Sony Xperia Z5 Dual Help Guide
Sony Xperia Z5 Dual Manual
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- Sony Xperia Z5 Dual | Help Guide - Page 1
User guide Xperia™ Z5 Dual E6633/E6683 - Sony Xperia Z5 Dual | Help Guide - Page 2
User Guide 7 Overview 7 Assembly 8 Screen protection 9 Starting Your Device for the First Time 9 Why Do I Need a Google™ Account 10 Device security 12 Making Sure Your Device is Protected 12 Screen Lock 12 Fingerprint Manager 14 Unlocking Your Device Automatically 14 SIM Card Protection - Sony Xperia Z5 Dual | Help Guide - Page 3
Cellular Data Connection 53 Controlling Data Usage 54 Selecting a SIM card for data traffic 55 Selecting Cellular Networks 55 Virtual private networks Do Not Disturb Mode 61 Screen settings 62 Application settings 64 Resetting Your Applications 65 Screen Saver 66 Language settings 66 Date - Sony Xperia Z5 Dual | Help Guide - Page 4
Medical and Emergency Contact Information 86 Favorites 87 Sending contact information 87 Avoiding Duplicate Entries in the Contacts Application 87 Backing up Contacts 88 Messaging and chat 89 Reading and sending messages 89 Organizing your messages 90 Calling from Messaging 90 Messaging - Sony Xperia Z5 Dual | Help Guide - Page 5
Connectivity 124 Mirroring the Screen of Your Device on a TV Using a Cable 124 Mirroring the Screen of Your Device Wirelessly Device as a Wallet 135 Travel and maps 136 Using Location Services 136 Google Maps™ and Navigation 136 Using Data Traffic when Display Size 143 Color Correction 143 5 - Sony Xperia Z5 Dual | Help Guide - Page 6
TalkBack 144 Mono Audio 144 TTY (Teletypewriter) Mode 144 Switch Access 144 Support and Legal 145 Support Application 145 Xperia™ Tips 145 Help in menus and applications 145 Running Diagnostic Tests on Your Device 145 Restarting, Resetting, and Repairing 146 Help us improve our software - Sony Xperia Z5 Dual | Help Guide - Page 7
Getting started About This User Guide This is the Xperia™ Z5 Dual User Guide for the Android™ 7.0 screen, tap . 2 Find and tap . The device model number and name are displayed. Limitations to Services and Features Some of the services and features described in this User Guide may not be supported - Sony Xperia Z5 Dual | Help Guide - Page 8
area Assembly Your device only supports nano SIM cards. To Insert the Nano SIM Card 1 With the device facing down, open the cover for the nano SIM and memory card tray. 2 Drag out the tray using your fingernail. 3 Place the nano SIM card (or cards) in the correct slot (or slots) in the tray, then - Sony Xperia Z5 Dual | Help Guide - Page 9
by tapping Storage > Unmount SD card. Screen protection Before using your device, remove the transparent protection film by pulling up on the protruding tab. It is recommended to protect your device with a Sony-branded screen cover or protector intended for your Xperia™ model. The use of third - Sony Xperia Z5 Dual | Help Guide - Page 10
Enter your SIM card PIN when Xperia™ device from Sony runs on the Android™ platform developed by Google™. A range of Google™ applications and services Xperia™ or Android™ Device Manager services. For more information about Android™ and Google™, go to http://support using the setup guide when you first - Sony Xperia Z5 Dual | Help Guide - Page 11
To remove a Google™ account 1 From your Homescreen, tap . 2 Tap Settings > Accounts > Google. 3 Select the Google™ account that you want to remove. 4 Tap > Remove account. 5 Tap Remove account again to confirm. If you remove your Google™ account, any security features that are linked to your Google™ - Sony Xperia Z5 Dual | Help Guide - Page 12
by my Xperia" or the Android™ Device Manager web service. Using one of these services, you can remotely locate, lock, or clear a lost device. Verifying the Ownership of Your Device Certain protection features require you to either unlock your screen with your PIN, password, or pattern, or enter - Sony Xperia Z5 Dual | Help Guide - Page 13
again. To Change the Screen Lock Pattern 1 From your Home screen, tap . 2 Find and tap Settings > Lock screen & security > Screen lock. 3 Draw your screen unlock pattern. 4 Tap Pattern and follow the instructions on your device. To Create a Screen Lock PIN 1 From your Home screen, tap . 2 Find and - Sony Xperia Z5 Dual | Help Guide - Page 14
for the First Time 1 From your Home screen, tap . 2 Find and tap Settings > Lock screen & security > Fingerprint Manager. 3 Tap Continue, then confirm your pattern, PIN or password if prompted. 4 Follow the on-screen instructions to complete fingerprint registration. When registering a fingerprint - Sony Xperia Z5 Dual | Help Guide - Page 15
have to manually unlock your device if you don't use it for 4 hours and after you restart it. The Smart Lock feature is developed by Google™ and the exact functionality may change over time due to updates from Google™. To Enable Smart Lock 1 Set a pattern, PIN, or password as a screen lock if you - Sony Xperia Z5 Dual | Help Guide - Page 16
you may still need to manually unlock your device before a trusted screen instructions. Making Sure You're Secure when Using Trusted Devices Different Bluetooth® devices support different Bluetooth® standards and security capabilities. There's a chance someone could keep your Xperia™ device unlocked - Sony Xperia Z5 Dual | Help Guide - Page 17
unlock your device. To Add Your Home Location 1 From your Home screen, tap . 2 Find and tap Settings > Location, then tap the slider to enable location services. 3 Tap Mode, then choose High accuracy or Battery 9 To fine-tune the location, tap the back arrow next to the address, drag the location - Sony Xperia Z5 Dual | Help Guide - Page 18
services. 3 Tap Mode, then choose High accuracy or Battery saving Location mode. 4 From your Home screen, tap . 5 Find and tap Settings > Lock screen & security > Smart Lock > Trusted places. 6 Select the place you want to remove. 7 Tap Delete. SIM Card Protection You can lock and unlock each SIM - Sony Xperia Z5 Dual | Help Guide - Page 19
the Xperia™ Care support service to register your device. Also, if your device is stolen, some network providers can use this number to stop the device from accessing the network in your country or region. For devices with two SIM cards, there are two IMEI numbers, one for each SIM card slot. To - Sony Xperia Z5 Dual | Help Guide - Page 20
or regions. To Deactivate Protection by My Xperia 1 Make sure you have an active data connection, and enable location services on your device. 2 From your Home screen, tap . 3 Find and tap Settings > Lock screen & security > Protection by my Xperia > ACTIVATE. 4 Mark the checkbox to agree to - Sony Xperia Z5 Dual | Help Guide - Page 21
multiple users, make sure you are logged in as the owner. 2 Make sure you have an active data connection and location services are enabled. 3 From your Home screen, tap . 4 Find and tap Settings > Google > Security. 5 Tap the sliders beside Remotely locate this device and Allow remote lock and erase - Sony Xperia Z5 Dual | Help Guide - Page 22
Learning the basics Using the touchscreen Tapping • Open or select an item. • Mark or unmark a checkbox or option. • Enter text using the on-screen keyboard. Touching and holding • Move an item. • Activate an item-specific menu. • Activate selection mode, for example, to select several items from a - Sony Xperia Z5 Dual | Help Guide - Page 23
Pinching and spreading • Zoom in or out on web pages, photos, and maps, and when you're taking photos or shooting videos. Swiping • Scroll up or down a list. • Scroll left or right, for example, between Homescreen panes. • Swipe left or right to reveal more options. 23 This is an internet version of - Sony Xperia Z5 Dual | Help Guide - Page 24
screen. Locking and Unlocking the Screen When your device is on and left idle for a set period of time, the screen darkens to save battery to the desktop on a computer screen. Your Homescreen can have up to twenty panes, which extend beyond the regular screen display width. The number of Homescreen - Sony Xperia Z5 Dual | Help Guide - Page 25
widget and select a task such as copying content from your old device or setting up Xperia™ services 2 Dots - Represents the number of Homescreen panes To go to the Home screen • Press . To browse the Home screen Homescreen Panes You can add new panes to your Homescreen (up to a maximum of twenty - Sony Xperia Z5 Dual | Help Guide - Page 26
Now is enabled, the left-most pane is reserved for this service and additional panes cannot be added to the left. For more Back key, the Home key, and the Recent apps key. You can also pop open two applications on the screen at once using the split screen mode, if the application supports - Sony Xperia Z5 Dual | Help Guide - Page 27
key - Select a recently used application 5 Home key - Go back to the Homescreen 6 Back key - Go back to the previous screen within an application or close the application Not all applications support split screen mode. To Use Split-Screen Mode 1 Make sure that the two applications that you want to - Sony Xperia Z5 Dual | Help Guide - Page 28
on your Homescreen until the device vibrates, then tap . 2 Tap the App recommendations slider. To Open an Application from the Application Screen • When the Application screen is open, flick left or right to find the application, and then tap the application. To Search for an Application from the - Sony Xperia Z5 Dual | Help Guide - Page 29
on the small app window. To Download a Small App 1 To open the recently used applications screen, tap . 2 Tap SMALL APPS. 3 Tap . 4 Tap . 5 Search for the small app you want to download, then follow the instructions to download it and complete the installation. To move a small app • When the small - Sony Xperia Z5 Dual | Help Guide - Page 30
want to rename. 5 Enter the name, then tap OK. 6 Tap . Not all widgets can be renamed. To Delete a Widget 1 To open the recently used applications screen, tap . 2 Tap SMALL APPS. 3 Tap . 4 Tap Delete widget. 5 Select the icon of the widget you want to delete, then tap OK. 6 Tap . Not all widgets - Sony Xperia Z5 Dual | Help Guide - Page 31
, and then drag the item to the folder. To rename a folder on the Home screen 1 Tap the folder to open it. 2 Tap the folder's title bar to show Your Homescreen Wallpaper 1 Touch and hold any empty area on your Home screen until the device vibrates. 2 Tap Wallpapers and select an option. You can - Sony Xperia Z5 Dual | Help Guide - Page 32
the same time. To View Your Screenshot 1 Double-tap the status bar to display the Notification panel. 2 Tap the screenshot. You can also view your screenshots in the Album application. Recording your screen You can use the screen recording feature to capture videos of what's happening on your device - Sony Xperia Z5 Dual | Help Guide - Page 33
4 To close the front camera viewfinder window, tap . To View Recent Screen Recordings 1 Double-tap the status bar to display the Notification panel. 2 Tap the screen recording. You can also view your screen recordings in the Album application. Notifications Notifications inform you of events such as - Sony Xperia Z5 Dual | Help Guide - Page 34
Panel pattern set up as your screen lock in order for this setting to be available. Contents hidden is displayed Display on the Lockscreen 1 From your Home screen, tap . 2 Find and tap Settings > Notifications. 3 Tap , and then tap On the lock screen screen From your Home screen, tap . about battery - Sony Xperia Z5 Dual | Help Guide - Page 35
when the battery level falls below 15 percent. To Enable or Disable the Notification Light 1 From your Homescreen, tap . 2 Find and tap Settings > Notifications > . 3 Tap the slider beside Notification light to enable or disable the function. Icons in the status bar Status icons No SIM card Signal - Sony Xperia Z5 Dual | Help Guide - Page 36
Problem with sign-in or synchronization Depending on your service provider, network, or region, the functions or services represented by some icons in this list may not be available. To Manage Status Bar Icons 1 From your Homescreen, tap . 2 Find and tap Settings > Display > System icons. 3 Mark the - Sony Xperia Z5 Dual | Help Guide - Page 37
may not be included on your device or may not be supported by all networks or service providers in all areas. Use the Album application to manage, device, and get exclusive access to unique content available only with Xperia™ devices. View your current location, find other locations, and calculate - Sony Xperia Z5 Dual | Help Guide - Page 38
View news stories from News Suite. Make phone calls by dialing the number manually or by using the smart dial function. Organize, search, or browse through Use the Support application to access user support on your device. For example, you can access a User guide, troubleshooting information, plus - Sony Xperia Z5 Dual | Help Guide - Page 39
this time, the screen may remain completely dark, not showing the charging icon. Also note that it can take up to 4 hours for a completely drained battery to charge fully. Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony repair center. You should - Sony Xperia Z5 Dual | Help Guide - Page 40
another Sony charger intended for charging your device. If the battery is screen, tap . 2 Find and tap Settings > Battery. An overview appears showing the battery percentage and an estimated battery time. 3 Tap SHOW BATTERY USAGE to view a list of features and services that have consumed battery - Sony Xperia Z5 Dual | Help Guide - Page 41
• Lower the screen brightness level, see Screen settings on page 62. • Turn off Bluetooth®, Wi-Fi, and location services when you don't using, see Application screen on page 28. • Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device's - Sony Xperia Z5 Dual | Help Guide - Page 42
To activate Ultra STAMINA mode 1 From your Home screen, tap . 2 Find and tap Settings > Battery. 3 Tap Ultra STAMINA mode, and then tap this User Guide. The Android™ version might not be affected after an update. For more information about software updates, go to http://support.sonymobile.com - Sony Xperia Z5 Dual | Help Guide - Page 43
computer and follow the on-screen installation instructions. Make sure you are using the USB cable that came with your device and it is properly connected to the device and computer. Maintenance Using a Computer Xperia™ Companion Xperia™ Companion is a software service which provides a collection of - Sony Xperia Z5 Dual | Help Guide - Page 44
use a USB cable intended for your specific Xperia™ model and make sure it is completely dry the Camera app, can save data directly to a memory card. • The dynamic memory (RAM) is about 3 GB paper for your device at www.sonymobile.com/support/. Improving Memory Performance Your device memory tends - Sony Xperia Z5 Dual | Help Guide - Page 45
memory > Transfer data. 4 Mark the files that you want to transfer to the memory card. 5 Tap Transfer. To Stop Applications and Services from Running 1 From your Home screen, tap . 2 Find and tap Settings > Apps. 3 Select an application or service, and then tap FORCE STOP > OK. To format the memory - Sony Xperia Z5 Dual | Help Guide - Page 46
™ Companion main screen. 4 Follow the on-screen instructions to back up data from your device. If you do not have Xperia™ Companion installed, you are requested to install it when you connect your device to the computer. To Restore Your Data Using a Computer 1 Unlock the screen of your device and - Sony Xperia Z5 Dual | Help Guide - Page 47
the SD card is properly inserted in your device. If you are backing up content to an online account, make sure you have signed in to your Google ™ account. 2 From your Home screen, tap . 3 Find and tap Settings > Backup & reset. 4 Under Xperia™ Backup & restore, tap More. 5 Tap Manual backup, then - Sony Xperia Z5 Dual | Help Guide - Page 48
types of data: • Applications • Bookmarks • Wi-Fi networks • Other settings To Back Up Data to a Google™ Account 1 From your Home screen, tap . 2 Find and tap Settings > Backup & reset. 3 Under Google™ Backup & restore, tap Back up my data, then tap the slider. To Enable or Disable Automatic Restore - Sony Xperia Z5 Dual | Help Guide - Page 49
all countries or regions. To Download an Application from Google Play™ 1 From the Home screen, tap . 2 Find and tap Play Store. 3 Find an item you wish to . 4 Tap the item to view its details, and follow the instructions to complete the installation. Some applications may need to access data, - Sony Xperia Z5 Dual | Help Guide - Page 50
, refer to the troubleshooting tips for your device at www.sonymobile.com/ support/ for network coverage, cellular data, and MMS issues. • If STAMINA mode is activated to save power, all cellular data traffic gets paused when the screen is off. If this causes connection problems, try excluding some - Sony Xperia Z5 Dual | Help Guide - Page 51
MMS Settings 1 From your Home screen, tap . 2 Find and tap Settings > More > Mobile networks. 3 Select A SIM Card. 4 Tap Access Point Names refer to the relevant troubleshooting tips for your device at www.sonymobile.com/support/. To Add a Wi-Fi Network Manually 1 From your Home screen, tap . 2 Find - Sony Xperia Z5 Dual | Help Guide - Page 52
any potential obstructions or interference. • Don't cover the Wi-Fi antenna area of your device connected to. Detailed network information is displayed. To Add a Wi-Fi Sleep Policy 1 From the Home screen, tap . 2 Find and tap simply push a button on a WPS-supported device, for example, a router. • - Sony Xperia Z5 Dual | Help Guide - Page 53
WPS-supported device. To Connect to a Wi-Fi Network Using a WPS PIN 1 From your Home screen, displayed in the status bar once you are connected. 5 To stop sharing your data connection, tap the USB tethering slider or disconnect the USB cable. You cannot share your device's data connection and SD card - Sony Xperia Z5 Dual | Help Guide - Page 54
Button, then follow the relevant instructions. Alternatively, tap > WPS PIN Entry, then enter the PIN that appears on the WPS-supported device. To Rename or Secure Usage 1 From your Home screen, tap . 2 Find and tap Settings > Data usage > Data Saver. 3 Select a SIM card to enable a cellular data - Sony Xperia Z5 Dual | Help Guide - Page 55
Settings menu. To Change the SIM Card Used for Data Traffic 1 From your Home screen, tap . 2 Find and tap Settings > Dual SIM > Mobile data traffic. 3 Select the SIM card that you want to use for data traffic. For higher data speeds, select the SIM card that supports the fastest mobile network, such - Sony Xperia Z5 Dual | Help Guide - Page 56
networks, even if you move out of range of the manually selected network. To Activate Automatic Network Selection 1 From your Home screen, tap . 2 Find and tap Settings > More > Mobile networks. 3 Select a SIM card. 4 Tap Service providers. 5 Tap Search mode, then select Automatic. Virtual private - Sony Xperia Z5 Dual | Help Guide - Page 57
To Disconnect from a Virtual Private Network 1 Double-tap the status bar to open the Notification panel. 2 Tap the notification for the VPN connection to turn it off. 57 This is an internet version of this publication. © Print only for private use. - Sony Xperia Z5 Dual | Help Guide - Page 58
to add. 3 Follow the instructions to create or sign in to an account. To Synchronize Manually With an Online Account 1 From your Home screen, tap > Settings > Accounts up a Microsoft® Exchange ActiveSync® (EAS) account on your Xperia™ device, the EAS security settings may limit the lockscreen type - Sony Xperia Z5 Dual | Help Guide - Page 59
an EAS account, and then change the settings of the EAS account as desired. To Set a Synchronization Interval for an EAS Account 1 From your Home screen, tap . 2 Tap Email, then tap . 3 Tap Settings and select an EAS account. 4 Tap Check frequency. 5 Under Off-peak time settings, tap Check frequency - Sony Xperia Z5 Dual | Help Guide - Page 60
the status bar downward using two fingers. 2 Tap . To Select Which Settings to Display on the Quick Settings Panel 1 Using two fingers, drag the status bar fully downward, then tap Edit. 2 In the section at the bottom of the screen, touch and hold the icon for the quick setting that you want to - Sony Xperia Z5 Dual | Help Guide - Page 61
tap Done. To Select the Notification Sound 1 From your Home screen, tap . 2 Find and tap Settings > Sound > Notification will be in Do not disturb mode manually. You can also preset when your device the status bar fully downward to access the Quick Settings panel. 2 Find and tap . 3 Select an option - Sony Xperia Z5 Dual | Help Guide - Page 62
Allowed in Priority only. 3 Tap Calls or Messages. 4 Select an option. Screen settings To Adjust the Screen Brightness Manually Regardless of Lighting Conditions 1 From your Homescreen, tap . 2 Find and tap Settings > Display and tap the Adaptive brightness slider to disable this function, if it is - Sony Xperia Z5 Dual | Help Guide - Page 63
option. To Adjust the White Balance of the Display 1 From your Home screen, tap . 2 Find and tap Settings > Display > White balance. 3 Drag the sliders to the desired positions to adjust the white balance. To revert the white balance setting back to its default values, tap > Default values. Smart - Sony Xperia Z5 Dual | Help Guide - Page 64
is unpinned. If you selected a security option when you activated the screen pinning function, you have to enter your pattern, PIN, or password to unlock the device before the screen can be unpinned. Application settings Some apps will ask for permissions once you start using them. You can allow - Sony Xperia Z5 Dual | Help Guide - Page 65
find Opening links. 4 Select the app for which you want to set the supported links. 5 Set the Opening links property to Open in this app option. Resetting Application Data 1 From your Home screen, tap . 2 Find and tap Settings > Apps. 3 Select an application or service, then tap Storage > CLEAR DATA - Sony Xperia Z5 Dual | Help Guide - Page 66
tap . 2 Find and tap Settings > Display > Screen saver. 3 Tap the slider to enable the function. 4 Select what you want to display when the screen saver is active. To Start the Screen Saver Manually 1 From your Home screen, tap . 2 Find and tap Settings > Display > Screen saver. 3 Tap the slider to - Sony Xperia Z5 Dual | Help Guide - Page 67
desired date. 6 Tap OK. To Set the Time Manually 1 From your Home screen, tap . 2 Find and tap Settings > Date option. X-Reality™ for mobile Sony's X-Reality™ for mobile technology battery consumption. To turn on X-Reality™ for mobile 1 From your Home screen, tap . 2 Find and tap Settings > Display - Sony Xperia Z5 Dual | Help Guide - Page 68
up or down. The manual adjustment of sound output settings Sony are recommended. To Use a Noise-Canceling Headset 1 Connect the noise-canceling headset to your device. 2 From your Home screen via the Notification panel when a noisecanceling User Accounts Your device supports multiple user accounts - Sony Xperia Z5 Dual | Help Guide - Page 69
Settings and see the new account, which appears as New user. Just tap the account and follow the instructions to finish setting it up. 6 Unlock the screen by swiping upwards. 7 Follow the on-screen instructions to set up the account for the user. You can also add a regular user account from the - Sony Xperia Z5 Dual | Help Guide - Page 70
. You can also activate the guest user account from the status bar on any screen. Just drag the status bar downward using two fingers and tap the user icon, 1 Make sure you are logged in to the guest account. 2 From your Home screen, tap . 3 Find and tap Settings > Users. 4 Find and tap Remove guest - Sony Xperia Z5 Dual | Help Guide - Page 71
To enter a period • After you enter a word, double-tap the space bar. To enter text using the Gesture input function 1 When the on-screen keyboard is displayed, slide your finger from letter to letter to trace the word that you want to write. 2 After you finish entering a word, lift up your finger - Sony Xperia Z5 Dual | Help Guide - Page 72
To Enable or Disable the Gesture Input 1 When the on-screen keyboard is displayed, tap . 2 Tap , then tap Keyboard settings . 3 Tap the Gesture input slider. To Use the One-Handed Keyboard 1 Open the on-screen keyboard in portrait orientation, then tap . 2 Tap , then tap One-handed keyboard. 3 To - Sony Xperia Z5 Dual | Help Guide - Page 73
To Enable Voice Input 1 When the on-screen keyboard is displayed, tap . 2 Tap , then tap Keyboard screen keyboard and make sure that the voice input feature is enabled. 2 Tap . When appears, speak to enter text. 3 When you're finished, tap again. The suggested text appears. 4 Edit the text manually - Sony Xperia Z5 Dual | Help Guide - Page 74
style. There is also a Personalization guide that runs you through the most Xperia™ Chinese keyboard or the Xperia™ Japanese keyboard. To access the on-screen keyboard settings 1 When you enter text using the on-screen Latin alphabet. 1 When the on-screen keyboard is displayed, tap . 2 Tap , then - Sony Xperia Z5 Dual | Help Guide - Page 75
Making calls You can make a call by manually dialing a phone number, by tapping a number Phone Number 1 From your Home screen, tap . 2 Find and tap . 3 If the call log appears, tap to display the dialpad. 4 Enter the phone number, and tap . 5 Select a SIM card in select account dialog. To delete - Sony Xperia Z5 Dual | Help Guide - Page 76
a SIM card. 4 Tap Additional settings > Caller ID. Receiving calls If you receive an incoming call when the device is in sleep mode or the screen is locked, the phone application opens in fullscreen format. If you receive an incoming call when the screen is active, the incoming call is displayed as - Sony Xperia Z5 Dual | Help Guide - Page 77
manually 3 Select a SIM card. 4 Tap Xperia™ Answering Machine > Greetings. 5 Tap Record new greeting and follow the on-screen instructions. To Enable or notification window where the phone number or the name of the contact is displayed. 2 Tap RESPONSE OPTIONS. 3 Select a predefined message or tap - Sony Xperia Z5 Dual | Help Guide - Page 78
. 2 Select a predefined message or tap Write new message. To edit the text message used to reject a call 1 From your Home screen, tap . 2 Find and tap Settings > Call, choose a SIM card, and then tap Reject call with message. 3 Tap the message you want to edit, then make the necessary changes. 4 Tap - Sony Xperia Z5 Dual | Help Guide - Page 79
, another device, or an answering service. You can also forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is unreachable, and vice versa. This function is called Dual SIM reachability. You must enable it manually. To Forward Calls 1 From your Home screen, tap . 2 Find and tap - Sony Xperia Z5 Dual | Help Guide - Page 80
slider to enable the function. 4 Follow the on-screen instructions to complete the procedure. If the Dual SIM reachability function does not work after you enable it, check you have entered the phone numbers correctly for each SIM card. In some cases, the numbers are detected automatically during - Sony Xperia Z5 Dual | Help Guide - Page 81
Deactivate Call Waiting 1 From your Home screen, tap . 2 Find and tap Settings > Call. 3 Select a SIM card. 4 Tap Additional settings. 5 To a second call 1 During an ongoing call, tap . The call log is displayed. 2 Tap to display the dialpad. 3 Enter the number of the recipient and tap . The first - Sony Xperia Z5 Dual | Help Guide - Page 82
number is normally saved on your SIM card. If not, you can get the number from your service provider and enter it manually. To Enter Your Voicemail Number 1 From the Home screen, tap . 2 Find and tap Settings > Call. 3 Select a SIM card. 4 Tap Voicemail > Voicemail settings > Voicemail number - Sony Xperia Z5 Dual | Help Guide - Page 83
in the Find contacts field. The results list is filtered as you enter each character. To Select Which Contacts to Display in the Contacts Application 1 From your Home screen, tap , then tap . 2 Press , then tap Select Groups/Accounts. 3 In the list that appears, select the desired option. If you - Sony Xperia Z5 Dual | Help Guide - Page 84
want to edit, then tap . 3 Edit the desired information. 4 When you are done, tap SAVE. Some synchronization services do not allow you to edit contact details. To Add a Picture to a Contact 1 From your Home screen, tap , then tap . 2 Tap the contact you want to edit, then tap . 3 Tap , then select - Sony Xperia Z5 Dual | Help Guide - Page 85
, use Bluetooth® technology, or save contacts to a SIM card. For more specific information about transferring the contacts from your old device, refer to the relevant User guide. To Import Contacts From a Memory Card 1 From your Home screen, tap , then tap . 2 Press , then tap Import/export > Import - Sony Xperia Z5 Dual | Help Guide - Page 86
page 87. 1 From your Home screen, tap , then tap . 2 Tap , then tap Import/export. 3 Select A SIM Card. 4 Select where to store your screen is locked, for example, by a PIN, pattern, or password, emergency personnel can still retrieve your ICE information. 1 Go back to the main Contacts screen - Sony Xperia Z5 Dual | Help Guide - Page 87
Favorites. Sending contact information To Send Your Business Card 1 From your Home screen, tap , then tap . 2 Tap ME. 3 Tap , then tap Share. 4 Select an available transfer method and follow the on-screen instructions. To Send a Contact 1 From your Home screen, tap , and then tap . 2 Tap the contact - Sony Xperia Z5 Dual | Help Guide - Page 88
Contacts You can use internal storage, a memory card, or a SIM card to back up contacts. See Transferring contacts on page 85 for more information about how to restore contacts to your device. To Export All Contacts to a Memory Card 1 From your Home screen, tap , then tap . 2 Press , then tap Import - Sony Xperia Z5 Dual | Help Guide - Page 89
network operator for more information. 1 Go back to the list of conversations 2 Call listed as a contact, enter the recipient's number manually. 4 If you want to send a group message send the message, tap either of the buttons according to which SIM card you wish to use. If you exit a message before - Sony Xperia Z5 Dual | Help Guide - Page 90
the recipient's number manually. 5 Edit the message, if necessary, and then tap either of the buttons according to which SIM card you wish to use desired option. Organizing your messages To Delete a Message 1 From your Home screen, tap , then find and tap . 2 Tap the conversation containing the - Sony Xperia Z5 Dual | Help Guide - Page 91
or Disable Delivery Reports for Outgoing Messages 1 From your Home screen, tap , and then find and tap . 2 Tap are turned on, a check mark is displayed in messages that have been successfully delivered. and a Google™ account. Go to http:// support.google.com/hangouts and click the "Hangouts on - Sony Xperia Z5 Dual | Help Guide - Page 92
screen, tap . 2 Find and tap Email. 3 Follow the instructions that appear on the screen to complete the setup. For some email services, you may need to contact your email service screen instructions. If the settings for the email account cannot be downloaded automatically, complete the setup manually - Sony Xperia Z5 Dual | Help Guide - Page 93
To Read Your Email Messages 1 From your Homescreen, tap . 2 Find and tap Email. 3 If you are using several email accounts, tap and select the account you want to check. If you want to check all your email accounts at once, tap , and then tap Combined inbox. 4 In the email inbox, scroll up or down - Sony Xperia Z5 Dual | Help Guide - Page 94
want to move to the left. 2 Tap Move, then select a folder. Email account settings To Remove an Email Account from Your Device 1 From your Home screen, tap . 2 Find and tap Email. 3 Tap , then tap Settings. 4 Select the account you want to remove. 5 Tap Delete account > OK. To Change the Inbox Check - Sony Xperia Z5 Dual | Help Guide - Page 95
1 View a list of all Gmail accounts and folders 2 Search for email messages 3 List of email messages 4 Write an email message To Learn More about Gmail™ • When the Gmail application is open, tap , then find and tap Help & feedback. 95 This is an internet version of this publication. © Print only for - Sony Xperia Z5 Dual | Help Guide - Page 96
your device. Learn more and download Xperia™ Companion for Windows at http://support.sonymobile.com/tools/xperia-companion/ or Xperia™ Companion for Mac at http://support.sonymobile.com/tools/xperia-companion-mac/. The Music application may not support all music file formats. For more information - Sony Xperia Z5 Dual | Help Guide - Page 97
the Audio Volume • Press the volume key up or down. To Minimize the Music Application • When a song is playing, tap to go to the Home screen. The Music application keeps running in the background. To Open the Music Application when it is Playing in the Background • While a song is playing in - Sony Xperia Z5 Dual | Help Guide - Page 98
all subscribed or downloaded files in Podcast 11 Open the settings menu for the Music application 12 Open the support menu for the Music application To Open the Music Menu 1 From your Home screen, tap , then find and tap . 2 Tap . To Return to the Music Homescreen • When the Music menu is open - Sony Xperia Z5 Dual | Help Guide - Page 99
the on-screen instructions. You can also share albums and playlists in the same way. Enhancing the sound To Improve the Sound Quality Using the Equalizer 1 Open the Music menu, and then tap Settings > Audio settings > Sound effects > Equalizer. 2 To adjust the sound manually - Sony Xperia Z5 Dual | Help Guide - Page 100
service may not be supported in all countries or regions or by all networks or service providers. TrackID™ can be connected to music streaming services available in your country. To Identify Music Using TrackID™ Technology 1 From your Home screen 2 Touch and hold the screen to display . 3 Tap . To - Sony Xperia Z5 Dual | Help Guide - Page 101
frequency band to search for a channel To Listen to the FM Radio 1 Connect a headset or a set of headphones to your device. 2 From your Home screen, tap . 3 Find and tap . The available channels appear as you scroll through the frequency band. When you start the FM radio, available channels appear - Sony Xperia Z5 Dual | Help Guide - Page 102
, press . 2 Tap Play in speaker. To switch the sound back to the wired headset or headphones, press headphones. and tap Play in The TrackID™ application and the TrackID™ service are not supported in all countries or regions, nor by all networks or service providers. Favorite radio channels To Save - Sony Xperia Z5 Dual | Help Guide - Page 103
videos 6 View photos and videos 7 Save location 8 Take photos or record videos 9 Go back a step or exit the camera 10 Capturing mode settings 11 Flash settings To Take a Photo From the Lockscreen 1 To activate the screen, briefly press the power key . 2 To activate the camera, touch and hold , then - Sony Xperia Z5 Dual | Help Guide - Page 104
screen to display the toolbar. 3 Tap . 4 Tap DELETE to confirm. General camera settings Capturing Modes Swipe the screen to select the desired capturing mode or the application list. Manual Manually applications manually. To learn more about how to take better photos, go to support.sonymobile.com - Sony Xperia Z5 Dual | Help Guide - Page 105
the best results. You can also use the Magic beam setting to add a spotlight pattern for eyes. To Use the Style Portrait Feature 1 Activate the camera. 2 Swipe the screen to select , and then select . 3 To display all styles, tap the style name that is currently selected, for example, Bubble. 4 To - Sony Xperia Z5 Dual | Help Guide - Page 106
of 120 frames per second and then apply effects so you can play back parts or all of the video in slow motion. Face in Picture You . Two camera displays appear on your device screen: one from your device's camera, the other from a connected Xperia® device or a Sony camera that supports NFC and Wi - Sony Xperia Z5 Dual | Help Guide - Page 107
Swipe the screen to select , and then tap . 3 Select the application that you want to download, and follow the instructions to complete smile is detected, you can press the camera key to take the photo manually. Saving a Photo's Geographic Location Enable the Saving location function to geotag your - Sony Xperia Z5 Dual | Help Guide - Page 108
you are enabling geotagging, you are prompted to enable Location services if they are not already enabled. Tap OK, then tap photo. Grid lines are only shown on the camera screen while shooting and do not appear in the final photo a removable SD card or to your device's internal storage. Internal storage Photos or - Sony Xperia Z5 Dual | Help Guide - Page 109
card. Quick Launch Use Quick launch settings to launch the camera when the screen is locked. Launch only When this setting is activated, you can launch the camera when the screen only available in Manual capturing mode, adjusts the color balance balance setting icon is displayed. Auto Adjusts the color - Sony Xperia Z5 Dual | Help Guide - Page 110
16:9 aspect ratio. Suitable for photos you want to view on widescreen displays. Self-Timer With the self-timer, you can take a photo without on your device to make skin tones slightly softened while taking selfies in Manual and Superior auto capturing modes. Object Tracking When you select an object - Sony Xperia Z5 Dual | Help Guide - Page 111
image that you want to capture. This setting is only available in Manual capturing mode. Flash Use the flash to take photos when lighting conditions are available when you tap the flash icon on the camera screen: Auto The camera automatically determines whether the lighting conditions require - Sony Xperia Z5 Dual | Help Guide - Page 112
photos of fireworks in all their glory. These settings are only available in Manual capturing mode. Video camera settings To Adjust the Video Camera Settings 1 Activate the camera. 2 Swipe the screen to select . 3 To display settings, tap . 4 Select the setting you want to adjust, then make your - Sony Xperia Z5 Dual | Help Guide - Page 113
Scene selection feature is off and you can shoot videos manually. Soft snap Use for shooting videos against soft backgrounds. of fast-moving objects may get blurred. Hold your hand steady, or use a support. Turn off night mode when lighting conditions are good to improve the video quality. - Sony Xperia Z5 Dual | Help Guide - Page 114
when there is a backlight. The video flash icon is available on the video camera screen. Note that the video quality can sometimes be better without a light, even if lighting conditions are poor. On Off Further Camera Support Information Use the Help menu to search for camera-related tests and other - Sony Xperia Z5 Dual | Help Guide - Page 115
to rotate automatically when turned sideways, tap Rotate the contents of the screen under Settings > Display > When device is rotated. The Album application may not support all file formats. For more information about supported file formats and the use of multimedia (audio, image, and video) files - Sony Xperia Z5 Dual | Help Guide - Page 116
a Photo as Wallpaper 1 When you are viewing a photo, tap the screen to display the toolbars, then tap > Use as > Wallpaper. 2 Follow the instructions on the screen. To Rotate a Photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 Tap Rotate, and then select an - Sony Xperia Z5 Dual | Help Guide - Page 117
an option. 4 To save a copy of the edited photo, tap SAVE. To Adjust the Light Settings for a Photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 If prompted, select Photo editor. 3 Tap , then select an option and edit as desired. 4 To save a copy of the edited - Sony Xperia Z5 Dual | Help Guide - Page 118
3 Tap the screen to display the toolbars, then tap . 4 Tap Don't hide. Album Homescreen Menu From the Album homescreen menu, you can browse your photo albums, including photos and videos taken using special effects, as well as content that you have shared online via services - Sony Xperia Z5 Dual | Help Guide - Page 119
network 9 Open the Settings menu for the Album application 10 Open web support 11 View photos from online services Viewing Your Photos on a Map Adding location information to photos is referred view it in full screen 119 This is an internet version of this publication. © Print only for private use. - Sony Xperia Z5 Dual | Help Guide - Page 120
viewing a photo, tap the screen to display the toolbars. 2 Tap , then tap Add geotag or Edit geotag to open the map screen. 3 Tap on the map group, tap the cover photo, then tap one of the thumbnails at the bottom of the screen. To View Geotagged Photos on a Globe 1 From your Home screen, tap . 2 - Sony Xperia Z5 Dual | Help Guide - Page 121
application also serves as a TV program guide with the option to show detailed program and Recommended shows 7 Drag the left edge of the screen to the right to open the menu, browse content, number shown on the home device and follow the instructions to finish pairing. 5 After the successful pairing, - Sony Xperia Z5 Dual | Help Guide - Page 122
playing, tap the screen to display the controls. 2 Tap > Audio settings, then change the settings as desired. To Share a Video 1 When a video is playing, tap , then tap Share. 2 Tap the application you want to use to share the selected video, then follow the instructions Xperia - Sony Xperia Z5 Dual | Help Guide - Page 123
Auto creating slider to enable or disable the function. To Manually Create a Highlight Movie 1 From your Home screen, tap . 2 Find and tap Movie Creator. 3 Tap If you are not logged in to Facebook yet, follow the on-screen instructions. 5 Tap , then scroll down to browse your Facebook events. 6 Choose - Sony Xperia Z5 Dual | Help Guide - Page 124
Sony does not guarantee that all types of MHL and HDMI™ cables and adaptors are supported by your device. To view content from your device on a TV which supports MHL input 1 Connect your device to the TV using an MHL cable. status bar after a connection is established. 2 The TV displays the screen - Sony Xperia Z5 Dual | Help Guide - Page 125
TV Screen 1 TV: Follow the instructions in the User Guide of your TV to turn on the Screen mirroring function. 2 Your device: From your Home screen, tap . 3 Find and tap Settings > Device connection > Screen mirroring. 4 Tap Start. 5 Tap OK and select a device. Your TV must support Screen mirroring - Sony Xperia Z5 Dual | Help Guide - Page 126
DLNA™ client differ between client devices. Refer to your client device User Guide for more information. If your device is inaccessible to a client on the From your Home screen, tap . 2 Find and tap Settings > Device connection > Media server. 3 Tap and then tap Help. Displaying Files on Another - Sony Xperia Z5 Dual | Help Guide - Page 127
stored on your Xperia device or game console using Remote Play. To Connect a DUALSHOCK™4 Wireless Controller to your Device 1 From your Home screen, tap . 2 Find and tap Settings > Device connection > DUALSHOCK™4. 3 Tap Pair controller, and then follow the on-screen instructions to complete the - Sony Xperia Z5 Dual | Help Guide - Page 128
screen of your device must be active. The NFC detection area is located on the back support this feature. To Enable or Disable the NFC Function 1 From your Home screen both screens are active and unlocked. 2 To view contacts, go to your Home screen, displayed on its screen. 128 This is an internet version - Sony Xperia Z5 Dual | Help Guide - Page 129
is saved on the receiving device. 9 To display the music file, double-tap the status bar to open the Notification panel, then tap Beam complete . To Share the screen is active and unlocked. 2 Place your device over the tag so the NFC detection area touches it. Your device scans the tag and displays - Sony Xperia Z5 Dual | Help Guide - Page 130
Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User Guide . In some cases you have to manually pair your device with other Bluetooth® devices Turn the Bluetooth® Function On or Off 1 From your Home screen, tap . 2 Find and tap Settings > Bluetooth. 3 - Sony Xperia Z5 Dual | Help Guide - Page 131
the device you want to pair with has the Bluetooth® function activated and is visible to other Bluetooth® devices. 2 From your device's Home screen, tap . 3 Find and tap Settings > Bluetooth. 4 Tap the Bluetooth slider to enable the function. A list of the available Bluetooth® devices appears. 5 Tap - Sony Xperia Z5 Dual | Help Guide - Page 132
To View Files You Have Received Using Bluetooth® 1 From your Home screen, tap . 2 Find and tap Settings > Bluetooth. 3 Press and select Show received files. 132 This is an internet version of this publication. © Print only for private use. - Sony Xperia Z5 Dual | Help Guide - Page 133
you time Overview of Smart Connect 1 Tap to display available accessories 2 Tap to display available events 3 Add an event 4 View menu creating an event for the first time, tap OK again to close the introduction screen. 5 Add conditions under which you want to trigger the event. A condition could - Sony Xperia Z5 Dual | Help Guide - Page 134
to your device, including Xperia™ SmartTags, a SmartWatch series watch, or a wireless headset from Sony. Smart Connect™ downloads or Disable GPS 1 From your Home screen, tap . 2 Find and tap Settings > Google > Search & Now > Now cards. 3 Tap the Show cards slider. 134 This is an internet version - Sony Xperia Z5 Dual | Help Guide - Page 135
see NFC on page 127. NFC-initiated payments are only supported when an NFC-enabled SIM card is inserted in SIM card slot 1. Also, mobile payment services may not be available in your region. To Manage Payment Services 1 From your Home screen, tap . 2 Find and tap Settings > More > Tap & pay. A list - Sony Xperia Z5 Dual | Help Guide - Page 136
Location Services 1 From your Home screen, tap . 2 Find and tap Settings > Location, then tap the slider to enable or disable location services. more detailed information about how to use this application, go to http://support.google.com and click the "Maps for mobile" link. The Google Maps - Sony Xperia Z5 Dual | Help Guide - Page 137
Data Roaming 1 From your Home screen, tap . 2 Find and tap Settings > More > Mobile networks. 3 Select a SIM card. 4 Tap the Data roaming slider your memory card or internal storage. You can also be notified by alarms, if alarms are activated. Turning on Airplane mode reduces battery consumption. - Sony Xperia Z5 Dual | Help Guide - Page 138
To Enable or Disable Airplane Mode 1 From your Home screen, tap . 2 Find and tap Settings > More. 3 Tap the Airplane mode slider. 138 This is an internet version of this publication. © Print only for private use. - Sony Xperia Z5 Dual | Help Guide - Page 139
online accounts that include calendars, for example, your Google™ account or Xperia™ with Facebook account, then calendar events from these accounts will also appear Day view is selected, pinch the screen to zoom in. 139 This is an internet version of this publication. © Print only for private - Sony Xperia Z5 Dual | Help Guide - Page 140
to add. For more information about how to enable location services, see Using Location Services on the 136 page. To change weather forecast settings in does not sound if your device is turned off. The alarm time format displayed is the same as the format you select for your general time settings, - Sony Xperia Z5 Dual | Help Guide - Page 141
an Alarm When It Sounds • Drag to the right. To turn off a snoozed alarm, you can double-tap the status bar to open the Notification panel, then tap . To Edit an Existing Alarm 1 Find and tap Clock, and then tap the alarm you want to edit. 2 Make the desired changes. 3 Tap - Sony Xperia Z5 Dual | Help Guide - Page 142
To Set the Side Keys Behavior 1 Find and tap Clock, and then select the alarm you want to edit. 2 Tap Side keys behavior, and then select the desired behavior of side keys when they are pressed during the alarm. 3 Tap Save. 142 This is an internet version of this publication. © Print only for - Sony Xperia Z5 Dual | Help Guide - Page 143
by pinching an area. Large Text You can enable the Large Text option to increase the default size of text displayed on your device. To Set Font Size 1 From your Home screen, tap . 2 Find and tap Settings > Accessibility. 3 Tap Font size, and then set the desired font size by tapping the scale - Sony Xperia Z5 Dual | Help Guide - Page 144
channels get played back simultaneously when playing service. To enable TTY mode 1 From your Home screen, tap . 2 Find and tap Settings > Call. 3 Choose a SIM card, then tap Accessibility > TTY mode. 4 Select the applicable TTY mode. Switch Access With Switch Access, you can interact with your Xperia - Sony Xperia Z5 Dual | Help Guide - Page 145
on your device to browse User Guides, troubleshooting guides, and to find information about software updates and other product-related information. To Access the Support Application 1 From your Home screen, tap . 2 Find and tap , then select the required support item. Connect to the internet when - Sony Xperia Z5 Dual | Help Guide - Page 146
the battery level is low. Connect your device to a charger and try restarting again. 1 Press and hold down the power key . 2 In the menu that opens, tap Restart. The device restarts automatically. To force the device to shut down 1 Open the cover for the nano SIM card and memory card slot. 2 Using - Sony Xperia Z5 Dual | Help Guide - Page 147
Software If you forget your screen unlock password, PIN, or pattern, you can use the device repair feature in Xperia™ Companion to erase the security at www.sonymobile.com/recycle/. Legal information Sony E6633/E6683 This User guide is published by Sony Mobile Communications Inc. or its local - Sony Xperia Z5 Dual | Help Guide - Page 148
. This User guide may reference services or applications provided by third parties. Use of such programming or services may require separate YOUR DEVICE BY ANY OF THE METHODS DESCRIBED IN THIS USER GUIDE OR DOCUMENTATION. IN NO EVENT SHALL SONY MOBILE OR ITS SUPPLIERS' TOTAL LIABILITY TO YOU FOR ANY
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User guide
Xperia
™
Z5 Dual
E6633/E6683