Sony VGC-JS250J/B User Guide

Sony VGC-JS250J/B - Vaio All-in-one Desktop Computer Manual

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  • Sony VGC-JS250J/B | User Guide - Page 1
    N User Guide Personal Computer VGC-JS200 Series
  • Sony VGC-JS250J/B | User Guide - Page 2
    ...20 Using Your VAIO Computer ...21 Using the Keyboard ...22 Using the Built-in MOTION EYE Camera...25 Using the Optical Disc Drive ...28 Using the Memory Stick ...38 Using the SD Memory Card ...44 Using the Internet...47 Using the Network (LAN) ...48 Using the Wireless
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    the Password ...66 Setting Up Your Computer with the VAIO Control Center 71 Using the Power Saving Mode...72 Upgrading Your VAIO Computer...75 Adding and Removing Memory...76 Precautions ...82 Handling the LCD Screen ...83 Using the Power Source ...84 Handling Your Computer ...85 Handling the Built
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    n4 N Troubleshooting ...94 Computer ...96 System Security ...101 Built-in MOTION EYE Camera...102 Networking ...104 Speakers ...120 Keyboard...122 Floppy Disks ...123 Audio/Video...124 Memory Stick ...128 Peripherals ...129 Support Options ...130 Sony Support Information ...130 Trademarks ...134
  • Sony VGC-JS250J/B | User Guide - Page 5
    purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. ! External views illustrated in this manual may look slightly different
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    Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Quick Start Guide - Contains an overview of components connection, set-up information, etc. ❑ Safety Information - Contains safety guidelines and owner information.
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    in Brazil ❑ VAIO Recovery Center User Guide - Provides information about restoring individual software programs, hardware drivers, and drive partition(s) or your entire hard disk drive to the original factory settings. To access this on-screen guide: 1 Click Start and Help and Support. 2 Click Use
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    guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support
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    breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or tendons. ❑ Furniture and posture - Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright
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    n 10 N Before Use ❑ Viewing angle of the display - Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. ! While adjusting the viewing
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    Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 12) ❑ About the Indicator Lights (page 16) ❑ Setting Up Your Computer (page 17) ❑ Shutting Down Your Computer Safely (page 20) n 11 N Getting Started
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    pages. Front A LCD screen (page 83) B Built-in microphone (monaural) C Built-in MOTION EYE camera indicator (page 16) D Built-in MOTION EYE camera (page 25) E WIRELESS indicator (page 16) F Hard disk drive/Optical disc drive indicator (page 16) G Power indicator (page 16) H Power button I Built-in
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    port (page 58) (Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz) H i.LINK 4-pin (S400) port (page 63) I Memory module compartment cover (page 76) * Support high-/full-/low- speeds. ! The area around the air vent (1) becomes hot while your computer is on. Be sure to wait until the computer cools
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    Right A Optical disc drive (page 28) B Manual eject hole (page 111) C Drive eject button (page 28) n 14 N Getting Started
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    (USB 2.0) ports*2 (page 60) E Headphones jack (page 58) F Microphone jack Connect an external microphone. G Line In jack Connect an external audio device for audio input. H WIRELESS switch (page 49) *1 Your computer supports both the standard-size Memory Stick and the Duo- size Memory Stick
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    Started About the Indicator Lights Your computer is equipped with the following indicator lights: Indicator Power 1 Built-in MOTION EYE camera Media Access Hard disk drive/Optical disc drive WIRELESS Functions Illuminates in green when the computer is on, illuminates in orange while the computer
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    n 17 N Getting Started Setting Up Your Computer Connecting the Keyboard and the Mouse A USB keyboard and a USB mouse are supplied with your computer. To connect the keyboard and the mouse 1 Plug the keyboard cable (1) and the mouse cable (2) to your desired USB ports (3) on the
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    an AC adapter to connect your computer to an AC power source. ✍ Use only the supplied AC adapter for your computer. To connect the AC adapter 1 Plug one end of the power cord (1) into the AC adapter (3). 2 Plug the other end of the power cord into an AC outlet (2). 3 Plug the AC adapter cable
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    n 19 N Getting Started ! The shape of the DC In plug varies depending on the AC adapter. ✍ To disconnect your computer completely from AC power, unplug the AC adapter when the computer is off. Make sure that the AC outlets are easily accessible. ! If you unplug the AC adapter from
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    Down. 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off.
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    VAIO computer. ❑ Using the Keyboard (page 22) ❑ Using the Built-in MOTION EYE Camera (page 25) ❑ Using the Optical Disc Drive (page 28) ❑ Using the Memory Stick (page 38) ❑ Using the SD Memory Card (page 44) ❑ Using the Internet (page 47) ❑ Using the Network (LAN) (page 48) ❑ Using the Wireless
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    n 22 N Using Your VAIO Computer Using the Keyboard A USB keyboard is supplied with your computer. The keyboard uses a standard key arrangement with additional keys that perform specific functions.
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    management, see Using the Power Saving Mode (page 72). C S1 button By default, the S1 button opens the Start menu of the Windows Media Center. ✍ The default S1 button assignment may be different from the above. In such a case, you can change the assignment with the VAIO Control Center. See Setting
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    the Start menu. H E key Ejects the optical disc drive tray when used in combination with the Fn key. I Applications key Displays a shortcut menu in certain software applications. J Directional arrow keys Move the pointer on the computer screen. K Indicator lights (Num Lk): Turns on while in
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    n 25 N Using Your VAIO Computer Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds
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    n 26 N Using Your VAIO Computer Capturing Still Images To capture a still image 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. 2 Click the
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    n 27 N Using Your VAIO Computer Capturing Movies To capture a movie 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. 2 Click the Record icon
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    28 N Using Your VAIO Computer Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc 1 Turn on the computer. 2 Press the drive eject button (1) or the Fn+E keys to open the drive. The drive tray slides out. 3 Hold the back of the drive tray with one hand
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    n 29 N Using Your VAIO Computer ! Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
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    plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
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    n 31 N Using Your VAIO Computer PR: playable and recordable P: playable but not recordable -: not DVD-RW discs compliant with DVD-RW Version 1.1/1.2. *3 The DVD±RW/RAM disc drive on your computer does not support the DVD-RAM cartridge. Use non-cartridge discs or discs with a removable cartridge
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    your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD," "DVD," or "Blu-ray Disc" standard. USING NON-COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND
  • Sony VGC-JS250J/B | User Guide - Page 33
    BD using the VAIO Update. To drive, and then Reading and Writing Optical Discs (page 30) to find out about the supported disc media. ❑ Depending on system environment, you may find sound interruptions and/or dropped frames during AVC HD playback. ❑ Do not place your computer into the power
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    n 34 N Using Your VAIO Computer ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play
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    Using Your VAIO Computer Playing CDs To play an audio CD 1 Insert a disc into the optical disc drive. 2 If nothing appears on the desktop, click disc into the optical disc drive. If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder
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    n 36 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software,
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    the supported disc media. To play a Blu-ray Disc media 1 Close all running software applications. 2 Insert a Blu-ray Disc media into the optical disc drive. 3 If nothing appears on the desktop, click Start, All Programs, and the desired Blu-ray Disc software to play the disc. For instructions on
  • Sony VGC-JS250J/B | User Guide - Page 38
    n 38 N Using Your VAIO Computer Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
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    VAIO Computer Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports www.memorystick.com/en/. ! Your computer has been tested and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are
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    n 40 N Using Your VAIO Computer Inserting a Memory Stick To insert a Memory Stick 1 Locate the detected by your system and the contents on the Memory Stick are displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon. ! Be sure to hold the
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    Your VAIO Computer to use the device that is designed to format the media and supports the Memory Stick when formatting the media. Formatting the Memory Stick erases defaults. ! The size of the allocation unit and file system may change. Do not select NTFS from the File system drop-down list as it
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    5 Click Start. 6 Follow the on-screen instructions. ! It may take time to format the Memory Stick depending on the media type. n 42 N Using Your VAIO Computer
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    n 43 N Using Your VAIO Computer Removing a Memory Stick ! Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data.
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    SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information (page 130) to visit the appropriate support web site. ! Your computer has been tested and found compatible only with major memory cards available as of September 2008. However
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    . 3 Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot. n 45 N Using Your VAIO Computer ✍ If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper
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    n 46 N Using Your VAIO Computer Removing an SD Memory Card ! Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the
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    Internet, you need to connect an external modem device, for example a USB telephone modem, a DSL modem, or a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the manual that came with your modem.
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    n 48 N Using Your VAIO Computer Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the back of the computer and the other end to your
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    . For setting up and using the wireless LAN function, search for wireless LAN information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. ! Be sure to turn on the WIRELESS switch before starting the wireless LAN function. You cannot select the
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    n 50 N Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted compatible with WPA. * See the online specifications to find out whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard. The IEEE 802.11b/g standard is a wireless LAN
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    n 51 N Using Your VAIO Computer The communication speed varies depending on the distance between communication devices, existence of 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase the communication speed.
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    n 52 N Using Your VAIO Computer Using the Bluetooth Function The Bluetooth® function is available on selected models only. See the online specifications to find out whether your model supports the Bluetooth function. You can establish wireless communications between your computer and other Bluetooth
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    n 53 N Using Your VAIO Computer Notes on using the Bluetooth function ❑ The data transfer rate varies, depending Device configuration ❑ Type of software application ❑ Type of operating system ❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer ❑ Size of file being
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    n 54 N Using Your VAIO Computer ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by use the same wave length. Simultaneous use of the Bluetooth function and wireless communication devices, however, may cause radio interference and result in reduced communication
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    n 55 N Using Your VAIO Computer Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous
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    n 56 N Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. ! Be sure to turn on the WIRELESS switch before starting the Bluetooth
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    Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 58) ❑ Connecting a Universal Serial Bus (USB) Device (page 60) ❑ Connecting a Printer (page
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    connected to the OPTICAL OUT port, you need to change the sound output device. For the detailed instructions, see How do I change the sound output device? (page 125). To connect external speakers 1 Plug the speaker cable (1) (not supplied) into the headphones jack (2) i. 2 Plug the other end of
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    ✍ Make sure your speakers are designed for computer use. ! Do not place floppy disks on the speakers. Their magnetic field may damage the data on the disks. n 59 N Using Peripheral Devices
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    USB ports to shock or impact when moving the computer with USB devices connected. Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive 1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk
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    all programs accessing the floppy disk drive. 2 Double-click the Safely Remove Hardware icon on the taskbar. 3 Select the floppy disk drive you want to unplug. 4 Click Stop. 5 Follow the on-screen instructions to remove the floppy disk drive. 6 Disconnect the floppy disk drive from the computer.
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    connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port 1 Plug the power cord (1) of your printer into an AC outlet. 2 Choose the USB port (3) you prefer to use. 3 Plug one end of a USB printer cable (2) (not supplied)
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    , operating system, and i.LINK- compatible devices you use. See the manual that came with your software for more information. ❑ Check the working conditions and operating system compatibility of i.LINK-compatible PC peripherals (for example, an HDD or a CD-RW drive) before you connect them to your
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    of an i.LINK cable (1) (not supplied) into the i.LINK port (2) on the computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here
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    describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 66) ❑ Setting Up Your Computer with the VAIO Control Center (page 71) ❑ Using the Power Saving Mode
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    from unauthorized access. There are two types of the power-on passwords: the machine password and the user password. The machine password is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen, as well as to start the computer. The
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    n 67 N Customizing Your VAIO Computer To add the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or ,
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    n 68 N Customizing Your VAIO Computer To add the power-on password (user password) ! Make sure you set the machine password before setting the user password. 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press
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    n 69 N Customizing Your VAIO Computer Changing/Removing the Power-on Password To change or remove the power-on password (machine password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several
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    n 70 N Customizing Your VAIO Computer To change or remove the power-on password (user password) 1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter
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    allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2 Select the desired control item and change the settings. 3 Once finished, click OK. The setting of the desired item has been
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    n 72 N Customizing Your VAIO Computer Using the Power Saving Mode In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is lit in this
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    n 73 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the hard disk drive and the CPU into a low power consumption mode. The orange power indicator light illuminates in this mode. ! Turn off your computer if you do not intend to use it for a long
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    Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep mode settings. To change the Sleep mode settings 1 Click Start, Control Panel, Hardware and Sound, and Power Options. 2 Click Change plan settings
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    compartment cover. For the type of module and the amount of memory installed on your model, see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 130).
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    n 76 N Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand careful when changing memory. Improper installation of memory modules may cause damage to your system. This damage may void your manufacturer's warranty. ❑ Only use memory modules that are compatible with your
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    n 77 N Upgrading Your VAIO Computer ❑ Use the special bag supplied with the memory module or wrap the module in computer will result in damage to the computer and any repair costs will not be covered by the warranty. ❑ Do not place the memory module in a location subject to: ❑ Heat sources such as
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    n 78 N Upgrading Your VAIO Computer Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer, turn off all peripheral devices, and disconnect the AC adapter and the peripheral devices from the power source. 2 Gently face down your computer on a flat surface
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    n 79 N Upgrading Your VAIO Computer 5 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure
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    VAIO Computer 7 Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any other components on the motherboard as it may cause damage to the slot and the module. 8 Replace the memory module compartment cover and tighten the screw. 9 Connect the
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    Computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does
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    n 82 N Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 83) ❑ Using the Power Source (page 84) ❑ Handling Your Computer (page 85) ❑ Handling the Built-in MOTION EYE Camera (
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    soft, dry cloth to wipe the surface of the LCD screen. ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from
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    damage to your computer caused by sudden power surges, in an electrical storm, for example. ❑ Do not place heavy objects on the power cord. ❑ To disconnect the cord, . ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause
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    n 85 N Precautions Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you
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    If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page avoid any damage to the LCD screen. There is a risk of scratching the LCD screen, for example with your waist belt buckle, if you
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    lens of the built-in MOTION EYE camera regardless of your computer's power state, as it may cause the camera to malfunction. ❑ The built EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device connected to the i.LINK port. ❑ Clean the lens protection cover of
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    N Precautions Handling Floppy Disks ❑ Do not open the shutter manually and touch the internal components of the floppy disk. ❑ get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and put it in a storage case. ❑ If the floppy disk comes with a label, make
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    with a dry soft cloth. ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in an irreparable problem.
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    n 90 N Precautions Using Headphones Preventing hearing damage - Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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    n 91 N Precautions Handling the Memory Stick ❑ Do not touch the Memory Stick connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑ Do not disassemble or modify the Memory Stick. ❑ Do
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    not move your computer while the power is on. ❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive. ❑ Do not use your computer in a place subject to extreme changes in temperature. ✍ If the hard disk drive is damaged, the data cannot be restored
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    Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑ VAIO Update 4 Click Start, All Programs, VAIO Update 4, and VAIO Update Options and then follow the on-screen instructions. ! Your computer must be connected to the Internet to download the updates.
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    N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO
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    ❑ Memory Stick (page 128) ❑ Peripherals (page 129) n 95 N Troubleshooting
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    since purchase. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer. ❑ Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the
  • Sony VGC-JS250J/B | User Guide - Page 97
    Troubleshooting What should I do if the green power indicator light turns on but my screen with the power button or the power button may cause loss of unsaved power button until the computer turns off. ❑ Unplug the AC adapter. Wait three to five minutes. Plug the AC adapter again and press the power
  • Sony VGC-JS250J/B | User Guide - Page 98
    98 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the power button may cause loss of unsaved data.
  • Sony VGC-JS250J/B | User Guide - Page 99
    forgotten the power-on password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 130). How can I change the boot device order? You can use one of the BIOS functions to change the boot device
  • Sony VGC-JS250J/B | User Guide - Page 100
    from the USB floppy disk drive, you need to change the boot device. Turn on your computer and press the F11 key when the VAIO logo appears. How do I check the volume of the recovery partition? Your hard disk drive contains the recovery partition where data for the system recovery is stored. To check
  • Sony VGC-JS250J/B | User Guide - Page 101
    n 101 N Troubleshooting System Security How can I protect my computer against security threats, Internet. 2 Double-click the Windows Security Alerts icon on the taskbar. 3 Follow the on-screen instructions to set up automatic or scheduled updates. How do I keep my antivirus software updated? You can
  • Sony VGC-JS250J/B | User Guide - Page 102
    102 N Troubleshooting Built-in MOTION object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer. Why are captured images poor in quality? ❑ not currently using. ❑ The power management function of your computer may be active. Check the CPU
  • Sony VGC-JS250J/B | User Guide - Page 103
    Troubleshooting Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change when it enters a power saving mode while
  • Sony VGC-JS250J/B | User Guide - Page 104
    104 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN Power Options. 2 Click Change plan settings under the current power plan. 3 Click Change advanced power settings. 4 Select the Advanced settings tab. 5 Double-click Wireless Adapter Settings and Power
  • Sony VGC-JS250J/B | User Guide - Page 105
    your access point interferes with other access points, change the access point channel. See the manual that came with your access point for more information. ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result
  • Sony VGC-JS250J/B | User Guide - Page 106
    ❑ Make sure the access point connection is intact. ❑ Change the access point channel. See the manual that came with your access point for more information. ❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in
  • Sony VGC-JS250J/B | User Guide - Page 107
    N Troubleshooting Bluetooth the WIRELESS indicator light is unlit, turn on the WIRELESS switch. ❑ Your computer and the device may be too far apart. Wireless Bluetooth you want to communicate with is on. See the other device's manual for more information. ❑ If the device you want to communicate with
  • Sony VGC-JS250J/B | User Guide - Page 108
    n 108 N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To computer. ❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for more information.
  • Sony VGC-JS250J/B | User Guide - Page 109
    109 N Troubleshooting Why is my . ❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth devices I use the services supported by the connected Bluetooth device? Connection is only possible for services also supported by the computer
  • Sony VGC-JS250J/B | User Guide - Page 110
    n 110 N Troubleshooting Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices Lock button, and Log Off. Why can't I exchange business card data with a mobile phone? The business card exchange function is not supported.
  • Sony VGC-JS250J/B | User Guide - Page 111
    n 111 N Troubleshooting Optical Discs Why does my computer freeze when I try to read Handling Discs (page 89) for instructions. What should I do if the drive tray does not open? ❑ Make sure your computer is on. ❑ Press the drive eject button or the Fn+E keys. ❑ If the drive eject button or the Fn+E
  • Sony VGC-JS250J/B | User Guide - Page 112
    Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions driver software is installed
  • Sony VGC-JS250J/B | User Guide - Page 113
    it to malfunction. ❑ If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make sure the region code is compatible with the optical disc drive. ❑ If you notice condensation on your computer, do not use the computer for at least one hour
  • Sony VGC-JS250J/B | User Guide - Page 114
    out the type of your optical disc drive, and then Reading and Writing Optical Discs (page 30) to find out about the supported disc media. You may not be , not even a screen saver. ❑ Stop using the keyboard. ❑ If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with
  • Sony VGC-JS250J/B | User Guide - Page 115
    n 115 N Troubleshooting What should I do if I cannot write data to DVD media? ❑ Make sure you are using the correct DVD recordable media. ❑ Check which DVD recordable format is compatible with your optical disc drive. Note the possibility that some brands of DVD recordable media do not work. Why can
  • Sony VGC-JS250J/B | User Guide - Page 116
    Troubleshooting Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in Sleep mode, press any key to bring the computer back into Normal mode. See Using the Power features, such as Windows Flip 3D, see Windows Help and Support.
  • Sony VGC-JS250J/B | User Guide - Page 117
    compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This disables the bidirectional
  • Sony VGC-JS250J/B | User Guide - Page 118
    n 118 N Troubleshooting Microphone What should I do if my microphone does not work? ❑ If you when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: ❑ Keep the microphone away from a sound output device. ❑ Turn down the volume of the speakers
  • Sony VGC-JS250J/B | User Guide - Page 119
    n 119 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse? Make sure your mouse is and press the Enter key to restart your computer. ❑ If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the
  • Sony VGC-JS250J/B | User Guide - Page 120
    Troubleshooting power source. See the manual that came with your speakers for more information. ❑ Check the Windows volume controls by clicking the volume icon on the taskbar. ❑ Your sound output device may have been incorrectly configured. To configure the sound output device, see How do I change
  • Sony VGC-JS250J/B | User Guide - Page 121
    n 121 N Troubleshooting What should I do if I do not hear sound from the built-in speakers? ❑ If you are using the volume icon on the taskbar. ❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I change the sound output device? (page 125).
  • Sony VGC-JS250J/B | User Guide - Page 122
    n 122 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of the keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the
  • Sony VGC-JS250J/B | User Guide - Page 123
    n 123 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait
  • Sony VGC-JS250J/B | User Guide - Page 124
    Troubleshooting Sony Corporation manual that came with your compatible i.LINK device for more information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system compatibility
  • Sony VGC-JS250J/B | User Guide - Page 125
    n 125 N Troubleshooting How do I turn off the Windows startup sound? To turn off the Windows On the Sounds tab, click to cancel the Play Windows Startup sound check box. 5 Click OK. How do I change the sound output device? If you do not hear sound from the device connected to a port, such as the USB
  • Sony VGC-JS250J/B | User Guide - Page 126
    change the sound output device? (page 125). How do I output the Dolby Digital or DTS sound through an S/PDIF-compatible Supported Formats tab. 6 Click to select the DTS Audio and Dolby Digital check boxes. 7 Click OK. ! If the Dolby Digital or DTS output is connected to a device that does not support
  • Sony VGC-JS250J/B | User Guide - Page 127
    n 127 N Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on
  • Sony VGC-JS250J/B | User Guide - Page 128
    Troubleshooting Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO the Memory Stick onto your hard disk drive to save data or images. from the copyright holders. Sony is not responsible for have recorded with Memory Stick-compatible digital cameras. Why can't
  • Sony VGC-JS250J/B | User Guide - Page 129
    N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check if the battery is charged. If you are using a printer, check if the power cable
  • Sony VGC-JS250J/B | User Guide - Page 130
    and the preinstalled software programs. Sony Support Information 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to maximize your computer's capabilities and solve common problems. 2 Program Guides and Help Files The
  • Sony VGC-JS250J/B | User Guide - Page 131
    automatically notifies you when critical software and security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site and view the information. 6 Program Support You can view detailed information on the software products preinstalled on your
  • Sony VGC-JS250J/B | User Guide - Page 132
    If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the
  • Sony VGC-JS250J/B | User Guide - Page 133
    Bogota) 01-8000-94-00-11 ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) n 133 N Support Options
  • Sony VGC-JS250J/B | User Guide - Page 134
    Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, Memory Stick PRO Duo, Memory Stick PRO, Memory Stick PRO-HG, Memory Stick Micro, M2
  • Sony VGC-JS250J/B | User Guide - Page 135
    n 135 N Trademarks All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
  • Sony VGC-JS250J/B | User Guide - Page 136
    n © 2009 Sony Corporation
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User Guide
Personal Computer
VGC-JS200 Series