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Toshiba DKT3210-SD User Guide - Page 88

Login/Logout, Login, Logout - programming manual

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Advanced Operation Uniform Call Distribution Login/Logout Login and Logout is controlled by the Login key assigned to the agent phone (see Strata CIX Programming Manual Vol. 1 for details). The Log status is displayed on the Login key as shown below • Login - Key is On Steady • Logout - Key is Off The Login/Logout feature is applied to the call which terminates to UCD pilot only. Therefore, the call can terminate to agent Prime or Phantom PDN directly even if the agent is in Logout state. Also, Login/Logout can be activated by an access code. The default numbering plan is shown below. Access Code #6061 #6062 #6161 + DN + # #6162 + DN + # Feature Login - from Agent Station Logout - from Agent Station Login - Agent Station (DN) from another station Logout - Agent Station (DN) from another station where DN = the Directory number of the agent station. 70 Strata CIX and CTX IPT/DKT Telephone 08/07

Section	Page
WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS	5
Contents	7
Introduction	15
Organization	15
How to Use This Guide	17
Conventions	17
Related Documents/Media	18
The Grand Tour 1	19
IPT2000-series Telephones	19
Fixed Buttons	21
Flexible Buttons	22
LCD / Soft Keys	23
SoftIPT	24
SoftIPT Icons	25
PDA	25
DKT3000/3200-series Telephones	26
Fixed Buttons	28
Flexible Buttons	29
Liquid Crystal Display	29
The Basics 2	31
Important - Read First	31
What’s My Line?	31
Which Outgoing/Incoming Call Features Do I Have?	32
Making a Call	33
Hot Dialing	33
Spkr Button	33
Handset	33
Dial Directory	34
Answering a Call	35
Handset	35
Speaker	35
Handsfree Answerback	35
Switching Between Handset and Speakerphone	35
Message Waiting	36
Responding to a Lit Msg LED	36
Turning On/Off MW LED on Another Extension	37
Microphone	37
Call Transfer	38
Conference Calls	40
Adding Voice Mail to a Conference	41
Connecting Two Outside Lines	41
Conference Add/Split/Join/Drop	42
Hold	44
Exclusive Hold	44
Automatic Hold	44
Consultation Hold	44
Volume Control	45
LCD Contrast Adjustments	45
Basic SoftIPT Functions	46
Start the SoftIPT	46
Making a Call	46
Switching a Call to Your Headset	47
Creating a Directory	47
Using the Directory to Call	47
Labeling Feature Buttons	48
Advanced Operation 3	49
Using Your LCD	49
Soft Keys	50
Soft Key Example	51
Advisory Messages	52
Account Code Calls	53
Verified/Non-Verified Account Codes	53
Forced Account Codes	53
Voluntary Account Codes (Verified/Non-Verified)	54
Alarm Notification Button	55
Automatic Busy Redial	55
Automatic Callback	56
Background Music	57
Call Forward	58
System	58
Station	58
Station Call Forward Categories	59
Call Forward Settings	59
Station Call Forward Procedures	60
Call Forward Examples	61
Call History	65
Call Park Orbits	65
Call Pickup	67
Group Pickup	67
Ringing, Page or Held Call Pickup	67
Call Waiting	69
Direct Inward System Access (DISA)	70
Direct Station Selection Buttons (Hotline)	70
Distinctive Ringing	71
Do Not Disturb	72
Setting DND for Another Extension	73
Door Lock(s)	73
Door Phone(s)	74
Echo Cancellation	75
Emergency Call	75
Emergency Monitoring Station	75
Emergency Ringdown	76
Language Codes	76
Microphone Cut-Off	76
Off-hook Call Announce	77
Override Calls	78
Busy Override	78
Do Not Disturb Override	78
Executive Override	79
Destination Restriction/Traveling Class Override	79
Class of Service Override	80
Privacy Override	80
Paging	80
Answering a Page	81
All Call Page	81
Emergency Page	81
Privacy	82
Redial	82
Speed Dial	83
Making a Call Using Speed Dial	83
Accessing System SD and Personal SD Directories	84
Storing a System/Station Speed Dial Number	84
Advanced Speed Dial Operation	85
Tone/Pulse Dialing	86
Uniform Call Distribution	87
Login/Logout	88
Voice Mail - Direct Transfer	89
Voice Mail Soft Keys	89
Call Recording	94
Other Voice Mail Features	95
IPT2010-SDC 4	97
Making and Answering Calls	98
Local Emergency Service (Calling 911)	99
ACO Volume Control	100
Microphone	100
ACO LED and LCD Indication	101
ACO Hold	102
ACO Operating Summary	103
IPT2010-SDC Programming	104
IPT Initialization	106
IPT2010-SDC Headset Transmit Level Adjustment	106
Local CO Line Connection	107
Local CO Line Circuit Quick Test	108
IPT2008-SDL LCD Features 5	109
Buttons	110
Fixed Buttons	110
Navigation Buttons	110
Idle Display	111
Left and Right Tab Soft Keys	112
Directory and Speed Dial Listings	113
Direct Station Selection	113
System Speed Dial and Personal Speed Dial	114
Internal Directory and External Directory	114
Storing Personal Speed Dial Names	115
Web Access	117
Info ManagerTM	119
Stocks	120
Weather	121
News	122
Calendar	123
Cycle	125
Configure	125
DKT3014/3214-SDL LCD Features 6	131
Directory and Speed Dial Listings	132
Direct Station Selection	132
System Speed Dial and Personal Speed Dial	133
Internal Directory and External Directory	133
Storing Personal Speed Dial Names	134
FeatureFlex 7	137
Alarm Clock	138
Voice Mail Call Monitor	139
Voice Mail - Return Call	140
Screen Call	141
One Number Access	142
Hot Desk	142
FeatureFlex Interactions	143
User Programming 8	145
Programming Feature Buttons	145
User Programming Mode	146
Flexible Button Codes	146
Setting/Changing a Flexible Button’s Function	147
One Touch Buttons	148
Changing a One Touch Button	148
To Use a One Touch Button	149
Setting/Changing a Personal Speed Dial Code	149
Feature Codes	150
LED Indicator Details	154
ADM/DSS Console 9	155
ADM	156
Buttons and LEDs	156
DSS Console	157
DSS Buttons	157
Calling a Station	158
Transferring to an Idle Station	158
Call Transfer with Camp-on	159
Call Answering (Outside Line)	159
Speed Dial	159
Paging	160
Call Forward Override (DSS Override)	160
Night Transfer Button	160
Centrex Application A	161
Flexible Directory Numbering	161
Centrex Feature Buttons	161
Ringing Repeat	161
Delayed Ringing	162
Button Labels B	163