Sony WI-1000X Help Guide Printable PDF

Sony WI-1000X Manual

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  • Sony WI-1000X | Help Guide Printable PDF - Page 1
    Noise Canceling Stereo Headset WI-1000X Use this manual if you encounter any problems, or have any questions. This Help Guide is also available as a PDF, which can be downloaded here. Getting started What you can do with the BLUETOOTH function About voice guidance Supplied accessories Checking
  • Sony WI-1000X | Help Guide Printable PDF - Page 2
    7) Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8/Windows 8.1) Connecting to a paired computer (Windows 7) Other BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Connecting to a paired BLUETOOTH device Multi point connection Connecting
  • Sony WI-1000X | Help Guide Printable PDF - Page 3
    call Functions for a phone call Disconnecting BLUETOOTH connection (after use) Using the voice assist function Using the voice assist function (Google App) Using the voice assist function (Siri) Using the apps What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect
  • Sony WI-1000X | Help Guide Printable PDF - Page 4
    Low sound level Low sound quality Sound skips frequently during playback. The noise canceling effect is not sufficient. BLUETOOTH Pairing cannot be done. Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Unable to make a BLUETOOTH connection Distorted sound The
  • Sony WI-1000X | Help Guide Printable PDF - Page 5
    4-697-051-11(2) Copyright 2017 Sony Corporation 5
  • Sony WI-1000X | Help Guide Printable PDF - Page 6
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X What you can do with the BLUETOOTH function The headset uses BLUETOOTH® wireless technology, allowing you to listen to music or make phone calls wirelessly. Listening to music You can receive audio signals from a smartphone or music player
  • Sony WI-1000X | Help Guide Printable PDF - Page 7
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X About voice guidance You hear voice guidance in the following situations via the headset. When powering on: "Power on" When powering off: "Power off" When entering pairing mode: "BLUETOOTH pairing" When establishing a BLUETOOTH connection:
  • Sony WI-1000X | Help Guide Printable PDF - Page 8
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Checking the package contents After opening Noise Canceling Stereo Headset (1) Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1) Dedicated headphone cable (approx. 1.0 m (39 3/8 in.)) (1) Carrying pouch (1) Hybrid silicone rubber earbuds (
  • Sony WI-1000X | Help Guide Printable PDF - Page 9
    Reference Guide (1) Operating Instructions (1) Other documents (1 set) (*) * May not be supplied in some countries or regions. 4-697-051-11(2) Copyright 2017 Sony Corporation 9
  • Sony WI-1000X | Help Guide Printable PDF - Page 10
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Replacing the earbuds The headset comes with the M size hybrid silicone rubber earbuds. If the headset tends to come off or you feel a lack of
  • Sony WI-1000X | Help Guide Printable PDF - Page 11
    Do not attach the earbuds loose or skewed. 4-697-051-11(2) Copyright 2017 Sony Corporation 11
  • Sony WI-1000X | Help Guide Printable PDF - Page 12
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Storing the cables You can store the cable in the groove of the headset body when you do not use the headset. 4-697-051-11(2) Copyright 2017 Sony Corporation 12
  • Sony WI-1000X | Help Guide Printable PDF - Page 13
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Location and function of parts 1. left unit 2. Earbuds 3. right unit 13
  • Sony WI-1000X | Help Guide Printable PDF - Page 14
    ). Use both microphones of the left call and playback functions. 12. Micro-USB port Connect a computer to this port with the supplied micro-USB cable to charge the headset. You can connect a playback device to this port with the supplied dedicated headphone cable. 13. Built-in antenna A BLUETOOTH
  • Sony WI-1000X | Help Guide Printable PDF - Page 15
    Guide Wireless Noise Canceling Stereo Headset WI-1000X BLUETOOTH status indication Pairing mode Not connected about one-second intervals) Connection process completed (flashes quickly for about five seconds) Connected - - - (about five-second interval) - - - Incoming call Remaining battery charge
  • Sony WI-1000X | Help Guide Printable PDF - Page 16
    | Headphones Connect" app to switch between the Normal mode and Voice mode. For details, refer to "Listening to ambient sound during music playback (Ambient Sound Mode)." Hint When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode. 4-697-051-11
  • Sony WI-1000X | Help Guide Printable PDF - Page 17
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Charging the headset The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable. 1 Open the micro-USB port cover. 2 Connect the supplied micro-USB cable to the headset, and then connect
  • Sony WI-1000X | Help Guide Printable PDF - Page 18
    , BLUETOOTH paring and connection, music playback, etc.) while charging or if kept connected to the computer after charging is complete. The noise canceling function cannot be used while charging or if kept connected to the computer after charging is complete. If the headset detects a problem while
  • Sony WI-1000X | Help Guide Printable PDF - Page 19
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Available operating time The available operating times of the headset on a fully-charged battery are as follows: BLUETOOTH connection Music Playback time Codec Qualcomm aptX™ audio/aptX HD/LDAC™ DSEE HX Noise canceling function/
  • Sony WI-1000X | Help Guide Printable PDF - Page 20
    check which codec is used for a connection or switch the DSEE HX function. Note Usage hours may be different depending on the settings and conditions of use. Related Topic Supported codecs About the DSEE HX function What you can do with "Sony | Headphones Connect" app 4-697-051-11(2) Copyright 2017
  • Sony WI-1000X | Help Guide Printable PDF - Page 21
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset or press the button while the headset is on, the indicator (blue) flashes two times,
  • Sony WI-1000X | Help Guide Printable PDF - Page 22
    C: 70% to 50% D: 50% to 20% E: 20% or lower (needs to charge) Hint You can also check the remaining battery charge with the "Sony | Headphones Connect" app. Android smartphones and iPhone/iPod touch support this app. Note If you connect the headset to an iPhone or iPod touch with "Media audio" (A2DP
  • Sony WI-1000X | Help Guide Printable PDF - Page 23
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X System requirements for battery charge using USB The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time. Personal Computer with pre-installed with any of the following
  • Sony WI-1000X | Help Guide Printable PDF - Page 24
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Turning on the headset 1 Press and hold the button for about 2 seconds until the indicator (blue) flashes. Related Topic Turning off the headset 4-697-051-11(2) Copyright 2017 Sony Corporation 24
  • Sony WI-1000X | Help Guide Printable PDF - Page 25
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Turning off the headset 1 Press and hold the button for about 2 seconds until the indicator (blue) turns off. Related Topic Turning on the headset 4-697-051-11(2) Copyright 2017 Sony Corporation 25
  • Sony WI-1000X | Help Guide Printable PDF - Page 26
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X How to make a wireless connection to BLUETOOTH devices You can enjoy music and hands-free calling with the headset wirelessly by using your device's BLUETOOTH function. Device registration (pairing) When using the BLUETOOTH function for the
  • Sony WI-1000X | Help Guide Printable PDF - Page 27
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible
  • Sony WI-1000X | Help Guide Printable PDF - Page 28
    (One-touch connection switching). Related Topic How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device via BLUETOOTH connection 4-697-051-11(2) Copyright 2017 Sony Corporation 28
  • Sony WI-1000X | Help Guide Printable PDF - Page 29
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Disconnecting the smartphone by one touch (NFC) You can disconnect the headset from the connected smartphone by touching the headset with it. 1 Unlock the screen of the smartphone if it is locked. 2 Touch the headset with the smartphone.
  • Sony WI-1000X | Help Guide Printable PDF - Page 30
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Switching the device by one touch (NFC) When the headset is connected with a BLUETOOTH device, if you touch an NFC-compatible smartphone on the headset, the headset is connected with the smartphone that touched on the headset most recently
  • Sony WI-1000X | Help Guide Printable PDF - Page 31
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for
  • Sony WI-1000X | Help Guide Printable PDF - Page 32
    the smartphone are paired with each other and connected. You hear voice guidance "BLUETOOTH connected". If they are not connected, see "Connecting to a paired Android smartphone." If [WI-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a "Passcode," a "PIN code
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    Initializing the headset to restore factory settings 4-697-051-11(2) Copyright 2017 Sony Corporation 33
  • Sony WI-1000X | Help Guide Printable PDF - Page 34
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting to a paired Android connected to the last connected device, you hear voice guidance "BLUETOOTH connected". Check the connection status on the Android smartphone. If not connected, proceed to step 3. 3 Display the devices paired
  • Sony WI-1000X | Help Guide Printable PDF - Page 35
    , refer to the operating instructions supplied with your smartphone. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device via BLUETOOTH connection 4-697-051-11(2) Copyright 2017 Sony Corporation 35
  • Sony WI-1000X | Help Guide Printable PDF - Page 36
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first
  • Sony WI-1000X | Help Guide Printable PDF - Page 37
    and the iPhone are paired with each other and connected. You hear voice guidance "BLUETOOTH connected". If they are not connected, see "Connecting to a paired iPhone." If [WI-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a "Passcode," a "PIN code," or
  • Sony WI-1000X | Help Guide Printable PDF - Page 38
    Listening to music from a device via BLUETOOTH connection Initializing the headset to restore factory settings 4-697-051-11(2) Copyright 2017 Sony Corporation 38
  • Sony WI-1000X | Help Guide Printable PDF - Page 39
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting to a paired iPhone 1 Unlock the connected to the last connected device, you hear voice guidance "BLUETOOTH connected". Check the connection status on the iPhone. If not connected, proceed to step 3. 3 Display the devices paired
  • Sony WI-1000X | Help Guide Printable PDF - Page 40
    perform pairing again. For details, refer to the operating instructions supplied with your iPhone. Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an iPhone Listening to music from a device via BLUETOOTH connection 4-697-051-11(2) Copyright 2017 Sony
  • Sony WI-1000X | Help Guide Printable PDF - Page 41
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection
  • Sony WI-1000X | Help Guide Printable PDF - Page 42
    3. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. 4. Select [WI-1000X], then click [Pair]. If passkey (*) input is required on the display of the computer, input "0000." 42
  • Sony WI-1000X | Help Guide Printable PDF - Page 43
    computer are paired with each other and connected. You hear voice guidance "BLUETOOTH connected". If they are not connected, refer to "Connecting to a paired computer (Windows 10)." If [WI-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a "Passcode," a "PIN
  • Sony WI-1000X | Help Guide Printable PDF - Page 44
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH
  • Sony WI-1000X | Help Guide Printable PDF - Page 45
    [Devices] of [PC settings]. 4. Select [Add a device]. 5. Select [WI-1000X]. If passkey (*) input is required on the display of the computer, input "0000." The headset and the computer are paired with each other and connected. You hear voice guidance "BLUETOOTH connected". If they are not connected
  • Sony WI-1000X | Help Guide Printable PDF - Page 46
    the pairing information of the headset from the BLUETOOTH device, and then pair them again. The headset can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired computer
  • Sony WI-1000X | Help Guide Printable PDF - Page 47
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection
  • Sony WI-1000X | Help Guide Printable PDF - Page 48
    the computer are paired with each other and connected. You hear voice guidance "BLUETOOTH connected". If they are not connected, see "Connecting to a paired computer (Windows 7)." If [WI-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a "Passcode," a "PIN code
  • Sony WI-1000X | Help Guide Printable PDF - Page 49
    make a wireless connection to BLUETOOTH devices Connecting to a paired computer (Windows 7) Listening to music from a device via BLUETOOTH connection Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-697-051-11(2) Copyright 2017 Sony Corporation 49
  • Sony WI-1000X | Help Guide Printable PDF - Page 50
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and
  • Sony WI-1000X | Help Guide Printable PDF - Page 51
    2. Right-click [WI-1000X]. If [WI-1000X] is not displayed, right-click on the [Sound] screen, then select [Show Disabled Devices]. 3. Click [Connect]. The connection is established. 51
  • Sony WI-1000X | Help Guide Printable PDF - Page 52
    . Note If the sound quality for music playback is low, make sure that the function that supports music playback connections (A2DP) is available on your computer. For details, refer to the operating instructions supplied with your computer. If the last-connected BLUETOOTH device is put near the
  • Sony WI-1000X | Help Guide Printable PDF - Page 53
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is
  • Sony WI-1000X | Help Guide Printable PDF - Page 54
    3. Select [Control Panel] in the [Settings] charm. 4. Select [Hardware and Sound], then [Devices and Printers]. 5. Right-click [WI-1000X] in the [Devices and Printers] screen. 54
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    . Note If the sound quality for music playback is low, make sure that the function that supports music playback connections (A2DP) is available on your computer. For details, refer to the operating instructions supplied with your computer. If the last-connected BLUETOOTH device is put near the
  • Sony WI-1000X | Help Guide Printable PDF - Page 56
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting to a paired computer (Windows 7) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and
  • Sony WI-1000X | Help Guide Printable PDF - Page 57
    . Note If the sound quality for music playback is low, make sure that the function that supports music playback connections (A2DP) is available on your computer. For details, refer to the operating instructions supplied with your computer. If the last-connected BLUETOOTH device is put near the
  • Sony WI-1000X | Help Guide Printable PDF - Page 58
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing and connecting with other BLUETOOTH devices Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection
  • Sony WI-1000X | Help Guide Printable PDF - Page 59
    the headset from the BLUETOOTH device, and then pair them again. The headset can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic How to make a wireless connection to BLUETOOTH devices Connecting to a paired BLUETOOTH device Listening to music
  • Sony WI-1000X | Help Guide Printable PDF - Page 60
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting to a paired BLUETOOTH device 1 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You
  • Sony WI-1000X | Help Guide Printable PDF - Page 61
    How to make a wireless connection to BLUETOOTH devices Pairing and connecting with other BLUETOOTH devices Listening to music from a device via BLUETOOTH connection 4-697-051-11(2) Copyright 2017 Sony Corporation 61
  • Sony WI-1000X | Help Guide Printable PDF - Page 62
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Connecting the headset to both a music player and a smartphone or mobile phone When you connect the headset to 2 BLUETOOTH devices, you can use them differently. For example, one for listening to music (with the A2DP BLUETOOTH connection)
  • Sony WI-1000X | Help Guide Printable PDF - Page 63
    ] (HFP) or [Media audio] (A2DP). Example: To connect "Media audio" (A2DP) only Touch [Settings] - [Bluetooth] - the setting icon next to [WI-1000X]. On the [Paired Bluetooth device] screen, uncheck [Phone audio]. 4 Terminate the BLUETOOTH connection of the smartphone. 5 Use the other smartphone to
  • Sony WI-1000X | Help Guide Printable PDF - Page 64
    Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones. 4-697-051-11(2) Copyright 2017 Sony Corporation 64
  • Sony WI-1000X | Help Guide Printable PDF - Page 65
    audio] (HFP) or [Media audio] (A2DP). Example: To connect "Media audio" (A2DP) only Touch [Settings] - [Bluetooth] - the setting icon next to [WI-1000X]. On the [Paired Bluetooth device] screen, uncheck [Phone audio]. 4 Use the iPhone to establish a BLUETOOTH connection to the headset. The iPhone is
  • Sony WI-1000X | Help Guide Printable PDF - Page 66
    If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone. 4-697-051-11(2) Copyright 2017 Sony Corporation 66
  • Sony WI-1000X | Help Guide Printable PDF - Page 67
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Disconnecting BLUETOOTH connection (after use) 1 If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support
  • Sony WI-1000X | Help Guide Printable PDF - Page 68
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Using the supplied dedicated headphone cable You can use the headset as noise canceling headphones by connecting a device via the supplied dedicated headphone cable and turn the headset on. The headset supports high resolution audio
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    4-697-051-11(2) Copyright 2017 Sony Corporation 69
  • Sony WI-1000X | Help Guide Printable PDF - Page 70
    Guide Wireless Noise Canceling Stereo Headset WI-1000X Listening to music from a device via BLUETOOTH connection You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH
  • Sony WI-1000X | Help Guide Printable PDF - Page 71
    such as a mobile phone or portable TV that supports SCMS-T content protection. Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the BLUETOOTH device. Volume during a call and volume during music playback can be adjusted independently
  • Sony WI-1000X | Help Guide Printable PDF - Page 72
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied
  • Sony WI-1000X | Help Guide Printable PDF - Page 73
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Disconnecting BLUETOOTH connection (after use) 1 If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support
  • Sony WI-1000X | Help Guide Printable PDF - Page 74
    Guide Wireless Noise Canceling Stereo Headset WI-1000X What is noise canceling? The noise canceling circuit actually senses outside noise with built-in microphones phone. Do not cover the microphones of the headset with your off of the microphones of the headset. A: Microphones Related Topic Using
  • Sony WI-1000X | Help Guide Printable PDF - Page 75
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Using the noise canceling function If turn on/off the noise canceling function with the "Sony | Headphones Connect" app. Note When the headset is connected with the dedicated headphone cable and the noise canceling function is turned on,
  • Sony WI-1000X | Help Guide Printable PDF - Page 76
    is noise canceling? About the Automatic AI noise canceling function Listening to ambient sound during music playback (Ambient Sound Mode) What you can do with "Sony | Headphones Connect" app 4-697-051-11(2) Copyright 2017
  • Sony WI-1000X | Help Guide Printable PDF - Page 77
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X About the Automatic AI noise canceling function or a train is effectively reduced. NC Mode C Noise mainly found in an office environment (PC, copier, air ventilation, etc.) is effectively reduced. Related Topic What is noise canceling? Using
  • Sony WI-1000X | Help Guide Printable PDF - Page 78
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Optimizing the noise canceling function to suit the usage environment (NC optimizer) Turn on the NC another operation while performing the NC Optimizer, the optimizing is canceled. 4-697-051-11(2) Copyright 2017 Sony Corporation 78
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    79
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    Guide Wireless Noise Canceling Stereo Headset WI-1000X Listening to ambient sound during music playback (Ambient Sound Mode) You can hear ambient sound through the microphones by connecting the smartphone (installed with the "Sony | Headphones Connect" app) and the headset via the BLUETOOTH function.
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    not have the "Sony | Headphones Connect" app installed. Related Topic About voice guidance Using the noise canceling function What you can do with "Sony | Headphones Connect" app 4-697-051-11(2) Copyright 2017 Sony Corporation 81
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    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X About the sound quality mode The sound quality mode has the following two modes. You can switch or check the sound quality mode with the "Sony | Headphones Connect" app. Priority on sound quality: prioritizes the sound quality (default).
  • Sony WI-1000X | Help Guide Printable PDF - Page 83
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Supported codecs A codec is an audio coding algorithm used when transmitting sound via a BLUETOOTH connection. The headset supports the following 5 codecs for music playback via an A2DP connection: SBC, AAC, aptX, aptX HD and LDAC. SBC This
  • Sony WI-1000X | Help Guide Printable PDF - Page 84
    Audio quality and reproduces the clear high-range sound that is often lost. The DSEE HX function is available when you set as follows by using the "Sony | Headphones Connect" app. DSEE HX Connection Codec Sound Position Control Surround (VPT) Equalizer AUTO BLUETOOTH connection SBC
  • Sony WI-1000X | Help Guide Printable PDF - Page 85
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Handsfree Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports
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    away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close. Related Topic How to make a wireless connection to BLUETOOTH devices Making a call Functions for a phone call What you can do with "Sony | Headphones Connect" app 4-697-051-11(2) Copyright 2017
  • Sony WI-1000X | Help Guide Printable PDF - Page 87
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Handsfree Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports
  • Sony WI-1000X | Help Guide Printable PDF - Page 88
    Related Topic How to make a wireless connection to BLUETOOTH devices Receiving a call Functions for a phone call 4-697-051-11(2) Copyright 2017 Sony Corporation 88
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    Stereo Headset WI-1000X Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied
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    90
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    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Disconnecting BLUETOOTH connection (after use) 1 If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support
  • Sony WI-1000X | Help Guide Printable PDF - Page 92
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Using the voice assist function (Google App) By using the Google App feature that comes with the Android smartphone, you can speak to the headset's microphone to operate the Android smartphone. 1 Turn the Google App on. On the Android
  • Sony WI-1000X | Help Guide Printable PDF - Page 93
    Guide Wireless Noise Canceling Stereo Headset WI-1000X Using the voice assist function (Siri) By using the Siri feature that comes with iPhone, you can speak to the headset's microphone instructions or support website of the iPhone. 2 Connect the headset to the iPhone via BLUETOOTH connection.
  • Sony WI-1000X | Help Guide Printable PDF - Page 94
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X What you can do with "Sony | Headphones Connect" app When you connect the smartphone (installed with the "Sony | Headphones Connect" app) and the headset via the BLUETOOTH function, you can do the following. Display the remaining battery of
  • Sony WI-1000X | Help Guide Printable PDF - Page 95
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Installing "Sony | Headphones Connect" app 1 Download the "Sony | Headphones Connect" app from Google Play store or App Store, and install the app to your smartphone. For details of the "Sony | Headphones Connect" app, refer to the
  • Sony WI-1000X | Help Guide Printable PDF - Page 96
    and music played on the sending device. Therefore, the image and sound may be misaligned when viewing a movie or playing a game. This headset supports security capabilities that comply with the BLUETOOTH standard to provide a secure connection when the BLUETOOTH wireless technology is used, but
  • Sony WI-1000X | Help Guide Printable PDF - Page 97
    after using the BLUETOOTH device, stop using the BLUETOOTH device immediately. Should any problem persist, consult your nearest Sony dealer. Install questions or problems concerning this headset that are not covered in this manual, please consult your nearest Sony dealer. 4-697-051-11(2) Copyright
  • Sony WI-1000X | Help Guide Printable PDF - Page 98
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Trademarks The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in
  • Sony WI-1000X | Help Guide Printable PDF - Page 99
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Customer support websites Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For
  • Sony WI-1000X | Help Guide Printable PDF - Page 100
    Stereo Headset WI-1000X What can I do to solve a problem? If the headset does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Connect the headset to a computer to charge the battery
  • Sony WI-1000X | Help Guide Printable PDF - Page 101
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X The headset is not turned on. Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again. Related Topic Charging the headset
  • Sony WI-1000X | Help Guide Printable PDF - Page 102
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Charging cannot be done. Check that you are using the micro-USB cable supplied. Check that the micro-USB cable is connected to the headset and the computer firmly. Check that the computer is turned on. Check that the computer is not in
  • Sony WI-1000X | Help Guide Printable PDF - Page 103
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub. Related Topic Charging the headset 4-697-051-11(2) Copyright 2017 Sony Corporation 103
  • Sony WI-1000X | Help Guide Printable PDF - Page 104
    Canceling Stereo Headset WI-1000X The headset cannot be recognized by a computer. The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again. Check that the headset and the computer are directly connected, not via a USB hub. A problem may have
  • Sony WI-1000X | Help Guide Printable PDF - Page 105
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X The remaining battery charge of the headset is not displayed on the screen of an iPhone or iPod touch. The remaining battery charge is shown only on the screen of an iPhone or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free
  • Sony WI-1000X | Help Guide Printable PDF - Page 106
    for a BLUETOOTH device. Pair the headset and the BLUETOOTH device again. Check that the dedicated headphone cable is connected firmly. Related Topic How to make a wireless connection to BLUETOOTH devices Listening to music from a device via BLUETOOTH connection 4-697-051-11(2) Copyright 2017 Sony
  • Sony WI-1000X | Help Guide Printable PDF - Page 107
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Low sound level Turn up the volume of the headset and the connected device. 4-697-051-11(2) Copyright 2017 Sony Corporation 107
  • Sony WI-1000X | Help Guide Printable PDF - Page 108
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Low sound quality Turn down the volume of the connected device. Keep the headset away from a microwave oven, Wi-Fi device, etc. Bring the headset and the BLUETOOTH device closer together. Remove any obstacles between the headset and the
  • Sony WI-1000X | Help Guide Printable PDF - Page 109
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Sound skips frequently during playback. Set the headset to the "Priority on stable connection" mode. For details, refer to "About the sound quality mode." Remove any obstacles between the antenna of the BLUETOOTH device to be connected and
  • Sony WI-1000X | Help Guide Printable PDF - Page 110
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X The noise canceling effect is not sufficient. Make sure that the noise canceling function is turned on ( Using the noise canceling function About the Automatic AI noise canceling function 4-697-051-11(2) Copyright 2017 Sony Corporation 110
  • Sony WI-1000X | Help Guide Printable PDF - Page 111
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Pairing cannot be done. Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other. When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode
  • Sony WI-1000X | Help Guide Printable PDF - Page 112
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N-Mark of the headset. Check
  • Sony WI-1000X | Help Guide Printable PDF - Page 113
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Unable to make a BLUETOOTH connection Check that the headset is turned on. Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on. If the headset automatically connects to the last connected BLUETOOTH device, you may
  • Sony WI-1000X | Help Guide Printable PDF - Page 114
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc. 4-697-051-11(2) Copyright 2017 Sony Corporation 114
  • Sony WI-1000X | Help Guide Printable PDF - Page 115
    Stereo Headset WI-1000X The BLUETOOTH wireless communication range is short, or the sound skips. Set the headset to the "Priority on stable connection" mode. For details, refer to "About the sound quality mode." Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the
  • Sony WI-1000X | Help Guide Printable PDF - Page 116
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X The headset does not operate properly. Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset. Related Topic Resetting the headset Initializing
  • Sony WI-1000X | Help Guide Printable PDF - Page 117
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X No voice from callers Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that output of the BLUETOOTH device is set for
  • Sony WI-1000X | Help Guide Printable PDF - Page 118
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Low voice from callers Turn up the volume of the headset and the connected device. 4-697-051-11(2) Copyright 2017 Sony Corporation 118
  • Sony WI-1000X | Help Guide Printable PDF - Page 119
    WI-1000X Resetting the headset If the headset cannot be turned on, or if it cannot be operated even when it is turned on, connect the headset to a booted computer using the supplied micro-USB cable, then press the button and NC/AMBIENT button simultaneously. The headset will be reset. Pairing
  • Sony WI-1000X | Help Guide Printable PDF - Page 120
    Help Guide Wireless Noise Canceling Stereo Headset WI-1000X Initializing the headset to reset to the factory settings. All pairing information is deleted. In this case, delete the pairing information for the headset on the device which has been connected, then pair the headset with the device
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Help Guide
Wireless Noise Canceling Stereo Headset
WI-1000X
Use this manual if you encounter any problems, or have any questions.
This Help Guide is also available as a PDF, which can be downloaded
here
.
Getting started
What you can do with the BLUETOOTH function
About voice guidance
Supplied accessories
Checking the package contents
Replacing the earbuds
Storing the cables
Parts and controls
Location and function of parts
About the indicator
Power/Charging
Charging the headset
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