Sony XAV-AX3250 Help Guide

Sony XAV-AX3250 Manual

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  • Sony XAV-AX3250 | Help Guide - Page 1
    In-Car Receiver XAV-AX3200/XAV-AX3250 Use this manual if you encounter any problems, or have any questions. Note: The picture above is for the North America region. Actual product may vary depending on the region. Getting Started Guide to Parts and Controls Main Unit and Remote Commander Screen
  • Sony XAV-AX3250 | Help Guide - Page 2
    Tuning the Channel from the Channel List or Category List Setting a Parental Control Using SXM Option Functions Listening to the DAB/DAB+ Radio (XAV-AX3250(EUR)) Listening to the DAB/DAB+ Radio Searching for Station by Station Group Searching for Station by Station Name Using DAB Option Functions
  • Sony XAV-AX3250 | Help Guide - Page 3
    Settings (Bluetooth) Additional Information Canceling the Demonstration Mode Updating the Firmware Precautions Supported Formats for USB Playback About iPhone Notice on License Maintenance Specifications Copyrights Troubleshooting Troubleshooting General There is no beep sound. The fuse has
  • Sony XAV-AX3250 | Help Guide - Page 4
    -AX3200(IN)) RDS PTY displays [PTY not found.]. Seek starts after a few seconds of listening. (XAV-AX3250(EUR)) There are no traffic announcements. (XAV-AX3250(EUR)) DAB/DAB+ Radio (XAV-AX3250(EUR)) Stations cannot be received. No traffic announcements. Picture There is no picture or picture noise
  • Sony XAV-AX3250 | Help Guide - Page 5
    playback The connected A/V device cannot be played. SiriusXM Connect Vehicle Tuner (XAV-AX3200(UC)/XAV-AX3250(UC)) A mature channel is not blocked although parental control setting has been made. Apple CarPlay The Apple CarPlay icon does not appear on the HOME screen. Android Auto The Android Auto
  • Sony XAV-AX3250 | Help Guide - Page 6
    DAB radio (XAV-AX3250(EUR)) Support Websites Customer Support Websites About the "Support by Sony" App 5-027-266-11(1) Copyright 2021 Sony Corporation 6
  • Sony XAV-AX3250 | Help Guide - Page 7
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Main Unit and Remote Commander Main unit The VOL (volume) + button has a tactile dot. RM-X170 remote commander (XAV-AX3200(UC)/XAV-AX3200(E)/XAV-AX3200(E17)/XAVAX3200(IN)/XAV-AX3250(UC)) The remote commander can be used to operate the audio controls.
  • Sony XAV-AX3250 | Help Guide - Page 8
    [Seek By] is set to [Station Gp]). (XAV-AX3250(EUR)) [USB]: fast-reverse/fast-forward. [Bluetooth]: fast-reverse/fast-forward. 6. OPTION Displays the OPTION screen. VOICE Press and hold to activate the voice command function for Apple CarPlay and Android Auto. 7. OFF Turns the source off
  • Sony XAV-AX3250 | Help Guide - Page 9
    . [SXM] (SiriusXM): select a preset channel or move to the previous/next channel. (XAV-AX3200(UC)/XAV- AX3250(UC)) [USB]: select a folder or move to the previous/next file. ENTER Enters the VOL (volume) +/− Related Topic Screen Displays 5-027-266-11(1) Copyright 2021 Sony Corporation 9
  • Sony XAV-AX3250 | Help Guide - Page 10
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Screen Displays Playback screen: HOME screen: OPTION screen: 1. Status indication Icon in the display Detail (attenuate) Lights up when the sound is attenuated. (Alternative Frequencies)
  • Sony XAV-AX3250 | Help Guide - Page 11
    Displays the time which are set on the Date/Time setting. 5. (instruction for smartphone connection) (XAV-AX3200(UC)/XAV-AX3200(E17)/XAV-AX3200(IN)/XAVAX3250(UC)) Displays the instruction for connecting Apple CarPlay, Android Auto or WebLink™. 6. (return to the playback screen) Switches from
  • Sony XAV-AX3250 | Help Guide - Page 12
    SXM Bluetooth USB WebLink Rear Camera A/V IN Phone Settings XAV-AX3250(EUR): Icon in the display Name Android Auto Apple CarPlay Radio DAB+ Bluetooth Phone USB WebLink A/V IN Rear Camera Settings XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN): Icon in the display Name Android
  • Sony XAV-AX3250 | Help Guide - Page 13
    the EXTRA BASS setting. 12. (EQ10/Subwoofer) Changes the EQ10/Subwoofer setting. Related Topic General Settings (General) Sound Settings (Sound) 5-027-266-11(1) Copyright 2021 Sony Corporation 13
  • Sony XAV-AX3250 | Help Guide - Page 14
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Performing Initial Settings You need to perform initial settings before operating the unit for the first time (General) Sound Settings (Sound) Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) 5-027-266-11(1) Copyright 2021 Sony Corporation 14
  • Sony XAV-AX3250 | Help Guide - Page 15
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Preparing a Bluetooth® Device You can enjoy music or perform device" if not otherwise specified). For details on connecting, refer to the operating instructions supplied with the device. Before connecting the device, turn down the volume of this
  • Sony XAV-AX3250 | Help Guide - Page 16
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Pairing and Connecting with a BLUETOOTH Device When connecting a BLUETOOTH device for the first time, mutual from either the unit or the BLUETOOTH device. BLUETOOTH pairing is not possible while Apple CarPlay or Android Auto is running. 16
  • Sony XAV-AX3250 | Help Guide - Page 17
    5-027-266-11(1) Copyright 2021 Sony Corporation 17
  • Sony XAV-AX3250 | Help Guide - Page 18
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Connecting with a Paired BLUETOOTH Device To use a paired device, connection with this unit is required. this unit instead. To capture your voice during handsfree calling You need to install the microphone (supplied). 5-027-266-11(1) Copyright 2021
  • Sony XAV-AX3250 | Help Guide - Page 19
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Using a Rear View Camera Installation of the rear view camera (not supplied) is required before use. The picture from the rear to The R (reverse) position). You press HOME,then touch [Rear Camera]. 5-027-266-11(1) Copyright 2021 Sony Corporation 19
  • Sony XAV-AX3250 | Help Guide - Page 20
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Listening to the Radio Press HOME, then touch [Radio]. Reception controls/indications A. Current band Change the band (FM1, FM2, FM3, AM1 or AM2). B. Current frequency, program service name*, RDS (Radio Data System) indication* * Only available during
  • Sony XAV-AX3250 | Help Guide - Page 21
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Tuning 1 Select the desired band (FM1, FM2, FM3, AM1 or AM2). 2 Perform tuning. To tune automatically Touch SEEK-/SEEK+. Scanning stops when the unit receives a station. To tune manually to finely To store manually While receiving the station
  • Sony XAV-AX3250 | Help Guide - Page 22
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 [AF] (XAV-AX3250(EUR)) Selects [ON] to continuously retune the station to the strongest signal in a network. (Only available during FM reception.) [TA] (XAV-AX3250 .) [Regional] (XAV-AX3250(EUR)) Selects [ON XAV-AX3250
  • Sony XAV-AX3250 | Help Guide - Page 23
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 For more information, visit www.siriusxm.com After installing your SiriusXM Connect Vehicle Tuner and antenna (aerial), activation message, your radio will display: [Subscription Updated Press Enter to Continue]. Once subscribed, you Sony Corporation 23
  • Sony XAV-AX3250 | Help Guide - Page 24
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Tuning Channels for SiriusXM Reception controls/indications A. (list) Open the channel list or category list. B. CH− (previous current channel in that preset. H. Category name, content information 5-027-266-11(1) Copyright 2021 Sony Corporation 24
  • Sony XAV-AX3250 | Help Guide - Page 25
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Tuning the Channel by Inputting its Channel Number 1 Touch the area with the channel number and channel name to 9) and press ENTER on the remote commander. Related Topic Tuning Channels for SiriusXM 5-027-266-11(1) Copyright 2021 Sony Corporation 25
  • Sony XAV-AX3250 | Help Guide - Page 26
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Tuning the Channel from the Channel List or Category List 1 Touch (list) on the SiriusXM radio screen. The category list appears. 2 Touch the desired category.
  • Sony XAV-AX3250 | Help Guide - Page 27
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Setting a Parental Control The parental control feature allows you to limit access to SiriusXM channels with passcode confirmation display appears. 3. Enter your new passcode again, then touch [OK]. 5-027-266-11(1) Copyright 2021 Sony Corporation 27
  • Sony XAV-AX3250 | Help Guide - Page 28
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Using SXM Option Functions The following functions are available by touching (option) on the SiriusXM radio screen. [ off. [Pass Code Change] Changes the passcode for the Parental Control feature. 5-027-266-11(1) Copyright 2021 Sony Corporation 28
  • Sony XAV-AX3250 | Help Guide - Page 29
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Listening to the DAB/DAB+ Radio Press HOME, then touch [DAB+]. Hint Set [Antenna Power] to [ON] (default) or [OFF] depending on the type of
  • Sony XAV-AX3250 | Help Guide - Page 30
    5-027-266-11(1) Copyright 2021 Sony Corporation 30
  • Sony XAV-AX3250 | Help Guide - Page 31
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Searching for Station by Station Group Before operation, set [ station group and release when the desired station group is displayed. To store a station manually While receiving the station that you want to store, touch and hold the desired preset
  • Sony XAV-AX3250 | Help Guide - Page 32
    XAV-AX3200/XAV-AX3250 Searching for Station by Station Name Before operation, set [Seek By] to [A-Z] for searching by station name. 1 Touch (list). The station list appears. 2 Touch the desired station. To search from playback screen Touch SEEK+/− to switch to the previous/next station. To update
  • Sony XAV-AX3250 | Help Guide - Page 33
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Using DAB Option Functions The following functions are available by touching (option) on the DAB/DAB+ radio screen. (aerial) input terminal: [ON], [OFF]. Related Topic Using Radio Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation 33
  • Sony XAV-AX3250 | Help Guide - Page 34
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Playing a USB Device MSC (Mass Storage Class) type USB devices* compliant with the USB standard can be used. * e.g., a USB flash drive, digital media player Note For details on the compatibility of your USB device, visit the support site. Check the
  • Sony XAV-AX3250 | Help Guide - Page 35
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Playing a BLUETOOTH Device You can play contents on a connected device that supports device does not stop. BLUETOOTH pairing is not possible while Apple CarPlay is running. To match the volume level of the BLUETOOTH device Copyright 2021 Sony Corporation 35
  • Sony XAV-AX3250 | Help Guide - Page 36
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Playing an A/V Device 1 Turn off the A/V device. 2 Turn down the volume on the unit. 3 Connect the A/V device to the A/V IN terminal on the unit. 4 Press
  • Sony XAV-AX3250 | Help Guide - Page 37
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Repeat Play and Shuffle Play 1 During playback, touch (repeat) or (shuffle) repeatedly until the desired play mode play modes differ depending on the selected sound source and connected device. 5-027-266-11(1) Copyright 2021 Sony Corporation 37
  • Sony XAV-AX3250 | Help Guide - Page 38
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Searching for a File from the List Screen 1 During USB playback, touch (list). The list screen of the currently or (video) to list up by file type. 2 Touch the desired item. Playback starts. 5-027-266-11(1) Copyright 2021 Sony Corporation 38
  • Sony XAV-AX3250 | Help Guide - Page 39
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Other Settings during Playback When playing back a video from an A/V device connected to the A/V IN terminal, or from a device: −10 to +15. (Available only when the parking brake is applied.) 5-027-266-11(1) Copyright 2021 Sony Corporation 39
  • Sony XAV-AX3250 | Help Guide - Page 40
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Preparing a Mobile Phone To use a mobile phone, connect it with this unit. Note The handsfree calling functions are not available when the Apple CarPlay or Android Auto function is activated. In this case, use the handsfree calling functions of the
  • Sony XAV-AX3250 | Help Guide - Page 41
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Receiving a Call 1 Touch (call) when a call is received. The phone call starts. Note The ringtone and talker [Sound]. To reject/end a call Touch (end a call). Related Topic Preparing a Mobile Phone 5-027-266-11(1) Copyright 2021 Sony Corporation 41
  • Sony XAV-AX3250 | Help Guide - Page 42
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Making a Call 1 Press HOME, then touch [ , see "To add phone numbers to Favorites" below. * The mobile phone needs to support PBAP (Phone Book Access Profile). 3 Touch (call). The phone call starts. To add 266-11(1) Copyright 2021 Sony Corporation 42
  • Sony XAV-AX3250 | Help Guide - Page 43
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  • Sony XAV-AX3250 | Help Guide - Page 44
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Available Operations during a Call To adjust the ringtone volume Press VOL (volume) +/− while receiving a call. To adjust the call automatically Touch (option), then set [Auto Answer] to [ON]. 5-027-266-11(1) Copyright 2021 Sony Corporation 44
  • Sony XAV-AX3250 | Help Guide - Page 45
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Apple CarPlay Apple CarPlay lets you use your iPhone in the car in a way that allows you to stay focused on the road. Notes on using Apple CarPlay Check the Apple CarPlay website for supported iOS versions. Update to the latest iOS version before use.
  • Sony XAV-AX3250 | Help Guide - Page 46
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Android Auto™ Android Auto extends the Android platform into the car in a way that's purpose-built for driving. Notes on using Android Auto Check the Android Auto website for supported OS versions. Update to the latest OS version before use. Your
  • Sony XAV-AX3250 | Help Guide - Page 47
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 WebLink™ The "WebLink Host" app allows you to enjoy the "WebLink Apps" such as a video or music player on the connected iPhone/Android phone. Notes on using WebLink™ Check the WebLink™ website for supported OS versions. Update to the latest OS version
  • Sony XAV-AX3250 | Help Guide - Page 48
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Using Gesture Command You can perform frequently-used operations by swiping your finger on the reception/playback display. Note The gesture commands explained below are not available on the screens of Apple CarPlay, Android Auto and WebLink™. Swipe
  • Sony XAV-AX3250 | Help Guide - Page 49
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Basic Setting Operation You can set items in the following setup categories: General Settings (General), Sound Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) Canceling the Demonstration Mode 5-027-266-11(1) Copyright 2021 Sony Corporation 49
  • Sony XAV-AX3250 | Help Guide - Page 50
    Time Sets the date and clock time: [Auto(RDS)], [Manual]. (XAV-AX3250(EUR)): [Auto(DAB)], [Manual]. Date Format Selects the format: [DD-MM-YYYY], [ camera: [OFF], [Normal], [Reverse] (mirror image). [Guide Line Adjust] adjusts the guide on the picture from the rear view camera. Touch the near
  • Sony XAV-AX3250 | Help Guide - Page 51
    /10kHz]. SXM Reset (XAV-AX3200(UC)/XAV-AX3250(UC)) Initializes the SiriusXM Connect Vehicle Tuner settings (preset channels/parental lock): [Reset], [Cancel]. Factory Reset Initializes all the settings to the factory settings. Firmware Version Updates and confirms the firmware version. Open Source
  • Sony XAV-AX3250 | Help Guide - Page 52
    5-027-266-11(1) Copyright 2021 Sony Corporation 52
  • Sony XAV-AX3250 | Help Guide - Page 53
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Sound Settings (Sound) EXTRA BASS Reinforces bass sound in synchronization with the volume level: [OFF], [1], [2]. EQ10/Subwoofer Selects an equalizer curve and adjusts the subwoofer
  • Sony XAV-AX3250 | Help Guide - Page 54
    Detail Media Adjusts the volume of media: 0 to 50. Radio Announcements (XAV-AX3250(EUR)) Adjusts the volume of radio announcements: 0 to 50. Phone Call [Rear], [All]. Guidance during Call Activates the notices of Apple CarPlay through navigation guidance or alert sounds during a phone call: [ON
  • Sony XAV-AX3250 | Help Guide - Page 55
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Visual Settings (Visual) Wallpaper Changes the wallpaper by touching the desired color. Setting a photo data as the wallpaper (XAV-AX3200(UC)/XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN)/XAVAX3250 5-027-266-11(1) Copyright 2021 Sony Corporation 55
  • Sony XAV-AX3250 | Help Guide - Page 56
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 BLUETOOTH Settings (Bluetooth) Bluetooth Connection Activates the BLUETOOTH signal: [OFF], [ON], [Pairing] (enters into of connected BLUETOOTH devices, etc. Related Topic Basic Setting Operation 5-027-266-11(1) Copyright 2021 Sony Corporation 56
  • Sony XAV-AX3250 | Help Guide - Page 57
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Canceling the Demonstration Mode 1 Press HOME, then touch [Settings]. 2 Touch [General], then touch [Demo] to set to [OFF]. 3 To exit the setup menu, touch (back) twice. Related Topic General Settings (General) 5-027-266-11(1) Copyright 2021 Sony
  • Sony XAV-AX3250 | Help Guide - Page 58
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Updating the Firmware To update the firmware, visit the support site, then follow the online instructions. Note During the update, do not remove the USB device. Related Topic Customer Support Websites 5-027-266-11(1) Copyright 2021 Sony Corporation
  • Sony XAV-AX3250 | Help Guide - Page 59
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Precautions Power antenna (aerial) extends automatically. When you transfer ownership or dispose of your car with the unit installed, initialize all the settings to the factory settings by performing the factory reset. Do not splash liquid onto the
  • Sony XAV-AX3250 | Help Guide - Page 60
    Touch the screen directly with your fingertip. Multi-touch operation is not supported on this unit. Do not touch the screen with sharp objects such as have any questions or problems concerning your unit that are not covered in this Help Guide, consult your nearest Sony dealer. Related Topic
  • Sony XAV-AX3250 | Help Guide - Page 61
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Supported Formats for USB Playback WMA (.wma)*1 *2 Bit rate: 48 kbps - 192 kbps (Supports variable bit rate (VBR))*3 Sampling frequency*4 : 44.1 kHz MP3 (.mp3)*1 *2 Bit rate: 48 kbps - 320 kbps (Supports variable bit rate (VBR))*3 Sampling frequency*4
  • Sony XAV-AX3250 | Help Guide - Page 62
    Note Some files may not be played back even though their file formats are supported by the unit. 5-027-266-11(1) Copyright 2021 Sony Corporation 62
  • Sony XAV-AX3250 | Help Guide - Page 63
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 About iPhone Compatible iPhone models: iPhone SE (2nd generation), iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone the use of this accessory with an Apple product may affect wireless performance. 5-027-266-11(1) Copyright 2021 Sony Corporation 63
  • Sony XAV-AX3250 | Help Guide - Page 64
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Notice on License This product contains software that Sony uses under a licensing If you have any questions or problems concerning your unit that are not covered in this Help Guide, consult your nearest Sony dealer. Related Topic General Settings (
  • Sony XAV-AX3250 | Help Guide - Page 65
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Maintenance Replacing the lithium battery (CR2025) of the remote commander (XAV-AX3200(UC)/XAVAX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN)/XAV-AX3250(UC)) When be swallowed, immediately consult a doctor. 5-027-266-11(1) Copyright 2021 Sony Corporation 65
  • Sony XAV-AX3250 | Help Guide - Page 66
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Specifications FOR THE CUSTOMERS IN THE USA. 3 (RGB) × 480) Color system PAL/NTSC automatic select for CAMERA IN terminal Radio section XAV-AX3200(UC)/XAV-AX3250(UC): FM Tuning range 87.5 MHz - 107.9 MHz Usable sensitivity 7 dBf Signal-to-noise
  • Sony XAV-AX3250 | Help Guide - Page 67
    531 kHz - 1,602 kHz (at 9 kHz step) 530 kHz - 1,710 kHz (at 10 kHz step) AM tuning step 9 kHz/10 kHz switchable Sensitivity 32 μV XAV-AX3250(EUR): DAB/DAB+ Tuning range 174.928 MHz - 239.200 MHz Antenna (aerial) terminal External antenna (aerial) connector FM Tuning range 87.5 MHz - 108
  • Sony XAV-AX3250 | Help Guide - Page 68
    × 4 in × 5 1/2 in) (w/h/d) Approx. 182 mm × 111 mm × 120 mm (7 1/4 in × 4 3/8 in × 4 3/4 in) (w/h/d) Approx. 1.0 kg (2 lb 4 oz) Main unit (1) Parts for installation and connections (1 set) Remote commander (1): RM-X170 (XAV-AX3200(UC)/XAV-AX3200(E)/XAVAX3200(E17)/XAV-AX3200(IN)/XAV-AX3250(UC)) 68
  • Sony XAV-AX3250 | Help Guide - Page 69
    Optional SiriusXM Connect Vehicle Tuner: SXV100, SXV200, SXV300 (XAV-AX3200(UC)/XAV- accessories/equipment AX3250(UC)) Ask the dealer for detailed information. Design and specifications are subject to change without notice. 5-027-266-11(1) Copyright 2021 Sony Corporation 69
  • Sony XAV-AX3250 | Help Guide - Page 70
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. Other trademarks Apple Inc., registered in the U.S. and other countries. Apple CarPlay is a trademark of Apple Inc. IOS is a trademark or
  • Sony XAV-AX3250 | Help Guide - Page 71
    GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM All other trademarks are trademarks of their respective owners. 5-027-266-11(1) Copyright 2021 Sony Corporation 71
  • Sony XAV-AX3250 | Help Guide - Page 72
    In-Car Receiver XAV-AX3200/XAV-AX3250 Troubleshooting Do the following before you request a repair service. Read the relevant instruction and troubleshooting topics in this Help Guide. Issues may be resolved by updating the software. When you install the "Support by Sony" app on your smartphone
  • Sony XAV-AX3250 | Help Guide - Page 73
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There is no beep sound. An optional power amplifier is connected and you are not using the built-in amplifier. 5-027-266-11(1) Copyright 2021 Sony Corporation 73
  • Sony XAV-AX3250 | Help Guide - Page 74
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The fuse has blown. / The unit makes noise when the position of the ignition is switched. The power supply leads are not matched correctly with the car's accessory power connector. 5-027-266-11(1) Copyright 2021 Sony Corporation 74
  • Sony XAV-AX3250 | Help Guide - Page 75
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The display disappears from/does not appear on the monitor. The monitor off function is activated. Touch anywhere on the display to turn the display back on. Related Topic Main Unit and Remote Commander Screen Displays 5-027-266-11(1) Copyright 2021 Sony
  • Sony XAV-AX3250 | Help Guide - Page 76
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Menu items cannot be selected. Unavailable menu items are displayed in gray. 5-027-266-11(1) Copyright 2021 Sony Corporation 76
  • Sony XAV-AX3250 | Help Guide - Page 77
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The USB functions do not work properly. Do not use a USB extension cable as it may cause deterioration of signal quality. Use a shorter USB cable when connecting the USB device, or replace the USB cable with a new one. 5-027-266-11(1) Copyright 2021 Sony
  • Sony XAV-AX3250 | Help Guide - Page 78
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The unit cannot be operated. Press and hold HOME for more than 10 seconds to restart the unit. For your safety, do not restart the unit while you are driving. 5-027-266-11(1) Copyright 2021 Sony Corporation 78
  • Sony XAV-AX3250 | Help Guide - Page 79
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The clock set automatically is not accurate. The clock data on radio waves is not accurate. Press HOME, select [Settings] [General] [Date/Time] that, touch (register/setup) and adjust the clock manually. [Set Date/Time], then set to [Manual]. After
  • Sony XAV-AX3250 | Help Guide - Page 80
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The touch screen does not react to your touch correctly. Touch one part of the touch screen at a time the display. Touch the pressure sensitive screen firmly. Related Topic Visual Settings (Visual) 5-027-266-11(1) Copyright 2021 Sony Corporation 80
  • Sony XAV-AX3250 | Help Guide - Page 81
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Multi-touch is not recognized. Multi-touch operation is not supported on this unit. 5-027-266-11(1) Copyright 2021 Sony Corporation 81
  • Sony XAV-AX3250 | Help Guide - Page 82
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The radio reception is poor. / Static noise occurs. Connect the antenna (aerial) firmly. 5-027-266-11(1) Copyright 2021 Sony Corporation 82
  • Sony XAV-AX3250 | Help Guide - Page 83
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The stations cannot be received. (XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN)) The tuning step setting has been erased. Set the tuning step again. Related Topic General Settings (General) 5-027-266-11(1) Copyright 2021 Sony Corporation 83
  • Sony XAV-AX3250 | Help Guide - Page 84
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 PTY displays [PTY not found.]. The current station is not an RDS station, or the radio reception is poor. 5-027-266-11(1) Copyright 2021 Sony Corporation 84
  • Sony XAV-AX3250 | Help Guide - Page 85
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Seek starts after a few seconds of listening. (XAV-AX3250(EUR)) The station is non-TP or has a weak signal. Deactivate TA. Related Topic Using Radio Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation 85
  • Sony XAV-AX3250 | Help Guide - Page 86
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There are no traffic announcements. (XAV-AX3250(EUR)) Activate TA. The station does not broadcast any traffic announcements despite being TP. Tune into another station. Related Topic Using Radio Option Functions 5-027-266-11(1) Copyright 2021 Sony
  • Sony XAV-AX3250 | Help Guide - Page 87
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Stations cannot be received. See [No Station] for details when the DAB signal cannot be received. Related Topic DAB radio (XAV-AX3250(EUR)) 5-027-266-11(1) Copyright 2021 Sony Corporation 87
  • Sony XAV-AX3250 | Help Guide - Page 88
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 No traffic announcements. Disable DAB announcements. Traffic announcements (TA) are not available while DAB announcements are enabled. Related Topic Using DAB Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation 88
  • Sony XAV-AX3250 | Help Guide - Page 89
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There is no picture or picture noise occurs. A connection has not been made correctly. Check the connection between this unit and other equipment, and set the input selector of the equipment to the source corresponding to this unit. Installation is
  • Sony XAV-AX3250 | Help Guide - Page 90
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The picture does not fit in the screen. The aspect ratio is fixed on the playback source. 5-027-266-11(1) Copyright 2021 Sony Corporation 90
  • Sony XAV-AX3250 | Help Guide - Page 91
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There is no sound, sound skips, or sound cracks. A connection has not been made correctly. Check the connection between this unit and the connected equipment and set the input selector of the equipment to the source corresponding to this unit. Installation
  • Sony XAV-AX3250 | Help Guide - Page 92
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Sound is noisy. Keep cords and cables away from each other. 5-027-266-11(1) Copyright 2021 Sony Corporation 92
  • Sony XAV-AX3250 | Help Guide - Page 93
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Items cannot be played. Reconnect the USB device. 5-027-266-11(1) Copyright 2021 Sony Corporation 93
  • Sony XAV-AX3250 | Help Guide - Page 94
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The USB device takes longer to play. The USB device contains large-sized files or files with a complicated tree structure. 5-027-266-11(1) Copyright 2021 Sony Corporation 94
  • Sony XAV-AX3250 | Help Guide - Page 95
    XAV-AX3200/XAV-AX3250 Audio files cannot be played. USB devices formatted with file systems other than FAT12, FAT16, FAT32 or exFAT are unsupported.* * This unit supports FAT12, FAT16, FAT32 and exFAT, but some USB device may not support all of these. For details, refer to the operating instructions
  • Sony XAV-AX3250 | Help Guide - Page 96
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The smartphone connected to the USB port cannot be played. The USB connection is only available for other than an Android phone, make a BLUETOOTH connection. Related Topic Preparing a Bluetooth® Device 5-027-266-11(1) Copyright 2021 Sony Corporation 96
  • Sony XAV-AX3250 | Help Guide - Page 97
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The other BLUETOOTH device cannot detect this unit. Set [Bluetooth Connection] to [ON]. While connecting to a pair them again. Related Topic Preparing a Bluetooth® Device BLUETOOTH Settings (Bluetooth) 5-027-266-11(1) Copyright 2021 Sony Corporation 97
  • Sony XAV-AX3250 | Help Guide - Page 98
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Connection is not possible. Check the pairing and connection procedures in the manual of the other device, etc., and perform the operation again. 5-027-266-11(1) Copyright 2021 Sony Corporation 98
  • Sony XAV-AX3250 | Help Guide - Page 99
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The name of the detected device does not appear. Depending on the status of the other device, it may not be possible to obtain the name. 5-027-266-11(1) Copyright 2021 Sony Corporation 99
  • Sony XAV-AX3250 | Help Guide - Page 100
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There is no ringtone. Raise the volume while receiving a call. The speakers are not connected to the unit. [Settings] and select [Phone Call Sound] in [Sound]. Related Topic Sound Settings (Sound) 5-027-266-11(1) Copyright 2021 Sony Corporation 100
  • Sony XAV-AX3250 | Help Guide - Page 101
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The talker's voice volume is low. Raise the volume during a call. 5-027-266-11(1) Copyright 2021 Sony Corporation 101
  • Sony XAV-AX3250 | Help Guide - Page 102
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The other party says that the volume is too low or high. Adjust the [MIC Gain] level. Related Topic Available Operations during a Call 5-027-266-11(1) Copyright 2021 Sony Corporation 102
  • Sony XAV-AX3250 | Help Guide - Page 103
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Echo or noise occurs during call conversations. Reduce the volume. Set [Speech Quality] to [Mode 1] or [Mode 2]. if the air conditioner is loud. Related Topic Available Operations during a Call 5-027-266-11(1) Copyright 2021 Sony Corporation 103
  • Sony XAV-AX3250 | Help Guide - Page 104
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The phone sound quality is poor. Phone sound quality depends on reception conditions of the mobile phone. Move your car to a place where you can enhance the mobile phone's signal if the reception is poor. 5-027-266-11(1) Copyright 2021 Sony
  • Sony XAV-AX3250 | Help Guide - Page 105
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The volume of the connected BLUETOOTH device is low or high. Volume level will differ depending on the BLUETOOTH device. Reduce the volume level differences
  • Sony XAV-AX3250 | Help Guide - Page 106
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The sound skips during audio streaming or the BLUETOOTH connection fails. Reduce the distance between the unit and when this unit is connecting to a mobile phone. This is not a malfunction. 5-027-266-11(1) Copyright 2021 Sony Corporation 106
  • Sony XAV-AX3250 | Help Guide - Page 107
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The connected BLUETOOTH device cannot be controlled during audio streaming. Check that the connected BLUETOOTH device supports AVRCP. 5-027-266-11(1) Copyright 2021 Sony Corporation 107
  • Sony XAV-AX3250 | Help Guide - Page 108
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Some functions do not work. Check that the connecting device supports the functions in question. 5-027-266-11(1) Copyright 2021 Sony Corporation 108
  • Sony XAV-AX3250 | Help Guide - Page 109
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 A call is answered unintentionally. The connecting phone is set to start a call automatically. [Auto Answer] of this unit is set to [ON]. Related Topic Available Operations during a Call 5-027-266-11(1) Copyright 2021 Sony Corporation 109
  • Sony XAV-AX3250 | Help Guide - Page 110
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Pairing failed due to time out. Depending on the connecting device, the time limit for pairing may be short. Try completing the pairing within the time. 5-027-266-11(1) Copyright 2021 Sony Corporation 110
  • Sony XAV-AX3250 | Help Guide - Page 111
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Cannot pair. The unit may not be able to pair with a previously paired BLUETOOTH device after initializing the pairing information of the unit from the BLUETOOTH device, and then pair them again. 5-027-266-11(1) Copyright 2021 Sony Corporation 111
  • Sony XAV-AX3250 | Help Guide - Page 112
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The BLUETOOTH function cannot be operated. Turn the ignition off. Wait for a while, then turn the ignition to the ACC position. 5-027-266-11(1) Copyright 2021 Sony Corporation 112
  • Sony XAV-AX3250 | Help Guide - Page 113
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 No sound is output from the car speakers during a handsfree call. If the sound is output from the mobile phone, set the mobile phone to output the sound from the car speakers. 5-027-266-11(1) Copyright 2021 Sony Corporation 113
  • Sony XAV-AX3250 | Help Guide - Page 114
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The connected A/V device cannot be played. Check that the A/V cable is firmly inserted into the unit. Check that . L: Left audio (White) R: Right audio (Red) V: Video (Yellow) G: Ground (earth) 5-027-266-11(1) Copyright 2021 Sony Corporation 114
  • Sony XAV-AX3250 | Help Guide - Page 115
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 A mature channel is not blocked although parental control setting has been made. If you tune to a mature channel, ] to [Locked] in the SXM option ( ) again. Related Topic Using SXM Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation 115
  • Sony XAV-AX3250 | Help Guide - Page 116
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The Apple CarPlay icon does not appear on the HOME screen. Your iPhone is not compatible with Apple CarPlay. Refer to the manual supplied with your iPhone, or visit the Apple CarPlay website. Disconnect your iPhone from the USB port and reconnect it
  • Sony XAV-AX3250 | Help Guide - Page 117
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The Android Auto icon does not appear on the HOME screen. Check your Android phone and accept the disclaimers and permission requests required to use Android Auto on your Android phone. There is no Android Auto application installed on your Android
  • Sony XAV-AX3250 | Help Guide - Page 118
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 WebLink™ cannot be used. Installing the "WebLink Host" app to your iPhone/Android phone is required. Check the following site and install the "WebLink Host" app be available in your country or region. 5-027-266-11(1) Copyright 2021 Sony Corporation 118
  • Sony XAV-AX3250 | Help Guide - Page 119
    Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There is no sound. / The sound is low. Your iPhone/Android phone is not connected to the unit via BLUETOOTH. Make a BLUETOOTH connection. The volume level of [Bluetooth] is low. Adjust the volume level of [Bluetooth]. 5-027-266-11(1) Copyright 2021 Sony
  • Sony XAV-AX3250 | Help Guide - Page 120
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 General Cannot play this content. The currently selected content cannot be played back, or skipped to the next one. The content is not in a supported file format. Check supported file formats. Device no response The unit does not recognize the
  • Sony XAV-AX3250 | Help Guide - Page 121
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 BLUETOOTH Bluetooth device is not found. The unit cannot detect a connectable BLUETOOTH device. Check the Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-027-266-11(1) Copyright 2021 Sony Corporation 121
  • Sony XAV-AX3250 | Help Guide - Page 122
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 SiriusXM Connect Vehicle Tuner (XAV-AX3200(UC)/XAV-AX3250(UC)) Channel Locked Please Enter the Lock Code The channel that you have requested is Locked by the radio Parental Control feature. See "Setting a Parental
  • Sony XAV-AX3250 | Help Guide - Page 123
    manual for more information on antenna (aerial) installation. Replace the antenna (aerial) if the cable is damaged. SiriusXM products are available at your local car audio retailer or online at https://shop.siriusxm.com/all-parts/ Subscription Updated -266-11(1) Copyright 2021 Sony Corporation 123
  • Sony XAV-AX3250 | Help Guide - Page 124
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 WebLink™ Please install and start the WebLink Host app on your phone. For more information visit www.abaltatech.com/wl Visit www.abaltatech.com/wl, and check the detail. Related Topic WebLink™ 5-027-266-11(1) Copyright 2021 Sony Corporation 124
  • Sony XAV-AX3250 | Help Guide - Page 125
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 DAB radio (XAV-AX3250(EUR)) No Station The DAB signal cannot be received. Perform an auto tune. Check the connection of the Related Topic Listening to the DAB/DAB+ Radio Using DAB Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation 125
  • Sony XAV-AX3250 | Help Guide - Page 126
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Customer Support Websites You can access the following customer support websites to get support information about your system. For customers in the USA/Canada/Latin America: https://www.sony.com/am/support For customers in European countries:
  • Sony XAV-AX3250 | Help Guide - Page 127
    Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 About the "Support by Sony" App When you install the "Support by Sony" app on your smartphone, you can get software update information conveniently. "Support by Sony" app - Find information and get notifications about your product: News & Alerts
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Help Guide
In-Car Receiver
XAV-AX3200/XAV-AX3250
Use this manual if you encounter any problems, or have any questions.
Note: The picture above is for the North America region. Actual product may vary depending on the region.
Getting Started
Guide to Parts and Controls
Main Unit and Remote Commander
Screen Displays
Performing Initial Settings
Preparing a BLUETOOTH Device
Preparing a
Bluetooth®
Device
Pairing and Connecting with a
BLUETOOTH
Device
Connecting with a Paired
BLUETOOTH
Device
Using a Rear View Camera
Radio
1