Toshiba 52HM84 Owner's Manual - English - Page 62

Introduction Connecting your TV Using the Remote Control Setting up your TV Troubleshooting Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions. Symptom TV will not turn on No picture or too dark No picture, no sound No sound, picture OK Poor picture, sound OK Poor reception of broadcast channels Cannot receive above channel 13 Solution • Make sure the power cord is plugged in, then press POWER. • The remote control batteries may be dead. Replace the batteries. • If you have recently replaced the lamp unit, make sure the lamp unit and lamp unit door are installed properly. • The lamp unit may need to be replaced. (See "LED indications" on page 60.) • The lamp unit may need to be replaced. • Check the antenna/cable connections. • The sound may be muted. Press VOLUME. • The station may have broadcast difficulties. Try another channel. • Check that the SPEAKERS function in AUDIO menu is set properly. • Check the antenna connections. • The station may have broadcast difficulties. Try another channel. • Adjust the PICTURE menu. • The station may have broadcast difficulties. Try another channel. • Check the antenna connections. • If you are using a VCR, make sure the TV/VCR button is set correctly. • Make sure the TV/CABLE switch is set to the mode that corresponds with the signal source type (cable company or outside antenna). Black box appears on the screen • The closed caption feature may be set to one of the Text modes (T1, T2, T3, or T4). Turn closed captioning OFF. Unable to select a certain channel • The channel may be locked out with the CH LOCK feature, or erased with the ADD/ERASE feature. Multiple images • The station may have broadcast difficulties. Try another channel. • Antenna reception may be poor. Use a highly directional outdoor antenna. Poor color or no color • The station may have broadcast difficulties. Try another channel. • Adjust the TINT and/or COLOR in the PICTURE menu. • The lamp unit may need to be replaced. No stereo or SAP sound from a known MTS broadcast • Make sure the MTS feature is set properly. The screen lights dimly and the fan • The Quick Restart feature may be in ON mode. Set to OFF you do continues to run when the power is OFF. not prefer this. The remote control does not operate • Check whether the appropriate device mode is selected. • Remove all obstructions between the remote control and the remote control sensor in the TV. • The remote control batteries may be dead. Replace the batteries. Cannot access signal input sources (Video1, Video2, Video3, ColorStream HD1/HD2, HDMI) and/or Channels 3 and 4. 62 • Check the VIDEO LOCK feature. (See page 42.) Using the TV's Features Appendix Index #01E61-64_46,52,62HM84 62 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM