Sony VGC-JS270J User Guide

Sony VGC-JS270J - Vaio All-in-one Desktop Computer Manual

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  • Sony VGC-JS270J | User Guide - Page 1
    N User Guide Personal Computer VGC-JS200 Series
  • Sony VGC-JS270J | User Guide - Page 2
    Lights ...16 Setting Up Your Computer ...17 Shutting Down Your Computer Safely ...20 Using Your VAIO Computer ...21 Using the Keyboard ...22 Using the Built-in MOTION EYE Camera...25 Using the Optical Disc Drive ...28 Using the Memory Stick ...38 Using the SD Memory Card ...44 Using the Internet
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    ...82 Handling the LCD Screen ...83 Using the Power Source ...84 Handling Your Computer ...85 Handling the Built-in MOTION EYE Camera...87 Handling Floppy Disks ...88 Handling Discs ...89 Using Headphones ...90 Handling the Memory Stick ...91 Handling the Hard Disk ...92 Updating Your Computer ...93
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    ...102 Networking ...104 Bluetooth Technology ...107 Optical Discs ...111 Display ...116 Printing ...117 Microphone ...118 Mouse ...119 Speakers ...120 Keyboard...122 Floppy Disks ...123 Audio/Video...124 Memory Stick ...128 Peripherals ...129 Support Options ...130 Sony Support Information ...130
  • Sony VGC-JS270J | User Guide - Page 5
    purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. ! External views illustrated in this manual may look slightly different
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    Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Quick Start Guide - Contains an overview of components connection, set-up information, etc. ❑ Safety Information - Contains safety guidelines and owner information.
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    User Guide - Provides information about restoring individual software programs, hardware drivers, and drive partition(s) or your entire hard disk drive to the original factory settings. To access this on-screen guide: 1 Click Start and Help and Support. 2 Click Use my VAIO. 3 Click VAIO Recovery
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    guide, interactive help in the form of VAIO tutorials, how-to articles, the VAIO technology page, specifications, and system and software information. ❑ Troubleshoot my VAIO Maintain and troubleshoot your VAIO computer with VAIO Care, system restore, backup and recovery, and contact Sony support
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    with your wrists in a neutral, comfortable position (3) while using the keyboard, pointing device, or mouse. Let your upper arms hang naturally at muscles, or tendons. ❑ Furniture and posture - Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A
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    n 10 N Before Use ❑ Viewing angle of the display - Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. ! While adjusting the viewing
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    Getting Started This section describes how to get started using your VAIO computer. ❑ Locating Controls and Ports (page 12) ❑ About the Indicator Lights (page 16) ❑ Setting Up Your Computer (page 17) ❑ Shutting Down Your Computer Safely (page 20) n 11 N Getting Started
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    ports shown on the following pages. Front A LCD screen (page 83) B Built-in microphone (monaural) C Built-in MOTION EYE camera indicator (page 16) D Built-in MOTION EYE camera (page 25) E WIRELESS indicator (page 16) F Hard disk drive/Optical disc drive indicator (page 16) G Power indicator (page 16
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    port (page 58) (Output Sampling Rate: 44.1 KHz/48.0 KHz/96.0 KHz) H i.LINK 4-pin (S400) port (page 63) I Memory module compartment cover (page 76) * Support high-/full-/low- speeds. ! The area around the air vent (1) becomes hot while your computer is on. Be sure to wait until the computer cools
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    Right A Optical disc drive (page 28) B Manual eject hole (page 111) C Drive eject button (page 28) n 14 N Getting Started
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    (page 58) F Microphone jack Connect an external microphone. G Line In jack Connect an external audio device for audio input. H WIRELESS switch (page 49) *1 Your computer supports both the standard-size Memory Stick and the Duo- size Memory Stick
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    Indicator Lights Your computer is equipped with the following indicator lights: Indicator Power 1 Built-in MOTION EYE camera Media Access Hard disk drive/Optical disc drive WIRELESS Functions Illuminates in green when the computer is on, illuminates in orange while the computer is in Sleep mode
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    n 17 N Getting Started Setting Up Your Computer Connecting the Keyboard and the Mouse A USB keyboard and a USB mouse are supplied with your computer. To connect the keyboard and the mouse 1 Plug the keyboard cable (1) and the mouse cable (2) to your desired USB ports (3) on the back of the computer.
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    Connecting a Power Source You need an AC adapter to connect your computer to an AC power source. ✍ Use only the supplied AC adapter for your computer. To connect the AC adapter 1 Plug one end of the power cord (1) into the AC adapter (3). 2 Plug the other end of the power cord into an AC outlet (2).
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    n 19 N Getting Started ! The shape of the DC In plug varies depending on the AC adapter. ✍ To disconnect your computer completely from AC power, unplug the AC adapter when the computer is off. Make sure that the AC outlets are easily accessible. ! If you unplug the AC adapter from your computer
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    n 20 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow next to the Lock button, and then Shut
  • Sony VGC-JS270J | User Guide - Page 21
    Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 22) ❑ Using the Built-in MOTION EYE Camera (page 25) ❑ Using the Optical Disc Drive (page 28) ❑ Using the Memory Stick (page 38) ❑ Using the SD Memory Card (page 44) ❑ Using the Internet
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    n 22 N Using Your VAIO Computer Using the Keyboard A USB keyboard is supplied with your computer. The keyboard uses a standard key arrangement with additional keys that perform specific functions.
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    is the English keyboard as an example. n 23 N Using Your VAIO Computer A Function keys Perform certain tasks. The task associated with each function key varies among software applications except the following combinations with the Fn key. Fn+F5: Decreases lighting intensity of the LCD screen. Fn+F6
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    n 24 N Using Your VAIO Computer E Muting button Turns the volume on and off. F Volume control buttons Increase (+) or decrease (-) the volume. G Windows key Displays the Start menu. H E key Ejects the optical disc drive tray when used in combination with the Fn key. I Applications key Displays a
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    n 25 N Using Your VAIO Computer Using the Built-in MOTION EYE Camera Your computer is equipped with a built-in MOTION EYE camera. The built-in MOTION EYE camera adds
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    n 26 N Using Your VAIO Computer Capturing Still Images To capture a still image 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. 2 Click the
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    n 27 N Using Your VAIO Computer Capturing Movies To capture a movie 1 Click Start, All Programs, ArcSoft WebCam Companion 2, and WebCam Companion 2 to launch the WebCam Companion 2. 2 Click the Record icon
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    28 N Using Your VAIO Computer Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc 1 Turn on the computer. 2 Press the drive eject button (1) or the Fn+E keys to open the drive. The drive tray slides out. 3 Hold the back of the drive tray with one hand
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    n 29 N Using Your VAIO Computer ! Do not remove the optical disc when your computer is in Sleep mode. Doing so may cause the computer to malfunction. ✍ If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled disc operation program.
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    and Writing Optical Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you purchased. Check your specifications for the type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
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    n 31 N Using Your VAIO Computer PR: playable and recordable P: Supports writing data to DVD-R discs compliant with DVD-R for General Version 2.0/2.1. *2 Supports writing data to DVD-RW discs compliant with DVD-RW Version 1.1/1.2. *3 The DVD±RW/RAM disc drive on your computer does not support
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    computer, be sure to read the notices on the disc package carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO optical disc drives with discs that are not compliant with the official "CD," "DVD," or
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    Disc playback. To play such contents normally, download and install the latest updates for the WinDVD BD using the VAIO Update. To download and install the updates of your optical disc drive, and then Reading and Writing Optical Discs (page 30) to find out about the supported disc media. ❑ Depending
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    n 34 N Using Your VAIO Computer ❑ Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc. If the region code indicates "all," you can play this disc in most regions of the world. If the region code for your residence
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    n 35 N Using Your VAIO Computer Playing CDs To play an audio CD 1 Insert a disc into the optical disc drive. 2 If nothing appears on the desktop, click Start, All Programs, and the desired CD software to play the CD. If the Audio CD window appears, click to select an option. Copying
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    n 36 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the software,
  • Sony VGC-JS270J | User Guide - Page 37
    the supported disc media. To play a Blu-ray Disc media 1 Close all running software applications. 2 Insert a Blu-ray Disc media into the optical disc drive. 3 If nothing appears on the desktop, click Start, All Programs, and the desired Blu-ray Disc software to play the disc. For instructions on
  • Sony VGC-JS270J | User Guide - Page 38
    n 38 N Using Your VAIO Computer Using the Memory Stick The Memory Stick is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with
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    VAIO Computer Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports visit the Memory Stick web site at http://www.memorystick.com/en/. ! Your computer has been tested and found compatible with Sony branded Memory Stick
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    n 40 N Using Your VAIO Computer Inserting a Memory Stick To insert a Memory Stick 1 Locate the detected by your system and the contents on the Memory Stick are displayed. If nothing appears on the desktop, click Start, Computer, and double-click the Memory Stick icon. ! Be sure to hold the
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    n 41 N Using Your VAIO Computer To view the contents on the Memory Stick 1 Click Start and , follow these steps. ! Be sure to use the device that is designed to format the media and supports the Memory Stick when formatting the media. Formatting the Memory Stick erases the entire data on the media.
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    5 Click Start. 6 Follow the on-screen instructions. ! It may take time to format the Memory Stick depending on the media type. n 42 N Using Your VAIO Computer
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    n 43 N Using Your VAIO Computer Removing a Memory Stick ! Do not remove the Memory Stick while the Media Access indicator light is lit. If you do, you may lose data.
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    : ❑ SD memory card ❑ SDHC memory card ❑ MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information (page 130) to visit the appropriate support web site. ! Your computer has been tested and found compatible only with major memory cards available as of
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    . 3 Carefully slide the SD memory card into the slot until it clicks into place. Do not force the card into the slot. n 45 N Using Your VAIO Computer ✍ If the SD memory card does not go into the slot easily, remove it gently and verify you are inserting it in the proper
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    n 46 N Using Your VAIO Computer Removing an SD Memory Card ! Do not remove an SD memory card while the Media Access indicator light is lit. If you do, the
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    Internet, you need to connect an external modem device, for example a USB telephone modem, a DSL modem, or a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the manual that came with your modem.
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    n 48 N Using Your VAIO Computer Using the Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end
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    n 49 N Using Your VAIO Computer Using the Wireless LAN (WLAN) Using the Wireless LAN ( LAN function, search for wireless LAN information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. ! Be sure to turn on the WIRELESS switch before starting
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    n 50 N Using Your VAIO Computer ✍ In some countries, using WLAN products may be restricted by the . WPA2 is backward compatible with WPA. * See the online specifications to find out whether your model supports the IEEE 802.11a standard and/or the IEEE 802.11n draft standard. The IEEE 802.11b/g
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    n 51 N Using Your VAIO Computer The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and
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    Your VAIO Computer Using the Bluetooth Function The Bluetooth® function is available on selected models only. See the online specifications to find out whether your model supports the Bluetooth function. You can establish wireless communications between your computer and other Bluetooth devices
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    n 53 N Using Your VAIO Computer Notes on using the Bluetooth function ❑ The data transfer rate varies, depending on the following software application ❑ Type of operating system ❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer ❑ Size of file being exchanged
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    54 N Using Your VAIO Computer ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth function and
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    n 55 N Using Your VAIO Computer Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your computer. The
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    device, you first need to set up the Bluetooth function. For setting up and using the Bluetooth function, search for Bluetooth information using Windows Help and Support. To open Windows Help and Support, click Start and Help and Support. ! Be sure to turn on the WIRELESS switch before starting
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    Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 58) ❑ Connecting a Universal Serial Bus (USB) Device (page 60) ❑ Connecting a Printer (page
  • Sony VGC-JS270J | User Guide - Page 58
    and enhance the sound quality of your computer. For more information, see the manual that came with your S/PDIF device. ! To hear sound from the OPTICAL OUT port, you need to change the sound output device. For the detailed instructions, see How do I change the sound output device? (page 125). To
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    ✍ Make sure your speakers are designed for computer use. ! Do not place floppy disks on the speakers. Their magnetic field may damage the data on the disks. n 59 N Using Peripheral Devices
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    USB ports to shock or impact when moving the computer with USB devices connected. Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive 1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk
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    all programs accessing the floppy disk drive. 2 Double-click the Safely Remove Hardware icon on the taskbar. 3 Select the floppy disk drive you want to unplug. 4 Click Stop. 5 Follow the on-screen instructions to remove the floppy disk drive. 6 Disconnect the floppy disk drive from the computer.
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    n 62 N Using Peripheral Devices Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB
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    external power, be sure to connect it to a power source. ❑ The i.LINK port supports transfer rates up to 400 Mbps. However, the actual transfer rate depends on the transfer system, and i.LINK- compatible devices you use. See the manual that came with your software for more information. ❑ Check the
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    computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example. Your digital video camcorder may need to be connected
  • Sony VGC-JS270J | User Guide - Page 65
    describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities. ❑ Setting the Password (page 66) ❑ Setting Up Your Computer with the VAIO Control Center (page 71) ❑ Using the Power Saving Mode
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    password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized charged, and your computer may need to be sent in for service to reset the password.
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    logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key. 4 On
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    1 Turn on the computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key. 4 Press
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    logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the machine password and press the Enter key. 4 Press the < or , key to select Security to display the Security tab, select Set
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    appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the user password and press the Enter key. 4 Press the < or , key to select Security to display the Security tab, select Set
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    Control Center utility allows you to access system information and to specify preferences for system behavior. To use the VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. 2 Select the desired control item and change the settings. 3 Once finished, click OK. The setting of the
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    n 72 N Customizing Your VAIO Computer Using the Power Saving Mode In addition to the normal operating mode, your computer has a distinct power saving mode called Sleep mode. Using Normal
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    73 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the hard disk drive and the CPU into a low computer is in Sleep mode, you cannot insert a disc. To return to Normal mode ❑ Press any key on the keyboard. ❑ Press the power button on your computer. !
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    n 74 N Customizing Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
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    n 75 N Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 130).
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    n 76 N Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the amount of memory by installing optional
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    n 77 N Upgrading Your VAIO Computer ❑ Use the special bag supplied with the memory module memory module slots or other internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty. ❑ Do not place the memory module in a location
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    n 78 N Upgrading Your VAIO Computer Removing and Installing a Memory Module To change or add a memory your computer, be sure to place it on a soft cloth to avoid damage to the LCD screen. 3 Unscrew the screw (1) and remove the memory module compartment cover (2). 4 Touch a metal object
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    n 79 N Upgrading Your VAIO Computer 5 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure
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    VAIO Computer 7 Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any other components on the motherboard as it may cause damage to the slot and the module. 8 Replace the memory module compartment cover and tighten the screw. 9 Connect the
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    Computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. 3 Click System Information and System Information. You can view the amount of system memory in the right pane. If the additional memory does
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    and precautions to help you protect your VAIO computer from potential damage. ❑ Handling the LCD Screen (page 83) ❑ Using the Power 88) ❑ Handling Discs (page 89) ❑ Using Headphones (page 90) ❑ Handling the Memory Stick (page 91) ❑ Handling the Hard Disk (page 92) ❑ Updating Your Computer (
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    soft, dry cloth to wipe the surface of the LCD screen. ❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising from
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    computer for a long period of time. ❑ Make sure that the AC outlet is easily accessible. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
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    n 85 N Precautions Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you
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    If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page computer to avoid any damage to the LCD screen. There is a risk of scratching the LCD screen, for example with your waist belt buckle, if
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    n 87 N Precautions Handling the Built-in MOTION EYE Camera ❑ Do not touch the lens protection cover of the built-in MOTION EYE camera, as it may cause scratches on the cover and such scratches will appear on the captured images. ❑ Do not let the direct sunlight get into the lens of the built-in
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    N Precautions Handling Floppy Disks ❑ Do not open the shutter manually and touch the internal components of the floppy disk. ❑ get wet. When you are not using your floppy disk, always remove it from the floppy disk drive and put it in a storage case. ❑ If the floppy disk comes with a label, make
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    , moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from the center out. Wipe off any remaining moisture with a dry soft cloth. ❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in an irreparable problem.
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    n 90 N Precautions Using Headphones Preventing hearing damage - Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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    metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick as a label. ❑ Do not bend, drop, or expose the Memory Stick. ❑ Do not disassemble or modify the Memory Stick. ❑ Do not let the Memory Stick get wet. ❑ Do not use or store the Memory Stick in a location subject to
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    density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to mechanical vibration, shock, or dust, you should be careful when handling your
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    Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑ VAIO Update 4 Click Start, All Programs, VAIO Update 4, and VAIO Update Options and then follow the on-screen instructions. ! Your computer must be connected to the Internet to download the updates
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    N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO
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    ❑ Memory Stick (page 128) ❑ Peripherals (page 129) n 95 N Troubleshooting
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    n 96 N Troubleshooting Computer What should I do if my computer does not start? ❑ Make the genuine Sony AC adapter, which is supplied by Sony for your VAIO computer. ❑ Make sure your computer is not in Sleep mode by pressing the power button on the computer or the sleep button on the keyboard. If you
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    n 97 N Troubleshooting What should I do if the green power indicator light turns on but my screen remains blank? ❑ Press the Alt+F4 keys several the power button to turn on your computer. ❑ Try reinstalling the software. ❑ Contact the software publisher or designated provider for technical support.
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    n 98 N Troubleshooting Why doesn't my computer enter Sleep mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep mode.
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    n 99 N Troubleshooting What should I do if my game software does not work or it keeps crashing? ❑ Check the web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver. ❑ On some VAIO models, the graphics memory is shared with the
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    , you need to change the boot device. Turn on your computer and press the F11 key when the VAIO logo appears. How do I check the volume of the recovery partition? Your hard disk drive contains the recovery partition where data for the system recovery is stored. To check the volume of the recovery
  • Sony VGC-JS270J | User Guide - Page 101
    must be connected to the Internet to download the updates. 1 Connect to the Internet. 2 Double-click the Windows Security Alerts icon on the taskbar. 3 Follow the on-screen instructions to set up automatic or scheduled updates. How do I keep my antivirus software updated? You can keep the Microsoft
  • Sony VGC-JS270J | User Guide - Page 102
    n 102 N Troubleshooting Built-in MOTION EYE Camera Why does rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer. Why are captured images poor in quality? ❑ The images captured your computer may be active. Check the CPU performance.
  • Sony VGC-JS270J | User Guide - Page 103
    n 103 N Troubleshooting Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use for a few seconds if: ❑ a shortcut key with the Fn key is used. ❑ the CPU load increases. This is normal and does not indicate a malfunction. What should I do if my
  • Sony VGC-JS270J | User Guide - Page 104
    n 104 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection capability is affected by distance and obstructions. You need to
  • Sony VGC-JS270J | User Guide - Page 105
    n 105 N Troubleshooting What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your interferes with other access points, change the access point channel. See the manual that came with your access point for more information. ❑ Make sure
  • Sony VGC-JS270J | User Guide - Page 106
    n 106 N Troubleshooting How do I avoid data transfer interruptions? ❑ When your computer is channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. Why
  • Sony VGC-JS270J | User Guide - Page 107
    n 107 N Troubleshooting Bluetooth Technology ! The following Q & A entries apply to models with the Bluetooth function only. See the online specifications to find out whether the Bluetooth function is available on your model. What should I do if other Bluetooth devices cannot find my computer? ❑
  • Sony VGC-JS270J | User Guide - Page 108
    N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other devices are authenticated. ❑ To allow other Bluetooth devices to communicate with your computer, follow these steps: 1 Click Start, Control Panel, Hardware and Sound, Bluetooth Devices
  • Sony VGC-JS270J | User Guide - Page 109
    the environment. Why can't I use the services supported by the connected Bluetooth device? Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search for Bluetooth information using Windows Help and Support. To open Windows Help and
  • Sony VGC-JS270J | User Guide - Page 110
    n 110 N Troubleshooting Why can't I use the Bluetooth devices when I switch users? If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching users. To log off your system, click Start, the arrow next to the Lock
  • Sony VGC-JS270J | User Guide - Page 111
    n 111 N Troubleshooting Optical Discs Why does my computer freeze when I try to read a disc? The disc that your computer disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 89) for instructions. What should I do if the drive
  • Sony VGC-JS270J | User Guide - Page 112
    n 112 N Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label side facing toward you. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is
  • Sony VGC-JS270J | User Guide - Page 113
    enable the device or reinstall the drivers. 5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the
  • Sony VGC-JS270J | User Guide - Page 114
    about the supported disc media. You may not be able to play some Blu-ray Disc contents on your computer, or the computer may become unstable during Blu-ray Disc playback. To play such contents normally, download and install the latest updates for the WinDVD BD using the VAIO Update. To download and
  • Sony VGC-JS270J | User Guide - Page 115
    the type of your optical disc drive, and then Reading and Writing Optical Discs (page 30) to find out about the supported disc media. ❑ Make sure your optical disc drive supports the Blu-ray Disc writing function. The DVD±RW/±R DL/RAM drive does not support it. ❑ BD-R Disc media are not rewritable
  • Sony VGC-JS270J | User Guide - Page 116
    n 116 N Troubleshooting Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer enters Sleep mode. If the computer is in options on the Appearance tab. 5 Click OK. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
  • Sony VGC-JS270J | User Guide - Page 117
    117 N Troubleshooting Printing What may need to install the printer driver software before you use your printer. See the manual that came with your printer for the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This disables the bidirectional communication
  • Sony VGC-JS270J | User Guide - Page 118
    n 118 N Troubleshooting Microphone What should I do if my microphone does not work? ❑ If you when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: ❑ Keep the microphone away from a sound output device. ❑ Turn down the volume of the speakers
  • Sony VGC-JS270J | User Guide - Page 119
    n 119 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse? Make sure your mouse is securely plugged into the port. What should I do
  • Sony VGC-JS270J | User Guide - Page 120
    n 120 N Troubleshooting Speakers What should I do if my keyboard. Press the volume up button several times or keep pressing the button to turn up the volume loud enough to hear sound. ❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual
  • Sony VGC-JS270J | User Guide - Page 121
    n 121 N Troubleshooting What should I do if I do not hear sound from the built-in been turned off by the muting button on the keyboard. Press the button once again. ❑ The volume may have been minimized by the volume down button on the keyboard. Press the volume up button several times or keep
  • Sony VGC-JS270J | User Guide - Page 122
    N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of the keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard
  • Sony VGC-JS270J | User Guide - Page 123
    n 123 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait
  • Sony VGC-JS270J | User Guide - Page 124
    Troubleshooting 63) for more information. ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE can communicate with each other. See the manual that came with your compatible i.LINK device hard disk drive, confirm their operating system compatibility
  • Sony VGC-JS270J | User Guide - Page 125
    n 125 N Troubleshooting How do I turn off the Windows startup sound? To turn off the Windows startup sound, follow these steps: 1 Click Start and Control Panel. 2 Click Hardware
  • Sony VGC-JS270J | User Guide - Page 126
    Troubleshooting device? To output the Dolby Digital or DTS sound from a disc through an S/PDIF-compatible device connected to your computer, follow these tab, select the optical out icon and click Properties. 5 Click the Supported Formats tab. 6 Click to select the DTS Audio and Dolby Digital check
  • Sony VGC-JS270J | User Guide - Page 127
    n 127 N Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on
  • Sony VGC-JS270J | User Guide - Page 128
    Troubleshooting Memory Stick What should I do if I cannot use a Memory Stick that was formatted on a VAIO Copy the data from the Memory Stick onto your hard disk drive to save data or images. 2 Format the Sony is not responsible for music files that cannot be recorded from a CD or downloaded from
  • Sony VGC-JS270J | User Guide - Page 129
    n 129 N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ using another USB port on your computer. The driver could be installed to the specific port you used the first time you connected the device. ❑ See the manual that came with your USB device for more information
  • Sony VGC-JS270J | User Guide - Page 130
    and the preinstalled software programs. Sony Support Information 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to maximize your computer's capabilities and solve common problems. 2 Program Guides and Help Files The
  • Sony VGC-JS270J | User Guide - Page 131
    automatically notifies you when critical software and security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site and view the information. 6 Program Support You can view detailed information on the software products preinstalled on your
  • Sony VGC-JS270J | User Guide - Page 132
    If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the lower right corner of the display on the
  • Sony VGC-JS270J | User Guide - Page 133
    Bogota) 01-8000-94-00-11 ❑ Mexico: 5002-9819 (in Mexico City) 01-800-759-7669 (in other cities) ❑ Panama: 800-2050 800-7669 (800-SONY) ❑ Peru: 0-801-1-7000 511-6100 ❑ Venezuela: 0-800-1-SONY-00 (0-800-1-7669-00) n 133 N Support Options
  • Sony VGC-JS270J | User Guide - Page 134
    or in part without written permission is prohibited. Sony, the Sony logo, VAIO, the VAIO logo, Disc and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony
  • Sony VGC-JS270J | User Guide - Page 135
    n 135 N Trademarks All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
  • Sony VGC-JS270J | User Guide - Page 136
    n © 2009 Sony Corporation
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User Guide
Personal Computer
VGC-JS200 Series