Toshiba P55T-C5114 Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10
Toshiba P55T-C5114 Manual
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- Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 1
Satellite Pro® L40/L50/L70/S50/P50C Series User's Guide (Windows 10) If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 2
the state of California only. Model: Satellite/Satellite Pro L40/L50/L70/S50/P50-C all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 3
OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 4
and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 5
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 6
safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology committees of scientists who continually review and interpret the extensive research environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 7
problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba continually review such as medical equipment or services, is perceived or identified - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 8
or transmitter. Optical Disc Drive Safety Instructions NOTE This section is only applicable if To use this model properly, read the User's Guide carefully and keep it for your future reference. Never serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 9
5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High-power radars are allocated as primary users of the 5.25 GHz duire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Veuillez noter que les - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 10
, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary bin with a black bar symbol. If the product's battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 11
/or cadmium (Cd) will appear below the crossed out wheeled bin symbol on the battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 12
12 France: Italia: Nederland: Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 13
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 14
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 15
uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 VCCI Class - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 16
guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein. © 2016 by Toshiba BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 17
17 Trademarks Satellite, Satellite Pro, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 18
to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste. In order to ensure efficient use of resources and appropriate treatment of hazardous substances, in - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 19
29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 Computer user comfort recommendations.... 31 Good Working Posture 31 Using the notebook with an external keyboard, mouse or - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 20
your computer 38 Adding memory 39 Connecting to a power source 39 Charging the main battery 41 Using the computer for the first time 41 Initial setup 41 Using the Start menu 42 Registering your computer with Toshiba 43 To Shut down your computer 43 To Restart your computer 44 To place your - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 21
Contents 21 Chapter 2: Learning the Basics 60 Computing tips 60 Using the keyboard 61 Print screen 62 Function keys 62 Special Windows keys 63 Backlit keyboard 63 Touch screen 63 Touch screen navigation 64 Mouse properties 65 Starting an app 65 Saving your work 66 Backing up your work - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 22
charged battery 85 Taking care of your battery 85 Safety precautions 86 Maintaining your battery 86 Disposing of used batteries 87 Service Station 115 TOSHIBA Application Installer 116 Display Utility 117 Chapter 6: If Something Goes Wrong 118 Problems that are easy to fix 118 Problems - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 23
is not working 121 Using Startup options to fix problems ......... 122 Internet problems 124 Power and the batteries 124 Keyboard help 126 Perform a complete power cycle 126 Uninstall the keyboard driver 126 Download the latest keyboard driver 127 Perform a system restore 128 Clean the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 24
adapter driver 146 Troubleshooting an Internet connection - How to verify TCP/IP 147 Downloading drivers and updates 149 Using Toshiba Service Station 149 Manually download and install drivers and updates 149 How to determine the correct drivers to download 150 DVD operating problems 151 - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 25
stable operating environment and optimum system performance for both AC power and battery modes. To conserve energy, your computer's power management features have Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 26
but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers' commitment to from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 27
prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 28
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 29
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 30
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 31
. ❖ Adjust the chair arm rests: they should be about the same height as the keyboard and comfortably support your arms, allowing your shoulders to relax. ❖ When using the keyboard, it should be centered in front of you. ❖ The keyboard and pointing device should be close to your elbow level. The - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 32
Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen . ❖ Adjust the font size of text on your screen to make viewing comfortable. ❖ Rest your eyes periodically by - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 33
to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Do not - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 34
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 35
at elbow level? ❏ Are your shoulders relaxed when using the keyboard? ❏ Are your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 36
and computer. 3. Remove the battery pack, if applicable. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do not turn on the power again until you have taken the computer to an authorized service - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 37
Getting Started Selecting a place to work 37 Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 38
and including "Initial setup" on page 41 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, and printer. Your computer contains a rechargeable main battery that needs to be charged before you can use it. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 39
the battery you must attach the AC adaptor. See "Connecting to a power source" on page 39. NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Adding memory Toshiba will not be responsible for any product damage, data loss, service or part replacement made - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 40
with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main battery's current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 41
battery light glows white. After that, the battery will be completely charged and ready to power the computer. NOTE Battery any pens or other objects from the keyboard area before closing the display panel. first time, follow the on-screen instructions on each screen in order to properly install the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 42
42 Getting Started Using the computer for the first time Using the Start menu Click or touch the Start ( ) button in the lower-left corner of the Desktop or press the Windows ( ) key to open the Start menu. Here you can perform various commands, including basic tasks like turning off the power and - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 43
Type in the requested information and complete the registration process. Failure to complete Product Registration will not diminish your rights under the Toshiba Standard Limited Warranty. NOTE To register online, an Internet connection is required. To Shut down your computer 1 Click or touch the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 44
lower-left corner of the Desktop or press the Windows ( ) key. The Start menu opens. If you power down using the Sleep command and the battery discharges fully, your unsaved information will be lost. Be sure to save your work first. 2 Click or touch the Power ( ) icon in the Start menu - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 45
Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See "Initial setup" or troubleshoot problems on your computer. See "Creating a recovery drive" on page 46. Booting from a recovery drive to Reset or troubleshoot problems This - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 46
system to a new internal storage drive from your recovery drive. NOTE When you create a recovery drive (USB flash), only the operating system files and drivers originally shipped with the computer are backed up to the USB flash drive and can be restored from this drive. Any files that you created - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 47
drive. Be sure to save the information stored on your USB flash drive to another storage device before executing this procedure. 5 Follow the on-screen prompts to complete the copy process. For information on using the recovery drive you have created with the preceding steps, see "Restoring from - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 48
When you restore your system, only the operating system files and drivers originally shipped with the computer are restored. Any files that you key on your keyboard. The Boot menu displays. 4 Select the USB Flash option and press the ENTER key. 5 Follow the on-screen instructions to complete the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 49
Getting Started Recovering the Internal Storage Drive 49 Reset your PC The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to an external power source via the AC adaptor. 1 Click or - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 50
your personal files ❖ Remove everything-Removes all of your personal files, apps, and settings Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an Internet - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 51
in this section are only supported in certain applications, and only on certain models. You can use the touchpad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖ Move the pointer on the screen ❖ Select an item on the screen ❖ Open or activate an item - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 52
Illustration) The touchpad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touchpad or move a mouse connected to your - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 53
-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the touchpad - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 54
screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. support.toshiba.com. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 55
Getting Started Using external display devices 55 Disabling or enabling the touchpad The touchpad is enabled by default. To enable/disable the touchpad, press the ( ) key. For more information, see "Disabling or enabling the touchpad" on page 164. Connecting an external device NOTE Depending on - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 56
then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your computer should automatically detect when you do not have an external monitor attached): ❖ PC screen only ❖ Duplicate ❖ Extend - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 57
Getting Started Customizing your computer's settings ❖ Second screen only 57 (Sample Image) Display options window 2 Select the desired display setting. 3 Press ENTER to activate your selection. NOTE The Windows ( ) + P keys to navigate through - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 58
to your operating system documentation or Help and Support for details. You may also wish to battery" on page 85. NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Cleaning the computer Keep liquids, including cleaning fluid, out of the computer's keyboard - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 59
. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make sure - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 60
save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved. See "Saving your work" on page 66 for - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 61
operating system shut down normally, details such as new icon positions may be lost. Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer's keyboard contains character keys, control keys, function keys, and special Windows keys. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 62
62 Learning the Basics Using the keyboard (Sample Illustration) Keyboard (Sample Illustration) 10-key keyboard (Available on certain models) Print screen NOTE To capture a print screen of the entire screen, press the FN + Windows ( ) + PRTSC keys. (This only applies to models with a 10-key - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 63
's keyboard has two keys that have special functions in Windows: ❖ Windows key-Launches the Start menu. For more information refer to Help & Support, the keyboard backlight setting to always on or always off. Touch screen (Available on certain models.) Your computer may come with a touch screen, - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 64
screen, such as app and setting icons or on-screen buttons. Touch to type using the keyboard. Touch & hold-Touch and hold an item on the screen to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 65
Click or touch Mouse & touchpad in the left pane of the window. The Mouse screen appears. 5 Make the desired changes to the Mouse settings. 6 Click or touch Close ) key. The Most used list on the left side of the Start screen displays the apps most often used on your computer. Click or touch the All - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 66
66 Learning the Basics Saving your work You may also enter your search in the Search field. Start menu button Search field (Sample Image) Searching for apps For more information, see "Using the Start menu" on page 42 and "Start button" on page 91. Saving your work Before you turn off the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 67
versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms. These features include wide-screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus. TECHNICAL NOTE - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 68
drive may be located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator light-Indicates when the drive is in use. Eject button-Press to release the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 69
Learning the Basics Using the optical disc drive 69 Media control buttons The media control buttons located above the keyboard allow you to mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 70
the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 71
properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 72
a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, and place it in its protective cover. 3 Gently press the tray in to close it. Toshiba's online resources Toshiba maintains a number of - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 73
efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to while traveling. Running the computer on battery power The computer contains a Lithium-Ion (Li-Ion) battery that provides power when you are away - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 74
. The battery life rating is only achieved on the select models and configurations tested by Toshiba under the replaced. This is normal for all batteries. To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The Lithium-Ion battery - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 75
with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 76
computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your computer was shipped, resulting in a CMOS error message during startup. The error message may vary - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 77
electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary to charge the RTC battery because it charges while the computer is on. If the RTC battery is low, the real-time clock and calendar may display the incorrect time and date or stop working. When - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 78
correct input from the AC power supply. HINT: Be careful not to confuse the AC power light/ Battery light ( ) and the power button ( ) light. When the AC power light/Battery light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 79
Sleep mode or to completely shut down when the notification goes off. To change the default notification settings: 1 Right-click or touch & hold the Battery ( ) icon in the notification area. 2 Click or touch Power Options in the pop-up menu. 3 Click or touch Change plan settings under the plan - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 80
power (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. 7 Click or touch OK Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 81
option. Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: 1 Click or touch the Battery ( ) icon in the notification area. 2 Click or touch Power & sleep settings. 3 In the System window, click or touch Power & Sleep. 4 Click or touch - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 82
settings under the selected power option to choose the plan you wish to edit. This screen allows you to change basic settings. 7 Click or touch Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc. You can click or touch the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 83
the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery. If the computer is leaking or its case is cracked - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 84
is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 85
designed so that you cannot install it with reverse polarity. (Sample Illustration) Inserting the battery 3 Replace the battery and secure it using the screw(s). Battery screws (Sample Illustration) Locking the battery 4 Turn the computer right side up. 5 Reconnect any cables that were removed in - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 86
❖ Other unusual events during use, such as abnormal sound Do not expose the computer to fire. The battery could explode. Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 87
Mobile Computing Disposing of used batteries 87 Disposing of used batteries The life of a battery pack depends on usage. When the battery pack needs replacing, the battery light flashes amber shortly after you have fully recharged the battery. You must discard a battery if it becomes damaged. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 88
Computing Traveling tips Notice regarding CR coin cell batteries, applicable to California, U.S.A. only: Perchlorate Material for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 89
, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in the functionality of your - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 90
, notification area, notifications, and background pattern. Notifications Icons Start button Search field Taskbar Notification area (Sample Image) Windows Desktop screen Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 91
configuration. See Windows online Help for more specific information on each icon and how to use it. Start button NOTE When a procedure in this User's Guide instructs you to click or touch the Start ( ) button, it is in reference to this button. Click or touch the Start ( ) button to open the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 92
Your Computer's Features Exploring the desktop ❖ Access Toshiba Utilities ❖ Use the Search function ❖ Suspend add, close, or switch between desktops. Click or touch a desktop thumbnail at the bottom of the screen to select it. When you place your pointer over a desktop thumbnail or touch & hold it, - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 93
Exploring Your Computer's Features Exploring the desktop 93 App tiles The app tiles can be accessed and launched from the Start menu. Typical app tiles are the Calendar tile and Mail tile, as well as tiles representing all other applications downloaded to your system. Taskbar Each time you open a - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 94
to find categories. Setting up for communications To connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP (for example Wi-Fi/ broadband connection, etc.) Connect - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 95
and close the window. Your computer should then be connected. NOTE To enable or disable wireless communication, use the ( ) key. For more information see "TOSHIBA Function Keys" on page 161. NOTE When Airplane mode is OFF, the wireless indicator light will be lit. For help with common Wi-Fi - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 96
96 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 97
Exploring Your Computer's Features Exploring audio features 3 Click or touch Voice Recorder. 97 (Sample Image) Voice Recorder screen 4 Speak normally into the microphone. 5 When you have finished recording, click or touch the Stop Recording button. Your recording file is created and automatically - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 98
98 Exploring Your Computer's Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 99
Off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, or MultiMediaCard™ (MMC to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 100
100 Exploring Your Computer's Features Using the Memory card reader 2 Push the media into the adapter until it stops. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 101
101 Exploring Your Computer's Features Using the Memory card reader 4 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read. Even when the Windows message "copying..." disappears, writing to the media might - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 102
the sample images are applicable only if the related utility is available on your system. ❖ eco Utility ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Service Station ❖ TOSHIBA Application Installer ❖ Display Utility 102 - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 103
103 Utilities eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: 1 In the Search field, type eco Utility. 2 Click or touch eco Utility ( ). The eco - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 104
protection for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 105
105 Utilities Password Utility To set a supervisor password: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch Supervisor Password. (Sample Image) Supervisor Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 106
or touch Supervisor Password. 5 Click or touch Delete. An authority verification pop-up screen appears. 6 Click or touch Delete. 7 Enter the password, and then click If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 107
107 Utilities Password Utility To register a password for the power-on password functions: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility ( ). 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 108
a user password To cancel the power-on password function: 1 In the Search field, type Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or touch Verify. 4 Click or touch Delete. An authority verification pop-up - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 109
Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: 1 In the Search field, type System Settings. 2 Click or touch System Settings ( ). The System Settings screen appears. (Sample Image) System Settings - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 110
. ❖ Panel open/Power on-Allows you to turn on the computer when opening the display panel while the computer is turned off. ❖ Keyboard-Allows you to access the wake-on keyboard function, or to configure the function keys ❖ Function Key-Allows you to set options for the touchpad ❖ USB-Allows you to - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 111
powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible compatible external devices such as mobile phones, tablets, or portable digital music players. However, the "USB Sleep and Charge function" may - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 112
compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of the computer is Charge function-compatible icon ( ), attach the mouse or keyboard to it. The "USB Wakeup function" will now work, but the "USB Sleep and - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 113
, if you set the slider to 10%, charging will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 114
Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 115
you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station: 1 In the Search field, type Service Station. 2 Click or touch Service Station ( ). The Service Station screen appears. 3 Follow the on - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 116
your computer. To reinstall drivers and applications: 1 In the Search field, type TOSHIBA Application Installer. 2 Click or touch TOSHIBA Application Installer ( ). The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 117
settings. To make changes: 1 In the Search field, type Display Utility. 2 Click or touch Display Utility. The Display Utility window appears. (Sample Image) Display Utility screen 3 Click or touch the option you wish to change and follow the on-screen instructions. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 118
. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 119
, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 120
several hours, which will deliver a slow, steady "trickle-charge" to the battery. Once the battery has been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 121
working The battery light is blinking when the computer is on. If the battery light is blinking If the specifications do match, contact Toshiba. See "Contacting Toshiba" on page 159. The Windows operating ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 122
working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 123
. The Operating System will automatically look for problems and repair them if possible. Command Prompt troubleshooting mode ❖ Enable boot logging Creates a file that lists all the drivers that are installed during startup ❖ Enable Safe Mode Starts Windows with a minimal set of drivers and services - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 124
interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 125
ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 126
manufacturer's Web site. If you are experiencing problems with the functionality of any of the computer's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 127
1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer. 4 Install the Toshiba Function Key driver. 5 Restart your computer, see "To Restart - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 128
objects that might be under the keys. NOTE Please be very gentle when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 129
. To help you troubleshoot the issue you may want to install an (optional) external mouse. 1 Plug a USB mouse into an open USB port on your computer. 2 If prompted, follow the on-screen instructions for installation. NOTE The computer may automatically download the needed driver for your mouse - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 130
uninstalls, restart your computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. Download the latest touchpad driver 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer's serial number. 3 Filter your search by Touchpad - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 131
Advanced tab (or similar) to change the touchpad properties. 3 You can now change the configuration settings of your touchpad. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 132
display priority is not set for the built-in screen. The screen does not look correct. To choose a theme for message displays saying that there is a problem with your display settings and that the size of the color palette to one that is supported by the computer's internal display. To change the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 133
is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 134
be able to recover lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 135
problems Optical disc drive problems or a neutral cleaner. Replace the disc in the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual to press the manual eject button. supported optical media formats, refer to the complete detail specifications for - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 136
may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 137
137 If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window 5 After the driver uninstalls, restart your computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 138
troubleshooting tips may help you check your software and hardware. Use the Sound troubleshooter 1 In the Search field, type Find and fix audio playback problems. 2 Click or touch Find and fix audio playback problems. 3 Click or touch Next in the troubleshooter and follow the on-screen instructions - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 139
139 If Something Goes Wrong Sound help Check and set default speakers 1 In the Search field, type Change system sounds. 2 Click or touch Change system sounds. 3 Click or touch the Playback tab. 4 Select a playback device. 5 Click or touch the Set Default button. NOTE If only one playback device - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 140
Sound Audio driver and select Uninstall. NOTE ❖ Do NOT select the "Delete the driver software for this device" box. ❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 141
listed under "Sound, video and game controllers." e Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, "Drivers & Software" page. 4 Install the desired Audio driver. 5 Restart your computer, see "To Restart your computer" on page 44. Perform - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 142
check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with problem, contact the printer's manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 143
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems Service Provider) service may be disrupted. ❖ Verify that the Service Set system, and that the driver is loaded. To access the with a support technician at a later time - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 144
your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi part of your network. do for telephone service or utilities. ISPs are usually phone companies (for a DSL or fiber optic connection) or TV providers (for a cable or satellite connection). ❖ - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 145
have an ISP and you've connected your hardware by following the ISP's instructions, you might already be connected to the Internet. To find out, open you wish to connect to, and then click or touch Connect. Troubleshooting an Internet connection - Verify network status The appearance of the Network - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 146
Connecting to the Internet Troubleshooting an Internet connection - Verify hardware Before troubleshooting any problem you are having with Uninstall the network adapter driver You can Uninstall the network adapter driver to allow Windows to automatically reinstall the driver. 1 In the Search - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 147
computer, see "To Restart your computer" on page 44. The driver is then reinstalled automatically. If you are still unable to connect to a wireless network, you may have a hardware issue that will require further troubleshooting. Troubleshooting an Internet connection - How to verify TCP/IP If the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 148
148 If Something Goes Wrong Connecting to the Internet 2 At the command prompt, type ping 127.0.0.1 and press ENTER. 3 If the network adapter and TCP/IP are functioning correctly, you should receive a response that looks similar to the following: (Sample Image) Command Prompt window If you receive - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 149
notices that may appear. Manually download and install drivers and updates NOTE An Internet connection is required. Follow the instructions below to download and install component drivers and updates from Toshiba: 1 In your Web browser go to http://support.toshiba.com/drivers. 2 Enter your computer - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 150
and install the most recent drivers. 5 Follow the on-screen instructions. 6 Restart your computer, see "To Restart your computer" on page 44. How to determine the correct drivers to download When downloading or updating drivers, it is important to choose the correct driver that will work properly - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 151
that when you go to http://support.toshiba.com/drivers and enter your computer's model and/or serial number to find drivers, you should filter your search by Touchpad driver to find the latest driver from that vendor. DVD operating problems If you experience a problem playing DVDs, you may be able - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 152
disable the screen saver: 1 In the Search field, type Change screen saver. 2 Click or touch Change screen Saver. 3 Select None from the Screen saver drop- feature. Save your work! See "Computing tips" on page 60 for instructions. On a regular basis, back up the information stored on your internal - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 153
you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows operating system The - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 154
154 If Something Goes Wrong Develop good computing habits 2 Click or touch Configure. 3 Under Restore settings, select Turn on System Protection. 4 Click or touch Apply. 5 Click or touch OK. 6 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 155
data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or follow the on-screen instructions to back up your files. For additional Help, press the FN + ( ) keys to launch the Windows Help and Support screen. Search for " - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 156
to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 157
, noting any new problems. Make sure that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 158
to investigate all sources. ❖ Review the troubleshooting information for your operating system. ❖ If the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 159
information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 160
America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 161
and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Cortana® ❖ Brightness control ❖ Output (Display switch) ❖ Touchpad ❖ Media buttons ❖ Volume mute ❖ Wireless ❖ Zoom In/Out ❖ Keyboard Backlight ❖ Zoom (Display resolution) 161 - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 162
launches the Cortana personal digital assistant. Cortana helps you to be more productive by completing basic tasks, like sending emails, scheduling events, and performing Web searches. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 163
Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. Press ENTER to activate a selection. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE All - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 164
. To enable/disable the touchpad press the ( ) key. For more information on using the touchpad, see "Using the touchpad" on page 51. Media buttons This TOSHIBA Function key allows you to restart playing the current track or go to the previous track. This - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 165
on certain models.) This TOSHIBA Function key toggles the settings for the keyboard backlight: ❖ Always On ❖ Always Off ❖ Keyboard activated (While the keyboard is in use, the keyboard backlight is On.) Zoom (Display resolution) This TOSHIBA Function key switches screen resolution. FN + [Space - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 166
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 167
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 168
and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 169
World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 170
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 171
Processing Unit (CPU)-The chip that functions as the "brain" of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character-Any letter, number, or symbol you can - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 172
-A program (called a "driver") that permits a computer to communicate with a device. dialog box-An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. Direct Current (DC)-The type of power usually supplied by batteries. DC flows in - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 173
the Windows operating system, this refers to the left mouse button, unless otherwise stated. driver-See device driver. DVD-An individual digital versatile (or video) disc. See also DVD-ROM. DVD-ROM (Digital Versatile [or Video] Disc Read-Only Memory)-A very high-capacity storage medium that uses - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 174
.hlp for help files. See also file name. folder-Also called directory. A container for organizing files saved to a disk. A folder is symbolized on screen by a graphical image (icon) of a file folder. A folder can contain files and other folders. format-(verb) To prepare a blank disk for use with - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 175
via a single cable in digital format, providing better picture screen image. Compare non-interlaced. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 176
176 Glossary LED (Light Emitting Diode)-A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 177
optical disc drive-A drive which reads plastic coated discs on which information is recorded digitally, and uses a laser to read data, music, or videos. P password "picture element." The smallest dot that can be produced on a screen or printer. Plug and Play-Generally, refers to the computer's - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 178
touchpad or a mouse, that enables you to move the pointer on the screen. port-A socket on the computer where you plug in a cable for connection device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 179
, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, and data. Swipe-Swipe an open window to the left or right of the screen to display the next or previous window. system prompt-The symbol (in the MS - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 180
screen buttons by touching them with your finger. Tile/Tiles-A list of square or rectangular icons on the Start menu representing applications that can be accessed by selecting them. U Universal Serial Bus (USB)-USB is a serial bus that supports or solve a specific problem. Utilities are often - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 181
fan 38 adjusting touchpad settings 54 Advanced Startup options 122 app, starting 65 audio features 96 B backing up files 61, 66 Backlit keyboard 63 battery battery life 74 Call2Recycle 87 care 86 changing 83 charge indicator light 40 charge time 75 charger 75 charging 41, 75 charging the real-time - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 182
up 94 computer caring for 58 cleaning 58 environmental precautions 30, 88 moving 58 running on battery power 73 setting up 38 computer lock 59 computer will not start troubleshooting 119 computing habits troubleshooting 152 computing tips 60 connecting AC adaptor 39 AC adaptor cord to (DC-IN) 40 - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 183
183 disposing of used batteries 87 documentation 29 downloading drivers/updates determine correct drivers 150 manually download/install 149 Toshiba Service Station 149 drivers downloading 149 DVD removing with computer off 71 removing with computer on 71 DVD player troubleshooting 151 DVDs using 67 - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 184
power light 39, 40 battery light 40, 41 Web Camera light 98 Licenses 17 lock computer, using 59 M maintaining your battery 86 manual eject hole optical disc drive media 100 using 99 microphone using 96 monitor problems troubleshooting 132 monitoring battery power 77 mouse properties 65 moving the - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 185
81 power saving options 80 precautions safety 36 printer troubleshooting 142 problem solving contacting Toshiba 159 Startup options 122 R real-time clock (RTC) battery 75 recording sounds 96 recovery creating a recovery drive 46 installing drivers and applications 50 internal storage drive 45 reset - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 186
TCP/IP 147 troubleshooting 131 AC power light is blinking 120 battery light is blinking 121 bookmarked site not found 124 computer will not start 119 contacting Toshiba 158 corrupted/damaged data files 134 data/entire system backup 155 display error message 132 display problems screen is blank 131 - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 187
discs 135 trouble running programs 134 URL address not found 124 USB Sleep and Charge cannot use 157 USB Wakeup function does not work 158 Web Camera 136 Windows operating system not working 121 wireless networking 143 troubleshooting keyboard clean the keyboard 128 latest keyboard driver 127 power - Toshiba P55T-C5114 | Satellite/Satellite Pro L40/L50/L70/S50-C Series Windows 10 - Page 188
188 Index wireless networking 94 troubleshooting 143
GMAD00424012
01/16
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 118
in this guide.
Satellite
®
/Satellite Pro
®
L40/L50/L70/S50/P50-
C Series
User’s Guide
(Windows 10)