Toshiba G55-Q802 Toshiba User's Guide for Qosmio G50/G55
Toshiba G55-Q802 - Qosmio - Core 2 Duo GHz Manual
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Toshiba G55-Q802 manual content summary:
- Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 1
G50 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 2
Wash hands after handling. Model: Qosmio® G50 Series Recordable and/or set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 3
Critical applications" means life support systems, medical applications, connections loss of life or catastrophic property damage. ACCORDINGLY, TOSHIBA, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 5
service. If Problems trouble is experienced with this equipment, for repair or standard limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support the transmission, the date and time it - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 6
your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment 1 above conditions may not prevent degradation of service in some situations. Repairs to certified equipment electrician, as appropriate. 2 The user manual of analog equipment must contain the equipment's - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 7
TOSHIBA problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba -europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba TOSHIBA - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 8
services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as described - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 9
signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to be with an 802.11a device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 10
to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 11
event of problems, you should contact your equipment supplier in the first instance. Taiwan Article 14 Article 17 Unless approved, for any model accredited low source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 12
than 40m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 13
NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 14
14 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 15
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 16
16 Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE This device works on passive scan - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 17
17 Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Argentina Belgium - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 18
18 Jordan Kazakhstan Kuwait Latvia Lesotho Liechtenstein Luxembourg Macedonia Malta Mexico Morocco Netherlands Nicaragua Nigeria Oman Pakistan Papua New Guinea Paraguay Philippines Poland Puerto Rico Qatar Romania Russia Senegal Serbia and Montenegro Slovak Republic - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 19
11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 20
(FHSS) radio technology, and is compliant to: ❖ Bluetooth Specification as defined and approved by The Bluetooth Special Interest Group. ❖ such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba- - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 21
within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 22
other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 23
23 Taiwan Article 14 Article 17 Unless approved, for any model accredited low power radio frequency electric machinery, any company, of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 24
10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 25
injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 26
The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 27
27 Trademarks Qosmio and ConfigFree are a registered trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Microsoft, Outlook at www.eiae.org. As part of Toshiba's commitment to preserving the environment, Toshiba supports various trade-in and recycling programs. Visit - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 28
Contents Introduction 35 This guide 37 Safety icons 38 Other icons used 38 Other documentation 39 Service options 39 Chapter 1: Getting Started 40 43 Setting up your software 44 Registering your computer with Toshiba 45 Adding optional external devices 45 Connecting to a power source 46 - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 29
Contents 29 Using the computer for the first time 49 Opening the display panel 49 Your computer's features and specifications ....50 Turning on the power 50 Adding memory (optional 51 Installing a memory module 52 Removing a memory module 57 Checking total memory 59 Using the TouchPad - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 30
a disc with the computer on 94 Removing a disc with the computer off 95 Caring for optical discs 95 Toshiba's online resources 95 Chapter 3: Mobile Computing 96 Toshiba's energy-saver design 96 Running the computer on battery power 96 Battery Notice 97 Power management 98 Using additional - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 31
Connecting a modem to a telephone line ........117 An overview of using the Internet 119 The Internet 119 The World Wide Web 119 Internet Service Providers 119 Connecting to the Internet 120 Surfing the Internet 120 Internet features 120 Uploading to, and downloading files from, the Internet - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 32
136 Using a user password 137 Deleting a user password 138 TOSHIBA PC Diagnostic Tool Utility 139 TOSHIBA SD™ Memory Card Format Utility .........140 Mouse Utility 141 TOSHIBA Hardware Setup 142 TOSHIBA Zooming Utility 146 TOSHIBA Button Support 147 CD/DVD Drive Acoustic Silencer 148 - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 33
166 Keyboard problems 167 Display problems 168 Disk or internal storage drive problems ..........170 Optical drive problems 171 Sound system problems 172 ExpressCard® problems 173 Printer problems 175 Modem problems 176 Wireless networking problems 176 DVD operating problems 179 Develop - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 34
34 Contents Appendix A: Hot Keys/TOSHIBA Cards 189 Hot Key Cards 189 Using the Hot Key Cards 190 Application Cards 191 Using the Application Cards 192 Card Case 192 Hot key - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 35
your Toshiba computer, your work and entertainment can accompany you wherever you go. Your Computer model may be ENERGY STAR® compliant. If the model you purchased Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 36
specifications will use between 20% and 50% less energy depending on how it is used. If all U.S. household and businesses replaced old computers with new ENERGY STAR® qualified models chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to manuals or all program functionality. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 37
features and specifications on your particular model, please visit Toshiba's Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 38
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 39
version of the user's guide (this document) ❖ It may also contain guides for other programs that may come with your system. For accessory information, visit Toshiba's Web site at accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 40
provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, contains important safety information. Please read the safety - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 41
Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer socket and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 42
/palm rest and skin" section in the "Instruction Manual for Safety and Comfort" that is shipped with disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖ Keep the computer and disks . Occasionally, even new programs you buy from a supplier may contain a computer virus. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 43
failure, computer or AC adaptor damage or a fire, possibly resulting in serious injury. Read the "Provide adequate ventilation" section in the "Instruction Manual for Safety and Comfort" that is shipped with your computer. NOTE The cooling fan location will vary depending on the computer. Setting - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 44
the order in which windows appear, may vary according to your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the Welcome screen click Next to enter the Setup Wizard. 2 Confirm acceptance of Microsoft's End - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 45
optional external devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software (see "Connecting a printer" on page 65) ❖ Connect an optional external disk drive (see "Connecting an optional external diskette drive" on page 67) ❖ - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 46
plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 47
. The AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 48
48 Getting Started Charging the main battery The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows white when the main battery is fully charged ❖ Is unlit when the main - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 49
Getting Started 49 Using the computer for the first time NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 50
Your select model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis, unless you have selected all those features. This information applies to all the features and icons described in this guide - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 51
Getting Started 51 Adding memory (optional) 3 Press and release the power button. The on/off light glows white memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 52
Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 53
Getting Started 53 Adding memory (optional) If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 54
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an empty memory module slot on the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 55
the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 56
the socket and level when secured in place. Slot A Slot B Front of computer (Sample Illustration) Inserting the memory module into the slot NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in slot - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 57
Getting Started 57 Adding memory (optional) 14 Replace the memory module slot cover and secure it using the screw. 15 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 108. 16 Turn the computer right side up. 17 Reconnect the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 58
could be a sign that you may need to scan your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 59
Panel, System and Maintenance, and then System. The System window appears. 2 The total memory is displayed below the System heading under Memory (RAM). If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-8 in - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 60
. This feature can be disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 61
Getting Started 61 Using external display devices Disabling or enabling the TouchPad™ The TouchPad™ is enabled by default. To change the enable/disable TouchPad setting, press Fn + F9. This hot key enables/disables the TouchPad. For more information, see "Disabling or enabling the TouchPad™" on - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 62
the cable to your television. Refer to the manual that came with the television for more information a TV using HDMI™-CEC (Available on certain models) HDMI™-CEC (Consumer Electronics Control) is a . For more detailed HDMI-CEC information visit pcsupport.toshiba.com. Connecting the sound to a TV or - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 63
other end. ❖ Using the Line Out jack on the side of the computer-This lets you connect directly to powered speakers or a stereo system that supports input from a line out source. You need a cable (not included with your computer) with a 1/8" (3.5mm) stereo plug on one end and plug(s) compatible with - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 64
64 Getting Started Connecting the display device Directing the display output when you turn on the computer Once you connect an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. NOTE Some modes are only available with the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 65
. To swap sides, select Swap Image Display. 2 Release the Fn key. Adjusting the quality of the external attach one to your computer. The computer's USB ports support most USBcompatible keyboard. Using a mouse You may want to do not install the software as instructed by the printer manufacturer, the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 66
into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 67
external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive. It is a good idea to - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 68
internal hardware (such as memory). TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 69
Getting Started 69 Turning off the computer For information on how to use and configure Hibernation mode see "Using and configuring Hibernation mode" on page 72. Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 70
70 Getting Started Turning off the computer Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 71
Getting Started 71 Turning off the computer 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 4 Click Power buttons and lid to display the actions that you can configure. 5 Select - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 72
72 Getting Started Turning off the computer 6 Click Apply. 7 Click OK. Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 73
Getting Started 73 Turning off the computer 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. 3 Click Change advanced power - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 74
74 Getting Started Turning off the computer ❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 75
Getting Started 75 Turning off the computer 2 Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The on/off light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 76
76 Getting Started Turning off the computer 4 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen 5 Click Power buttons and lid to display the actions that you can configure. 6 Select - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 77
There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 104. There are - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 78
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 79
Getting Started 79 Caring for your computer 2 Pass the locking end through the loop. 3 Insert the cable's locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 80
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 81
off the computer if a drive indicator light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk may damage the disk, the drive, or both. ❖ Before turning off the computer, use the Shut Down command or Sleep command. See "Using and configuring Sleep - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 82
82 Learning the Basics Using the keyboard Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 83
called function keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn+F9 turns off the TouchPad. For more information, see "Hot key functions" on page 193. Special - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 84
84 Learning the Basics Starting a program Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the Windows® WordPad program - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 85
the Basics 85 Starting a program 5 In the left part of the window, click the line that ends in "Local Disk (C:)." 6 In the left part of the window, under the Local Disk C: icon, double-click the folder containing the program, in this case Program Files. Windows® Explorer shows the contents of - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 86
86 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut Down command, save your work on the internal storage drive, diskette, flash media, or optical disc. This is one of the most important rules of computing. When you turn off the computer using - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 87
different name. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 88
88 Learning the Basics Backing up your work To print a file: 1 If your printer is not on, turn it on now. 2 In your Windows®-based application, click File, and then Print. The program displays a Print dialog box. (Sample Image) Print dialog box 3 Specify the print parameters. For example, the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 89
has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include widescreen movies, multiple language tracks, digital surround - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 90
disc tray is open, be careful not to touch the lens or the area around it. Doing so could cause the drive to malfunction. Manual eject hole-Use if you need to release the disc tray when the power is off. Use a straightened paper clip or other narrow object to press the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 91
when the computer is on. Next track Previous track Stop Play/Pause Media Mute Panel lights Web Camera* Dolby® settings *Available on certain models (Sample Illustration) Media Control buttons The Media button launches the default media player and plays the CD or DVD, if one is inserted into - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 92
92 Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: 1 Make sure the computer is turned on. The drive will not open if the computer's power is off. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 93
the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Click Start, and then Computer - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 94
information regarding supported optical media formats please refer to your computer's detailed specifications at pcsupport.toshiba.com. NOTE problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your computer's product specification for listing of specific - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 95
Toshiba as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive (about ). Never use a pencil to press the manual eject button. Pencil lead can break off it in the drive. Toshiba's online resources Toshiba maintains a number of online sites - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 96
in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 97
vary considerably from specifications depending on product model, configuration, are achieved on select models and configurations tested by Toshiba at the time of stores your system configuration settings and the current time and date information. It maintains this information for up to a - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 98
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre. Using additional batteries In addition to the main battery, you may also have an optional secondary battery (not included - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 99
battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary by computer model. NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 100
low, the real-time clock and calendar may display the incorrect time and date or stop working. When Hibernation mode is enabled and the RTC battery is . The following also applies to the secondary battery (available on certain models) if installed. ❖ Glows amber while the main battery is being - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 101
Mobile Computing Monitoring main battery power 101 HINT: Be careful not to confuse the battery light ( ), the on/off light ( ), and the power button light. When the on/off light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 102
102 Mobile Computing Monitoring main battery power Highlight the power icon in the Notification Area. A pop-up message displays the remaining battery power as a percentage. With repeated discharges and recharges, the battery's capacity gradually decreases. A frequently used older battery does not - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 103
Mobile Computing Monitoring main battery power 103 To change the default notification settings: 1 Click Start, Control Panel, Mobile PC, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 104
104 Mobile Computing Monitoring main battery power There are various ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 105
Mobile Computing Monitoring main battery power 105 3 Click Create a Power Plan to set up a new plan. NOTE To edit a plan or to edit advanced settings, continue to the following steps. 4 Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 106
The Power Plan options are: Balanced, Power Saver, and High Performance. 3 Release the Fn key. The hot key card disappears. You are now in the Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 72. 3 Unplug and - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 107
Mobile Computing Changing the main battery 107 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 108
has been designed so that you cannot install it with reverse polarity. If the battery does not slide into the slot easily, move the battery release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Slide the battery - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 109
not incinerate a spent battery, as this could cause it to explode and release caustic liquid. ❖ If a battery is leaking or damaged, replace it immediately an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 110
110 Mobile Computing Taking care of your battery Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 111
can cause a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury equivalent battery pack specified in the User's Manual. Other battery packs have different voltage elsewhere, call Toshiba at: (800) 457-7777. In addition, Toshiba's recycling initiatives - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 112
cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 113
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 114
114 Exploring Your Computer's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 115
icons depending on your configuration. See Windows® online Help for more specific information on each icon and how to use it. Start button Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 116
may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 176. Connecting your computer to a network You - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 117
the RJ45 jack on your computer. For specific information about connecting to the network, consult a modem to a telephone line (Available on certain models) Your computer may come with a built-in modem larger corporate wide area network (WAN) For specific information about connecting to a LAN or WAN - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 118
an analog phone line could cause a computer system failure. Now you are ready to send a fax or use the modem to connect to an online service or the Internet. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 119
headings: ❖ The Internet ❖ The World Wide Web ❖ Internet Service Providers ❖ Connecting to the Internet ❖ Surfing the Internet ❖ Internet on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP). The World Wide Web - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 120
LAN connection ❖ A Web browser ❖ An Internet Service Provider (ISP) account Once you have established an 1 Connect your computer's modem (available on certain models) to a telephone line. For more information on use a Search Engine, a Web site specifically designed to help you look for information. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 121
board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring to record sounds using the computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 122
122 Exploring Your Computer's Features Exploring audio features 2 Click Start, All Programs, Accessories, and then Sound Recorder. Start Recording/Stop Recording button (Sample Image) Sound Recorder screen 3 Click the Start Recording button. 4 Speak normally into the microphone. 5 When you have - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 123
3 Launch the FM tuner application. NOTE The FM signal strength will vary depending on the location of your computer. Web Camera (Available on certain models) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 124
model, the process of sending E-mail, taking pictures or recording video messages may vary. The Web Camera software, by default, should already be running in the Notification Area. Using an ExpressCard® The ExpressCard®slot supports the Expresscard® inward to release it. The card pops out slightly. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 125
of supported media, visit Toshiba's Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions apply - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 126
system displays Safe to Remove Hardware. 2 Gently press the card inward to release it. The card pops out slightly. 3 Grasp the card and pull it data transfer rate. In addition to high speed, the i.LINK® port also supports isochronous data transfer (the delivery of data at a guaranteed rate). This - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 127
are two sidebar gadgets available, one for Windows® and one for Google™. HD Console is also a performance monitor for the Toshiba Quad Core HD Processor. ❖ TOSHIBA Gesture Controller-TOSHIBA Gesture Controller allows you to control your computer using hand gestures and can be used with the following - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 128
However, this feature cannot be used while another application is accessing the TOSHIBA Quad Core HD Processor. ❖ When the Upconvert feature is enabled, some titles may not be able to play and/or some features on the title may not be supported. ❖ Always use the AC adaptor when playing a DVD with the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 129
utility is available on your system. ❖ TOSHIBA Assist ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 130
do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop. ❖ Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. (Sample Image) TOSHIBA Assist window The TOSHIBA Assist offers four categories of options: ❖ Connect - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 131
Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree® Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings 131 (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 132
132 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 133
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility 133 (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 134
Optimize The features available in this category are: ❖ TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 135
additional protection for your files. When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 136
or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The Supervisor - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 137
down the system to complete the process. Deleting a supervisor password To delete a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor Password icon. The - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 138
. 6 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. 2 Click Delete. 3 Follow the on-screen instructions to remove the user password. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 139
Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, Toshiba, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 140
Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to the SD memory card - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 141
Mouse utility: 1 Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖ Buttons - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 142
Hardware Setup screen - General tab options The TOSHIBA Hardware Setup screen may have the following tabs: ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 143
Utilities TOSHIBA Hardware Setup 143 ❖ Button Setting-Lets you set the resume speed for Sleep mode. If you want to use the fast resume option, be sure - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 144
Utilities TOSHIBA Hardware Setup USB Sleep and Charge function-Your computer can supply USB bus power (DC 5V) to the USB port even when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 145
and Charge function Settings-The default setting is Disabled. Changing the setting to Enabled enables the use of this function. To change the setting, launch TOSHIBA Hardware Setup and click on the USB tab. There are two modes, Mode-1 and Mode-2 in Enabled. For normal use, set the setting to Mode - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 146
® Reader® ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen 2 Select the desired option - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 147
the system control panel directly above the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 148
Image) CD/DVD Drive Acoustic Silencer screen To access the utility: 1 Click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Silence Mode to make the drive run more slowly and quietly for listening to music - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 149
a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 150
Utility (Available on certain models) The fingerprint authentication utility (available on certain models) can be used to completely secure or error-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 151
Fast User Switching feature of the Windows® operating system is also supported. If user A is logged on and the fingerprint utility verifies might result in damage to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 152
152 Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 153
enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out and network connections. ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 154
icon in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 155
Utilities ConfigFree® ❖ Status of Wireless Connection switch 155 (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in "profiles." ConfigFree® profiles are useful for easily switching network settings and devices. You can switch - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 156
156 Utilities ConfigFree® To create a profile: 1 Click the icon in the Notification Area. 2 Move the pointer to Profile. 3 Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 157
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 158
Down menu appears. Start (Sample Image) Shut Down menu Arrow Shut Down Menu 2 Click Shut Down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 159
turning the power on returns you to the problem instead of restarting the system. To clear the computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully this message was displayed, a program or driver may have prevented Windows® from shutting down - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 160
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 161
adaptor is the correct unit for your computer model. The computer may not be able to of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device configuration or verify the startup procedure to fix the problem. To do this, use the options in the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 162
advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ the Startup menu may display different versions of Safe mode. Internet problems My Internet connection is very slow. Many factors contribute to the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 163
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 164
you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖ Disable the device. For an older device, remove Refer to the device's documentation for instructions about changing settings on the device. Fixing a problem with Device Manager Device Manager provides a - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 165
not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 166
Something Goes Wrong Resolving a hardware conflict NOTE For this model Slot A is the bottom slot. Slot B is the batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 167
Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 98. Keyboard problems If, when you - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 168
the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 169
information see Windows® Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 170
a drive problem may cause one or more files to appear to have garbage in them. Typical drive problems are: You are having trouble accessing a drive errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start. Error-checking tests and repairs the disk. Your internal storage drive seems very - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 171
or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. the problem. Run Errorchecking on the faulty diskette (for instructions see "Disk or internal storage drive problems" on page 170). Optical drive problems You - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 172
), use a narrow object, such as a straightened paper clip, to press the manual eject button. This button is in the small hole next to the optical drive regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 173
ExpressCards® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 174
the categories shown, for example: Disk drives, Network adapters, Other, has its own I/O base address. See "Fixing a problem with Device Manager" on page 164 for more information. This is known as "warm swapping" and is not supported. For more information on Hibernation and Sleep modes see " - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 175
which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 66 or in the instructions - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 176
problems (Available on certain models) This section lists common modem problems documentation and the modem manual for information on Toshiba Web site at pcsupport.toshiba.com. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 177
Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier driver is loaded. Carefully note any error messages-these will be very helpful if you should confer with a support - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 178
point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The Windows® operating system wireless management facility does to determine if this is the case, contact that vendor's support group for further advice. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 179
can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned " on page 164 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 180
page 80 for instructions. On a regular or external hard disk. Here are problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 181
system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select creates the Restore Point, automatically stamps it with the current date and time, and displays a message that the restore point was successfully created. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 182
the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or 'burn') as well as read from - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 183
only include the changes made since the last backup. 7 Follow the on-screen help to complete your backup. For more help, click Start, Help and Support, and search for "back up." General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 184
Always carefully follow the installation instructions that accompany the hardware or much easier to determine the origin of any new problems. For best results, follow this sequence: 1 the "USB Sleep and Charge function." (Available on certain models) ❖ The setting of "USB Sleep and Charge function" - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 185
help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 186
.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 187
92800 Puteaux Cédex France Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 188
A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road Weybridge, Surrey KT15 2UL - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 189
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ Mute ❖ - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 190
feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the , hold down Fn and press the hot key repeatedly. Release the Fn key when the desired option is selected. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 191
launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to "TOSHIBA Hardware Setup" on page 142. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 147. NOTE Not all functions are supported on all models. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 192
Using the Application Cards To launch an application using the Application Cards: 1 Press and hold the Fn key. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display "stacked" Card 2 Click the "stacked" card on the far right of the display. The Application Cards - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 193
Hot Keys/TOSHIBA Cards Hot key functions 193 3 The Card Case displays two rows of have a legend on the key indicating the option or feature the key controls. Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 194
Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample Image) Security options ❖ - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 195
Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 195 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 196
Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 197
Hot key functions 197 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 198
Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 199
NOTE Hot Keys/TOSHIBA Cards Hot key functions 199 Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 200
Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi- - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 201
Cards Hot key functions 201 Disabling or enabling the TouchPad™ or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 61. Selecting - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 202
Cards Hot key functions Zoom (Display resolution) or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 203
Hot Keys/TOSHIBA Cards Hot key functions 203 Keyboard hot key functions Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-in. - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 204
Appendix B Power Cord/Cable Connectors Your computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada United Kingdom UL approved CSA approved Australia AS approved - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 205
NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 206
Communications Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language I/O input/output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD Computer Memory Card International Association RAM random access memory RFI radio - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 207
World Wide Web Terms The following terms may appear in this user's guide. A active-matrix display - A liquid crystal display (LCD) made - A computer program that you use to perform tasks of a specific type. Applications include word processors, spreadsheets, and database management systems. See - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 208
also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports. It is the pathway through which data flows from one - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 209
boards. click - To press and release the pointing device's primary button without peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 210
Devices may be external (outside the computer's case) or internal (inside the computer's case). Printers, disk drives, and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog box - An on-screen window displayed - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 211
211 Glossary double-click - To press and release the pointing device's primary button rapidly twice Windows® operating system, this refers to the left mouse button, unless otherwise stated. driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 212
are .exe for program files and .hlp for help files. See also file name. folder - Also called directory. A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders. format - (verb) To - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 213
213 Glossary Hibernation - A feature of many Toshiba computers that saves to the internal storage decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut - A key or combination of keys that - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 214
. For example, a single hard disk drive may be partitioned into two or more logical drives. M memory - Typically refers to the computer's main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 215
Card - A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter. peripheral - Any device, such as a printer or joystick, that is attached to the computer - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 216
). program - A set of instructions that can be executed by a type, size, and creation date. R RAM (random access memory) - RAM. read-only memory - See ROM. reboot - See boot, restart. removable disk - A disk that can be removed from a disk drive. A diskette is one example of a removable disk - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 217
computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S select - To highlight utilizes solid-state memory as opposed to a hard disk (see hard disk). Much like hard disks, solid state drives hold much more information than - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 218
serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 utility - A computer program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web - See World Wide Web - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 219
48, 100 not charging 166 notifications 102 power plan 195 power plan hot key 105 real-time clock (RTC) 97 removing 106 BIOS Setup see TOSHIBA Hardware Setup Bridge Media Adapter inserting memory media 125 removing memory media 126 button power 51 start 115 C CD, using 89 character keys 82 charging - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 220
keyboard 65 mouse 65 Disk Defragmenter 170 disk drive corrupted/damaged data files 171 missing files/trouble accessing a disk 170 running slow 170 general problems 179 DVD, using 89 E error messages device driver conflict 163 general hardware problem 163 non-system disk or disk error 160 problem with - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 221
hardware conflicts 163 resolving 164 headphones using 122 Help and Support Windows® operating system 163 Hibernation mode 68 configuring 72 starting uploading and downloading files 121 URL address not found 162 using 119 Internet Service Providers 119 ISPs 119 J jack headphones 63 Line Out 63 RJ-11 - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 222
O Opening the display panel 49 optical disc positioning 92 optical discs handling 93 inserting 92 removing 94, 95 optical drive problems 171 troubleshooting 171 using 89 optical media recording 94 other documentation 39 P password deleting a supervisor 137 disabling a user 138 setting a user 137 - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 223
65 problem solving 175 printing a file 88 problem solving AC power 166 accessing disk drives 158 contacting Toshiba 185, 186 corrupted/damaged data files 171 Device Manager 164 disk drive is trouble accessing a disk 170 modem not receiving or transmitting 176 no sound 172 non-system disk or disk - Toshiba G55-Q802 | Toshiba User's Guide for Qosmio G50/G55 - Page 224
Toshiba registering computer 45 worldwide offices 187 TOSHIBA Assist 130 TOSHIBA Hardware Setup 142 Toshiba online resources 95 Toshiba Quad Core HD Processor 127 traveling tips 112 troubleshooting DVD player general problems operating system Help and Support 163 problem solving 161 Windows®
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 |
GMAD0017901
1
05/08
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 157
in this guide.
G50
Series
User’s Guide