Toshiba Portege R100 User Manual - Page 198
Before you call, Contacting Toshiba, Detailed, Specs
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198 If Something Goes Wrong If you need further assistance Before you call Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Before contacting Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. Detailed system specifications are available at www.ts.toshiba.com by selecting your particular product and model number, clicking GO, and then clicking the Detailed Specs link from the menu on the left. Or just refer to the computer documentation shipped with your product. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ The Recovery media that came with your system.