Toshiba Portege R500-S5004 Toshiba Online Users Guide for Portege R500
Toshiba Portege R500-S5004 Manual
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- Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 1
Portégé® R500 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 2
R500 Series Recordable and/or ReWritable Drive(s) and Associated Software Warranty The computer up and usage instructions in the applicable user guides and/or manuals enclosed or TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 3
computer you have purchased is not designed for any "critical applications." "Critical applications" means life support COMPUTER PRODUCTS IN ANY CRITICAL APPLICATIONS. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA in accordance with the instructions, it may cause - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 4
device must accept any interference received, including interference that may cause undesired operation. Contact either: ❖ Toshiba's Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949 - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 5
service. If Problems Arise trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support instructions installed on this computer. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 6
company or a qualified installer. Instructions for IC CS-03 Certified may not prevent degradation of service in some situations. Repairs to as appropriate. 2 The user manual of analog equipment must contain be found on the label affixed to your computer. NOTICE: The Ringer Equivalence Number (REN) - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 7
connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 8
services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer's instructions as described - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 9
signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service, this device is intended to with and/or damage this device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 10
the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. NOTE The above Caution information applies to products that operate with an - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 11
change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown Name of the radio equipment: refer to the equipment label provided on the computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 12
GHz for indoor use only. Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for use for the Atheros AR5BMB-43/44 and AR5BMB5 Mini PCI Wireless - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 13
13 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 14
outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 15
Access Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 16
16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Austria Denmark Germany Italy Netherlands Portugal UK Belgium Finland Greece Liechtenstein New Zealand Sweden USA Turbo Mode (5 GHz) Canada USA Approved Countries/Regions for use for the Intel® PRO/ Wireless LAN - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 17
17 Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 18
finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification. An adapter with 11a/b, 11a/b/g, or 11a/b/g/n can communicate on any of its supported formats; the actual connection will be based - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 19
. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 20
phones. Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 21
other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 22
stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 23
10m. 4 This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00 - 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 24
service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may vary.) Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 25
The information contained in this manual, including but not limited to any product specifications, is subject to change without notice. TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 26
are trademarks of SD Card Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. All other brand and product names are trademarks or registered - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 27
guide 36 Safety icons 37 Other icons used 37 Other documentation 38 Service options 38 Chapter 1: Getting Started 39 Selecting a place to work 39 Creating a computer computer's cooling fan 41 Setting up your computer 42 Setting up your software 42 Registering your computer with Toshiba - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 28
the first time 47 Opening the display panel 47 Your computer's features and specifications ....48 Turning on the power 48 Adding memory (optional 49 Installing a memory module 50 Removing a memory module 54 Checking total memory 56 Hard Drive Recovery Utilities 56 Creating Recovery CDs/DVDs - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 29
Optical drive components 93 Inserting a compact disc 94 Playing an audio CD 95 Playing optical media 96 Creating a CD/DVD 97 Removing a disc with the computer on 97 Removing a disc with the computer off 98 Caring for CD or DVD discs 98 Toshiba's online resources 98 - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 30
30 Contents Chapter 3: Mobile Computing 99 Toshiba's energy-saver design 99 Outdoor display switch 100 Running the computer on battery power 100 Battery Notice 100 Power management 102 Using additional batteries 102 Charging batteries 102 Charging the main battery 103 Charging the RTC - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 31
Internet Service Providers drivers 130 Inserting an SD card 130 Formatting an SD card 131 Using Sleep or Hibernate while using the SD card 131 Removing an SD card 131 Using the i.LINK® port 132 Using an expansion device 133 Using an Optional Toshiba Slim Port Replicator II with your computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 32
Tool Utility 147 TOSHIBA HDD Protection Utility 148 TOSHIBA SD™ Memory Card Format Utility .........149 TOSHIBA SD™ Memory Boot Utility 150 Booting from a bootable SD card 151 Mouse Utility 151 Toshiba Hardware Setup 152 TOSHIBA Zooming Utility 154 TOSHIBA Button Support 155 CD/DVD - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 33
182 Wireless networking problems 183 DVD operating problems 186 Develop good computing habits 187 Data and system configuration backup in the Windows® operating system 188 If you need further assistance 192 Before you contact Toshiba 192 Contacting Toshiba 192 Other Toshiba Internet Web sites - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 34
212 Appendix C: USB Sleep and Charge Function and USB Wakeup Function 213 USB Sleep and Charge function 213 USB Sleep and Charge Function Settings 215 Troubleshooting 215 USB Wakeup Function 216 Troubleshooting 216 Glossary 217 Index 231 - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 35
computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook PBB, and PBDE. Toshiba requires its notebook component suppliers to meet the software product(s) or reconfigurations of the computer, and may be completed by Internet or - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 36
options, visit Toshiba's Web site at pcsupport.toshiba.com. This guide This guide introduces the computer's features. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖ Use the table of contents and the index to find specific information. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 37
Introduction 37 Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential educational information: TECHNICAL NOTE: This icon indicates technical information about the computer. HINT: This icon indicates helpful hints and tips. DEFINITION: This - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 38
, and service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 39
Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations. Creating - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 40
yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful computer to an authorized service center. Computer base and palm rest can become hot! Avoid prolonged contact to prevent heat injury to skin. Read the enclosed Instruction Manual - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 41
viruses. Ask your dealer to help you. Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 42
to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards. Your computer contains a your software setup choices. The first time you turn on your computer, the Setup Wizard guides you through steps to set up your software. 1 From the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 43
devices NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See "Setting up your software" on page 42. After starting your computer for the first time you may want to: ❖ Add more memory (see "Adding memory (optional)" on page 49) ❖ Connect a mouse (see - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 44
computer to a live electrical outlet, or to charge the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 45
) Connecting the AC adaptor cord to the computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows blue. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 46
is fully charged ❖ Is unlit when the main battery has discharged, the battery is not charging, or the AC adaptor is not plugged into the computer or AC outlet ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 47
closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel not force it beyond the point where it moves easily and never lift the computer by the display panel. Do not press or push on the display panel - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 48
screen while on battery power. Your computer's features and specifications Certain notebook chassis are designed to accommodate all guide. Below are examples of some of the many possible icons used on your computer: (Sample Illustration) System icons Turning on the power To turn on the computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 49
modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may want to increase the computer's memory if you use complex software or process large amounts of data. NOTE - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 50
, the module, or both. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost. If the computer is on, begin at step 1; otherwise, skip to step 3. 1 Click - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 51
" on page 110. 5 Close the display panel and turn the computer upside down to locate the memory module slot cover. Memory module slot cover Front of computer (Sample Illustration) Locating the memory module slot cover 6 Using a small Phillips screwdriver, loosen the captive screws that secure - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 52
any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 53
slot's socket at approximately a 30-degree angle (to the horizontal surface of the computer). (Sample Illustration) Inserting the memory module into the socket 13 Once the module's connector is fully inserted into the socket, press downward on the top edge of the module to - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 54
50 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 55
Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. 3 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Front of computer (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 56
computer right side up. 7 Reconnect the cables. 8 Restart the computer. Checking total memory When you add or remove a memory module, you can check that the computer Recovery media. You can also reinstall selected software applications, drivers, and utilities from your hard drive or the recovery - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 57
the hard disk completely ❖ Reinstall drivers and applications which were bundled with your computer Creating Recovery CDs/DVDs Depending drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Global Support Centre in the United States is - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 58
screen 3 Select the items you want to copy by clicking the check box next to the item's Name-recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4 Click Create. 5 Insert the first blank CD or DVD into your writable optical drive - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 59
is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen 3 Select one of the options, and then click Next. The options are: ❖ Recovery - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 60
your information will be lost. Be sure to save your work to external media first. 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory the HDD has been recovered. 4 Press any key on the keyboard to restart the computer. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 61
data and partitions from the hard disk. To delete the data and partitions from your hard disk: 1 On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. 2 The next screen lists the two HDD has been deleted. 5 Press any key on the keyboard to restart the computer. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 62
. 4 Press any key on your keyboard to restart the computer. Recovering the C: partition with a user specified size Resizing and to external media first. To resize and recover your C: drive: 1 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 63
Insert the first recovery CD or DVD into your optical drive and power on the computer. 2 When the initial screen displays, press F12. The boot menu appears. 3 DVD option and press Enter. The system will boot up to the Toshiba Recovery Wizard screen. 4 Please refer to "Hard Disk Drive Recovery options" - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 64
Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer icon on the Windows® desktop. 2 Click Next. 3 Click the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 65
disabled or changed in the Mouse Properties dialog box. Control buttons When a step instructs you to click or choose an item, move the cursor to the item, or enabling the TouchPad" on page 209. Using external display devices Your computer comes with a built-in display, but you can also connect an - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 66
screen with display options. 4 Select the settings you desire and click Apply. 5 Click OK. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 67
higher. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer's USB ports support any USB-compatible keyboard. Using a mouse You may want to use a mouse instead of the computer's built-in TouchPad. You can use a USB-compatible mouse. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 68
the computer's USB ports. 2 Plug the printer's power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 69
Wizard appears. (Sample Image) Add Printer Wizard 2 Follow the on-screen instructions to set up your printer. Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 70
Down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut Down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer. You must turn off your computer in order to upgrade your computer's internal hardware (such as memory). - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 71
to continue working after all, wait a few seconds before turning the computer on again. ❖ Use the Sleep command to save your work, system settings, and current state of the desktop to memory, so that when you turn on the computer again, you will quickly and automatically return to where you left off - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 72
into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off. NOTE After your computer sleeps for an extended period of time, the Windows® operating system may save any open documents - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 73
button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer's power button puts the computer into Sleep mode. 1 Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. 2 Click - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 74
can configure. 5 Select the options you want from the drop-down lists. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 75
saves the state of all open programs and files, turns off the display, and then turns off. Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel. You can also specify an amount of time after which the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 76
76 Getting Started Turning off the computer 1 Click Start, Control Panel, System and Maintenance, and then you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 77
in the Start menu. 6 Click Apply. 7 Click OK. Once the computer is configured, you can place it into Hibernation mode by either pressing the by opening the display panel. Using and configuring Sleep mode To turn off the computer using the Sleep command: 1 Click Start, and then click the arrow next to - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 78
the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The on/off light blinks amber indicating the computer is in Sleep mode. Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 79
actions that you can configure. 6 Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 80
panel to keep dust and dirt out of the computer. Customizing your computer's settings There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 81
desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy object. Make - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 82
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the disk. If the network you are using goes down and you - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 83
while it is reading from or writing to a disk may damage the disk, the drive, or both. ❖ Before turning off the computer, use the Shut Down command or Sleep command. See "Using and configuring Sleep mode" on page 77 to learn more about Sleep. NOTE The Windows® - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 84
numeric keypad. Pressing the Fn key simultaneously in combination with one of the specially marked keys allows you to emulate a full-size keyboard. Your computer's keyboard has only one Enter key. Most of the time, this does not matter. However, some programs assign separate functions to the regular - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 85
keys because they execute programmed functions when pressed. Used in combination with the Fn key, function keys marked with icons execute specific functions on the computer. For example, Fn+F9 turns off the TouchPad. For more information, see "Hot key functions" on page 199. Special Windows® keys - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 86
and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 87
Learning the Basics 87 Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows® Explorer. If you prefer to open the program first, you have - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 88
need to scroll up or down to see the complete list. 2 Click Accessories. 3 Click Windows Explorer. 4 In the left part of the window, double-click Computer to expand the window. 5 In the left part of the window, click the line that ends in "Local Disk (C:)." 6 In the left part of the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 89
displayed in the Start menu. 3 Click WordPad under Programs at the top left of the Start menu. Saving your work Before you turn off the computer using the Shut Down command, save your work on the hard disk drive, diskette, flash media, or CD. This is one of the most important - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 90
different name. File names The Windows® operating system supports long file names that can contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 91
Learning the Basics 91 Printing your work Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft® Word saves files with a .doc extension. Any file name with an extension of - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 92
and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, diskettes, or to a network, if available. To back up several - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 93
discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 94
is off. Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Inserting a compact disc To insert a compact disc into the drive - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 95
insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by pressing gently on the audio CD Insert an audio CD and close the disc tray. If the computer is turned on, Windows Media® Player opens and the CD begins to play - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 96
If you insert a CD/DVD into the optical drive and the Auto-Run feature does not automatically start your disc, try launching the CD/DVD manually. To do this, follow these steps: 1 Click Start, and then Computer. 2 Click the optical drive icon. The disc drive will run the CD/DVD. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 97
not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your computer's product specification for listing of specific format compatibilities. Copy protection technology may also - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 98
1 inch). Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it Toshiba's online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 99
This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 100
up of four foundational elements that incorporate hardware and software innovations into various Toshiba notebooks that address the most common security, reliability and connectivity issues faced by computer users: ❖ EasyGuard Protect and Fix-to fortify vital information and vulnerable components - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 101
.com. Use only batteries designed to work with your Toshiba notebook computer. To ensure that the battery maintains its maximum capacity, operate the computer on battery power at least once a month. The LithiumIon battery has no memory effect so it is not necessary to let the battery fully discharge - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 102
preset configuration. For assistance with setup changes, contact Toshiba's Global Support Centre. Using additional batteries In addition to the accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 103
(RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer's configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off. The RTC battery may have become completely discharged while your - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 104
while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer's main battery light gives you an indication of the main battery's current charge. The following also applies to the secondary battery (available on - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 105
Mobile Computing Monitoring main battery power 105 NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 106
, so that when you turn on the power again, you can continue where you left off. If you have Hibernation mode enabled (the default), the computer copies the details of your open programs and files to the hard disk before shutting down. For more information on using Hibernation, see "Hibernation mode - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 107
. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off. To change the default notification settings: 1 Click - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 108
which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option plans These power-saving options control the way in which the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 109
is the best used for maximum battery time. The High Performance plan will give you the shortest battery time, but the highest performance from your computer. The Balanced plan is a compromise between battery time and performance. Using a hot key to set the Power Plan You may use a hot key to set - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 110
it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 75. 3 Unplug and remove - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 111
Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 112
112 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 113
Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option. ❖ When - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 114
meter. To fully discharge your battery pack: ❖ Periodically, disconnect the computer from a power source and operate it on battery power until the to indicate a low battery, go to step 4. 4 Connect the AC adaptor to the computer and the power cord/cable to a power outlet. The DC-IN or AC powerlight - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 115
Mobile Computing Disposing accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use find the information you need elsewhere, call Toshiba at: (800) 457-7777. Toshiba is dedicated to preserving the environment by - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 116
computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling by air, you may be required to pass your notebook - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 117
you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 118
's Features Exploring the desktop Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button Taskbar Notification Area (Sample Image) Windows® operating system - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 119
files ❖ Access Windows® Help and Support ❖ Suspend system activity and shut down the computer NOTE Whenever a procedure in this User's Guide instructs you to click Start, it means properties, and speaker volume. To activate a specific task, double-click the appropriate Notification Area icon. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 120
computer's COM (communications) ports. The default setting for the modem is COM3. The following procedure is intended to support to bring up the dialog box with information specific to that modem. The Windows® operating system troubleshooting sections of your modem and Windows® - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 121
communication ports. Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the RJ45 jack on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi® access. If your - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 122
computer starts, the Windows® operating system attempts to contact a Dynamic Host Configuration Protocol (DHCP) server. If the computer 4 Double-click the appropriate network adapter. 5 Select the Driver tab. 6 Click Disable. 7 Click Yes. 8 Click external hardware or services. Availability of public - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 123
World Wide Web (or "Web") is a subset of the Internet-a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific Internet protocol called Hypertext Transfer Protocol (HTTP). The World Wide Web offers information as text, images, audio - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 124
Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Service Provider (ISP) account Once you have established an ISP account, you can connect to the Internet. 1 Connect your computer computer. If you are using your computer that computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 125
board. ❖ Online shopping Many Web sites offer products and services for sale. Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 126
The Save As dialog box appears. 6 To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers. Instead of using the internal speakers, you can connect headphones or a pair of external - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 127
sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use. Your notebook computer comes with a PC Card slot and supports two types of PC Cards that you can install: ❖ Type I cards ❖ Type II cards The - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 128
way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. Removing a PC Card Be sure to Before removing a PC Card, make sure that no applications or system services are using the card. 1 Prepare the card for removal by clicking - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 129
. To set up your PC Card, refer to the documentation that came with the card or refer to your operating system manual or online Help. Using an SD™ card Your computer supports the use of an SD card. The card can be used with a variety of digital products: digital music players, cellular phones - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 130
Computer's Features Using an SD™ card Installing SD card drivers During installation of the SD card drivers, one or more dialog boxes may appear indicating that the driver is not digitally signed. The message may appear as "Digital Signature not found (About Secure Digital Emulation from Toshiba - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 131
Exploring Your Computer's Features Using an SD™ card 131 Formatting an SD card To format an SD card, use the Toshiba SD Memory Card Format utility. Click on Start, All Programs, Toshiba, Utilities, and then click on SD Memory Card Format. NOTE MultiMediaCards™ (MMC™s) are not supported by this - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 132
disappears only after you have physically removed the card from your computer. Do not remove memory media while data is being written or read. Even when the As with USB ports, the i.LINK® port supports both Plug-and-Play (automatic configuration) and hot swapping (the ability to connect and - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 133
information, see the accessories information package that comes with the device or visit accessories.toshiba.com. Using an Optional Toshiba Slim Port Replicator II with your computer If you purchase an optional Toshiba Slim Port Replicator II (not shipped with your system), you can connect this - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 134
❖ User password ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 135
❖ Trusted Platform Module (TPM) ❖ Fingerprint Authentication Utility ❖ ConfigFree™ TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 136
136 Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ Connectivity Doctor ❖ Bluetooth® Settings ❖ Bluetooth® Local COM Settings (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 137
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist 137 (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 138
138 Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 139
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility 139 (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 140
140 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Double-click the TOSHIBA Application Installer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 141
, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password-Secures your open programs and files when leaving the computer temporarily. NOTE You need to have created a password for your Windows - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 142
occur to you, your organization or others as a result of the inability to access your computer. To set a supervisor password: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the Supervisor - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 143
, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. Password icon. The Supervisor Password tab of the TOSHIBA Password Utility window appears. 4 Click Delete. A set a supervisor or user password, Toshiba strongly recommends that you save your password in - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 144
. 6 Click OK to exit. Deleting a user password To cancel the power-on password function: 1 Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. 2 Click Delete. 3 Follow the on-screen instructions to remove the user password. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 145
, Utilities, and then Security Assist, or click the Security Assist icon in the Secure tab of TOSHIBA Assist. The TOSHIBA Security Assist main window appears. (Sample Image) TOSHIBA Security Assist window From the main window, you can select a category that shows the type of passwords or other - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 146
146 Utilities TOSHIBA Security Assist ❖ Log on Settings-Select this category to set up all users: Check the status of the Windows® password for any additional Windows® accounts on this computer. ❖ Fingerprint Authentication: Register your fingerprints, to be used in place of your Windows® account - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 147
PC Diagnostic Tool Utility This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 148
HDD Protection Utility (Available on certain models) The TOSHIBA HDD Protection utility controls your computer's hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 149
the Bridge Media Adapter slot. To format an SD memory card using this utility: 1 Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen 2 Select the drive corresponding to - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 150
150 Utilities TOSHIBA SD™ Memory Boot Utility TOSHIBA SD™ Memory Boot Utility The TOSHIBA SD™ Memory Boot Utility allows you to create an SD card you can use to boot up your computer. This utility also allows you to easily format SD Memory Cards. Refer to the online Help documentation within the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 151
card (see "TOSHIBA SD™ Memory Boot Utility" on page 150 for instructions). 2 Verify that no floppy disk is installed in the optional external floppy disk drive. 3 Insert a bootable SD card into the SD card slot. 4 Power on the computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 152
additional categories depending on your particular pointing device. 2 Adjust the settings as desired, then click OK. Toshiba Hardware Setup Toshiba Hardware Setup is the Toshiba configuration management tool available through the Windows® operating system. To access it: ❖ Click Start, All Programs - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 153
AC adaptor ❖ Boot Priority-Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing the F12 key. Select the boot device by pressing - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 154
boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. TOSHIBA Zooming Utility This utility allows you to select which applications will work with the zoom in/out hot keys (see "Changing screen resolution - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 155
is located to the left of the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist. The TOSHIBA Button Support window appears. (Sample Image) TOSHIBA Button Support screen 2 Under Button Name, select the button whose function is - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 156
access the utility: 1 Double-click the icon in the Notification Area, or click the CD/DVD Drive Acoustic Silencer icon in the Optimize tab of TOSHIBA Assist. The CD/DVD Drive Acoustic Silencer screen appears. 2 Click Set Quiet Mode to make the drive run more slowly and quietly for listening to - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 157
can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All Programs, Toshiba, Utilities, and then Accessibility, or click the Accessibility icon in the Optimize tab of - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 158
section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which TOSHIBA Application Installer from the desktop and install the following packages: ❖ Infineon Trusted Platform Module Utility ❖ Infineon TPM (Trusted Platform Module) Installation Guide - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 159
-free. Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not fingerprint template data before transferring ownership or disposing of your computer. Otherwise, personal information and/or proprietary information on the hard - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 160
used to analyze network connections and fix networking problems with your notebook computer. For more information, see "Connectivity Doctor" in the Notification Area. ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 161
161 NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an "X." ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 162
and at home can set up profiles to handle these networking environments. A profile contains the currently configured network settings on the computer, as well as information about any network devices. The following settings can be saved (or "captured") in a profile: ❖ Internet settings-includes - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 163
Utilities ConfigFree™ 3 Click Open Settings. The ConfigFree Profile Settings window appears. 163 (Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 164
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program stops responding - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 165
. Start (Sample Image) Shut Down menu Arrow Shut Down Menu 2 Click Shut Down. The computer shuts down completely. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 166
computer normally loads the operating system from the hard disk. If you have a hard disk problem, you will not be able to start the computer. program or driver may have prevented Windows® from shutting down. Data stored in the computer's memory has been lost. Data stored in the computer's hard drive - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 167
.toshiba.com and see the Support Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 168
DC-IN socket. The labels on the bottom of the computer and the AC adaptor show the specifications for voltage ("V") and current ("A") for each device. The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 169
(advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start NOTE If your computer is connected to a network, the Startup menu may display different versions of Safe mode. Internet problems My Internet - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 170
Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows® Help and Support to troubleshoot the problem first. For - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 171
drivers from the manufacturer. ❖ Disable the device. For an older device, remove it from the computer. ❖ Disable another system component and use its resources for the new device. See "Fixing a problem documentation for instructions about changing settings on the device. Fixing a problem with Device - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 172
Shut Down menu appears. 2 Click Shut Down. The computer shuts down completely. 3 Remove the memory module, following the instructions in "Removing a memory module" on page 54. 4 Reinstall the memory module, following the instructions in "Installing a memory module" on page 50, and making sure the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 173
interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some typical problems and how to solve them: The AC power light does not come on when you plug in the AC adaptor and power cord/cable. Make - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 174
PC Card or memory module, that takes toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 102. Keyboard problems - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 175
press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its . ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 176
message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 177
Sometimes a disk problem may cause one or more files to appear to have garbage in them. Typical disk problems are: You are having trouble accessing a disk, repairs any damage it finds. To run Error-checking: 1 Click Start, and then Computer. 2 Right-click the drive you want to check. 3 On the pop-up - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 178
on the faulty diskette (for instructions see "Disk drive problems" on page 177). Optical drive problems You cannot access a disc in the drive. If the optical drive is an external drive, make sure that the drive's cable is properly connected to the computer. Make sure the tray that holds - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 179
inside the computer and damage it. Some discs run correctly but others do not. Check the type of disc you are using. The optical drive supports the Digital Versatile Disc (DVD) formats DVD±R, DVD±RW, and DVD RAM, plus the CD formats CD-Recordable (CD-R) and CDRewritable (CD-RW). If the problem is - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 180
disk, additional memory, or a pager. Most PC Card problems occur during installation and setup of new cards. If you are having trouble getting one or . ❖ Occasionally a defective PC Card slips through quality control. If another computer with a PC Card slot is available, try the card in that machine - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 181
PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card. The problem may be caused by an I/O ( so. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as "warm swapping" and is not supported. For more information on Hibernation - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 182
printer cable is firmly attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in "Setting up a printer" on page 68 or in the instructions that came with the printer. You may - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 183
problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 184
directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ Use the PING command to verify a connection to the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 185
adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 186
your optical drive by clicking Start, and then Computer. The optical drive should appear in the list. 5 See "Checking device properties" on page 171 for instructions on using Device Manager to view the optical drive properties. 6 Check the Toshiba Web site for new information on optical drives and - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 187
work! See "Computing tips" on page 82 for instructions. On a regular problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the user's guides provided with your computer, as well as the manuals - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 188
188 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows Windows® operating system configuration-and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 189
computer with the Windows® operating system The most valuable component of your computer system is the data you create and store on its hard drive. Since problems Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or 'burn') as well as read from CDs - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 190
to back up your entire computer, you will be setting up a scheduled backup that will be performed periodically, and will only include the changes made since the last backup. 7 Follow the on-screen help to complete your backup. For more help, click Start, Help and Support, and search for "back up - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 191
computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 192
for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the complete detailed specifications for your computer - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 193
the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com computers.toshiba.com accessories - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 194
20041, Agrate Brianza Milano, Italy Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 of the US this call may incur long-distance charges) Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 195
Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖ Mute ❖ Password security ❖ - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 196
196 Hot Keys/TOSHIBA Cards Hot Key Cards Using the Hot Key Cards The Hot Key Cards Hot Key Cards using the pointing device: 1 Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display 2 Double-click the Card for - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 197
Creator utility This Application Card launches the TOSHIBA Disc Creator utility. Toshiba Hardware Setup utility For more information, refer to "Toshiba Hardware Setup" on page 152. TOSHIBA Button Support utility For more information, refer to "TOSHIBA Button Support" on page 155. NOTE Not all - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 198
(see "Using the Application Cards" on page 198). To use the Card Case: 1 Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. 2 Click the icon. (Sample Image) Starting Card Case - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 199
Hot Keys/TOSHIBA Cards Hot key functions 199 3 The Card Case displays two rows of Cards. Cards that appear solid (not transparent) in the bottom row are enabled - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 200
Optical disk drive or Fn + This TOSHIBA Card or hot key Powers on/Powers off the optical disk drive on your computer. When ODD is Powered on, the optical disc drive tray can be opened by selecting eject. The optical disc drive tray must be closed manually. Selecting this Card or pressing the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 201
Cards Hot key functions 201 Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the following - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 202
Cards Hot key functions Password security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: or Fn + (Sample logon screen will appear and a user with a valid account will need to log back on to gain access to the computer. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 203
Power plan or Fn + Hot Keys/TOSHIBA Cards Hot key functions 203 This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 204
Cards Hot key functions Sleep mode or Fn + This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page 77. Selecting this Card or pressing the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 205
Hot key functions 205 Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see "Using and configuring Hibernation - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 206
Cards Hot key functions Display modes This TOSHIBA Card or hot key cycles through the poweron display options. or Fn + NOTE Some modes are only available with the appropriate device attached and turned - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 207
Cards Hot key functions 207 Display brightness This TOSHIBA Card decreases or increases the screen brightness. Fn + This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness. Selecting this - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 208
Cards Hot key functions Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-Fi® module. ❖ Bluetooth® enabled-Enables just the Bluetooth - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 209
Cards Hot key functions 209 Disabling or enabling the TouchPad or Fn + This TOSHIBA Card or hot key enables/disables the TouchPad. For more information on using the TouchPad, see "Disabling or enabling the TouchPad™" on page 65. Selecting - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 210
Cards Hot key functions Changing screen resolution or Fn + [Space bar] This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Screen resolution options Cycle - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 211
Hot Keys/TOSHIBA Cards Hot key functions 211 Keyboard hot key functions Fn + This hot key turns the cursor control overlay on and off. Fn + This hot key - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 212
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 213
computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can only be used for ports that support devices even if they are compliant with the USB specification. In those cases, turn the power of the computer ON to charge the device. Metal paper clips - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 214
DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. ❖ USB bus power (DC5V) is similarly supplied to the DC5V). As for the specifications of the external devices, please contact the device manufacturer or check the specifications of the external devices - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 215
-- Enables the function Disabled (Default) -- Disables the function Troubleshooting Cannot use the "USB Sleep and Charge function". ❖ The you are connected to a compatible port. The battery depletes quickly even when the computer's power is turned OFF. ❖ When "USB Sleep and Charge function" is set - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 216
the external device after turning ON the computer. If the external device still does not the USB Sleep and Charge functioncompatible icon . Troubleshooting The "USB Wakeup function" does not work. Wakeup function" does not work for ports that support the USB Sleep and Charge function. In that - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 217
be available on your computer. Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 218
megabyte MIDI Musical Instrument Digital Interface PC personal computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM random access memory RFI radio frequency interference ROM read-only memory RTC real-time clock SCSI small - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 219
memory super video graphics adapter thin film transistor universal serial bus uniform resource locator wide area network World Wide Web Terms The following terms may appear in this user's guide well with notebook computers because of its computer program that you use to perform tasks of a specific - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 220
changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) - Basic instructions, stored in readonly memory (ROM), containing the information the computer needs to check hardware and load the operating system when you start up the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 221
all require controllers. CPU - See central processing unit (CPU). CPU cache - A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 222
and modems are examples of devices. device driver - A program (called a "driver") that permits a computer to communicate with a device. dialog CPU, that enables direct data transfer between memory and a device. directory - See folder. disable - To turn a computer option off. See also enable. disc - - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 223
driver - See device driver. DVD - An individual digital versatile (or video) disc. See also DVDROM. DVD-ROM (digital versatile [or video] disc read-only memory program. enable - To turn on a computer option. See also disable. executable file - A computer program that is ready to run. Application - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 224
bus - The primary pathway (bus) between the CPU and the computer's main memory. Also called "system bus." See also bus. function keys - - The physical components of a computer system. Compare software. Hibernation - A feature of many Toshiba notebook computers that saves to the hard disk the - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 225
- The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K and faster than main memory. See also cache, CPU cache, L1 cache. LAN (local area network) - A group of computers or other devices dispersed - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 226
be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer's main memory is RAM. See RAM, ROM. microprocessor - See central processing unit (CPU). MIDI (Musical Instrument Digital Interface) - A standard for connecting musical - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 227
unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card - A credit-card-sized expansion card designed to increase the capabilities of notebook computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 228
ROM (read-only memory) - Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 229
serial bus (USB) - USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 computer through a modem or network. See also download. USB - See universal serial bus (USB). utility - A computer program designed to perform a narrowly focused operation or solve a specific problem - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 230
network of Web sites linked together over the Internet. A user of the Web can jump from site to site regardless of the location of the computer hosting the site. See also Internet. - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 231
AC power connecting adaptor 45 accessories docking solutions 133 memory 49 adding memory 49 Alt keys 85 Application Cards 197 Using 198 power plan hot key 109 real-time clock (RTC) 101 removing 110 BIOS Setup see Toshiba Hardware Setup button power 49, 58 start 119 C CD creating 97 playing an audio - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 232
177 disk drive corrupted/damaged data files 178 missing files/trouble accessing a disk 177 running slow 177 diskette drive problems 186 DVD, using 92 E environment computer-friendly 39 error messages device driver conflict 170 general hardware problem 170 non-system disk or disk error 167 problem - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 233
using 126 Help and Support Windows® operating system bin 118 safety 37 installation memory module 50 installing memory modules 49 mouse 67 Service Providers 124 ISPs 124 K keyboard character keys 84 function keys 85 hot keys 211 not working 166 overlay keys 86 special Windows® keys 85 troubleshooting - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 234
L lock computer, using 81 M main battery removing 110 memory adding 49 problem solving 172 removing expansion slot cover 52 memory module inserting Area 119 O opening the display panel 47 optical drive problems 178 troubleshooting 178 other documentation 38 overlay keys 86 P password deleting - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 235
printer connecting 68 problem solving 182 printing a file 91 problem solving AC computer will not power up 165 contacting Toshiba 192 corrupted/damaged data files 178 Device Manager 171 disk drive is slow 177 display is blank 175 external display not working 176 external monitor 175 faulty memory - Toshiba Portege R500-S5004 | Toshiba Online Users Guide for Portege R500 - Page 236
up 142 T Taskbar 119 television adjusting display 67 Toshiba registering computer 43 worldwide offices 193 TOSHIBA Assist 135 Toshiba Hardware Setup 152 Toshiba online resources 98 traveling tips 116 troubleshooting DVD player general problems 186 external keyboard 174 keyboard 174 keypad overlay
GMAD00120011
05/07
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Global Support Centre
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 164
in this guide.
Portégé
®
R500
Series User’s Guide