Sony STR-K502 Operating Instructions - Page 44

Additional Information Troubleshooting If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Also, see "Checking the connections" on page 19 to verify that the connections are correct. Should any problem persist, consult your nearest Sony dealer. There's no sound or only a very low-level sound is heard. , Check that the speakers and components are connected securely. , Make sure that you've selected the correct component on the receiver. , Check that the SPEAKERS button is not set to OFF. , Press MUTING if MUTING appears on the display. , The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the short-circuit problem and turn on the power again. The left and right sounds are unbalanced or reversed. , Check that the speakers and components are connected correctly and securely. , Adjust front balance parameter in the LEVEL menu. Severe hum or noise is heard. , Check that the speakers and components are connected securely. , Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light. , Move your TV away from the audio components. , The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. No sound is heard from the center speaker. , Make sure the sound field function is on (press SOUND FIELD MODE). , Select the appropriate center mode (see pages 26 - 29). , Adjust the speaker volume (see page 18). , Make sure the center speaker size parameter is set to either SMALL or LARGE (see page 16). 44