Toshiba 50L4300U User's Guide for Model Series L4300U and L7300U TV - Page 164

164 Troubleshooting Closed caption problems Closed caption problems If the program or video you have selected is not closed captioned, no captions appear on the screen. If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature, see "Using closed captions" on page 72. A closed caption signal may not display correctly under the following circumstances: ❖❖ The recording is dubbed ❖❖ The signal reception is weak ❖❖ The signal reception is nonstandard For additional information, see "Using closed captions" on page 72. Rating blocking (V-Chip) problems Forgotten PIN code. When the PIN code screen appears, press the INFO button 4 times within approximately 5 seconds. The old PIN code is cleared, see "Forgotten PIN code" on page 75. The V-Chip feature is available for U.S. V-Chip systems only, see "Using parental controls" on page 76. HDMI™ CEC Control operation HDMI™ CEC Control feature is available for Toshiba HDMI™ CEC compatible devices. HDMI™ cables. Ensure that HDMI™ cables with the ( ®) Logo are used. The HDMI™ CEC operation is not working correctly. When the connected HDMI™ CEC device does not work correctly after you have changed the device's settings, turn off the TV and unplug the power cord. After approximately one minute, plug the power cord in and turn on the TV. You may also try using a different HDMI™ cable. If several devices are connected, the HDMI™ CEC Control feature may not operate properly. Read the instruction manual of the connected HDMI™ CEC device.