Sony VGN NR270N User Guide

Sony VGN NR270N - VAIO - Core 2 Duo 1.4 GHz Manual

Sony VGN NR270N manual content summary:

  • Sony VGN NR270N | User Guide - Page 1
    N User Guide Personal Computer VGN-NR Series
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    ...14 About the Indicator Lights ...19 Connecting a Power Source ...20 Using the Battery Pack ...21 Shutting Down Your Computer Safely ...25 Using Your VAIO Computer ...26 Using the Keyboard ...27 Using the Touch Pad ...29 Using Special-function Buttons ...30 Using the Optical Disc Drive ...31 Using
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    Serial Bus (USB) Device...71 Connecting a Printer ...74 Connecting an i.LINK Device ...75 Connecting to a Network (LAN) ...77 Customizing Your VAIO Computer ...78 Setting the Password ...79 Setting Up Your Computer with VAIO Control Center 82 Using the Power Saving Modes ...83 Managing Power with
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    Using Headphones...105 On Handling Memory Stick Media...106 On Handling the Hard Disk ...107 On Updating Your Computer ...108 Troubleshooting ...109 Computer ...111 System Security ...118 Battery...120 Internet ...122 Networking ...124 Optical Discs ...127 Display ...131 Printing ...135 Microphone
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    n5 N Keyboard...140 Floppy Disks ...141 Audio/Video...142 Memory Stick Media ...143 Peripherals ...144 Support Options ...145 Sony Support Information ...145 Program Support Information...149 Trademarks ...160
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    purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing experience. ! External views illustrated in this manual may look slightly different
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    : 1 Connect to the Internet. 2 Go to the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://esupport.sony.com/CA for customers in Canada http://esupport.sony.com/ES/VAIO/ for customers in Spanish speaking Latin American countries or
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    individual software programs, software drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings. To access this on-screen guide: 1 Click Start and Help and Support. 2 Click Manuals & Specifications. 3 Click VAIO Recovery Center User
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    you need. To access Help and Support, click Start and Help and Support. ❑ Manuals & Specifications Here you will find the on-screen User Guide, warranty information, other VAIO documents, and system and software information for your computer. ❑ VAIO Support Access interactive help in the form of
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    to enjoy the following benefits: ❑ Your computer will be registered with Sony Product Support. ❑ You will receive an e-coupon good for purchase of eligible accessories at SonyStyle.com. ❑ Extended Service Plan Sony VAIO products come with a 1 year Limited Warranty. Protect your investment further by
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    sessions with your computer. Excessive use of the computer may strain eyes, muscles, or tendons. ❑ Furniture and posture - Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright
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    n 12 N Before Use ❑ Viewing angle of the computer's display - Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display as well. ❑ Lighting - Choose
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    Started This section describes how to get started using your VAIO computer. ! Before starting your computer for the first time hard disk drive, a scanner, and so on) at a time, following the manufacturers' instructions. ❑ Locating Controls and Ports (page 14) ❑ About the Indicator Lights (page 19)
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    19) O Battery indicator (page 19) P Hard disk drive indicator (page 19) Q WIRELESS LAN (Wireless LAN) indicator (page 19) R WIRELESS LAN switch (page 55) * Your computer supports both standard- and Duo-size Memory Stick media.
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    Back A DC IN port (page 20) B Battery connector (page 21) C Network (Ethernet) port (page 77) D Modem port (page 53) n 15 N Getting Started
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    Right n 16 N Getting Started A ExpressCard/34 slot (page 40) B Hi-Speed USB (USB 2.0) ports* (page 71) C i.LINK (IEEE 1394) S400 port (page 75) D Headphones jack (page 63) E Microphone jack (page 70) F Monitor (VGA) port (page 64) G Air vent * Support high-/full-/low- speeds.
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    Left n 17 N Getting Started A Security slot B Optical disc drive (page 31) C Optical disc drive indicator (page 19) D Drive eject button (page 31) E Manual eject hole (page 127) F Hi-Speed USB (USB 2.0) ports* (page 71) * Support high-/full-/low- speeds.
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    Bottom A Air vents n 18 N Getting Started
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    n 19 N Getting Started About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Power 1 Battery e Media Access Optical disc drive Hard disk drive Num lock Caps lock Scroll lock Wireless LAN Functions Illuminates when the power of the computer is on,
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    n 20 N Getting Started Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source for your computer. Using the AC Adapter ✍ Use your computer only with the supplied AC adapter. To use the AC adapter 1 Plug one end of the power cord (1) into the AC
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    connected to AC power and has a battery pack installed, it uses power from the AC outlet. ! This computer is designed to operate only with genuine Sony batteries.
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    n 22 N Getting Started Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery. To charge the battery pack 1 Install the battery pack. 2 Connect the AC adapter to the computer. The computer automatically charges the battery pack (the
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    enter Hibernate mode even when battery life is low. To avoid loss of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Sleep or Hibernate. If the battery pack wears out when the computer enters Sleep mode, you will lose all
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    n 24 N Getting Started Removing the Battery Pack ! You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode. To remove the battery pack 1 Turn off the computer and close the
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    n 25 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer 1 Turn off any peripherals connected to the computer. 2 Click Start, the arrow next to the Lock button, and Shut Down. 3
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    Computer This section describes how to get the most out of using your VAIO computer. ❑ Using the Keyboard (page 27) ❑ Using the Touch Pad (page 29) ❑ Using Special-function Buttons (page (page 50) ❑ Using the Internet (page 53) ❑ Using Wireless LAN (WLAN) (page 55) n 26 N Using Your VAIO Computer
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    n 27 N Using Your VAIO Computer Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. Combinations and Functions
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    Combinations/Feature Fn + (F12): Hibernate n 28 N Using Your VAIO Computer Functions Provides for the lowest level of power consumption. When you execute this command, the states of the system and the connected peripheral devices
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    horizontally (the scroll function is available only with applications that support a touch pad scroll feature). ✍ You can disable/ VAIO Control Center (page 82) to launch VAIO Control Center. Once launched, select the topic on the pointing device and see the help file for the detailed instructions
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    S1 button assignment. To display this window, press and hold the button or launch and navigate through VAIO Control Center. See the help file on VAIO Control Center for the S1 button assignment. Launches VAIO Launcher for selecting the desired software. You can change the default software options in
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    n 31 N Using Your VAIO Computer Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc 1 Turn on the computer. 2 Press the drive
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    n 32 N Using Your VAIO Computer 4 Close the tray by pushing it in gently. ! Do not remove the optical disc when your computer is in a power saving mode (Sleep or
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    n 33 N Using Your VAIO Computer Reading and Writing Optical Discs Your computer plays and records CDs, DVDs, and Blu-ray Disc™ media, depending on the model you type of optical disc drive installed on your model. Use the table below to see which types of media your optical disc drive supports.
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    n 34 N Using Your VAIO Computer PR: playable and recordable P: playable but not recordable -: not -layer discs with the capacity of 50 GB). *8 Writing data to Ultra Speed CD-RW discs is not supported on models with the Blu-ray Disc drive. *9 BD-R stands for Blu-ray Disc-Recordable in Version 1.1
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    compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO CD drives with discs that are not compliant limit compatibility or prevent Blu-ray Disc media playback. VAIO computers may not support movie playback on packaged media recorded in AVC or VC1
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    n 36 N Using Your VAIO Computer Notes on writing data to a disc ❑ Use only Sony recommended software, which is need to close the session before you eject it. To complete this process, follow the instructions included with your software. ❑ Only use circular discs. Do not use discs in any
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    n 37 N Using Your VAIO Computer Notes on playing discs To achieve optimum performance when playing discs, you should follow these recommendations. ❑ Some CD players and computers' optical disc drives
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    n 38 N Using Your VAIO Computer Playing CDs To play an audio CD 1 Insert a disc the optical disc drive. If the AutoPlay window appears, click Burn files to disc and follow the on-screen instructions until the empty disc folder appears. 2 Open the folder that contains the file(s) you want to copy and
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    n 39 N Using Your VAIO Computer Playing DVDs To play a DVD 1 Close all running software applications. 2 Insert a DVD into the optical disc drive. 3 If nothing appears on the desktop, then click Start, All Programs, and the desired DVD software to play the DVD. For instructions on how to use the
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    n 40 N Using Your VAIO Computer Using the ExpressCard Module Your computer is equipped with either a Universal ExpressCard slot* or an ExpressCard/34 slot* for * Your computer is equipped with an ExpressCard/34 slot*. * Referred to as the ExpressCard slot and the ExpressCard module in this manual.
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    n 41 N Using Your VAIO Computer Inserting an ExpressCard Module ! Use care when inserting or removing the ExpressCard module from the slot. Do not force it in or out of
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    n 42 N Using Your VAIO Computer Removing an ExpressCard Module Follow the steps below to remove the ExpressCard module while your computer is on. If it is not removed properly,
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    n 43 N Using Your VAIO Computer Using the Memory Stick Media Memory Stick media is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data
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    VAIO Computer Before You Use the Memory Stick Media The Memory Stick slot on your computer can accommodate both standard- and Duo-size media and supports memorystick.com/en/. ! Your computer has been tested and found compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are
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    n 45 N Using Your VAIO Computer Inserting a Memory Stick Media To insert a Memory Stick media 1 Locate the Memory Stick slot. 2 Hold the Memory Stick media with the arrow facing upward
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    n 46 N Using Your VAIO Computer ! Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To
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    VAIO Computer To format a Memory Stick media The Memory Stick media has been formatted in the factory default setting and is ready for use. If you want to reformat the media with your computer, follow these steps. ! Be sure to use the device that is designed to format the media and supports
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    6 At the confirmation prompt, click OK. The formatting process starts. ! It may take time to format the Memory Stick media depending on the media. 7 Once completed, click OK. 8 Click Close. n 48 N Using Your VAIO Computer
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    n 49 N Using Your VAIO Computer Removing a Memory Stick Media To remove a Memory Stick media 1 Check that the Media Access indicator light is off. 2 Push the Memory Stick media in
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    n 50 N Using Your VAIO Computer Using Other Memory Cards In addition to the Memory MultiMediaCard (MMC) For the latest information on compatible memory cards, see Sony Support Information (page 145) to visit the appropriate support Web site. ! Your computer has been tested and found compatible only
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    n 51 N Using Your VAIO Computer Inserting a Memory Card To insert a memory card 1 Locate the SD memory card slot. 2 Hold the memory card with the arrow facing upward and pointing
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    n 52 N Using Your VAIO Computer Removing a Memory Card ! Do not remove a memory card while the Media Access indicator light is on. If you do, the card or its data
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    n 53 N Using Your VAIO Computer Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone
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    To set up a dial-up connection to the Internet 1 Click Start and Control Panel. 2 Click Connect to the Internet under Network and Internet. The Connect to the Internet window appears. 3 Click Dial-up. 4 Follow the on-screen instructions. n 54 N Using Your VAIO Computer
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    n 55 N Using Your VAIO Computer Using Wireless LAN (WLAN) Using the Sony Wireless LAN (WLAN), all your digital devices with no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet connectivity, but with the added benefits of mobility and roaming.
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    n 56 N Using Your VAIO Computer The IEEE 802.11b/g standard is a wireless LAN standard, using the IEEE 802.11a/b/g standard and the IEEE 802.11n draft standard. * Employed only on models that support the IEEE 802.11n draft standard. Wireless LAN devices using the 2.4 GHz bandwidth and the ones using
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    with other devices in the network. You can set up an ad-hoc network easily at home. ❑ If the wireless connection is initiated by the VAIO computer, channel 11 will be selected by default. ❑ If the wireless connection is initiated by peer wireless LAN equipment, the wireless LAN communication will
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    Click the button next to or above your desired wireless option(s) in the VAIO Smart Network window. 3 Click Start and Control Panel. 4 Click View Next. 7 Follow the on-screen instructions. ✍ See the online specifications to see whether your model supports the Bluetooth functionality, the IEEE
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    VAIO Computer Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point (not supplied), for example the Sony access point, see the manual that came with your access point.
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    manual that came with your access point for more information. 2 Turn on the WIRELESS or WIRELESS LAN switch. The Wireless LAN indicator lights up. If the VAIO Smart online specifications to see whether your model supports the Bluetooth functionality, the IEEE 802.11a/b/g standard, and/or the IEEE
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    n 61 N Using Your VAIO Computer Stopping Wireless LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window. ! Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in
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    Using Peripheral Devices You can add functionality to your VAIO computer by using the various ports on the computer. ❑ Connecting External Speakers (page 63) ❑ Connecting an External Display (page 64) ❑ Selecting Display Modes (page 67) ❑
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    Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers 1 Plug the speaker cable (1) into the headphones jack (2) i. 2 Plug the other end of the speaker cable to the external speaker (3). 3 Turn down the volume of
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    n 64 N Using Peripheral Devices Connecting an External Display You can connect an external display (not supplied) to your computer. For example, you can use the computer with a computer display or a projector. ✍ Connect the power cord of your external display after connecting all other cables.
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    n 65 N Using Peripheral Devices Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer. To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display (1) into an AC
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    n 66 N Using Peripheral Devices Connecting a Projector You can connect a projector (for example, the Sony LCD projector) to your computer. To connect a projector 1 Connect the power cord (1) of your projector into an AC outlet. 2 Plug an RGB signal cable (2) (not
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    . To select a display 1 Right-click on the desktop and select Personalize. 2 Click Display Settings. The Display Settings window appears. 3 Follow the on-screen instructions to change the settings. ✍ You may not be able to display the same contents on your computer screen and the external display or
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    to drag objects, such as an open application window or a toolbar, from one display to the other. ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that your computer does not enter
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    Monitors mode 1 Right-click on the desktop and select Personalize. 2 Click Display Settings. The Display Settings window appears. 3 Follow the on-screen instructions to change the settings. ✍ You can also change the S1 button assignment to activate the Multiple Monitors mode with the S1 button. To
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    n 70 N Using Peripheral Devices Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet), you need to plug in an external microphone (not supplied). To connect an external microphone Plug the microphone cable (1) into the microphone jack (2)
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    n 71 N Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports. ❑ Do not put the computer into a bag or
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    Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive 1 Choose the USB port (1) you prefer to use. 2 Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for
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    n 73 N Using Peripheral Devices Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction. To disconnect a USB floppy
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    n 74 N Using Peripheral Devices Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB
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    power to external devices generally powered by i.LINK ports. ❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the operating system, and i.LINK-compatible devices you use. See the manual that came with your software for more information. ❑ Check
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    computer and the other end into the DV In/ Out port (3) on the digital video camcorder. ✍ On Sony digital video cameras, ports labeled DV Out, DV In/Out, or i.LINK are i.LINK-compatible. The Sony digital video camcorder shown here is an example; your digital video camcorder may need to be connected
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    n 77 N Using Peripheral Devices Connecting to a Network (LAN) You can connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the computer and the other end to your network. For
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    describes how to change the main settings of your VAIO computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc. ❑ Setting the Password (page 79) ❑ Setting Up Your Computer with VAIO Control Center (page 82) ❑ Using the Power Saving
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    the password. Once you have set the password, you will be prompted to enter the password after the VAIO logo appears to start your computer. The power-on password allows you to protect your computer from unauthorized , and your computer may need to be sent in for depot service for password reset.
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    logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key. 4 On
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    logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Enter the current password and press the Enter key. 4 Press the < or , key to select Security to display the Security tab, select Set
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    utility allows you to access system information and to specify preferences for system behavior. To use VAIO Control Center 1 Click Start, All Programs, and VAIO Control Center. The VAIO Control Center window appears. 2 Select the desired control item and change the settings. 3 Once finished, click
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    n 83 N Customizing Your VAIO Computer Using the Power Saving Modes When you use a battery pack as the power source for your computer, you can take advantage of the power
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    n 84 N Customizing Your VAIO Computer Using Sleep Mode Sleep mode turns off the LCD screen and places the storage device(s) and the CPU into a low power consumption mode. The
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    n 85 N Customizing Your VAIO Computer If the computer is not used for a certain period of time, it will enter Sleep mode. To modify this, you can change the Sleep
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    n 86 N Customizing Your VAIO Computer Using Hibernate Mode In Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off. Even
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    n 87 N Customizing Your VAIO Computer To return to Normal mode Press the power button. The computer returns to its normal state. ! If you press and hold the power button
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    power source you are using at that time, for example, AC power. Click this icon to display the window that shows your power status. The VAIO Power Management functionality is added to the Windows Power Options Properties. To select a power plan 1 Right-click the power status icon on the taskbar and
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    n 89 N Upgrading Your VAIO Computer Upgrading Your VAIO Computer Your VAIO computer and memory modules use high precision components see the online specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 145).
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    n 90 N Upgrading Your VAIO Computer Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules.
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    n 91 N Upgrading Your VAIO Computer ❑ Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD. ❑ Introducing any liquids,
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    n 92 N Upgrading Your VAIO Computer Removing and Installing a Memory Module To change or add a memory module 1 Shut down the computer and disconnect all peripheral devices. 2 Unplug the computer and
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    n 93 N Upgrading Your VAIO Computer 6 Remove the currently installed memory module as follows: ❑ Pull the latches in the direction of the arrows (1). The memory module is released. ❑ Make sure
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    n 94 N Upgrading Your VAIO Computer 8 Slide the memory module into the memory module slot and push it in until it clicks into place. ! Do not touch any other components
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    Computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer. 2 Click Start, All Programs, and VAIO Control Center. The VAIO Control Center window appears. 3 Double-click the System Information icon under the System Information folder. You can view the amount of system
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    n 96 N Precautions Precautions This section describes safety guidelines and precautions to help you protect your VAIO computer from potential damage. ❑ On Handling the LCD Screen (page 97) ❑ On Using the Power Source (page 98) ❑ On Handling Your Computer (page 99) ❑ On
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    screen orientation setting in the Tablet PC Settings window even when there are change options available for selection, as it may make your computer unstable. Sony assumes no liabilities for any defects arising out of making the change.
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    easily accessible. ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
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    n 99 N Precautions On Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. ❑ If you
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    In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 145). ❑ Make sure you disconnect the power cord before cleaning your
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    n 101 N Precautions On Handling Floppy Disks ❑ Do not open the shutter manually or touch the surface of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of
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    n 102 N Precautions On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its
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    as described in this user guide or as designated by Sony in writing. ❑ For your safety, Sony recommends using the genuine Sony battery pack and AC of non-genuine Sony battery packs or AC adapters with your VAIO computer. ❑ the disassembly or alteration of, or tampering with, any Sony battery pack.
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    n 104 N Precautions ❑ If, after fully charging the battery pack, the battery power is still low, the battery pack may be reaching the end of its life and should be replaced. ❑ You do not need to discharge the battery pack before recharging. ❑ If you have not used the battery pack for a considerable
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    n 105 N Precautions On Using Headphones ❑ Road safety - Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian
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    n 106 N Precautions On Handling Memory Stick Media ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑ Do not
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    n 107 N Precautions On Handling the Hard Disk The hard disk drive has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock, or dust. Although the hard disk drive has the internal safety device to prevent losing data due to
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    Update Click Start, All Programs, and Windows Update and then follow the on-screen instructions. ❑ VAIO Update 3 Click Start, All Programs, VAIO Update 3, and VAIO Update Options and then follow the on-screen instructions. If you have not yet installed the latest updates, install them with the above
  • Sony VGN NR270N | User Guide - Page 109
    N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs: http://esupport.sony.com/EN/VAIO
  • Sony VGN NR270N | User Guide - Page 110
    ❑ Memory Stick Media (page 143) ❑ Peripherals (page 144) n 110 N Troubleshooting
  • Sony VGN NR270N | User Guide - Page 111
    111 N Troubleshooting Computer sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. ❑ Disconnect the the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which
  • Sony VGN NR270N | User Guide - Page 112
    112 N Troubleshooting What should If not, restart the computer and press the F2 key several times when the VAIO logo appears. 2 Set the date (month/day/year). Press the Enter , contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 145).
  • Sony VGN NR270N | User Guide - Page 113
    n 113 N Troubleshooting What should I do if my computer or software stops responding? ❑ If your computer stops responding while a software application is the AC adapter and battery pack. ❑ Try reinstalling the software. ❑ Contact the software publisher or designated provider for technical support.
  • Sony VGN NR270N | User Guide - Page 114
    n 114 N Troubleshooting Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 145).
  • Sony VGN NR270N | User Guide - Page 115
    n 115 N Troubleshooting What should I do if a message window, notifying of incompatibility not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information (page 145). Why does the System Properties window
  • Sony VGN NR270N | User Guide - Page 116
    remember the BIOS password? If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, see Sony Support Information (page 145). Why does it take time before my computer starts? If the Symantec
  • Sony VGN NR270N | User Guide - Page 117
    117 N Troubleshooting Why doesn't my screen turn off when the time selected for the automatic turn-off action has passed? The VAIO Original Screen , for your screen to turn off. Select the screen saver other than the VAIO Original Screen Saver. What should I do if I cannot boot my computer from
  • Sony VGN NR270N | User Guide - Page 118
    n 118 N Troubleshooting System Security How can I protect my computer against security threats, such as viruses? The Microsoft Windows to the Internet. 2 Double-click the Windows Security Alerts icon on the taskbar. 3 Follow the on-screen instructions to set up automatic or scheduled updates.
  • Sony VGN NR270N | User Guide - Page 119
    n 119 N Troubleshooting How do I keep my antivirus software updated? You can keep the , and Norton. 2 Click Run LiveUpdate under Quick Tasks on the left pane. 3 Follow the on-screen instructions to select and download updates. For Norton 360 1 Click Start, All Programs, Norton, and LiveUpdate. 2
  • Sony VGN NR270N | User Guide - Page 120
    n 120 N Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 22). When is my computer using AC power? When your computer
  • Sony VGN NR270N | User Guide - Page 121
    n 121 N Troubleshooting Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm when mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 86) for information on how you can manually activate Hibernate mode.
  • Sony VGN NR270N | User Guide - Page 122
    n 122 N Troubleshooting Internet What should I do if my modem does not work? ❑ Make correct. ❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) ❑ Make sure the modem is the only device connected to your telephone line. ❑
  • Sony VGN NR270N | User Guide - Page 123
    N Troubleshooting Why properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), do any of the following: ❑ Ask your telephone company is free of any line noise. ❑ If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that
  • Sony VGN NR270N | User Guide - Page 124
    n 124 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection availability is affected by distance and obstructions. You may need
  • Sony VGN NR270N | User Guide - Page 125
    n 125 N Troubleshooting What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your interferes with other access points, change the access point channel. See the manual that came with your access point for more information. ❑ Make sure
  • Sony VGN NR270N | User Guide - Page 126
    n 126 N Troubleshooting How do I avoid data transfer interruptions? ❑ When your computer is channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. Why does
  • Sony VGN NR270N | User Guide - Page 127
    127 N Troubleshooting Optical Discs damage. If you need to clean the disc, see On Handling Discs (page 102) for instructions. What should I do if the drive tray does not open? ❑ Make sure your computer a paper clip) in the manual eject hole on the optical disc drive. ❑ Try restarting your computer.
  • Sony VGN NR270N | User Guide - Page 128
    n 128 N Troubleshooting What should I do if I cannot play a disc properly on my computer? ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. ❑ Make sure the necessary program(s) is installed according to the manufacturer's instructions. ❑ If a disc is dirty or
  • Sony VGN NR270N | User Guide - Page 129
    n 129 N Troubleshooting 5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click the desired drive. You can
  • Sony VGN NR270N | User Guide - Page 130
    n 130 N Troubleshooting What should I do if I cannot write data to CD media? ❑ Make sure you neither launch any software application nor allow any to launch automatically, not
  • Sony VGN NR270N | User Guide - Page 131
    n 131 N Troubleshooting Display Why did my screen go blank? ❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or
  • Sony VGN NR270N | User Guide - Page 132
    n 132 N Troubleshooting Why doesn't my screen display a video? ❑ If the external display is selected for the display output and the external display is disconnected, you cannot display a
  • Sony VGN NR270N | User Guide - Page 133
    n 133 N Troubleshooting What should I do if the LCD brightness of my screen changes? Fn+F7 keys, you need to change the settings for the external display with VAIO Control Center. To change the settings, launch the VAIO Control Center, select the control item for the external display, and then click
  • Sony VGN NR270N | User Guide - Page 134
    n 134 N Troubleshooting How do I run Windows Aero? ! This Q & A entry applies to selected models only. To run Windows Aero, follow these steps: 1 Click Start and the Appearance tab. 5 Click OK. For information about the Windows Aero features, such as Windows Flip 3D, see Windows Help and Support.
  • Sony VGN NR270N | User Guide - Page 135
    135 N Troubleshooting Printing What should the printer driver software before you use your printer. See the manual that came with your printer for more information. ❑ If your Click the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This change to the settings
  • Sony VGN NR270N | User Guide - Page 136
    n 136 N Troubleshooting Microphone What should I do if my microphone does not work? If you when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: ❑ Keep the microphone away from a sound output device. ❑ Turn down the volume of the speakers
  • Sony VGN NR270N | User Guide - Page 137
    n 137 N Troubleshooting Mouse What should I do if my computer does not recognize my mouse? ❑ Make sure your mouse is securely plugged into the port. ❑ Restart your computer
  • Sony VGN NR270N | User Guide - Page 138
    n 138 N Troubleshooting Speakers What should I do if my external speakers do not your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. ❑ Check the Windows volume controls by clicking the volume
  • Sony VGN NR270N | User Guide - Page 139
    n 139 N Troubleshooting Touch Pad What should I do if the touch pad does not work? ❑ You may have disabled the touch pad without connecting a mouse to your computer. ❑
  • Sony VGN NR270N | User Guide - Page 140
    n 140 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you
  • Sony VGN NR270N | User Guide - Page 141
    n 141 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy
  • Sony VGN NR270N | User Guide - Page 142
    142 N Troubleshooting Audio/ (page 75) for more information. ✍ i.LINK is a trademark of Sony Corporation used only to designate that a product contains an IEEE 1394 connection. i.LINK connection can communicate with each other. See the manual that came with your compatible i.LINK device for more
  • Sony VGN NR270N | User Guide - Page 143
    n 143 N Troubleshooting Memory Stick Media What should I do if I cannot use Memory Stick media, which were formatted on a VAIO computer, on logo. ! Use of recorded music requires permission from the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or
  • Sony VGN NR270N | User Guide - Page 144
    n 144 N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ could be installed to the specific port you used the first time you connected the device. ❑ See the manual that came with your USB device for more information. You may need to install software before you connect
  • Sony VGN NR270N | User Guide - Page 145
    . Sony Support Information See the following sources for answers in the sequence listed below. 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Welcome mat provide information on how to maximize your computer's capabilities and solve common problems. 2 Program
  • Sony VGN NR270N | User Guide - Page 146
    n 146 N Support Options 5 VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support Web site. Click the VAIO Update notice to open the VAIO Support Web site and view the information.
  • Sony VGN NR270N | User Guide - Page 147
    for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, have the following information readily available: 1 Your VAIO computer model You can find it at the component or the software program that is causing you the problem 5 A brief description of the
  • Sony VGN NR270N | User Guide - Page 148
    In order to contact a Sony technical support representative, call the following numbers: ❑ In Argentina: (011) 6770-SONY (7669) ❑ In Mexico: In Mexico City: 5002-9819 In the Mexican Republic: 01-800-759-7669 ❑ In Colombia: 01-800-550-7000 ❑ In Peru: 0-801-1-
  • Sony VGN NR270N | User Guide - Page 149
    Brazil Web site http://esupport.sony.com/ES/VAIO/BR/ For contacts about third-party software products, see the following. Adobe® Photoshop® Elements, Premiere® Elements, Acrobat® Reader® Adobe Systems Inc. ❑ For customers in USA and Canada Web site http://www.adobe.com/support Telephone 800-685-3652
  • Sony VGN NR270N | User Guide - Page 150
    America Online® service (Dial-Up) America Online, Inc. ❑ For customers in USA and Canada Web site http://www.aol.com AOL® Toolbar America Online, Inc. /help AOL® Instant Messenger™ application America Online, Inc. ❑ For customers in USA and Canada Web site http://www.aim.com n 150 N Support Options
  • Sony VGN NR270N | User Guide - Page 151
    , Inc. ❑ For customers in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp LocationFree® Player Sony Electronics Inc. For contacts about the software, see Program Support Information (page 149). Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business
  • Sony VGN NR270N | User Guide - Page 152
    operate under reduced-functionality mode, limiting end-user options and operations. Microsoft Corp. ❑ For customers in USA and Canada Web site http://support.microsoft.com Microsoft® Internet Explorer, Movie Maker, Media Player, Works Microsoft Corp. ❑ For customers in USA and Canada Web site http
  • Sony VGN NR270N | User Guide - Page 153
    and Canada Web site http://www.symantec.com/techsupp Protector Suite QL Sony Electronics Inc. Protector Suite QL Edition allows you to easily setup QL supports fingerprint logon, fast user switching, file encryption, registering forms and more. For contacts about the software, see Program Support
  • Sony VGN NR270N | User Guide - Page 154
    Deluxe Intuit Inc. ❑ For customers in USA and Canada Web site http://www.intuit.com/support/ Roxio® Easy Media Creator® 9 Suite Sonic Solutions ❑ For customers in USA and Canada Web site http://support.sonic.com/ SafeIT-Digital Document Shredder SafeIT Security Ltd. ❑ For customers in USA and Canada
  • Sony VGN NR270N | User Guide - Page 155
    them to CDs, DVDs, or audio files in WAV format. For contacts about the software, see Program Support Information (page 149). VAIO® Camera Capture Utility Sony Electronics Inc. VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB
  • Sony VGN NR270N | User Guide - Page 156
    and view your computer's configuration and specifications. For contacts about the software, see Program Support Information (page 149). VAIO® Edit Component Sony Electronics Inc. VAIO Edit Component provides enhanced editing functionality when using Adobe® Premiere® Pro or Adobe Premiere Elements
  • Sony VGN NR270N | User Guide - Page 157
    automatically categorized into moods. For contacts about the software, see Program Support Information (page 149). VAIO® Security Center Sony Electronics Inc. Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your machine includes. For
  • Sony VGN NR270N | User Guide - Page 158
    window. For contacts about the software, see Program Support Information (page 149). VAIO® Update 3 Sony Electronics Inc. The VAIO Update utility helps you keep your VAIO® computer up to date by regularly checking the Sony online support Web site for important software updates and information for
  • Sony VGN NR270N | User Guide - Page 159
    software for VAIO® computers InterVideo, Inc. ❑ For customers in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Telephone 1-800-772-6735 Xdrive® Service America Online, Inc. ❑ For customers in USA and Canada Web site http://www.xdrive.com/support Zoom Utility Sony Electronics Inc
  • Sony VGN NR270N | User Guide - Page 160
    n 160 N Support Options Trademarks © 2008 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, the Sony logo, VAIO, the VAIO logo, Memory Stick, Memory Stick Duo, MagicGate, OpenMG, OpenMG X, MagicGate Memory Stick, Memory Stick
  • Sony VGN NR270N | User Guide - Page 161
    n 161 N Support Options All other names of systems, products and services are trademarks of their respective owners. In the manual, the ™ or ® marks may not be specified. Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners.
  • Sony VGN NR270N | User Guide - Page 162
    n © 2008 Sony Corporation
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User Guide
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VGN-NR Series