Toshiba DKT3010-SD User Guide

Toshiba DKT3010-SD - Digital Phone Manual

Toshiba DKT3010-SD manual content summary:

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    Telecommunication Systems Division Digital Business Telephone Systems DKT/IPT Telephone User Guide June 2003
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    of the publisher of this material. Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered trademark of Toshiba America Information Systems, Inc. Trademarks, registered trademarks, and service marks are the property of their respective owners. CAUTION! Do not use cleansers
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    TO END-USERS PURSUANT TO system at a time at one location. Modifying, translating, renting, copying, distributing, transferring or assigning all or part set forth above. You will not remove or change 90) DAYS FROM THE DATE OF DELIVERY TO YOU. YOU SPECIFIC RIGHTS Export Administration Regulations
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    first occurs. Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, time results in the customer being not entitled to warranty service. THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS, INC., OR TOSHIBA
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    Telephones 4 Fixed Buttons...5 Flexible Buttons...6 Liquid Crystal Display...6 Chapter 2 - The Basics Important - Read First...7 What's My Line? ...7 Which Outgoing/Incoming Call Features Do I Have 8 Making a Call...9 Hot Dialing ...9 Spkr Button...9 Handset ...9 Strata CTX DKT/IPT Telephone
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    a Call...10 Handset ...10 Speaker ...10 Handsfree Answerback 10 Switching Between Handset and Speakerphone 10 Message Waiting...11 Responding to a Lit Msg LED 11 Turning On/Off MW LED on Another Extension 12 Microphone ...12 Call Transfer ...13 Conference Calls ...14 Adding Voice Mail to
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    Language Codes...45 Microphone Cut-Off ...45 Off-hook Call Announce...46 Override Calls ...47 Busy Override...47 Do Not Disturb Override 47 Executive Override ...48 Destination Restriction/Traveling Class Override 48 Class of Service Override 49 Privacy Override...49 Strata CTX DKT/IPT Telephone
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    64 System Speed Dial and Personal Speed Dial 65 Internal Directory and External Directory 65 Storing Personal Speed Dial Names 66 Chapter 5 - User Programming Programming Feature Buttons 69 User Programming Mode 70 Flexible Button Codes...70 Setting/Changing a Flexible Button's Function
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    -SD Settings Initializing the IPT1020-SD 92 IPT-to-IP Network Connection Instructions 92 IP Telephone Start Up Sequence 93 IPT1020-SD Function Settings 95 Setting the IPT1020-SD Headset Transmit Volume 96 Viewing IPT1020-SD Terminal Information 96 Index ...97 Strata CTX DKT/IPT Telephone
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    Contents Appendix C - IPT1020-SD Settings vi Strata CTX DKT/IPT Telephone 06/03
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    -SDL features. It also includes a guide to the Stratagy ES voice mail Soft Keys. • Chapter 5 - User Programming provides instructions on programming Flexible Button features, setting One Touch buttons, changing Personal Speed Dial numbers and other user programmable functions. • Chapter 6 - DADM/DSS
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    to Use This Guide This guide provides in-depth instructions for the DKT3000- and DKT2000-series digital telephones, IPT1020-SD telephones and their features. Most telephone users can use the "Strata CTX DKT/IPT Quick Reference Guide" instead of this guide. Conventions Conventions Note Important
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    Information on the back of the document's title page. Refer to the following for more information: • Strata CTX DKT3001/2001 Digital Single Line Telephone User Guide • Strata CTX DKT/IPT Telephone Quick Reference Guide • Strata CTX WinAdmin Application Software and CTX/DK/Partner Products
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    Introduction Related Documents/Media x Strata CTX DKT/IPT Telephone 06/03
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    20-button with two-line by 24-character LCD • DKT3014-SDL 14-button with eight-line by 24-character tilting LCD and 16 Soft Key buttons (shown on page 63) All of the DKT3000-series Toshiba speakerphones enable you to place and receive calls without lifting the handset. Strata CTX DKT/IPT Telephone
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    callers. The DKT3001 single line digital telephone is also available - see the Strata CTX DKT3001/2001 Digital Single Line Telephone User Guide for more details. Handset Red/Green LED Indicators Dial Pad 6746 DKT3020-SD Telephone 2 Mode Page Scroll Feature LCD Display LCD Control Buttons
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    onto a single button. • One Touch Buttons are used for storing Speed Dial numbers or feature access code sequences onto a single button. Note See Table 13 on page 87 for a complete list of Feature Access Buttons and One Touch Buttons. Liquid Crystal Display Your Liquid Crystal Display (LCD) (shown
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    User Name display. • Pressing 6FUROO advances you through information. • )HDWXUH will be used in the future. IPT1020-SD Telephones IPT1020-SD 20-button with two-line by 24-character LCD. The Strata IPT1020-SD telephone offers all of the same features of the DKT3000-series telephones, except Speaker
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    Handset Red/Green LED Indicators Dial Pad The Grand Tour DKT2000-series Telephones LCD Display LCD Control Buttons/ Soft Keys Flexible Buttons 5972 DKT2020-SD Telephone Fixed Buttons Microphone Location Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions
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    access to that feature. See "Using Your LCD" on page 19 for more information. • 0RGH is generally used as a Soft Key. • Pressing 3DJH switches you from the Call Forward (CF) display to the User Name display. • Pressing 6FUROO advances you through information. 6 Strata CTX DKT/IPT Telephone 06/03
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    your telephone flash at different speeds depending on the function performed. Flash rates can be found under "LED Indicator Details" on page 78. What's My Line? Throughout this guide, the word "Line" is mentioned. For example, you will be instructed to "select a Line." "Line" can be: ❐ Line button
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    Voice Signaling on a call-by-call basis. If you do, you can press  after dialing an internal telephone number to change the signaling. ❐ Hot Dialing: If your telephone is programmed for "hot dialing," you do not have to press 6SNU or lift the handset before dialing internal or external speakerphone
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    system programming). Dial tone plays through the speaker. The Spkr and Mic LEDs light. 2. Dial the number. Digits display as they are dialed. Call progress tones (Ringback Tone, Busy Tone, etc.) play through the speaker. 3. When connected, you can continue to use the speakerphone or lift the handset
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    LED). Speaker ➤ If your telephone is programmed for Ringing Line Preference, press 6SNU and the telephone automatically answers the ringing line. ➤ If not, press the button associated with the ringing line (flashing green LED). Once connected, you can continue on the speakerphone or lift the handset
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    1~3 above to retrieve them. Voice mail devices turn off the LED/LCD indications after a short delay, after you checked all messages. 5. To manually turn off your Msg LED, press your extension button, then press . Do this step for each message received. Strata CTX DKT/IPT Telephone 06/03 11
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    can be set in system programming to: • switch On/Off with one touch • switch Off only while pressed and held • either On/Off at the start of handsfree dialing. ➤ To talk back to a Handset Off-hook Call Announce call, press and hold 0LF and talk over your telephone handset/headset. The LED and
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    parties by pressing your flashing extension button or &QI7UQ. • If you get voice mail, you can leave a message or hang up and let the transferred caller leave a message. • If you hear a long single tone, then announce the call over the called telephone's speaker. 3. Transfer with Camp On: If the
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    call on hold. The other parties can continue with the conference. Music-on-hold is suppressed and your extension LED flashes green. You can rejoin the conference at any time by pressing your extension button. When you return, you retain Master status. 14 Strata CTX DKT/IPT Telephone 06/03
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    or leave a voice mail message during one telephone call. ➤ To add Voice Mail to a conference call (performed by Conference Master) 1. Press &QI7UQ to place the current call on Consultation Hold. 2. Dial the voice mail (VM) extension number, then enter the VM mailbox and security code. This adds the
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    extension's LED flashes. You can also switch between calls without having to press +ROG. Consultation Hold 1. While on a call, press &QI7UQ. The call goes on hold. 2. Dial another line. 3. Transfer the call or return to the held call by pressing its /LQH button. 16 Strata CTX DKT/IPT Telephone 06
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    an extension button - you hear dial tone. 3. Press the 9RO L to increase volume and 9RO M to decrease volume. This volume setting applies to all calls until changed. ➤ To adjust Ring Tone, Handsfree Answerback and Speaker Off-hook Call Announce ➤ Make sure the telephone is idle and the handset is on
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    The Basics LCD Contrast Adjustments 18 Strata CTX DKT/IPT Telephone 06/03
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    is more data to display. ➤ Press 6FUROO to advance through the information. ➤ Press 3DJH to switch from LCD Control Buttons/Soft Keys the Call Forward (CF) display to the User Name display. CF-ALL 202-203+ AUG 08 MON 03:56 Mode Page Scroll Feature 5800 Strata CTX DKT/IPT Telephone 06/03 19
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    Makes a voice announcement to a called station that is ringing. TRNS Initiates or completes a Transfer while on an outside call. Press once for an immediate or announced transfer, depending on system programming. Pressing TRNS again completes the transfer. 20 Strata CTX DKT/IPT Telephone 06/03
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    Prompts LCD Control Buttons/Soft Keys 00:01:01 ABR CONF PGE Mode Page Scroll Feature 6060 2. If you select CONF (press 3DJH), the display changes as shown right. LINE = Add an outside line to the conference STA = Add another station RTRN = Return to the original caller without making a conference
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    CTX System Administrator. Msg No. 0 1 2 3 4 5 6 7 8 9 Characters Displayed OUT TO LUNCH IN A MEETING CALL BACK AT __________ RETURN ON________ Additional Digits Directory Number 76345 Time (e.g., 1030) Date (e.g., 10 20) ➤ To set an advisory message 1. Go off-hook or press your extension button
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    the verified code does not match, then re-order tone is heard and the call is rejected. You can bypass Forced Account Code requirements with three emergency numbers, including 911. See your CTX System Administrator for these numbers: 1) 911 2) _______ 3) _______ Strata CTX DKT/IPT Telephone 06/03
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    feature dial tone. 2. Dial . LCD telephones prompt you to "ENTER ACCOUNT CODE NOW." 3. Enter the account code digits. The prompt disappears upon entry of the first account code digit. After the account code is entered, the connection is restored and the LCD shows the time. 24 Strata CTX DKT/IPT
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    or press 6SNU. The system redials, up to five to 20 times, every 30 to 180 seconds (depending on system programming). Your telephone receives ring tone when Automatic Busy Redial dials the number and it is available. The extension and Spkr LEDs flash green. 3. Lift the handset or press 6SNU and wait
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    again the next time a line becomes idle. If you were attempting to make an outside call, the telephone number is automatically dialed, including the account code or override codes that were used. ➤ To cancel ACB ➤ Press $XWR &DOOEDFN or extension button + . 26 Strata CTX DKT/IPT Telephone 06/03
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    can set background music over your telephone speaker or over external speakers. Up to 16 different music sources can be applied to the Strata CTX system: music over your external paging speakers ➤ Press %*0 H[W ...or press an extension button +  + 6SNU. Strata CTX DKT/IPT Telephone 06/03 27
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    by an Administrator for each telephone, commonly set to voice mail. ➤ To turn on System Call Forward for your telephone, press . Confirmation tone (three short tones) and "DATA PROGRAMMED" indicate the data is set. ➤ To turn off System Call Forward for your telephone, press . Confirmation
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    . In Voice-first systems, Call Forward Busy forwards all calls any time your telephone is in use. • Call Forward - No Answer - Forwards all calls to your station whenever you do not answer the call within a designated time (set by you when you enable the feature). Strata CTX DKT/IPT Telephone 06/03
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    DISA callers to set CF for another station. Users must enter the CF pass code for the station to be forwarded. Note In Table 2, (tone) means that confirmation tone (three short tones) will play at that point in the sequence to confirm your input was accepted. 30 Strata CTX DKT/IPT Telephone 06
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    Code sequence Ã= Other telephone's extension number Ã= CF Passcode for other telephone + Ã= Outside Line Access Code 1 + Area Code + Telephone Number Ã= Must press after entering an outside destination number Ã= Ring time in seconds before Call Forwards Strata CTX DKT/IPT Telephone
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    access codeÃ+ dest. telephone no. + Æ (tone) No Answer to an ext. Press ext. button dial the dest. ext. no. (tone) + timer ('~%) No Answer to outside telephone no. Press ext. button outside line access code + dest. telephone no. + Æ (tone) + timer ('~%) 32 Strata CTX DKT/IPT Telephone 06
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    Enables you to set call forwarding for another telephone within your telephone system. You will need the other telephone's CF pass code in order to do this. CF Pass Codes are created in system programming. All Calls to an ext. Press ext. button + Æ% ! (tone) + dial the other telephone's ext. no
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    (tone) Change Call Forward Pass Code: Your telephone must be enabled in programming to have the ability to change pass codes. Change Pass Code Press ext. button + Æ%& (tone) + dial the dest. ext. no. (tone) + old pass code + (tone) + new pass code (tone) + Æ 34 Strata CTX DKT/IPT Telephone 06
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    an LCD telephone with a flexible &DOOHU ,' button. ➤ To view Call History ➤ When your station is idle, press the &DOOHU ,' button. The Caller ID LED lights green and the latest record displays. ➤ Press 9RO L for the next record; press 9RO M for the previous record. ➤ To view the call date, time and
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    an extension during the call, and you have line button on your telephone, the line LED will flash until the call is picked up (depending on programming). 2. Specify the Park Orbit using one of the following: • Press and the system automatically selects a General Park Orbit between ~. The
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    calls occur at the same time, the pickup priority is station-to-station and then Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively. ➤ To perform Call Pickup 1. Press an extension button. 2. Enter a code from the following table
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    your station (the Line LED flashes green - incoming call)....or if your telephone has the Auto Hold feature, just press the flashing extension button. You are connected to the transferred call. The extension or Line LED flashes green (in-use). Note See your CTX System Administrator to find out if
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    callers with touch tone telephones can call in to lines programmed for Direct Inward System Access (DISA) and dial an extension or outgoing line without going through an attendant or operator. See your CTX System Administrator for details. 1. From outside the system, dial the public telephone
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    pitch number:  = Low,  = Middle,  = High,  = Combination 4. Lift the handset to return to idle. ➤ To set distinctive ringing (CTX software R1.3 or higher) 1. Press  to enter User Programming Mode. 2. Press a /LQH or extension button. The LED is steady green. 3. You can press +ROG to
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    'R 1RW 'LVWXUE or  (hear Success Tone). The LED lights steady red and DND mode is activated for that extension on your telephone. ➤ To deactivate DND ➤ Press 'R 1RW 'LVWXUE or  (hear Success Tone). The LED lights goes out and DND mode is de-activated. Strata CTX DKT/IPT Telephone 06/03 41
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    Lock No. 6 7 8 9 10 Location ➤ To unlock a door ➤ Press the specific 8QORFN 'RRU button or  + the Door Lock Number (see above table). The door unlocks for three~30 seconds (set in system programming). The Unlock Door LED is lit while the door is unlocked. 42 Strata CTX DKT/IPT Telephone 06/03
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    ringing tone, one or five times (set in system programming). You can also call a door phone and monitor the surrounding area. LCD telephones display the door phone name ID when calls are made to or from door phones. The number of possible door phones varies by Strata CTX system, with up to 24 (01
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    1. Press the door phone button and then release it. You hear a distinctive ringing tone-one or five times (set in system programming). 2. When answered, speak at a normal voice level in the direction of the door phone. Echo Cancellation ➤ If you hear echo on your IPT1020-SD telephone, tap either 9RO
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    or from a PC. See your CTX System Administrator to find out if your telephone is programmed with the ability to change languages. ➤ To change the Language Display ➤ Enter the Change Language access code  + the Language Code (see below). : English date format - MM/DD (/YY) : British English
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    telephone must be programmed to accept an OCA. The announcement may be delivered over the handset or the speaker. Handset OCA Announce can operate on any digital telephone. Speaker OCA requires the addition of a special circuit board inside the DKT speakerphone. ➤ To make an OCA call ➤ Manual - Dial
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    (BOV) muted ring can be programmed for each station to be two muted rings only or continued muted rings until the call is answered. This option applies to the station receiving the muted ring. The muted ring can be sent to the telephone speaker or to the telephone handset/headset and speaker. ➤ To
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    a pre-determined account code. ➤ To use Destination Restriction or Traveling Class Override 1. Press . Confirmation tone plays and the LCD shows "Enter OVR Code." 2. Enter the trunk access code or LCR access code. 3. Dial the external telephone number. 48 Strata CTX DKT/IPT Telephone 06/03
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    your CTX System Administrator to find out the zone numbers for various paging groups. ➤ To make a Page Announcement to telephones or external speakers 1. Lift the handset, press extension and enter a paging access code. 2. Make your announcement, then hang up. Strata CTX DKT/IPT Telephone 06/03
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    to the "All Call Page Group" in system programming. ➤ To make an All Call Page 1. With the handset off-hook, press $OO &DOO 3DJH ...or extension + . This pages all telephones in the All Call Page Group but, depending on system programming, you may or may not page external speakers. 2. Make your
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    on which you are talking cannot intrude unless that telephone has been programmed for Privacy Override. In that event, the other telephone may enter and leave the conversation at will. If all users are provided with Privacy Release in Class of Service, the system will function as non-private. Your
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    can create and change these numbers from your own telephone. You have exclusive use of them. If you have a DKT3014 large display telephone and want your named station speed dial numbers to appear on the display, see your CTX System Administrator. • System - All telephones in your system can share
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    to enter User Programming Mode. The LCD shows "USER PROG MODE." 2. Press the fixed 6SGLDO button or the Speed Dial feature button. The LCD shows "SPEED DIAL MODE." If this display does not appear, see your CTX System Administrator to determine if Speed Dialing memory is assigned to your telephone
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    your CTX System Administrator, who can establish your Station Speed Dial number through administrative software and associate a name with it. This name is used by the Directory Dialing feature of DKT3014 large display telephones. Advanced Speed Dial Operation Special Characters Speed Dial Numbers
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    number. 3. While on the call, press 7RQH 'LDO 6HOHFW. Although the outside line is programmed for rotary dial pulses, access the outside line and dial the telephone number like any other call described in this user guide. The Tone LED lights steady red and you are able to send touchtones with your
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    voice mail features, refer to the Stratagy Voice Processing User Guide. Table 6 Stratagy ES Main Menu Soft Keys for CTX Digital Telephones DKT 3014 SDL PLAY MSGS SEND MANAGE MBX EXIT HANGUP DKT 3010 SD DKT 3020 SD IPT1020 SD PLAY SEND MGMT QUIT DKT 2010 SD DKT 2020 SD PLAY SEND MGMT Voice Mail
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    UP BSY GRT REC BUSY GREET CALL SCREEN CANCEL DKT 3010 SD DKT 3020 SD IPT1020 SD ADD ADD APND CANCEL MSG CANC CHANGE CHG GREETING CONT DELETE CONT PLAY DATE & TIME DELAY TIME DELETE GRT DATE DEL DELETE MBX DEL DKT 2010 SD DKT 2020 SD Voice Mail Functions ADD ADD CNCL Confirm automatic copy
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    Advanced Operation Voice Mail Soft Keys Table 7 Soft Keys for CTX Digital Telephones (continued) DKT 3014 SDL DELETE MSG DESTINATION DIRECTORY DND DKT 3010 SD DKT 3020 SD IPT1020 SD DIR DND ENABLE/ DISABLE END TIME FOLDERS FORWARD FLDR FWD FUTURE DLVR GO FORWARD GUEST MBXES IMM ALL FAX IMM
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    Advanced Operation Voice Mail Soft Keys Table 7 Soft Keys for CTX Digital Telephones (continued) DKT 3014 SDL DKT 3010 SD DKT 3020 SD IPT1020 SD NEXT MSG NEXT NAME PAUSE PAUSE PLAY PER DST LST PERSONAL LIST PM? PREVIOUS PREV MENU REC COMMENT RECORD REENTER REENTER NAM REPLAY REPLY RE RECORD
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    SPCIAL SEND START TIME STOP URGENT MSGS USER OPTNS YES DKT 3010 SD DKT 3020 SD IPT1020 SD CODE PICK SEND SPCL FAXN FAX1 SPCL STOP OPTN DKT 2010 SD DKT 2020 SD Voice Mail Functions Save message (Future Delivery Review) CODE Change Security Code PICK SEND SPCL STOP Select name Send and Return
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    is assigned to the phone you are using. This may be your personal mailbox. Note Ask your System Administrator which method to use when recording a call. This feature requires the presence of a 5HFRUG and a 365(6 (Pause/Resume) button on your telephone. Feature codes are not available. Important
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    Voice Mail Features Another voice mail feature lets you to include a voice mailbox in a conference call. See "Adding Voice Mail to a Conference" on page 15. For instructions on the Stratagy Voice Mail features, refer to the Stratagy Voice Processing User Guide. 62 Strata CTX DKT/IPT Telephone
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    DKT3014-SDL (shown below) large screen directory display and individual name searches. Mode FRED S Feature NO. 3371 Page FEB 19 MONDAY 12:00 Scroll DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR 5908 DKT3014-SDL Telephone Strata CTX DKT/IPT Telephone 06/03 Q Z Msg Spdial Vol
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    Speed Dial Mode FRED S Feature NO. 3371 Page FEB 19 MONDAY 12:00 Scroll DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR 5860 Soft Keys Direct Station Selection This option displays all named stations in alphabetical order. 1. Press the DIRECT SS Soft Key to view the first screen
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    the System Speed Dial Numbers alphabetically (typically, external destinations). Internal Directory enables you to search all of the internal name extensions alphabetically. This saves time since you do not have to step through the lists screen-by-screen. See Table 8 on page 67 for instructions on
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    telephone by your System Administrator before you can store names. ➤To assign Station Speed Dial names 1. From a digital telephone connected to the Strata CTX, enter User Programming Mode by dialing  or, press 3URJUDP. 2. Press 6SGLDO. "SPEED DIAL MODE" displays on the LCD. 3. Enter a Speed Dial
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    LCD Features Directory and Speed Dial Listings 4. Enter the telephone number to be stored. If you normally a dial line access code (such as ) and/or and area code, enter the codes before the telephone number. 5. Press 6SNU, then input the name that will appear in the Personal SD directory (nine
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    DKT3014 LCD Features Directory and Speed Dial Listings 68 Strata CTX DKT/IPT Telephone 06/03
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    User Programming 5 User programming enables you to change your telephone's layout/registration and other settings. With user programming you can re-define Flexible Buttons to perform other functions. • Enter numbers in your personal Speed Dial list • Program One Touch and Flexible Buttons •
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    for the CF buttons. • One Touch - Users can set speed dial and custom feature access code sequences for One Touch buttons. • Background Music - Users can select Quiet Tone or the music source (up to 15) that will play on their telephone's speaker when they activate the %*0 button. Note Directory
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     Answer Page - All Groups  Phantom Extension Message Waiting  Privacy  Privacy Release  Night Transfer  Record to VM  Pause/Resume recording  Release Button  Release/Answer  Speed Dial  User Programming Mode  Strata CTX DKT/IPT Telephone 06
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    User Programming One Touch Buttons One Touch Buttons One Touch buttons can be used for storing frequently used features or dialed numbers, such as Speed Dial numbers (use Speed Dial Codes to store additional numbers). Onetouch buttons can be preassigned to your telephone - your System Administrator
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    Speed Dial Number shows a "P" without specifying the duration. In this example, you would see "PP." Æ Æ To Use a One Touch Button ➤ Press the One Touch button. Setting/Changing a Personal Speed Dial Code See "Storing a Station Speed Dial Number" on page 53. Strata CTX DKT/IPT Telephone
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    . button + Æ#( + source number + Æ Telephone Speaker Off Ext. button + Æ#( External Speaker On Ext. button + Æ#(! + source number + Æ External Speaker Off Ext. button + Æ#(" Call Forward - See Table 2 on page 32. Call Park Activate 8sU Orbit Number Retrieve System Orbits Ext. button
  • Toshiba DKT3010-SD | User Guide - Page 89
    User Programming Feature Codes Table 11 Feature Access Codes (continued) Feature Feature Access Code Sequences On hold - Outside line Retrieve Ext. button Line on hold On hold - Directed Extension Retrieve Ext. button Ext. No. on hold Conferencing - Three Way Æ#(# Dialing Dialà Dial Æ
  • Toshiba DKT3010-SD | User Guide - Page 90
    Groups Answer for External Group Page Repeat Last Number Dialed Feature Access Code Sequences Æ# Ã+ Message No. Æ# ! 'Ã+ Private Network No. Æ$Æ"( Voice First: !; Tone First: , ! , or ! ! " Æ" Æ" + Group Number Æ"' + Group Number Æ"& Æ$Æ"% + Zone Number  76 Strata CTX DKT/IPT Telephone 06/03
  • Toshiba DKT3010-SD | User Guide - Page 91
    ## Travelling Class Override Enter Code Change Code User Programming Mode Voice Mail (VM) Direct Transfer to Voice Mail Volume Control - Beep Volume Control - Ringing Æ#& Æ%( + Index Number + old Code + Æ + new Code + Æ Æ('&% Æ#& + Ext. Number Æ%  Æ% ! Strata CTX DKT/IPT Telephone 06/03 77
  • Toshiba DKT3010-SD | User Guide - Page 92
    User Programming LED Indicator Details LED Indicator Details Each line and feature button has a LED next to it which indicates the status of the line or feature associated with the button. Line LEDs light red or green and flash at varying rates to indicate call status (see Table 12). Table 12 LED
  • Toshiba DKT3010-SD | User Guide - Page 93
    20 line/feature buttons to digital telephones. Up to two DADMs can be connected to a telephone. • Direct Station Selection (DSS) Console - adds 60 line/feature buttons to a digital telephone. Available for system operators who do not have an attendant console. Strata CTX DKT/IPT Telephone 06/03 79
  • Toshiba DKT3010-SD | User Guide - Page 94
    can be attached to a telephone to provide 40 buttons to supplement the telephone's 10 or 20 buttons. Each DSS button and /LQH button has an LED that provides a status of the outside line or station assigned to it. The DSS button acts like a speed dial button to a specific extension. • A station or
  • Toshiba DKT3010-SD | User Guide - Page 95
    similar and has the same button/LED functions. 209 219 208 218 207 217 206 216 229 239 228 238 227 237 226 236 Note The IPT1020-SD does not support a DSS console. The 60 flexible feature buttons can be assigned as CO line, extension, DSS, One Touch Speed Dial or any other flexible
  • Toshiba DKT3010-SD | User Guide - Page 96
    or if on a extension button, it goes idle. When the called station answers the call, the DSS LED stays steady red, and the Line LED becomes steady red. 4. If the station does not answer before a period set in system programming, the call recalls your station. 82 Strata CTX DKT/IPT Telephone 06/03
  • Toshiba DKT3010-SD | User Guide - Page 97
    but will recall your telephone immediately. If the call is not answered after a specified Recall time set in system programming, camp-on is cancelled and the transferred call rings back. Call Answering (Outside Line) If your DADM or DSS console is equipped with a /LQH button, you can answer outside
  • Toshiba DKT3010-SD | User Guide - Page 98
    to a group of telephone speakers selected in system programming with $OO &DOO 3DJH on the DSS console. 6' (if programmed) on either the DSS console or the DADM can be used for page announcements. See "All Call Page" on page 50. Call Forward Override (DSS Override) Either the DSS buttons on your DSS
  • Toshiba DKT3010-SD | User Guide - Page 99
    Note Some access code numbers may have been changed to avoid system numbering plan conflicts. Centrex Feature Buttons You can access some Centrex features by pressing a pre-programmed Flexible Button on your telephone, instead of dialing a Centrex access code. The Centrex access code, including the
  • Toshiba DKT3010-SD | User Guide - Page 100
    Centrex Application Delayed Ringing Delayed Ringing Outside line or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing. 86 Strata CTX DKT/IPT Telephone 06/03
  • Toshiba DKT3010-SD | User Guide - Page 101
    I6† Call Forward-Busy/No Answer - Press to forward calls immediately to another station or voice mail device when your station is busy or in Do Not Disturb mode. Also forwards calls when your station is not answered after 8~60 seconds (set at your station). Strata CTX DKT/IPT Telephone 06/03 87
  • Toshiba DKT3010-SD | User Guide - Page 102
    or voice mail device when your station is not answered after 8~60 seconds (set at your station). Call Forward-External - Press to forward Private or DID line calls to an external or internal telephone number. Caller ID - Press to view the Call History list (may include name/number, date, status
  • Toshiba DKT3010-SD | User Guide - Page 103
    . T9Â…à Speed Dial - Press to Speed Dial a telephone number or feature access codes. SD 8ˆ†‡‚€v“rqà buttons can be used as either System Speed Dial numbers or Station Speed Dial 7ˆ‡‡‚ numbers. TƒqÃ9vhyÃGtà Pause (Long) - Press to insert a 10-second pause when programming Speed Dial Qh
  • Toshiba DKT3010-SD | User Guide - Page 104
    Button Labels Delayed Ringing 90 Strata CTX DKT/IPT Telephone 06/03
  • Toshiba DKT3010-SD | User Guide - Page 105
    not previously entered by the telephone installer or if you need to change this information. You may also need to ask your Telephone System Administrator for the information required for the following steps (IP address, subnet mask number, router address, Station ID, CTX Strata Net node number, IP
  • Toshiba DKT3010-SD | User Guide - Page 106
    " on page 95 for details. 4. Press )% to initialize LCD contrast setting (LED On = initialize, LED OFF = don't initialize). 5. Press )% to initialize the telephone's IP network connection settings (LED On = initialize, LED Off = don't initialize). See "IPT-to-IP Network Connection Instructions
  • Toshiba DKT3010-SD | User Guide - Page 107
    Time, Date and PDN displays on LCD when the information is set. Note See "IP Telephone Start Up Sequence" below for an explanation of the LCDs that you will see during this procedure. IP Telephone Start Up Sequence After the IP telephone network setting has been programmed, the following displays
  • Toshiba DKT3010-SD | User Guide - Page 108
    • BIPU IP address is not registered Not exist BIPU address (BIPU IP address setting mode is manual setting. When registering fails, IPT retries by starting at Step 2 again. Error message: "Exxx" is error number. Registering IPT Can't register IPT:EXXX 94 Strata CTX DKT/IPT Telephone 06/03
  • Toshiba DKT3010-SD | User Guide - Page 109
    sensitivity is normal. FB4 Enable handset Busy Override (BOV) tone. Disable handset BOV. FB11 Turn LED On if carbon headset Turn LED Off if carbon headset is not is attached. attached. 4. Press +ROG to set the above data. 5. Go off-hook and hang up. Strata CTX DKT/IPT Telephone 06/03 95
  • Toshiba DKT3010-SD | User Guide - Page 110
    OFF ON OFF Transmit Level Level 7 (min.) Level 6 Level 5 Level 4 Level 3 (initial value) Level 2 Level 1 Level 0 (max.) 4. Press FB4 for handset voice output in speakerphone mode (LED On = with, LED Off = without). 5. Press +ROG to set the above data. 6. Go off-hook and hang up. Viewing IPT1020
  • Toshiba DKT3010-SD | User Guide - Page 111
    hold, 16 Strata CTX DKT/IPT Telephone 06/03 B background music (BGM), 27, 71, 74 busy override, 47 button labels, 87 programming, 71 buttons 3000-series LCD, 3, 6 DSS on ADMs and DSS consoles, 81 extension, viii fixed, 3, 5 flexible, 3, 6 one touch, 72 C caller ID, 35 call forward access codes, 71
  • Toshiba DKT3010-SD | User Guide - Page 112
    , 16 voice mail, 15 D DADM, 80 delayed ringing, 86 dial pad, 67 digital add-on module (DADM), 80 direct inward system access (see DISA) directories, 67 direct station selection, 64 buttons, 39 DISA security code, 75 distinctive ringing, 40 DKT2000-series telephones, 4 DKT3000-series telephones, 1 do
  • Toshiba DKT3010-SD | User Guide - Page 113
    on phantom ext/MW, 12 messaging advisory, 75 Mic button, 12 microphone cut-off, 45, 46, 71 Msg button/LED, 11 Strata CTX DKT/IPT Telephone 06/03 Index I ~ P N names storing speed dial, 66 names (entering), 67 network access, 76 networked systems and stations, 62 night ring answer, 76 night transfer
  • Toshiba DKT3010-SD | User Guide - Page 114
    , 6 3000-phone location, 3 DKT3014 LCD, 64, 65 Stratagy voice mail, 56 speakerphone, 10 speed dial, 52, 72 access codes, 71, 77 names, 66 personal, 65, 73 system, 65 speed dial (DADM or DSS), 83 start application, 77 storing speed dial names, 66 system speed dial, 65 T telephones IPT1020-SD, 4 tone
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Telecommunication Systems Division
June 2003
DKT/IPT Telephone
User Guide
Digital Business Telephone Systems