Toshiba DMF102XKU Owner's Manual - English - Page 60

Cannot play music files, No sound, Cannot copy files, Cannot delete files, Cannot use the Wi-Fi

Get Toshiba DMF102XKU - Wireless Digital Media Frame PDF manuals and user guides
UPC - 022265003084
View all Toshiba DMF102XKU manuals
Add to My Manuals
Save this manual to your list of manuals

Page 60 highlights

60 TROUBLESHOOTING Cannot play music files ● Check whether there are music files stored in the memory card/USB memory device inserted. ● Check whether the format of the music files is supported by the Digital Media Frame. Cannot play video files ● Check whether there are video files stored in the memory card/USB memory device inserted. ● Check whether the format of the video files is supported by the Digital Media Frame. No sound ● Check whether a set of headphones is plugged into headphone jack of the Digital Media Frame. Unplug the set of headphones. ● Check the volume setting. Press ▲▼ to adjust the volume. Cannot copy files ● Check whether the target memory card/USB memory device is full. ● Check whether the protection switch on the SD memory card is set to the 'Lock' position. If it is set to 'Lock', you cannot copy files to the memory card. Cannot delete files Cannot use the Wi-Fi network ● Check whether the file you would like to delete is protected. A protected file cannot be deleted. ● Check whether the protection switch on the SD memory card is set to the 'Lock' position. If it is set to 'Lock', you cannot delete files saved on the memory card. ● Check your wireless AP/router connection via a computer. ● Check your Internet connection via a computer. ● Check whether the firewall or security setting on the wireless AP/router is correct. ● Check whether the parental/access control on the wireless AP/router is set to 'On.' ● Check whether you have entered a correct WEP/WPA key (network password) or SSID (network name). ● Move the Digital Media Frame to other locations and start the network setup process again.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
T
ROUBLESHOOTING
60
Cannot play music files
● Check whether there are music files stored in the
memory card/USB memory device inserted.
● Check whether the format of the music files is
supported by the Digital Media Frame.
Cannot play video files
● Check whether there are video files stored in the
memory card/USB memory device inserted.
● Check whether the format of the video files is
supported by the Digital Media Frame.
No sound
● Check whether a set of headphones is plugged into
headphone jack of the Digital Media Frame. Unplug
the set of headphones.
● Check the volume setting. Press ▲▼ to adjust the
volume.
Cannot copy files
● Check whether the target memory card/USB
memory device is full.
● Check whether the protection switch on the SD
memory card is set to the ‘Lock’ position. If it is set to
‘Lock’, you cannot copy files to the memory card.
Cannot delete files
● Check whether the file you would like to delete is
protected. A protected file cannot be deleted.
● Check whether the protection switch on the SD
memory card is set to the ‘Lock’ position. If it is set to
‘Lock’, you cannot delete files saved on the memory
card.
Cannot use the Wi-Fi
network
● Check your wireless AP/router connection via a
computer.
● Check your Internet connection via a computer.
● Check whether the firewall or security setting on the
wireless AP/router is correct.
● Check whether the parental/access control on the
wireless AP/router is set to ‘On.’
● Check whether you have entered a correct
WEP/WPA key (network password) or SSID (network
name).
● Move the Digital Media Frame to other locations
and start the network setup process again.