Sony WI-OE600 Help Guide

Sony WI-OE600 Manual

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  • Sony WI-OE600 | Help Guide - Page 1
    Help Guide Wireless Stereo Headset WI-OE600 Model: YY2962 Use this manual if you encounter any problems, or have any questions. Getting started What you can do with the BLUETOOTH® function About the voice guidance Supplied accessories Checking the package contents Parts
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    connection Listening to music from a device via Bluetooth connection Controlling the audio device (Bluetooth connection) Disconnecting Bluetooth connection (after use) Supported codecs Making phone calls Receiving a call Making a call Functions for a phone call Making a video call on your computer
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    information Precautions To prevent burning or malfunction due to getting wet If the headset gets wet Licenses Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power/Charging Unable to turn on the headset. Charging cannot be done. Charging time is too long. The
  • Sony WI-OE600 | Help Guide - Page 4
    5-043-991-11(1) Copyright 2022 Sony Corporation 4
  • Sony WI-OE600 | Help Guide - Page 5
    Help Guide Wireless Stereo Headset WI-OE600 What you can do with the BLUETOOTH® function The headset uses Bluetooth wireless technology, allowing you to do the the phone You can make and receive calls hands-free with a smartphone or mobile phone. 5-043-991-11(1) Copyright 2022 Sony Corporation 5
  • Sony WI-OE600 | Help Guide - Page 6
    Help Guide Wireless Stereo Headset WI-OE600 About the voice guidance You will hear a voice guidance in the following situations via the headset. When the headset " When automatically turning off due to low battery: "Please recharge headset. Power off" 5-043-991-11(1) Copyright 2022 Sony Corporation 6
  • Sony WI-OE600 | Help Guide - Page 7
    Help Guide Wireless Stereo Headset WI-OE600 Checking the package contents After opening the package, check that all of the items in the list are Stereo Headset USB Type-C® cable (USB-A to USB-C®) (approx. 20 cm (7.88 in.)) (1) Carrying pouch (1) 5-043-991-11(1) Copyright 2022 Sony Corporation 7
  • Sony WI-OE600 | Help Guide - Page 8
    Help Guide Wireless Stereo Headset WI-OE600 Location and function of parts 1. Right unit/remote control component 2. (right) mark 3. Neckband 4. Microphone Picks up the sound of your voice when talking on the
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    . Built-in antenna A Bluetooth antenna is built into the headset. Related Topic About the indicator Checking the remaining battery charge 5-043-991-11(1) Copyright 2022 Sony Corporation 9
  • Sony WI-OE600 | Help Guide - Page 10
    Help Guide Wireless Stereo Headset WI-OE600 About the indicator You can check various statuses of the headset by the indicator. : Turns on in blue / : Turns on in orange / -: Turns off Turning
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    Initialization completed (flashes 4 times in blue) For details, see "Initializing the headset to restore factory settings". Related Topic Checking the remaining battery charge Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 11
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    Help Guide Wireless Stereo Headset WI-OE600 Wearing the headset 1 Wear the headset on your ears. 1. Position the neckband at the rear of your head, and bring down the headset from above
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    5-043-991-11(1) Copyright 2022 Sony Corporation 13
  • Sony WI-OE600 | Help Guide - Page 14
    Help Guide Wireless Stereo Headset WI-OE600 Charging the headset The headset contains a built-in lithium-ion rechargeable battery. Use the supplied USB Type-C cable to charge the headset before use. 1 Open
  • Sony WI-OE600 | Help Guide - Page 15
    charging due to the following causes, the indicator (orange) flashes. In this case, charge once again within the charging temperature range. If the problem persists, consult your nearest Sony dealer. Ambient temperature exceeds the charging temperature range of 5 °C - 35 °C (41 °F - 95 °F). There is
  • Sony WI-OE600 | Help Guide - Page 16
    make sure to connect them directly. Charging will not be properly completed when the headset is connected through a USB hub. 5-043-991-11(1) Copyright 2022 Sony Corporation 16
  • Sony WI-OE600 | Help Guide - Page 17
    Help Guide Wireless Stereo Headset WI-OE600 Available operating time The available operating times of the headset with the battery fully different from the time described above depending on the conditions of use. Related Topic Supported codecs 5-043-991-11(1) Copyright 2022 Sony Corporation 17
  • Sony WI-OE600 | Help Guide - Page 18
    Help Guide Wireless Stereo Headset WI-OE600 Checking the remaining battery charge You can check iPhone or iPod touch running iOS 11 or later. For more details, refer to the operating instructions supplied with the iPhone or iPod touch. The remaining charge which is displayed may differ from the
  • Sony WI-OE600 | Help Guide - Page 19
    , repeatedly charge and discharge the battery multiple times to properly display the remaining battery charge. Related Topic About the indicator 5-043-991-11(1) Copyright 2022 Sony Corporation 19
  • Sony WI-OE600 | Help Guide - Page 20
    Help Guide Wireless Stereo Headset WI-OE600 Turning on the headset 1 Press and hold the (power) button for about 2 seconds until the indicator (blue) flashes. Related Topic Turning off the headset 5-043-991-11(1) Copyright 2022 Sony Corporation 20
  • Sony WI-OE600 | Help Guide - Page 21
    Help Guide Wireless Stereo Headset WI-OE600 Turning off the headset 1 Press and hold the (power) button for about 2 seconds until the indicator (blue) turns off. Related Topic Turning on the headset 5-043-991-11(1) Copyright 2022 Sony Corporation 21
  • Sony WI-OE600 | Help Guide - Page 22
    Help Guide Wireless Stereo Headset WI-OE600 How to make operation to register a device is called "pairing". Pair the headset and the device manually. Connecting to a paired device Once a device is paired, it is not necessary a paired Bluetooth device 5-043-991-11(1) Copyright 2022 Sony Corporation 22
  • Sony WI-OE600 | Help Guide - Page 23
    Guide Wireless Stereo Headset WI-OE600 of the headset. The headset is charged sufficiently. The operating instructions of the Android smartphone is in hand. 1 Enter pairing mode Bluetooth) button for about 7 seconds to enter pairing mode manually. The indicator (blue) repeatedly flashes twice in a row
  • Sony WI-OE600 | Help Guide - Page 24
    ". If [WI-OE600] does not appear on the Android smartphone screen, try again from the beginning of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". Hint The operation above is an example. For more details, refer to the operating instructions supplied with
  • Sony WI-OE600 | Help Guide - Page 25
    Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 25
  • Sony WI-OE600 | Help Guide - Page 26
    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired Android smartphone 1 Unlock the screen of the Android smartphone if it is locked. 2 Turn on the headset. Press and hold the (power)
  • Sony WI-OE600 | Help Guide - Page 27
    4 Touch [WI-OE600]. You will hear the voice guidance say, "Bluetooth connected". Hint The operation above is an example. For more details, refer to the operating instructions supplied with the Android Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation 27
  • Sony WI-OE600 | Help Guide - Page 28
    Guide Wireless Stereo Headset WI-OE600 feet) of the headset. The headset is charged sufficiently. The operating instructions of the iPhone is in hand. 1 Enter pairing mode on Bluetooth) button for about 7 seconds to enter pairing mode manually. The indicator (blue) repeatedly flashes twice in a row
  • Sony WI-OE600 | Help Guide - Page 29
    paired iPhone ". If [WI-OE600] does not appear on the iPhone screen, try again from the beginning of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". Hint The operation above is an example. For more details, refer to the operating instructions supplied with the
  • Sony WI-OE600 | Help Guide - Page 30
    Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 30
  • Sony WI-OE600 | Help Guide - Page 31
    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. Press and hold the (power) button for
  • Sony WI-OE600 | Help Guide - Page 32
    4 Touch [WI-OE600]. You will hear the voice guidance say, "Bluetooth connected". Hint The operation above is an example. For more details, refer to the operating instructions supplied with the iPhone. Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation 32
  • Sony WI-OE600 | Help Guide - Page 33
    Guide Wireless Stereo Headset WI-OE600 supports calling connections (HFP/HSP). The computer is placed within 1 m (3 feet) of the headset. The headset is charged sufficiently. The operating instructions for about 7 seconds to enter pairing mode manually. The indicator (blue) repeatedly flashes twice in
  • Sony WI-OE600 | Help Guide - Page 34
    3. Click the [Bluetooth & other devices] tab, click the [Bluetooth] switch to turn on the Bluetooth function, then click [Add Bluetooth or other device]. 4. Click [Bluetooth]. 5. Click [WI-OE600]. 34
  • Sony WI-OE600 | Help Guide - Page 35
    (Windows 10)". If [WI-OE600] does not appear on the computer screen, try again from the beginning of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". Hint The operation above is an example. For more details, refer to the operating instructions supplied with the
  • Sony WI-OE600 | Help Guide - Page 36
    Listening to music from a device via Bluetooth connection Making a video call on your computer Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 36
  • Sony WI-OE600 | Help Guide - Page 37
    Guide Wireless Stereo Headset WI-OE600 supports calling connections (HFP/HSP). The computer is placed within 1 m (3 feet) of the headset. The headset is charged sufficiently. The operating instructions for about 7 seconds to enter pairing mode manually. The indicator (blue) repeatedly flashes twice in
  • Sony WI-OE600 | Help Guide - Page 38
    2. Select [Change PC Settings] of the [Settings] charm. 3. Select [PC and devices] of the [PC Settings] screen. 4. Select [Bluetooth]. 5. Select [WI-OE600], then select [Pair]. 38
  • Sony WI-OE600 | Help Guide - Page 39
    WI-OE600] does not appear on the computer screen, try again from the beginning of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". Hint The operation above is an example. For more details, refer to the operating instructions (1) Copyright 2022 Sony Corporation 39
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    40
  • Sony WI-OE600 | Help Guide - Page 41
    Guide Wireless Stereo Headset WI-OE600 supports calling connections (HFP/HSP). The computer is placed within 1 m (3 feet) of the headset. The headset is charged sufficiently. The operating instructions for about 7 seconds to enter pairing mode manually. The indicator (blue) repeatedly flashes twice in
  • Sony WI-OE600 | Help Guide - Page 42
    (Mac)". If [WI-OE600] does not appear on the computer screen, try again from the beginning of step . * A Passkey may be called "Passcode", "PIN code", "PIN number", or "Password". Hint The operation above is an example. For more details, refer to the operating instructions supplied with the
  • Sony WI-OE600 | Help Guide - Page 43
    Bluetooth connection Making a video call on your computer Disconnecting Bluetooth connection (after use) Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 43
  • Sony WI-OE600 | Help Guide - Page 44
    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired computer (Windows 10) Before adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up if the computer is in standby (sleep)
  • Sony WI-OE600 | Help Guide - Page 45
    2. From the [Choose your output device] drop-down menu, select [Headphones (WI-OE600 Stereo)]. If [Headphones (WI-OE600 Stereo)] is not displayed on the drop-down menu, click [Sound Control Panel] and then right-click on the [Playback] tab of the [Sound] screen
  • Sony WI-OE600 | Help Guide - Page 46
    The connection is established. You will hear the voice guidance say, "Bluetooth connected". Hint 46
  • Sony WI-OE600 | Help Guide - Page 47
    check that the A2DP function which supports music playback connections is enabled in the computer settings. For more details, refer to the operating instructions supplied with the computer. If the Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation 47
  • Sony WI-OE600 | Help Guide - Page 48
    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired computer (Windows 8.1) Before adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. 1 Wake the computer up if the computer is in standby (sleep)
  • Sony WI-OE600 | Help Guide - Page 49
    4. Right-click [WI-OE600]. If [WI-OE600] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then check [Show Disconnected Devices]. 5. Select [Connect] from the displayed menu. 49
  • Sony WI-OE600 | Help Guide - Page 50
    . Note If the music playback sound quality is poor, check that the A2DP function which supports music playback connections is enabled in the computer settings. For more details, refer to the operating instructions supplied with the computer. If the last-connected Bluetooth device is placed near the
  • Sony WI-OE600 | Help Guide - Page 51
    Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation 51
  • Sony WI-OE600 | Help Guide - Page 52
    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired computer (Mac) Compatible OS adaptor or are unsure if your computer has a built-in Bluetooth adaptor, refer to the operating instructions supplied with the computer. Set the computer speaker to the ON mode. If the computer speaker
  • Sony WI-OE600 | Help Guide - Page 53
    from the Dock at the bottom of the screen. 2. Click [WI-OE600] on the [Bluetooth] screen while pressing the computer Control button and A2DP function which supports music playback connections is enabled in the computer settings. For more details, refer to the operating instructions supplied with the
  • Sony WI-OE600 | Help Guide - Page 54
    5-043-991-11(1) Copyright 2022 Sony Corporation 54
  • Sony WI-OE600 | Help Guide - Page 55
    Guide Wireless Stereo Headset WI-OE600 The operating instructions of the Bluetooth manually. The indicator (blue) repeatedly flashes twice in a row. You will hear the voice guidance say, "Bluetooth pairing". 2 Perform the pairing procedure on the Bluetooth device to search for this headset. [WI-OE600
  • Sony WI-OE600 | Help Guide - Page 56
    ". Hint The operation above is an example. For more details, refer to the operating instructions supplied with the Bluetooth device. To delete all Bluetooth pairing information, see "Initializing the the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 56
  • Sony WI-OE600 | Help Guide - Page 57
    Help Guide Wireless Stereo Headset WI-OE600 Connecting to a paired Bluetooth device 1 Turn on the headset. Press Hint The operation above is an example. For more details, refer to the operating instructions supplied with the Bluetooth device. Note If the last-connected Bluetooth device is placed
  • Sony WI-OE600 | Help Guide - Page 58
    Related Topic How to make a wireless connection to Bluetooth devices Pairing and connecting with a Bluetooth device Listening to music from a device via Bluetooth connection Disconnecting Bluetooth connection (after use) 5-043-991-11(1) Copyright 2022 Sony Corporation 58
  • Sony WI-OE600 | Help Guide - Page 59
    Help Guide Wireless Stereo Headset WI-OE600 Connecting the headset to both a music player multipoint connection to the headset for each device. The connecting devices need to support the Bluetooth function. 1 Pair the headset with both the music player and -11(1) Copyright 2022 Sony Corporation 59
  • Sony WI-OE600 | Help Guide - Page 60
    Help Guide Wireless Stereo Headset WI-OE600 Connecting the headset to 2 Android smartphones (multipoint connection) Touch [Settings] - [Device connection] - [Bluetooth] - the setting icon next to [WI-OE600]. On the [Paired devices] screen, uncheck [Call audio]. 4 Operate the smartphone to terminate
  • Sony WI-OE600 | Help Guide - Page 61
    The operation above is an example. For more details, refer to the operating instructions supplied with the Android smartphone. Note When using multipoint connection, the remaining battery (A2DP). Related Topic Checking the remaining battery charge 5-043-991-11(1) Copyright 2022 Sony Corporation 61
  • Sony WI-OE600 | Help Guide - Page 62
    to [WI-OE600]. On the [Paired devices] screen, uncheck [Call audio]. 4 Operate the iPhone to establish a Bluetooth connection with the headset. The iPhone is connected with the function unchecked in step . Hint The operation above is an example. For more details, refer to the operating instructions
  • Sony WI-OE600 | Help Guide - Page 63
    Note When using multipoint connection, the remaining battery charge of the headset will not be correctly displayed on the screen of the device that is connected for listening to music (A2DP). Related Topic Checking the remaining battery charge 5-043-991-11(1) Copyright 2022 Sony Corporation 63
  • Sony WI-OE600 | Help Guide - Page 64
    Guide Wireless Stereo Headset WI-OE600 Listening to music from a device via Bluetooth connection If your Bluetooth device supports operation may vary depending on the Bluetooth device. Refer to the operating instructions supplied with the Bluetooth device. 1 Connect the headset to a Bluetooth
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    . D: Tactile dot When the volume reaches the maximum or minimum, an alarm sounds. Hint The headset supports SCMS-T content protection. You can enjoy music and other audio on the headset from a device such as a audio device (Bluetooth connection) 5-043-991-11(1) Copyright 2022 Sony Corporation 65
  • Sony WI-OE600 | Help Guide - Page 66
    WI-OE600 Controlling the audio device (Bluetooth connection) If your Bluetooth device supports the device operating function (compatible profile: AVRCP), the following operations are available. The available functions may vary depending on the Bluetooth device, so refer to the operating instructions
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    Help Guide Wireless Stereo Headset WI-OE600 Disconnecting Bluetooth connection (after use) 1 Disconnect the Bluetooth connection by operating the Bluetooth device. When disconnected, you the Bluetooth device. Related Topic Turning off the headset 5-043-991-11(1) Copyright 2022 Sony Corporation 67
  • Sony WI-OE600 | Help Guide - Page 68
    Guide Wireless Stereo Headset WI-OE600 Supported codecs A codec is an "audio coding algorithm" used when transmitting sound wirelessly via Bluetooth connection. The headset supports devices. All Bluetooth devices support SBC. AAC This is If the connected device supports a codec of higher sound
  • Sony WI-OE600 | Help Guide - Page 69
    Help Guide Wireless Stereo Headset WI-OE600 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP
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    with your clothing, etc. Related Topic How to make a wireless connection to Bluetooth devices Making a call Functions for a phone call 5-043-991-11(1) Copyright 2022 Sony Corporation 70
  • Sony WI-OE600 | Help Guide - Page 71
    Help Guide Wireless Stereo Headset WI-OE600 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the Bluetooth profile HFP (Hands-free Profile) or HSP (Headset Profile), via Bluetooth connection. If your smartphone or mobile phone supports both HFP and HSP,
  • Sony WI-OE600 | Help Guide - Page 72
    with your clothing, etc. Related Topic How to make a wireless connection to Bluetooth devices Receiving a call Functions for a phone call 5-043-991-11(1) Copyright 2022 Sony Corporation 72
  • Sony WI-OE600 | Help Guide - Page 73
    Guide Wireless Stereo Headset WI-OE600 Functions for a phone call The functions available during a call may vary depending on the profile supported with the headset. Refer to the operating instructions supplied with the smartphone or mobile phone. Supported profile: HFP (Hands-free Profile) During
  • Sony WI-OE600 | Help Guide - Page 74
    Press the (call) button once to finish a call. Related Topic Receiving a call Making a call 5-043-991-11(1) Copyright 2022 Sony Corporation 74
  • Sony WI-OE600 | Help Guide - Page 75
    Help Guide Wireless Stereo Headset WI-OE600 Making a video call on your computer When you make a microphone settings, and only [WI-OE600] may be displayed. If this is the case, select [WI-OE600]. As for frequently asked questions and answers, refer to the customer support website. * Depending on
  • Sony WI-OE600 | Help Guide - Page 76
    5-043-991-11(1) Copyright 2022 Sony Corporation 76
  • Sony WI-OE600 | Help Guide - Page 77
    Help Guide Wireless Stereo Headset WI-OE600 Disconnecting Bluetooth connection (after use) 1 Disconnect the Bluetooth connection by operating the Bluetooth device. When disconnected, you the Bluetooth device. Related Topic Turning off the headset 5-043-991-11(1) Copyright 2022 Sony Corporation 77
  • Sony WI-OE600 | Help Guide - Page 78
    Help Guide Wireless Stereo Headset WI-OE600 Using the voice assist function (Google app) By using the Google app may be required. For details on the Google app, refer to the operating instructions or the support website of the Android smartphone, or the Google Play store website. The Google app may
  • Sony WI-OE600 | Help Guide - Page 79
    voice assist function. Be careful because the headset will turn off when you press and hold the (play/call) button. 5-043-991-11(1) Copyright 2022 Sony Corporation 79
  • Sony WI-OE600 | Help Guide - Page 80
    Help Guide Wireless Stereo Headset WI-OE600 Using the voice assist function (Siri) By using the is an example. For details, refer to the operating instructions of the iPhone. Note: For details on Siri, refer to the operating instructions or support website of the iPhone. 2 Connect the headset to the
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    5-043-991-11(1) Copyright 2022 Sony Corporation 81
  • Sony WI-OE600 | Help Guide - Page 82
    Help Guide Wireless Stereo Headset WI-OE600 Precautions image when viewing movies or playing games. The headset supports security functions that comply with the Bluetooth standard as a careful when communicating using Bluetooth wireless technology. Sony shall assume no responsibility for any damages
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    has magnets. If you bring a magnetic card close to the headset, the card magnet may be affected and become unusable. 5-043-991-11(1) Copyright 2022 Sony Corporation 83
  • Sony WI-OE600 | Help Guide - Page 84
    Help Guide Wireless Stereo Headset WI-OE600 To prevent burning or malfunction due to getting wet On water resistant performance of the headset Avoid situations such as the following and be careful
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    5-043-991-11(1) Copyright 2022 Sony Corporation 85
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    Help Guide Wireless Stereo Headset WI-OE600 If the headset gets wet On water resistant , etc.) The water resistant performance of the headset is based on measurements performed by Sony under the conditions described above. Note that malfunctions resulting from water immersion caused by customer
  • Sony WI-OE600 | Help Guide - Page 87
    , wipe it clean with a soft dry cloth. If the headset is cracked or deformed, refrain from using the headset near water, or contact your nearest Sony dealer. 5-043-991-11(1) Copyright 2022
  • Sony WI-OE600 | Help Guide - Page 88
    Help Guide Wireless Stereo Headset WI-OE600 Licenses This product contains software that Sony uses under a licensing agreement the license. https://rd1.sony.net/help/mdr/sl/22/ Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any
  • Sony WI-OE600 | Help Guide - Page 89
    Help Guide Wireless Stereo Headset WI-OE600 Trademarks Microsoft and owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. USB Type-C® and USB respective holders. In this manual, TM and ® marks are not specified. 5-043-991-11
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    Help Guide Wireless Stereo Headset WI-OE600 Customer support websites For customers in the U.S.A, Canada, and Latin America: https://www.sony.com/am/support 5-043-991-11(1) Copyright 2022 Sony Corporation 90
  • Sony WI-OE600 | Help Guide - Page 91
    Wireless Stereo Headset WI-OE600 What can I do to solve a problem? If the headset does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Charge the headset. You may be able to resolve
  • Sony WI-OE600 | Help Guide - Page 92
    Help Guide Wireless Stereo Headset WI-OE600 Unable to turn on the headset. Make sure the battery is fully charged. The headset cannot be turned on while Turning on the headset Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 92
  • Sony WI-OE600 | Help Guide - Page 93
    Help Guide Wireless Stereo Headset WI-OE600 Charging cannot be done. Common Be and the computer are directly connected, and not via a USB hub. There may be a problem with the USB port of the connected computer. Try connecting to another USB port on the -991-11(1) Copyright 2022 Sony Corporation 93
  • Sony WI-OE600 | Help Guide - Page 94
    Help Guide Wireless Stereo Headset WI-OE600 Charging time is too long. When charging with a computer, check that the headset and the computer are directly connected, again in cases other than those stated above. Related Topic Charging the headset 5-043-991-11(1) Copyright 2022 Sony Corporation 94
  • Sony WI-OE600 | Help Guide - Page 95
    Help Guide Wireless Stereo Headset WI-OE600 The available operating time is short (the duration 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the usage hours of the built-in rechargeable battery decrease significantly
  • Sony WI-OE600 | Help Guide - Page 96
    Help Guide Wireless Stereo Headset WI-OE600 No sound Check that both the headset and the connected device are turned on. When playing music, check video call on your computer Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 96
  • Sony WI-OE600 | Help Guide - Page 97
    Help Guide Wireless Stereo Headset WI-OE600 Low sound level Adjust the volume of the headset and the connected device. Connect the Bluetooth device to device. Related Topic Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 97
  • Sony WI-OE600 | Help Guide - Page 98
    Help Guide Wireless Stereo Headset WI-OE600 Low sound quality, or noise or unusual sound can establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer. Related Topic Listening to music from a device via Bluetooth connection
  • Sony WI-OE600 | Help Guide - Page 99
    Help Guide Wireless Stereo Headset WI-OE600 Sound skips frequently. Remove any obstacles between the antenna of the connecting Bluetooth device and the built- . Related Topic Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 99
  • Sony WI-OE600 | Help Guide - Page 100
    Help Guide Wireless Stereo Headset WI-OE600 Pairing cannot be done. Bring the headset and the Bluetooth device within 1 m (3 feet) from each other. When to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 100
  • Sony WI-OE600 | Help Guide - Page 101
    Help Guide Wireless Stereo Headset WI-OE600 Unable to make a Bluetooth connection. Check that the headset is turned on. Check that the Bluetooth device to Bluetooth devices Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 101
  • Sony WI-OE600 | Help Guide - Page 102
    Help Guide Wireless Stereo Headset WI-OE600 The headset does not operate properly. Reset the headset. This operation does not delete pairing information. If . Related Topic Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 102
  • Sony WI-OE600 | Help Guide - Page 103
    Help Guide Wireless Stereo Headset WI-OE600 Cannot hear a person during a call/low voice from callers, your voice does not reach the person during a call a call Making a call Resetting the headset Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 103
  • Sony WI-OE600 | Help Guide - Page 104
    Help Guide Wireless Stereo Headset WI-OE600 Resetting the headset If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset. 1 Connect the
  • Sony WI-OE600 | Help Guide - Page 105
    Related Topic Initializing the headset to restore factory settings 5-043-991-11(1) Copyright 2022 Sony Corporation 105
  • Sony WI-OE600 | Help Guide - Page 106
    Help Guide Wireless Stereo Headset WI-OE600 Initializing the headset to restore factory settings If the headset does not operate headset does not operate correctly even after initializing, consult your nearest Sony dealer. Related Topic Resetting the headset 5-043-991-11(1) Copyright 2022
  • Sony WI-OE600 | Help Guide - Page 107
    Help Guide Wireless Stereo Headset WI-OE600 Specifications Headset Power source: DC 3.7 V: Built-in lithium-ion rechargeable battery DC 5 V: When charged using USB Operating band: 2.4 GHz band (2.4000 GHz - 2.4835 GHz) Compatible Bluetooth profiles2): A2DP AVRCP HFP HSP Supported Codec3): SBC 107
  • Sony WI-OE600 | Help Guide - Page 108
    Bluetooth communications between devices. 3) Codec: Audio signal compression and conversion format Design and specifications are subject to change without notice. 5-043-991-11(1) Copyright 2022 Sony Corporation 108
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Help Guide
Wireless Stereo Headset
WI-OE600
Model: YY2962
Use this manual if you encounter any problems, or have any questions.
Getting started
What you can do with the
BLUETOOTH®
function
About the voice guidance
Supplied accessories
Checking the package contents
Parts and controls
Location and function of parts
About the indicator
Wearing the headset
Power/Charging
Charging the headset
Available operating time
Checking the remaining battery charge
Turning on the headset
Turning off the headset
Making connections
How to make a wireless connection to
Bluetooth
devices
Android smartphone
Pairing and connecting with an
Android
smartphone
Connecting to a paired
Android
smartphone
iPhone (iOS devices)
Pairing and connecting with an
iPhone
Connecting to a paired
iPhone
1