaker SRS-XB402M Unable to charge the built-in battery When using the supplied AC adaptor, make sure the AC adaptor is firmly connected to the speaker and AC outlet. When using a USB AC adaptor (commercially available), make sure the USB cable is firmly connected to the speaker
Sony SRS-XB402M | Help Guide - Page 50
Help Guide Wireless Speaker SRS-XB402M Unable to turn on the speaker or the speaker suddenly turns off The built-in battery may be empty. Charge the built-in battery by connecting the AC adaptor (supplied) to an AC outlet. You may be able to resolve the issues by resetting the speaker. Related Topic
Sony SRS-XB402M | Help Guide - Page 51
Guide Wireless Speaker SRS-XB402M The speaker is not responding to any voice commands When the (microphone mute) indicator is lit in red, the built-in microphones are turned off and the speaker the speaker responds (for about 3 seconds). This action is equivalent to saying "Alexa" to the speaker.
Sony SRS-XB402M | Help Guide - Page 52
Help Guide Wireless Speaker SRS-XB402M No sound is output or the playback sound distorts/interrupts Check the volume of your speaker and the connected BLUETOOTH device. Make sure that playback is in progress on the connected BLUETOOTH device. If you are connecting a computer to the speaker, make
Sony SRS-XB402M | Help Guide - Page 53
Help Guide Wireless Speaker SRS-XB402M No phone calls are made This speaker does not support the BLUETOOTH profile HFP (Hands-free Profile)/HSP (Headset Profile) that enables hands-free calls with a BLUETOOTH mobile phone. 5-002-064-11(1) Copyright 2019 Sony Corporation 53
Sony SRS-XB402M | Help Guide - Page 54
Guide Wireless Speaker SRS-XB402M Sound becomes low while in use The sound may become low in the following cases. This is not a malfunction. To protect internal circuitry, this speaker long-term use at a loud volume even though the speaker was connected to the supplied AC adaptor. If the sound becomes low
Sony SRS-XB402M | Help Guide - Page 55
Help Guide Wireless Speaker SRS-XB402M Unable to connect to a network via a Wi-Fi® connection Make sure that your smartphone/iPhone is connected to a Wi-Fi network. For detailed instructions, refer to the operating instructions supplied with the smartphone/iPhone. Make sure that your speaker is
Sony SRS-XB402M | Help Guide - Page 56
Help Guide Wireless Speaker SRS-XB402M Unable to connect to "Sony | Music Center" Delete the name of the speaker from your smartphone's BLUETOOTH connection history for a moment, and then reconnect to "Sony | Music Center." 5-002-064-11(1) Copyright 2019 Sony Corporation 56
Sony SRS-XB402M | Help Guide - Page 57
Help Guide Wireless Speaker SRS-XB402M The speaker does not appear on the device selection screen in "Sony | Music Center" , refer to the Wi-Fi router's operating instructions. Make sure that the speaker and the smartphone, or similar device, on which "Sony | Music Center" is installed, is connected
Sony SRS-XB402M | Help Guide - Page 58
room, but you find it difficult to connect your smartphone directly to the same Wi-Fi router as the speaker, set up distributed connectivity by using a network hub or a Wi-Fi access point set to infrastructure mode. is configured in your situation. 5-002-064-11(1) Copyright 2019 Sony Corporation 58
Sony SRS-XB402M | Help Guide - Page 59
Guide Wireless Speaker SRS-XB402M Unable to connect to an online music distribution service Make sure that your Wi-Fi router (access point) is on. If you are connected to Wi-Fi network, place the speaker again start the "Sony | Music Center" app. Make sure that a compatible music app is installed on
Sony SRS-XB402M | Help Guide - Page 60
Guide Wireless Speaker SRS-XB402M Unable to pair the speaker with a BLUETOOTH device Bring the BLUETOOTH device to your speaker closer than 1 m (3.2 ft). You may have initialized your speaker. Initializing the speaker may cause the speaker to fail to establish a BLUETOOTH connection with a BLUETOOTH
Sony SRS-XB402M | Help Guide - Page 61
Help Guide Wireless Speaker SRS-XB402M The status indicators are flashing in blue The software of your speaker has been downloading or installing the latest software updates. Wait until the status indicators stop flashing. Related Topic About software update About the indicators 5-002-
Sony SRS-XB402M | Help Guide - Page 62
Help Guide Wireless Speaker SRS-XB402M Resetting the speaker In the event of the following, press and hold the (microphone mute) button for about 8 seconds to reset the speaker. You cannot operate the speaker after you have turned it on. You cannot operate the speaker after you have resolved the
Sony SRS-XB402M | Help Guide - Page 63
Help Guide Wireless Speaker SRS-XB402M Initializing the speaker With the speaker turned on, press and hold the (power) button speaker is turned on and the lighting comes on. Initializing the speaker deletes all the information including the Amazon Alexa settings. 5-002-064-11(1) Copyright 2019 Sony