Sony VPCZ13GGX Recovery Backup and Troubleshooting Guide
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- Sony VPCZ13GGX | Recovery Backup and Troubleshooting Guide - Page 1
and Troubleshooting Guide Please virus If your computer is experiencing problems which cannot be solved through troubleshooting If you have formatted the C: drive click Start advanced recovery wizard. 3 Follow the on-screen instructions. On models without the ASSIST button 1 Turn on your - Sony VPCZ13GGX | Recovery Backup and Troubleshooting Guide - Page 2
the restore point manually on the Control service/support center or your local Sony dealer directly. Read the troubleshooting information in this section or the on-screen User Guide. Launch VAIO Care and perform necessary operations. Visit the VAIO online support web site. Recovery problems
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Recovery, Backup and
Troubleshooting Guide
See the back side.
4-258-288-
11
(1)
© 2010 Sony Corporation
Printed in China
Introduction
It may take some time to display the current
status of the procedure.
Do not press the drive eject button while
creating Recovery Media, as doing so may result
in a failure of the process.
Keep the Recovery Media in a secure place.
To recover from the
recovery area
On models with the ASSIST button
1
Press the
ASSIST
button while your
computer is off to launch
VAIO Care Rescue
.
2
Click
Start recovery wizard
.
To perform the custom recovery, select
Tools
and click
Start advanced recovery wizard
.
3
Follow the on-screen instructions.
On models without the ASSIST button
1
Turn on your computer and press the
F10
key several times before the VAIO logo
screen disappears.
If the
Edit Boot Options
window is
displayed, press the
Enter
key.
2
Select
Start recovery wizard
.
To perform the custom recovery, select
Tools
and click
Start advanced recovery wizard
.
3
Follow the on-screen instructions.
Creating Recovery Media
Recovering your computer
To recover from
Recovery Media
1
If your computer is not equipped with a built-
in optical disc drive, connect an external
optical disc drive (not supplied) to the
computer and to an AC power source.
2
Insert Recovery Media into the optical disc
drive while your computer is in Normal mode,
turn off the computer, and then turn it on
once again.
3
If you are using the external optical disc drive,
press the
F11
key several times before the
VAIO logo screen disappears.
The
Windows Boot Manager
screen is
displayed.
4
Press the
or
key to select
Start VAIO Care Rescue
and press the
Enter
key.
5
Select
Start recovery wizard
.
To perform the custom recovery, select
Tools
and click
Start advanced recovery wizard
.
6
Follow the on-screen instructions.
To restore your computer back to its original factory condition, follow one of the recovery methods
below.
Recovering your computer will delete all the data on the built-in storage device.
About recovery
What is recovery?
Recovery is the process of restoring your
computer back to its original factory condition.
There are two ways to recover your computer:
From Recovery Media
From the recovery area
When do I have to perform
recovery?
If your computer has been unstable
If your computer has been infected with a
computer virus
If your computer is experiencing problems
which cannot be solved through
troubleshooting
If you have formatted the C: drive by mistake
Which software should I use to
maintain and recover my
computer?
Use the following software.
VAIO Care
Creating Recovery Media
Checking your computer hardware
VAIO Care Rescue
Rescuing (backing up) your data
Recovering your computer
Erasing all the data on your built-in storage
device
See the help file included with
VAIO Care
and
VAIO Care Rescue
for more information.
What is a recovery area?
The recovery area on the built-in storage device
contains data for system and application
recovery. Typically, you cannot modify or delete
data in this area, however, there is commercially
available software designed for this purpose.
Why do I have to create Recovery
Media?
Recovery Media are used to restore your
computer back to its original factory condition.
If Windows does not start and you have deleted
the recovery area, you will need the Recovery
Media to perform recovery. Create the Recovery
Media immediately after the computer is ready
for use.
About backup
What is a backup process?
The backup process creates a backup copy of
your data stored on the built-in storage device
and saves it to another location.
Why do I have to back up my data?
Due to unexpected events or computer viruses,
you might lose various data stored on your built-
in storage device. To restore the lost data, its
backup copy is needed.
It is strongly recommended that you back up
your data regularly.
You can confirm the number of necessary discs
and types of media you can use for Recovery
Media creation in step 6.
You cannot use Blu-ray Disc™ media,
DVD-RAM, CD-R, and CD-RW discs as
Recovery Media.
1
Connect your computer to the Internet,
download and install the latest updates using
VAIO Update
.
2
If your computer is not equipped with a built-
in optical disc drive, connect an external
optical disc drive (not supplied) to the
computer and to an AC power source.
3
Click
Start
,
All Programs
,
VAIO Care
, and
VAIO Care
.
If the
User Account Control
window appears,
click
Yes
.
If you are currently logged onto your
computer as a standard user, you may be
prompted to enter an administrator name
and a password.
4
Click
Recovery & restore
, select
Recovery
,
and then click
Create Recovery Media
.
5
Read the on-screen instructions carefully, and
then click
Next
.
6
Insert the media you want to use.
7
Follow the on-screen instructions.
Please create your Recovery Media
immediately after setup.