Toshiba 57H84 Owner's Manual - English - Page 59

Introduction Connecting your TV Using the Remote Control Setting up your TV Troubleshooting Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions. Symptom TV will not turn on Solution • Make sure the power cord is plugged in, then press POWER. • The remote control batteries may be dead. Replace the batteries. No picture, no sound • Check the antenna/cable connections. No sound, picture OK • The sound may be muted. Press VOLUME. • The station may have broadcast difficulties. Try another channel. • Make sure the SPEAKERS function in AUDIO menu is set properly. • Make sure "STEREO" is selected (page 53). Poor picture, sound OK • Check the antenna connections. • The station may have broadcast difficulties. Try another channel. • Adjust the PICTURE menu. Poor reception of broadcast channels • The station may have broadcast difficulties. Try another channel. • Check the antenna connections. • If you are using a VCR, make sure the TV/VCR button is set correctly. Cannot receive above channel 13 • Make sure the TV/CABLE switch is set to the mode that corresponds with the signal source type (cable company or outside antenna). Black box appears on the screen • The closed caption feature may be set to one of the Text modes (T1, T2, T3, or T4). Turn closed captioning OFF. Unable to select a certain channel • The channel may be locked out with the CH LOCK feature, or erased with the ADD/ERASE feature. Multiple images • The station may have broadcast difficulties. Try another channel. • Antenna reception may be poor. Use a highly directional outdoor antenna. Poor color or no color • The station may have broadcast difficulties. Try another channel. • Adjust the TINT and/or COLOR in the PICTURE menu. No stereo or SAP sound from a known MTS broadcast • Make sure the MTS feature is set properly. The remote control does not operate • Check whether the appropriate device mode is selected. • Remove all obstructions between the remote control and the remote control sensor in the TV. • The remote control batteries may be dead. Replace the batteries. Cannot access signal input sources (Video1, Video2, Video3, ColorStream HD1/HD2, HDMI) and/or Channels 3 and 4. • Check the VIDEO LOCK feature. Using the TV's Features Appendix Index 59