Toshiba PSLV6U-00J001 User Manual - Page 139

L500/L505/L500D/L505D Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted. In these instances try loading another copy of the software if possible. If an error message appears while you are using a software package you should refer to the documentation supplied with it as this will usually include a problem-solving section or a summary of error messages. Next, you should check any error messages against the operating system documentation. If you cannot find a software problem, you should then check the setup and configuration of your hardware. First, run through the items in the preliminary checklist as described previously. Then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals. Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ USB device ■ Self test ■ eSATA device ■ Power ■ Memory expansion ■ Password ■ Sound system ■ Keyboard ■ External monitor ■ Internal display panel ■ LAN ■ Hard disk drive ■ Wireless LAN ■ SD/SDHC memory card, miniSD/ ■ Bluetooth microSD Card ■ HDMI output function ■ Memory Stick/Memory Stick PRO ■ Video Playback ■ MultiMediaCard ■ Pointing device User's Manual 9-3